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Suspicious Activity Report: How Good Can It Get? Andrius Merkelis AML Training Academy, Principal AML Consultant 2019-10-03

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Page 1: Suspicious Activity Report: How Good Can It Get?Secure Site Suspicious Activity Report Police investigation and charge Know Your Customer & Customer risk assessment How. 11 ... the

Suspicious Activity Report:

How Good Can It Get?Andrius Merkelis

AML Training Academy, Principal AML Consultant

2019-10-03

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To report or not to report?

Why What How

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What

SAR is a piece of information which alerts Law Enforcementthat a certain client or customer activity is in some way suspicious

and might indicate money

laundering or terrorist financing

Source: UK NCA

SAR/STR: definition

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What

A single SAR may be used several times by several different users for different purposes:

provides intelligence about criminal methods informs tax authority about taxation notifies local police about fraud or theft reports a regulatory issue or a weakness in a

financial product to a government institution

The value of SAR

Source: UK NCA

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2010 2011 2012 2013 2014 2015 2016 2017 2018

Switzerland Luxembourg Germany France Italy UK Spain

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

500,000

Source: Duff & Phelps

SARs volumes in EuropeWhat

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SARs volumes in Lithuania

Source: Lithuanian FIU

What

328

480541

835

1368

0

200

400

600

800

1000

1200

1400

1600

2014 2015 2016 2017 2018

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Source: European Union Agency for Law Enforcement Cooperation (Europol), 2017

Reasons for SARsWhat

Other cash

transactions

7%

Cash

withdrawals

14%

Cash

deposits

19%

Other

60%

Reasons for reporting

suspicion

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79%

sales transactions in the euro area were carried out

In physical cash

Source: ECB The Use of Cash by Households in the Euro Area

What

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based on interviews with past and present FIUs heads, 80 - 90% of SAR has no

operational value to the active law enforcement investigations

fewer than 1% of criminal funds flowing through the international financial system every year are believed to be frozen and confiscated by Law Enforcement

85% to 95% of the financial crime control leaders disagreed that the current framework for reporting suspicious conduct is effectively discovering and disrupting crime

Note: the estimated total global spend by the private sector on AML controls in 2017

was $8.2 billion

Why

Source: Ballard Spahr LLP, The Royal United Services Institute (“RUSI”)

Interesting facts related to SARs

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The SAR lifecycle

Financial crime

suspicion

Transaction

monitoring & ODD

Group-wide

risk assessment

Suspicious Activity

Report

Police

investigation and

charge

Know Your

Customer &

Customer risk

assessment

How

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KYC and SAR interrelationship

KYC SAR

What

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How

Escalation

and reporting

Identification of

unusual activity

Investigation

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Proper conclusion: recommendation of “Five W’s”

Who is involved? (Who is doing what?)

Why is the activity unusual? (Why are you suspicious?)

What happened?

If relevant, also

When did it happen? (When circumstances arise?)

Where did it happen?

If relevant, also

How they are doing it? (How circumstances arise?)

How

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The main focus of attention – the conclusion: tips and tricks

Focus on what is unusual and

suspicious

Provide a chronological

sequence of events

The language should be easy to

understand –avoid acronyms

and jargon

Do not speculate

Conclusionshould be brief and

factual

Link relevant indicators to

the SAR

How

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Main reasons for poor quality of SARsWhy

Conclusion does not correlate

with the investigation

Weak collaboration

between the MLRO and

Business

Not contacting customers or

asking for documents

No references to the sources used

in the investigation

Inadequate arguments for the conclusion

The duration of the investigation

is too long

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Remember – SAR is not a “guided bomb“

SAR is not a “guided bomb“ which is performed with principle “fire-and-forget” and does not require further attention

Why

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“Tipping-off”: definition

“Tipping off” is the process of letting thecustomer know directly or indirectly thatshe/he is or might be a subject of asuspicion and reporting to law enforcement.Tipping off can occur at any stage, startingfrom the initial contact with the customerasking to clarify the activity or even afterreporting the suspicions to MLRO or FIU.

What

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“Tipping-off” can include such scenarios:

“Tipping-off”: possible situations

Disclosing the information about the investigation to non-related persons even if these are colleagues from the same financial institution

Changing the way the communication with the customer

What

Directly informing the customer about the suspicions

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“Tipping-off”: do’s and don’ts

DON’TsDO’s

Including a paragraph about the institution’s obligations under the money laundering legislation in your standard client information request

Requesting the customer for information and documentation which would prove the source of cash before depositing the amount into an account Telling the customer that a certain service

can’t be provided because of the previous SAR on the customer’s transactions

Sending the customer a request for transaction documentation. It is specified in the e-mail that the FI will report the case to FIU if the documents are not provided

Asking the customer to update their contact and KYC related information by explaining that the FI is asking to do so based on a request received from the FIU

How

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SAR: how good can it get?How

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Andrius Merkelis

Principal AML Consultant

AML Training Academy

[email protected] you!