system details - mit dynamic · web view2020. 11. 17. · he avaya 4690 ip offers many of the...

Contents

1. System details 3

1.1. Platform details 3

2. Insights 4

2.1. Migration considerations 4

2.2. Energy insights 5

2.4. Migration considerations by location 6

3. Handset Summary 7

3.1. Extensions 7

3.2. Actual utilisation 8

3.3.

Extension Number (DN) Ranges 8

3.4. Handset Types 9

3.5. Call forwarding 11

4. COS and COR Usage Summary 14

5. Trunks 17

UCentric Voice AuditPABX AUDIT REPORT

12/11/2020 17:00

5.1. Trunk utilisation 17

5.2. Trunk groups 17

6. Hunt and Pickup Groups 18

6.1. Groups with a single member 21

7. Automatic Route Selection (ARS) 22

7.1. Extension ranges by location 22

8. Firmware and Card End-of-life 23

9. System Speed-dials 24

10. Feature Codes 26

11. Carbon footprint 29

12. License usage 30

12.1.General Licenses 30

1. System details

The following report has been automatically generated from a data capture from the following system.

Name Avaya CM

Type CM/Definity

Audit date 2020-07-09 02-00-02

1.1. Platform details

Version Large - G3 V17

Revision 7.0.0

Firmware R017x.00.0.441.0

IP Address 10.42.199.140

MAC Address 00:50:56:89:0B:08

2. Insights

Category Count InformationCards full 1 Cards that are 100% utilisedCards almost full 0 Cards that are >90% utilisedLicense status (See licensing section) Running within capacityDuplicate Extns 0 Usually caused by both extn and

profile having same DN Duplicate names 366 Will occur frequently in large

organisations Duplicate MAC addresses 0 Usually caused by legacy

programming Unsupported devices 0 Cisco 7960, 7940 and 7925 are not

supported in HCS Pickup groups with 1 member 0 Redundant programming of Pickups Total devices 1337 Total physical devices Total DNs 1337 Total DNs defined Total DNs without name 0 Total DNs without a name defined Total Hunt Groups 27 Total Hunt Groups in use Total Pickup Groups 133 Total Pickup Groups in use

2.1. Migration considerationsThis table will detail any common facilities being used by a legacy platform and if it is supported in the commonly used hosted environments

Facility in use

Count Cisco Support Broadsoft Support

Microsoft Support

Zoom Support

IP Phones 1321 Unsupported Unsupported Unsupported Unsupported Pickup

Groups133 Std feature Std feature Std feature Unsupported

Call Forwarding

111 Std feature Std feature Std feature Std feature

Hunt Groups

27 Std feature Std feature Std feature Std feature

Analog Phones

13 Requires cisco gateway

Requires Mediatrix gateway

Requires MediaPack

Unsupported

Digital Phones

2 Unsupported Unsupported Unsupported Unsupported

SIP Phones 2 Std feature Std feature Std feature Some models

= Supported = Unsupported = Limited support

2.2. Energy insightsNote: for this model, the assumption is made that ALL devices are in use for 30% of a 5-day working week. This report is for illustration purposes only.

The current Total kWh of 1.53 can be reflected as the following environmental impact :-

Impact on the environment – PER HOUR

0.80 Kilograms of CO2/hour generated by electricity production

0.002 fully grown trees felled

0 passenger vehicles driven for 1 year (or 2.688 miles driven in one car)

138.2 mobile phones charged

The total energy usage of 0 homes

Annually, this means a total kWh/annum of 13,426.155

Impact on the environment – ANNUALLY

7,043.34 Kilograms of CO2 generated!

13.426 fully grown trees felled

2.054 passenger vehicles driven for 1 year (or 23,549.475 miles driven in one car)

1,210,636.366 mobile phones charged

The total energy usage of 1.101 homes

Mitigation

The above could be mitigated by

Migrating your on-premise voice system to a hosted solution, where the overall electricity usage is shared across a large number of clients using more efficient technologies.You might also consider

Recycling 416.211 bags of waste instead of sending them to landfill – EACH YEAR

Planting 157.086 seedlings let letting them grow for 10 years – EACH YEAR

Swapping 362.506 incandescent bulbs to LED’s – EACH YEAR

2.3.

2.4. Migration considerations by locationLocation Cisco Broadsoft Skype Zoom

Ana Dig IP Ana Dig IP Ana Dig IP Ana Dig IP _Main chassis

Analog: 0Digital: 3IP: 1257SIP: 2

_Main chassis


_Main chassis


_Main chassis


_Main chassis


_Main chassis


= No issue = Should be reviewed

3. Handset Summary

This details a summary of all of the extensions and trunks captured within the audit.

3.1. ExtensionsThere are 5 extension cards within the system, providing the following capacities:

Capacity UsedTotal 2024 1337

Analog 24 13Digital 0 2Hybrid (i.e. COV) 0 0IP 2000 1321

There were 0 extensions marked as ‘out of service’

There are 24 analog extensions (13 configured) in this configuration. Any migration to hosted voice that requires analog extensions (e.g. for Fax / Modems / PDQ etc.) will require FXO/Analog Gateways at the required locations.

