synergy recovery resources overview pp
DESCRIPTION
Business Continuity Planning, Response & Recovery ServicesTRANSCRIPT
Preparing for the Unexpected is no longer Optional.
Preparing for the Unexpected is no longer Optional.
►RECOVERY RESOURCES LLC
family of companies provides solutions for your critical needs!
Synergy provides an integrated approach to disaster preparedness, mitigation, response and recovery to clients worldwide.
Our highly skilled professionals are active in both the public and private sector to ensure expert planning and analysis pre-event, and rapid response and recovery post-event.
End to end solutions that both the public and private sectors can utilize in a collaborative effort to ensure life safety, property stabilization and economic well being.
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Crisis Planning & Support ServicesCrisis Planning & Support Services
►RECOVERY RESOURCES LLC
Crisis Planning & Support ServicesCrisis Planning & Support Services
►RECOVERY RESOURCES LLC
ManCamps provides managed emergency housing and catering services for public & private entities. Contracted services can accommodate from 50 to 500 persons.
Facilities can be setup and operational within 24hr notice. Includes comprehensive mobil support services:
▪ Kitchens
▪ Showers & Toilets
▪ Power & Lighting
▪ Water & Sewer Systems
Emergency Advantage develops applications and programs specific to client needs in order to protect their operational components, infrastructure and people.
Programs include:
▪ Employee Support
▪ Home Registration
▪ Asset Tracking
▪ Evacuation Essentials
InfectX provides companies with access to the latest patented infection control products that effectively eliminate life-threatening pathogens.
InfectX offers Germ Control24, an EPA-registered, broad spectrum antimicrobial disinfectant that kills household as well as supergerms within minutes and keeps killing them for up to 24 hours after application.
Overview of
company brand’s:
National Alert Network has partnered with Tier 1 leaders in mass notification and critical infrastructure mapping technologies.
NAN provides encryptable, targetable FM RDS alerting platforms to emergency response & recovery professionals.
When cell phones and other forms of communications are impacted…National Alert Network provides a more reliable pathway.
• Business Continuity Planning• Emergency Support Services• Crisis Recovery Management• Public Assistance Programs• Employee Support Programs• Emergency Alerting Platforms• Property Mapping• Safety Compliance Training• Claims Management & FEMA
Reimbursement Applications• Emergency Credentialing• NIMS Compliant
Crisis Planning & Support ServicesCrisis Planning & Support Services
►RECOVERY RESOURCES LLC
provides services that control the impact an incident has on your organizations operational components:
►RECOVERY RESOURCES LLC
Understanding Your Organizations REAL Needs & Expectations will allow us to better:
Support your internal Response & Recovery Programs.
Provide additional Resources & Capacity.
Bundle & Leverage Resources.
Secure IN-DEMAND Assets
PERFORM!
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EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
►RECOVERY RESOURCES LLC
Florida League of Cities
Crisis Planning & Support ServicesCrisis Planning & Support Services
►RECOVERY RESOURCES LLC
Many of our clients face extraordinary challenges… both at Work and Home.
Synergy works with our Clients to identify and provide solutions to protect their Organization.
EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable services & resources when our Clients need them the most:
►RECOVERY RESOURCES LLC
Recovery Assist Programs
Helping Those Who Your Organization Depends On…
What Programs are in place to meet the needs of your key personnel?
Emergency Alerting
Food & Sheltering
Transportation Assistance
Financial Aide
Pet Evacuation Assistance
Damage Assessment to Personal Property
Residential Recovery & Mitigation Programs
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EMPLOYEE SUPPORT PROGRAMS: Overview
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1 Employee Support Programs: Introduction Employee Support Programs: Introduction
►RECOVERY RESOURCES LLC
Employee Support ProgramEmployee Support Program Home Registration: Recovery Assist Home Registration: Recovery Assist
Home Registration™ saves Time and Money for both Employee & Employer!
Program support’s Employee’s recovery needs while keeping them at work.
Industry Consultants, Insurance Adjusters and Specialty Contractors are brought to them – rather than having to take time off from work & go at it alone.
Employer’s can take confidence in knowing that personnel will be focused on Company’s needs.
Employees are your greatest asset…program is a cost-effective resource to support recovery!
Program Application provides critical data for Public Assistance planning & response.
