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Preparing for the Unexpected is no longer O

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Page 1: Synergy Recovery Resources Overview Pp

Preparing for the Unexpected is no longer Optional.

Preparing for the Unexpected is no longer Optional.

Page 2: Synergy Recovery Resources Overview Pp

►RECOVERY RESOURCES LLC

family of companies provides solutions for your critical needs!

Synergy provides an integrated approach to disaster preparedness, mitigation, response and recovery to clients worldwide.

Our highly skilled professionals are active in both the public and private sector to ensure expert planning and analysis pre-event, and rapid response and recovery post-event.

End to end solutions that both the public and private sectors can utilize in a collaborative effort to ensure life safety, property stabilization and economic well being.

Crisis Planning & Support ServicesCrisis Planning & Support Services

►RECOVERY RESOURCES LLC

Page 3: Synergy Recovery Resources Overview Pp

Crisis Planning & Support ServicesCrisis Planning & Support Services

►RECOVERY RESOURCES LLC

ManCamps provides managed emergency housing and catering services for public & private entities. Contracted services can accommodate from 50 to 500 persons.

Facilities can be setup and operational within 24hr notice. Includes comprehensive mobil support services:

▪ Kitchens

▪ Showers & Toilets

▪ Power & Lighting

▪ Water & Sewer Systems

Emergency Advantage develops applications and programs specific to client needs in order to protect their operational components, infrastructure and people.

Programs include:

▪ Employee Support

▪ Home Registration

▪ Asset Tracking

▪ Evacuation Essentials

InfectX provides companies with access to the latest patented infection control products that effectively eliminate life-threatening pathogens.

InfectX offers Germ Control24, an EPA-registered, broad spectrum antimicrobial disinfectant that kills household as well as supergerms within minutes and keeps killing them for up to 24 hours after application.

Overview of

company brand’s:

National Alert Network has partnered with Tier 1 leaders in mass notification and critical infrastructure mapping technologies.

NAN provides encryptable, targetable FM RDS alerting platforms to emergency response & recovery professionals.

When cell phones and other forms of communications are impacted…National Alert Network provides a more reliable pathway.

Page 4: Synergy Recovery Resources Overview Pp

• Business Continuity Planning• Emergency Support Services• Crisis Recovery Management• Public Assistance Programs• Employee Support Programs• Emergency Alerting Platforms• Property Mapping• Safety Compliance Training• Claims Management & FEMA

Reimbursement Applications• Emergency Credentialing• NIMS Compliant

Crisis Planning & Support ServicesCrisis Planning & Support Services

►RECOVERY RESOURCES LLC

provides services that control the impact an incident has on your organizations operational components:

►RECOVERY RESOURCES LLC

Page 5: Synergy Recovery Resources Overview Pp

Understanding Your Organizations REAL Needs & Expectations will allow us to better:

Support your internal Response & Recovery Programs.

Provide additional Resources & Capacity.

Bundle & Leverage Resources.

Secure IN-DEMAND Assets

PERFORM!

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

►RECOVERY RESOURCES LLC

Page 6: Synergy Recovery Resources Overview Pp

Florida League of Cities

Crisis Planning & Support ServicesCrisis Planning & Support Services

►RECOVERY RESOURCES LLC

Many of our clients face extraordinary challenges… both at Work and Home.

Synergy works with our Clients to identify and provide solutions to protect their Organization.

Page 7: Synergy Recovery Resources Overview Pp

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable services & resources when our Clients need them the most:

►RECOVERY RESOURCES LLC

Recovery Assist Programs

Page 8: Synergy Recovery Resources Overview Pp

Helping Those Who Your Organization Depends On…

What Programs are in place to meet the needs of your key personnel?

Emergency Alerting

Food & Sheltering

Transportation Assistance

Financial Aide

Pet Evacuation Assistance

Damage Assessment to Personal Property

Residential Recovery & Mitigation Programs

·

···

··

EMPLOYEE SUPPORT PROGRAMS: Overview

·

1 Employee Support Programs: Introduction Employee Support Programs: Introduction

►RECOVERY RESOURCES LLC

Page 9: Synergy Recovery Resources Overview Pp

Employee Support ProgramEmployee Support Program Home Registration: Recovery Assist Home Registration: Recovery Assist

Home Registration™ saves Time and Money for both Employee & Employer!

