system boardings - seattle transit blog

Community Transit System Performance Report: November 2012

System Performance Report

November 2012

NOTE: System Boardings is the sum of Fixed-Route, DART Paratransit and Vanpool boardings.

814,966760,087

0

100,000

200,000

300,000

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500,000

600,000

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1,000,000

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

System Boardings

20122011


SERVICE TYPE DEFINITIONS

NOTES:

Data Sources:

Data contained in this report are compiled from various sources, including Community Transit’s Strategic Planning & Grants, Service & Facilites Development,

Customer Relations, and Contracted Services Divisions, Senior Services of Snohomish County, Community Transit’s fixed-route service contractor, the ORCA SmartCard

Reporting System and Swift Ticket Vending Machine Reports.

Data Disclaimer:

Data contained in this report are subject to change. To verify specific data elements, please contact Dan Root – Data Program Manager: [email protected].

FIXED ROUTE

Regularly-scheduled bus service to origins and destinations in Snohomish and King Counties, including:

◦ Core Service: Frequent service on transit emphasis corridors

◦ Bus Rapid Transit: Swift-branded service on transit emphasis corridors

◦ Corridor-Based: Other frequent service on transit emphasis corridors

◦ Community-Based Service: Feeds core service and connects suburban communities

◦ Local Feeder: Feeds core service in urbanized areas

◦ Suburban/Rural Lifeline: Connects suburban and rural communities

◦ Commuter Service: Peak-period, peak-direction service for trips destined to and from major activity centers

DIAL-A-RIDE (DART) PARATRANSIT

Curb-to-curb, shared-ride service operating in strict compliance with federally mandated Americans with Disabilities Act (ADA) requirements

VANPOOL

Groups of commuters who ride together in a van provided by Community Transit

mailto:[email protected]


Bus Rapid Transit

12.8%

Corridor-Based

Bus

31.6%

Local Feeder Bus

11.2%

Suburban/Rural

Lifeline Bus

3.5%

Commuter Bus

29.0%

DART Paratransit

2.1%

Vanpool

9.9%

System Ridership By Mode and Performance Center

EXECUTIVE SUMMARY

Year-over-Year (YOY) & Year-to-Date (YTD) Assessment

Service Days (YOY)

o There were the same number of Weekdays this year

o There were the same number of Saturdays this year

System (Sum of Fixed-Route, DART Paratransit & Vanpool)

o YOY Average Weekday Boardings were down 7.1 percent

o YOY Average Saturday Boardings were down 16.1 percent

o YTD Boardings were down 5.3 percent

o YTD Revenue Hours were down 11.1 percent

o YTD Boardings per Revenue Hour were up 6.6 percent

Fixed-Route (YOY)

o Boardings were down 7.6 percent

o Revenue Hours were down 21.6 percent

o Boardings per Revenue Hour were up 17.8 percent

Bus Rapid Transit Boardings per Revenue Hour

were up 13.2 percent

Local Boardings per Revenue Hour were up 18.6

percent

In-County Commuter Boardings per Revenue Hour

were down 0.3 percent

Inter-County Commuter Boardings per Revenue

Hour were up 16.7 percent

University District Boardings per Revenue Hour

were up 5.4 percent

DART Paratransit (YOY)

o Boardings were down 4.7 percent


o Boardings per Revenue Hour were down 3.2 percent

Vanpool (YOY)

o Boardings were up 1.1 percent


o Boardings per Revenue Hour were up 1.4 percent


SYSTEM RIDERSHIP, SERVICE LEVELS & PRODUCTIVITY

November-2012 Fixed-Route

Ridership

Total Boardings 96,965 240,504 84,778 26,664 220,109 669,020 15,641 75,426 760,087

Average Weekday Boardings 4,144 10,529 3,727 1,176 10,481 30,058 688 3,592 34,337