3.2. Actual utilisationThis table shows all circuit types in use and their actual utilisation after Out-of-Service, and un-numbered extensions and trunks are removed from the programmed counts.Circuit type Capacit

yProgrammed

Out of Service

No Circuit ID

% Utilised

% Actual utilised

Extns - Analog 13 13100%

00.00 %

00%

100.00% 100.00%

Extns - Digital 2 2100%

00.00 %

00%

100.00% 100.00%

Extns - IP 1321 1321100%

00.00 %

00%

100.00% 100.00%

Virtual 1 1100%

00.00 %

00%

100.00% 100.00%

3.3. Extension Number (DN) RangesPrefix Length Total allocated Start

numberEnd number

20*** 5 189 20000 20999 22*** 5 466 22004 22987 23*** 5 127 23002 23654 24*** 5 23 24000 24336 25*** 5 46 25200 25809 26*** 5 51 26500 26703 27*** 5 296 27002 27998 28*** 5 12 28000 28895 29*** 5 1 29112 29112 30*** 5 56 30051 30666 31*** 5 44 31054 31319 32*** 5 26 32400 32640

If you have extensions with different digit lengths, this will cause issues on a hosted voice solution, and should be review prior to migration.

3.4. Handset TypesHandset Model Programm

edOOS No Extn

#Details

4610 1213 0 0

9630 95 0 0

Fax 10 0 0 Fax Machine

4621 7 0 0 Digital Phone

9608 3 0 0 3.2 x 2.2in monochrome display. 3 pages of 8 buttons with dual LEDs (24 programmable keys), 4 softkeys, 4-way navigation cluster. Fixed features include phone, messages, contacts, history, home, headset, speaker, volume, mute

2500 3 0 0 Analog Basic Handset

6408D+ 2 0 0

9608SIP 1 0 0 3.2 x 2.2in monochrome display. 3 pages of 8 buttons with dual LEDs (24 programmable keys), 4 softkeys, 4-way navigation cluster. Fixed features include phone, messages, contacts, history, home, headset, speaker, volume, mute

4690 1 0 0 he Avaya 4690 IP offers many of the same features as other Avaya Speakerphones (360 degree coverage, two optional extended microphones for expanded coverage, full-duplex operation) and adds to them some additional capabilities. These include downloadable software upgrades and simplified wiring to IP network via Ethernet LAN connectivity.

9600SIP 1 0 0 This line of powerful deskphones offers brilliant audio quality, low power requirements, customizability and performance. The phones feature context-sensitive graphical interfaces and large color touchscreens, which deliver increased call control while simplifying the traditional telephone experience. The 9600 Series works with the Avaya Aura and IP Office Platforms.

2500 1 0 0 Analog Basic Handset

Figure 1 Wiremap view of the cards, cabinets, and lines

3.5. Call forwardingThis shows all call forwards, except where the device is only forwarded to voicemail (in order to reduce the size of this list)Extension