Program support’s Employee’s recovery needs while keeping them at work.

Industry Consultants, Insurance Adjusters and Specialty Contractors are brought to them – rather than having to take time off from work & go at it alone.

Employer’s can take confidence in knowing that personnel will be focused on Company’s needs.

Employees are your greatest asset…program is a cost-effective resource to support recovery!

Program Application provides critical data for Public Assistance planning & response.

►RECOVERY RESOURCES LLC

Page 10: Synergy Recovery Resources Overview Pp

J.SMITH FedEx - Memphis

1234 Main Street, Memphis, TN 63303

State Farm Insurance Policy# 37891787-00

Policy Period: Jan 26, 2007 to Jan 26, 2008

Coverage: RCV Deductible: $1000.00

SPECIFICATIONS

Style: 2-Story Brick SQ. FT: 2400 Year: 1985

Roof: 3-Tab Shingles

Siding: Heartland

Special: Hardwood Floors throughout main level.. China collection in DR.

OTHER INFORMATION

Pets: German Sheppard

EMPLOYEE SUPPORT PROGRAMS: Residential Response

Program helps ease domestic concerns, allowing Employees to focus on Company’s critical needs!

Voluntary Program funded by the Employee

Web-Based Registration & Application

Policy & Property Photo Documentation Upload

Pre-Negotiated Recovery Services &/or Residential Grouping (Bid Solicitation & Procurement)

Damage Assessment Assistance

Insurance Claim Review @ pre designated location (within 48hrs of incident)

“The news must go on. It was a great asset for our employees to be part of the Property Registration Program. Rather than missing work and having to go at it alone, they had a valuable resource.” Denise Ivey

Editor in Chief, Gannett Publishing

Home Registration: Recovery Assist Home Registration: Recovery Assist

Insurance Policy(Download File Attachment)

►RECOVERY RESOURCES LLC

Page 11: Synergy Recovery Resources Overview Pp

Home Registration: Area Wide Losses Home Registration: Area Wide Losses

Within 48hrs of an incident affecting your Geographical Area and Employees, Recovery AssistRecovery Assist is activated:

Onsite &/or Portable Reception Center is staffed for reporting and processing multiple losses.

Temporary Power, Climate Controlled and Communications provided in order to support program and enrolled employees. .

24hr Recovery Orientation conducted for effected Employees during the first 3-days or as otherwise directed by Employer.

Additional resources &/or public assistance will be made available.

* Temporary Housing Options

* Meal Programs

* Emergency Fueling

* Onsite ATM*public assistance services offered

under different terms & conditions.

►RECOVERY RESOURCES LLC

Page 12: Synergy Recovery Resources Overview Pp

Home Registration: Individual Loss Home Registration: Individual Loss

Within 2hrs of a reported singular incident affecting your personal property, Recovery AssistRecovery Assist is activated:

Independent Claim Specialist assigned to your loss to provide free consultation and claim filing direction.

Emergency Stabilization Services offered by our National Vendor Network at discounted group membership rate to be billed directly to your Insurance Provider.

National Restoration Vendor Program to provide damage assessment & repair estimates.

Temporary Housing solutions to be billed directly to your Insurance Provider.

Independent Claim Representation & Insurance Dispute Resolution provided at discounted membership terms and conditions.

►RECOVERY RESOURCES LLC

Page 13: Synergy Recovery Resources Overview Pp

Home Registration: Recovery Assist Home Registration: Recovery Assist

Respective Insurance Carriers contacted & claim filing process initiated immediately.

Initial Claim Filing Assistance by onsite Independent Insurance Specialists

Representation of majority Insurance Carrier stakeholders onsite in most cases to meet with effected policyholders within 72hrs of reported claim.

Navigating through the initial Insurance Protocol can be overwhelming… Recovery Assist helps by leveraging your Group’s participation.

THE POWER OF MANY!

►RECOVERY RESOURCES LLC

Page 14: Synergy Recovery Resources Overview Pp

Home Registration: Recovery Assist Home Registration: Recovery Assist

Our local & national Restoration Contractor Network guarantees replicable services recognized by the Insurance Industry.

PROTECTING HOMEOWNERS FROM FRAUD & UNJUST PRICING!

Specialty Contractors on-hand to schedule & provide damage assessment and repair estimates.