Average Saturday Boardings 2,486 4,851 1,626 491 9,453 298 9,751

Service Levels

Days of Service 25 25 25 25 21 25 25 21 25

Revenue Hours 2,859 8,800 4,463 1,893 4,873 22,887 7,050 11,962 41,899

Revenue Miles 60,516 161,808 85,580 47,308 120,278 475,490 129,851 381,311 986,652

Productivity

Boardings per Revenue Hour 33.9 27.3 19.0 14.1 45.2 29.2 2.2 6.3 18.1

Boardings per Revenue Mile 1.6 1.5 1.0 0.6 1.8 1.4 0.1 0.2 0.8

Bus Rapid

TransitCorridor-Based

Ridership, Service Levels &

Productivity MeasuresVanpool System

Local

Feeder

Suburban/Rural

LifelineTotal

DART

ParatransitCommuter

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Monthly Boardings


RIDERSHIP PRODUCTIVITY BY MODE: BOARDINGS PER REVENUE HOUR

0

5

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25

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35

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

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Fixed-Route Ridership Productivity

2010 2011 2012

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Vanpool Ridership Productivity

2010 2011 2012

0.0

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2.5


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DART Paratransit Ridership Productivity

2010 2011 2012

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System Ridership Productivity

2010 2011 2012


FIXED-ROUTE SERVICE

723,983

669,020

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000


Fixed-Route Boardings

20122011

What is Fixed-Route Service?

Fixed-route transit provides regularly-scheduled bus service to origins and destinations in

Snohomish and King Counties. Community Transit operates various types of fixed-route

service, including Core Service (Bus Rapid Transit and Corridor-Based Service), Community-

Based Service (Local Feeder and Suburban/Rural Lifeline Service) and Commuter Service (In-

County, Inter-County and University District). All types of service are operated on weekdays,

with limited Saturday service on certain Core and Community-Based Service routes.


FIXED-ROUTE RIDERSHIP & PRODUCTIVITY: CORE SERVICE Core Service is frequent service on transit emphasis corridors.

Core Service Share of System Ridership = 44.4%

RouteMonthly

Average

Weekday

Average

SaturdayMonthly

Average

Weekday

Average

Saturday

Core F ixed-Route Service

Bus Rapid Transit

Swift 96,965 4,144 2,486 33.9 33.7 36.0

Corridor-Based Service

101 32,618 1,429 654 36.6 36.5 38.1

105 21,005 931 365 23.0 23.1 21.8

106 4,322 206 12.1 12.1

115 52,049 2,285 1,015 34.4 35.1 28.1

116 44,534 1,968 804 29.4 30.2 21.7

196 10,529 451 266 18.7 18.5 20.6

201 37,491 1,627 832 24.9 25.1 22.6

202 37,956 1,633 915 24.7 24.8 23.5

Subtotal 240,504 10,529 4,851 27.3

All Core Services

Total 337,469 14,673 7,336 28.9

0

5

10

15

20

25

30

35

40

45

101 115 Swift 116 201 202 105 196 106

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Bus Route

Core Service Ridership Productivity

Target


FIXED-ROUTE RIDERSHIP & PRODUCTIVITY: COMMUNITY-BASED SERVICE Community-Based Service feeds core service and connects suburban communities.