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►RECOVERY RESOURCES LLC
J.SMITH FedEx - Memphis
1234 Main Street, Memphis, TN 63303
State Farm Insurance Policy# 37891787-00
Policy Period: Jan 26, 2007 to Jan 26, 2008
Coverage: RCV Deductible: $1000.00
SPECIFICATIONS
Style: 2-Story Brick SQ. FT: 2400 Year: 1985
Roof: 3-Tab Shingles
Siding: Heartland
Special: Hardwood Floors throughout main level.. China collection in DR.
OTHER INFORMATION
Pets: German Sheppard
EMPLOYEE SUPPORT PROGRAMS: Residential Response
Program helps ease domestic concerns, allowing Employees to focus on Company’s critical needs!
Voluntary Program funded by the Employee
Web-Based Registration & Application
Policy & Property Photo Documentation Upload
Pre-Negotiated Recovery Services &/or Residential Grouping (Bid Solicitation & Procurement)
Damage Assessment Assistance
Insurance Claim Review @ pre designated location (within 48hrs of incident)
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“The news must go on. It was a great asset for our employees to be part of the Property Registration Program. Rather than missing work and having to go at it alone, they had a valuable resource.” Denise Ivey
Editor in Chief, Gannett Publishing
Home Registration: Recovery Assist Home Registration: Recovery Assist
Insurance Policy(Download File Attachment)
►RECOVERY RESOURCES LLC
Home Registration: Area Wide Losses Home Registration: Area Wide Losses
Within 48hrs of an incident affecting your Geographical Area and Employees, Recovery AssistRecovery Assist is activated:
Onsite &/or Portable Reception Center is staffed for reporting and processing multiple losses.
Temporary Power, Climate Controlled and Communications provided in order to support program and enrolled employees. .
24hr Recovery Orientation conducted for effected Employees during the first 3-days or as otherwise directed by Employer.
Additional resources &/or public assistance will be made available.
* Temporary Housing Options
* Meal Programs
* Emergency Fueling
* Onsite ATM*public assistance services offered
under different terms & conditions.
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►RECOVERY RESOURCES LLC
Home Registration: Individual Loss Home Registration: Individual Loss
Within 2hrs of a reported singular incident affecting your personal property, Recovery AssistRecovery Assist is activated:
Independent Claim Specialist assigned to your loss to provide free consultation and claim filing direction.
Emergency Stabilization Services offered by our National Vendor Network at discounted group membership rate to be billed directly to your Insurance Provider.
National Restoration Vendor Program to provide damage assessment & repair estimates.
Temporary Housing solutions to be billed directly to your Insurance Provider.
Independent Claim Representation & Insurance Dispute Resolution provided at discounted membership terms and conditions.
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►RECOVERY RESOURCES LLC
Home Registration: Recovery Assist Home Registration: Recovery Assist
Respective Insurance Carriers contacted & claim filing process initiated immediately.
Initial Claim Filing Assistance by onsite Independent Insurance Specialists
Representation of majority Insurance Carrier stakeholders onsite in most cases to meet with effected policyholders within 72hrs of reported claim.
Navigating through the initial Insurance Protocol can be overwhelming… Recovery Assist helps by leveraging your Group’s participation.
THE POWER OF MANY!
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►RECOVERY RESOURCES LLC
Home Registration: Recovery Assist Home Registration: Recovery Assist
Our local & national Restoration Contractor Network guarantees replicable services recognized by the Insurance Industry.
PROTECTING HOMEOWNERS FROM FRAUD & UNJUST PRICING!
Specialty Contractors on-hand to schedule & provide damage assessment and repair estimates.
Estimates & Scope of Work to be submitted to Insurance Adjuster for review and claim authorization.
Bid Packets to be assembled to further leverage Group Program Pricing Discount.
Follow-up and Contractor Procurement support.
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Home Registration: Web-based Application (Client Example) Home Registration: Web-based Application (Client Example)
STEP #1: Employee logs onto secure application and provides personal information.
STEP #1: Employee logs onto secure application and provides personal information.
Home Registration: Web-based Application Home Registration: Web-based Application
STEP #2: Employee answers property info and scenario based questions for Incident Modeling Application.
STEP #2: Employee answers property info and scenario based questions for Incident Modeling Application.
Incident Modeling Application allows program administrator to model potential exposure and produce reports/statistics relevant to employee awareness, preparedness and ability to withstand an incident.
