SUSTAINABLE DEVELOPMENT OF WARSAW 2014 THE SECOND INTEGRATED REPORT OF THE CAPITAL CITY OF WARSAW

The purpose of this sustainable development report is to provide inhabitants and other stakeholders comprehensive information about the functioning of the Capital City of Warsaw, its governance, and economic, societal, and environmental performance. The report describes: • quality of life in the city, • impact of the city on the environment, • financial data, • economic activity, and • effectiveness and efficiency of public services.

THE ECONOMIC SITUATION OF THE CAPITAL CITY OF WARSAW 15 • Incomes 15 • Expenses 17 • Participatory budgeting

18 • Labour market 19 • Entrepreneurship 20

QUALITY OF LIFE IN THE CAPITAL CITY OF WARSAW 21 • Satisfaction level

of the inhabitants 22 • Transport 25 • Safety 30 • Social assistance 34 • Health care 37 • Education 41 • Sport and recreation 44 • Culture 46

IMPACT OF THE CAPITAL CITY OF WARSAW ON THE NATURAL ENVIRONMENT 49

• Energy and emissions 54 • Noise 65 • Water 71 • Waste 75 • Sewage 82 • Greenery and protected

areas 86

Table of contents Introduction of the Mayor of the Capital City of Warsaw, Ms. Hanna Gronkiewicz-Waltz 3 About the report 4 Basic information about the Capital City of Warsaw 5

2

Drawing up the report 95 Index of GRI and ISO indicators in the report 96 List of used abbreviations 104

3

Welcome to the Report on Sustainable Development of Warsaw for 2014. Cities play a crucial role in economic and social development of countries and regions. 60 % of the population of Poland lives in cities. Residents’ requirements in terms of quality of life and the resulting growth in consumption of goods and services generate growing demand for energy and result in the emission of pollutants which are damaging to the environment and health of inhabitants. Our approach to managing the functions and development of the city integrate the involvement of local communities and other stakeholder consultations. It is difficult to speak about the sustainable development policy of a given region or country without noting the role of cities. At the United Nations Climate Summit (COP19), which took place in Warsaw in 2013, local governments were included, among others, in the discussions about a global climate agreement. This is the second iteration of Warsaw’s sustainability report. We are aware that the development of the city can be described and evaluated on many levels. A novel feature of this edition is that, in addition to using the G4 guidelines of the Global Reporting Initiative, this report also cross-references and includes the indicators of ISO37120 – a standard introduced in May 2014 specifically for reporting on the sustainable development of cities. The standard combines economic, social, and environmental indicators from 17 thematic groups. The first Warsaw Integrated Sustainability Report, in 2013, gained the interest of the stakeholders of the city, the inhabitants, as well as experts in the field of sustainability reporting. This year's edition includes an expanded range of topics, including the participatory budgeting process within city districts, the Municipal Contact hotline 19115, and the public bicycle rental system, Veturilo, growing in popularity among all the age groups of Warsaw inhabitants. I hope that reading the Report proves to be interesting and useful for you.

Mayor of Warsaw Hanna Gronkiewicz-Waltz

”

“

Basic information about the Report

4

In 2013 Warsaw became the first entity in the world to publish an Integrated Sustainability Report on the basis of the latest version (G4) of the standard of the Global Reporting Initiative (GRI).

The current, second Report on Sustainable Development of the Capital City of Warsaw contains data for 2013. For the purpose of comparison with the results of the previous report, as well as for a more comprehensive illustration of different issues, some sections also present data for the previous years and for the year 2014.

The Report presents the actions carried out in the city for improvement in the quality of life, the economic situation of the inhabitants, the impact of the city on the environment, as well as the financial performance of the city and the activities of public services, according to economic, social and environmental indicators.

Based on the results and data that the report contains, we are also able to define the strengths and weaknesses of the city in pursuit of sustainable development.

The Report is based on the GRI G4 indicators and the indicators of the ISO 37120:2014 standard for reporting on the sustainable development of cities. The list of GRI G4 and ISO 37120:2014 indicators is presented at the end of the Report.

Reports on sustainable development and responsible business are common, mainly in the private sector. The most often applied norms are from the Global Reporting Initiative - GRI, adopted by more than 4000 organizations (including more than 90 % of the largest companies in the world) in at least 60 countries. The cities, which report according to the GRI standard include Dartmouth, Melbourne, Rio de Janeiro, Chicago, Amsterdam and Dublin.

About the Capital City of Warsaw Official name: Capital City of Warsaw

Emblem and flag of the city:

Location of the organizational headquarters

City Hall of the Capital City of Warsaw Plac Bankowy 3/5 00-950 Warsaw, Poland

Website: www.um.warszawa.pl, Facebook: www.facebook.com/warszawa, Twitter: www.twitter.com/warszawa

Legal form: The Capital City of Warsaw is a Gmina with the status of a city with the legal status of Poviat, the statute is available at: www.bip.warszawa.pl/Menu_podmiotowe/Warszawa/statut.htm

The Mayor of the Capital City of Warsaw holds executive power. She is elected in equal, general and direct elections, and the legislative and the control body is the City Council of the Capital City of Warsaw.

The City Hall, along with 18 district offices, employs 7,849 people, who execute tasks for 1,724,400 inhabitants (as at 31 December 2013)

The key municipal organizational units and municipal companies*: • ZTM and MZA, TW, METRO (public transport), • MPWiK (water supply and sewage management), • MPO (solid waste management), • ZOM and ZTP (cleanliness). *Glossary of terms and abbreviations at the end of the Report

5

Warsaw in numbers • Surface area: 517.24 km² • The Capital of Poland - 6th country

in terms of population among the EU states (estimated for 2013)

• Tourists (Polish and foreign, using accommodation): over 3.7 million people in 2013

• Population density: 3,320 people per 1 km sq

Area and population by territory in 2014,

Central Statistical Office of Poland

Membership in selected associations

In 2013, Warsaw was the host city to 194 national delegations taking part in the United Nations Climate Change Conference (COP19), chaired by the Polish Minister of Environment. Poland chaired the United Nations Climate Change Convention from November 2013 to November 2014 (www.cop19.gov.pl),

Covenant of Mayors: European movement associating local and regional authorities, which voluntarily participate in actions for the benefit of CO2 emission reduction, higher power efficiency and use of renewable energy sources (www.covenantofmayors.eu),

Cities on Power (with partners from Austria, Germany, and Italy): initiative promoting the use of renewable energy in municipal areas, the result of which was creation of the Action Plan for renewable energy sources for Warsaw (www.citiesonpower.eu),

Warsaw, as a European metropolis, joined project LIFE+, aiming at creation of new scenic trails and bird-watching sites on the eastern bank of the Vistula river (www.ec.europa.eu/environment/life/funding/lifeplus.htm),

Organizations of cities, e.g. the Association of Polish Towns (www.zmp.poznan.pl/), C40 Cities Climate Leadership Group (www.c40.org), EUROCITIES -- the network of large and medium European cities (www.eurocities.eu), ICLEI: Local Governments for Sustainability (www.iclei.org).

6

The governance structure of the City Hall

7

• Architecture and Spacial Planning Department

• Roads and Transport Department

• Road Investment Coordination Department

• City Development

Department

• European Funding and Economic Development Department

• Municipal Waste Management Department

• Infrastructure

Department

• Environmental Protection Department

• Housing Policy

Department

• Education Department

• Health Policy Department

• Social Welfare

and Projects Department

• City Heritage Preservation Department

• Public Safety and Crisis Management Department

• Real Estate Management Department

• Culture Department

• Legal Department

• Sports and

Recreation Department

• Public Communications Centre

• Administration and Resident Services Department

• Geodesy and

Cadastre Department

• IT and Data Processing Department

• Scrutiny Department • Security Department • City Hall Management

Department

• Public Procurement Department

• Accounting and Countersignature Department

• Budget Planning

Department • Taxes and

Vindication Department

• Fiscal Debt Policy

and Liquidity Management Department

• Office of the Mayor

• Biuro Audytu

Wewnętrznego

• Human Resources Department

• Ownership

Governance Department

• Warsaw City

Council Department

• City Register

Office

Mayor of Warsaw

Deputy Mayor of Warsaw

Deputy Mayor

of Warsaw

Deputy Mayor

of Warsaw

Deputy Mayor

of Warsaw City Cleck

Treasurer of Warsaw

• 18 Mayors of the Districts

Source: http://bip.warszawa.pl/NR/rdonlyres/69550042-2739-412A-B050-4C8A495C3661/1039764/20141204_schemat_urzad1.pdf as of December 2014

The Mayor of the Capital City of Warsaw

The Mayor of the City of Warsaw since 2006 is Hanna Gronkiewicz-Waltz. In November 2014, she was elected for a 3rd term of office with the support of 58.64 % of voters.

The Mayor of the city holds executive power and is elected in common municipal elections. The Mayor is elected for 4 years. There are no restrictions as to the number of terms of office one person may exercise.

According to The Warsaw Barometer survey of June 2014, Hanna Gronkiewicz-Waltz is evaluated well by 55 % of Warsaw inhabitants; 58 % considered her effective and said she efficiently manages the city.

8

Stakeholders of the Capital City of Warsaw • including the disabled, pupils and students, unemployed, young

parents, 50+, people who moved due to work, migrants, inhabitants of limited use areas, etc.

Inhabitants

• e.g. culture, universities, etc. Institutions

• e.g. health, safety, etc. Political services

• e.g. district offices, voivodeship offices, government of Poland, Ministry of Environment, Ministry of Economy, European Union bodies, etc.

Administrative bodies

• e.g. global, local, etc. Non-governmental organizations

• e.g. Mazowieckie Voivodeship, other cities of Poland, neighbouring gminas, etc. Poland

• e.g. neighbouring countries, partner cities, city organizations, etc. World

• e.g. City Hall, district offices, subsidiaries, trade unions, indirect – e.g. security, etc. Employees

• e.g. electric energy, heat, gas, water, etc.. Suppliers

• e.g. from Poland, from abroad Tourists

• e.g. international corporations, national entrepreneurs, investors, etc. Business

• e.g. local, national, international, etc. Media

• e.g. greenery, air, etc. Environment

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City – Inhabitants Dialogue

10 M

m

Initiative Warsaw 19115 is a common contact centre of the City Hall, district offices and municipal units, created in order to facilitate contact with inhabitants. The slogan Zmieniajmy Warszawę. Razem! (Let's change Warsaw. Together!) encourages presenting ideas for improvement of the city as a place in which to work and live. Such centers already operate successfully in other cities of Western Europe, e.g. in London and Berlin. The Center is open 24 hours a day, 7 days a week, and the consultants receive approximately 1,000 requests for information or intervention per day – the most often raised issues include: municipal transport, infrastructure, and waste.

Five forms of contact: phone number 19115, self-service website, mobile application, e-mail, chat.

The city also has a special website, where it informs inhabitants about ongoing social consultations. In 2013, it informed about 22 consultations. http://konsultacje.um.warszawa.pl/konsultacje. The City Hall is involved in a number of initiatives aimed at assessment of the satisfaction level of inhabitants. These include: • Regular statistical surveys and evaluations of the satisfaction level of the inhabitants in various

spheres of their lives, • Social consultations, • Detailed studies of quality of life in the city.

Cooperation of the non-governmental and the local communities of the Capital City of Warsaw

takes place under the Commission of Social Dialogue, making the NGOs the main partner in development of solutions in particular areas of public tasks that are the responsibility of the city. In order to reinforce and deepen this cooperation, the Social Dialogue Forum has also been opened. Warsaw cooperates with NGOs not only in execution of public tasks for sustainable development, but it also grants them subsidies and small grants. Since 2010, The City also organizes a contest for the best non-governmental initiative S3EKTOR, in which both a legal person, as well as a natural person may take part. The Metropolitan Citizenship Cooperation Center supports the activity and initiatives created by citizens to solve social problems and improve life quality in a given community of Warsaw.

The City as an employer

11

In 2013, the City Hall, along with the offices of 18 districts, directly employed 7,849 employees (200 employees more than in 2012). There were 455 officials per 100,000 inhabitants of the capital.

The total number of employees employed by City Hall in 2013, according to type of employment and type of employment contract

Position with a defined term

Indefinite employment

For a limited time

Temporary Total

men 5 1955 168 115 2243

women 2 5010 297 297 5606

total 7 6965 465 412 7849

Source: own source of the Capital City of Warsaw Bielany District

Source: own source of the Capital City of Warsaw

The City as an employer

12

The quantity and percentage* of employees of the City Hall employed in 2013, by gender and age

age female male total

<31 171 26,23 % 85 29,11 % 256 27,12 %

31-40 108 5,83 % 51 6,27 % 159 6,09 %

41-50 50 4,38 % 19 4,5 % 69 4,41 %

51-60 35 2,11 % 25 4,95 % 60 2,77 %

>60 2 0,67 % 8 3,02 % 10 1,78 %

total 366 6,53 % 188 8,38 % 554 7,06 %

The quantity and percentage* of employees of the City Hall dismissed in 2013, by gender and age

age female male total

<31 97 14,88 % 47 16,1 % 144 15,25 %

31-40 89 4,8 % 53 6,98 % 142 5,44 %

41-50 40 3,5 % 19 4,5 % 59 3,77 %

51-60 73 4,39 % 22 4,36 % 95 4,38 %

>60 50 16,84 % 44 16,6 % 94 16,73 %

total 349 6,23 % 185 8,25 % 534 6,8 %

The City as an employer – development

13

In 2013, the Warsaw City Hall did not conduct a review of professional career development among employees, during which employees have an opportunity to present their development needs. Data regarding training needs are transferred to the Human Resources Development Section.

7281 employees are part of the regular assessments (5392 women and 1979 men), which constitute 92.8 % of all the employed.

In 2013, the employees of offices and branches of the Warsaw City Hall did not take part in trainings in anti-corruption procedures. According to the regulations of the Code of Ethics, employees at all levels of municipal administration and those dealing with recruitment are required to act ethically, including reporting of the observed cases of corruption.