Community-Based Service Share of System Ridership = 14.7%

Boardings Boardings per Revenue Hour

RouteMonthly

Average

Weekday

Average

SaturdayMonthly

Average

Weekday

Average

Saturday

Community-Based F ixed-Route Service

Local Feeder Service

110 1,130 54 7.5 7.5

111 661 31 14.0 14.0

112 10,582 470 177 20.9 21.8 13.3

113 17,440 767 332 20.6 20.7 19.2

119 10,044 445 175 14.9 15.8 8.6

120 7,800 345 137 18.1 19.5 9.1

130 19,056 838 364 26.9 27.8 19.5

222 8,277 357 193 14.7 14.5 17.0

275 9,788 419 249 18.2 18.7 14.5

Subtotal 84,778 3,727 1,626 19.0

Suburban/Rural Lifeline Service

220 3,684 157 95 15.0 15.9 10.1

230 206 10 3.5 3.5

240 3,042 131 72 6.6 6.7 6.3

270 7,245 321 124 16.1 16.0 17.8

280 12,487 557 200 18.3 18.2 19.3

Subtotal 26,664 1,176 491 14.1

All Community-Based Services

Total 111,442 4,904 2,117 17.5

0

5

10

15

20

25

30

35

40

45

130 112 113 275 120 119 222 111 110

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Bus Route

Local Feeder Service Ridership Productivity

Target

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280 270 220 240 230

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Bus Route

Suburban/Rural Lifeline Service Ridership Productivity

Target


FIXED-ROUTE RIDERSHIP & PRODUCTIVITY: COMMUTER SERVICE Commuter Share of System Ridership = 29.0%

Commuter Service provides peak-period,

peak-direction service for trips destined to

and from major activity centers.

BoardingsBoardings per

Revenue Hour

RouteMonthly

Average

WeekdayMonthly

Average

Weekday

Commuter F ixed-Route Service

In-County Commuter

227 2,425 115 32.7 32.7

247 2,681 128 30.6 30.6

277 1,928 92 16.2 16.2

Subtotal 7,034 335 25.1

Inter-County Commuter

402 26,718 1,272 63.0 63.0

405 5,961 284 37.6 37.6

410 8,728 416 37.9 37.9

412 16,015 763 39.1 39.1

413 25,282 1,204 64.7 64.7

415 15,303 729 63.8 63.8

416 5,400 257 34.2 34.2

417 9,157 436 37.5 37.5

421 14,374 684 35.6 35.6

422 4,095 195 28.6 28.6

424 3,178 151 25.1 25.1

425 5,745 274 32.0 32.0

435 6,773 323 30.6 30.6

Subtotal 146,729 6,987 44.1

University District Commuter

810 4,779 228 56.7 56.7

821 5,903 281 39.8 39.8

855 9,998 476 61.3 61.3

860 14,998 714 55.8 55.8

871 16,458 784 56.9 56.9

880 10,904 519 41.6 41.6

885 3,306 157 67.9 67.9

Subtotal 66,346 3,159 52.5

All Commuter Services

Total 220,109 10,481 45.2

0

10

20

30

40

50

60

70

80

885 413 415 402 855 871 810 860 880 821 412 410 405 417 421 416 227 425 247 435 422 424 277

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Commuter Service Ridership Productivity

Target


PARK & RIDE LOT UTILIZATION MAP

NOTE: Facilities with at least 85% utilization are considered to be “at capacity” for planning purposes.


PARK & RIDE LOT UTILIZATION DATA

Major Park & Ride Lots (At least 250 parking stalls)

Facility Location Stalls % Used

Ash Way 164th St SW/Ash Way 1,022 105%

Canyon Park 22400 17th Ave SE, Bothell 302 100%

Eastmont 9029 El Capitan Way, Everett 389 36%

Edmonds 21300 72nd Ave W, Edmonds 255 52%

Lynnwood 20101 48th Ave W, Lynnwood 1,370 99%

Mariner 13102 4th Ave W, Everett 644 78%

McCollum Park 620 128th St SE, Everett 409 97%

Mountlake Terrace 6001 236th St SW, Mountlake Terrace 877 100%

South Everett I-5/112th St. SE., Everett 397 100%

Swamp Creek 164th St SW/SR 525, Lynnwood 410 49%

Average Utilization 89%

Minor Park & Ride Lots (Less than 250 parking stalls)

