2 0 1 6

Supporting retail risk and loss prevention globally

Global sponsors Retail Risk European Partner

08:45-09:15 registration & networking – tea & Coffee served

retail risk ConferenCe hall erisk ConferenCe hall

9:15-09:30Chairman’s opening address. Jo Day, Regional Loss Prevention Manager, Amazon.

9:15-09:30Chairman’s opening address. John Low, Head of Risk and Health & Safety, Game Retail Limited.

9:30-10:00

Keynote retailer presentation: Closing the gap on unknown shrink.Colin Stewart, Director of Asset Protection, Abercrombie & Fitch. 9:30-10:00

Panel discussion: Alternative payment methods in the battle against retail fraud.

Venediktos Iroidis, iBe TSE; Luke Flomo, Trustly; Jordan Graison, Limonetik; Tim Trailor, Klarna; Robin Whitehead, The ai Corporation.

10:00-10:30Sponsor presentation: Data and trend decision-making to reduce risk.Bob Forsyth, CEO, Kings Security.

10:00-10:30Sponsor presentation: Start from the beginning: Building a data-driven approach to loss prevention. Matt Attwell, Risk and Client Services Director, The ai Corporation.

10:30-11:00 tea & Coffee served

11:00-11:30Retailer presentation: Harness the power of your people to create a powerful culture of LP.Jason Hall, Western Europe Senior Manager – Profit Protection, adidas.

11:00-11:30Presentation: Understanding and tackling online application fraud in the retail finance sector. Dave Eborne, Head of Fraud Prevention, Close Brothers Retail Finance.

11:30-12:00Presentation: Tackling violence against staff. Detective Chief Inspector Georgie Barnard, Operational Lead, the National Business Crime Centre.

11:30-12:00Sponsor presentation: What fraudsters are up to and what you can do about it. Melayna Gabiou, Director of Marketing, Kount.

12:00-12:30

Presentation: Learning from crisis – a perspective from London Bridge and Bankside.Henry Johnstone, Business & Operations Manager, Team London Bridge and Tom Harris, Operations Manager, Better Bankside.

12:00-12:30

Presentation: The rise of the robots – is AI fraud’s worst nightmare or best friend? Rafael Lourenco, EVP ClearSale and Mark May, Global Director of Digital, Bloom.

12:30-13:30 lUnCh

13:30-14:00

Presentation: Human trafficking – don’t let it be part of your business. Stephen Wilkinson, Head of Investigations EMEA & Global Lead on human trafficking investigations, Marriott International. 13:30-14:30

MEET THE EXPERTS.A dynamic knowledge sharing and networking session in a round table format. Delegates get to consult with all the experts in the room and pose their toughest questions – as well as confer and network with their retail colleagues.14:00-14:30

Presentation: Using people screening technology to reduce theft. Robert Dyk, Worldwide Imaging and Detection Systems Inc.

14:30-15:00 tea & Coffee served

15:00-15:30

Presentation: What makes a good biometric solution? How to use biometric technology to deter and reduce stock shrinkage.Richard McClellan, Regional Director, Europe and Damien Davis, Chief Executive Officer, Argus TrueID.

15:00-15:30Presentation: Artificial Intelligence and e-commerce return fraud prevention. Jerry Boersma, Chief Software Architect, Appriss Retail.

15:30-16:00Presentation: The new live & interactive Global Risk Survey.Paul Bessant, Founder, Retail Knowledge.

15:30Chairman’s summary and closing remarks. After which, delegates will be invited to participate in the Retail Risk – Global Survey, held in the Retail Risk Conference Hall.

16:00-16:15Chairman’s summary and closing remarks: Jo Day, Regional Loss Prevention Manager, Amazon.

16:15 ConferenCe ends: delegates are invited to the join the free london after show Party for the biggest networking opportunity of the year.

Supporting retail risk and loss prevention globally

08:45-09:15 registration & networking – tea & Coffee served

masterClasses held in the PoUilly room masterClasses held in the sanCerre room

9:15-10:00

Discover what business analytics can do for your business. Sean Taylor, Panasonic Security Solutions.Learn how Panasonic’s integrated security systems can be tailored to your business’s needs and enhance ROI, while helping to tackle everyday challenges within retail. Not only do they offer a high level of security and safety to protect retail premises, the belongings and people within them, but Panasonic’s smart technologies have the capability of providing tools to hone marketing and sales strategies, improve the layout of your store, maximise the experience for the customer and increase capital through a single integrated system.

10:30-11:00 tea & Coffee served

11:00-11:45

Why should you measure your Cybersecurity Posture?Luca Mollame, Cybersecurity expert, FICO.Luca will talk you through the strategic advantages in understanding cyber-risk across the enterprise and beyond. Cyberattacks are no longer just a fight for your IT security team, they represent a risk to your entire business. The consequences of a successful attack are of a magnitude that affects the continuity of the entire organisation.

11:00-11:45

The hidden cyber-crime economy. Jason Hill, Cyber Security Researcher, Cyberint.How does cyber-crime affect your business? In this masterclass Jason will consider: the scale of cyber-criminal activities; the inherent losses to the market due to digitalization; understanding the top threats in your industry; what strategic moves you can use to mitigate the above and what others are doing in various industries.

12:30-13:30 lUnCh

13:30-14:15

Integrated cash management technology. Stephanie Hobley-Lloyd, Senior Channel Account Manager, APG Cash Drawer.Stephanie will explore how retailers can enhance cash visibility through integrated cash management technology. He will provide retail examples of how the SMARTtill™ Solution prevented fraudulent cash transactions at the PoS by monitoring all cash handling activities and identifying the shortages at transaction level, while alerting store management in real-time.

13:30-14:15

Protecting your retail business from internal and external theft.Marko Ahokas, Regional Director EMEA, StrongPoint and Edward Woodall, Head of Policy and Public Affairs, Association of Convenience Stores.Presenting the ACS Crime Report 2018, Marko and Edward ask questions like: what causes an estimated £139m loss per year to convenience stores? What sorts of crime contribute to this number? But most importantly, what are the measures that can be taken to prevent theft?

14:30-15:00 tea & Coffee served

15:30-16:15

Mitigating risks – protecting people, property and assets.Tom A Jenkins, Commercial Projects Manager, Abloy UK.Join Tom for a masterclass on the latest developments in physical security for retail. He will cover: intelligent locking & key management; compliance; dynamic lockdown; physical security barriers; point of sale cabinets; security doors and fire certificated escape doors.

15:30-16:15 The ai Corporation masterclass session.

16:15 ConferenCe ends: delegates are invited to the join the free london after show Party for the biggest networking opportunity of the year.

A new approach to analytics: building a data-driven approach to Loss Prevention.The ai Corporation.