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Sustainability Initiative at Trader Joe’s 15 972 15.972

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Page 1: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Sustainability Initiative at Trader Joe’s

15 97215.972

Page 2: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Agenda Trader Joe’s Introduction Operation StandardsOperation Standards Key Sustainability Challengey y g Analysis Framework

C t S t i bilit St t iCurrent Sustainability Strategies Improvement Recommendations

Follow-up Actions

Page 3: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Introduction Specialty grocery store

Smaller footprint and fewer items carried comparedSmaller footprint and fewer items carried compared to other chains Does not rely on national brandsy

Customer base Well educated well traveled and nutrition conscious Well-educated, well-traveled, and nutrition conscious Green sustainable consumer perception

As a private company not required to As a private company, not required to disclose financial information

Page 4: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Operation Standard Price

Premium product low priced grocery Premium product, low priced grocery

Criteria of Quality Products free of non-natural enhancements

Match distribution requirementqDistribution network internally managed

Strict delivery scheduleStrict delivery schedule Inventory management vigorously managed

Page 5: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Key Sustainability Challenge Balance between consumer preference for exotic and premium products vsfor exotic and premium products vs. sustainable practices

Page 6: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Analysis Framework Review current sustainable strategies

W tWaste Energy P k iPackaging Seafood C fCertifications Employees policies

Page 7: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Current Sustainability Strategies Waste

Bagging policy: plastic paper orBagging policy: plastic, paper, or reusable? Produce Sales PolicyProduce Sales Policy

Energy Smaller store footprint Imported products

Page 8: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Improvement Recommendations

Waste Reusable bagging incentive programs Multiple produce quantity options

Energy Supplier assistance programsSupplier assistance programs

Page 9: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Current Sustainability Strategies

Packaging P t S b l t dPost-use Symbols not used Wrapped produce

Seafood Sustainable sourcing by 12/31/2012Sustainable sourcing by 12/31/2012 Labeling policy Species sales policySpecies sales policy

Page 10: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Recommendations Packaging

Increase sustainable packaging useIncrease sustainable packaging use Decrease volume packaging per productproduct

Seafood Supplier assistance programs Consumer awareness campaignsConsumer awareness campaigns

Page 11: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Current Sustainability Strategies Certification Offerings

Organic Fairtrade and Rainforest Alliance Organic, Fairtrade, and Rainforest Alliance

Employee Policies Non-unionized workforce Open management culture No-layoff policy Mandatory training for all employeesMandatory training for all employees Multi-task encouragement

Page 12: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

Recommendations Certification Offerings

Increase consumer awarenessIncrease consumer awareness Employee Policies

Encourage suppliers to also increase treatment to employees Continue encouragement of Fairtrade standards

Page 13: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

F ll A ti Follow-up Actions Question internal priorities

Find balance bet een e otic sFind balance between exotic vs. sustainable product offerings by reviewing key focus areas previously describedkey focus areas previously described

Review industry and competition’s initiatives to gain further ideas for areasinitiatives to gain further ideas for areas of improvement or actions Follow-up with team with any questions

Page 14: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

R f Li kReference Links http://www.huffingtonpost.com/2009/07/13/the-greenpeace-vs-trader_n_230891.html http://go greenpeaceusa org/seafood/scorecards/trader-http://go.greenpeaceusa.org/seafood/scorecards/trader joes.pdf http://www.dailyfinance.com/story/company-news/trader-joes-di i i bl f d i k diff /194190 4/ dives-into-sustainable-seafood-can-it-make-a-diffe/19419074/ http://www.sustainlane.com/reviews/trader-joes/W7LCPMCOCSPAMDYSRNM439F1R2SBjoes/W7LCPMCOCSPAMDYSRNM439F1R2SB http://www.sfgate.com/cgi-bin/blogs/green/detail?entry_id=37558 http://www.workforce.com/section/06/feature/24/06/51/

Page 15: Sustainability Initiative at Trader Joe’s management vigorously managed . Key Sustainability Challenge Balance between consumer preference for exotic and premium pproducts roducts

MIT OpenCourseWarehttp://ocw.mit.edu

15.972 Professional Seminar in Sustainability Spring 2010

For information about citing these materials or our Terms of Use, visit: http://ocw.mit.edu/terms.