Survey of Stakeholders 2010

Survey Participants

113 participants in 2010 versus 112 in 2006.

How familiar do you feel you are with RCTC’s programs?

Mean Score on a 1 to 5 scale is: 2.97Mean Score in 2006: 3.19

Have you ever attended RCTC?

Have any of your immediate family members attended RCTC?

Stakeholder Engagement

The percent who have not interacted with RCTC in 2006 was 5.5%.

Can each of the following degree levels be completed at RCTC?

Been on Campus in Last 12 Months

97.3% in 2010 versus 100% in 2006.

How well do you feel RCTC trains Students to meet license/certification standards/

Mean score in 2006: 4.52

Cost Per Year to Attend

Overall, how well do you feel the higher education needs of the greater Rochester area are being met by RCTC?

Mean Score on a 1 to 5 scale, with 5 being extremely well is: 3.97Means score in 2006: 3.75

Attribute Ratings for Importance

Attribute Ratings: Satisfaction

To what extent do you feel that RCTC contributes to the economic development in the greater Rochester area?

Mean Score: on a 1 to 5 Scale is 3.66Mean score in 2006: 3.54

Based on your own experiences or knowledge, how accessible is the RCTC Leadership?

Mean Score: on a 1 to 5 Scale is 4.74Mean score in 2006: 4.55

Responsiveness to Business Needs

Mean Score: on a 1 to 5 Scale is 4.48Mean score in 2006: 4.29

Responsiveness to Diverse Students Needs

Mean Score: on a 1 to 5 Scale is 4.38Mean score in 2006: 4.17

Do you feel RCTC provides a quality education for the cost?

Mean Score: on a 1 to 5 Scale is 3.75Mean score in 2006: 3.62

Would you recommend RCTC? (to friends, family, associates, employees, etc.)

Mean Score: on a 1 to 7 Scale is 5.55Mean score in 2006: 5.40

Please indicate the extent to which you agree or disagree with the following statements:

2006

4.0

4.13

4.33

4.12

3.98

Please rate the effectiveness of RCTC in the following areas:

2006

4.23

4.11

4.13

3.95

4.01

4.04

Overall SatisfactionSurvey of Stakeholders

Fiscal Year 2010

Overall, how satisfied are you with how RCTC serves the community as a whole?

Very satisfied

Satisfied

About average

Less than satisfied

Not satisfied at all

Mean score is 4.34 on a scale of 5.00. The Survey of Stakeholders was last completed in Fiscal year 2007

(fall06) and had a mean score of 4.05.

Series1 6.7%

52.9%

40.4%