supportive system and information services for the estonian parliament
DESCRIPTION
Supportive System and Information Services for the Estonian Parliament. Siiri Sillajõe Economic and Social Information Department Chancellery of the Riigikogu http://www.riigikogu.ee [email protected] 18.09.2008. The structure of the Chancellery of the Riigikogu - PowerPoint PPT PresentationTRANSCRIPT
Supportive System and Information Services
for the Estonian Parliament
Siiri SillajõeEconomic and Social Information DepartmentChancellery of the Riigikogu
http://[email protected]
18.09.2008
• The structure of the Chancellery of the Riigikogu
• The parliamentary I&R services in Estonia
• Services and products• Communication with the customers• Role of the parliamentary I&R
services
Topics
Secretary Generalof the Riigikogu
Deputy SecretaryGeneral
Deputy SecretaryGeneral
AdministrativeService
Deputy SecretaryGeneral
Maintenanceand Repair
Service
ManagementService
AccountingService
Information Systemsand Technology
Department
DocumentManagementDepartment
LegalDepartment
Department ofEconomic and
Social Information
Foreign RelationsDepartment
PersonnelDepartment
Press andInformationDepartment
ElectionsDepartment
Draft LegislationService
ShorthandService
TranslationBureau
PhotocopyingBureau
RecordsManagement
Service
Archives of theRiigikogu
InformationTechnology
Service
TechnicalService
InformationService
Press Service
InformationCentre
The Structure of the Chancellery of the Riigikogu
The Parliamentary Research and Information Services in Estonia
The Chancellery of the Riigikogu
The National Library of Estonia
Press and Information Department
Legal Department
Centre of Information
Services for MPs
Economic and Social
Information Department
The EU Information
Centre
• answers to the information requests (ca 216 requests per year);
• provides background material;• orders studies; • organizes training and seminars;• develops international contacts;• etc.
Department of Economic and Social Information
Department of Economic and Social Information – The Number of Requests by Customers (1)
61%
20%
11%6%
2%0%
10%
20%
30%
40%
50%
60%
70%
2004-2007
Other parliaments
MPs and Factions
Committees
Chancellery
Others
Department of Economic and Social Information – The Number of Requests by Customers (2)
103
54
25216
130
44
167 4
127
4334
147
168
271814
20
20
40
60
80
100
120
140
160
180
2004 2005 2006 2007
Other parliaments
MPs and Factions
Committees of theRiigikogu
Chancellery of theRiigikogu
Others (universitiesetc)