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SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

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Page 1: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

SUSAN RAYMOND, PH.D.

EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC.

SEPTEMBER 14, 2015

To Innovate or Not to Innovate: That Is the Question

Page 2: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Rule Number One in a World of Change

I always skate to where the puck is going to be.Wayne Gretsky

Even recognizing that…..

It’s hard to make predictions, especially about the future.Yogi Berra

2

Page 3: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

3

ObjectivesDocument the realities facing the Church, challenges and opportunities

Review the nature of innovation in the revenue strategy and program work of nonprofits

Examine how Catholic institutions are quietly becoming leaders in this evolution

Discuss the implications for fundraising strategies

3

Page 4: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Data on Catholic Community

4

Page 5: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Catholic Population: The sky is not falling…

5

Page 6: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Declining Population: Perception Versus Reality The Catholic population has continued to grow.

The retention rate for Catholics is high, nearly 2/3 of children growing up in Catholic households remain Catholic.

1965 1975 1985 1995 2000 2005 2012 201430

35

40

45

50

55

60

65

70

Catholic Population from 1965 to 2014

Year

Popu

latio

n in

Mill

ions

Self-identified Official Catholic Directory0

102030405060708090

Number of Catholics

Mem

bers

in M

illio

ns

13 million Catholics unaccounted for

6

Yet, 1.47 million baptisms in 1965

compares to 820,000 in 2014, a decline of

44%.

Page 7: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Declining Attendance

Recent trends suggest that the decline in church attendance is leveling off and even rising slightly in young ages.

19741977

19801983

19861989

19942000

20062012

0%10%20%30%40%50%60%70%80%90%

100%

Percent who say they attend church at least weekly in the General Social Survey, 1974-2012

Strong CatholicsAll Catholics

Year

Perc

ent

Pew Research CenterGeorgetown University Center for Applied Research of the Apostolate

1955 1965 1975 1985 1995 20050

10

20

30

40

50

60

70

80

66 6460 58

77 74

73

56

35 37

2530

Church Attendance Among Catholics, by Age% Attended church in last seven day

60+50-5940-4930-3921-29

Perc

ent

7

Page 8: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

But there is change.

Demographics are changing.

Catholic Hispanic women have the highest birth rates in the U.S.

It is projected that between 2005-2030, the number of Hispanics will double to 83.7 million, reaching 106 million by 2050.

• If 76% of those people are Catholic, Hispanic Catholics in the U.S. will be more than 80 million. That is the equivalent to the total populations of California, New York, and Texas combined.

Over the next 12 years Hispanics will be the majority of Catholics.

2000 2011

35.2 million

51.9 million

Hispanics Living in the U.S.

40% in-crease

PEW RESEARCH CENTER

8

Page 9: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Increasingly, it is a U.S. born Hispanic population

Most immigrants arrived in the U.S. before 2000.

The share of the nation’s Hispanics who are U.S. born has been on the rise since 2000.

As of 2009, 64% of the U.S. Hispanic population was U.S. born, indicating the majority of the Hispanic population has grown up in American culture.

U.S. Hispanics’ homes, schools, and communities are diverse, and their participation in larger community institutions is no less common.

1968 1973 1978 1983 1988 1993 1998 2003 20080%

10%20%30%40%50%60%70%80%90%

100%86%

60% 64%

14%

40% 36%

Percent of U.S. Hispanics who are Foreign Born vs. U.S. Born

Foreign Born U.S. Born

Before 1990 1990-1999 '00-'05 '06 or later0%

5%

10%

15%

20%

25%

30%

35%

40%

38%

27%

20%16%

Percent of immigrants arriving in the U.S.

