sustainable purchasing guidelines toyota motor europe
TRANSCRIPT
Sustainable Purchasing Guidelines Toyota Motor Europe
Version 2016
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Table of contents
Introduction 3
Overview 4
A. Toyota Motor Europe – Corporate Social Responsibility (CSR) 5
B. ToyotaMotorEurope–Anti-briberyandconflictofinterestguidelines 14
C. Toyota Motor Europe – Quality 22
D. Toyota Motor Europe – Delivery 23
E. Toyota Motor Europe – Production Preparation 24
F. Toyota Motor Europe – Environment 25
Glossary 39
Note to Reader
• Inthecontextofthisdocument,‘Toyota’referstobothToyotabrandandLexusbrand• TheseGuidelinesreplacethe2013SustainablePurchasingGuidelines
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DearToyotaSuppliersandBusinessPartners,
ToyotaMotorCorporation(TMC)andToyotaMotorEurope(TME)havecontinuouslystrivedtocontributetothesustainable development of society through themanufacturing and distribution of high-quality and innovativeproductsandservices.
AsToyota’sbusinessoperationshaveexpandedglobally,moreandmoreattentionhasbeenpaidtosustainabledevelopment, to corporate social responsibilities and to environmental preservation, including climate changeissues.
We would like our Suppliers and Business Partners to gain full understanding of our expectations towardssustainabledevelopmentandgoodcorporatecitizenship, toassure legalcomplianceatall times,andtoworktogetherwithTMEinthespiritexpressedintheseSustainablePurchasingGuidelines.
OurPurchasingteam’smissionistoprocurethehighestquality,bestvalueandmosttechnologicallyadvancedgoodsandservices from the leadingglobalsuppliers,and tobuildasupplychain thatoperatesethicallyandresponsibly.
WearesettingouttoimprovethesustainabilityofoursupplychainbystrengtheningourSustainablePurchasingGuidelines.TheseupdatedSustainablePurchasingGuidelines(SPG)aimtoensurethatourdirectsuppliersandothersinthesupplychainunderstandourapproachtoenvironmentalandsocialissues.ThisdocumentclearlysetsoutToyota’srequirementsforourbusinesspartnersandalsohelpssupplierswithlegalcompliance.
The following sections have been added to the 2013 version: Anti-bribery andConflict of Interests, Delivery,ProductionPreparation,ToyotaEnvironmentalChallenge2050,Reductionof impactonwaterenvironmentandEstablishingasocietyinharmonywithnature.
Ourexpectationisthatourbusinesspartners/supplierswillnotonlyimplementnecessarypoliciesandproceduresattheirowncompany,buttheywillalsopromoteandensurethesameresponsiblebehaviourintheirownsupplychains.
Introduction
J. van ZylPresident & CEO
M.NagataExecutive VP R&D, Purchasing & Production Engineering
K. SchlichtExecutive VP Sales & Marketing
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Overview
Parts(OE,
service and accessories)
Materials
Equipment, construction and services
Packagingmaterials Logistics
Direct Indirect
A Toyota Motor Europe – CSR • • • • • •
B Toyota Motor Europe – Anti-bribery and Conflict of Interest
• • • • • •
C Toyota Motor Europe – Quality • •
D Toyota Motor Europe – Delivery
• •
E Toyota Motor Europe – Production Preparation
• •
F Toyota Motor Europe – Environment
1. EstablishmentofEnvironmental ManagementSystem
• • • • • •
2.Reductionofgreenhousegasemissions
• • • • • •
3.Reductionofimpacton water environment
• • • • •
4.Promotionofresourcerecycling
• • • • • •
5.Establishingasocietyin harmony with nature
• • • • •
Toyota expects itsSuppliers andBusinessPartners to ensure ‘long-termand stable procurement of thebestproductsatthemostcompetitiveprices,inthemostspeedyandtimelymanner’,basedonthoroughcompliancewithallapplicablelaws,regulations,andsocialnormsandwithfullconsiderationfortheenvironment.
We ask that you always engage in the development and manufacture of products from the perspective ofthecustomerswhopurchaseToyotaproducts.Wefurther request thatyouundertake initiativessuchasthosedescribedbelow.
FordetailsofToyotaMotorEurope’sexpectations,pleaserefertotherelevantpagesinthisSustainablePurchasingGuidelines.
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Guiding Principles at Toyota
1. Honourthelanguageandspiritofthelawofeverynationandundertakeopenandfaircorporateactivitiestobeagoodcorporatecitizenoftheworld.
2. Respectthecultureandcustomsofeverynationandcontributetoeconomicandsocialdevelopmentthroughcorporateactivitiesinthecommunities.
3. Dedicateourselvestoprovidingcleanandsafeproductsandtoenhancingthequalityoflifeeverywherethroughallouractivities.
4. Createanddevelopadvancedtechnologiesandprovideoutstandingproductsandservicesthatfulfiltheneedsofcustomersworldwide.
5. Fosteracorporateculturethatenhancesindividualcreativityandteamworkvalue,whilehonouringmutualtrustandrespectbetweenlabourandmanagement.
6. Pursuegrowthinharmonywiththeglobalcommunitythroughinnovativemanagement.
7. Workwithbusinesspartnersinresearchandcreationtoachievestable,long-termgrowthandmutualbenefits,whilekeepingourselvesopentonewpartnerships.
Toyota CSR Policy: Contribution towards Sustainable Development
We, TOYOTA MOTOR CORPORATION and our subsidiaries, take initiative to contribute to harmonious andsustainabledevelopmentofsocietyandtheearththroughallbusinessactivitiesthatwecarryoutineachcountryandregion,basedonourGuidingPrinciples.
Wecomplywithlocal,nationalandinternationallawsandregulationsaswellasthespiritthereofandweconductourbusinessoperationswithhonestyandintegrity.
Inordertocontributetosustainabledevelopment,webelievethatmanagementinteractingwithitsstakeholdersasdescribedbelowisofconsiderableimportance,andwewillendeavourtobuildandmaintainsoundrelationshipswithourstakeholdersthroughopenandfaircommunication.
Weexpectourbusinesspartnerstosupportthisinitiativeandtoactinaccordancewithit.
Toyota Motor Europe – Corporate Social Responsibility (CSR)
A
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Customers
• Basedonourphilosophyof“CustomerFirst,”wedevelopandprovideinnovative,safeandoutstandinghighqualityproductsandservicesthatmeetawidevarietyofcustomers’demandstoenrichthelivesofpeoplearoundtheworld.(GuidingPrinciples3and4)
• Wewillendeavour toprotect thepersonal informationofcustomersandeveryoneelseweareengaged inbusinesswith,inaccordancewiththeletterandspiritofeachcountry’sprivacylaws.(GuidingPrinciple1)
Employees
• Werespectouremployeesandbelievethatthesuccessofourbusinessisledbyeachindividual’screativityandgoodteamwork.Westimulatepersonalgrowthforouremployees.(GuidingPrinciple5)
• Wesupportequalemploymentopportunities,diversityandinclusionforouremployeesanddonotdiscriminateagainstthem.(GuidingPrinciple5)
• Westrivetoprovidefairworkingconditionsandtomaintainasafeandhealthyworkingenvironmentforallouremployees.(GuidingPrinciple5)
• Werespectandhonourthehumanrightsofpeopleinvolvedinourbusinessand,inparticular,donotuseortolerateanyformofforcedorchildlabour.(GuidingPrinciple1)
• Throughcommunicationanddialoguewithouremployees,webuildandsharethevalue“MutualTrustandMutualResponsibility”andworktogetherforthesuccessofouremployeesandthecompany.We recognizeouremployees’ right to freelyassociate,ornot toassociate,complyingwith the lawsof thecountriesinwhichweoperate.(GuidingPrinciple5)
• Managementofeachcompanytakesleadershipinfosteringacorporateculture,andimplementingpolicies,thatpromoteethicalbehaviour.(GuidingPrinciples1and5)
Business Partners
• We respect our business partners such as suppliers and dealers and work with them through long-termrelationshipstorealizemutualgrowthbasedonmutualtrust.(GuidingPrinciple7)
• Wheneverweseekanewbusinesspartner,weareopentoanyandallcandidates,regardlessofnationalityorsize,andevaluatethembasedontheiroverallstrengths.(GuidingPrinciple7)
• Wemaintainfairandfreecompetitioninaccordancewiththeletterandspiritofeachcountry’scompetitionlaws.(GuidingPrinciples1and7)
Shareholders
• Westrive toenhancecorporatevaluewhileachievingastableand long-termgrowth for thebenefitofourshareholders.(GuidingPrinciple6)
• Weprovideourshareholdersandinvestorswithtimelyandfairdisclosureonouroperatingresultsandfinancialcondition.(GuidingPrinciples1and6)
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Global Society / Local Communities
Environment
• Weaimforgrowththatisinharmonywiththeenvironmentbyseekingtominimizetheenvironmentalimpactofourbusinessoperations,suchasbyworkingtoreducetheeffectofourvehiclesandoperationsonclimatechangeandbiodiversity.Westrivetodevelop,establishandpromotetechnologiesenablingtheenvironmentandeconomytocoexistharmoniously,andtobuildcloseandcooperativerelationshipswithawidespectrumofindividualsandorganizationsinvolvedinenvironmentalpreservation.(GuidingPrinciple3)
Community
• Weimplementourphilosophyof“respectforpeople”byhonouringtheculture,customs,historyandlawsofeachcountry.(GuidingPrinciple2)
• Weconstantlysearchforsafer,cleanerandsuperiortechnologythatsatisfiestheevolvingneedsofsocietyforsustainablemobility.(GuidingPrinciples3and4)
• Wedonottoleratebriberyoforbyanybusinesspartner,governmentagencyorpublicauthorityandmaintainhonestandfairrelationshipswithgovernmentagenciesandpublicauthorities.(GuidingPrinciple1)
Social Contribution
• Whereverwedobusiness,weactively promote andengage, both individually andwithpartners, in socialcontributionactivitiesthathelpstrengthencommunitiesandcontributetotheenrichmentofsociety.(GuidingPrinciple2)
Basic Policies at Toyota Purchasing
AllPurchasingatToyotaisorientedtowardcreatingvehiclesthatwillearnthesatisfactionofcustomers.Ittakesplaceinaccordancewiththefollowingthreepolicies:
1. Fair competition based on an open-door policy
Toyotaisopentoanyandallsuppliers,regardlessofnationality,size,orwhethertheyhavedonebusinesswithusbefore.Ourchoiceofsuppliersisbasedpurelyonbusinessconsiderations.Weevaluatetheoverallstrengthsofprospectivesuppliers,includingtheirquality,technologicalcapabilities,andreliabilityindeliveringtherequiredquantitiesontime.