Questions are addressable based on Company needs and intended usage.
Data provides Company with important info to review as part of Business Continuity & Recovery Plans.
Information can be a valuable statistic to help support Public Assistance & Insurance Programs.
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Home Registration: Web-based Application Home Registration: Web-based Application
STEP #3: Employee completes Insurance Information on property
STEP #3: Employee completes Insurance Information on property
Insurance Information is not required but critical to establishing Data to secure and leverage Insurance Participation in pre-response program.
Common Insurance Carriers are identified and contacted in regard to program and participation.
Insurance Agents are notified of program and encouraged to participate.
Enrollment may offer Group Property Premium Discounts through participating Insurance Brokers.
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Home Registration: Web-based Application Home Registration: Web-based Application
STEP #4: Employee uploads up to Five exterior photos of property.
STEP #4: Employee uploads up to Five exterior photos of property.
Property photo documentation is optional but will prove beneficial to Employee in regard to overall loss documentation and recovery.
Photos help to document and substantiate property and conditions prior to loss.
Photos identify structure and building components for initial damage assessment and response services.
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Administrative Search: Scenario Based
Reporting Function Example:
Home Registration: Web-based Application Home Registration: Web-based Application
Example of Incident Modeling Application
& Selected Report
Example of Incident Modeling Application
& Selected Report
Report selected identifies registered employees
who would evacuate in an event of pending storm.
Administrative Search: Scenario Based
Reporting Function Example:
Home Registration: Web-based Application Home Registration: Web-based Application
Example of Incident Modeling Application
& Selected Report
Example of Incident Modeling Application
& Selected Report
Geo-Targeting option allows multiple mapping functions to pinpoint employee property location or evacuation site.
GeoTargeting/Mapping Example:
Home Registration: Web-based Application Home Registration: Web-based Application
Registered employee’s property are identified on map.
Registered employee’s property are identified on map.
Mapping Function allows for prompt identification and grouping of employee’s property for planning and response programs.
Tool can also be used to assist public officials or evacuated employees by identifying location or traveled route.
GeoTargeting/Mapping Example:
Home Registration: Web-based Application Home Registration: Web-based Application
Join the over 100,000 confident homeowners enrolled through their Organization’s sponsored program.
Voluntary EnrollmentVoluntary Enrollment
*Per employee pending group enrollment
Annual MembershipAnnual Membership
Program supports your home recovery needs while allowing you to focus on your job.
Insurance Adjusters, Contractors & Public Assistance Services are brought to you … rather than having to take time off and go it alone.
Enrollment in program allows you take advantage of your Organization’s participation…leveraging influence, pricing and hard to find resources.
Program saves time and money for both Employer and Employee!
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EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable assets & resources when our clients need them the most:
►RECOVERY RESOURCES LLC
How will your Association & Members communicate with employees when:
Power is out
Land-lines are down
Cell Phones not working
Satellite Phones not a cost effective alternative.
Employee Support ProgramsEmployee Support Programs Alerting Notification Systems Alerting Notification Systems
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Cell phones, standard e-mail and contact “trees” utilizing telephone service will not suffice in a disaster situation when service will likely be intermittent &/or interrupted.
SolutionsSolutionsMany challenges exist when dealing with disasters, especially when large numbers of your employees are displaced and cut off from work, family, and friends. The simple receiver can easily be distributed to employees as part of a Corporate Notification Program or to anyone in a time of crisis. Allowing for immediate inexpensive mass communications to a mobile and displaced workforce.
When All Else Fails…
Alert Receiver allows you to send critical Text Messaging to Employees.
RDS & FLEX Technology allows text messages to be sent via FM frequency to portable home receivers.
Messages can be sent to specified groups or GEO-Targeted by area & zip code.
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Alerting Notification Systems Alerting Notification Systems Employee Support ProgramsEmployee Support Programs
Alerting Notification Systems Alerting Notification Systems Employee Support ProgramsEmployee Support Programs
When standard methods of communication are impacted …. People still need info to assist with critical resources:
Life threatening activities &/or warnings.
Public Assistance and Shelter location Info.
Relief-site location for water & ice.
Resource info to locate supplies and equipment.
Updated alerts on repairs to area infrastructure.
Specific employer notification alerts.
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▪Cell phones, standard e-mail and contact “trees” utilizing telephone or cell service will not suffice in a disaster situation when service will likely be intermittent &/or interrupted.
