sustainability in at services€¦ · the science, practice, and policy of getting science into...

40
Sustainability in AT Services JOAN BRESLIN LARSON [email protected] DIANA CARL [email protected]

Upload: others

Post on 23-Aug-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Sustainability in AT ServicesJOAN BRESLIN LARSON [email protected]

DIANA CARL [email protected]

Page 2: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Major topics for discussion Reviewing efficacy of professional development models Using the Quality Indicators for Assistive Technology to

identify change that is desired Exploring use of the five stages of implementation science

to build sustainability Identifying strategies that would assist your team in

moving towards greater change

Page 3: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

MN’s historical model for professional development

Conferences Targeted workshops Interest driven professional development State directed protocols for processes PD directed to administrators

Page 4: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

How this played out…

Minimal impetus for growth at the local level Professional development continued at the local level to

focus on Tools Apps Often “one stop” trainings with little to no follow through

Page 5: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Thinking about AT services in a new way Know what an excellent system of AT looks like for your

program Begin with the end in mind- what will success look like? Map a course to get you there Establish benchmarks and timelines to evaluate progress Be willing to learn from experience and make changes

along the way

Page 6: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Some foundational beliefs

Provision of AT in a school system is most effective through a systems approach vs. an expert model Critical AT system skills and competencies are defined in

Quality Indicators in Assistive Technology (http://qiat.org) Implementation science is a structured framework to plan

for systems change (AI Hub http://implementation.fpg.unc.edu/)

Page 7: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Quality Indicators for Assistive Technology

Developed by practitioners over multiple years

Includes 8 specific indicator areas

Includes indicators, intent statements, common errors and innovation configuration matrices

Consideration AssessmentDocumentation in the IEP ImplementationEvaluation of Effectiveness TransitionAdministrative Support Professional Development

Page 8: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Innovation Configuration Matrices (ICMs)

Page 9: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Learn more about QIAT QIAT website http://qiat.org QIAT electronic mailing list QIAT: A Comprehensive Guide to

AT Services http://castpublishing.org/quality-indicators/

Page 10: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Science of Implementation includes A specified set of activities designed to put into practice an

activity or program of known dimensions (Fixsen et. al. 2005) The science, practice, and policy of getting science into practice

and policy In short…◦ Beginning with the end in mind◦ Knowing what the change is that you want to see◦ Developing a plan of action to create that change

Page 11: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Why use Implementation Science?

Traditional PD models 14% change in practice over 17 years Systemic change, with fidelity 80% change in practice over 3 years

Page 12: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

An AT specific plan Are you ready to move forward?◦ Fit, resources, drivers

Determine strengths and needs in services in your program - QIAT matrices Decide what data shows you and what you will track ◦ Determine how data will be developed using matrices

Determine, as a team, what actions will have most systemic impact

Page 13: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Five Stages of Implementation

1. Exploration2. Installation3. Initial Implementation4. Full Implementation5. Sustainability

Each stage has components that require planning for effectiveness.

Page 14: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

1. Exploration

◦ Get key stakeholders involved, including appropriate and engaged leadership

◦ Form an implementation team◦ Identify solutions◦Assess needs◦ Identifying possible solutions (programs and practices) to address

needs◦Assessing whether there is a fit between the need and solution.

Page 15: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Action Steps for Exploration Get key stakeholders involved Form an implementation team Identify solutions◦ Assess needs◦ Identify possible solutions (programs and practices) to address

needs◦ Determine if there is a fit between the need and solution.

Page 16: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Implementation Teams Formed at the level where change needs to happen (state,

region, district, school, classroom) Has the right players at the right time to build change◦ Administrator/manager◦ Knowledgeable stakeholders◦ With time/capacity/assignment to make the change happen

Page 17: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

2. Installation

Develop communication pathways Ensure financial and human resources are in place Find physical space Purchase equipment and technology Develop practitioner competency Take time for this step- don’t just dive into the deep end!