PEW RESEARCH CENTER

9

Page 10: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Catholic institutions represent a critical mass in nearly every social, health, and education sector in the nation

Institution Type Number of Institutions People Served

Hospitals 629 88,519,295

Health Care Centers 363 5,038,247

K-12 Education 6685 2,001,740

Higher Education 232 818,331

Catholic Charities (Social Services) 170 4,224,224

Catholic Charities (Hunger Services) N/A 7,146,490

Global Relief and Development (CRS and

CMMB only)2 > 100,000,000

100

mill

ion

peop

le

10

Page 11: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

…..but the challenges are real

11

Page 12: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Workforce: A Changed Cost Driver

1965 1975 1985 1995 2000 2005 20120

10,000

20,000

30,000

40,000

50,000

60,000

70,000 Total Number of Priests from 1965 to 2012

Year

Num

ber o

f Prie

sts

1965 1975 1985 1995 2000 2005 20120

50,000

100,000

150,000

200,000

Total Number of Religious Sisters from 1965 to 2012

Year

Num

ber o

f Prie

sts

Georgetown University Center for Applied Research of the Apostolate

12

Page 13: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Parish Financial Crisis: Revenue Versus Expenses On average, expenses exceed revenue during FY 2010, a trend that will likely continue

The funding problem must be addressed systematically through new fundraising methods and strategies

Revenue Expenses$580,000.00

$600,000.00

$620,000.00

$640,000.00

$660,000.00

$680,000.00

$700,000.00

$720,000.00

Revenue Versus Expenses

USCCB

13

Page 14: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Dependence on Government:Catholic Charities as an Illustration

Source: Center for Applied Research in the Apostolate

Government Revenue

57%Program Service Fees9%

Diosesan and Church Support

2%

Community & Private Support

25%

Investment Income1%

Other Revenue4%

14

Page 15: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Catholic Giving: What do we have to work with?

15

Page 16: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Median Income Compared to Other Religions

Latter

Day Sa

ints

Pentec

ostal/A

SG

Other Pro

testan

t

Baptist

Luthera

n

Greek/R

ussian

/Easte

rn O

rthodox

Jewish

Methodist

Episc

opalian

Presbyte

rian

Catholic

Muslim/B

uddhist

Jehova

h's Witn

essNone

$0.00

$20,000.00

$40,000.00

$60,000.00

$80,000.00

$100,000.00

$120,000.00

$140,000.00

Median Family Income by Religious Affiliation

16

Page 17: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

But a Soft Middle in Structure

Georgetown University Center for Applied Research of the Apostolate

Pew Research Center

$100,000+ $75,000 to $99,999 $50,000 to $74,999 $30,000 to $49,999 Less than $30,0000.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%Catholic Household Income Versus National Average

Catholic ChurchNational Average

17

Page 18: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Propensity to Give is high but slightly lower than some other faith groups

Latter

Day Sa

ints

Pentec

ostal/A

SG

Other Pro

testan

t

Baptist

Luthera

n

Greek/R

ussian

/Easte

rn O

rthodox

Jewish

Methodist

Episc

opalian

Presbyte

rian

Catholic

Muslim/B

uddhist

Jehova

h's Witn

essNone

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%Percent of People Who Give by Religion

Source: Center on Philanthropy at Indiana University

18

Page 19: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

And on the low end in terms of propensity to give to religion compared to other giving causes

Latter

Day Sa

ints

Pentec

ostal/A

SG

Other Pro

testan

t

Baptist

Luthera

n

Greek/R

ussian

/Easte

rn O

rthodox

Jewish

Methodist

Episc

opalian

Presbyte

rian

Catholic

Muslim/B

uddhist

Jehova

h's Witn

essNone

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00%

Total Giving and Religious Giving as a Share of Income by Religious Affiliation Sorted by Percentage

Total Giving as a Percent of Income Religious Giving as a Percent of Income

19

Page 20: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Younger Generations Still Donate Heavily to Religion

Source: Center on Philanthropy at Indiana University

Millennials X Boomer Silent Great$0.00

$200.00

$400.00

$600.00

$800.00

$1,000.00

$1,200.00

$1,400.00

$1,600.00

$1,800.00

$2,000.00

Average Gift Total by Cause by Generation

ReligionSecular

But, controlling for education, income, marital status, race and other factors, there is no statistical significance to the relationship between generation and religious giving.