Also,weevaluatetheirpotentialstrengths,asevidencedinsuchwaysastheiramenabilitytocontinuing,kaizenimprovements.Inaddition,weevaluatesuppliers’commitmenttoaddressingsocialexpectations,especiallywithregardtoenvironmentalissues.
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2.Mutualbenefitbasedonmutualtrust
Webelieveindevelopingmutuallybeneficial,long-termrelationshipsbasedonmutualtrust.Tofosterthattrust,wepursuecloseandwide-rangingcommunicationwithsuppliers.
3. Contributing to local economic vitality through localization: good corporate citizenship
OurproductionoutsideJapanisincreasingrapidlyasweglobalizeouroperations.Weworktomakeaneconomicand industrial contribution that is fully commensuratewithourmarketpresence ineach region.That includespurchasingparts,materials,tools,equipmentandothersfromlocalsuppliers.
Supplier CSR Guidelines
At Toyota,we remain committed to advancing the quality of life through the products and serviceswe offer.Therefore,wehopetocontributetotherealizationofasustainablesocietythroughthefollowingphilosophyandactivitiesinadditiontoimplementingthoroughenvironmentalmanagement:
1. Share Basic Management Philosophy
Wewouldliketocarryoutthefollowingphilosophytogetherwithoursuppliers:
• CreationofWorkEnvironmentbasedonRespectforourEmployeesOrganizetheenvironmenttofostertrustbetweenworkersandmanagementanddevelopaworkclimatetopromotehumandevelopment.
• Monozukuri based on Genchi-GenbutsuGenchi-Genbutsu-focusingallcorporateactivityontheactualneedsinthemarketplaceandonconditionsintheworkplace.WepractiseGenchi-Genbutsu,gotothesourcetofindthefactstomakecorrectdecisions,buildconsensus,andachievegoalsatourbestspeed.
• RelentlessKaizenEffortsWeimproveourbusinessoperationscontinuously,alwaysdrivingforinnovationandevolution.
• Two-way CommunicationAutomobilemanufacturingatToyotaisajointendeavourbetweensuppliersandToyota.
Tosucceedinthatendeavour,weandoursuppliersneedtoworktogetherasasinglecompany.Wemustmaintainclosecommunication,exchangingideasfranklyandcomingtotermswitheachotheronallmattersofimportance.
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2. Toyota’s Expectations of Suppliers for providing “Products and Services”
Weexpectsupplierstoprovidethebestpossibleproductsatthelowestpossiblecost.Thismustalsoconsiderprovidinginthetimeliestmanneronastableandlong-termbasis.
Suppliers need to undertake product development and deploy manufacturing processes that address thecustomers’needsandwantsoftodayandtomorrow.
Therefore,ourfivemainexpectationsareasfollows:
1. Safety Manufacturingiscarriedoutbypeople,soitismostimportanttosecureasafeenvironmentforpeopletocarry
outmanufacturingwithoutworry.Inasafeworkingenvironment,workerscanconcentratetheireffortsonmanufacturing,andmakeproductsofgoodquality.
2. Quality Our highest priority at Toyota is quality. Consistently high quality is the biggest reason for the excellent
reputationofourproductsaroundtheworldandforthetrustweenjoyfromcustomers.Weneedtokeepupwithcustomers’increasingexpectationsofvehiclequality.Weappreciatesuppliers’understandingthatqualityisanabsoluteprerequisiteforourbusiness,andweassumethatallToyotasupplierswilldevotethemselvestoqualityindevelopmentandproduction.
3. Delivery and Production WeatToyotamaximizeefficiencythroughleanmanufacturing,producingonlywhatisneeded,onlywhenitis
needed,andonlytheamountthatisneeded.Weexpectsupplierstocontributetothisleanefficiencythroughflexible,error-freeexecutioninpreparationformassproduction,inmassproduction,andindelivery.
4. Cost Weexpectsupplierstoofferthemostcompetitivecostintheworld.Suppliersneedtodevelopnewtechnologies
andinnovativeproductiontechnologiestosupporttheircontinuingcostreduction.
5. Technological Capabilities Customerandsocialexpectationsaremountinginthreemainareas;technologiesforenvironmentalprotection,
safety,andcomfort.Oursuppliersneedtograsptheseexpectationsandtoaddressthemastepaheadoftheir competition through innovative products and technologies. Our suppliers also need to broaden themarketabilityoftheirproductsthroughdramaticcostreduction.
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3. Toyota’s Expectations of Suppliers in the Process of Developing “Products and Services”
WeexpectsupplierstocomplywiththefollowingitemstoundertakeCSRactivities.
We also expect suppliers to deepen and expand CSR initiatives with business partners by developing anddeployingindividualCSRpoliciesandguidelinesincorporatingthefollowingitems:
3.1. Legal Compliance
CompliancewithLawsandtheSpiritthereof
• Complywithapplicablelawsandregulationsofeachcountryandregionaswellasthespiritthereof.
• Establish and implement policies, structure and mechanisms for ensuring and verifying legal complianceincludingacodeofconduct,confidentialcompliancehotlineandtraining.
ManagementandProtectionofConfidentialInformation
• Manageandprotectcompany’sconfidentialinformationsuchastradesecretsandusesuchinformationinanappropriatemanner.
• Obtain confidential information concerning other companies only from authorized personnel by legitimatemeans.Verifythepermissiblescopeofuseandotherconditionsconcerningsuchconfidentialinformationanduseitonlywithinthescopeallowed,whilemaintainingitsconfidentialityandnotinfringingupontherightsoftheothercompanies.
• Obtain personal information concerning employees, customers and business partners only by legitimatemeans.Manageandprotectsuchinformationinasecuremanner,andusetheinformationonlywithinthescopeallowed.
ProtectionofIntellectualProperty
• Continuallymonitorandprotectallintellectualpropertyofthecompanyagainstanyinfringementbyothers.
• Donotinfringetheintellectualproperty(suchaspatents,utilities,designsandtrademarks)ofothers,illegallyusesuchintellectualpropertyormakeillegalcopiesofsoftwareorpublications.
Compliance with the Competition Laws
• Donotengageinillegalactsagainstthecompetitionlawsandregulationsofeachcountryandregionincludingprivatemonopolies,unreasonablerestraintoftrade(cartel,collusivebidding,etc.)orunfairtradepractices.
Export Controls
• Comply with laws and regulations concerning export controls, thoroughly implement such controls andestablishmanagementasconfirmingwhetherproducts,technologyorotherexportsaresubjecttoregulations,andprepareandprovidedocumentationofsuchconfirmation.
LAW
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Anticorruption Measures (SEE CHAPTER B: TME’S ANTI-BRIBERY AND CONFLICT OF INTEREST GUIDELINES)
• Complywithapplicablelawsandregulationsconcerningpoliticaldonationsorcontributionsandstrivetobuildtransparentandfairrelationshipswithpoliticalpartiesoradministrativebodies.
• Donotengageingivingorreceivingpresents,entertainmentormoneywithcustomers,suppliersandotherbusinesspartnersinordertoacquireormaintainunjustinterestorwrongfulpreferentialtreatment.
3.2. Human Rights/Labour
Non-Discrimination
• Donotdiscriminateonthebasisofpersonalcharacteristicsprotectedbylocalapplicablelawsandregulations,suchasrace,ethnicandnationalorigin,religion,age,gender,etc.-withregardstoallaspectsofemployment,includingapplicationprocess,hiring,promotion,compensation,accesstotraining, jobassignment,wages,benefits,discipline,terminationand/orretirement.
RespectandDignity–Harassment
• Donottolerateanyformofharassmentintheworkplacebaseduponthepersonalcharacteristicsprotectedbylocalapplicablelawsandregulations,suchasrace,ethnicandnationalorigin,religion,age,gender,etc.
• Harassmentmayinvolveverbal,visualorphysicalconductthatnegativelyinterfereswithworkperformance,diminishes the dignity of any employee, or creates an intimidating, hostile or otherwise offensive workenvironment.
• Implement procedures for prompt reporting and examination of any harassment complaints and enableemployeestoreportanyinstancesofharassmentwithoutfearofreprisal,intimidation,orharassment.
Child Labour
• Donotusechildlabour.
• Theminimumageforemploymentshallbe15yearsofage,thelegalminimumageforemployment,ortheageforcompletingcompulsoryeducation,whicheverisgreatestunderthelocalapplicablelawsandregulations.
• Donotuseemployeesunder18yearsofageforhazardouswork.
• Bonafidejobtrainingorapprenticeshipprogrammespermittedunderthelocalapplicablelawsandregulationsmaybeallowed.
Forced Labour
• Donotuseforcedlabour.
• Ensurethatallworkisvoluntaryandemployeesarefreetoleaveworkorterminatetheiremployment.
• Do not require employees, who must work in a legal status, to surrender passports, government-issuedidentifications,orworkpermitsasaconditionofemployment.
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WagesandBenefits
• Paywages in compliancewith local applicable laws and regulations, including those relating tominimumwages,overtimehours,deductionfromwage,pieceratesandotherelementsofcompensation.
• Providelegallymandatedbenefits.
• Ensurewages,othercompensation,benefitsanddeductionsaredetailedandexplained,incompliancewithlocalapplicablelawsandregulations,clearlyandregularlytoemployees.
WorkingHours
• Complywithlocalapplicablelawsandregulationsgoverningemployees’workinghours, includingovertimework.