Source: own source of the Capital City of Warsaw

Women Men Kobiety Mężczyźni

14 730 9 174

47 289

19 667

Total number of training hours by gender and type of position in 2013

kierownicze pozostałeManagerial

positions Other

positions

Kobiety Mężczyźni

1 206 634

3 834

1 422

Liczba osób przeszkolonych w podziale na płeć oraz rodzaj stanowiska 2013 r.

Kierownicze pozostałe

Women Men

Women Men

Number of people trained by gender and type of position in 2013

The City as an employer – remuneration

14

The ratio of average basic remuneration of men and women to the average remuneration in the City Hall in the case of the top positions (director and head) was slightly higher in the group of women, while on other positions – higher among men.

The ratio of average basic remuneration for men and women on selected positions to

the average remuneration in the City Hall (as at the date of 30.06.2013)

position female male

Department Director 226,77 224,87

Head 151,94 151,69

Chief Specialist 111,67 115,14

Inspector 89,65 90,77

Sub-inspector 77,98 78,81

Clerk 63,6 64,74

Junior Clerk 59,91 61,3

Total 98,45 103,89

Source: own source of the Capital City of Warsaw

The economic situation of Warsaw Income of the Capital City of Warsaw

In 2013, the income increased year to year by 2.4 %, i.e. by PLN 281.7 million, and amounted to PLN 12.2 billion

The budget of the Capital City of Warsaw includes income from 90 sources

The largest source of income: PIT - PLN 3 billion 678 million

15

34%

16% 15%

13%

6%

16%

The income tax paid by the inhabitants ofWarsaw and the companies having theirregistered offices in WarsawSubsidies and subventions from the Statebudget

Local taxes paid by the inhabitants of Warsaw

Property of the city: rent, lease, sale, services

EU programmes

Other sources

Source: http://www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu, http://www.bip.warszawa.pl/dokumenty/budzet/2013/budzet_2013_kompendium.pdf

Main sources of Warsaw income

Detailed information on all tasks performed by the city, and also by particular districts, are outlined in the document Report from execution of the budget of the capital city of Warsaw in 2013, which is available on the website www.bip.warszawa.pl or in the seat of the City Hall in Warsaw at ul. Kredytowa 3.

Income of the Capital City of Warsaw

The Capital City of Warsaw has the biggest budget among the cities being capitals of voivodeships in Poland. After calculation, the budget per 1 inhabitant amounted to PLN 7,114 in 2013. The next largest city in terms of population in Poland – Cracow – is in the 12th place with the amount of PLN 4,922 and the third – Łódź – with the amount of PLN 4,997, was in 11th place.

16

4853

4922

4997

5032

5080

5100

5115

5121

5163

5190

5720

5992

7114

4000 4500 5000 5500 6000 6500 7000 7500

POZNAŃ

KRAKÓW

ŁÓDŹ

OPOLE

OLSZTYN

TORUŃ

KATOWICE

KIELCE

LUBLIN

RZESZÓW

WROCŁAW

GDAŃSK

M.ST. WARSZAWA

The income of the Capital City of Warsaw in PLN per 1 inhabitant in comparison to selected cities in 2013 [PLN].

Source: Statistical yearbook of Warsaw for 2014, Central Statistical Office of Poland, December 2014 http://warszawa.stat.gov.pl/publikacje-i-foldery/roczniki-statystyczne/rocznik-statystyczny-warszawy-2014,6,4.html

0.00

1 0.00

2 0.00

3 0.00

4 0.00

5 0.00

2012

2013

mln zł

The expenses of the Capital City of Warsaw

In 2013, the expenses amounted to PLN 12.1 billion (PLN 450 million less than in 2012), and PLN 1 billion 891 million was allocated on the expenses for investments. It is the total value of execution of expenses of the Capital City of Warsaw for implementation of municipal and district investment projects, as well as other property expenses.

In 2013, the budget surplus amounted to nearly PLN 75 million

The largest investments related to transport and road infrastructure. They included: • construction of the central section of the 2nd line of the subway • construction of ul. Nowolazurowa at the section from Al. Jerozolimskie to the AK Route

17 Source: http://www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu

33%

22%

9% 9% 7% 7%

3% 4% 3% 2% 1%

While executing the tasks, both current as well as the investment tasks, the Warsaw City Hall makes efforts to make Warsaw a modern, well-connected city, friendly to the inhabitants.

* „Janosikowe” – the compulsory payment to the state budget

The expenses of the Capital City of Warsaw 2012-2013

% of use of the budget in 2013

5

4

3

2

1

PLN billion

Participatory Budgeting of Warsaw

18 Source: www.konsultacje.um.warszawa.pl/konsultacje

In the period from 2 to 31 December 2013, the City conducted social consultations relating to the Participatory Budgeting for 2015.

The participatory budgeting is an initiative, during which the inhabitants decide on the disbursement of parts of the budget of a city district. The amount from 0.5 up to 1 % was taken out of the budget of each Warsaw district and the inhabitants of a given district could decide on the allocation of this amount.

The consultations related to the decision, worked out by the Teams for the participatory budget, related to the course of the process in a given district, i.a. to territorial division of the district, as well as division of the amount given to the disposal of the inhabitants into particular areas. 23 information and consultation meetings took place in 18 districts as a part of the consultations.

Within the participatory budget, more than PLN 26 million was available for distribution, 98.65 % of which will be used. More than 2200 projects were submitted, 1390, relating to 18 Warsaw districts, were qualified for voting, 336 of which were selected for implementation.

The first edition of the budget demonstrated that the inhabitants want to co-create and co-manage the space, in which they live and work. In total, almost 167,000 of Warsaw inhabitants gave their vote, 72 % did so via the Internet. The majority of them - 57.8 % of the voters - were women. The project having the greatest number of votes had 6,534 votes.

The labour market in Warsaw In 2013, Warsaw had 808,537 employed persons - in December 2013, on average, there were 469

employed persons per 1000 people (on average in the country – 226),

In 2013, 54,842 unemployed were registered (51.9 % of which were men), 30 unemployed could be attributed to one job offer, general unemployment rate in the capital city of Warsaw amounted to 4.8 %,

Average gross monthly remuneration increased and reached, in 2013 in the capital city of Warsaw, PLN 5226.05 gross (as compared to PLN 5077.53 gross in 2012) - it exceeded the average remuneration in the Mazowieckie Voivodeship (by 9.5 %) and the average remuneration in the country (by 34.8 %).

19

Youth Unemployment Registered unemployed aged 24 and less:

4 205, which constitutes 7.7 % of all unemployed in Warsaw (Poland – 27.3 %)

Source: Central Statistical Office of Poland, 2014

808537

54842

PRACUJĄCY BEZROBOTNI ZAREJESTROWANI

0

100000

200000

300000

400000

500000

600000

700000

800000

900000

Pro

fess

ionally a

cti

ve in t

he c

apit

al cit

y

of

Wars

aw

Employed

Unemployment structure The greatest share among the unemployed

can be attributed to women aged 25-34 (15.1 %), as well as men above 55 years of age

(14.7 %)

Registered unemployed

City activity for the benefit of entrepreneurship

Registered companies: 371,476 (data as of December 2013)

Active actions supporting entrepreneurship constitute the basis for economic development of Warsaw. In 2013, the Capital City of Warsaw initiated many national and international partnership projects:

The Centre of Entrepreneurship Smolna - the incubator of start-ups, new business opportunities, the center for meetings and events, and finally the modern technological space of Warsaw.

The city co-organizes the Work and Entrepreneurship Fairs and participates in foreign investment fairs in Cannes and Munich.

The Warsaw Tourist Organization promotes the capital city as a tourist destination and a place for organizing international conferences.

The Warsaw City Hall executes, along with the Stock Exchange and the Aula Polska, the project Warsaw Startup Space, supporting establishment of new innovative companies.

Warsaw was ranked on 6th place in the category Top 10 Major European Cities - Business Friendliness, in the ranking European Cities and Regions of the Future.

According to CBRE European Investor Intentions Survey 2013, Warsaw came in 5th in the category of European cities most attractive for investment.

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Entrepreneurship of Warsaw in numbers

• Implementations in the years 2007-2013: • 7,800 information, advisory and training

services for entrepreneurs, • 50,000 people participating in the initiatives

promoting entrepreneurship culture, • 3,000 subsidies granted on establishment of

business operations • The most important projects of 2014-2022:

• Targowa Creativity Center - project executed under Integrated Revitalization Program of the Capital City of Warsaw (the key revitalization project – Construction of Local Centers)

• Economic promotion of the Warsaw metropolitan area – the Warsaw Functional Area

• Pro-entrepreneurship education for children and teenagers

Warszawa 2.0, the Capital City of Warsaw, Warszawa 2014

Quality of life in the Capital City of Warsaw

The Capital City of Warsaw analyzes and examines social effects of undertaken activities. Management of all municipal investment projects in area of services and infrastructure intends to create better conditions for the inhabitants, companies, visitors and investors. The City involves local communities through its activities, such as provision of services in the scope of transport, culture, health and education. The City also uses other methods to involve local communities:

through dialogue, e.g. social consultations (konsultacje.um.warszawa.pl), participatory budgeting (twojbudzet.um.warszawa.pl), crowdsourcing (zmieniamywarszawe.pl, otwartawarszawa.pl), as well as participation in creating places of local activity (inicjatywa.um.warszawa.pl);

through contracting non-governmental organizations to execute public tasks (ngo.um.warszawa.pl).

Opinions of the inhabitants on the quality of the selected services provided by the City (i.e. transport, health care and education) and their improvement in recent years, have been presented in the previous parts of the report. The presented data come from the survey Warsaw Barometer (Barometr Warszawski).

In 2013, the survey of Quality of living of the inhabitants of Warsaw districts was also conducted among the inhabitants of all 18 Warsaw districts. The survey was executed between October and December 2013 on a random, representative sample of the inhabitants of Warsaw districts.

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The satisfaction of the inhabitants

How satisfied are you with the life in…? Are you satisfied with…?

Source: http://www.um.warszawa.pl/jakosc-zycia-2014/index.php?dzielnica=Warszawa

Surveys of the satisfaction level of the inhabitants (2013) confirm that more than 80 % of Warsaw inhabitants are satisfied with life in the city, their district and the vicinity of their place of residence. However, only 36 % are satisfied with the economic, social and political situation of the Capital City. The report is an attempt to provide an answer to the relation between the functioning of the city and the quality of life and satisfaction of the inhabitants.

22

Satisfaction level of the inhabitants

23

Source: http://www.um.warszawa.pl/o-warszawie/warszawa-w-liczbach/jako-ycia

According to the results of the survey, as much as 81 % of Warsaw inhabitants are satisfied with their life in Warsaw (83 % of the respondents declared satisfaction with the life in their district).

Although most of the respondents are satisfied with their lives and the municipal services (73 %), they assess the general condition of the society, economy and politics in their city slightly more critically.

73 % of the respondents declared that there is nothing missing in the vicinity of their domicile.

Services related to functioning of public transport and education received the best note from the Warsaw inhabitants. The issues related to social aid, functioning of the Municipal Guard and health care were evaluated the most harshly. These results are related to the level of expenses of the city in different fields: transport (33 %), education (22 %), health care and social aid (9 %), safety (2 %).

Source: http://www.um.warszawa.pl/o-warszawie/warszawa-w-liczbach/jako-ycia

Satisfaction level of the inhabitants

24

The highest number of respondents identifies traffic jams and poor condition of roads and sidewalks as a problem existing in the area of their residence. Issues related to the quality of drinking water, cleanliness and order, as well as greenery maintenance are indicated as a problem relatively less frequently.

Transport

25

In 2013, the City allocated PLN 4 billion 58 million (33.4 % of the city budget) in transport investments and current maintenance of public transport. Investment expenses on mass transport from the budget of the Capital City of Warsaw amounted to PLN 1,033 million, while on road infrastructure - PLN 307 million.

In 2013, the public transport transported more than one billion passengers, that is 0.3 % less than in 2012 (61.43 million cases of transport per 100,000 inhabitants).

The survey presented further in the report shows that public transport is the best assessed urban service.

Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-komunikacja-miejska www.lotnisko-chopina.pl/pl/biznes/uslugi-lotnicze/potencial-lotniska/fakty-i-liczby/fakty-i-liczby Central Statistical Office of Poland, 2014

In 2013, the following corresponded to 100 000 inhabitants of Warsaw: 144.8 km of public roads, 171.6 km of bus routes, 21.2 km of tram lines, 8.5 km of the Warsaw Fast City Rail routes, and 59,800 passenger cars.

2013 was a record year for air transport in Warsaw - during this year, the Frederick Chopin Airport handled more than 10 million travelers (10,683,706) for the first time in history. Never before the traffic in the Warsaw airport was so high (increase by 11 % since 2012).

Fot. Zbigniew Panów

The number of passengers tranported daily

(in thousands)

bus Bus

Tram

Metro

Warsaw Fast

City Rail

Number of transits daily

(in thousands)

Transport

26

For Warsaw, the year 2013 meant intensive bicycle infrastructure development. More than 30 km of new bicycle paths were built (increase by 13 % as compared to 2012), the number of bicycle parking places in the city was doubled (to more than 5,700), the bicycle network Veturilo, created in 2012, was expanded. Investments in bicycle infrastructure provide environmental (reduction in emission), social (improvement in health and well-being of users), as well as financial and economic benefits (extension of the productive time and the time intended for rest due to reduced street traffic).

Veturilo and Bemowo Bike in 2013:

173 stations (100 stations more than in 2012) and 2,650 bicycles 244,800 – average monthly number of check-outs 4,697 – the record daily number of check-outs (15.05.2013) 1,849,763 – number of check-outs during the year ca. 150,000 users (increase in the number of users by 180 % as compared to 2012)

Thanks to consequent investment projects during three seasons (2012-2014), Veturilo became the seventh largest public bicycle system in Europe and joined the group of the 10 best bicycle systems of the world according to the ranking of the Journal "USA Today" (2013). In 2014, the total number of check-outs exceeded 4 million, 30 new stations were built (203 stations in total), the number of single-track vehicles exceeded 2981. At the end of the season 2014, more than 223,000 users were registered in the system.