Estimates & Scope of Work to be submitted to Insurance Adjuster for review and claim authorization.

Bid Packets to be assembled to further leverage Group Program Pricing Discount.

Follow-up and Contractor Procurement support.

►RECOVERY RESOURCES LLC

Page 15: Synergy Recovery Resources Overview Pp

Home Registration: Web-based Application (Client Example) Home Registration: Web-based Application (Client Example)

STEP #1: Employee logs onto secure application and provides personal information.

STEP #1: Employee logs onto secure application and provides personal information.

Page 16: Synergy Recovery Resources Overview Pp

Home Registration: Web-based Application Home Registration: Web-based Application

STEP #2: Employee answers property info and scenario based questions for Incident Modeling Application.

STEP #2: Employee answers property info and scenario based questions for Incident Modeling Application.

Incident Modeling Application allows program administrator to model potential exposure and produce reports/statistics relevant to employee awareness, preparedness and ability to withstand an incident.

Questions are addressable based on Company needs and intended usage.

Data provides Company with important info to review as part of Business Continuity & Recovery Plans.

Information can be a valuable statistic to help support Public Assistance & Insurance Programs.

Page 17: Synergy Recovery Resources Overview Pp

Home Registration: Web-based Application Home Registration: Web-based Application

STEP #3: Employee completes Insurance Information on property

STEP #3: Employee completes Insurance Information on property

Insurance Information is not required but critical to establishing Data to secure and leverage Insurance Participation in pre-response program.

Common Insurance Carriers are identified and contacted in regard to program and participation.

Insurance Agents are notified of program and encouraged to participate.

Enrollment may offer Group Property Premium Discounts through participating Insurance Brokers.

Page 18: Synergy Recovery Resources Overview Pp

Home Registration: Web-based Application Home Registration: Web-based Application

STEP #4: Employee uploads up to Five exterior photos of property.

STEP #4: Employee uploads up to Five exterior photos of property.

Property photo documentation is optional but will prove beneficial to Employee in regard to overall loss documentation and recovery.

Photos help to document and substantiate property and conditions prior to loss.

Photos identify structure and building components for initial damage assessment and response services.

Page 19: Synergy Recovery Resources Overview Pp

Administrative Search: Scenario Based

Reporting Function Example:

Home Registration: Web-based Application Home Registration: Web-based Application

Example of Incident Modeling Application

& Selected Report

Example of Incident Modeling Application

& Selected Report

Report selected identifies registered employees

who would evacuate in an event of pending storm.

Page 20: Synergy Recovery Resources Overview Pp

Administrative Search: Scenario Based

Reporting Function Example:

Home Registration: Web-based Application Home Registration: Web-based Application

Example of Incident Modeling Application

& Selected Report

Example of Incident Modeling Application

& Selected Report

Geo-Targeting option allows multiple mapping functions to pinpoint employee property location or evacuation site.

Page 21: Synergy Recovery Resources Overview Pp

GeoTargeting/Mapping Example:

Home Registration: Web-based Application Home Registration: Web-based Application

Registered employee’s property are identified on map.

Registered employee’s property are identified on map.

Mapping Function allows for prompt identification and grouping of employee’s property for planning and response programs.

Tool can also be used to assist public officials or evacuated employees by identifying location or traveled route.

Page 22: Synergy Recovery Resources Overview Pp

GeoTargeting/Mapping Example:

Home Registration: Web-based Application Home Registration: Web-based Application

Page 23: Synergy Recovery Resources Overview Pp

Join the over 100,000 confident homeowners enrolled through their Organization’s sponsored program.

Voluntary EnrollmentVoluntary Enrollment

*Per employee pending group enrollment

Annual MembershipAnnual Membership

Program supports your home recovery needs while allowing you to focus on your job.

Insurance Adjusters, Contractors & Public Assistance Services are brought to you … rather than having to take time off and go it alone.

Enrollment in program allows you take advantage of your Organization’s participation…leveraging influence, pricing and hard to find resources.

Program saves time and money for both Employer and Employee!

▪▪

▪▪

▪▪

▪▪

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EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable assets & resources when our clients need them the most:

►RECOVERY RESOURCES LLC

Page 25: Synergy Recovery Resources Overview Pp
Page 26: Synergy Recovery Resources Overview Pp

How will your Association & Members communicate with employees when:

Power is out

Land-lines are down

Cell Phones not working

Satellite Phones not a cost effective alternative.