FreedomofAssociation
• Recognizeemployees’righttofreelyassociate,ornottoassociate,complyingwithlocalapplicablelawsandregulationsinwhichweoperate.
• Encourage employees to communicate openly and directly with management without fear of reprisal,intimidation,orharassment.
SafeandHealthyWorkingEnvironment
• Placethehighestpriorityonsafetyandhealthprogrammesandpoliciesatwork,sothateachemployeeisabletoworkwithoutundueconcerns,andstrivetopreventaccidentsandinjuriesfromhappeningatwork.
• Supporteffortstoimprovethehealthofemployeesthroughhealthpromotionactivitiesatwork,guidanceforpreventingillness,andothermeans.
3.3. Local/Global Community
Environment(SEE CHAPTER F: ENVIRONMENT)
• Pursuegrowthinharmonywiththeenvironmentandaimforzero-emissionsinyourbusinessactivities.
• EstablishanEnvironmentalManagementSystem(EMS)thatcanpromoteenvironmentalpreservationactivitiesandcontinuouslyimprovethem,inadditiontocomplywithapplicableenvironmentallawsandregulationsineachcompany.
• Promote proper management for environmental Substances of Concern (SoC) as well as improvingenvironmentalperformance.
Responsible Material Procurement
• Obtainmaterialswithfulldeliberationandcaretoavoidtheprocurementoruseofmaterialswhichareunlawfulorwhichareobtained throughunethicalorotherwiseunacceptablemeans (suchasconflictminerals*).Weexpectsupplierstotakeappropriatestepstodiscontinueprocurementofthesematerialsifuseisdetected.
*MineralsoriginatingfromtheDemocraticRepublicoftheCongoandneighbouringcountriesthathavedirectlyorindirectlycontributedtothefinancingofarmedgroups.
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Social Contribution
• Strivetopayattentiontothesocietalchallengesofeachcommunity inordertopromote itsprosperityanddevelopment, and to conduct social contribution activities leading to the solution of such challenges incooperationwiththelocalcommunities.
DisclosureofInformationtoStakeholders
• Strivetodisclosetostakeholderssuchinformationasispertinenttothem,includingmanagement,financialcondition,environmentalpreservation,communityandsocialcontribution,inatimelyandfairmannerandtobuildandmaintainpositiverelationshipswithstakeholdersthroughopenandfaircommunication.
DevelopingandDeployingPoliciesandGuidelinesforBusinessPartners
• Strive to deepen and expandCSR initiativeswith business partners (e.g., tier 2 level) by developing anddeployingindividualCSRpoliciesandguidelinesincorporatingtheguidelinesoutlinedabove.
• Promote the above activities in consideration of the whole supply chain and conduct the necessarycountermeasuresforfollow-upandimprovementofbusinesspartners.
Documents to be submitted When&howtosubmit
Self-AssessmentQuestionnaireonCSR/SustainabilityforAutomotiveSectorSuppliers
Potential Suppliers: tobesubmittedtogetherwiththequotedirectlytoyourToyotaPurchasingcontact
Existingsuppliers:Updatedquestionnairetobeprovidedevery2yearseitherviaplatform definedbyToyotaPurchasingorviamailtoBusinessPlanningteam [email protected]
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For the purposes of theseGuidelines, “TOYOTA entity”means any companywithin the TOYOTA group ofcompaniesworldwidewhichcontrols,iscontrolledby,orisundercommoncontrolwithTME(“control”meansthedirectownershipoffiftypercent(50%)ormoreofthevotingrightsorotherrightstodirectmanagementinsuchcompany).
Request by TME to its Business Partners
TMErequestallthirdparties(personsorentities)involvedinanydealings/relationships/businessactivitieswithTMEand/oranyTOYOTAentity(hereinafterreferredtoas“BusinessPartners”)tocomplywiththeguidelinessetoutbelow(hereinafterreferredtoasthese“Guidelines”).
ABusinessPartnerisanyindividualnotemployedbyTMEand/oranyTOYOTAentity,oranyentitynotownedorcontrolledbyTMEand/oranyTOYOTAentity,who/thatprovidesservices,orengagesinbusinessactivities,withTME.BusinessPartnersincludeawiderangeofdifferentindividualsandentitiesandinclude(non-exhaustivelist):
• suppliersofgoods,software,…;
• serviceproviders;
• distributors;
• commercialagents;
• salesrepresentatives;
• externalconsultants,counselsoradvisors(includingtaxandfinancialadvisors,accountantsandlawyers);
• investigationagenciesoragents;
• tradinghouses;
• joint-venturepartners;
• contractorsorsubcontractors;and
• intermediaries.
ForthepurposesoftheseGuidelines,whentheBusinessPartnerisanentity,thereferenceto“BusinessPartner”shallincludetheentityitself,itsemployees,aswellitsaffiliatedcompanies,itssub-contractorsandconsultants.
ForthepurposesoftheseGuidelines,“employee”or“employees”shallmeanemployees,managersandofficers.
TheseGuidelineswere compiled to reflect global standards of anti-corruption / anti-bribery related laws andregulationsasapplicablewhenBusinessPartners aredealingwithTMEand/or anyTOYOTAentity. In certaincountriesorregions,theremaybeapplicablelawsandregulationswhicharestricterthantheseGuidelinesandwhichwouldthensupplementtheseGuidelines.
Toyota Motor Europe – Anti-bribery and conflict of interest guidelines
B
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Anti-Bribery
Corruption /bribery is illegal inmanycountriesand regions.Therefore, in theirdealingswithTMEand/oranyTOYOTA entity, all Business Partners are expected to comply with these Guidelines or guidelines which aresubstantiallysimilartotheseGuidelines,aswellaswithallapplicablelawsandregulations.
Business Partners must never be involved in corruption / bribery acts, whether directly or through third parties, such as, for example, advisors, consultants, agents or intermediaries.
Acertainconductthatmaybetoleratedinaparticularcountrymaynotbepermittedinlightofglobalstandards,andacertainconductthatwasformerlylawfulandtoleratedmaysubsequentlybecomeillegalornolongertolerated.
1. Principles
TMEshallnotseektomakeanyprofits inawaythatwouldrequireresortingto impropermeans, includingactsofcorruption/bribery.TMEdoesnottolerateanyactofcorruption/bribery(asdefinedbelow),including,withoutlimitation:
a. theoffering,promisingorgivingofbribes(activebribery);b. therequesting,agreeingtoreceiveoracceptingofbribes(passivebribery);c. thebriberybyothersonbehalfofTMEand/oranyTOYOTAentity,withorwithoutknowledgeofTMEand/orany
TOYOTAentity;andd. extortion,abuseofpower,embezzlement,moneylaunderingandanysimilarcriminalactivity.
TMEdoes not do businesswith any person or entitywhich initiates, is involved in or authorizes acts ofcorruption/bribery,andTMEshallthereforerefrainfrompursuingorinitiatinganydealingsorrelationshipswithsuchpersonsorentities.
2. Prohibition to commit acts of corruption / bribery or to accept bribes
Acts of corruption / briberya. The Business Partner shall comply with all applicable anti-bribery / anti-corruption laws and regulations,
including,withoutlimitation,anyrelevantforeignlawsandregulationswhichwouldbeapplicable,aswellaswithallothersimilarapplicablelawsandregulations.
b. The Business Partner must not offer,promiseorgive,directlyorthroughanythirdparty,irrespectiveinwhichcountry,forthepurposeofobtainingorretainingbusinessoranadvantageintheconductofbusinesswith,fororinconnectionwithTMEand/oranyTOYOTAentity, any money or other financial advantage or anything of value(hereinreferredtoasa“Bribe”;seemoredetaileddefinitionbelow)to:i. apublicofficial,anemployeeofapublicorganization,oranypersonhavingasimilarfunction(hereinreferred
toasa“PublicOfficial”;seemoredetaileddefinitionbelow);and/orii. anythirdpartyotherthanaPublicOfficial(including,withoutlimitation,TMEand/oranyTOYOTAentity,or
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anyemployeeofTMEand/orofanyTOYOTAentity),withtheintentiontoinfluenceanyactbysuchPublicOfficial(inhis/herofficialcapacity)orsuchthirdpartyortoinducesuchPublicOfficialorsuchthirdpartytoimproperlyperformarelevant(official)duty,functionoractivityortorewardsuchPublicOfficialorotherthirdpartyfortheimproperperformanceofsuch(official)duty,functionoractivity,neithershalltheBusinessPartnerauthorizeanyoftheabove-mentionedacts.
c. TheBusinessPartnershallnot, in theconductofbusinesswith, foror inconnectionwithTMEand/oranyTOYOTAentity,request,agreetoreceive,oracceptaBribe,directlyorthroughathirdparty, irrespectiveinwhichcountry,inconnectionwithanyimproperperformanceofarelevantfunctionoractivityforanythirdparty.
The(activeandpassive)actsofcorruption/briberymentionedunderitems(a)and(b)abovearehereinreferredtoas“ActsofCorruption/Bribery”).
Consequences of Acts of Corruption / BriberyActsofCorruption/BriberyundertakenbytheBusinessPartnermayexposeTMEand/oranyTOYOTAentity,aswellastheBusinessPartneritself,toseverelegal/criminalliability.ThecriminalsanctionsforActsofCorruption/ Bribery imposed on individualsmay include imprisonment in addition to fines. Acts of Corruption / Briberytargetingprivateindividualsorentitiesconstituteacriminaloffenceinmanyjurisdictionsandcarriesseverecriminalsanctionsfortheindividual(s)involvedandgenerallyalsoforthecorporateentity/iesinvolved.ActsofCorruption/BriberytargetingPublicOfficialsconstituteacriminaloffenceinvirtuallyall jurisdictionsandcarryoftenmoreseverecriminalsanctionsfortheindividual(s)involvedandgenerallyalsoforthecorporateentity/iesinvolved.