Busy Int Busy Ext No Answer Int No Answer Ext

Voicemail

20027 XXXX8408851 XXXX8408851 XXXX8408851 XXXX8408851 120035 XXXX4909053 XXXX4909053 XXXX4909053 XXXX4909053 220127 XXXX9594896 XXXX9594896 XXXX9594896 XXXX9594896 320172 XXXX8408860 XXXX8408860 XXXX8408860 XXXX8408860 20195 XXXX6116534 XXXX6116534 XXXX6116534 XXXX6116534 20215 XXXX2380978 XXXX2380978 XXXX2380978 XXXX2380978 20232 XXXX7577203 XXXX7577203 XXXX7577203 XXXX7577203 20252 XXXX8382921 XXXX8382921 XXXX8382921 XXXX8382921 20253 XXXX7941878 XXXX7941878 XXXX7941878 XXXX7941878 20254 XXXX6327503 XXXX6327503 XXXX6327503 XXXX6327503 20265 XXXX6154919 XXXX6154919 XXXX6154919 XXXX6154919 20269 XXXX9119649 XXXX9119649 XXXX9119649 XXXX9119649 20270 XXXX7885328 XXXX7885328 XXXX7885328 XXXX7885328 22033 XXXX3133689 XXXX3133689 XXXX3133689 XXXX3133689 22053 XXXX6889461 XXXX6889461 XXXX6889461 XXXX6889461 22085 XXXX7581410 XXXX7581410 XXXX7581410 XXXX7581410 22087 XXXX7587053 XXXX7587053 XXXX7587053 XXXX7587053 22089 XXXX1495678 XXXX1495678 XXXX1495678 XXXX1495678 22122 22093 22093 22093 22093 22215 22305 22305 22305 22305 22231 XXXX6705728 XXXX6705728 XXXX6705728 XXXX6705728 22234 XXXX7148275 XXXX7148275 XXXX7148275 XXXX7148275 22361 XXXX1521679 XXXX1521679 XXXX1521679 XXXX1521679 22378 XXXX1436059 XXXX1436059 XXXX1436059 XXXX1436059 22404 XXXX7155953 XXXX7155953 XXXX7155953 XXXX7155953 22426 XXXX1678396 XXXX1678396 XXXX1678396 XXXX1678396 22440 XXXX6145968 XXXX6145968 XXXX6145968 XXXX6145968 22470 XXXX5319168 XXXX5319168 XXXX5319168 XXXX5319168 22477 XXXX7205377 XXXX7205377 XXXX7205377 XXXX7205377 22490 XXXX6889457 XXXX6889457 XXXX6889457 XXXX6889457 22518 XXXX6457424 XXXX6457424 XXXX6457424 XXXX6457424 22544 XXXX5697981 XXXX5697981 XXXX5697981 XXXX5697981 22548 XXXX8393449 XXXX8393449 XXXX8393449 XXXX8393449 22568 XXXX3525004 XXXX3525004 XXXX3525004 XXXX3525004 22580 XXXX4197705 XXXX4197705 XXXX4197705 XXXX4197705 22634 XXXX7579969 XXXX7579969 XXXX7579969 XXXX7579969 22657 XXXX1340514 XXXX1340514 XXXX1340514 XXXX1340514 22702 XXXX7313978 XXXX7313978 XXXX7313978 XXXX7313978 22721 XXXX8266406 XXXX8266406 XXXX8266406 XXXX8266406 22737 XXXX1352929 XXXX1352929 XXXX1352929 XXXX1352929 22746 XXXX8781999 XXXX8781999 XXXX8781999 XXXX8781999 22749 XXXX7205348 XXXX7205348 XXXX7205348 XXXX7205348 22771 XXXX7571403 XXXX7571403 XXXX7571403 XXXX7571403 22791 XXXX7284516 XXXX7284516 XXXX7284516 XXXX7284516 22897 XXXX6269452 XXXX6269452 XXXX6269452 XXXX6269452 22899 XXXX2477846 XXXX2477846 XXXX2477846 XXXX2477846 22927 XXXX8109674 XXXX8109674 XXXX8109674 XXXX8109674 22929 XXXX5712866 XXXX5712866 XXXX5712866 XXXX5712866

22982 XXXX7578047 XXXX7578047 XXXX7578047 XXXX7578047 23118 XXXX6889463 XXXX6889463 XXXX6889463 XXXX6889463 23166 XXXX8781972 XXXX8781972 XXXX8781972 XXXX8781972 23219 XXXX6588023 XXXX6588023 XXXX6588023 XXXX6588023 23249 XXXX6587644 XXXX6587644 XXXX6587644 XXXX6587644 23250 XXXX7737623 XXXX7737623 XXXX7737623 XXXX7737623 23307 XXXX3604656 XXXX3604656 XXXX3604656 XXXX3604656 23515 XXXX7205335 XXXX7205335 XXXX7205335 XXXX7205335 24044 XXXX5433510 XXXX5433510 XXXX5433510 XXXX5433510 24336 XXXX6312701 XXXX6312701 XXXX6312701 XXXX6312701 25321 XXXX8408878 XXXX8408878 XXXX8408878 XXXX8408878 25374 XXXX8109551 XXXX8109551 XXXX8109551 XXXX8109551 26537 XXXX8109659 XXXX8109659 XXXX8109659 XXXX8109659 26596 XXXX6895376 XXXX6895376 XXXX6895376 XXXX6895376 26631 XXXX6895379 XXXX6895379 XXXX6895379 XXXX6895379 27025 XXXX7525248 XXXX7525248 XXXX7525248 XXXX7525248 27031 XXXX8717486 XXXX8717486 XXXX8717486 XXXX8717486 27033 XXXX1678642 XXXX1678642 XXXX1678642 XXXX1678642 27038 XXXX2999811 XXXX2999811 XXXX2999811 XXXX2999811 27054 XXXX2395397 XXXX2395397 XXXX2395397 XXXX2395397 27089 22126 22126 22126 22126 27105 XXXX7205438 XXXX7205438 XXXX7205438 XXXX7205438 27248 XXXX7258371 XXXX7258371 XXXX7258371 XXXX7258371 27275 XXXX93357561