Employee Support ProgramsEmployee Support Programs
RDS Technology allows text messages to be sent via FM frequency to portable home receiver.
MyAlertNetwork utilizes all applicable forms of targeted mass communication: text, email, phone and AlertFM.
AlertFM™ Portable Receiver
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AC adapter & battery backup keeps unit online!
Messages can be sent to specified groups or GEO-Targeted by area.
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Alerting Notification Systems Alerting Notification Systems
Communicate with ANY DEVICE, ANYWHERE
The most cost-effective and efficient public warning system, capable of covering 200 million households with a single message taking only seconds.
17 years of internal R&D - Patent Pending and over $50 millionin investment since 1985.
National Alert Network provides secure transmission of critical messages to a single or multiple destination, layered by need-to-know groupings.
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Alerting Notification Systems Alerting Notification Systems Employee Support ProgramsEmployee Support Programs
Employee Support ProgramsEmployee Support Programs
"The statewide AlertFM system that was developed for our state is the first of its kind in the country, and we're tremendously pleased with the performance of the system when put to the test.”
"Rapid response to crisis situations can save lives, so it's reassuring to know that the AlertFM network will provide Mississippi's emergency teams with instant alert capability even in the most difficult times.”
AlertFM™ Portable Receiver
•Mississippi Governor
Haley Barbour
“The AlertFM emergency alerting and communication system represents a revolution in Public Emergency Alerting. In the face of Large Scale Disasters, only FM- based platforms will answer the call.”
•Mississippi Senator Trent
Lott
-Past President National Assoc of Broadcasters
Eddie Fritts
In a Crisis Situation…
Can you afford not to be in contact with your employees?
Business Interruption Cost can escalate.
Employee &/or Public Confidence can be maintained through proactive communication.
COMMUNICATIONS can determine your Organizations ability to Recover in a Timely manner!
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Alerting Notification Systems Alerting Notification Systems
EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable assets & resources when our clients need them the most:
►RECOVERY RESOURCES LLC
FEMA Site Preparation & Temporary Housing
Build it… and they will come!The proven capacity to meet critical project needs in the most demanding environments.
TEMPORARY HOUSING & CATERING
Permit & Development
Site & Civil Work
Set-Up & Hook-Up
Site Maintenance & Management
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Services include:
Modular Units allow for rapid mobilization, setup & cost-effective utilization.
fully sustainable.
withstand windloads up to 145mph.
provides shelter &/or operational center for Ride-Out teams.
TEMPORARY HOUSING & CATERING
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In-House Design & Fabrication brings the latest in configuration and advancement.
• Managed Mutual Aide Program
• Employee Support Programs
• Project Support & Sustainability
TEMPORARY HOUSING & CATERING
TEMPORARY HOUSING & CATERING
We leverage additional resources to add program diversity and capacity
• National Vendor Program
• Mutual Aid Support Initiatives
• Emergency Response
• Client Vendor Program
TEMPORARY HOUSING & CATERING (Fully Sustainable)
Generators
Wastewater Treatment
Pressure Sets
Water Tanks
Light Towers
500 Man-Camp Profile Example
Water Purification
(42) 12man Living Quarters 24hr Security
(1) Command Center EMT Support Services
(4) Galleys & Diner Combo Housekeeping
(3) C-Level Diners / Meeting Rooms Waste Services
(4) Recreation Rooms Sanitation Services
(4) Laundry Facilities Mobilization / Staging
(16) 750gal Wastewater Treatment Site Preparation
(2) 600kw Generators
(2) 500kw Generators
(4) Generator Transfer Switch
(4) Distribution Panels
(8) Pressure Set Units
(4) 4200gal Water Tanks
(4) 10,000gal Water Tanks
(4) Water Purification System
(6) Satellite TV Systems
(6) Flat Screen Monitors
(106) Fire Detection Systems
(1) Satellite/Phone/Internet/Fax
(3) Golf Carts
• Response Time
• Deployment & Staging
• Access to Public Utilities (water, sewer, disposal)
• Site Condition & Preparation
• Duration
• Support Services
• Amenities
• Camp Management & Staffing
• Payment Terms & Conditions
• Retainer Program (Reimbursable against incident)
TEMPORARY HOUSING & CATERING
Variables that are factors in developing a Program on target to your needs:
EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Facility Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable assets & resources when our clients need them the most:
►RECOVERY RESOURCES LLC
Facility Mapping Solutions
The Digital Building™ EMERGENCY is a blueprint-based system designed to assist Fire Departments and Emergency Response teams by providing them with crucial building and area information before they arrive at a call site.