Facility Location Stalls % Used

Arlington SR9/SR530, Arlington 25 88%

Goldbar SR2/2nd St, Goldbar 28 21%

Lake Stevens 9414 4th St NE, Lake Stevens 207 56%

Marysville Ash Ave 6th St/Ash Ave, Marysville 202 75%

Marysville Cedar & Grove 1310 Grove St, Marysville 223 83%

Marysville I 2nd St/Ash Ave, Marysville 74 47%

Marysville II 116th St NE/I-5, Marysville 57 95%

Monroe 17433 SR2, Monroe 103 71%

Snohomish SR9/Bickford Ave, Snohomish 102 39%

Stanwood I Marine Dr/SR532, Stanwood 74 24%

Stanwood II SR532/Old Hwy 99, Stanwood 147 97%

Sultan SR2, East of Sultan 38 16%

Average Utilization 67%

NOTES: Major and Minor Park & Ride Lot Surveys were conducted on 11/8/12.

Eastmont and South Everett are served by Sound Transit Express Bus only.


DART PARATRANSIT DART Paratransit Share of System Ridership = 2.1%

NOTE: The standard for DART Paratransit is 2.25 boardings per revenue hour.

What is DART (Dial-a-Ride-Transportation) Paratransit

Service?

DART is a curb-to-curb shared-ride service operating in

strict compliance with federally mandated Americans

with Disabilities Act (ADA) requirements. DART provides

transportation for qualified customers whose disability

or condition prevents them from using Community

Transit’s regular fixed route buses. The paratransit

service area is within ¾ mile of local fixed routes.

Paratransit Service Profile Current Month Year-to-Date

Monlthy Boardings 15,641 180,480

Average Weekday Boardings 688 705

Average Saturday Boardings 298 313

Revenue Hours 7,050 78,770

Revenue Miles 129,851 1,465,142

Boardings per Revenue Hour 2.22 2.29

Boardings per Revenue Mile 0.12 0.12

Registered Riders 5,011

Active Riders 1,557

Percent Active Riders 31.1%

Percent Cancelled Trips 17.8%

Percent No-Show Trips 1.5%

Percent Cancelled/No-Show 19.3%

16,40715,641

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DART Paratransit Boardings

20122011

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DART Paratransit Ridership Productivity

2010 2011 2012


VANPOOL Vanpool Share of System Ridership = 9.9%

Vanpool Service Profile Current Month Year-to-Date

Monthly Boardings 75,426 859,160

Average Weekday Boardings 3,592 3,656

Revenue Hours 11,962 138,613

Revenue Miles 381,311 4,416,705

Boardings per Revenue Hour 6.31 6.20

Boardings per Revenue Mile 0.20 0.19

Active Riders 2,799

Total F leet Vehicles 396

Active F leet Vehicles 359

Percent Active F leet Vehicles 91%

Employers Served 71

What is Vanpool Service?

A vanpool is a group of commuters who ride together in a van provided by

Community Transit. Vanpools generally follow a set schedule and route but

unlike a bus, these are set by the riders themselves. Fares are based on the size

of the van and the daily round-trip mileage. Vanpools must begin or end in

Snohomish County.

74,57675,426

0

10,000

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40,000

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70,000

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90,000


Vanpool Boardings

20122011

Van Type Total Vehicles Active Vehicles Avg. Ridership Avg. Occupancy

7-Passenger 260 253 4.5 64%

8-Passenger 9 0 0.0 0%

12-Passenger 76 65 7.1 59%

15-Passenger 51 41 8.8 59%

All Vans 396 359 5.5 62%

Vanpool F leet Utilization


YEAR 2011 COST PER RIDER

Cost per rider is the total operating cost (less fare revenue) divided by the total number of boardings.

Modal Share of System Ridership

$0.00

$5.00

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Year 2011 Cost Per Rider By Mode and Route

2011 DART Paratransit Cost per Rider = $40.21

2010 DART Paratransit Cost per Rider = $38.20

2011 Fixed-Route Cost per Rider = $7.33

2010 Fixed Route Cost per Rider = $7.53

2011 Vanpool Cost per Rider = $1.18

2010 Vanpool Cost per Rider = $1.38

Year 2011 System Cost per Rider = $7.46

Year 2010 System Cost per Rider = $7.68

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