Fot:

ww

w.v

etu

rilo

.waw

.pl

Source: Central Statistical Office in Poland, 2014 http://www.nextbike.pl/news000.html and https://www.um.warszawa.pl/sites/default/files/attach/aktualnosci/veturilo_-_podsumowanie_sezonu_final.pdf

Source: www.ztm.waw.pl/parkujijedz.php?c=116& Central Statistical Office of Poland, 2014

Transport

27

Park&Ride, a municipal car parks system, has been functioning in Warsaw.

It is a network of car parks designed, first of all, for people, who travel from the outskirts of Warsaw by means of individual transportation and use municipal transport to get to the city center.

The drivers leave their vehicles at the designated places (on the basis of a valid ticket) and then get on the public transport, continuing their journey to the city center this way.

In 2013, Park&Ride included 13 car parks with nearly 4,800 parking places.

In 2013, there were 57 bicycle parking spaces B+R allowing parking of 1,132 bicycles. 42 of them (from 990 bicycles) belong to ZTM, and the rest are car parks of other institutions (districts, subway, railway).

The system contributes to the reduction in the number of vehicles moving through the city, which favourably affects environmental protection and reduction in automobile traffic intensity.

Source: www.tomtom.com/lib/doc/trafficindex/2013-1101%20TomTomTrafficIndex2013Q2EUR-km.pdfhttp://www.nextbike.pl/news000.html Strategia zrównoważonego rozwoju systemu transportowego Warszawy do 2009 roku i na lata kolejne, Warsaw 2012

Transport

28

According to TomTom European Traffic Index 2013, Warsaw is at the 3rd place among the most congested cities in Europe (3/60). The "congestion" ratio of the city amounted to 44 % (insignificant decrease since 2012). A higher or equal ratio could only be found in Moscow (65 %) and Istanbul (57 %).

According to the report, the average delay caused by an hour-long drive during rush hours in Warsaw amounts to 55 minutes – this means that during rush hours the travel takes nearly twice as long as normal. The annual delay for a 30-minute drive amounts to 110 h. The largest road traffic intensity was recorded during Friday evenings. In the mornings, the streets of Warsaw are the most busy on Mondays. In 2013, the day with the most traffic was Friday, 24th May.

Warsaw is aware of the problem of excessive road traffic intensity. Thanks to urban investment projects in bicycle

infrastructure, more and more inhabitants choose bicycles for daily drives to work and school. Within the next five years, thanks to the EU funds, Warsaw plans to build more than 100 km of new bicycle routes along the main transport routes. The parking system Park&Ride is also developed, as well as a paid parking zone system in the city center. By means of these, as well as many other actions related to, among others, permanent improvement in quality of the municipal transport, Warsaw implements the strategy of limiting vehicle traffic in selected areas of the city.

Delay during 1-hour drive

during rush hours

year accidents casualties injured fatalities

2013 1210 1442 1368 74

2012 989 1201 1146 55

2011 1056 1323 1233 90

2004 1535 1964 1822 142

Source: ZDM, 2014

Traffic safety

29

Although, in the last decade, the number of road accidents decreased (21 %), it increased again in 2013. As compared to 2012, the number of accidents increased by 221, the number of casualties increased by 222, and the number of fatalities increased by 19.

The main problem of traffic safety in Warsaw (cause of more than 40 % of accidents) is the steadily low level of pedestrian traffic safety. The most frequent reason for this type of accidents is incorrect driving through pedestrian crossings (more than 50 % of events) 2.4 % of accidents were caused by inebriated drivers (increase since 2012 by 1.9 %).

The fatalities rate per 100 accidents in 2013 amounted to 6.1, while the fatalities rate of transport per 100 000 inhabitants – 4.29.

Source: Central Statistical Office of Poland, 2014 Komenda Stołeczna Policji, 2014

Safety

30

Public safety and maintaining order is the responsibility of both the state authorities (police and fire brigade), as well as the municipal authorities (Straż Miejska) The expenses for implementation of investment projects in the sphere of Safety and public order in 2013 amounted to PLN 3.3 million, while other property expenses (subsidy for the State Fire Department) - less than PLN 0.5 million.

The following statistics indicates a significant growth in public safety since 2000. The number of crimes in the period of 2000-2013 decreased by more than 40 %. In 2013, Warsaw was ranked at 6th place in crime level as per 100,000 inhabitants and, at the same time, at 1st place among the big voivodeship cities with population bigger than 400,000 inhabitants.

Number of crimes recorded in the capital city of Warsaw in 2013

Source: GUS, 2014 www.policja.waw.pl/portal/pl/53/30663/Stoleczni_policjanci_podsumowali_2013_rok.html Komenda Stołeczna Policji, 2014

Public safety

31

In 2013, 55,669 crimes and 129,799 common offences were recorded. 82.6 % of them were criminal offences, 9.5 % - business offences, 6.4 % - road offences, and 1.5 % - other types. The number of crimes against property per 100 000 inhabitants amounted to 2 133.91, the number of crimes against life and health - 48.4, and the number of homicides - 2.32 (40 cases). As compared to the previous year, a decrease in 7 major categories of crimes was observed all over the area under the supervision of the Warsaw Police Headquarters. There was a decrease in the number of assaults (by nearly 30 %), fights and batteries (by 30 %), homicides (by 30 %), as well as theft with burglary (by 13 %) The number of cases of theft of vehicles slightly increased (by 2 %). In 2013, in the Warsaw Police Headquarters, a Department for Recovery of Property was created. Its officers recovered property worth almost PLN 1 million.

66%

2%

6%

26%

Offences by type

przeciwko mieniu

przeciwkobezpieczeństwupublicznemu i wkomunikacji

przeciwko życiu i zdrowiu

inne

against property against public security and in transport against life and health

other drogowe

gospodarcze

kryminalne

0%

100%

97%

69%

37%

Level of detectability of offences by type

Criminal

Economic

Road

Source: GUS, 2014

www.policja.waw.pl/portal/pl/53/30663/Stoleczni_policjanci_podsumowali_2013_rok.html

Public safety

32

In 2013, 9,407 officers were employed in the Warsaw Police Headquarters (545 police officers per 100,000 inhabitants), and in the Municipal Guard - 1 526 guards. The average waiting time for receipt of a call by the Police amounted to 29 seconds (data for the Warsaw Police Headquarters), and the average reaction time - 10 min and 57 sec (in 2012 - 15 min 15 sec). It is worth paying attention to the large, by nearly half an hour, improvement in average response time of the police to an event in the road traffic. In 2012, it amounted to 50 min, in 2013 – 15 minutes.*

To ensure the best communication with the inhabitants and facilitate mutual exchange of information, the Police organized 122 social debates, attended by 4,800 participants.

The police officers paid a lot of attention to shaping the principles of proper conduct with regard to safety among children and teenagers. They organized training workshops for educators and teachers of legal education, prophylactic and educational program under the name Kibic (Sports Fan), activities Stop Przemocy w Szkołach (Stop Violence at Schools), programs Z Borsukiem Bezpieczniej (It's Safer with the Badger) and Bezpiecznie nad wodą z Kapitanem Wyderką (Be Safe at the Water with Captain Otter).

Police, fot. Tomasz Nowak, Archiwum www.warsawtour.pl Municipal Guard, fot. Tomasz Nowak, Archiwum www.warsawtour.pl

Source: http://www.um.warszawa.pl/o-warszawie/warszawa-w-liczbach/2013

Public safety

33

According to the survey conducted within the framework of the Warsaw Barometer in November 2013, the vast majority of the inhabitants of Warsaw feels safe in their district – 80 % of the surveyed gave positive answers.

What – in general – is your opinion about safety in the city?

Very well

Rather good

Rather bad

Very bad

It is hard to tell

2013

Source: GUS, 2014

Wieloletni program gospodarowania mieszkaniowym zasobem m. st. Warszawy na lata 2013-2017, Warsaw 2012

*The forecast included in the Long-term Program for management of residential resources of the Capital City of Warsaw for the years 2013-2017.

Public buildings

34

In 2013, Warsaw had in total over 885 thousand apartments (13 thousand apartments more than in 2012). The average usable floor space of an apartment amounted to 58.7 m2, and the number of people per 1 room amounted to 0.61. 1,087 new residential buildings were commissioned, including 634 individual buildings (more than 1 thousand apartments), 444 buildings held for sale or rental (more than 11 thousand apartments), 6 cooperative buildings (nearly 662 apartments)

and 3 municipal buildings (147 apartments). In the years 2007-2013, PLN 453.2 million was spent on public buildings, and 2345 apartments were brought into use.

Despite this, the number of apartments in Warsaw, which can be rented from the city, has been systematically decreasing each year. The most important reason for such state of affairs was resale of apartments to their tenants, as well as taking over apartments by the heirs of the former owners and evicting people from apartments, which are no longer suitable for use.

In 2013, the expenses for the investment tasks in the program "The municipal residential resources and other tasks associated with provision of housing premises" amounted to PLN 68.8 million.

In 2008, the capital city had 96,874 municipal apartments, and in 2012 – 85,643 (decrease by more than 11 thousand apartments). According to the forecast*, at the end of 2017 Warsaw will have 81,592 municipal apartments (decrease by almost 2,800 since 2013). In the nearest 5-year period, it is thus planned to substantially slow down the pace of decrease in the number of municipal apartments, as compared to the previous corresponding period.

96874 85643

-11231

83582 81592

-1990 -20000

0

20000

40000

60000

80000

100000

120000

The number of municipal apartments in Warsaw in the period of 2008-2017

2008 2012 2013 2017*

Difference 2012-2008

Difference 2017-2013

35

Public buildings

Source: own source of the Capital City of Warsaw

1548 1799 2080 2278 2430 2712 2840 3146 3666

4299 4896

5625

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

0

1000

2000

3000

4000

5000

6000

Number of social housing premises in Warsaw in the years 2002-2013

111982 110703 107886 104646 101605 99299 96874 94287 91388 89169 85643 83582

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

0

20000

40000

60000

80000

100000

120000

Number of municipal housing premises in Warsaw in the years 2002-2013

On 31.12.2014, the number of households awaiting rental of an apartment from the City amounted to 3,952 in total, including 3,179 households waiting for rental of a social apartment. The period of waiting for the municipal apartment, depending on the type of qualifications to provide housing assistance (apartment for indefinite time, social apartment, changing the apartment, etc.), ranges from several months up to several years. The longest waiting time can be observed in districts with few residential resources.

Daily support institutions in Warsaw in 2013

institutions wards

care 78 2,845

specialized 13 321

streetwork 1 63

in combined forms 3 121

Care and educational facilities in Warsaw in 2013

institutions wards

intervention 2 56

family 5 27

social 13 599

specialist-therapeutic

1 38

Source: GUS, 2014 www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-pomoc-spo-eczna

Social assistance

36

The city budget financed the activities of institutions providing assistance, care and education of children and teenagers without parents' care, where, in 2013, more than 800 students stayed in total, as well as 16 municipal social aid units, where 2,600 of visitors stayed. The City also finances 84 % of maintenance of 5,311 spaces in nurseries.

The City also provides aid to persons being in a difficult financial situation, performs tasks related to paying benefits, as well as accepts and examines requests for benefits, such as: family, maintenance, social security and aid for the poorest families. In 2013, PLN 827 million was allocated on tasks related to social aid, including investment projects in the Social Aid Program, on which the capital city of Warsaw spent the amount of PLN 20.3 million.

The coefficient of the number of the inhabitants of houses and social aid institutions per 100,000 people amounted to 200. During the census of 2013, 1986 homeless people stayed in Warsaw (106.41 – the number of homeless people per 100,000 inhabitants).

Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-ochrona-zdrowia

Healthcare

37

In spite of the fact that the statutory obligation of financing and maintenance of health service rests with the NFZ (National Health Fund), Warsaw spent PLN 243 million on health protection (PLN 90 million more than in 2012).

Warsaw invests in infrastructure of municipal medical entities through their expansion, modernization and provision of additional equipment and medical apparatus. These actions result in increase in the scope and improvement in quality of the provided medical benefits, as well as increase in safety of patients. In 2013, Warsaw transferred PLN 41.3 million for implementation of investment projects, including PLN 36.6 million for construction and modernization of health care facilities and 4.7 million for purchase of medical equipment and apparatus.

Apart from the investments, the City financed 14 health programs and 3 tasks related to preventive healthcare and health promotion (PLN 19.2 million). The programs were dedicated, among others to pregnant women, students of Warsaw schools and people above 65 years of age. years of age. The number of recipients of the programs was at the level of 416,000 people.

In 2013, Warsaw was a member of:

The European Network of Healthy Cities of the World Health Organisation

The Working Group for Health of the EUROCITIES organization

The Association of Healthy Polish Cities

Source: GUS, 2014 Okręgowa Izba Lekarska w Warszawie, 2014 own source of the Capital City of Warsaw

Healthcare

38

Warsaw health care service in numbers:

Average life expectancy: 75.2 years – men and 81.7 years - women

Numer of in-patient hospital beds per 100 000 population: 722.2

Number of physicians per 100 000 population: 457.8

Under age one mortality per 1 000 live births: 2.8

Numer of midwifery personnel per 100 000 population: 90.2

Numer of nursing personnel per 100 000 population: 811.6

Numer of medical advices per one inhabitant: 10.1 and dental advices: 1.4

Number of population per one health clinic: 1,601 and one pharmacy: 2,855

Health

39

According to the survey conducted within the framework of the Warsaw Barometer in November 2013, the vast majority of the inhabitants of Warsaw negatively assesses the quality of functioning of public health service – 65 % of the surveyed gave it negative marks. According to the respondents, the problems of health service are an issue, which the City should deal with in the first place (14 % of all the answers).

Source: http://www.um.warszawa.pl/o-warszawie/warszawa-w-liczbach/2013

3%

20%

37%

28%

12%

What – in general – is your opinion about the quality of functioning of public health care in the city?