“Walk Thru” buildings in 3-D prior to or when sending in emergency or discovery teams.
Allows for superior Command & Control decision making capabilities in time of crisis.
Digitized blueprints fully to scale.
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Facility Mapping Solutions
Digital Mapping Solutions empowers Facility Managers & First Responders to make informed LIFE SAVING decisions in the event of an emergency.
Location of stairwells, elevators, entrances and exits Layout of sprinklers, extinguishers, utility mains and hose hookups Mechanical and Electrical systems locations and layouts
Potential “hot spots”, such as hazardous materials storage areas
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EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable assets & resources when our clients need them the most:
►RECOVERY RESOURCES LLC
Coordinated Transportation Services are necessary in many Disaster Scenario's when roadways are impassable &/or congested.
EXECUTIVE EVACUATION SERVICES
Arial Preliminary Damage Assessment
Rally Points & LZ’s must be designated.
Map C-Level and Critical Staff Housing
Coordination & Management of Employee Movement (tracking and documentation)
Motorist Assist Programs
Emergency Fueling Services
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●25 – 30 Passengers
7-10 Passengers
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Small Helicopters
Type Number Capacity Engine Bell 206L Series 77 6 Turbine
Bell 206B Jet Ranger 25 4 Turbine
Bell 407 39 6 Turbine
Bell 427 1 7 Twin Turbine
BK-117 1 7 Twin Turbine
BO-105 2 4 Twin Turbine
EC 120 9 4 Turbine
Medium Helicopters
Type Number Capacity Engine Bell 212 15 12 Twin Turbine
Bell 412 33 13 Twin Turbine
EC 155 6 13 Twin Turbine
Sikorsky S-76 53 12 Twin Turbine
Large Helicopters
Type Number Capacity Engine AS332L Super Puma 32 18 Twin Turbine
Bell 214ST 5 18 Twin Turbine
Sikorsky S-61 12 18 Twin Turbine
Sikorsky S-92 2 19 Twin Turbine
Mil 8 7 20 Twin Turbine
EC 225 3 25 Twin Turbine
Other 10
Small helicopters hold 4 to 6 passengers and are better suited for smaller production facilities, daytime flights and shorter routes. Avg range between 300-375m @ cruising speeds 130-150mph.
Large helicopters hold up to 20 passengers. They can fly longer distances and in harsher weather conditions.
Medium helicopters hold up to 13 passengers and are the most versatile type of helicopter. Avg Range between 335m – 450m @ cruising speeds 135-160mph.
EXECUTIVE EVACUATION SERVICES
*Helicopter Transport Availability
*Retainers &/or Response Agreements required.
EXECUTIVE EVACUATION SERVICES
FOR DISCUSSION PURPOSES ONLY
e³ First Response Package (Example)
Tactical Support Team (4-6 people)
Personal Security Teams to secure LZ, Soft Sites, Retrieve & Secure Sensitive Data
Emergency Medical Support (18-D &/or Flight Medic)
EOC (staffed self contained w/ power and communications)
Reception Center (staffed self contained w/ power and communications)
Rotary Wing Assets (1) Scout, (1) Medivac (4) Transport (1) Heavy Lift
Ground Transportation (2) Vans (1) Mini Bus
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Estimated Pkg Cost @ $138,000.00 (Daily Burn Rate)
EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable assets & resources when our clients need them the most:
►RECOVERY RESOURCES LLC
Resource Tracking During Disaster Management
Lowering disaster management costs and improving decision-making during
emergencies.
Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability
Objectives
• To capture resource use data for: – People (identification)
– Fuel (company and contractor use)
– Food (water, food, snacks to employees)
– Bunks/Lodging (base camp, hotel, etc…)
• To provide real-time resource usage reports to emergency managers
Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability
Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability
Tools:Radio Pump TrackerPDA and AntennaJobPODData Vault Web Reports
•Tracking
•Capture
•Delivery
Fuel Monitoring
• Counts Gallons Dispensed
• Automatically Sends Data to Primary
• Visually “On” Indicator
Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability
ST-540 Radio Pump Tracker
Data Collector & Antenna
• Barcode Scanner• 50 Yards - Line of Site• Lists:
– Asset/Employee– Location– Fuel Truck– User
Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability
Fuel Process
2. Scan Employee or Asset
1. Fuel Equipment
3. Capture & confirm Data Transmission
Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability
Fuel Web Reports
Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability
Meal Tracking, Capture, and Delivery
1. Scan People ID’s at end of line
2. Capture & Confirm Data Collection
3. Download Data Daily
Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability
Lodging Tracking, Capture, and Delivery
Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability
1. Room Assignment & Daily Check In
2. Scan People ID’s
3. Capture & Confirm Data Collection
4. Download Data Daily
EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable assets & resources when your clients need them the most:
►RECOVERY RESOURCES LLC
• Registration & People Tracking
• Cooling Stations
• Food, Ice & Water
• Medical Assistance
• Communication Assistance
• SECURITY
Designate &/or SetUp Reception Centers for the Meeting & Care of Employees.
EOC & RECEPTION CENTERS
• Onsite & Offsite Capabilities
• Power & Communication Abilities
• Copy of BCP & Critical Forms
• BackUp & Availability of Critical Data
• Key Client & Supplier Information
• Human Resource Capabilities
• Accounting Capabilities
• Workstations for Key Team Members
• Adequate Office Supplies
• Other Facilities
Mobile Command Centers can be located where the ACTION is…
EOC & RECEPTION CENTERS
EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable assets & resources when our clients need them the most:
►RECOVERY RESOURCES LLC
• Points of Distribution (PODS)
• Portable Storage Tanks
• Refueling Programs (Critical Assets)
• Fuel Staging Centers
• Fuel Distribution
Fueling Systems are critical to backstopping the Evacuation Program & Recovery Services
EMERGENCY FUELING SERVICES
EMERGENCY FUELING SERVICES
• Large Fleet of Transport Trucks
• Large Fleet of Fuel Trailers (7500 to 8500 gal.)
• Bobtail Delivery Trucks (Mobile Fueling & Top-Off)
• Mobile Fueling Stations
• Fuel Storage Tanks (Above Ground)
• Ability to Provide Gasoline, Diesel & Aviation Fuels
• Various Refinery Pickup Points throughout U.S.
Synergy is Positioned to support Relief Efforts, Logistics and Fuel Supply Management.
EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable assets & resources when our clients need them the most:
►RECOVERY RESOURCES LLC
Equipment Rentals & Resources
of Recovery Resources
is dedicated to providing a vast array of specialized services & equipment to serve the Emergency Response Industry.
►RECOVERY RESOURCES LLC
EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
1. Employee Support Programs
2. Employee Notification Systems
3. Temporary Housing & Catering
4. Mapping Solutions
5. C-Level Evacuation Services
6. Asset & Resource Tracking
7. Portable EOC & Reception Centers
8. Emergency Fueling Programs
9. Equipment Rentals
10. Crisis Management Programs
provides valuable assets & resources when our clients need them the most:
►RECOVERY RESOURCES LLC
Examples of potential operational components that are identified and addressed both prior to and during the recovery process.
Business Recovery Plan & Crisis
Management
Business Recovery Plan & Crisis
Management
Work Area Recovery
Corporate Image/PR
Data Recovery
Damage Assessment
Restoration Services
Security
Power Supplies
Health & Safety
Paper Recovery
Human ResourcesBusiness
Interruption
Key Suppliers
Performance Contracts
Insurance Coverage
CRISIS MANAGEMENT & RECOVERY SERVICES
►RECOVERY RESOURCES LLC
►RECOVERY RESOURCES LLC
Incident/Loss
RECOVERY MANAGEMENT
Verify Property Values & Insurance Coverage’s
Develop Scope & Critical Path Analysis
Provide Emergency Services & Stabilization
(Structure & Contents)
Estimate Restoration & Reconstruction
INSURANCE & FEMA Coverage Protocol
B.I. Analysis (Impact on Operational
Components)
Claim Documentation & Form Submittals
Secure Bids & Competitive Cost
Analysis
Assemble Bid Packets (Tier 1 & Tier 2 Subcontractors)
Initiate Sub Contractor Selection Process
Issue Master-Subcontract
&/ or Letter of Intent
Code & Compliant Reviews with City
Building Dept.