Employee Support ProgramsEmployee Support Programs Alerting Notification Systems Alerting Notification Systems

Cell phones, standard e-mail and contact “trees” utilizing telephone service will not suffice in a disaster situation when service will likely be intermittent &/or interrupted.

Page 27: Synergy Recovery Resources Overview Pp

SolutionsSolutionsMany challenges exist when dealing with disasters, especially when large numbers of your employees are displaced and cut off from work, family, and friends. The simple receiver can easily be distributed to employees as part of a Corporate Notification Program or to anyone in a time of crisis. Allowing for immediate inexpensive mass communications to a mobile and displaced workforce.

When All Else Fails…

Alert Receiver allows you to send critical Text Messaging to Employees.

RDS & FLEX Technology allows text messages to be sent via FM frequency to portable home receivers.

Messages can be sent to specified groups or GEO-Targeted by area & zip code.

Alerting Notification Systems Alerting Notification Systems Employee Support ProgramsEmployee Support Programs

Page 28: Synergy Recovery Resources Overview Pp

Alerting Notification Systems Alerting Notification Systems Employee Support ProgramsEmployee Support Programs

When standard methods of communication are impacted …. People still need info to assist with critical resources:

Life threatening activities &/or warnings.

Public Assistance and Shelter location Info.

Relief-site location for water & ice.

Resource info to locate supplies and equipment.

Updated alerts on repairs to area infrastructure.

Specific employer notification alerts.

▪Cell phones, standard e-mail and contact “trees” utilizing telephone or cell service will not suffice in a disaster situation when service will likely be intermittent &/or interrupted.

Page 29: Synergy Recovery Resources Overview Pp

Employee Support ProgramsEmployee Support Programs

RDS Technology allows text messages to be sent via FM frequency to portable home receiver.

MyAlertNetwork utilizes all applicable forms of targeted mass communication: text, email, phone and AlertFM.

AlertFM™ Portable Receiver

AC adapter & battery backup keeps unit online!

Messages can be sent to specified groups or GEO-Targeted by area.

Alerting Notification Systems Alerting Notification Systems

Page 30: Synergy Recovery Resources Overview Pp

Communicate with ANY DEVICE, ANYWHERE

The most cost-effective and efficient public warning system, capable of covering 200 million households with a single message taking only seconds.

17 years of internal R&D - Patent Pending and over $50 millionin investment since 1985.

National Alert Network provides secure transmission of critical messages to a single or multiple destination, layered by need-to-know groupings.

··

·

·

Alerting Notification Systems Alerting Notification Systems Employee Support ProgramsEmployee Support Programs

Page 31: Synergy Recovery Resources Overview Pp

Employee Support ProgramsEmployee Support Programs

"The statewide AlertFM system that was developed for our state is the first of its kind in the country, and we're tremendously pleased with the performance of the system when put to the test.”

"Rapid response to crisis situations can save lives, so it's reassuring to know that the AlertFM network will provide Mississippi's emergency teams with instant alert capability even in the most difficult times.”

AlertFM™ Portable Receiver

•Mississippi Governor

Haley Barbour

“The AlertFM emergency alerting and communication system represents a revolution in Public Emergency Alerting. In the face of Large Scale Disasters, only FM- based platforms will answer the call.”

•Mississippi Senator Trent

Lott

-Past President National Assoc of Broadcasters

Eddie Fritts

In a Crisis Situation…

Can you afford not to be in contact with your employees?

Business Interruption Cost can escalate.

Employee &/or Public Confidence can be maintained through proactive communication.

COMMUNICATIONS can determine your Organizations ability to Recover in a Timely manner!

Alerting Notification Systems Alerting Notification Systems

Page 32: Synergy Recovery Resources Overview Pp

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable assets & resources when our clients need them the most:

►RECOVERY RESOURCES LLC

Page 33: Synergy Recovery Resources Overview Pp

FEMA Site Preparation & Temporary Housing

Build it… and they will come!The proven capacity to meet critical project needs in the most demanding environments.