Bardzo dobrze

Raczej dobrze

Raczej źle

Bardzo źle

Trudno powiedzieć

Rather bad

Very bad

Very bad

Very good

Rather good

Health

40

The Capital City of Warsaw is responsible for part of the medical market in the capital (ca. 20 % of the base of the public hospital health care, ca. 15 % of the share in the market of hospital benefits financed by the NFZ, and ca. 50 % of open health care - item). In its structure, this Warsaw market is divided between seven autonomous forming entities. The Warsaw inhabitants may also use the benefits granted by non-public entities, some of which signed contracts with the NFZ. The National Health Fund, as a benefit payer, manages the funds available for their provision.

The owners of the medical entities:

The Capital City of Warsaw

The Self-government of the Mazowieckie Voivodeship

Warsaw Medical University

Medical Centre for Postgraduate Education

The Ministry of Health

Ministry of Internal Affairs

The Ministry of National Defense, as well as non-public entities.

Source: own source of the Capital City of Warsaw

40

Specjalistyczny Szpital im. Świętej Rodziny ul. Madalińskiego

Source: http://edukacja.um.warszawa.pl/edukacja-warszawska/informacje-o-realizacji-zadan/6546-informacja-o-stanie-realizacji-zadan

Education In 2013, the City received from the State budget on funding educational tasks PLN 1.35 billion

of subventions, which covers 51.7 % of PLN 2.61 billion of expenses for education. PLN 134 million was allocated on the investments themselves.

Contributions of parents cover 8 % of the costs of kindergarten maintenance, the remaining 92 % is funded by the City.

In the school year 2013/2014, 72,733 children benefitted from different forms of kindergarten education, 5.2 % more than the year before, thanks to opening of 7 new kindergartens. At the same time, the number of kindergarten children increased by 6.7 %, which requires maintenance of a high rate of construction of new kindergartens.

Warsaw students obtain the best results in Poland in the 6th grade tests and lower secondary school examinations.

41

1,72 mld zł

2,61 mld zł

0,00 mld zł

0,50 mld zł

1,00 mld zł

1,50 mld zł

2,00 mld zł

2,50 mld zł

3,00 mld zł

2005 2013

+888 mln zł

tj. 52%

Lower secondary school nr 47 ul. Grenady

Educational institutions in Warsaw in 2013

run by the Capital City of Warsaw non-public

type of institution number of institutions

including special institutions

number of institutions

kindergartens 334 9 462*

primary schools 212 37 99

lower secondary schools 152 39 80

general secondary schools 100 8 49

specialized secondary schools

9 1 -

post-secondary school 30 1 -

technical secondary 60 3 -

primary vocational 26 7 -

other institutions 110 41

*along with day care centers and pre-primary education establishments

Source: own source of the Capital City of Warsaw GUS, 2014

Education

42

Warsaw education in numbers:

1. In 2013, Warsaw had 225,000 students in public institutions and 58,000 students in non-public institutions.

2. The number of students of technical secondary schools slowly increases (2010/2011 – 15,700, 2013/2014 – 17,500), and the number of students of general secondary schools decreases (2010/2011 – 48,300, 2013/2014 – 45,600), which positively affects adaptation of the educational profile of graduates to the labour market requirements.

3. More than 21,000 teachers and 10,000 administration employees were employed in public institutions. Ca. 11 children can be attributed to 1 teacher.

4. In 2013, more than 13,000 students of Warsaw schools received scientific scholarships, social scholarships - more than 11,000 students, and schooling benefits - 1 634 students.

5. In 2013, 76 universities operated in Warsaw.

6. 134 students can be attributed to 1,000 inhabitants of the city. 246,270 people studied at Warsaw universities (along with remote branches) (decrease by 5.8 % since 2012), 59 % of whom were women. In the academic year 2011/2012, the number of foreign students studying in Warsaw amounted to 6,531 people.

Source: own source of the Capital City of Warsaw Bank Danych Lokalnych, 2014 Central Statistical Office in Poland, 2014

Education

43

Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-sport www.stadionnarodowy.org.pl/aktualnosci/2662,wynik-finansowy-lepszy-od-zakladanego

Sport and recreation

44

In 2013, Warsaw spent PLN 105 million on sport-recreational and tourist activities, PLN 7.4 million of which was allocated on investment tasks in the program Recreational – sport activities.

132 mass sports events took place in Warsaw, in which 1,362,146 participants took part. The city co-organized and organized numerous events. They include, e.g.: the 4th Memorial Event of Kamila Skolimowska in Athletics, the 35th Warsaw Marathon, the European Championship in quick chess and speed chess, as well as the World Cup Grand Prix "For the sword of the Wołodyjowski".

The National Stadium in Warsaw became the arena of numerous sports and cultural events – in 2013, it was visited by more than 1 million 300 thousand people. Therefore, this Warsaw facility was one of the most popular places in Poland.

For many years, the City has been also organizing training-recreational programs for the youngest audience Od zabawy do sportu (From play to sport), as well as Winter in the City and Summer in the City. In 2013, they were attended by more than 33,000 students. The City also implemented programs addressed to seniors: Senior starszy sprawniejszy (The older the senior, the more fit he is), Jogging paths and classes in nordic walking.

Shore of Vistula River Krasińskich Garden Warsaw Marathon, Stadion Narodowy

Sport and recreation

45

The Warsaw inhabitants appreciate healthy lifestyle and physical activity more and more each year, which may be proven by the constantly growing popularity of mass runs. The leading Warsaw long-distance runs (the Half-marathon and the Warsaw Marathon) are one of the most rapidly developing events in Europe (more than 50 % growth in attendance within two years) Ca. 130 running events takes place each year in the city.

Biegnij Warszawo (Run, Warsaw!) was the most attended run in the country in 2013 (11,856 persons on the finish line) The four largest races in the capital, within only 2 years, recorded, on average, a 40 % growth in attendance.

In 2013, in Warsaw, for the first time in history of the whole country, during the 8th Warsaw Half-marathon, the competition was finished by more than 10 thousand runners. Every year, nearly 50 % participants of the half-marathon are the inhabitants of the capital.

Source: data from the events organizers

Number of participants of most popular Warsaw mass runs 2011-2013

Culture

46

In 2013, the City allocated PLN 375 million on tasks related to culture, 42.4 million of which was allocated on investment tasks.

Municipal theatres organized 4,267 plays, the audience of which amounted to 967,951 people, and the Orchestra Sinfonia Varsovia performed 123 concerts (including 91 abroad).

The Copernicus Science Centre run by the City of Warsaw was highly popular – 1,242,549 people took part in 255 events organized therein. The Warsaw museums were visited by 7,933,800 persons, including 5,214,400 admissions free of charge.

Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-kultura own source of the Capital City of Warsaw Central Statistical Office in Poland, 2014

Warsaw finances the activities of:

18 theatres

5 museums

1 orchestra

18 libraries

28 cultural centers

4 other institutions – Stołeczna Estrada, Dom Spotkań z Historią (House for Meetings with History), Centrum Myśli Jana Pawła II (Center for Thought of John Paul II), Copernicus Science Centre

Frederic Chopin Monument, fot. Barbara Tekieli, archiwum www.warsawtour.pl

.

.

Source: Central Statistical Office in Poland, 2014

Culture

47

In 2013, Warsaw had:

61 museums

21 cinemas

35 theatres

76 universities

195 libraries with branches

45 art galleries and salons

more than 10,000 historic buildings and facilities

(registered in the commune register of monuments)

The

Pal

ace

of

Cu

ltu

re a

nd

Sci

ence

M

use

um

of

the

His

tory

of

Po

lish

Jew

s

Source: www.um.warszawa.pl/budzetwpigulce/2013-realizacja-bud-etu-kultura Central Statistical Office in Poland, 2014

Culture

In 2013, during the jubilee 10th Night of Museums, more than 210,000 inhabitants of the city and tourists had the opportunity to visit exhibitions free of charge and take part in specially prepared events. 210 in institutions were involved in the event, including, for the first time, the Museum of the History of Polish Jews and the National Stadium.

The main events in the urban cultural calendar include, among others: the Warsaw Theatrical Meetings, the Warsaw Film Festival, the International Festival of Contemporary Music "Warsaw Autumn", the Warsaw Jazz Festival in the Old Town, Chopin and his Europe, the Frederick Chopin International Piano Contest (takes place every 5 years), as well as the Sunday concerts under the Chopin's monument.

In 2013, the City also co-organized many other cultural events, such as: The Singer's Warsaw Jewish Culture Festival, the Jewish Motifs International Film Festival, Sputnik over Poland, the Contemporary Dance Festival Body/Mind, the International Festival of Theatre Schools, the Street Art International Art Festival, as well as the Ludwig Van Beethoven Easter Festival.

48 Fo

t: R

. Mo

tyl,

ww

w.u

m.w

arsz

awa.

pl

The impact of the city on the environment

Warsaw was ranked on 16th place from among 30 of the examined cities in the ranking European Green

City Index - a study intended to present the picture of the largest European cities in terms of their current

ecological situation (CO2 emission, power trade, construction, transport, water management, air quality,

removal of waste and use of land, as well as care for the environment), as well as their obligations to

reduce environmental impact by way of current initiatives and formulated objectives.

The most important issues related to the environment faced by the Capital City of Warsaw include:

emissions (among others, from private transport),

the need for strengthening and promotion of public transport,

noise,

nature protection and environment management, according to the principles of sustainable

development (among others, tasks related to maintenance, protection and development of greenery

areas and water management).

Several nature reserves and two botanical gardens are scattered within the city. The adjacent reserve of

biosphere UNESCO – the Kampinos National Park – is the second, in terms of size, reserve of biosphere in

Poland.1

49 Source 1 http://www.kampinoski-pn.gov.pl/informacje-ogolne/rezerwat-biosfery

Selected actions of the city for the environment

The City conducts promotional and educational activities related to the issues of climate change as part

of the cooperation platform Partnership for Climate (Partnerstwo dla Klimatu). Until 2011, the project

operated under the auspices of the Ministry of Environment, and since 2012, the initiative has been

conducted by the City of Warsaw and it associates units of government and local government

administration bodies, embassies, non-governmental organizations, and institutions, for which climate

protection is a priority in order to execute common complex activities.

With support of the Capital City of Warsaw and participation of the partners of the Platform, cyclical

campaigns, among others, are organized, such as:

Earth Hour

Piknik z Klimatem (Picnic with Climate),

World Water Day,

World Earth Day,

European Sustainable Development Week/ Day without a Car,

Trees Day,

Earth Day,

The competition Controlled Power

50 Source: http://infrastruktura.um.warszawa.pl/platforma-partnerstwo-dla-klimatuprojekt-partnerstwo-dla-klimatu

Selected actions of the city for the environment

As a result of cooperation of the Public Property Board of the Capital City of Warsaw with the

Metropolitan Birds Protection Association the project The Warsaw Vistula was created (with the financial

support of the European Commission subsidies under the financial instrument LIFE+, as well as the

National Fund for Environmental Protection and Water Management subsidies) It is focused on raising

awareness of the inhabitants with regard to fauna and flora within Warsaw, since the Vistula and its

ecosystem constitute a natural living environment, among others, for beavers and many bird species.

Since 2009, the City also conducts the campaign The Capital of Cleanliness – a project related to ecological education, promoting selective collection of waste, the need for cleaning after dogs and raising personal responsibility of citizens for matters of environment protection.

The Capital City of Warsaw also implements the program of revitalisation of the Warsaw Vistula river Pedałuj i płyń (Pedal and Swim), the goal of which is to make available to the inhabitants of the region and tourists an attractive public space at the Vistula river, based on the services of alternative transport: water and bicycle transport. The project covers, among others, construction and development of boulevards, the Multimedia Fountain Park, the Vistula Bicycle Trail, municipal beaches, as well as revitalization of the Czerniakowski Port.

51

Expenses on environmental protection

The expenses of the Capital City of Warsaw on implementation of tasks related to environment protection and water management amounted to almost PLN 24 million. This amount is lower by 47 % as compared to 2012.

The table below presents the leading investment projects related to environment protection completed in 2012 and 2013:

52

2012 2013

Reclamation of the Zgorzała Lake, along with adjustment

of the melioration and sewage equipment for capturing

rainfall waters PLN 4,483,000

Management of greenery along the Bródnowski Channel,

along with construction of a retention-recreational

reservoir PLN 4,601,000

Reconstruction of the existing flood dykes of the left-

bank section of the Vistula river PLN 4,810,000

Management of greenery along the Zaciszański Channel

PLN 2,830,000

Modernization of the Czerniakowski Port

PLN 10,285,000

Modernization of the Czerniakowski Port PLN 4,867,000

Source: own source of the Capital City of Warsaw

Financial penalties

50

100

150

200

250

300

350

400

450

500

2012 2013

Value of fines for breaching the rules of using the environment, received by the city budget

Thousand PLN

53

400 400

Source: own source of the Capital City of Warsaw

Environment of Warsaw: energy and emissions

In 2009, Warsaw joined The Covenant of Mayors - an initiative gathering under the patronage of the

European Commission local governments conducting actions for limiting greenhouse gas emissions by

20 % until 2020. Joining the Covenant resulted in adoption by the Council of the Capital City of Warsaw

of the Sustainable Energy Action Plan for Warsaw in the perspective of 2020. This plan became

a guideline for the city with regard to implementation of the broadly understood environmental and

power efficiency activities, as well as renewable energy sources.

In strict connection with the aforementioned Action Plan, The Strategy of sustainable development of the

transport system of Warsaw is also created, for implementation until 2015 and for the subsequent years.

The direction of limiting emission of pollutants adopted by the city, including carbon dioxide, is intended

to result in improvement in the quality of air, while the greater care for effective and rational use

of energy will contribute to reduction in household bills. On the other hand, assigning a priority role

to public transport will be an impulse to introduce changes, which, as a consequence, will allow

the inhabitants of Warsaw to travel by public transport in a more comfortable way.

