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© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 1
Svg Express Services Pvt Ltd.
SVG Express Services Pvt Ltd.
An Overview
Dinesh Kumar Choudhary
SVG Express Services Pvt Ltd-,
C-114 -F , Road No 08, VKI Area, Jaipur.
+91-9829355548
www.svgjpr.com
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 2
Agenda
Sl. No. Highlights
1 Who We Are
2 What We Do
3 Our Value Proposition
4 Key Enablers
5 Awards and Accolades
6 Our Brand and Values
7 Our Patrons
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 3
Who We Are
Introduction
SVG Express
Services Pvt Ltd.
SVG Express Services Pvt Ltd.
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 4
Active
National
Clients for 20+
different
Projects
50+ States Presence
(Good Presence
in North India)
5+
Partner to
Industry
Leaders
Leaders NATIONAL
Presence
Workforce
3000 +*
Most
Ethical
Company
SVG Today…
Attracts the
Best Talent
Activities :- Rural BPO’s (Telecalling, Data Entry & Scanning)
E2E Document Management
Skill Development Projects
Logistics
Contact Point Verification (CPV)
Revenue
in FY 2017-18
(Logistics ,Sales &
Document
Management etc.,)
Sustained
Growth
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 5 Deck expiry by 08/15/2014
Our NATIONAL Presence & Revenue Breakup
NATIONAL Delivery Centers, BPO and Sales Offices NATIONAL Delivery Centers, BPO and Sales Offices
49.8% 29.4% 8.6% 12.2% Rajasthan Madhya
Pradesh Uttrakhand Gujarat
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 6
What We Do
SVG Express Services Pvt Ltd.
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Strategic Business Units and Service Lines
Skill Development
RURAL BPO
Logistics & Transportation
E2E Document Management
Address Verification
Sales & Distribution
Staffing & Manpower Solutions
Digitization Services
Skill
Development RURAL
BPO
Staffing &
Manpower
Solutions
Industry Verticals
Serv
ice L
ines
Logistics &
Transportation Sales &
Distribution
Telecom &
Banking
Document
Management
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 8 Deck expiry by 08/15/2014
Business Process Outsourcing (RURAL)
Enhance Business Alignment
Drive Transformation
Focus on “Value Creation”
Measure Success
Across all aspects of our operations.
Driving process optimization…..
…… standardization and automation through
Base)))TM – An integrated suite of BPO tools
One view across interfaces
Analytics led process transformation
Self Service solutions
Value
Delivered
Back Office
Transformation
Innovating the
Front Office
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 9
Rural BPO- Telecalling
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 10
Rural BPO
DATA Entry & Scanning
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 11
Our Skill Training Centers
Currently we are
working in State of
Rajasthan with RSLDC
ELSTP Project & MP
with DDU Project.
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 12
Our Value Proposition
Do Business Better
SVG Express Services Pvt Ltd.
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Our Promise
Readiness -- Lead time to start
Turn Around Time
( According to SOW)
IT Strength
VTM Submission Compliance
Cost Effectiveness
1 – 4 Days
We offer 1-4 Hours TAT as per SOW
We Have In -House IT Team For
Software Implementation
Assured 99.99%
Having Cost effective , quality & Trained
Resources
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 14
• • • • •
Technology Platform Customized software ( Fulfills End-to-end CAF management process, compliance
requirements, reporting, AVS, Logistics, Storage management,
tracking and retrieval ). Auto MIS On Hourly Basis Or As per Need. Ensures compliance requirements as per VTM / TERM guidelines Electronic reporting, tracking and Retrieval of scanned CAFs as well
as physical CAFs from storage vaults Reports : -
– Distributors wise Activation report
– Monthly, Weekly Activation report
– Audit Performance Report.
– Operator performance Report
– Highly Customizable reports based on business rules changes
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 15
Abstract We are ready to start services within a 1 week lead-time Our Document processing solution has been acknowledged the best in Rajasthan By Leading Clients As IDEA, AIRCEL, MTS & TTL. We have a unique capability to offer both on-ground logistics and technology platform, with several proven operating models Extensible solution
Ability to meet your SLAs and willing to take targets of customer satisfaction 99.99 % level TERM / VTM compliance We provide continuous innovation and R&D support for all our projects
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 16
Key Enablers
SVG Express Services Pvt Ltd.
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 17 Deck expiry by 08/15/2014
Our Key Enablers
Collaborating with customers to ‘Do Business Better’
Differentiated
Client
Engagement
Deep Industry
Insights
Standardization
of Delivery Innovation
Network
Strategic
Partnerships Culture
Differentiation at
the Front through
industry and
client insight
Uncovering key
characteristics of
industries and
offering unique
solutions
Delivery models
targeting faster,
efficient and
business aligned
KPI’s
Engage, retain,
develop for
enabling
transformation.
Investment in
next gen
technologies
360 deg
relationship;
Collaborative
offerings and
innovation with
product partners
Collaboration with
customers;
employees;
partners and
community
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 18 Deck expiry by 08/15/2014
Differentiated Client Engagement
Increase Value
Delivered impacting
Revenue & Customer
to 60%
Cost 40%
Differentiation at the Front
Deep Industry Focus
Advanced Technology Focus
Integrated Consulting
Capability
Client Centric System
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 19
SVG Brand and Values
Values | Vision | Brand | Innovation | Good Citizenship
SVG Express Services Pvt Ltd.
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 20 Deck expiry by 08/15/2014
SVG
Brand SVG
Good Corporate
Governance
People
Excellence
Innovation Business
Excellence
Quality
Infrastructure
View on Good
Citizenship
Values
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 21
Our Patrons
Telecom
& Logistic
Government Banking Distribution &
Other Products
© 2014 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 22
Why Choose Us
Cost Effectiveness
Timely Delivery
Reliability
Digitization
Long Experience
Reach in Deep Rural
Thank You