TEMPORARY HOUSING & CATERING

Permit & Development

Site & Civil Work

Set-Up & Hook-Up

Site Maintenance & Management

Services include:

Page 34: Synergy Recovery Resources Overview Pp

Modular Units allow for rapid mobilization, setup & cost-effective utilization.

fully sustainable.

withstand windloads up to 145mph.

provides shelter &/or operational center for Ride-Out teams.

TEMPORARY HOUSING & CATERING

Page 35: Synergy Recovery Resources Overview Pp

In-House Design & Fabrication brings the latest in configuration and advancement.

• Managed Mutual Aide Program

• Employee Support Programs

• Project Support & Sustainability

TEMPORARY HOUSING & CATERING

Page 36: Synergy Recovery Resources Overview Pp

TEMPORARY HOUSING & CATERING

We leverage additional resources to add program diversity and capacity

• National Vendor Program

• Mutual Aid Support Initiatives

• Emergency Response

• Client Vendor Program

Page 37: Synergy Recovery Resources Overview Pp

TEMPORARY HOUSING & CATERING (Fully Sustainable)

Generators

Wastewater Treatment

Pressure Sets

Water Tanks

Light Towers

500 Man-Camp Profile Example

Water Purification

(42) 12man Living Quarters 24hr Security

(1) Command Center EMT Support Services

(4) Galleys & Diner Combo Housekeeping

(3) C-Level Diners / Meeting Rooms Waste Services

(4) Recreation Rooms Sanitation Services

(4) Laundry Facilities Mobilization / Staging

(16) 750gal Wastewater Treatment Site Preparation

(2) 600kw Generators

(2) 500kw Generators

(4) Generator Transfer Switch

(4) Distribution Panels

(8) Pressure Set Units

(4) 4200gal Water Tanks

(4) 10,000gal Water Tanks

(4) Water Purification System

(6) Satellite TV Systems

(6) Flat Screen Monitors

(106) Fire Detection Systems

(1) Satellite/Phone/Internet/Fax

(3) Golf Carts

Page 38: Synergy Recovery Resources Overview Pp

• Response Time

• Deployment & Staging

• Access to Public Utilities (water, sewer, disposal)

• Site Condition & Preparation

• Duration

• Support Services

• Amenities

• Camp Management & Staffing

• Payment Terms & Conditions

• Retainer Program (Reimbursable against incident)

TEMPORARY HOUSING & CATERING

Variables that are factors in developing a Program on target to your needs:

Page 39: Synergy Recovery Resources Overview Pp

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Facility Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable assets & resources when our clients need them the most:

►RECOVERY RESOURCES LLC

Page 40: Synergy Recovery Resources Overview Pp

Facility Mapping Solutions

The Digital Building™ EMERGENCY is a blueprint-based system designed to assist Fire Departments and Emergency Response teams by providing them with crucial building and area information before they arrive at a call site.

“Walk Thru” buildings in 3-D prior to or when sending in emergency or discovery teams.

Allows for superior Command & Control decision making capabilities in time of crisis.

Digitized blueprints fully to scale.

Page 41: Synergy Recovery Resources Overview Pp

Facility Mapping Solutions

Digital Mapping Solutions empowers Facility Managers & First Responders to make informed LIFE SAVING decisions in the event of an emergency.

Location of stairwells, elevators, entrances and exits Layout of sprinklers, extinguishers, utility mains and hose hookups Mechanical and Electrical systems locations and layouts

Potential “hot spots”, such as hazardous materials storage areas

Page 42: Synergy Recovery Resources Overview Pp

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable assets & resources when our clients need them the most:

►RECOVERY RESOURCES LLC

Page 43: Synergy Recovery Resources Overview Pp

Coordinated Transportation Services are necessary in many Disaster Scenario's when roadways are impassable &/or congested.

EXECUTIVE EVACUATION SERVICES

Arial Preliminary Damage Assessment

Rally Points & LZ’s must be designated.