54

Energy consumption monitoring

The auxiliary objectives in pursuing the main goal, which is reduction in CO2 emission by 20 % by the year 2020, include reduction in energy consumption by 20 % as compared to the base year 2007, as well as increase in the share of renewable energy sources in the Warsaw energy mix.

The annual consumption of network energy in Warsaw in the recent years, in GWh, is presented below:

Electricity consumption per 1 inhabitant in kWh:

55

0 2000 4000 6000 8000 10000

Heat

Gas

Electricenergy

9556

3555

7473

9820

5024

7404

9806

5000

7439

2013

2012

2011

Source: 1 own source of the Capital City of Warsaw 2 Bank Danych Lokalnych 2014

0 500 1000

1014,1

993,3 2013

2012

Energy efficiency Since 2009, the City has been introducing energy management in local administration facilities –

a remote energy monitoring and control system in educational institutions, which optimizes the operation conditions and the energy supply costs of the facility – already in the first stage, savings at the level of 21-32 % were obtained, as compared to similar periods before the introduction of the project.

Assumptions and proposals of requirements with regard to power effectiveness and the environmental criteria for public tender procedures in the structures of the capital city of Warsaw present "The implementation guidelines for a public utility building in the capital city of Warsaw, designed to ensure an economically optimal level of requirements concerning energy performance of the building". The study contains the environmental requirements with regard to power effectiveness, which include, among others: requirements for components of the building, power effectiveness of the installations and technological devices in the building, requirements concerning the parameters of energy demand of the buildings, the criteria and requirements for costs in the cycle of use of the facility for buildings having the following functions: educational (school, kindergarten, nursery, culture center), administrative (office building), recreational (sports arena, swimming pool), health care facilities (hospital, health center), and residential (municipal residential building).

Warsaw, while working on improving the energy efficiency in construction, completed a project co-financed from the funds of the EU, under the name Cities on Power – promoting the use of renewable energy in municipal areas. As a result of using solar collectors, photovoltaic panels and heat pumps, the inhabitants can increase their power independence and improve their quality of life.

The project resulted in, among others, adoption by the city authorities of The Action Plan for renewable energy sources for Warsaw, the provisions of which were included in The Low Emission Economy Plan.

56

Energy security Warsaw is characterized by the most positive in the country level of indicators of pauses in electric power

supply1 for recipients and 20 % of power reserves in heat sources2. The heat-and-power system of the city has reserves both on the side of generation, as well as transmission (more than 40 % of pre-insulated networks), which affects the improvement in power effectiveness and the state of air cleanliness in the city3.

57

Sources: 1 XI Forum Operatorów Systemów i Odbiorców Energii i Paliw, Warszawa , grudzień 2014 r: Zaopatrzenie Warszawy w energię elektryczną vs potencjalny stan wystąpienia deficytu mocy i energii elektrycznej 2 X Forum Operatorów Systemów i Odbiorców Energii i Paliw, Leszek Drogosz, Biuro Infrastruktury Urzędu m. st. Warszawy, październik 2013 3 Analiza procesu wdrażania Polityki energetycznej m.st. Warszawy do 2020 – Zrównoważona Karta Wyników, wykonanie za rok 2012

In 2011-2013 in Warsaw average length of electrical interruptions (SAIDI indicator) amounted to about 60 minutes per one customer.

MAXIMUM POWER CONSUMPTION

2012 (MW)

2013 (MW)

network heat 3,758 3,802

network gas 1,448 1,456

electric energy - in the winter

1,464 1,387

electric energy – in the summer

1,250 1,204

SAIDI indicator in Poland

min

/cust

om

er/

year

Renewable energy sources Dispersed renewable energy sources (RES) constitute a minute fraction in fulfillment of the heat needs of

the city, in spite of the fact that the provisions of local spatial development plans accept the use of renewable sources of energy. The City conducts promotional campaigns and activities raising social awareness, intended to contribute to greater manufacturing capacity of the RES in the city in the subsequent years.

The map of insolation of the buildings in Warsaw, as well as the energy calculator, which were created under the project Cities on Power, are available at: www.kalkulatorenergetyczny.um.warszawa.pl. Thanks to the calculator, the inhabitants of Warsaw can assess on their own, whether it is worth investing in a solar energy system or a heat pump in their house.

Electric energy:

In 2013, 12 renewable sources, with the capacity of 46 MW, worked in Warsaw. 176.5 GWh of electric energy was generated from the renewable energy sources.

Heat (monitoring does not include installations of individual consumers):

In 2013, manufacturing capacities in the RES, mainly due to combustion of biomass in combined heat and power plants, amounted to only 99.4 MW, and a significant change in the next year was not expected.

Production from the RES, mainly with the use of biomass, in combined heat and power plants, amounted to only 890 000 GJ and decreased as a result of expiry of regulations on granting green certificates.

In the municipal public utility facilities, 732 renewable energy sources are installed, generating heat and energy.

Currently, the RES do not have a decisive importance for power security of the Mazowieckie Voivodeship, and hence for Warsaw. However, development of energy prosumption and incorporation at the stage of energy planning at the local level will bring numerous benefits in the future.

58 Source:

Analiza procesu wdrażania „Polityki energetycznej m.st. Warszawy do 2020 r.” Zrównoważona Karta Wyników, wykonanie za rok 2013

Power in the awareness of Warsaw inhabitants

In the survey conducted by the Social Communication Center of the Capital City of Warsaw in 2013, as part of the implementation of Sustainable Energy Action Plan for Warsaw in the perspective until 2020, the environmentally-friendly behaviour in Warsaw households was examined. The declarations of the inhabitants of Warsaw, who monitor the power consumption in their apartments/houses, suggest that in most households (61 %), over the past 12 months from the date of the survey, the power consumption remained at the same level. The growth in consumption was recorded in 11 %, and a decrease – in 23 %.

Warsaw inhabitants are motivated the most to save power in their apartments/houses by the desire to reduce the electric power bills (94 % of the respondents). Care for the environment and climate, and thus - reduction in emission of carbon dioxide and care for cleaner air, constitutes a factor mentioned by 29 % of households. Only 6 % of the respondents points out the need for reduced use of traditional energy resources, such as coal, gas and oil.

Only 2 % of households indicated RES as the way of saving electricity, which can be applied in houses.

59 Source: Zachowania proekologiczne w warszawskich gospodarstwach domowych, Wydział Badań i Analiz Centrum Komunikacji Społecznej UM Warszawy, grudzień 2013 r.

The most often used methods of saving electricity, heat and gas by the inhabitants of Warsaw, as well as the level of their dissemination indicate their quite high ecological awareness:

60 Source: Zachowania proekologiczne w warszawskich gospodarstwach domowych, Wydział Badań i Analiz Centrum Komunikacji Społecznej UM Warszawy, grudzień 2013 r.

Energy in the awareness of Warsaw inhabitants

Carbon dioxide emissions The greatest share in shaping the current climate changes is attributed to growth in greenhouse gas emissions of anthropogenic origin, particularly emission of carbon dioxide. Implementation of the proposed plan should, at the end of 2020, cause the level of CO2 emission from Warsaw to amount to 80 % of the level of emission in 2007, constituting the reference year. This means reduction in emission from almost 13 million tons of CO2 to approx. 10 million tons per year. This is a significant challenge for the city, taking into account an increasing tendency in the recent years.

61 Source: Projekt Planu gospodarki niskoemisyjnej dla m.st. Warszawy oraz Plan działań na rzecz zrównoważonego zużycia energii dla Warszawy w perspektywie do 2020 roku

mln

TOTAL LEVEL OF CO2 EMISSION (in tonnes)

12952984

12249030

12602081 12706695

10362387

10000000

11000000

12000000

13000000

14000000

2011 2007 2012 2013 2020

Emission of greenhouse gases with breakdown into sectors

62 Source: Plan działań na rzecz zrównoważonego zużycia energii dla Warszawy w perspektywie do 2020 r.

Heat and energy production

78%

Transport 15%

Waste management and sewage treatment

process 7%

The main source of emission of greenhouse gases in Warsaw, for many years invariably, has been the power sector, which represents 78 % share in the total emission (without absorption). In order to reduce the emission, the City recommends, among others: substituting coal with more environmental-friendly fuels, as well as modernization of power devices and combustion techniques.

Passenger cars have the greatest share in emission from transport – more than 70 %. Within Warsaw, 40 % of all travels take place in individual transport – thus, the strategy of the city includes modernization and development of public transport.

The municipal waste management sector has the smallest share in the total emission – this is the only area, in which gradual reduction in the emission level was recorded.

Emission of greenhouse gases (2007)

Other emissions to the air

63

Although comparing with 2012, the emissions of concentrations – apart from nitrogen dioxide – has decreased, the majority of measurement points show that the acceptable level of the average annual concentration has been exceeded (nitrogen dioxide, PM10, PM2.5)

Daily concentrations were also exceeded – it was recorded in all measurement points, particularly for particulate matter PM10 – 55 % of the inhabitants of Warsaw are exposed to dust concentrations exceeding the acceptable level

The air protection programmes for the Warsaw agglomeration zone* state the basic directions and scope of actions leading to restore the acceptable levels of pollution caused by particulate matter PM10 and PM2.5, as well as nitrogen dioxide. The deadline for completion of the programmes was determined for 31 December 2024.

Source: Bank Danych Lokalnych – Główny Urząd Statystyczny and Roczna ocena jakości powietrza w województwie mazowieckim. Raport za rok 2013 (WIOŚ w Warszawie) *Uchwała Nr 162/13 Sejmiku Województwa Mazowieckiego z dnia 28 października 2013 r. *Uchwała Nr 186/13 Sejmiku Województwa Mazowieckiego z dnia 25 listopada 2013 r.

25,8

37,5

28,6

7,5

53,6

25,7

33,3

38,3

6,9

43,6

0

10

20

30

40

50

60

Drobny pyłzawieszony -

(stężenie PM2.5)

Drobny pyłzawieszony -

(stężenie PM10)

Dwutlenek azotu Dwutlenek siarki Ozon

2012

2013

The graph shows average of the year (g/m3) in all measuremant points in Warsaw

Fine Particulate

Matter PM 2.5

Particulate

Matter PM 10

Nitrogen dioxide

Sulphur dioxide Ozone

Actions for restricting greenhouse gas emissions in the city:

- comprehensive thermal modernization of buildings

- modernization of street lighting and internal lighting

- investments in public and road transport

- replacement of RTV equipment, household appliances and ITC

- development of energy-saving construction

- improvement in efficiency of network heat and electric power distribution

- investments in renewable energy sources

- modernization of system cogeneration sources of generation of electric energy and heat

- development of prosumer power engineering

64 Source: Projekt Planu gospodarki niskoemisyjnej dla m.st. Warszawy, Strategia zrównoważonego rozwoju systemu transportowego Warszawy do 2015 roku, Plan działań na rzecz zrównoważonego zużycia energii dla Warszawy w perspektywie do 2020 roku and Plan działań na rzecz odnawialnych źródeł energii dla Warszawy

Environmental impact in Warsaw – noise

35% of Warsaw inhabitants mention overly intense noise as one of the most significant problems at the place of their residence. Both in terms of population exposed to above-average noise, as well as the size of the area of the city, in which acceptable noise levels are exceeded, Warsaw belongs to one of the most noise-polluted cities in the country.

The environmental protection program for the capital city of Warsaw for the period of 2009–2012, including the perspective until 2016, mentions limitation of noise nuisance as one of the key priorities.

The European Union requires all cities with more than 250 thousand inhabitants to create detailed acoustic maps every five years - the latest map of Warsaw comes from 2012.

The acoustic map of Warsaw became the substantive basis for the creation of The Program of Environmental Protection against Noise for the Capital City of Warsaw (2013), the main aim of which is indication of activities supposed to limit noise emissions to the environment, and hence improve comfort of social life. As a consequence, execution of the indicated actions should reduce noise to acceptable values in the areas, on which the noise exceeded the binding standards.

Types of noise: road, tram, railway, aviation, and industrial.

65

Source: http://mapaakustyczna.um.warszawa.pl

The acoustic map of Warsaw

66 Source: http://mapaakustyczna.um.warszawa.pl *More indicators: The Regulation of the Minister of Environment of 14 June 2007 on acceptable noise levels in the environment (Dz. U. of 2014, item 112)

The main source of noise, shaping the acoustic climate in the capital city of Warsaw, is road traffic, both in terms of impact and size of exposure. The acceptable level of decibels for areas in the downtown zone in cities with a population greater than 100,000 inhabitants is 70, for areas of multi-family housing - 68, and for the areas of single-family buildings and hospital areas in cities - 64.*

The road noise emission map

Long-term average noise level in dB

Road noise

24-hour ratio (LDWN)

The zone characterized by bad acoustic conditions with a risk of long-term road noise covers 700 housing premises, inhabited by ca. 1,700 inhabitants. The zone characterized by very poor

conditions contains no housing premises.

Night ratio (LN)

The zone characterized by bad acoustic conditions endangered with road noise in the night time includes more than 700 housing premises, inhabited by almost 1,600 inhabitants. The zone characterized by very poor conditions contains no housing premises.

67 Source: Program ochrony środowiska przed hałasem m. st. Warszawy and http://mapaakustyczna.um.warszawa.pl/

The state of acoustic conditions of the environment was classified as follows: – standard: no exceeded values of acceptable noise levels – poor: exceeding of acceptable noise levels < 10 dB – bad: exceeding of acceptable noise levels 10 - 20 dB – very bad: exceeding of acceptable noise levels > 20 dB The most common are smaller cases of exceeding acceptable values, within ranges of 0 - 5 dB and 5 - 10 dB, which form acoustic conditions defined as poor. In the case of daily ratio, they cover ca. 116,600 people, and in the case of night ratio it is accordingly ca. 101,400 people. Therefore, ca. 98.5 % of the whole population at risk of over-standard noise is exposed to poor acoustic conditions, which constitutes less than 7 % of the Warsaw population.

Area of limited use (OOU)

If, outside the area of a plant or other facility, where some forms of operations are conducted resulting in environmental impact, in spite of using available technical, technological and organizational solutions, environmental quality standards cannot be met, it is possible to establish the so-called limited use area (OOU).