Furthermore,ActsofCorruption/BriberymaycauseconsiderabledamagetothereputationofTMEandTOYOTAentities,oftheToyotagroupworldwideandofthebrandsoftheToyotagroup.TheBusinessPartnerhasthereforetheobligation toavoidanyacts,practicesorconducts,whichmaybeconsideredormisconstruedasActsofCorruption/BriberywhentheBusinessPartnerhascontactswithaPublicOfficialoranyotherthirdpartyintheframeworkofitsactivitiesorconductofbusinessfor,withorinconnectionwithTMEand/oranyTOYOTAentity.
ThefollowingActsofCorruption/BriberymayalsotriggerTME’sand/oranyTOYOTAentity’slegal/criminalliability:
• actsofCorruption/Briberycommittedthroughtheuseofthirdpartiessuchasagents,consultants,distributors,suppliers,affiliatedcompaniesoftheBusinessPartner,etc.fororonbehalfofTMEand/oranyTOYOTAentity;
• awarenessortolerancebytheBusinessPartnerofsuchActsofCorruption/BriberycommittedbysuchthirdpartiesfororonbehalfofTMEand/oranyTOYOTAentity;
• iftheBusinessPartnerneglectsoromitstotakeactionwhenitisawareoffactsorsuspicionsrelatedtosuchActsofCorruption/Bribery.
InsuchsituationstheBusinessPartnermayalsofacelegal/criminalliability,whichmaybeassevereasifsuchActsofCorruption/BriberyhadbeencommitteddirectlybytheBusinessPartneritself.
TheBusinessPartnermayfacelegal/criminalliabilityforActsofCorruption/BriberyevenwhenneitherTME/anyTOYOTAentitynortheBusinessPartneractuallybenefitfromtheActofCorruption/Bribery,evenwhenthebribedperson(PublicOfficialorotherthirdparty)didnotacceptanyBribe,andalsoevenwhennoconductofsuchpersonisinfluencedorwhennorelevantfunctionoractivityisperformedimproperly.
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TherequestoracceptanceofaBribebyaBusinessPartnerintheconductofbusinesswith,fororinconnectionwithTMEand/oranyTOYOTAentity,directlyorthroughathirdparty,irrespectiveinwhichcountry,inconnectionwithanyimproperperformanceofarelevantfunctionoractivityforanythirdpartymayexposetheBusinessPartnerinvolvedtolegal/criminalliabilityforbeingbribed.
Who is to be considered as a Public Official?ThefollowingareexamplesofPublicOfficials,irrespectiveoftherelevantcountry(non-exhaustivelist):
• membersof(local,regional,national)governments/parliaments,
• officialsofpublicauthoritiesorgovernmentalbodies(suchas,forexample,taxinspectors,customsofficials,policeofficers,competitionauthorities),
• officersandemployees/representativesofcompaniesorbodiescontrolledorsubsidizedbygovernments/publicauthorities(suchgovernment-controlledentitiesincludeanorganizationthatiseffectivelycontrolledbyagovernment,governmentagencyoralocalgovernment,etc.throughthedispatchofprincipaldirectors,etc.,irrespectiveofthegovernment’sshareholdingratioinsuchorganization;examplesincludestate-runorsemi-publicentitiesengaginginpublicservicessuchaselectricity,gasandrailways,universities,hospitals,researchinstitutes,etc.),
• officials/employeesofpublicinternationalorganizations(suchas,forexample,theinstitutions,agenciesorotherbodiesoftheEuropeanUnion),
• representatives/membersofpoliticalparties,
• candidatesforpolitical/publicoffice,
• (where applicable) persons who belong to private international organisations and are in the concernedcountries considered as public officials (such as, for example, the International Olympic Committee, theInternationalRedCross),
• personsperformingpublic functions onbehalf of the aforementionedpersons (for example, an inspectionagencyorexaminationinstitutiondesignatedbyagovernment),and
• anyotherindividualsorentitiesinvolvedinpublicfunctions/activities.
Whatconstitutes“obtainingorretainingbusinessoranadvantageintheconductofbusiness”?
Thefollowingareexamplesof“obtainingorretainingbusinessoranadvantageintheconductofbusiness”(non-exhaustivelist):
i. simplificationorfacilitation(expedition)ofprocedures,ii. totalorpartialtaxexemptions,iii. obtainingalicence,permissionorapproval,iv. obtainingcommercialtransactions/contracts,v. obtainingafavourableevaluationorrecommendation,vi. obtainingconfidentialinformation,vii. requestnottodisclosemisconductsorscandals,viii. overlookingaviolationofthelaw,andix. avoidanceormitigationofapenalty(fine,administrativefee).
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What constitutes a Bribe?ABribeisacontribution(financialorother)thatis(directlyorindirectly)offered,promisedorgiventoanotherperson(whetheraPublicOfficialoraprivatepersonorentity)inordertopersuadethemtoactimproperlyortoperformtheirdutiesimproperly,ortorewardthemforactingimproperlyorforperformingtheirdutiesimproperly,orwiththeintentionofinfluencingthemintheperformanceoftheirduties,soastogaina(i)personaladvantage(suchas,forexample,cash,employmentopportunities),(ii)abusiness-relatedadvantage(suchas,forexample,acommercialadvantage(e.g.,favourableprices/discounts,afavourablechangetoasupplierselectionprocedure,accesstoconfidential business information), a contractual advantage (e.g., favourable termsandconditions in a supplycontract),or(iii)aregulatoryoradministrativeadvantage(e.g.,afavourabledecisionbyanauthorityorfavourabletermsinanewregulation,afavourableresultofaninspection).
ABribemaybeanythingofvalue,andnotjustmoney,suchas(non-exhaustivelist)gifts,giftvouchers,(corporate)hospitality, entertainment, rebates, discounts, payment or reimbursement of travel expenses, contributions,donationsandsponsorship,shares,loans,guarantees,accesstoorofferofemployment,facilitationpayments(seebelow),etc.
Facilitation PaymentsA“facilitation”or“grease”paymentisapaymentoragift,usuallyofsmallvalue,withoutanylegalbasis,madetoapublicofficialtospeeduporsecuretheperformanceofaroutine,governmentalactionwhichtheofficialisalreadyobligedtoperform.Examplesofsuchactions:processinggovernmentalpapers(e.g.,issuing/extendingvisasandworkpermits),schedulinginspectionsassociatedwithcontractperformanceortheshipmentofgoodsorloadingandunloadingcargo,customsclearance,issuingbuildingpermits.Insomecountriessuch“facilitation”or“grease”paymentmayeffectivelyberequestedbyaPublicOfficial.
TME does not make or allow facilitation payments of any kind.Indeed,“facilitation”or“grease”paymentsofanykindareconsideredBribesandarethereforestrictlyprohibited.
Facilitation paymentsmadeby aBusinessPartner for the purpose of obtaining a favour or advantage in theconductofbusinessforTMEand/oranyTOYOTAentitymayexposeTMEand/orsuchTOYOTAentity,aswellassuchBusinessPartnerinvolvedinsuchact,tolegal/criminalliability.
3. Gifts and hospitality
Thetraditionofgivingandreceivinggiftsandhospitalityisrecognisedasanestablishedpartofdoingbusiness.However,thisisadelicateareaandinordertoavoidtheriskofmisconductinthismatter,certainprinciplesandrulesmustbecompliedwith:
• Asageneralrule,TMEdoesnotencourageitsemployeestoacceptgiftsandhospitalityfromanyBusinessPartnerand, therefore,TME does not encourage its Business Partners to offer gifts and hospitality to employees of TME.EmployeesofTMEmustcomplywithcertainrulesandguidelinesasregardsreceivinggiftsandhospitality.Therefore,ifaBusinessPartnerwouldwishtoofferagiftorhospitalitytoanyemployeeofTME,itshallalwayspro-activelyandbeforeofferingsuchgiftorhospitalitytoanemployeeofTME,andevenifsuchofferingwould
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becompliantwiththeBusinessPartner’sownrulesandguidelines,verifythatsuchofferingisinlinewithTME’sabove-mentionedrulesandguidelines(forexample,bypro-activelyrequestinganexplanationaboutsuchrulesandguidelinesfromthemanagementofthedivisionwithinTMEwhichtheBusinessPartnerisdealingwith);and
• Thesameprinciplesasspecifiedaboveapplywithrespecttotheacceptance,byaBusinessPartner,ofanygiftorhospitalityfromanemployeeofTME.
4. Implementing these guidelines
TheBusinessPartnerisrequestedtoraiseawarenesswithrespecttotheapplicableanti-corruption/anti-briberylawsandregulations,aswellastheseGuidelinesamongitsemployeesinanappropriatemanner,i.e.:
a. havingaproperanti-briberypolicyorguidelines;b. raisingawarenessthroughtrainingprogrammes;c. instructions to its employees to immediately report internally as appropriate facts, suspicions, doubts or
concernsaboutActsofCorruption/BriberyoranyinvolvementinanyActofCorruption/Bribery,etc.).
Inaddition,theBusinessPartnerisrequested,asmaybenecessaryandappropriate,toraiseawarenessofthoseofitsemployeesintheconductofbusinesswith,fororinconnectionwithTMEand/oranyTOYOTAentitywithrespecttotheprohibitionsandobligationsintheseGuidelinesamongtheBusinessPartner’sownbusinesspartners.
TheBusinessPartnershallalsoprovide,whensorequestedbyTME,anyrelevantinformationanddocumentationtoenableTMEtoverifytheBusinessPartner’scompliancewiththeseGuidelinesandanyapplicableanti-corruption/anti-briberylawsandregulations.
Should the Business Partner’s employees, consultants, sub-contractors, affiliated companies, etc. becomeinvolvedinanyactualorsuspectedActofCorruption/Bribery,theBusinessPartnershallfullycooperatewithanyinvestigationconductedbyTMEorbytherelevantauthoritiesinrelationthereto.
