sutton plan 14 march 2017

Sutton Plan

14 March 2017

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What is the Sutton Plan?

• This project aims to set out the priorities for services in the borough for the next 5-10 years involving a range of public, voluntary and private sector partners.

• We want the borough to be a place where everyone has the opportunity to be happy, secure and successful and residents can live well throughout their lives.

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What have we done?• Online discussions• Attending groups• Coffee shop conversations• Borough wide resident discussion day P

age 3A

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What have we learnt so far?• What you love

– Sense of community– Green and open spaces– Schools

• What can be improved?– Wider range of shops on the high street– More affordable housing– Join up with healthcare and other services

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Next Steps

• Join the online discussion through MySutton #takepartmakechange

• 3 April – launch of Sutton Plan vision and priorities

• How do we now make it a reality?

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Any Questions?

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SuttonLocal Committee

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Advice Link Partnership Sutton - ALPS

LB Sutton Contract

ALPS provided by:Citizens Advice Sutton

Sutton Carers Centre

Age UK Sutton

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Citizens Advice Sutton contract with LB Sutton

Substantial ‘added value’ from services funded by other sources, including Sutton Library & Heritage Services and from contribution of volunteers

One phone number – 020 8254 2616to access multiple services

One website – www.suttonalps.org.uk for information and contact

Multiple locations providing information and access3

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http://www.suttonalps.org.uk/

Other partners

British Sign Language Advice

Live well

Sutton Uplift

Advicelink partner agencies: Sutton Mental Health Foundation, Refugee Migrant Network Sutton

Other local voluntary organisations

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Enquiry types

5

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Welfare Benefit enquiries

6

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Housing enquiries

7

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Debt enquiries

8

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Financial gains for clients

9

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Ethnicity

10

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Age

11

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Faith and belief

12

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Accommodation type

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Relationship Status

14

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Case study (1)Enquiry Area Other (Grant)

Client profile Client is 53 year old. She had been temporarily rehoused in

Sutton following a fire in her previous accommodation. Client had no insurance to cover the loss of household items. Client had four children staying with her.

Problem Client was looking for help to obtain funds to replace essential furniture when she would move back to her home.

How CAS helped Adviser assisted with application to a local grant making charity. This was successful and Client was provided with funds for essential items.

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Case study (2)Enquiry Area Debt

Client profile Client is 58 year old. She was living with her with adult children

in leasehold accommodation. Client has a mortgage.

Problem Client needed help with her debts, including one relating to arrears from her ground rent and also mortgage arrears.

How CAS helped Client advised on forfeiture proceedings. Signposted Client to the Leasehold Advisory Service. Helped Client to produce a financial statement which showed a substantial shortfall each month. Adviser gave Client advice on dealing with priority and non-priority debts and the options for dealing with those debts. Adviser identified that client was entitled to help with housing costs through Universal Credit.

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Case study (3)

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Enquiry Area Benefit

Client profile Client is 55 year old lady living in Council accommodation with husband and disabled daughter. Client is full time carer for her daughter.

Problem Client was referred to Citizens Advice through Sutton Carers Centre, initially for a benefits check. Client’s husband recently suffered a cardiac arrest that led to cognitive impairments.

How CAS helped Adviser identified that Client could be entitled to PIP & ESA plus UC Housing Element. These resulted in potential benefit gains of around £27,500 for Client’s family. Client would also be entitled to £300 every twelve months from the Carers Flexi Fund.

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www.suttonalps.org.uk

020 8254 2616

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Sutton Local Committee

14 March 2017 7pm

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Sutton Local Local Committee

www.sutton.gov.uk/neighbourhoodgrants

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Recently Funded Grants

£690


£262

Benhill Social ClubBingo machine and ICT equipment

Friends of St Nicholas Churchyardpurchase bags, gloves, pickers and rakes

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Friends of St Nicholas Churchyard- Litter Clear up


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Scheme 1617.9 Ranfurly Road Footway Parking

Phase 1

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Completed Public Realm Schemes

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2 lockable noticeboards for Rosehill Park east and Rosehill Park West

Turning head area

Addition of waiting restrictions

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Denbigh Close ‘at any time’ waiting restrictions

BEFORE: permit holder bays

AFTER: Reduced bay and Mon-Sat 8am-630pm waiting restriction

2 street litter bins for Rosehill Park

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Burnell and Lewis Lockable Noticeboard

before after

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Directional Sign on Ashton CloseP

age 34A

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Street Trees on Landseer RoadP

age 35A

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March 2017

Changes to our recycling and wastecollection service

Sutton Local Committee

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What is the South London Waste Partnership? P

age 38A

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Contract Structure

Lot 1 (All boroughs) Lot 2 (Sutton & Merton)

Recycling and waste collection Parks and Grounds maintenanceStreet cleaning CemeteriesCommercial waste Highway verge maintenanceWinter gritting Tree maintenance (excl inspections)Vehicle procurement and maintenance

Sports and play facilities management

Objectives1. Reduce spend (savings target of 20%)2. Increase income3. Maintain high quality service / customer satisfaction4. Provide environmentally sustainable, carbon efficient services5. Deliver innovative solutions

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Procurement Outcome

● OJEU January 2015/ Competitive Dialogue process

● Final tenders received April 2016

● Evaluated and approved through borough committees

● Lot 1: Preferred bidder - Veolia - start 3 April 2017

● Lot 2: Preferred bidder - idverde (was The Landscape Group) - start 1 February 2017

● Contracts signed in January/February 2017.

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Service Containers Frequency

Food Food Bin/Caddy Weekly

Paper & Card / Plastic, Glass, Cans and Cartons

Wheelie Bin/55l boxes Alternate weekly

Textiles and Batteries Bag Weekly

Rubbish (non-recyclable) Wheelie Bin Fortnightly

Chargeable Garden Waste Wheelie Bin Fortnightly

Chargeable Bulky Items n/a On request

Proposed kerbside collection servicesP

age 41A

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Existing Green Bin• cardboard - larger items and boxes should be broken down• newspapers, catalogues and telephone directories• books, envelopes and office paper• junk mail - excluding polythene• wrapping paper and greetings cards

New Green Box• plastic bottles (HDPE, PET and PVC) - including lids• plastic food trays, pots and tubs - including takeaway trays and yogurt pots• steel and aluminium cans, aerosols and foil• glass bottles and jars (clear or coloured) - including lids• food and drink cartons - including poly, foil and wax lined Tetra Paks

New Food Waste Containers• cooked and uncooked food waste• meat and bones• Teabags and coffee grounds

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Proposed ContainersP

age 43A

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7 - Cheam North, Worcester Park and Sutton Central 5 - St Helier, Wrythe and

Wandle Valley and Beddington and Wallington

6 - Sutton, South Cheam and Belmont and Carshalton and Clockhouse

Proposed neighbourhood structureP

age 44A

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Benefits

• Significant savings

• Enhanced service to flats

• Additional recycling services - food/textiles/batteries

• Contribution to One Planet Sutton recycling targets

• Third sector involvement and apprenticeships

• No day change for households from April 2017

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Veolia and Sutton working together

• Use Veolia’s experience in the industry

• Use Sutton’s local knowledge

• Co-produce a joint communication plan

• Develop contract management arrangements

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Communications activity

● Every household has already received one set of information delivered directly to their house.

● Booklet and food waste leaflet to be delivered with containers from mid March

● Bespoke communication materials for houses and flats.

● Online and offline communications, including engagement events.

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Breakout

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sutton plan 14 march 2017

Documents