Map C-Level and Critical Staff Housing

Coordination & Management of Employee Movement (tracking and documentation)

Motorist Assist Programs

Emergency Fueling Services

●25 – 30 Passengers

7-10 Passengers

Page 44: Synergy Recovery Resources Overview Pp

Small Helicopters

Type Number Capacity Engine Bell 206L Series 77 6 Turbine

Bell 206B Jet Ranger 25 4 Turbine

Bell 407 39 6 Turbine

Bell 427 1 7 Twin Turbine

BK-117 1 7 Twin Turbine

BO-105 2 4 Twin Turbine

EC 120 9 4 Turbine

Medium Helicopters

Type Number Capacity Engine Bell 212 15 12 Twin Turbine

Bell 412 33 13 Twin Turbine

EC 155 6 13 Twin Turbine

Sikorsky S-76 53 12 Twin Turbine

Large Helicopters

Type Number Capacity Engine AS332L Super Puma 32 18 Twin Turbine

Bell 214ST 5 18 Twin Turbine

Sikorsky S-61 12 18 Twin Turbine

Sikorsky S-92 2 19 Twin Turbine

Mil 8 7 20 Twin Turbine

EC 225 3 25 Twin Turbine

Other 10

Small helicopters hold 4 to 6 passengers and are better suited for smaller production facilities, daytime flights and shorter routes. Avg range between 300-375m @ cruising speeds 130-150mph.

Large helicopters hold up to 20 passengers. They can fly longer distances and in harsher weather conditions.

Medium helicopters hold up to 13 passengers and are the most versatile type of helicopter. Avg Range between 335m – 450m @ cruising speeds 135-160mph.

EXECUTIVE EVACUATION SERVICES

*Helicopter Transport Availability

*Retainers &/or Response Agreements required.

Page 45: Synergy Recovery Resources Overview Pp

EXECUTIVE EVACUATION SERVICES

FOR DISCUSSION PURPOSES ONLY

e³ First Response Package (Example)

Tactical Support Team (4-6 people)

Personal Security Teams to secure LZ, Soft Sites, Retrieve & Secure Sensitive Data

Emergency Medical Support (18-D &/or Flight Medic)

EOC (staffed self contained w/ power and communications)

Reception Center (staffed self contained w/ power and communications)

Rotary Wing Assets (1) Scout, (1) Medivac (4) Transport (1) Heavy Lift

Ground Transportation (2) Vans (1) Mini Bus

Estimated Pkg Cost @ $138,000.00 (Daily Burn Rate)

Page 46: Synergy Recovery Resources Overview Pp

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable assets & resources when our clients need them the most:

►RECOVERY RESOURCES LLC

Page 47: Synergy Recovery Resources Overview Pp

Resource Tracking During Disaster Management

Lowering disaster management costs and improving decision-making during

emergencies.

Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability

Page 48: Synergy Recovery Resources Overview Pp

Objectives

• To capture resource use data for: – People (identification)

– Fuel (company and contractor use)

– Food (water, food, snacks to employees)

– Bunks/Lodging (base camp, hotel, etc…)

• To provide real-time resource usage reports to emergency managers

Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability

Page 49: Synergy Recovery Resources Overview Pp

Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability

Tools:Radio Pump TrackerPDA and AntennaJobPODData Vault Web Reports

•Tracking

•Capture

•Delivery

Fuel Monitoring

Page 50: Synergy Recovery Resources Overview Pp

• Counts Gallons Dispensed

• Automatically Sends Data to Primary

• Visually “On” Indicator

Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability

ST-540 Radio Pump Tracker

Page 51: Synergy Recovery Resources Overview Pp

Data Collector & Antenna

• Barcode Scanner• 50 Yards - Line of Site• Lists:

– Asset/Employee– Location– Fuel Truck– User

Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability

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Fuel Process

2. Scan Employee or Asset

1. Fuel Equipment

3. Capture & confirm Data Transmission

Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability

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Fuel Web Reports

Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability

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Meal Tracking, Capture, and Delivery

1. Scan People ID’s at end of line

2. Capture & Confirm Data Collection

3. Download Data Daily

Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability

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Lodging Tracking, Capture, and Delivery

Managing Chaos, Confusion & Accountability Managing Chaos, Confusion & Accountability

1. Room Assignment & Daily Check In

2. Scan People ID’s

3. Capture & Confirm Data Collection

4. Download Data Daily

Page 56: Synergy Recovery Resources Overview Pp

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable assets & resources when your clients need them the most:

►RECOVERY RESOURCES LLC

Page 57: Synergy Recovery Resources Overview Pp

• Registration & People Tracking

• Cooling Stations

• Food, Ice & Water

• Medical Assistance

• Communication Assistance

• SECURITY

Designate &/or SetUp Reception Centers for the Meeting & Care of Employees.

