supportpro - your outsourced technical support experts
TRANSCRIPT
© 2016 SupportPRO | Armia Systems Inc.
What we do
Established in 2003, SupportPRO provides transparent server support for hosting companies, data centers and SMBs.
© 2016 SupportPRO | Armia Systems Inc.
Our Vision
To grow our reputation as the most reliable and efficient resource for offshore server administration.
© 2016 SupportPRO | Armia Systems Inc.
Succeeding since 2003 in the IaaS Space• Managed 16,000 client servers
• 4.4 Million hours of 24/7 management• Assisted 100,000 client needs
© 2016 SupportPRO | Armia Systems Inc.
Services
Dedicated Team AdministrationTransparent Help Desk Support
Cloud Infrastructure ManagementCustom Application Support and Maintenance
© 2016 SupportPRO | Armia Systems Inc.
Management Team
Aji AbrahamCEO
Mahesh SCTO
Jon SkulemowskiSales Director
Jacob ManiTechnical Outsourcing Consultant & Advisor
Sanil MathewSystems Manager
Training
Vinod VijayanSystems Manager
InfrastructureJustine Jose
Systems ManagerOperations
© 2016 SupportPRO | Armia Systems Inc.
Why SupportPRO?
1. Perpetual iteration of our core service 2. In-house software development for customized tools3. Progressive roadmap for continuing education4. Engaged and enabled technical staff
Critical Drivers
© 2016 SupportPRO | Armia Systems Inc.