TMEshallensurethattheagreementswithitsBusinessPartnerscontainappropriatereferencesconcerningthecompliancewiththeseGuidelinesorotherguidelineswhicharesubstantiallythesameastheseGuidelines,aswellaswithanti-corruption/anti-briberylawsandregulations.TMEshallalsoensurethatsuchcontractscontainappropriate clauses, such as, without limitation, hold harmless and indemnification clauses, concerning theconsequences,forTMEand/oranyTOYOTAentity,ofanyandallActsofCorruption/BriberywhichtheBusinessPartnerwouldhavecommitted.
IntheeventthataBusinessPartnerisinvolvedinanActofCorruption/Bribery,TMEmayterminatewithimmediateeffectandwithoutbeingliableforanycompensationtosuchBusinessPartneranycontractualrelationshipwithsuchBusinessPartner.
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5. Reporting
TMErequeststhatitsBusinessPartnerswouldreporttoTMEingoodfaithfactsorsuspicionsregardingactualor suspected Acts of Corruption / Bribery committed by the Business Partner’s employees, sub-contractors,consultants,etc.,orinvolving,inanyway,theabove-mentionedpersons,intheconductofbusinesswith,fororinconnectionwithTMEand/oranyTOYOTAentity.
TMEalsorequeststhatitsBusinessPartnerswouldreporttoTMEanyactof(activeorpassive)corruption/briberycommittedby,orinvolving,anyemployee,sub-contractor,consultant,etc.ofTMEoranyTOYOTAentity,whichtheywouldbecomeawareof,oranyserioussuspicionsorconcernsrelatedthereto.
AnyreportasmentionedaboveshouldbemadetotheattentionoftheComplianceOfficerofTMEviathee-mailaddressTME.compliance@toyota-europe.com.
Conflict of interest based on personal interests of TME employees in business partners
IncaseanyemployeeofTMEand/oranyTOYOTAentitywouldhaveapersonalinterestinanyBusinessPartner,withwhichTMEoranyTOYOTAentityhasbusinesstransactionsordealingswithorenvisagestohavebusinesstransactions or dealings with (such as discussions, negotiations, actual transactions, partnerships, (verbal orwritten)contractualrelationships,etc.),thismaygiverisetosituationswhereaconflictofinterest–realorperceived–couldarisewherebysuchemployeeofTMEmaynotbeinapositiontoremainindependent(andseentobeindependent)fromsuchBusinessPartner.Suchsituationsmustnotbeallowed.
ForthepurposesoftheseGuidelines,“personalinterest”means(non-exhaustivelistofexamples):investinginoracquiringanydirectorindirectfinancialoranyotherdirectorindirectinterest(whateverthenature,valueorformofsuchinvestmentorinterest)inaBusinessPartneroranycompanyaffiliatedtosuchBusinessPartner,aswellastheexistenceofaspecialorclose(including,withoutlimitation,family)relationshipbetweenanyemployeeofsuchBusinessPartnerandanemployeeofTMEwhoisinvolvedindealingswithsuchBusinessPartner.Thelatterincludesanytypeofrelationshipthatexceedsthe“atarm’slength”professionalbusinessrelationshipandisofsuchnaturethatitinfluencesormayinfluencetherelevantpersonsintheperformanceoftheirdutiesoractivities.
Asregardsthesituationsofconflictofinterest,asdescribedabove,TMEwillpromptlyinformaBusinessPartnerofanysuchsituationwhichTMEhasbecomeawareof.
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Furthermore,TMErequeststhatitsBusinessPartnerswould:
i. refrainfromcreating,contributingtoorparticipatinginanysituationwherebyanyemployeeofTMEwouldreceive,obtainorhaveanypersonalinterest(asspecifiedabove)inorwiththeBusinessPartner;and
ii. reporttoTMEingoodfaithanypersonalinterest(asspecifiedabove)ofanyemployeeofTMEinorwiththeBusinessPartnerwhichBusinessPartnerhasbecomeawareof;suchreportshallmentionthenameofsuchemployeeofTMEandthenatureofthepersonalinterestinsuchBusinessPartnerandshouldbemadetotheattentionoftheComplianceOfficerofTMEviathee-mailaddressTME.compliance@toyota-europe.com ortothemanagementofsuchemployee.
IncaseaBusinessPartnerand/orTMEbecomeawareofasituationofconflictofinterest,theywill,wherefeasible,promptlyimplementtheappropriatemeasurestoputanendtosuchasituation.
IntheeventthattheBusinessPartnerconcernedhasbeencreating,contributingtoorparticipatingtoasituationofconflictofinterestand/ortherewasnopossibilitytoputanendtosuchasituation,TMEmayterminatewithimmediate effect and without being liable for any compensation to such Business Partner, any contractualrelationshipwhichTMEmayhavewithsuchBusinessPartner.
Review of these guidelines
These Guidelines are subject to applicable anti-corruption / anti-bribery laws and regulations, and can beadjustedormodifiedfromtimetotimebasedonchangestosuchapplicable lawsandregulations,toTME’spoliciesand/orimprovementactivities.AnychangestotheseGuidelinesprocedureswillbepublishedonTME’spubliccorporateWebsiteand thisWebsiteshouldbe regularlyconsultedby theBusinessPartners for theup-to-dateversionof theseGuidelines. In linewithToyota’sbasicqualitypolicy,westronglycooperatewithourSupplierstomeetandevenexceedourCustomers’qualityexpectations.WesupportourSuppliersbothduringproductionpreparationandmassproductionstagestoassuregoodqualitypartstobeinstalledonToyotavehiclesanddeliveredtoourCustomers.
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WecommunicateourexpectationsandrequirementstoourSuppliersthroughtheToyotaTechnical InstructionManual(TTIM)andtheSupplierQualityAssuranceManual(SQAM)tosupporttheirqualityassurancesystemandtoensurethequalityofsuppliedparts.TTIMprovidesproceduresanddocumentsforthedesignofToyotaand/orToyotaapprovaldrawings.SQAMprovidesproceduresanddocumentsformanagementofaneffectivequalitysystem.Accordinglybuilt-in-quality,problempreventionandcontinuousimprovementcanberealised.
Aspartofoneteamspiritandkaizenmind,andtodeliver“alwaysbettercars”toourCustomers,wecontinuouslyencourageopenandfreecommunicationofideasandinformationbetweenourSuppliersandToyota.
Toyota Motor Europe – Quality
C
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BycreatingtheSupplierDeliveryAssuranceManual(SDAM)inlinewithourToyotaProductionSystem(TPS)philosophy,wearedeliveringclearguidanceonhowtohandleToyotaoperationsforallaspectsofthesupplychain.Thiswaywewanttoensurethatthesafestandbestpracticelogisticsoperationsareinplacethroughoutthesupplychain.
Byrespectingandfollowingourprocedures,wearebuildingastrongrelationshipwithoursupplierswhichalsoallowssmoothpartsflowfromthesuppliertoToyotaplants.
ThereforeToyotaexpectsfromitssuppliersthattheywillfollowandapplytheseguidelinesatalltimes.
Toyota Motor Europe – Delivery
D
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Aspartofoursupplierpurchasingrelationship,acriticalphaseforallpartsandcommodities,isthedevelopmentandpreparationtowardsanewproject.
To support this, Toyota Motor Europe has developed and deployed a common approach for supplier partspreparationactivities,thisallowsustoachievetheminimumexpectedrequirementsandtheevermoredemandingquality,lead-timeandcosttargets.
Inlinewiththespiritofgoodcooperationand‘TheToyotaWay’,weadoptastrongteamapproachtothisprocesswithsuppliers,throughourSupplierPartsTrackingTeam(SPTT).Weexpectsupplierstoproactivelyapproachthisthroughstrongproblemsolving,continuousimprovementandcommunication.
Toensuresupplierunderstandingofallofourexpectations for this,wehavedevisedourSupplierProductionPreparation Manual (SPPM). This manual details the required activities to support successful and safe jointdevelopmentofproducts,duringtheproductionpreparationphaseofaproject,andleadtoasuccessfulpartsandprojectlaunch.
Toyota Motor Europe – Production Preparation
E
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Toyota Earth CharterThe Toyota Earth Charter was announced in 1992 (revised in 2000), and since its implementation we arecontinuouslyfocusingonincorporatingourbasicpolicyintoourday-to-dayactivities.
Basic policyI. Contribution toward a prosperous 21st century societyIn order to contribute toward a prosperous 21st century society,
aim for growth that is inharmony with the environment, and challenge
achievement of zero emissions throughout all areas of business activities.
II. Pursuit of environmental technologiesPursue all possible environmental technologies, developing
and establishing new technologies to enable the environment
and economy to co-exist harmoniously.
III. Voluntary actionsDevelop a voluntary improvement plan, not only based on thorough
preventive measures and compliance to laws, but that addresses
environmental issues on the global, national, and regional scales
and promotes continuous implementation.
IV. Working in co-operation with societyBuild close and cooperative relationships with a wide spectrum
of individuals and organizations involved in environmental preservation
including governments, local municipalities, as well as with related
companies and industries.
Action guidelines1. Always be concerned about the environmentChallenge achieving zero emissions at all stages, i.e., production,
utilization, and disposal.
•Developandprovideproductswithtop-level
environmental performance
•Pursuitofproductionactivitiesthatdonotgeneratewaste
•Implementthoroughpreventivemeasures
•Promotebusinessesthatcontributetoward
environmental improvement
2. Business partners are partners in creating a better environmentCo-operating with associated companies.
3. As a member of societyActively participate in social actions.
•Participateincreationofcyclicsociety
•Supportenvironmentalgovernmentpolicies
•Contributealsotonon-profitactivities
4. Toward better understandingActively disclose information and promote
environmental awareness.
Toyota Earth CharterImplementing consolidated environmental management
Toyota Motor Europe – Environment
F
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Toyota Environmental Challenge 2050
Challenge to Zero & Beyond
Withtheaimtomovetowardanetpositiveenvironmentalimpact,Toyotahassetitselfsixambitiouschallengesthatareaddressingkeyglobalenvironmentalissuessuchasclimatechange,watershortages,resourcedepletionanddegradationofbiodiversity.
Bysettingthesechallenges,Toyotaiscommittedtocontinuingtowardtheyear2050withsteadyinitiativesinordertorealizeasustainabledevelopmentofoursociety.
