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© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS SUREFIRE STRATEGIES TO PROMOTEYOUR PROGRAM Kern Halls, BS, BM Ingenious Culinary Concepts Dayle Hayes, MS, RD School Meals That Rock

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Page 1: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

SURE‐FIRE STRATEGIES TO PROMOTE YOUR PROGRAM

Kern Halls, BS, BMIngenious Culinary Concepts

Dayle Hayes, MS, RDSchool Meals That Rock 

Page 2: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

• This will be an interactive learning session. 

• We want to hear from you. 

• When you see this image, be prepared to SHARE. 

•How have you implemented any of 

these ideas in your district? 

Page 3: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

Twitter@IngeniousCC@SchoolMealsRock@SchoolLunch

Hashtag#ANC16  

@TWITTER #PARTY

Page 4: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

Page 5: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria
Page 6: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

• Cheerleader for Excellence in School Health & Child Nutrition • Consultant to agencies, Organizations & districts nationwide• 2014 Montana School Nutrition Professional of the Year• Facebook

School Meals That Rock   

• Twitter@SchoolMealsRock

• PinterestSchoolMealsThatRock

• BlogSchoolMealsThatRock.org

[email protected]

Dayle Hayes, MS, RD

Page 7: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

DISCLOSURE• Board Member/Advisory Panel

– American Association of School Administrators (AASA) Breakfast Advisory Council– Kellogg’s Breakfast Council

• Consultant– US Department of Agriculture and Team Nutrition Program– Multiple state departments of education and agriculture – American Egg Board – Cherry Marketing Board– Mushroom Council – Potatoes USA– California Walnut Commission – CLIF bar

• Speaker’s Bureau– National Dairy Council and state/regional dairy councils– National Cattlemen’s Beef Association and state beef councils

Page 8: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria
Page 9: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

CONTACT INFORMATION• Kern Halls BS, BM ‐Chief Innovator for Ingenious Culinary Concepts

• FacebookIngenious Culinary Concepts @ingeniouscc

[email protected]

• Blog • www.ingeniouscc.com

[email protected]

Page 10: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

BACKGROUND

Page 11: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria
Page 12: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria
Page 13: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

NON‐EVALUATIVE2 day visit (side‐by‐side coaching)

•Identifies trends and patterns for district wide support•Targets opportunities for increased participation •FOCUS: cafeteria atmosphere, operations, menu and food quality•Conducts student‐centered focus groups

Directors appreciate a “Fresh Set of Eyes.”

Page 14: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

SOCIAL MEDIA

Page 15: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

COMMUNICATION Who are our some of our key customers?

Students School faculty and staff Parents Community

Often times, FNS stakeholders are: Uninformed Misinformed Operating off of outdated information Operating off of assumptions

Page 16: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

COMMUNICATION WITH CUSTOMERSStudents

Easiest to access Focus groups findings: they ask for things that are already offered in their school cafeteriasKeeping them informed is vital!

Everyone ElseInform them continually.Let them know what’s going on in your program.Invite them in to dine with you. Inform thru: parent nights, Open House, newsletters, your FNS website, tasting event, adult focus groups, social media, via menus, etc.

Page 17: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

Gen Z spends up to 70% of their media 

time onYou Tube

Make these mobile platforms work for your program!!

A perfect platform to tell Millennial parents about the quality of 

your menus

SOURCE:  1 Statistica.com; worldwide users; Q1 2016;  2Statistica 2015; 3 https://www.youtube.com/yt/press/statistics.html

1.59B Monthly Active Users1

• 1/3 of the internet‐enabled world logs in to Facebook at least once a day.

400MM Monthly Active Users2

• Instagram surpassed Twitter in Q3 of 2015 with MAU

320MM Monthly Active Users1

1B Monthly Active Users3

• Twitter serves as the primary social channel for conversation, social listening and provides real‐time data.

• YouTube is the second largest search engine on the web and serves as a primary video consumption platform.

MAU = Monthly Active User

Page 18: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

Portland (OR) Public Schools 

Page 19: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

FB: PPS Nutrition Services

Page 20: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

Chef Robert Rusan (MO) 

Page 21: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

FB:Chef‐Robert‐Rusan

TWITTER:ChefRobRu  

Page 22: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

• NOW … we want to hear from you. 

• Be prepared to SHARE ... ONE MINUTE EACH. 

•How have you implemented these 

#SocialMedia ideas in your district? 

Page 23: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

MARKETING

Page 24: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

WHO IS YOUR AUDIENCE?&

WHAT DO YOU WANT TO SAY?• Establish your mission and vision. 

• Ensure everyone knows internally and externally what you stand for.

• Develop your marketing plan. 

• Define what your target audience looks like. 

• Craft the messages and assets that will engage your customers. 

Page 25: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

SIGNAGECan you compete with the retail establishments 

your students dine in outside of school 

hours?

YES...YOU CAN!

Page 26: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

ADS

Page 27: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

Loudoun County (VA) F2S

Page 28: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

TWITTER: @LCPSCafe

Page 29: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

Windham‐Raymond (ME)

Page 30: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

TWITTER: @Lunch4KidsRSU14

Page 31: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

• NOW … we want to hear from you. 

• SHARE ... TWO MINUTES EACH AT YOUR TABLE. 

•How have you implemented these 

SIGNAGE/AD ideas in your district? 

Page 32: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

MANUFACTURER PARTNERSHIPS

Page 33: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

Minneapolis (MN) Schools 

Page 34: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

TWITTER: @MPS_TrueFood

Page 35: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

Bartow County Schools (GA) 

Page 36: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

FB: BartowCountySchoolNutrition

Page 37: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

MARKETING/PROMOTIONS

5% Increase in sales 9%‐16% Increase in sales

Page 38: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

PROMOTIONS

• Partnered the Dairy Council with General Mills

• No cost to the district

• District had to execute promotion

• Marketing kits (no cost to district)

• Incentives for students (no cost to district)

Page 39: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

SPONSOR PROMOTIONAL ITEMS

• Share the cost. 

• Do not look for handouts all the time. 

• Create a WIN WIN situation with your partners. 

• IPads, Ipods, Nooks for students. 

• Stickers, erasers, pencils etc. 

• Gift cards in low denominations. 

Page 40: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

• NOW … we want to hear from you. 

• Be prepared to SHARE ... ONE MINUTE EACH. 

•How have you implemented these 

partnership ideas in your district? 

Page 41: SURE FIRE STRATEGIES TO PROMOTE YOUR PROGRAM · •Identifies trends and patterns for district wide support •Targets opportunities for increased participation •FOCUS:cafeteria

© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS

CONTACT INFORMATION•Dayle Hayes

• Facebook: School Meals That Rock   • Twitter: @SchoolMealsRock• Email: [email protected]

•Kern Halls• Twitter: @ingeniouscc • Facebook: Ingenious Culinary Concepts• Email: [email protected]