EOC & RECEPTION CENTERS

Page 58: Synergy Recovery Resources Overview Pp

• Onsite & Offsite Capabilities

• Power & Communication Abilities

• Copy of BCP & Critical Forms

• BackUp & Availability of Critical Data

• Key Client & Supplier Information

• Human Resource Capabilities

• Accounting Capabilities

• Workstations for Key Team Members

• Adequate Office Supplies

• Other Facilities

Mobile Command Centers can be located where the ACTION is…

EOC & RECEPTION CENTERS

Page 59: Synergy Recovery Resources Overview Pp

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable assets & resources when our clients need them the most:

►RECOVERY RESOURCES LLC

Page 60: Synergy Recovery Resources Overview Pp

• Points of Distribution (PODS)

• Portable Storage Tanks

• Refueling Programs (Critical Assets)

• Fuel Staging Centers

• Fuel Distribution

Fueling Systems are critical to backstopping the Evacuation Program & Recovery Services

EMERGENCY FUELING SERVICES

Page 61: Synergy Recovery Resources Overview Pp

EMERGENCY FUELING SERVICES

• Large Fleet of Transport Trucks

• Large Fleet of Fuel Trailers (7500 to 8500 gal.)

• Bobtail Delivery Trucks (Mobile Fueling & Top-Off)

• Mobile Fueling Stations

• Fuel Storage Tanks (Above Ground)

• Ability to Provide Gasoline, Diesel & Aviation Fuels

• Various Refinery Pickup Points throughout U.S.

Synergy is Positioned to support Relief Efforts, Logistics and Fuel Supply Management.

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EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable assets & resources when our clients need them the most:

►RECOVERY RESOURCES LLC

Page 63: Synergy Recovery Resources Overview Pp

Equipment Rentals & Resources

Page 64: Synergy Recovery Resources Overview Pp

of Recovery Resources

is dedicated to providing a vast array of specialized services & equipment to serve the Emergency Response Industry.

►RECOVERY RESOURCES LLC

Page 65: Synergy Recovery Resources Overview Pp

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

1. Employee Support Programs

2. Employee Notification Systems

3. Temporary Housing & Catering

4. Mapping Solutions

5. C-Level Evacuation Services

6. Asset & Resource Tracking

7. Portable EOC & Reception Centers

8. Emergency Fueling Programs

9. Equipment Rentals

10. Crisis Management Programs

provides valuable assets & resources when our clients need them the most:

►RECOVERY RESOURCES LLC

Page 66: Synergy Recovery Resources Overview Pp

Examples of potential operational components that are identified and addressed both prior to and during the recovery process.

Business Recovery Plan & Crisis

Management

Business Recovery Plan & Crisis

Management

Work Area Recovery

Corporate Image/PR

Data Recovery

Damage Assessment

Restoration Services

Security

Power Supplies

Health & Safety

Paper Recovery

Human ResourcesBusiness

Interruption

Key Suppliers

Performance Contracts

Insurance Coverage

CRISIS MANAGEMENT & RECOVERY SERVICES

►RECOVERY RESOURCES LLC

►RECOVERY RESOURCES LLC

Page 67: Synergy Recovery Resources Overview Pp

Incident/Loss

RECOVERY MANAGEMENT

Verify Property Values & Insurance Coverage’s

Develop Scope & Critical Path Analysis

Provide Emergency Services & Stabilization

(Structure & Contents)

Estimate Restoration & Reconstruction

INSURANCE & FEMA Coverage Protocol

B.I. Analysis (Impact on Operational

Components)

Claim Documentation & Form Submittals

Secure Bids & Competitive Cost

Analysis

Assemble Bid Packets (Tier 1 & Tier 2 Subcontractors)

Initiate Sub Contractor Selection Process

Issue Master-Subcontract

&/ or Letter of Intent

Code & Compliant Reviews with City

Building Dept.