Within Warsaw, one limited use area was established for the Frederick Chopin Airport. For the Warsaw-Babice Airport, establishing an OOU is not necessary, due to minor exceeding of acceptable standards in the neighboring residential areas. On the other hand, for full identification of the scale of exposure, consultations are recommended regarding location of measurement points for continuous noise monitoring.

The area of the OOU has 105.85 km2 and two separated zones, where limitations and bans were introduced concerning the location of the new and change of the function of the existing residential buildings (zone Z1), as well as buildings subject to special acoustic protection, such as: hospitals, care centers, schools, kindergartens, nurseries, etc. (zone Z2).

On the basis of data from the population records, it is estimated that the area of the OOU is inhabited by 317 000 people: the zone Z1 is inhabited by 970 people, and the zone Z2 - approximately 9 000 people.

The border of the limited use area is determined by an isophone with the value of 45 dB for nighttime, and 55 dB for daytime.

68

Source: Program ochrony środowiska przed hałasem m.st. Warszawy

Aviation noise

24-hour ratio (LDWN)

The zone of bad acoustic conditions with a risk of long-term aviation noise covers 25 housing premises, inhabited by 79 inhabitants (0.02%). The zone characterized by very poor conditions for the 24-hour indicators contains no housing premises.

Night ratio (LN)

In the night time, the acceptable noise levels are not exceeded.

Noise of aviation origin – next to the rail and industrial noise – is the secondary source of noise in the city. It generates exceedance to a small degree, and the scope of its effect is limited to the direct vicinity of airports. In the case of the Limited Use Area for the Frederick Chopin Airport exceedance of the acceptable standards for aviation noise, exceeding the established range, does not occur. Measurements of the state of acoustic conditions within the city (including the Chopin Airport and the Warsaw-Babice Airport) are as follows:

The activities of the Chopin Airport in the field of sustainable development are outlined in the publication Responsible Airport

Monitoring of continuous aviation noise measurements at the Chopin Airport

Source: Program ochrony środowiska przed hałasem m.st. Warszawy oraz http://mapaakustyczna.um.warszawa.pl/pl/mapa/podsumowanie.html

69

Monitoring of continuous aviation noise measurements at the Warsaw-Babice Airport

Actions of the city to limit noise pollution

Introduction, to the local spatial development plans, of appropriate entries concerning land development formation in such a way so as to reduce excessive impact of the noise

Proper traffic organization; determination of the central zone of the city as the area of special acoustic protection, with restrictions of the possibility of free entry of vehicles to this area

Construction of bypasses, where heavy traffic is directed

Modernization of trackways and replacement of the rolling stock in public transport (both rail and bus transport)

Development of public transport connections, using entry permits for vehicles with reduced noise as compared to the legal requirements; in the case of buses and heavier delivery trucks, it is suggested to determine the criterion of noise reduction by 2 – 5 dB as compared to the valid regulations

Ensuring greater share of alternative (environmentally-friendly) means of transport (among others, construction of bicycle paths, the Veturilo system)

Increase in attractiveness of railway transport, among others, by means of extending the reach of the common ticket tariff and development of car transfer parks (the system Park&Ride and B+R) in the vicinity of railway stops

With regard to aviation noise, preventive monitoring is suggested – the airport's management should be obliged to submit annual reports from monitoring tests conducted in the surroundings of the airport, with special attention to updating of range verification of aviation noise

70 Source: Program ochrony środowiska dla m.st. Warszawy na lata 2009-2012 z uwzględnieniem perspektywy do 2016 r., Program ochrony środowiska przez hałasem dla m.st. Warszawy

Environment of Warsaw: water

The strategic objective of Warsaw until 2016 in the sphere of protection of waters:

balanced use of surface and underground waters to satisfy the needs of people, economy, protection of water and environment related to these resources

A few facts:

98 % of water used in Warsaw by the industry and municipal economy comes from surface intakes,

About 2/3 of the water is collected from under the bottom of the Vistula river, and 1/3 from the Zegrzyński Reservoir

the process of infiltration of the collected water takes 30h, and then the process of its treatment with the use of the most advanced technology - among others, ozonization and filtration on granulated active carbon - takes ca. 24h; it guarantees that the Service Recipients are supplied with high-quality water

In 2013, the average inhabitant of Warsaw consumed 133 liters of water per day.

71 Source: Program ochrony środowiska dla m.st. Warszawy na lata 2009-2012 z uwzględnieniem perspektywy do 2016 r., Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji S.A. w Warszawie and own source of the Capital City of Warsaw

Source of water

2011 2012 2013

Daily (m3) 346 thous. 340 thous. 331 thous.

Yearly (m3) 126 mln 124 mln 121 mln

72

View at Gruba Kaśka, fot. Kacper Kowalski /aeromedia.pl dla MPWiK

Over the years 2011-2013, a declining trend in production has been observed, which may indicate more effective water consumption. The forecast for 2014-2015 assumes reduction in production of water to the level of 120,600,000 m3, and then a gradual increase to the level of 123,841,000 m3 in 2016, which results from the assumed increase in the sale of water supply services.

Gruba Kaśka, located in the Vistula river, is the biggest filtration well in Europe. It is more than one 49 m high, has 44 metres of circumference and is connected to a water treatment station with a 311-meter tunnel under the Vistula river. It has operated for 50 years!

Source: Raport roczny 2012 & Raport roczny 2013 (Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji S.A. w Warszawie)

The Warsaw water reservoirs

The Warsaw water reservoirs are exposed to numerous threats that may cause their degradation and loss of the favorable environmental impact:

the hazards limiting the size of water resources – the hazards of the most basic nature, determining the physical existence of the reservoir and the stability of abiotic conditions; ensuring appropriate size of water resources enables maintaining and restoration of the natural hydrological and biological processes,

hazards for the quality of water – directly affecting the trophic type of the reservoir, the directions and the pace of its transformations; contamination of water of the reservoir limits the possibilities of many species of aquatic flora and fauna settling in the area, it also prevents its recreational and economic use,

hazards for the ecological functioning – they affect the possibility of settlement of fauna and flora and their living conditions; the reservoirs and their environment have crucial meaning for ensuring proper course of environmental processes and protection of biodiversity as natural enclave among the buildings and intensive farms.

73 Source: Program Ochrony Środowiska m.st. Warszawy na lata 2009-2012 z uwzględnieniem perspektywy do 2016 r.

Water quality

Over the years 2009-2012, a substantial increase in the number of people consuming tap water without boiling was recorded. In 2009, only every tenth inhabitant of Warsaw declared drinking tap water, in 2012 - already every fourth one.

In 2013, every fifth Warsaw inhabitant decided to drink tap water without prior boiling.

78% of those surveyed indicated that, within the last 12 months, the quality of tap water did not arouse objections. Every seventh inhabitant of Warsaw has a different opinion.

Comparing the above data with the previous measurements, it can be clearly seen that the general assessment of quality of the water supplied from the municipal water supply system has improved.

74 Source: Raport z badania ilościowego Ocena jakości wody dostarczanej z miejskiej sieci wodociągowej oraz ogólna ocena jakości usług świadczonych przez Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji

10%

25%

20%

% OF POPULATION DRINKING TAP WATER WITHOUR PRIOR BOILING

2011 2012 2013

In July 2013, new legal regulations came into force, regarding the municipal waste management.

As a result of the prolonged proceedings before the National Chamber of Appeal, the new system

of collection and management of municipal waste within the whole Capital City of Warsaw has been

introduced on 1 August 2014.

Polish internal regulations regarding handling waste, including municipal waste, recently underwent

significant changes. Warsaw, just as all Gminas in the country, has become responsible for organization of

collection of municipal waste from the inhabitants, as well as for correct management of waste, i.e. their

transfer to the places ensuring, in the first place, their recovery and recycling, later, their processing, and

only at the end - storage.

75

Environment of Warsaw: waste

Source: own source of the Capital City of Warsaw

Waste generated in Warsaw

In 2012, one inhabitant of Poland produced, on average, 314 kg of municipal waste, and in 2013 – 293 kg (in the EU Member States, this value amounts to 492 kg). As compared to the whole country, the average inhabitant of Warsaw produces about 5 % more waste per year.

76

Four regional installations for processing of mixed municipal waste are located within the Capital City of Warsaw, including one system for thermal waste conversion, as well as a composting plant for green waste and a ballast waste landfill.

Source: own source of the Capital City of Warsaw

270 280 290 300 310 320

2012

2013

314

293

320

307 Ilość odpadówkomunalnych namieszkańcaWarszawy [kg]

Ilość odpadówkomunalnych namieszkańcaPolski [kg]

Amount of

municipal waste

per inhabitant

of Poland 2012

Amount of

municipal waste

per inhabitant 2013

of Warsaw [kg]

531259,1

46060,2

10785,3 43586 6381,2

Zmieszane [ton]

Zebrane selektywnie [ton]

Ulegające biodegradacji [ton]

Budowlano-remontowe [ton]

Inne odpady komunalne [ton]

Mixed [tonnes]

Selectively collected [tonnes]

Biodegradable [tonnes]

Construction and repair [tonnes]

Other municipal waste [tonnes]

The quantity of the particular types of municipal waste collected within the Capital City of Warsaw in 2013.

Source: Bank Danych Lokalnych GUS

Waste generated in Warsaw The waste collected selectively in 2013 constituted ca. 18 % of all the collected municipal waste, whereas the

share of selectively collected waste in the subsequent year indicates a small growth in selective collection as compared to the previous year:

In 2013, nearly 84 % of the collected municipal mixed waste was managed in mechanical-biological treatment

installations (MBT), and this share increased in the subsequent year by 11 % as compared to the previous year:

77 Source: own source of the Capital City of Warsaw

18,4%

81,6%

2013 r.

odpady zebraneselektywnie

zmieszane odpadykomunalne

19,9%

80,1%

2014 r.

odpady zebraneselektywnie

zmieszane odpadykomunalne

Selectively

collected waste

83,6%

8,1% 8,2%

2013 r.

instalacje MBP

sortownie

spalarnia

94,1%

5,9% 2014 r.

instalacje MBP

spalarnia

Selectively

collected waste

Mixed municipal

waste

Mixed municipal

waste

MBT installations

MBT installations

Waste sorting plants

Incinerating plant

Incinerating plant

69%

32% selektywna zbiórka odpadówkomunalnych

nieselektywna zbiórka odpadówkomunalnych

Non-selective collection

of municipal waste

78

According to the information from the Municipal Waste Management Office, on the basis of the number of real estate owners (detached houses, multi-family houses, companies), who filled in the declarations, most inhabitants of Warsaw declared waste segregation:

Municipal waste management system

Source: Zachowania proekologiczne w warszawskich gospodarstwach domowych, Wydział Badań i Analiz Centrum Komunikacji Społecznej UM Warszawy, December 2013

According to the survey of environmentally friendly behaviors of the inhabitants of Warsaw, the most often segregated waste include plastic (90 %), paper (84 %) and glass (77 %). On the other hand, the waste the least frequently segregated by the Warsaw inhabitants include electric and electronic devices, as well as drugs and clothes (3%). The inhabitants of detached houses declare greater regularity in waste segregation than the inhabitants of apartment buildings.

Selective collection

of municipal waste

Waste management The reasons for the inhabitants' unwillingness to segregate waste created in households:

79 Source: Zachowania proekologiczne w warszawskich gospodarstwach domowych, Wydział Badań i Analiz Centrum Komunikacji Społecznej UM Warszawy, December 2013

79

Waste management The hazardous waste received from real estate owners by entities collecting waste, as well as collected

under actions conducted in 2013 (ca. 1,090 tons in total) included:1

The problem, which many Gminas are facing, including Warsaw, is formation of illegal waste dumps. In 2013, within the Capital City of Warsaw, 1,172 illegal waste dumps were removed – 33.7 % more than in 2012. During liquidation of illegal dumping sites, the following were collected2:

80

TYPES OF WASTE WEIGHT OF WASTE (Mg)

Used electric and electronic devices, other than fluorescent lamps and other waste containing mercury and devices containing chlorofluorocarbons, containing hazardous components

623.8

Fluorescent lamps and other waste containing mercury (mercury thermometers)

437.3

Devices containing chlorofluorocarbons 318.6

Packaging containing traces of hazardous substances or contaminated by such substances (e.g. plant pesticides of toxicity class I and II – very toxic and toxic)

1.8

Source: 1 own source of the Capital City of Warsaw 2 Municipal waste collected from illigal waste dumps, GUS

Municipal

waste

in tonnes

J

Cleanliness in the city

According to the survey Quality of life in cities 64 % of the inhabitants of Warsaw are satisfied with the cleanliness of the city. This result places Warsaw in the middle of the ranking of other European capitals, but it requires undertaking further activities leading to improvement in the condition of public space – also such activities, which are to lead to changes in the behavior of the population.

In the survey of the quality of life (2013), more than 1/4 of Warsaw inhabitants indicated overflowing waste bins/waste disposal facilities as a problem in the area, as well as the lack of order and cleanliness.

81

Source: Jakoś życia w miastach: Badanie w 79 miastach europejskich, European Commission, 2013

In 2013, the Warsaw City Hall conducted, among others, an educational-information campaign "Nie rozbijaj się nad Wisłą" (Do not litter by the Vistula). The purpose of this campaign was to convince the locals and tourists spending their time by the river to clean after themselves and to not litter on the boulevards and beaches. Since the end of 2013, the Warsaw inhabitants can also submit complaints concerning the waste collection system and problems with maintaining cleanliness, among others, via the helpline of the Municipal Contact Centre, under telephone number 19115.