We will strongly cooperate with our suppliers and we will provide possible support both during productionpreparationandmassproductionstagesinordertoconsolidatenewideas,dynamismandtechnologytotackletogethertherealisationofatrulysustainablesociety.
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Thekeymessageofeachofthesixchallengesisexplainedbelow:
ForfurtherinformationonToyotaEnvironmentalChallenge2050pleaseaccessthefollowinglink:https://www.toyota-europe.com/world-of-toyota/feel/environment/environmental-challenge-2050
ReduceglobalaveragenewvehicleCO2emissionsby90%by2050(incomparisonwith2010levels)bypromotingthedevelopmentofnext-generationvehicleswithloworzeroCO2emissions.
Minimizewaterconsumptionandenacteffectivewastewatermanagementinawaythatissensitivetolocalneeds.
CompletelyeliminatingallCO2emissions,includingprocessesofmaterials,partsandmanufacturing,disposalandrecyclingofvehicles.
Improveresourceefficiencytowardanidealresource-recyclingbasedsocietybydevelopingrecyclingtechnologiesandproducingvehiclesfromthematerialsofend-of-lifevehicles.
AchievezeroCO2emissionsinallplants,byimprovingthemanufacturingtechnologiesandadoptingrenewableenergyandhydrogenenergy.
Enrichinglivesofcommunities’ineachregionbyengaginginplantingtreesatplants,environmentalconservationactivitiesandenvironmentaleducation.
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Environmental Initiatives Related to Supplier Business ActivitiesToyota’sGlobalVisiondefinesourspiritof“Contributingtosocietythroughmanufacturingcars”withthefocusonprovidinghighqualityproductsandservicesthatbringasmiletothefaceofourcustomersinanenvironmentallyconsciousmanner.
Wearecontinuouslyworkingtoimproveourenvironmentalperformancethroughoutourownoperationsandcountonoursupplierstotakeasimilarapproach.
Tothisend,inadditiontoensuringmandatorylegalcompliance,werequestthatoursupplierstakeanactiveapproachinenvironmentalinitiativesintheirbusinessactivities.Suchenvironmentalinitiativeswouldbethereductionofenergyconsumptionandofgreenhousegasemissions(e.g.eliminationofhighGWPCFC),theminimizationofwaterusage,thereductionofwasteandadrivetoreduce/replaceuseofSubstancesofVeryHighConcern(SVHC).
1. Enhancing and Reinforcing Environmental Management
1.1.EstablishinganEnvironmentalManagementSystem
Addressingenvironmentalimpactsisoneofthemajorchallengesacrosstheglobe,withpressuretominimizetheimpactcomingfrommanysources,includinggovernments,tradeassociations,supplychainsandothersocialandfinancialstakeholders.
AnEnvironmentalManagementSystem(EMS)providesaframeworkformanagingenvironmentalresponsibilitiesefficiently in a way that is integrated into the overall operations. ISO 14001 or EMAS are two commonlyimplementedEnvironmentalManagementSystemstandardsthataredesignedtoaddressthedelicatebalancebetweenmaintainingprofitabilityandreducingenvironmentalimpact.
Convincedaboutthebenefitofsuchanapproach,ToyotaitselfensuresthatallitsEuropeansites–productionplants,partsandvehiclelogisticsites,nationalmarketingandsalescompanies,HeadOfficeandR&DCentre-areISO14001certified.
ToyotaexpectsitssupplierstoimplementacertifiedEnvironmentalManagementSystem(forexampleISO14001orEMAS).Wewillcheckonthecertificationacquisitionstatusofoursuppliersaccordingly.Werecommendoursupplierstosystematicallycontrolandpromoteenvironmentalprotectionactivities.Inaddition,oursuppliersarerequestedtomakeeffortsinordertoachievecontinuousenvironmentalimprovements.Finally,inordertomanagetheentiresupplychain,werecommendoursupplierstoadviseanddirectonEnvironmentalManagementSystemtheirupstreamsuppliers.
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1.2ManagementofProductsandMaterialsdeliveredtoToyota
REACH and other Chemical RegulationsREACHisaEuropeanRegulationthatcameintoforcein2007withtheaimtoensuremanufacturing,placingonthemarketanduseofchemicalsthatdonotaffecthumanhealthandtheenvironment.ForToyotaMotorEurope,allsubstances-ontheirown,inmixturesorincertainarticles-whichareproduced,importedorusedinquantitiestotallingoveronetonneperyearshallbeclassifiedandregisteredtoECHA(EuropeanChemicalsAgency).
OtherREACHrequirementsmayalsoapply,dependingonthetypeofchemicals(ifeithertheycontainSVHCornot)andquantitiesthatareplacedonthemarket.Suchrequirementsare,forexample,communicationtodownstreamusersaboutSVHCcontent,notification,authorizationorrestriction.
ThetimelineofREACHregulationisshownbelow:
2007 2008 2009 2010 2011 2013 2018
01/06/07SetupofagencyInformationinthesupply chain(TitleIV)REACHentersintoforce
01/06/08AuthorisationRegistration(TitleII)Downstreamusers obligation(TitleV)
01/06/112ndversionofprioritylist forauthorisation)NotificationofSVHCspresentinarticlessixmonthsafterinclusionincandidatelist
01/06/133rdversionofprioritylist forauthorisation
01/06/18
01/12/08Publicationofcandidatelistbetween09/08and09/09Listofpreregistratedsub-stances
01/06/091stversionofprioritylistfor authorisationRestrictions(TitleIX)
Pre-registration
Registrationofphase-insubstancesabove100t/a
Registrationofphase-insubstancesabove1t/a
Registrationofphase-insubstancesabove1000t/a&CMRR50/53above100t/aandsubstancesforauthorisation
01/12/10
01/06/13
Registrationofnonphase-insubstancesandnonpre-registeredsubstancesabove1tbefore manufacturing/importing/puttingonthemarket
Documents to be submitted When&howtosubmit
ProofofISO14001,EMASorotherEnvironmentalManagementSystem
Potential Suppliers: tobesubmittedtogetherwiththequotedirectlytoyourToyotaPurchasingcontact
Existingsuppliers:newproof(whenpreviouscertificationexpired)tobeprovidedimmediatelyeitherviaplatformdefinedbyToyotaPurchasingorviamailtoBusinessPlanningteamcsr.purchasing@toyota-europe.comortoyourPurchasingcontact
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Pleasebeawarethatthegeneralrulesforproducing,importingandusingchemicalswithintheEUaresetinREACH.However,REACHiscomplementedbyotherEUlegislationssuchasCLP(Classifying,LabellingandPackaging),BPR(BiocidalProductsRegulation)orthoseonnano-materials.Inaddition,besidestheEuropeanRegulationsonChemicalsandtheJapaneseChemicalSubstancesControlLaw,NorthAmericaandAsiaareintroducingtheirownregulations.Therefore,itisimportanttocooperateinordertocollectinformationonthechemicalcontentofourproductsandmanageoursupplychain.
Material Safety Data Sheets & Safety LabellingTMEandEMCoperationsarecommittedtocomplywithalltheapplicablerulesandregulations-includingREACH(1907/2006EC)andCLP(1272/2008EC)-relatingtotheprovisionsanduseofSafetyDataSheets(SDS)&safetylabelling.Allarticlesandmaterialsthatareclassifiedashazardoushavetobepackaged,marked,labelledanddocumentedinaccordancewithallapplicableregulationstoensureclearhazardcommunication.
SDSs shall be prepared/updated according to changes in legal requirements andmaterial composition. SDSapprovalisrequiredbeforethelaunchofanewpartormaterial.
TMEandEMCswillensurethatallToyotaemployeesinvolvedinthehandlingofpartsandmaterialswithaSDSaretrainedinordertoperformtheirjobsafely.
KeypointsforSDSandLabelling:
• TheproductlabelandSDSdatamustincludeconsistentinformationinaccordancewithcurrentEuropeanlegalrequirements;
• SDSmustbeupdatedeachtimetherearechangesinlegalrequirementsorinmaterialcompositionanditmustbesuppliedwiththefirstdeliveryoftheproduct;
• AcopyofanyrevisedSDSshallalsobesenttotherelevantpurchasingcontact.
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Managementofelimination /reductioninuseofSubstancesofConcern
BusinessPartners Documentstobesubmitted
OEPa
rtsDire
ctM
aterials
IndirectM
aterials
(includ
ingEq
uipm
ents,
Designan
dco
nstru
ction,
Clean
ing,Lan
dsca
ping
)Ve
hicle
ServicePa
rtsAc
cessories
Packaing
materials
Logistics
Documentsrequired Submittowhom Duedate
OEpa
rts,serviceparts,accessorie
san
ddirectm
aterials(inc
luding
packaging
materialsfo
rthe
seitem
s)
Development/Design/Mass production stage•FollowToyotaTechnicalStandardTSZ0001G“ControlMethodforSubstancesofEnvironmentalConcern”,whenmanaginginformationonuseofSubstancesofConcern,andreducingoreliminatingtheiruse.PleaseusethelatestversionofTSZ0001Gasitisrevisedinaccordancewithregulationdevelopmentsinanyregion.
Wemaycheckthestatusofyourproductswithregardtosubstancesinallstages.Incaseofrequest(i.esurvey),pleaserespecttheduedate.
• • • • •
•ToyotausesIMDS-basedmaterialdatamanagementgloballyasatoolforcontrollingchemicalsubstancesaswellasvehiclerecyclabilityrates.Theflowofdatamustreflecttheflowofmaterialsandcomponents,sothematerialdatamustpassalongthesupplychain.SuppliersshouldproactivelyprovideIMDSdatafornewpartsandpartchangeswhichrequirearesubmittalaccordingtotherequiredtiming.TheIMDSreportingrequirementfornewpartsdoesnotsupersedeotherTMC/TMErequirementssuchasthoseforrecyclability/SOCcompliance.