335XXXX93357561335

XXXX93357561335

XXXX93357561335

27300 XXXX5926120 XXXX5926120 XXXX5926120 XXXX5926120 27301 XXXX6876000 XXXX6876000 XXXX6876000 XXXX6876000 27363 XXXX6717988 XXXX6717988 XXXX6717988 XXXX6717988 27371 XXXX0639941 XXXX0639941 XXXX0639941 XXXX0639941 27402 XXXX2157509 XXXX2157509 XXXX2157509 XXXX2157509 27416 XXXX1717393 XXXX1717393 XXXX1717393 XXXX1717393 27419 XXXX6198034 XXXX6198034 XXXX6198034 XXXX6198034 27458 XXXX6114720 XXXX6114720 XXXX6114720 XXXX6114720 27460 XXXX3814422 XXXX3814422 XXXX3814422 XXXX3814422 27484 XXXX8109680 XXXX8109680 XXXX8109680 XXXX8109680 27485 XXXX8109677 XXXX8109677 XXXX8109677 XXXX8109677 27494 XXXX6646246 XXXX6646246 XXXX6646246 XXXX6646246 27503 XXXX8792442 XXXX8792442 XXXX8792442 XXXX8792442 27540 XXXX6198028 XXXX6198028 XXXX6198028 XXXX6198028 27592 XXXX8781620 XXXX8781620 XXXX8781620 XXXX8781620 27841 XXXX5823425 XXXX5823425 XXXX5823425 XXXX5823425 27857 XXXX7309308 XXXX7309308 XXXX7309308 XXXX7309308 27865 XXXX7436748 XXXX7436748 XXXX7436748 XXXX7436748 27873 XXXX6116110 XXXX6116110 XXXX6116110 XXXX6116110 27912 XXXX1670007 XXXX1670007 XXXX1670007 XXXX1670007 27990 XXXX6646239 XXXX6646239 XXXX6646239 XXXX6646239 28010 22566 22566 22566 22566 28889 XXXX1717394 XXXX1717394 XXXX1717394 XXXX1717394 30054 XXXX7579044 XXXX7579044 XXXX7579044 XXXX7579044 30055 XXXX7542494 XXXX7542494 XXXX7542494 XXXX7542494 30056 XXXX8109653 XXXX8109653 XXXX8109653 XXXX8109653 30059 XXXX8049173 XXXX8049173 XXXX8049173 XXXX8049173 30204 XXXX1522740 XXXX1522740 XXXX1522740 XXXX1522740 30550 XXXX4935577 XXXX4935577 XXXX4935577 XXXX4935577 30560 XXXX7004095 XXXX7004095 XXXX7004095 XXXX7004095 30657 XXXX6889467 XXXX6889467 XXXX6889467 XXXX6889467 31056 XXXX1678720 XXXX1678720 XXXX1678720 XXXX1678720

31057 XXXX7555430 XXXX7555430 XXXX7555430 XXXX7555430 31085 XXXX1705282 XXXX1705282 XXXX1705282 XXXX1705282 31269 XXXX8109584 XXXX8109584 XXXX8109584 XXXX8109584 31302 XXXX6254466 XXXX6254466 XXXX6254466 XXXX6254466 31313 XXXX5823409 XXXX5823409 XXXX5823409 XXXX5823409 31316 XXXX8585058 XXXX8585058 XXXX8585058 XXXX8585058 32402 XXXX1678408 XXXX1678408 XXXX1678408 XXXX1678408

Total extensions forwarded to external numbers: 94

Total extensions forwarded to internal numbers: 16

If you have extensions call forwarded to external numbers – these should be reviewed prior to any migration as many diverts can be handled within call plans instead of diverting over the PSTN.

4. COS and COR Usage Summary

The following COS / COR’s were discovered during the auditCOS / COR Total

DN’s% using Device type Information

3 / 6 621 46.45 Digital 3 / 3 576 43.08 Digital 2 / 3 38 2.84 Digital 6 / 6 19 1.42 Digital 6 / 3 13 0.97 Digital 2 / 6 10 0.75 Digital 6 / 410 8 0.6 Analog Fax 3 / 1 7 0.52 Digital 14 / 3 6 0.45 Digital 3 / 4 5 0.37 Digital 3 / 2 4 0.3 Digital 1 / 6 4 0.3 Digital 3 / 5 3 0.22 Digital 3 / 410 3 0.22 Analog 14 / 6 3 0.22 Digital 3 / 410 2 0.15 Analog Fax 1 / 1 2 0.15 Digital 1 / 3 1 0.07 Digital 0 / 6 1 0.07 Digital 2 / 3 1 0.07 IP 2 / 5 1 0.07 Digital 3 / 410 1 0.07 Digital 4 / 3 1 0.07 Digital 5 / 6 1 0.07 Digital 6 / 7 1 0.07 Digital 14 / 7 1 0.07 Digital 15 / 6 1 0.07 Digital 15 / 7 1 0.07 Digital 9 / 6 1 0.07 Digital 12 / 3 1 0.07 Digital

Details of where there are less than 20 DN’s using a COS / COR combinationCOS / COR DN Name Detail Device

typeInformation

3 / 410 20003 Jayden Brown 2500 Analog 6 / 6 20020 Edward Munro 4610 Digital 6 / 6 20032 Sienna Stone 4610 Digital 1 / 6 20040 Sandy Hay 9608SI

PDigital

6 / 6 20074 Jennifer Watt 4610 Digital 6 / 6 20085 Hollie Richards 9630 Digital 3 / 4 20111 Jayden Pickering 4610 Digital 3 / 2 20216 Lennox Thompson 4610 Digital 3 / 2 22021 Millie Crawford 4610 Digital 3 / 410 22028 Dylan Ferguson 2500 Analog