Page 18: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Action Steps for Installation Training, coaching and data systems are put in place Training and supports are put into place for those who

need to be involved in implementation

Well-prepared educators will feel more confident and more able to implement programs and practices with fidelity.

Page 19: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

3. Initial Implementation

Begins when the new program or system is put into place. Often a time for failure

◦ Everyone is learning◦ Status quo is challenged

Key to have intensive coaching to support the team Need to address barriers as they emerge Develop systemic solutions rather than allowing problems

to re-emerge and re-occur

Page 20: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Action Steps for Initial Implementation Ensure support from the practice level (coaches) Ensure support from the organizational level Ensure support from the implementation team

Page 21: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

4. Full Implementation

Teachers skillfully employ new skills Infrastructure is in place to support teachers Integrating new learning at all levels Change is evident through observing student outcomes Timeframes will vary across systems in moving from initial

to full implementation

Page 22: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Action Steps for Full Implementation Verify that changes in practice are happening (fidelity

checks) Keep gathering data to ensure change is monitored Analyze data to confirm if anticipated results are achieved Ensure that new team members have high level skills

Page 23: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

5. Sustainability Plan for sustainability at every stage Financial sustainability (established, adequate, sustainable) Programmatic sustainability (established, reliable,

effective, sustainable)

Page 24: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Action Steps for Sustainability

Celebrate successReplicate what workedDon’t rest on your laurels!Continue to move forward with new initiatives to

continue growth

Page 25: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

It is anticipated that … the phases overlap there are activities that may fall into more than one phase each phase is critical and must be supported at multiple

levels of the organization

Page 26: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Improvement Cycles Used by Implementation teams to make change happen One method of improvement cycle is Plan/Do/Study/Act

(PDSA) PDSA has 4 phases

Page 27: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

PLAN Identify barriers or challenges Use data whenever possible Specify the plan to move programs forward Specify the outcomes that will be monitored QIAT indicators help determine areas of need

Page 28: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Specifically…

Page 29: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

DO Carry out the strategies or plan to address the challenges

already identified Gather data on what is happening The AT Implementation Team chose to focus on

professional development and "just in time" coaching to IEP teams to support measurable outcomes

Page 30: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

STUDY Use the measures identified during the planning phase to

assess and track progress

Page 31: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

A review of professional development activities after careful implementation over time showed

Page 32: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

ACTMake any needed changes to the next iteration of the plan

to improve implementation This team learned that "just in time" might not meet time

demands of their work

Page 33: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Minn Model- How Do We Look Now? Statewide AT Leadership Team Regional CoPsMN AT Teams project◦ Focus on system and system improvement◦ Focus on change as measured by indicators◦ Building local capacity to improve systems and services◦ Multi-year participation, to engage in progressive stages of

implementation

Page 34: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Your turn…

Turn to your elbow partner Identify how AT Teams Projects showed

implementation science at work, as demonstrated in poster sessions

Page 35: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Change in district practice will include a focus on professional development

Through an implementation lens, training is◦ Purposeful◦ Skill based◦ Rooted in adult learning strategies◦ Critical to support change BUT is not the only factor that

promotes change

Page 36: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Functions of training Bolster buy in of new way Introduction of concepts and strategies Introduction of rationale for new way Safe place to “try out” new skills

Page 37: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Coaching Regular, embedded professional development Designed to help educators use the new strategies as

intended Coaching WITH training can result in more effective

implementation

Page 38: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Sustainable Practices in AT Require: A sustained leadership model with informed and

supportive administrators A clear vision of what effective practice will look like when

sustainability is achieved A skilled and knowledgeable implementation team that

follows a path to create meaningful change

Page 39: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Resources QIAT: (www.qiat.org) National Implementation Research Network:

http://NIRN.fpg.unc.edu National Implementation Research Network Active

Implementation Hub: http://implementation.fpg.unc.edu/ Texas Assistive Technology Network: http://www.texasat.net MN AT Teams Project application

[email protected]

Page 40: Sustainability in AT Services€¦ · The science, practice, and policy of getting science into practice and policy In short… Beginning with the end in mind Knowing what the change

Questions??