•FordataentryintoIMDS,pleaserefertothefollowingdocuments:-TMEIMDSmanual-IMDSUserManual-IMDSmanualforToyotaoptions-IMDSFAQdocumentforToyotaoption
•Additionally,ToyotamayalsoaskIMDSdataorotherevidence(i.eanalysereport)forsupplementaryarticles.
•Wemayaskyouforanoverviewofyourchemicalmanagementprocessinternallyandalsothroughthesupplychain.Pleasebeawarethatwemayperformprocessaudittobusinesspartnerswherenecessary.
• •* •* •** Materialdata(IMDS) IMDS
Recyclabilityratesactivity:requestedduedateNewpartorchangethataffectIMDScontent:3monthsaftertherelease
•ControlandpreventuseofSubstancesofConcern:expectationstowardssuppliersaredescribedintheSupplierQualityAssuranceManual(SQAM)Chapter10andareaccessiblethroughtheQualityInformationSystem(QIS)
• • • • PleaseconsultSQAM,Ch.10
Packaging materials at supplier•PleasefollowthePackagingManualissuedbyyourToyotacontact.•Whenintroducingnewpackagingmaterial,selectmaterialsthatdonotcontainanyoftheprohibitedorrestrictedsubstancesspecifiedinTSZ0001G.•Whendeliveringtheinitialversionofnewly-adoptedpackagingmaterial,ensureeliminationinuseofthe10SoCsmentionnedinSQAMCh.10,butalsoofanyotherproductprohibitedbyrelevantregionalandlocalregulation(REACH,CLP,...).•PleaseconsidertheuseofenvironmentallyfriendlyRustPreventiveMaterial(†VCI):ToyotaMotorEuropemayprovidecontactsofcurrentBusinessPartnerswhichhavereceivedpriorapprovalbyToyota.Reason:PackagingmaterialfromcurrentBusinessPartnersarealreadysubmittedtoEuropeanChemicalAgency
†VCI=VolatileCorrosionInhibitor
• • • • •
DeclarationofnouseofbannedSoC
Reportofcontents
Packagingspecificationsheet(ifyouhaveconnection,inputvia“SupplierPortal”)
ForParts&Accessories:toTMEFHSEP-PQcontact
Whendeliveringnewly-adoptedpackagingmaterials
Heavy metal ban•Pleasemakepartscontainingheavymetalsidentifiable,accordingtotheELVdirective2000/53/ECart.4.2.(b)(iv)andAnnexII,inordertoavoidcontaminationofrecycledmaterials
• • • •
InordertocomplywithChemicalLegislations,allsuppliersarerequestedtodeliverpartsandrawmaterialsincompliancewithlaws,ToyotastandardsandQualityManagementManuals,asdescribedinthetablebelow:
*Notrequired,butanticipatedforfuture**Pleaserefertothespecificrequirementsforsuppliersofaccessories
Notapplicable
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Managementofelimination /reductioninuseofSubstancesofConcern
BusinessPartners Documentstobesubmitted
OEPa
rtsDire
ctM
aterials
IndirectM
aterials
(includ
ingEq
uipm
ents,
Designan
dco
nstru
ction,
Clean
ing,Lan
dsca
ping
)Ve
hicle
ServicePa
rtsAc
cessories
Packaing
materials
Logistics
Documentsrequired Submittowhom Duedate
Dire
ctm
aterials,ind
irectm
aterialsand
packaging
materialsdelivered
/broug
htatp
lantsorlogisticcen
tres
Management of chemicals that are to be delivered/brought to Toyota •TheintroductionofanyneworchangeddirectmaterialneedstobeapprovedbyTMEviatheChemicalChangeProcedure(PE-PLE-017)andatEuropeanManufacturingCentersbylocalprocedures.•Anymaterialsthatareusedbycontractors(construction,cleaningandlandscapingcompaniesaswellasequipmentsuppliers)mustnotcontainanyofthebannedsubstancesfoundonToyotaStandardTMRSAS0126nandmustcomplywithREACH,CLPandanyotherEuropeanandlocalregulation.
• • •-SafetyDataSheet(SDS)forchemical
TMEMaterialsEngineering
Atleast4weeksbeforeanytrials
Management of chemicals in direct and indirect materials•Whenplanningtoadoptanewdirectorindirectmaterial,delivertheSafetyDataSheet(SDS)-inlocallanguageandEnglishversion-forchemicalsubstancesandtheDeclarationofnouseofToyotaBannedsubstance.•PleaseupdatetheSDSincaseofanychangeandsendtheupdatedversiontoyourrelevantpurchasingcontact
• •
-SafetyDataSheet(SDS)forchemicalsub-stances-DeclarationofnouseofbannedSoC
ToyourPurchas-ingorengineercontact
Atleast4weeksbeforeanytrials
Management of chemicals in packaging materials•PleasefollowthePackagingManualissuedbyyourToyotacontact.•Whendeliveringtheinitialversionofnewly-adoptedpackagingmaterial,ensureeliminationandreductioninuseofthe10SoCsmentionnedinSQAMCh.10,butalsoofanyotherproductprohibitedbyrelevantregionalandlocalregulation(REACH,CLP,...).•PleaseconsidertheuseofenvironmentallyfriendlyRustPreventiveMaterial(†VCI):ToyotaMotorEuropemayprovidecontactsofcurrentBusinessPartnerswhichhavereceivedpriorapprovalbyToyota.)Reason:PackagingmaterialfromcurrentBusinessPartnersarealreadysubmittedtoEuropeanChemicalAgency
†VCI = Volatile Corrosion Inhibitor
•
-DeclarationofnouseofbannedSoCs-SafetyDataSheet(SDS)forchemicalsubstances-Reportofcontents-Packagingspecificationsheet
Forpackagingmaterialsforlogisticscentres:toTMEWHopspackagingcontact
Whendeliveringanewly-adopt-edpackagingmaterial
Notapplicable
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1.3. Promotion of Environmental Management through the whole Life Cycle Thinking
LifeCycle Thinking (LCT) andLifeCycleAssessment (LCA) are essential to Toyota as a global company.Wearemakingeffortstoreducetheenvironmental impactateachstageoftheproduct lifecycle.Theobjective istodiscoverhowmuchwehaveimprovedthenewgenerationproductincomparisontothepreviousoneandtoensurethatallthelearningsareintegratedintothenewproductdesignanddevelopment.
LCTistheprocessoftakingintoaccountindecisionmakingbothresourcesconsumedandtheenvironmentalandhealthpressuresassociatedwiththefulllifecycleofaproduct,fromdesignstagetothefinalrecycling.
LCAisaninternationallystandardizedmethodology(ISO14040series)thatsupportsLCTandithelpstoquantifytheresourcesconsumedandthepotentialenvironmentalimpactsoftheproduct.
InordertopromoteLCTandLCA,Toyotarequestsitssupplierstoimplementinitiativestoreducetheenvironmentalimpactthroughouttheproductlifecycleofthedeliveredproducts.
Materialspurchased(Purchasedby
businesspartner)
Recycle & Waste
(Recyclinganddisposalofend-of-
lifeproducts
Use(Customeruse)
Logistics(LogisticsattherequestofToyota)
Vehicle assembly(Productionat
Toyotaorequipmentuse)
CLOSING THE LOOP
Logistics
(Deliverylogistics)
Operationbase
(Productionatbusinesspartner)
1 2 3 4 5 6 7
ProductLifeCycleThinkingScheme
Documents to be submitted When&howtosubmit
Partsenvironmental performancedata
PotentialandexistingSuppliers:tobesubmitteduponrequesttoyourToyotaPurchasingcontact
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2. Reduction of Greenhouse Gas Emissions
Toyotaevaluatesgreenhousegas(GHG)emissionsthroughouttheproductlifecycleandstrivestosignificantlyreducetheminordertocontributetoalow-carbonsociety.
Tothisend,oursuppliersneedtotakeanactiveapproachtoreduceGHGemissionsofthedeliveredproducts.
ReductionofGHGemissionsbymaterialspurchased
WerecommendoursupplierstoimplementinitiativestoreduceGHGemissionsofthepurchasedmaterials,suchas:
• Reduceuseofrawmaterialsbyreducingtheweightofparts;
• PromotelowGHGemissionrawmaterialsduringproduction;
• Promoteuseofrecyclingmaterials;
• Promoteuseofbiomassmaterials.
ReductionofGHGemissionsatsuppliers’operations
Werequestoursupplier tomanageandreduceactualGHGemissionsatalloperations (includingplants,R&Dfacility,office,salesoffice,logisticsfacility).
ReductionofGHGemissionsatlogisticsperformedattherequestofToyota
Supplierswhoarecontractedtocarryoutthelogisticsofcompletevehicles,productionpartsandservicepartsmustfullyunderstandToyota’sinitiativestoreduceGHGemissions.SuchsuppliersarefurtherrequestedtoworkwithToyotaandcooperatewithToyota’seffortstoimplementGHGemissionsreductionmeasures.
Inordertomakesteadyimprovements,suppliersarerequestedtomaintaindataonfuelconsumption,distancetravelled,fuelefficiencyandotheritemsthatindicateannualperformanceandGHGemissionsperunittransported,andtoreportperiodicallyonthestatusofactivities.
ReductionofGHGemissionsfromdevelopmentthroughtodisposalandrecycling
At design and development stage of the delivered products Toyota suppliers are requested to take intoconsideration GHG emissions reduction. In addition, suppliers have to consider proper treatment, reuse andrecyclingatdisposalstageofend-oflifeproducts.
Reductionofpackagingmaterials
Toyotaworkstoreducetheuseofpackagingandwrappingmaterials.Therefore,supplierswhichdevelopanddeliverpartsorpackagingequipmenttoToyotaarerequestedtoadoptapro-activeattitudeandtocooperatewithToyota’seffortstoreducetheuseofpackagingandwrappingmaterials.
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Duringpackagingdesigntheimpactontheenvironmentateachstepofthepackaginglifecycleshouldbetakenintoaccount.Obviously,pleasebear inmindanoptimalcostbalancebetweenpartsquality,materialuseandlogisticshandling.