1 / 6 22031 Sasha Russell 4610 Digital 15 / 6 22093 Jake Chandler 4610 Digital 6 / 3 22119 Corey Scott 9630 Digital 6 / 6 22208 Annalise Thomson 4610 Digital 6 / 6 22311 Elliot Wyatt 9630 Digital 6 / 6 22333 Jayden Thompson 9630 Digital 6 / 3 22403 Miya Scott 4610 Digital 6 / 3 22404 Jennifer Watt 4610 Digital 14 / 3 22424 Ajay Potter 4610 Digital 3 / 5 22428 Charles Richards 4610 Digital 6 / 6 22446 Jayden Potter 4610 Digital 6 / 7 22481 Jessica McKay 4610 Digital 2 / 6 22507 Robert Bruce 4610 Digital 14 / 3 22531 Bradley Mackay 4610 Digital 3 / 1 22551 Laura Hartley 4610 Digital 6 / 6 22592 Sienna Cameron 4610 Digital 3 / 410 22603 Aiden Walker Fax Analog Fax 2 / 6 22678 Maisy Perry 4610 Digital 3 / 4 22730 Finley Hill 4610 Digital 3 / 4 22741 Benjamin Burns 9630 Digital 3 / 4 22742 Jayden Nolan 4610 Digital 6 / 3 22745 Benjamin Burns 4610 Digital 6 / 6 22749 Finley Hartley 4610 Digital 2 / 6 22790 Harriet Cameron 4610 Digital 15 / 7 22803 Alina Hill 6408D

+Digital

3 / 410 22822 Bradley Anderson 9600SIP

Digital

14 / 3 22850 Ajay Richards 4610 Digital 5 / 6 22904 Ellis Gibson 4610 Digital 6 / 3 23002 Ellis Perry 4610 Digital 14 / 3 23082 Harriet Cameron 4610 Digital 6 / 6 23288 Mia Murray 4610 Digital 3 / 4 23303 Laura Tucker 4610 Digital 1 / 1 23334 Chelsea Hurst 6408D

+Digital

6 / 6 23512 Chelsea Hurst 4610 Digital 6 / 6 23515 Chelsea Hurst 4610 Digital 3 / 2 23610 Noah Hale 4610 Digital 3 / 410 23648 Jude Russell 2500 Analog 14 / 6 24040 Noah Watt 4621 Digital 3 / 1 24041 Jude Russell 4610 Digital 3 / 1 24043 Jennifer Graham 4610 Digital 3 / 1 24050 Hallie Henderson 4610 Digital 6 / 410 24054 Finley Thompson Fax Analog Fax 6 / 410 24055 Finley Thompson Fax Analog Fax 3 / 410 24056 Jennifer Graham Fax Analog Fax 6 / 410 24057 Hallie Henderson Fax Analog Fax 6 / 410 24058 Finley Thompson Fax Analog Fax 6 / 410 24059 Jayden Richards Fax Analog Fax 6 / 410 24060 Finlay McKay Fax Analog Fax 6 / 410 24064 Finlay McKay Fax Analog Fax 6 / 410 24066 Myles Davidson Fax Analog Fax 2 / 6 25205 Harriet Bevan 4610 Digital 2 / 6 25209 Mya Bruce 4610 Digital 2 / 6 25215 Mya Bruce 4610 Digital 2 / 3 25247 Alina Tucker 2500 IP

12 / 3 25321 Ellis Simpson 4610 Digital 2 / 6 25325 Ellis Simpson 4610 Digital 2 / 5 25372 Jayden Kelly 4610 Digital 3 / 2 26579 Reilly Hill 4610 Digital 14 / 3 26623 Corey Martin 4610 Digital 1 / 1 26674 Brooke Gibson 4610 Digital 1 / 6 26678 Aimee Richards 4610 Digital 1 / 6 26682 Caitlin Hill 4610 Digital 1 / 3 26683 Alina Hurst 4610 Digital 2 / 6 26688 Elise Bruce 4610 Digital 3 / 1 26701 Codi Richards 4610 Digital 2 / 6 26703 Elise Bruce 4610 Digital 14 / 6 27027 Millie Cameron 4610 Digital 6 / 6 27078 Robert Cameron 4610 Digital 14 / 7 27219 Riley Nolan 4610 Digital 6 / 6 27306 Muhammad

Morrison4610 Digital

3 / 5 27323 Hugo Burns 4610 Digital 3 / 1 27325 Melissa John 4610 Digital 14 / 6 27367 Marcus Potter 4610 Digital 6 / 6 27436 Aila Thompson 9630 Digital 4 / 3 27475 Sienna Aitken 4610 Digital 3 / 1 27481 Caitlin Mann 4610 Digital 6 / 3 27508 Maci Hooper 4610 Digital 2 / 6 27535 Hayden Hill 4610 Digital 14 / 3 27903 Bradley Begum 4610 Digital 6 / 6 27993 Sasha Woodward 4610 Digital 6 / 6 27994 Finley Bell 4610 Digital 6 / 3 27997 Paul Gibson 4610 Digital 6 / 3 27998 Marco Gibson 4610 Digital 0 / 6 28013 Amie Gibbs 4621 Digital 3 / 5 30051 Noah Hill 4610 Digital 6 / 3 30554 Hallie Dixon 4610 Digital 6 / 3 30565 Maci Hooper 4610 Digital 6 / 6 30655 Robert Akhtar 4610 Digital 6 / 3 32400 Lena Godfrey 4610 Digital 6 / 3 32615 Elliot Davidson 4610 Digital 6 / 3 32616 Hayden Hartley 4610 Digital 9 / 6 32621 Victor Nolan 4610 Digital

