suzuki presentation

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  • 8/4/2019 Suzuki Presentation

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    Product strategies for new marketsand existing categories

    Chandrabhan Singh Nathawat 10DM-037

    Perrine Lotin 11FRN-163

    Swann le Moigne 11FRN-164

    Jakub Domeracki 11FRN-165

  • 8/4/2019 Suzuki Presentation

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    Suzuki Motors

    Established in 1909 by Michio Suzuki as

    loom manufacturing company.

    Manufacture the first bike in 1952 and

    renamed as Suzuki Motor Company, Ltd.

    Started manufacturing cars in 1961 with

    first model Suzulight.

    Started exporting motorcycles to US in

    1964.COMP

    ANY

    PRESEN

    TATION

    Company overview Cars market Customer profile - Recommendations

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    American Suzuki Motor Co.

    ASMC was launched as a subsidiary of

    Suzuki Motors in US headed by Douglas

    Mazza.

    Initially it was to be launched in 1989, but

    due to new entrants they changed their

    plan and pre pond the penetration.

    COMP

    ANY

    PRESEN

    TATION

    Company overview Cars market Customer profile - Recommendations

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    Dealer Network in US

    Separate showrooms for Samurai by theprospects Dealers

    With the introduction of new models in

    product line the staff, facility would beincreased

    37 cars given to each dealer to sell

    calculating 30 needed to be sold forcovering monthly operating cost. Later setto 47 cars per dealer.

    COMP

    ANY

    PRESEN

    TATION

    Company overview Cars market Customer profile - Recommendations

  • 8/4/2019 Suzuki Presentation

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    Ansoffs Matrix

    Market

    Penetration

    Product

    Development

    MarketDevelopment

    DiversificationAUT

    OM

    OTIVE

    M

    ARKET

    Company overview Cars market Customer profile - Recommendations

    PRODUCT

    MARKET

    Existing New

    New

    Ex

    isting

    Selling existingproduct to new

    types of consumer

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    Market Positioning

    AUT

    OM

    OTIVE

    M

    ARKET

    Company overview Cars market Customer profile - Recommendations

    A (minicompact)

    B (subcompact)

    B+

    C (compact)

    C+

    D (family)

    Compact Pickup

    Pickup

    SUVFUN CATEGORY

    Distinctive / Design

    Practical

    Low Price High Price

    Pros:

    Same style / 4X4 / Off-road

    Cons:

    Low market volume

    Pros:

    Great imported car (56%)

    Cons:

    Lose subcompact customer

    Pros:

    Large mkt / good

    milage /price lower

    Cons:

    Less confort

  • 8/4/2019 Suzuki Presentation

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    Target sales by segment

    AUT

    OM

    OTIVE

    M

    ARKET

    Company overview Cars market Customer profile - Recommendations

    SUV Compacy P/U Subcompact

    % total industry 3% 8% 12%

    % of imported 6% 56% 46%

    % target imported 120% 22% 4%

    % target segment 7% 12% 2%

    Samurai target :

    30 000 units

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    Suzuki survey from Canada

    Cars sold 4000 in 1984

    75% Male

    62% between 18 to 34 years old

    Average age of buyers 33

    51% lived in two-person household with average income $43 800

    Suzuki Samurai one world description FUN 41%

    Main reason for purchase Design/Appearance 64% and Economy/Value

    55% Within group 4x4 39%, good looking 22%

    Disadvantage of the study: strong climatic and cultural differences

    Company overview Cars marketCustomer profile - Recommendations

    CU

    STOM

    ER

    PROFILE

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    Suzuki survey from Florida

    Cars sold 3000 in 1984

    Buyer two major groups:

    young, on average 18 to 30 years

    Single

    First time car buyer

    Also young woman

    People above 30

    Both single and married

    Suzuki bought as a third or fourth vehicle

    Disadvantage of the study

    not nationwide but still bringing strong cluesabout potential buyer

    Company overview Cars marketCustomer profile - Recommendations

    CU

    STOM

    ER

    PROFILE

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    Suzuki survey

    Major ways of getting information about car:

    Word of mouth

    Dealership

    Most important features for the client: price, versa and and the fact thatmodel was convertible

    Four-wheel drive was not consider as the principal feature of the car

    Car perceived as a symbol of independence

    Appearance linked strongly to attitude - car attractive for young or young-

    at-heart

    Company overview Cars marketCustomer profile - Recommendations

    CU

    STOM

    ER

    PROFILE

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    Target Group

    Both man and woman

    Aged between 18 and 25

    Buying first car or second/third car in the household

    Price sensitive

    Looking for fun from using a car

    Interested and versality and convertability

    Treating a car as a symbol of independence

    Expecting to have a limited use of 4x4 feature

    Looking for car not fitting the classical market segmentation

    Company overview Cars marketCustomer profile - Recommendations

    CU

    STOM

    ER

    PROFILE

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    PERCEPTUAL

    M

    AP

    Company overview Cars market Customer profile - Recommendations

    Off road

    Everyday

    Domestic Sport

    Utility

    Domestic Pick up

    Import Sport

    Utility

    Import Pick up

    Good Off road

    Good Every Day

    Poor Off road

    Poor Every Day

    Good Off road

    Poor Every Day

    Poor Off road

    Good Every Day

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    PERCEPTUAL

    M

    AP

    Company overview Cars market Customer profile - Recommendations

    Comfort

    Styling

    Domestic Sport

    Utility

    Domestic Pick up

    Import Sport

    Utility

    Import Pick up

    Good Comfort

    Good Styling

    Poor Comfort

    Poor Styling

    Good Comfort

    Poor Styling

    Poor Comfort

    Good Styling

    Market Gap

  • 8/4/2019 Suzuki Presentation

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    Recommendations

    Company overview Cars market Customer profile - Recommendations

    RE

    COM

    M

    ENDAT

    IONS

    Both man and woman

    Aged between 18 and 25

    Buying first car or second/third car in the household

    Price sensitive

    Looking for fun from using a car

    Interested and versality and convertability

    Treating a car as a symbol of independence

    Expecting to have a limited use of 4x4 feature

    Looking for car not fitting the classical market segmentation

    A

    (minicompact)

    B

    (subcompact)

    B+C (compact)

    C+D (family)

    Compact

    Pickup

    Pickup

    SUVFUN

    CATEGORY

    Segmentation based on attitude:

    Professional

    Neutral

    Strong

  • 8/4/2019 Suzuki Presentation

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    Recommendations

    Positioning :

    - In between the present group

    Tag line:

    If you are bored with your limo or SUV and

    you are looking for sheer fun go forSamurai.

    The Fun was never so accessible

    Company overview Cars market Customer profile - Recommendations

    RE

    COM

    M

    ENDAT

    IONS