3. Reduction of impact on water environment
Consciousthattheworld’swaterneedsaregrowingfast,Toyotaismakingeffortstopromoteminimizationandoptimizationofwaterusebytakingintoaccounttheconditionsineachcountryandregion.
ExamplesofToyotaspecificinitiativesarereducingwaterconsumptioninexistingmanufacturingprocessesandimprovingwaterrecyclingrates.
Asthewaterenvironmentdiffersgreatlyacrosstheglobalregionswhereweoperate,wewilltakecaretointroducemeasuresthataresensitivetolocalneeds.
Movingforward,werequestoursupplierstoreducetheimpactonwaterattheiroperationsasmuchaspossible.
Reductionofimpactonwaterinoperations
Suppliersarerequestedtoimplementactivitieswithinalltheiroperations(productionplants,logistics,offices,R&Dsites,salesoffices)thatreducenegativeimpactonwater.Suchactivitiescouldbe:
• Reductionoftheamountofwaterused;
• Useofrainwater;
• Recyclingwateratplants;
• Improvewaterqualityofdischargedwater;
• Conservationofintakesource.
4. Promotion of resource recycling
Re-usability, Recoverability, Recyclability (RRR)
Toyotaisworkingonimprovingthere-usability,recoverabilityandrecyclabilityrateandreducingthevolumeofautomotiveshredderresidue(ASR),inlinewiththeEUEndofLifeVehicle(ELV)Directive2000/53/EC.
SinceDecember2008,the‘3R’certificate(Directive2005/64/EConthetype-approvalofmotorvehicleswithregardtotheirre-usability,recoverabilityandrecyclability)ismandatoryfornewvehicletypesunderWholeVehicleTypeApproval(Directive2007/46/EC).
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Inorder tocalculatethere-usability, recoverabilityandrecyclability rateofavehicle,materialdata iscollectedthroughthesupplychain.Tothisend,Toyota’ssuppliersarerequestedtoinputthedatafortheirresponsiblepartsintoIMDS(InternationalMaterialDataSystem).
Weight Mandatory/ Voluntary Requirements
Rubberparts >200g MandatoryFollowmateriallabellingsystemforplastic/rubberparts
Plasticparts
>100g Mandatory
<100g Voluntary Labelasmuchaspossible
Documents to be submitted Types of products When to submit To who to submit
IMDSdata OEparts Uponrequest MaterialEngineeringDivision
Inaddition,inordertofacilitatetheidentificationofplastic/rubberpartsthataresuitableforreuseorrecovery,werequestoursupplierstolabelthosepartsbyindicatingthatthematerialisincompliancewiththerelevantlawsandregulationsinEurope,Japan,KoreaandUSA.LabellingistobedonebyfollowingthemateriallabellingguidelinesoftheEuropeanAutomobileManufacturersAssociation(ACEA).
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Documents to be submitted Types of products When to submit To who to submit
DeclarationofRenewableandRecycledMaterials OEparts Uponrequest MaterialEngineering
Division
PromotionoftheUseofRenewableandRecycledMaterials
With theaim topromotecar-to-car recycling towardan ideal resource-recyclingbasedsociety,Toyotamakesefforts to expand the use of renewable resources and recycled materials. To this end, Toyota suppliers arerequestedtoimplementresourcerecyclinginitiatives.
Promote resource recycling of the delivered products (including service), resource recycling at all operations and in logistics Inordertopromotecar-to-carrecycling,suppliersarerequestedtoreduceresourceuseinthedeliveredproducts,to implement recycling activities within operations and to properly treat after use and to reduce the use ofpackagingmaterialsinlogistics.Inaddition,applicablesuppliersarerequestedtodiscusswiththedepartmentinchargeatToyota for thematerial introduction,andmustsubmit thedeclarationof renewableresourcesandrecycledmaterialsuponrequest.
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5. Establishing a society in harmony with nature
Since its foundation in 1937, Toyota has consistently committed to contribute to a society where people,automobilesandnaturecoexistinharmony.
Lookingforward,wewouldliketopromoteconservationactivitiesbeyondtheToyotaGroupanditssuppliers.
Therefore,werequestoursupplierstogiveamaximumconsiderationtobiodiversityandimplementinitiativesinordertoestablishasocietyinharmonywithnature.
Deliveredproducts(includingservices)andactivitiesatsuppliers’operationswhichcontributetothepreservationandenhancementofbiodiversityandpromoteharmonywithnature
Toyotarequeststhatsuppliersdeliverproductsandimplementactivitieswithintheiroperationswithafocusonbiodiversityandminimizenegativeeffectonnature.
Furthermore, Toyota encourages collaboration and request suppliers to proactively propose products thatcontributetobiodiversity.
Deliver products that contribute to biodiversityToyotarequestssupplierstodevelopproductsthatminimizetheeffectonbiodiversity,especiallyincaseofusingplant-derivedrawmaterials.Wewillcheck,wherenecessary,ifthereisanyeffectonthebiodiversityduringrawmaterialproduction.
Activitiesatsuppliers’operationsthatcontributetobiodiversityToyota requestssuppliers tominimize theeffectonnatureduringproduction. Inaddition,we recommendoursupplierstocollaboratewithlocalstakeholdersandNGOswhichpromotenatureconservationanddevelopsuchpartnershipsasmuchaspossibleinordertoconservebiodiversity.
HarmonywithnaturebypromotionofactivitiesfromChapter1to4
Wewouldliketorequestoursupplierstopromoteactivitiesfrom“1.EnhancingandReinforcingEnvironmentalManagement”,“2.ReductionofGreenhouseGasEmissions”,“3.Reductionofimpactonwaterenvironment”and“4.Promotionofresourcerecycling”consideringasocietyinharmonywithnature.
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Glossary ASRAutomotiveShredderResidue
AccessoriesGenuineToyotaaccessoriesinstalledatToyotainordertogiveanaddedattributetothevehicleExamples:floormats,navigationsystems
CLPTheCLPRegulation1272/2008 (Classification,LabellingandPackaging) is aEuropeanUnion regulationwhichalignstheEuropeanUnionsystemofclassification,labellingandpackagingchemicalsubstancesandmixturestotheGloballyHarmonizedSystem(GHS).Itisexpectedtofacilitateglobaltradeandtheharmonizedcommunicationofhazardinformationofchemicalsandtopromoteregulatoryefficiency.ItcomplementstheRegistration,Evaluation,AuthorizationandRestrictionofChemicals(REACH)RegulationandreplacesthecurrentsystemcontainedintheDangerousSubstancesDirective67/548/EECandtheDangerousPreparationsDirective1999/45/EC
CSRCorporateSocialResponsibility
High GWP CFC ChlorofluorocarbonswithhighGlobalWarmingPotentialwhichhaveabigimpactonglobalwarming
ELVEnd-of-lifeVehicleAnyvehiclethathascometotheendofitslifeundertheAutomobileRecyclingLaw
EMASThe Eco-Management and Audit Scheme (EMAS) is the EU voluntary instrument, which acknowledgesorganizationsthatimprovetheirenvironmentalperformanceonacontinuousbasis
EMC EuropeanManufacturingCompany
IMDS InternationalMaterialDataSystemStandardizedsystemtocollectmaterialdataintheautomotiveindustry.Suppliersarerequestedtoenterdataonproductmaterialsandcontainedchemicalsusingastandardizedformatandprocess
ISO 14001ThisISOstandardoutlinestherequirementsforanenvironmentalmanagementsystemtoenableanorganizationtodevelopandimplementapolicyandobjectives,whichtakeintoaccountlegalrequirementsandinformationaboutsignificantenvironmentalaspects
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LCALifeCycleAssessment.Amethod of evaluating a product’s environmental impacts throughout its entire lifecycle, from production todisposal
Materials (substances, mixtures)1.Substance:meansachemicalelementanditscompoundsinthenaturalstateorobtainedbyanymanufacturingprocess,includingadditivesnecessarytopreserveitsstabilityandanyimpurityderivingfromtheprocessused,butexcludinganysolventwhichmaybeseparatedwithoutaffectingthestabilityofthesubstanceorchangingitscomposition2.Mixture:meansamixtureorsolutioncomposedoftwoormoresubstances
Direct materialsUsedinToyotaplantsandthatbecomepartofthevehicleorunitExamples:steel,paint,automotivefluids
Indirect materialsUsedinToyotaplants,butwillnotbecomepartofthevehicleorunitExamples:cleaningsolvents,cuttingoil
SDAM SupplierDeliveryAssuranceManual
SDS SafetyDataSheet, inaccordancewithEUCommissionDirectives2001/58/EC,1999/45/EC,1967/548/ECandchangesaspublishedintheOfficialJournaloftheEuropeanUnion.Itdescribesnecessaryinformationtosafelyhandlechemicalsubstances
SPPM SupplierProductionPreparationManual
SQAMSupplierQualityAssuranceManual
SVHC SubstanceofVeryHighConcern
Parts (articles)1.Anobjectwhichduringproductionisgivenaspecialshape,surfaceordesignwhichdeterminesitsfunctiontoagreaterdegreethanitschemicalcomposition2.PartsthatweredevelopedforthevehicleandaredeliveredtoToyotaplants3.ServicepartsandaccessoriesExamples:bumper,engine,seat,wiper,windscreen,screw
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Packaging materials MaterialsdelivereddirectlytoToyota,andthoseusedforshipment/transportationofautomotiveparts
TTIMToyotaTechnicalInformationManual
REACHEuropean Regulation 1907/2006 concerning the Registration, Evaluation, Authorization and Restriction ofChemicals
SOC SubstancesofConcern
Service Parts ToyotaGenuinepartsmountedonavehicleinordertoreplacepartsExample:sidevisors,navigationsystems,audioequipment
VOC VolatileOrganicCompoundCompoundssuchassolventsofpaintsandadhesives that tend toevaporateundernormal temperaturesandpressures
WVTAWholeVehicleTypeApproval
Email Whentocontact? Pagereference
ProofofISO4001,EMASorotherEnvironmentalManagementSystem 29
Anti-briberyreporting 20
Conflictofinterestreporting 21