5. Trunks

5.1. Trunk utilisationThere are 1 trunk cards within the system, providing the following capacities:

Capacity UsedTotal 30 30

Analog 0 0Digital 30 30Hybrid (i.e. AC13/AC15/E&M)

0 0

IP 0 0

AC13 0AC15 0E&M 0

5.2. Trunk groupsTrunk Group # of Members Description Group type 798 30 Messaging - sip - tie undefined 799 30 Messaging - sip - tie undefined 1500 255 COLT_SIP_ASM_CH1-1 - sip -

pubundefined

1501 255 COLT_SIP_ASM_CH2-1 - sip - pub

undefined

1502 255 COLT_SIP_ASM_UK1-1 - sip - pub

undefined

1503 255 COLT_SIP_ASM_UK2-1 - sip - pub

undefined

1504 255 COLT_SIP_ASM_CH1-FAXg711 - sip

undefined

1505 255 COLT_SIP_ASM_UK2-FAXg711 - sip

undefined

1600 20 SIP UA Trunk to scun-asm0 - si undefined 1601 20 SIP UA Trunk to lon99-asm - si undefined 1700 120 SIP_ASM_CH_1 - sip - tie undefined 1710 120 SIP_ASM_CH_2 - sip - tie undefined

There are 30 digital trunks (30 configured) in this configuration. As of 2025, BT will no longer support ISDN.

6. Hunt and Pickup Groups

Category Pilot Number

Name # of Members

Warning

Pickup 1 Pickup 1 8 Pickup 10 Pickup 10 6 Pickup 11 Pickup 11 8 Pickup 114 Pickup 114 6 Pickup 115 Pickup 115 6 Pickup 12 Pickup 12 6 Pickup 13 Pickup 13 6 Pickup 14 Pickup 14 6 Pickup 15 Pickup 15 16 Pickup 16 Pickup 16 4 Pickup 17 Pickup 17 34 Pickup 18 Pickup 18 6 Pickup 19 Pickup 19 6 Pickup 200 Pickup 200 6 Hunt 20033 Hunt 20033 3 Hunt 20045 Hunt 20045 2 Hunt 20077 Hunt 20077 0 Empty group Pickup 206 Pickup 206 4 Pickup 207 Pickup 207 6 Pickup 208 Pickup 208 8 Pickup 209 Pickup 209 4 Pickup 210 Pickup 210 4 Pickup 211 Pickup 211 16 Hunt 21119 Hunt 21119 0 Empty group Pickup 214 Pickup 214 8 Pickup 215 Pickup 215 8 Pickup 216 Pickup 216 14 Pickup 22 Pickup 22 14 Hunt 22082 Hunt 22082 0 Empty group Hunt 22342 Hunt 22342 0 Empty group Hunt 22353 Hunt 22353 0 Empty group Pickup 226 Pickup 226 10 Hunt 22626 Hunt 22626 0 Empty group Hunt 22690 Hunt 22690 0 Empty group Hunt 22691 Hunt 22691 0 Empty group Hunt 22692 Hunt 22692 0 Empty group Pickup 227 Pickup 227 12 Hunt 22990 Hunt 22990 0 Empty group Pickup 23 Pickup 23 4 Pickup 232 Pickup 232 4 Hunt 23504 Hunt 23504 0 Empty group Pickup 24 Pickup 24 4 Pickup 240 Pickup 240 6 Pickup 242 Pickup 242 14 Pickup 246 Pickup 246 6 Pickup 247 Pickup 247 6 Pickup 248 Pickup 248 4 Pickup 25 Pickup 25 4 Pickup 252 Pickup 252 4 Pickup 253 Pickup 253 4