SATISFIED

in total

Luxembourg 92 %

Ljubljana 87 %

Vienna 81 %

Helsinki 77 %

Stockholm 75 %

Zagreb 73 %

Riga 71 %

Nicosia 67 %

London 67 %

Amsterdam 64 %

Warsaw 64 %

Copenhagen 61 %

Vilnius 61 %

Tallinn 60 %

Valletta 53 %

Dublin 49 %

Brussels 46 %

Prague 43 %

Paris 43 %

Madrid 43 %

Berlin 42 %

Environment of Warsaw: sewage

82

The sewage generated in the capital city of Warsaw is treated in the Sewage Treatment Plant "Czajka", opened in 1991, thoroughly modernized and expanded in the period of 2008-2012, as well as the sewage treatment plant "Południe", opened in 2006.

The sewage treatment plant "Południe" is a mechanical-biological treatment plant, which is able to treat up to 80,000 cubic meters of sewage per day. The treatment plant receives sewage from Ursynów, Wilanów and the southern part of Mokotów, which constitute about 15 % of sewage generated in the Capital City of Warsaw.

Source: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A., Warsaw 2014

The sewage generated in the capital city of Warsaw is treated in the Sewage Treatment Plant "Czajka", opened in 1991, thoroughly modernized and expanded in the period of 2008-2012, as well as the sewage

treatment plant "Południe", opened in 2006.

Ź

Sewage Treatment Plant "Czajka"

Sewage Treatment Plant „Południe"

The Sewage Treatment Plant "Czajka" Thanks to expansion and modernization of "Czajka" finished in 2012, Warsaw joined the group of capitals of the

European Union, which treat all public sewage received by the sewerage network. Modernization of sewage treatment plant consisted in the application of highly effective technology for removal of biogenic compounds (nitrogen and phosphorus). The implementation of the investment project enabled significant reduction in the quantity of contamination discharged to the Vistula river.

Modernization of the Sewage Treatment Plant "Czajka" was the largest investment in environmental protection in Europe and the greatest infrastructure investment co-financed from the EU funds in Poland. Its value - including modernization of the plant and the accompanying investment projects - amounted to approx. PLN 2.8 billion. 62.5 % of the eligible costs of the investment were financed with the funds of the Cohesion Fund, and 37.5 % - by Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji.

83

11411

28182

13174

4265

429 692

4688

1768 1310 81

0

5000

10000

15000

20000

25000

30000

BZT5 CHZT zawiesina ogólna azot ogólny fosfor ogólny

Annual dirt loads discharged to Vistula

Ładunek roczny przed modernizacją [Mg/rok] ładunek roczny 2013 po modernizacji [Mg/rok]

COD General suspension

BOD5 (Biochemical oxygen demand) A

parameter used for indirect determination of

the content of organic compounds,

corresponding to consumption of oxygen for

oxidation, in aerobic conditions, of organic

compounds contained in sewage (or in water)

with participation of microorganisms. BOD5

refers to a five-day analysis period, since at

that time these processes are the most

intensive.

COD (Chemical oxygen demand) A parameter

used, similarly to the BOD5, for evaluation of

the state of water or sewage, interpreted as

the amount of oxygen needed for oxidation of

the contained organic and inorganic

compounds. Oxidation takes place by means of

strong oxidizing compounds.

BOD is a part of COD, and their proportion is a

significant guideline with regard to

biodegradability of sewage.

Source: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A., Warsaw 2014

BOD5 Total nitrogen Total phosphorus

Annual load before modernization [Mg/year] Annual load 2013 after modernization [Mg/year]

"Czajka" is a mechanical-biological treatment plant, which is able to treat 435,300 cubic meters of sewage per day.

The first stage of the process is mechanical cleaning, consisting in removal of solid dirt, namely screenings, sand and fats on grates and sand traps, as well as in preliminary settling tanks.

The next stage is biological cleaning carried out in bioreactors, where, with the involvement of microorganisms of the active sediment, removal of organic compounds and biogenic substances is conducted. The biologically treated sewage is separated from the active sediment in secondary settling tanks, and then directed to the Vistula river.

The sediments generated as a result of sewage treatment undergo fermentation, which results in creation of biogas, which may be combusted and in this way transformed into thermal energy, which 100 % covers the demand for heat of the whole sewage treatment plant, as well as providing 40 % of the demand for electric energy. The fermented sediments undergo combustion in the Thermal Sewage Sediment Disposal Station.

In 2013, as a result of combustion of biogas, the production of electric and heat power was at the level indicated below:

• production of electric power in cogeneration generators: 28 113 MWh

• production of heat in cogeneration generators: 122 894 GJ

• production of heat in the boiler room: 86 430 GJ

84

The Sewage Treatment Plant "Czajka"

View at modern sewage treatment plant "Czajka" fot. Kacper Kowalski/ aeromedia.pl dla MPWiK

Source: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A., Warsaw 2014

Treatment effectiveness in the sewage treatment plants of the capital city of Warsaw

contamination

ratio

acceptable

values

quality of the

treated sewage

"Czajka"

degree of

reduction in

pollutants

"Czajka"

quality of the

treated sewage

"Południe"

degree of

reduction in

pollutants

"Południe"

[g/m3] [g/m3] % [g/m3] %

BOD5 15 4,6 98,2 2,8 99,2

COD 125 30,5 94,2 23,6 95,9

Total suspended

matter 35 11,6 96,2 7,9 97,2

Total nitrogen 10 8,50 84,0 7,47 88,1

Total phosphorus 1 0,52 91,6 0,55 93,3

Effectiveness of sewage treatment Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji in the capital city of Warsaw, treating

sewage from the area of Warsaw, fulfill all legal requirements governing the quality of sewage drained to the receiver, namely the Vistula river. The sewage treatment processes are characterized by high efficiency of contamination removal and low inconvenience for the environment – both the sewage treatment plant "Czajka", as well as the sewage treatment plant "Południe" possess highly efficient deodorization systems, effectively limiting emission of putrid compounds.

85 Source: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A., Warsaw 2014

Greenery areas In Warsaw – the largest city in the country – greenery areas constitute ca. 30 % of the city. A similar area

is covered by residential buildings, while the intended uses of other areas include: services, technical functions, production and service, as well as arable lands1.

One of the priorities of the City is protection and maintenance of the key features of its landscape. Parks are homes to palaces and facilities intended for performing arts, which are directly connected with the heritage of the City and its cultural life. Free outdoor concerts constitute one of the main attractions for tourists and the inhabitants during summer months.

Since 2005, Warsaw has been operating under the Local Programme for Revitalisation of degraded areas

of the city, including, among others, regeneration of greenery areas2.

86 Sources: 1 http://www.um.warszawa.pl/dla-firm-i-inwestorow/artykuly-dla-firm-i-inwestorow/dlaczego-warszawa 2 http://rewitalizacja.um.warszawa.pl

Saski Garden fot. Tomasz Nowak archiwum www.warsawtour.pl

Moczydło Park, fot. Anna Witkowska archiwum www.warsawtour.pl

Garden on the roof of Warsaw University Library, fot. Karolina Naperty archiwum www.warsawtour.pl

Green areas

30 % of Warsaw consists in greenery areas. These include: • forests – 15.5 % of the city (8031 hectares), • 82 parks (with the total area of 904.8 hectares) in various styles (from Baroque through English style

to modernism), the area of which houses palaces, museums and facilities for performing arts and organizing concerts,

• 209 squares and lawns cover the area of 215.7 hectares in total, • the canal of the Vistula river and its beaches, as well as cemeteries, private lawns, gardens and

orchards, which provide balance of green areas within the city.

An even distribution of parks and boulevards, as well as the Vistula flowing through the center of the City, provide fresh air flow from the Kampinos National Park, the Chojnowski Landscape Park, as well as the Kabaty Forest towards the city centre.

87 Source: Biuro Ochrony Środowiska m.st. Warszawy, Wydział Strategii i Informacji o Środowisku http://www.urban-landscape.net

Greenery in the opinion of the inhabitants According to the survey "Quality of life in cities", 87 % of the inhabitants of Warsaw are satisfied

with the state of green public spaces (i.e. parks, squares, gardens) available in their city. This result places Warsaw high in the ranking, before such "green" capitals as Vienna, and just behind the Scandinavian cities:

On the other hand, in the local survey of the quality of life (2013), more than 2/3 the inhabitants positively assessed the surrounding greenery:

88

Source: Badanie jakości życia w dzielnicach Warszawy: http://www.um.warszawa.pl/jakosc-zycia-2014

Source: Jakoś życia w miastach: Badanie w 79 miastach europejskich, European Commission, październik 2013

SATISFIED

in total

Copenhagen 91 %

Luxembourg 90 %

Helsinki 89 %

Stockholm 88 %

London 88 %

Amsterdam 87 %

Warsaw 87 %

Vienna 86 %

Ljubljana 86 %

Berlin 85 %

Dublin 83 %

Riga 83 %

Tallinn 81 %

Brussels 79 %

Paris 79 %

Zagreb 74 %

Prague 74 %

Madrid 73 %

Rome 67 %

Bucharest 65 %

Budapest 62 %

Bad Bad Good Good

Other Other

Condition of greenery in the district Numer of green areas in the district

Biodiversity, protected areas

The Kampinos National Park is located right next to Warsaw. Few cities in the world can take pride in such closeness of the forms of nature protection. The Warsaw section of the Vistula river, flowing through the middle of the city, is one of the places in Mazovia, where the black-headed gull can be found the most frequently.

Maintaining large areas of the city as forests, parks or other greenery areas has a positive effect on biodiversity. Additionally, within Warsaw, as well as in its direct vicinity, natural areas can be found, which have been covered by special legal protection.

In 2013, the share of legally protected areas in the area of the Poviat of the capital city of Warsaw amounted to 23.6 % in total. The forms, which protection of those areas assumes, include:

89 Source: Udział obszarów prawnie chronionych w powierzchni ogółem BDL GUS www.zielona.um.warszawa.pl/obszary-i-obiekty-chronione

nature reserves

landscape parks

protected landscape areas

Natura 2000 network sites

natural monuments

ecological sites and natural-landscape complexes

species protection of plants, animals and fungi

Areas protected due to characteristic landscape with diverse ecosystems within the Gminas of Mazovia,

including Warsaw districts, form The Warsaw Area of Protected Landscape, with total area

of ca. 148 409.1 ha1. This is a part of the national protected areas system.

Apart from river valleys of Vistula and Narew, along with tributaries

and the accompanying complexes of forests, the area includes2:

Forests of Chotomów

Forests of Legionowo

Forests in the area of Zgierz and Rembertów, Zielonka, Struga and Nieporęt

Forests of Otwock

Forests of Celestynów (being part of the Mazovian Landscape Park)

Forests of Chojnów (being part of the Chojnowski Landscape Park)

Forests of Sękocin

Forests of Nadarzyn

Forests of Młochów

Kampinos Forest

Warsaw Escarpment

90 Source: 1 www.zielona.um.warszawa.pl/obszary-i-obiekty-chronione 2 http://zielona.um.warszawa.pl/tereny-zielone/obszary-i-obiekty-chronione/warszawski-obszar-chronionego-krajobrazu

Biodiversity, protected areas

Skaryszewski Park, fot. Magdalena Jaroszewicz archiwum www.warsawtour.pl

Kampinos, fot. Barbara Tekieli archiwum www.warsawtour.pl

Within Warsaw, The Nature 2000 areas were created (network of protected areas, which covers the whole European Union), which is unusual in cities.

As a part of this program, within the boundaries of Warsaw, the following were created1:

the area for special protection of birds under the Bird Directive the area for special protection of habitats under the Habitat Directive

The Nature 2000 areas within the Capital City of Warsaw include2:

91 Źródło: 1 www.zielona.um.warszawa.pl/tereny-zielone/obszary-i-obiekty-chronione/europejska-siec-natura-2000 2 http://natura2000.gdos.gov.pl/

Biodiversity, protected areas

Middle Vistula River Valley

Kampinos Vistula River Valley

Bielany Forest

Forest of John III Sobieski

Natolin Forest Reserve

Old Military Training Ground in Rembertów

Kampinos Forest

Protected areas – the hazards The law of the EU does not impose specific methods of management and protection in the areas of Nature

2000, however, the impact on the object of protection should be examined already at the stage of planning of an investment or a project. For this purpose, plans of protection tasks are prepared by the Regional Administration for Environmental Protection in Warsaw1.

The identified hazards for the protected areas within and in the vicinity of Warsaw include2: climate changes, contamination of water, destruction of riverside forests, as well as scaring birds in the breeding period, local hazards: poaching, bonfires and meadow fires, as well as logging of trees in the inter-dyke by

the local population, the plan for restoring the connectivity of the waterway East-West - refers to adjustment and

deepening of the bed and hydrotechnical installation of the river, removal of trees and shrubs from the inter-levee area of the Vistula River as part of flood protection, use of water resources of the river for the municipal and industrial needs of Warsaw, economic transformation in the agricultural sector, causing gradual disappearance of the traditional

meadow-shepherd economy - decrease in biodiversity on all its levels, increasing uncontrolled tourist traffic and widely understood disorganized recreation, small number of educational and tourist trails with a sufficient infrastructure, pressure of the urbanized environment, increase in penetration of forests by people, possible further

deterioration of water relations (over-drying), expansion of foreign species of trees and shrubs.

92 Source: 1 http://warszawa.rdos.gov.pl/plany-zadan-ochronnych-w-pigulce-na-przykladzie-obszarow -natura-2000-w-wojewodztwie-mazowieckim 2 www.obszary.natura2000.org.pl

Protected areas – endangered species

Middle Vistula River Valley: 9 species entered in the Polish Red Book of Animals (following the model of ICUN Red List), among others: the Eurasian oystercatcher, ferruginous duck, bluethroat

Kampinos Vistula River Valley: • priority species: wolf, hermit beetle • priority habitats: thermophilous inland calcerous grasslands, willow, poplar, alder, ash forests

Bielany Forest: priority species- hermit beetle Forest of John III Sobieski: priority habitats- thermophilous oak forests Natolin Forest Reserve:

• priority species: hermit beetle • priority habitats: willow, poplar, alder, ash forests

Wilanów meadows: priority habitats- willow, poplar, alder, ash forests Old military training ground in Rembertów: priority species- lake minnow

93 Source: www.obszary.natura2000.org.pl

About the Report

How the Report was prepared

The Report was prepared due to the cooperation of prof. Adam J. Sułkowski and the Project Team represented by students of postgraduate studies Manager CSR carried by Collegium Civitas in partnership with CSRinfo. Project Team: Joanna Gajda, Alicja Marcinek, Magdalena Obłoza, Magda Skrocka-Kołodziejska, Joanna Wakulińska worked under the supervision of Liliana Anam (CSRinfo) and Magdalena Kraszewska (Collegium Civitas). Prof. Sułkowski's participation was supported by the Warsaw University of Life Sciences' Division of Economics and the Polish-American Fulbright Commission. The City of Warsaw thanks those involved.

