“Sustainable” Is the New Strategic

George Needham and Joan Frye Williamsat PLA, March 2012

It’s not just about the money

Assume constant change

Your contract with the community

Focus on outcomes

Think several moves ahead

Redesign, don’t just reduce

Deconstruct and redeploy

Tune up what you keep

Define centers of excellence

Develop new

capacityif necessary

Make it show

Link whatever you do to community values

Get out of the library

Set a green example

Help it grow

Prepare for success

Meet increased demand

in new ways

Make it flow

Use mainstream tools and terminology

Unlock your data

Question all control points

Schedule around the needs of

working families

Let it go

Shared skills and tasks are more sustainable than unique ones

Integration is more sustainable

than silos

Self directed service is more sustainable than mediated service

Scalability is more sustainable than rationing

Word of mouth is more sustainable than advertising

Helping others think sustainably

Articulate a clear brand

Focus on the work, not just the workers

How

can

we?How

canwe?we?can

Sustainability checklisthttp://www.georgeandjoan.com/samples/tools.html

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