Pickup 258 Pickup 258 10 Pickup 259 Pickup 259 4 Pickup 26 Pickup 26 4 Pickup 264 Pickup 264 10 Hunt 26533 Hunt 26533 0 Empty group Hunt 26536 Hunt 26536 0 Empty group Pickup 267 Pickup 267 6 Pickup 268 Pickup 268 6 Pickup 27 Pickup 27 18 Pickup 274 Pickup 274 4 Pickup 275 Pickup 275 4 Pickup 279 Pickup 279 16 Pickup 28 Pickup 28 16 Pickup 280 Pickup 280 4 Pickup 281 Pickup 281 6 Pickup 283 Pickup 283 13 Pickup 289 Pickup 289 4 Pickup 29 Pickup 29 6 Pickup 290 Pickup 290 6 Pickup 295 Pickup 295 10 Pickup 297 Pickup 297 4 Pickup 299 Pickup 299 12 Hunt 29999 Hunt 29999 0 Empty group Pickup 3 Pickup 3 4 Pickup 30 Pickup 30 4 Pickup 300 Pickup 300 10 Hunt 30572 Hunt 30572 1 Single member of group Hunt 30641 Hunt 30641 0 Empty group Hunt 30668 Hunt 30668 2 Pickup 309 Pickup 309 3 Pickup 31 Pickup 31 4 Hunt 31600 Hunt 31600 0 Empty group Hunt 31655 Hunt 31655 0 Empty group Hunt 31657 Hunt 31657 0 Empty group Hunt 31659 Hunt 31659 0 Empty group Hunt 31660 Hunt 31660 0 Empty group Hunt 31661 Hunt 31661 0 Empty group Pickup 321 Pickup 321 10 Pickup 326 Pickup 326 12 Pickup 327 Pickup 327 4 Pickup 328 Pickup 328 6 Pickup 329 Pickup 329 10 Pickup 33 Pickup 33 8 Pickup 330 Pickup 330 4 Hunt 33000 Hunt 33000 0 Empty group Hunt 33001 Hunt 33001 0 Empty group Pickup 331 Pickup 331 8 Pickup 335 Pickup 335 10 Pickup 336 Pickup 336 4 Pickup 337 Pickup 337 4 Pickup 34 Pickup 34 8 Pickup 341 Pickup 341 4 Pickup 344 Pickup 344 10 Pickup 345 Pickup 345 14 Pickup 346 Pickup 346 13 Pickup 349 Pickup 349 14 Pickup 351 Pickup 351 4

Pickup 354 Pickup 354 10 Pickup 356 Pickup 356 8 Pickup 36 Pickup 36 6 Pickup 37 Pickup 37 8 Pickup 38 Pickup 38 10 Pickup 39 Pickup 39 0 Empty group Pickup 4 Pickup 4 4 Pickup 403 Pickup 403 6 Pickup 406 Pickup 406 4 Pickup 42 Pickup 42 12 Pickup 43 Pickup 43 8 Pickup 44 Pickup 44 6 Pickup 45 Pickup 45 4 Pickup 46 Pickup 46 4 Pickup 48 Pickup 48 10 Pickup 49 Pickup 49 12 Pickup 5 Pickup 5 6 Pickup 50 Pickup 50 4 Pickup 51 Pickup 51 4 Pickup 53 Pickup 53 4 Pickup 55 Pickup 55 14 Pickup 58 Pickup 58 6 Pickup 59 Pickup 59 4 Pickup 6 Pickup 6 6 Pickup 60 Pickup 60 6 Pickup 61 Pickup 61 6 Pickup 63 Pickup 63 6 Pickup 64 Pickup 64 6 Pickup 65 Pickup 65 4 Pickup 66 Pickup 66 6 Pickup 67 Pickup 67 8 Pickup 68 Pickup 68 4 Pickup 7 Pickup 7 12 Pickup 70 Pickup 70 10 Pickup 72 Pickup 72 4 Pickup 73 Pickup 73 8 Pickup 74 Pickup 74 6 Pickup 75 Pickup 75 23 Pickup 78 Pickup 78 4 Pickup 79 Pickup 79 8 Pickup 8 Pickup 8 4 Pickup 81 Pickup 81 6 Pickup 83 Pickup 83 8 Pickup 86 Pickup 86 4 Pickup 87 Pickup 87 10 Pickup 9 Pickup 9 19 Pickup 90 Pickup 90 4 Pickup 91 Pickup 91 6 Pickup 92 Pickup 92 4 Pickup 93 Pickup 93 8 Pickup 95 Pickup 95 8 Pickup 96 Pickup 96 4 Pickup 98 Pickup 98 8 Coverage CAG104 Coverage CAG104 2 Coverage CAG108 Coverage CAG108 3 Coverage CAG109 Coverage CAG109 2 Coverage CAG11 Coverage CAG11 2

Coverage CAG110 Coverage CAG110 0 Empty group Coverage CAG111 Coverage CAG111 2 Coverage CAG114 Coverage CAG114 3 Coverage CAG115 Coverage CAG115 3 Coverage CAG12 Coverage CAG12 2 Coverage CAG129 Coverage CAG129 5 Coverage CAG13 Coverage CAG13 6 Coverage CAG131 Coverage CAG131 5 Coverage CAG15 Coverage CAG15 1 Single member of group Coverage CAG2 Coverage CAG2 1 Single member of group Coverage CAG31 Coverage CAG31 2 Coverage CAG324 Coverage CAG324 1 Single member of group Coverage CAG33 Coverage CAG33 5 Coverage CAG46 Coverage CAG46 1 Single member of group Coverage CAG5 Coverage CAG5 2 Coverage CAG6 Coverage CAG6 4

6.1. Groups with a single memberCategory Name Type Member DN Member Name CAG15 Coverage CAG15 Coverage 30201 CAG15 - 30201 CAG2 Coverage CAG2 Coverage 27483 CAG2 - 27483 CAG324 Coverage CAG324 Coverage 30551 CAG324 - 30551 CAG46 Coverage CAG46 Coverage 31310 CAG46 - 31310 30572 Hunt 30572 Hunt 30551 30572 - 30551

Pickup groups with a single member are redundant – Hunt groups with a single member may be used for diverting 0800 or other external numbers and should be reviewed.