Structural Review, Asbestos Survey

& Roof Inspection

Permitting & Filing Process

Execute Critical Path & Project Controls

Issue Daily PM Reports &

Insurance Documentation (Copy to Client)

Claims Management

& Accountability

Weekly Progress Meetings & Claim Review

Complete Punch Lists & Project Close-Out

Managing Costs to Budget & Controlling General Conditions

Individual Property Schedule & Breakout

(Budget vs Cost)

Field Report & Estimates to Client

(Copy Insurance Carrier)

Contract Award & Project Start-Up Requirements

Verify Valid Insurance Certificate & Issue

Work Order

Review with Client & Insurance Carrier

Cause & Origin Release

provides organization and systems to effectively manage the Recovery Process

RECOVERY PROCESS FLOWCHART

Example #1:Example #1:

• Identify Conditions

• Understand Critical Path

• Develop Response

• Activate Resources

• Execute Project Controls

• Insure BusinessResumption

►RECOVERY RESOURCES LLC

►RECOVERY RESOURCES LLC

Page 68: Synergy Recovery Resources Overview Pp

ENGINEER

STABILIZATION ENVIRONMENTAL

WATER EXTRACTION

MOISTURE CONTROL

PROJ ECT AUDITOR

DATA / MEDIA

DOCUMENTS/ PAPER

EQUIPMENT

INVENTORIES

ELECTRICAL

TEMP SHORING

APPLIED SCIENCE

MECHANICAL

CAUSE & ORIGIN

PROJ ECT MGMT

ASSET RECOVERY

INSURED INSURANCE

BROKER

RISK MANAGER

ADJUSTER

ADJUSTER

SAFETY DIRECTOR PROJ ECT COORD QUALITY CONTROL

IDENTIFICATION

SAMPLING

PROTOCOL

SUPPLIES

TEMP SERVICES

POWER

LIGHTING

COMMUNICATIONS

EQUIP RENTALS

WORK AREA

HOUSING

PRE-CLEANING

DEBRIS REMOVAL

ROOFING

FACILITY MANAGER CONSULTANT

IT / DATA

DEMOLITION

MACHINERY

REMEDIATION

PACK-OUT SERVICES

SITE SAFETY

CONT MANIPULATION

BUILDING INSPECTOR

UTILITY/STRUCTURE

RECOVERY ORGANIZATION CHART

GLOBAL SECURITY NETWORK – INCIDENT REGISTRY 2006 ©

1 2 3 4 5 6

GSN

Example #2:Example #2:

Processes are develops around your organization to Manage and Control

Response & Recovery.

►RECOVERY RESOURCES LLC

Synergy

Page 69: Synergy Recovery Resources Overview Pp

Educating & Training Educating & Training turns employees from turns employees from liabilities to assets.liabilities to assets.

Educating & Training Educating & Training turns employees from turns employees from liabilities to assets.liabilities to assets.

•Safety Process Management

•Safety Compliance Training

•CEAS Program

•CERT/NIMS Training

•First Aid / CPR / AED

CRISIS MANAGEMENT & RECOVERY SERVICES

►RECOVERY RESOURCES LLC

Page 70: Synergy Recovery Resources Overview Pp

Emergency Response

Crisis & Program Management

Building Stabilization Services

Debris Removal & Disposal

Construction Services

EOC Units & Mobilization

Site Preparation & Temp Housing

Drying & Dehumidification

Restoration & Cleaning Specialists

PackOut & Relocation Services

Environmental CleanUp

Comprehensive Security Services

Asset Recovery Technologies

Food Supply, Water & Ice

Portable Fuel & Water Tanks

Emergency Fueling Programs

Air & Land Transportation

Modular Living Qtrs & Galleys

In-House Equipment Rentals

▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪▪

Professionals are Battle Tested in the field of Emergency Response, Project Management & Logistics.

CRISIS MANAGEMENT & RECOVERY SERVICES

►RECOVERY RESOURCES LLC

►RECOVERY RESOURCES LLC

Page 71: Synergy Recovery Resources Overview Pp

EMERGENCY RESPONSE & SUPPORT SERVICESEMERGENCY RESPONSE & SUPPORT SERVICES

is available to work with your Team to develop programs & provide resources under various Response Agreements:

Standard Response Agreement

Incident Evoked Procurement (IEP) & Work Authorization

Retainer-Based Contract per identified Asset &/or Service

Contracted Relationship & Responsibilities.

►RECOVERY RESOURCES LLC

►RECOVERY RESOURCES LLC

Page 72: Synergy Recovery Resources Overview Pp

Preparing for the Unexpected is no longer Optional.

Response & Recovery is easier planned with a Partner!

Visit us at: www.synergyrecoveryresources.com