Besides data received from Warsaw City Hall, data was also received from the Central Statistical Office of Poland, Warsaw Police Headquarters, Warsaw Transport Authority and other sources.

This report was not audited and data may be revised and/or updated if necessary.

95

Index of the report

96

Core indicator of ISO 37120 Data Page Supporting Indicator of ISO 37120 Data Page

COVERNANCE

Voter participation in last municipal election (as

a percentage of eligible voters)

47.42 % index Percentage of women employed in the city government

workforce

71.5 % index

Citizens’ representation: number of local officials

elected to office per 100,000 population

455 11

Number of registered voters as a percentage of the

voting age population 77.7 % index

ECONOMY

City’s unemployment rate 4.8 % 19 Youth unemployment rate 7.7 % 19

Number of businesses per 100,000 population 21542 index

FINANCE

Debt service ratio (debt service expenditure as a

percentage of a municipality’s own-source revenue) 2.8 index

Capital spending as a percentage of total expenditures 15.6 % 17

Own-source revenue as a percentage of total revenues 74.2 % 15

TRANSPORT

Kilometres of high capacity public transport system per

100,000 population 21.2 km 25 Kilometres of bicycle paths and lanes per 100,000

population 20.8 index

Kilometres of light passenger public transport system per

100,000 population 171.6 km 25 Transportation fatalities per 100,000 population 0.001 29

Annual number of public transport trips per capita 614 25 Commercial air connectivity (number of non-stop

commercial air destinations) 84 index

Number of personal automobiles per capita 0.59 25

SAFETY

Number of police officers per 100,000 population 545 32 Crimes against property per 100,000 2133.91 31

Number of homicides per 100,000 population 2.32 31 Response time for police department from initial call 10 min. 57 s. 32

Violent crime rate per 100,000 population 48.4 31

FIRE AND EMERGENCY RESPONSE

Number of firefighters per 100,000 population 63.8 index

Number of fire related deaths per 100,000 population 0.23 index

SHELTER

Number of homeless per 100,000 population 106.41 36

HEALTH

Average life expectancy

75.2 years

(men), 81.7

years

(women)

38 Number of nursing and midwifery personnel per 100,000

population Nursing

811.6

Midwifery

90.2

38

Number of in-patient hospital beds per 100,000

population 722.2 38

Number of physicians per 100,000 population 457.8 38

Under age five mortality per 1,000 live births (0-1 year) 280 38

Index of the report

97

Core indicator of ISO 37120 Data Page Supporting Indicator of ISO 37120 Data Page

EDUCATION

Primary education student/ teacher ratio 0.091 43

ENERGY

Total residential electrical energy use per capita (kWh/

year) 1251 index

Total electrical energy use per capita (kWh/year) 993.3 55

Percentage of city population with authorized electrical

service 100 index Average number of electrical interruptions per customer

per year 0.002 index

Percentage of total energy derived from renewable

sources, as a share of the city’s total energy consumption

11.25 % 58 Average length of electrical interruptions (in hours) 1 57

ENVIRONMENT

Fine Particulate Matter (PM2.5) concentration 25.9 µg/m3

63 NO2 (nitrogen dioxide) concentration 38.3 µg/m3

63

Particulate Matter (PM10) concentration 33.3 µg/m3

63 SO2 (sulphur dioxide) concentration 6.9 µg/m3

63

Greenhouse gas emissions measured in tonnes per capita 7.37 t index O3 (ozone) concentration 43.6 µg/m

3 63

Noise pollution map 65-70

WATER AND SANITATION

Percentage of city population with potable water supply

service 98.27 % index Total water consumption per capita (litres/day) 133 71

Total domestic water consumption per capita (litres/day) 101 index Percentage of water loss (unaccounted for water) 8.8 % index

SOLID WASTE

Percentage of city population with regular solid waste

collection (residential) 100 % 75 Percentage of the city’s solid waste that is disposed

of in an incinerator 8.2 77

Total collected municipal solid waste per capita 307 76 Percentage of city’s hazardous waste that is recycled

0.632 kg 80

Percentage of the city’s solid waste that is recycled 1.54 index

WASTEWATER

Percentage of city population served by wastewater

collection 95.9 % index

Percentage of the city’s wastewater that has received no

treatment 0% index

Percentage of the city’s wastewater receiving primary

treatment 100 % index

Percentage of the city’s wastewater receiving tertiary

treatment 100 % index

URBAN PLANNING

Green area (hectares) per 100,000 population 900 86-87

Index of the report

98

GRI Indicator Page Additional information

STRATEGY AND ANALYSIS

G4-1 Vision statement of chief executive 3

G4-2 Opportunities related to sustainability 3

ORGANIZATIONAL PROFILE

G4-3 Name of the organization 5

G4-4 Primary brands, products, and services 5

G4-5 Location of the organizational headquarters 5

G4-6 Countries where the organization operates 5

G4-7 Nature of ownership and legal form 5

G4-8 Markets served 5

G4-9 Scale of organization 5

G4-10 Structure of employees 5

G4-11 Percent of employees covered by collective bargaining

agreements 11

G4-12 The organization’s supply chain index Deliveries under the activities related to functioning of the city are usually

provided within Poland (e.g. materials and energy for technical infrastructure

systems), the source of water for the city is the Vistula river and the Lake

Zegrzyński

G4-14 Whether and how the precautionary approach or principle is

addressed by the organization index The City thoroughly analyzes any ideas before the introduction of innovative

solutions

G4-15 External charters and principles to

which the organization subscribes or which it endorses 6

G4-16 The memberships of associations in which the organization

maintained 6

Index of the report

99

GRI Indicator Page Additional information

IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES

G4-17 The entities included in the organization’s consolidated

financial statements index 18 districts: Bemowo, Białołęka, Bielany, Mokotów, Ochota, Praga-Południe,

Praga-Północ, Rembertów, Śródmieście, Targówek, Ursus, Ursynów, Wawer,

Wesoła, Wilanów, Włochy, Wola, Żoliborz

G4-18 Defining report content index The aspects of the standard G4 has been evaluated in terms of their effect on

the concerned parties. • Environmental, social and economic data are

specified in the context of sustainable development. • The following report

contains a presentation of the significant impact of environmental, social and

economic factors

G4-19 Material aspects index Economic: economic results, the supported markets Environmental: power,

emissions, water, sewage and waste, biodiversity, general situation Social:

local communities, occupational health and safety, freedom of association

and joining collective bargaining, public safety, counteracting corruption

G4-20 The Aspect Boundary within the organization index No constraints relating to significant aspects were found in the organization

(see G4-10). According to the suggestions assumed in this report, the social,

environmental, economic, financial aspects, as well as those concerning

management, are inseparably connected and affect one another. There are

no doubts that all these aspects have an essential influence on long-term

sustainable development of the organization and its functioning. The impact

of all aspects recognized above as important (see G4-10) can be noticed

mainly in the city, but also in other regions of Poland and around the world,

because the environmental effects are noticeable in the global perspective.

G4-21 The Aspect Boundary outside the organization index As above

Index of the report

100

GRI Indicator Page Additional information

STAKEHOLDER ENGAGEMENT

G4-24 A list of stakeholder groups engaged by the organization 9

G4-25 The basis for identification and selection of stakeholders

with whom to engage

8

G4-26 The organization’s approach to stakeholder engagement 9,

index Analyses, interactive and personal dialogue, elections, and consultations with

non-governmental organisations

G4-27 Key topics and concerns that have been raised through

stakeholder engagement 22-24

REPORT PROFILE

G4-28 Reporting period 1,

index Annual reporting cycle

G4-29 Date of most recent previous report index 26 September 2013

G4-30 Reporting cycle index Year

G4-31 The contact point for questions regarding the report or its

contents index The person appointed for contacts with regard to inquiries concerning the report

or its content: Director of the Infrastructure Department of the City of Warsaw

Leszek Drogosz ldrogosz@um.warszawa.pl or professor Adam J. Sulkowski

asulkowski@umassd.edu

G4-33 The ‘in accordance’ option and GRI Content Index index The present edition was not the object of external audit

GOVERNANCE

G4-34 The governance structure of the organization 8

ETHICS AND INTEGRITY

G4-56 The organization’s values, principles, standards and norms

of behavior 3,

index According to the present Integrated Sustainable Development Report, the City of

Warsaw actively performs the policy of transparency, conducts consultations with

the concerned parties, objectively evaluates the progress, and makes pragmatic

decisions. It has been confirmed by the acceptance of the standard ISO 9001:2009

by the city. According to the regulations of the Code of Ethics, which can be

found at http://www.um.warszawa.pl/node/10227 and

http://www.um.warszawa.pl/sites/default/files/11013Kodeks%20Etyki_0.pdf,

employees at all levels of municipal administration and those dealing with

recruitment are required to act ethically.

Index of the report

101

GRI Indicator Page Additional information

ECONOMIC INDICATORS

G4-EC1 Direct economic value generated and distributed 15-17

G4-EC2 Financial implications and other risks and opportunities for the

organization's activities due to climate change 49, 58,

60

G4-EC4 Financial assistance received from government 15 PLN 1 billion 968 million

G4-EC7 Development and impact of infrastructure and services

supported index This document is entirely devoted to the impact of investments (in items, i.e.

public transport, culture and water treatment) on improvement in the quality

of infrastructure and services, as well as welfare of the inhabitants, on the

basis of statistics concerning socio-environmental issues

G4-EC8 Significant indirect economic impacts, including the extent of

impacts index This document is entirely devoted to substantial impact of the organization

on the local community in terms of economy, environment and society

G4-EC9 Proportion of spending on local suppliers at significant locations

of operation index 100 %

ENVIRONMENTAL

G4-DMA Report how the organization manages the material Aspect or its

impacts 50-51,

54, 75,

89

G4-EN3 Energy consumption within the organization 55

G4-EN5 Energy intensity 57

G4-EN6 Reduction in energy used as a result of efficiency initiatives 54,56

G4-EN7 Reductions in energy requirements of products and services 54,56

G4-EN8 Total water used 72

G4-EN9 Water sources significantly affected by withdrawal of water 73

G4-EN11 Operational sites owned, leased, managed in, or adjacent to,

protected areas and areas of high biodiversity value outside

protected areas

89

Index of the report

102

GRI Indicator Page Additional information

ENVIRONMENTAL

G4-EN12 Description of significant impacts of activities, products,

and services on biodiversity in protected areas and areas of

high biodiversity value outside protected areas

93

G4-EN13 Habitats protected or restored 90-91

G4-EN14 Total number of IUCN Red List species and national

conservation list species with habitats in areas affected by

operations, by level of extinction risk

92

G4-EN15 Direct Greenhouse Gas (GHG) emissions 61-62

G4-EN16 Indirect Greenhouse Gas (GHG) emissions 61-62

G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3) 63

G4-EN18 Greenhouse gas (GHG) emissions intensity 61-62

G4-EN19 Reduction of GHG emissions 64

G4-EN21 NOx, SOx, and other significant air emissions 63

G4-EN23 Total weight of waste by type and disposal method 76-77

G4-EN24 Total number and volume of significant spills 80 Information about illegal waste dumps only

G4-EN25 Weight of transported, imported, exported, or treated

waste deemed hazardous under the terms of the Basel

Convention (2) Annex I, II, III, and VIII, and percentage of

transported waste shipped internationally

80

G4-EN26 Water bodies affected by the organization’s discharges of

water and runoff 82-85

G4-EN27 Extent of impact mitigation of environmental impacts of

products and services 49-51 Out of all one indicator missing

G4-EN29 Monetary value of significant fines and total number of

non-monetary sanctions for non-compliance with

environmental laws and regulations

53

G4-EN31 Investment in environmental protection expenditures 52

Index of the report

103

GRI Indicator Page Additional information

SOCIAL INDICATORS

G4-LA1 Total number and rates of new employee hires and employee

turnover by age group, gender, and region 11, 12

G4-LA9 Average hours of training per year per employee by gender, and

by employee category 13

G4-LA11 Percentage of employees receiving regular performance and

career development reviews, by gender and by employee

category

13

G4-LA13 Ratio of basic salary and remuneration of women to men by

employee category, by significant locations of operation 14

G4-SO1 Percentage of operations with implemented local community

engagement, impact assessments, and development programs 10, 18,

25-47

G4-SO4 Communication and training on anti-corruption policies and

procedures 13

G4-SO5 Confirmed incidents of corruption and actions taken 13

G4-PR5 Results of surveys measuring customer satisfaction 21-24

List of used abbreviations

104

B+R ang. bike and ride, a car park for bicycles at the place that allow for a convenient change from a bicycle to municipal transport

GUS Główny Urząd Statystyczny

METRO Metro Warszawskie Sp. z o.o.

MPO Miejskie Przedsiębiorstwo Oczyszczania w m.st. Warszawie sp. z o.o.

MPWiK Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w m.st. Warszawie S.A.

MZA Miejskie Zakłady Autobusowe Sp. z o.o.

ZTM Zarząd Transportu Miejskiego m.st. Warszawy

TW Tramwaje Warszawskie Sp. z o.o.

ZOM Zarząd Oczyszczania Miasta

ZTP Zarząd Terenów Publicznych

Contact

105

Regarding any questions about the Report please contact

Director of Infrastructure Department of Warsaw City Hall

Leszek Drogosz ldrogosz@um.warszawa.pl

or prof. Adam J. Sułkowski asulkowski@umassd.edu.