20

Page 21: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

But age does matter in terms of interests

Source: Center on Philanthropy at Indiana University

Basic Needs of Poor Make Community Better Give Poor a Way to Help Themselves

Make World Better0

10

20

30

40

50

60

Top Four GIving Motivations

MillennialsXBoomersSilentGreat

21

Page 22: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

So, where are we?Reliance only on traditional ways of charitable giving will require new outreach and new

approaches to a changing Catholic demographic, especially with the “soft middle” on Catholic household income structure.

But, even those improvements may not be enough, given the propensities to give and the propensities to give to religion of those who do give.

Is there anywhere else to turn?

22

Page 23: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

The Changing World of Nonprofit Strategyand Social Finance

23

Page 24: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

A much more robust toolbox.

Traditional pools but also PRIs, MRIs, impact investing, venture philanthropy, social investment, social enterprise, bridge funds for

internal program loans, corporate philanthropy, CSR, CSE, CRM, product-embedded transactions, bond and equity tools.

Cash or in-kind gifts, pledges, foundation grants, bequests of

various types

24

Page 25: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

The Arc of Innovation in Philanthropy

Traditional resource transfers

Traditional philanthropic resources at efficiency and scale

Traditional philanthropic resources demanding market-like results

Philanthropicresources moving in new ways onto the societal commons

Entirely new kinds of resources moving onto the societal commons

Social stock exchangesImpact investingMRIsEquity-like flowsBond-like flowsSocial businessBlended investments

CollaborativesInteractive hubsMultiple-funder partnerships

Venture philanthropy

PRIsMicro-insurance poolsEmbedded transfers

Charitable grants

Therefore, we can build along a very complex arc of innovation in ways that suit the problem.

We can

give a

man a

fish.

But we ca

n

also cr

eate a

fishing net

business

that

powers

fishing and

creates s

kills

and jobs.

25

Page 26: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Catholic Innovation

26

Page 27: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

We can set the standard of excellence in innovation for the nation and remain true to mission by building on the flagships in our armada.

The new approach to private resource mobilization focuses on Integration across a range of problems to address multiple dimensions of complex issues with a single funding strategy

Investment in problem solving

Sustainability of both program efforts and the funding for those efforts

Performance against clearly articulated measurable goals

In no cases does this new approach supplant traditional giving. Rather, it provides an approach to ensuring that charitable giving is used for what cannot be otherwise financed, and social finance is used for the rest.

It MAXIMIZES the utility of charity.

27

Page 28: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Innovative Funding Streams: What are wetalking about?

Products/services consistent with mission or extension of mission in theirContentExecution

Building on assets or core capacities

Earnings flowing to mission-related program support

Therefore we are not talking about the hospital gift shop nor sweatshirt sales in the book store.

We are talking about mission-critical innovation.

28

Page 29: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Let us look, therefore, at the approaches and concrete illustrationsin five categories of Catholic institutions:

◦ Religious communities◦ Health care◦ Social services◦ Education◦ Global relief and development

How Does Innovation Actually Work?And How Does It Help Funding?

29

Page 30: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

So, let’s look at some examples with a common optic

The mission of the organization

The Assets that could be put to work

The initiatives undertaken

The leverage that results

30

Page 31: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Catholic Religious Congregations

The AssetsLand and

Knowledge

The MissionServe the Underserved

Sisters of St. Francis Oldenberg, Indiana:

Michaela FarmOrganic Farming

Dominican Sisters, Great Bend, Kansas

Heartland Farm, Education. Ecology, Energy,

Organics

Philanthropy and investments from other religious

communities

31

Page 32: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Catholic Health Care

The AssetsFacilities,

Expertise, Capital

The MissionJustice, Peace, Sustainability

CHI, CHHW, Trinity Health Calvert Social Investment

NotesProviding investment capital

to nonprofits

Catholic Health Initiatives: Direct Community InvestmentMission-Related Investing of