Structural Review, Asbestos Survey
& Roof Inspection
Permitting & Filing Process
Execute Critical Path & Project Controls
Issue Daily PM Reports &
Insurance Documentation (Copy to Client)
Claims Management
& Accountability
Weekly Progress Meetings & Claim Review
Complete Punch Lists & Project Close-Out
Managing Costs to Budget & Controlling General Conditions
Individual Property Schedule & Breakout
(Budget vs Cost)
Field Report & Estimates to Client
(Copy Insurance Carrier)
Contract Award & Project Start-Up Requirements
Verify Valid Insurance Certificate & Issue
Work Order
Review with Client & Insurance Carrier
Cause & Origin Release
provides organization and systems to effectively manage the Recovery Process
RECOVERY PROCESS FLOWCHART
Example #1:Example #1:
• Identify Conditions
• Understand Critical Path
• Develop Response
• Activate Resources
• Execute Project Controls
• Insure BusinessResumption
►RECOVERY RESOURCES LLC
►RECOVERY RESOURCES LLC
ENGINEER
STABILIZATION ENVIRONMENTAL
WATER EXTRACTION
MOISTURE CONTROL
PROJ ECT AUDITOR
DATA / MEDIA
DOCUMENTS/ PAPER
EQUIPMENT
INVENTORIES
ELECTRICAL
TEMP SHORING
APPLIED SCIENCE
MECHANICAL
CAUSE & ORIGIN
PROJ ECT MGMT
ASSET RECOVERY
INSURED INSURANCE
BROKER
RISK MANAGER
ADJUSTER
ADJUSTER
SAFETY DIRECTOR PROJ ECT COORD QUALITY CONTROL
IDENTIFICATION
SAMPLING
PROTOCOL
SUPPLIES
TEMP SERVICES
POWER
LIGHTING
COMMUNICATIONS
EQUIP RENTALS
WORK AREA
HOUSING
PRE-CLEANING
DEBRIS REMOVAL
ROOFING
FACILITY MANAGER CONSULTANT
IT / DATA
DEMOLITION
MACHINERY
REMEDIATION
PACK-OUT SERVICES
SITE SAFETY
CONT MANIPULATION
BUILDING INSPECTOR
UTILITY/STRUCTURE
RECOVERY ORGANIZATION CHART
GLOBAL SECURITY NETWORK – INCIDENT REGISTRY 2006 ©
1 2 3 4 5 6
GSN
Example #2:Example #2:
Processes are develops around your organization to Manage and Control
Response & Recovery.
►RECOVERY RESOURCES LLC
Synergy
Educating & Training Educating & Training turns employees from turns employees from liabilities to assets.liabilities to assets.
Educating & Training Educating & Training turns employees from turns employees from liabilities to assets.liabilities to assets.
•Safety Process Management
•Safety Compliance Training
•CEAS Program
•CERT/NIMS Training
•First Aid / CPR / AED
CRISIS MANAGEMENT & RECOVERY SERVICES
►RECOVERY RESOURCES LLC
Emergency Response
Crisis & Program Management
Building Stabilization Services
Debris Removal & Disposal
Construction Services
EOC Units & Mobilization
Site Preparation & Temp Housing
Drying & Dehumidification
Restoration & Cleaning Specialists
PackOut & Relocation Services
Environmental CleanUp
Comprehensive Security Services
Asset Recovery Technologies
Food Supply, Water & Ice
Portable Fuel & Water Tanks
Emergency Fueling Programs
Air & Land Transportation
Modular Living Qtrs & Galleys
In-House Equipment Rentals
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Professionals are Battle Tested in the field of Emergency Response, Project Management & Logistics.
CRISIS MANAGEMENT & RECOVERY SERVICES
►RECOVERY RESOURCES LLC
►RECOVERY RESOURCES LLC
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EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES
is available to work with your Team to develop programs & provide resources under various Response Agreements:
Standard Response Agreement
Incident Evoked Procurement (IEP) & Work Authorization
Retainer-Based Contract per identified Asset &/or Service
Contracted Relationship & Responsibilities.
►RECOVERY RESOURCES LLC
►RECOVERY RESOURCES LLC
Preparing for the Unexpected is no longer Optional.
Response & Recovery is easier planned with a Partner!
Visit us at: www.synergyrecoveryresources.com