2% of total operating investment assets

Ascension HealthEnterprising Health

Bottom of the Pyramid Investing in Flint, Michigan

Leverage from Private Capital

32

Page 33: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Catholic Social Service

The AssetsFacilities, access to large populations, knowledge

The MissionEmpower and enable the poor

Catholic Charities SpokaneNew Leaf Bakery

A social enterprise that trains those in need and has

become a popular brand and eatery

Catholic Charities ErieCatering on Parade

Locavore catering that creates jobs and returns revenue for

St. Martin Center

Catholic Charities OmahaMicrobusiness Loans

Low interest rate loans for also create revenue

Increased visibility and funder dialogue, especially with

younger donors

Homeboy IndustriesA social enterprise that trains at risk youth and former gang

members and produces goods and services

throughout Los Angeles

33

Page 34: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

National Scope and Coverage of Catholic Charities Social

Enterprises

Source: Center for Applied Research in the Apostolate, Georgetown University, Washington, DC: Catholic Charities USA 2011 Annual Survey Final Report

34

Page 35: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Catholic Education

The AssetsFacilities, quality

outcomes, huge alumni networks

The MissionAccess to quality education for all

Catholic Alumni PartnershipFundraising model for

elementary schools that uses collaboration and a “CAP

University” training system to raise capacity

Cristo ReySchool system whose

scholarship funding is tied to corporate employment

partnerships, creating jobs, skills, and education together

Saskatoon Catholic School Division (CAN)

Core Neighborhood Youth Corps

Social enterprise that prepares youth for school or work

Incentivizes corporate partnerships and internal

investments

35

Page 36: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Catholic Global Relief and Development

The AssetsGeography and

Programs

The MissionFight Poverty

Sisters of Notre Dame de Namur

Cyber Cafes in the Congo to fund student education costs

CordaidPerformance Based

Financing in health and education in Africa

Bank of FonkozeMicrofinance serving

56,000 women borrowers and ¼ million savers in

HaitiChildren of God Relief

Institute Laboratory Services in Kenya to support HIV

orphan villages

Catholic Relief ServicesMicrofinance, Fair Trade

chocolate

Funding leverage and appeals to younger donors

36

Page 37: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Implications for Catholic Fundraising

37

Page 38: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Innovation Powers Fundraising Expectations of the new generation of donors

◦ Impact, impact, impact◦ Leverage◦ Collaboration across types of institutions◦ Efficiency

Innovation produces◦ Scale◦ Results◦ New interest from new partners

38

Page 39: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

We must learn to do this and spread the knowledge and practice.

If we do not….We will underperform in fundraising

◦ We are leaving money on the table by not reaching new charitable investors.◦ And we will find our existing donors going elsewhere.

We will underperform in mission◦ We will not serve as many as we could as well as we might◦ We will not solve as many problems as we might.

We will cede leadership to others◦ And fail to evangelize the world

39

Page 40: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Therefore, the consequences are not trivial.

40

Page 41: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

The Challenge: Turning Atoms into Molecules

We lack a concerted effort to document the innovations, objectively evaluate their impacts, scale what works, and replicate by sharing both the innovations

and the management and finance systems needed to implement them.

We have the organizational scale to lead the world in innovation. We have the donors to fuel the effort.

We need the vehicle to carry us forward.

41

Page 42: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

We must

Build skills and knowledgeHave the courage to innovate and therefore also to failAnd then the courage to keep goingCommunicate what we are doingSeize leadership in this sector.

42

Page 43: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

We can lead.We are leading.We must lead.

43

Page 44: SUSAN RAYMOND, PH.D. EXECUTIVE VICE PRESIDENT, CHANGING OUR WORLD, INC. SEPTEMBER 14, 2015 To Innovate or Not to Innovate: That Is the Question

Thank You

Susan Raymond, Ph.D.Executive Vice PresidentChanging Our World, [email protected]