7. Automatic Route Selection (ARS)

Figure 2 Wiremap view of the Automatic Route Selection

7.1. Extension ranges by locationRegion Extn prefix Total # in range Range start Range end

20*** 189 20000 20999 22*** 466 22004 22987 23*** 127 23002 23654 24*** 23 24000 24336 25*** 46 25200 25809 26*** 51 26500 26703 27*** 296 27002 27998 28*** 12 28000 28895 29*** 1 29112 29112 30*** 56 30051 30666 31*** 44 31054 31319 32*** 26 32400 32640

8. Firmware and Card End-of-life

Status

Item Type firmware revision Latest version

Latest version date

Large - G3 V17 System vcm

Card wrg/oos mm

2.8 02/03/2010

Card wrg/oos mm

27 19/11/2012

Card wrg/oos mm

FW002 11/07/2011

Card wrg/oos mm

FW005 09/11/2015

Card wrg/oos mm

FW012 09/11/2015

Card wrg/oos mm

FW016 01/07/3013

Card wrg/oos mm

FW017 09/11/2015

Card wrg/oos mm

FW023 24/10/2016

Card wrg/oos mm

FW025 05/03/2012

Card wrg/oos mm

FW025 05/05/2014

Card wrg/oos mm

FW044 09/11/2015

Card wrg/oos mm

FW054 04/05/2009

Card wrg/oos mm

FW058 21/07/2014

Card wrg/oos mm

FW066 21/07/2014

Card wrg/oos mm

FW094 09/11/2016

Card wrg/oos mm

FW121 07/03/2011

Analogue Media Module - Line/Extn

Card FW068 HW28


Card FW098 HW31


Card FW098 HW46

T1/E1 Pri Card FW019 HW05

4610 Extension IP_Phone 2.004610 Extension IP_Phone 2.200 4610 Extension IP_Phone 2.9020

4610 Extension IP_Phone 6.8202 4610 Extension oneX_Comm 2.000 4610 Extension oneX_Comm 6.2120

4621 Extension IP_Phone 2.200 4690 Extension IP_Phone 1.4400

9608 Extension IP_Phone 6.8202 9630 Extension oneX_Comm 6.2120

9. System Speed-dials

Speed-dial code Actual number Type 01 *82 SysSp 02 *56 SysSp 03 *81 SysSp 04 *62 SysSp 05 99999101 SysSp 06 99999102 SysSp 07 99999212 SysSp 08 99999149 SysSp 09 0 SysSp 10 XXX99 SysSp 11 XXX90 SysSp 12 99999171 SysSp 13 99999140 SysSp 14 99999170 SysSp 15 99999172 SysSp 16 99999103 SysSp 17 99999148 SysSp 18 99999147 SysSp 19 99999141 SysSp 20 99999124 SysSp 21 99999157 SysSp 22 99999158 SysSp 23 99999150 SysSp 24 99999169 SysSp 25 99999144 SysSp 26 99999113 SysSp 27 99999114 SysSp 28 99999115 SysSp 29 99999110 SysSp 30 99999104 SysSp 35 99999120 SysSp 36 99999126 SysSp 37 99999146 SysSp 38 99999143 SysSp 39 99999142 SysSp 40 99999145 SysSp 41 99999151 SysSp 42 99999152 SysSp 43 99999153 SysSp 44 99999154 SysSp 45 99999155 SysSp 46 99999000 SysSp 47 99999173 SysSp 48 99999174 SysSp 49 0163217164 SysSp 50 0163278402 SysSp 51 0163201503 SysSp 52 99999153 SysSp 53 99999111 SysSp 54 99999112 SysSp 55 99999167 SysSp

56 99999168 SysSp 57 99999169 SysSp 58 99999170 SysSp 59 99999175 SysSp 60 99999109 SysSp 61 01632631700 SysSp 62 01632192563 SysSp 63 01632498611 SysSp 64 01632498250 SysSp 65 0163221110 SysSp 66 01632580111 SysSp 67 01632689911 SysSp 68 01632428278 SysSp 69 01632324825 SysSp 70 01632325511 SysSp 71 99999002 SysSp 72 99999192 SysSp 73 99999210 SysSp 74 99999176 SysSp 75 99999177 SysSp 76 99999116 SysSp 77 99999117 SysSp 78 99999118 SysSp 79 99999119 SysSp 80 99999121 SysSp 81 99999122 SysSp 82 99999123 SysSp 83 99999124 SysSp 84 99999125 SysSp 85 99999126 SysSp 86 99999127 SysSp 87 99999128 SysSp 88 99999129 SysSp 89 99999130 SysSp 90 99999131 SysSp 91 99999132 SysSp 92 99999133 SysSp 93 99999134 SysSp 94 99999135 SysSp 95 99999136 SysSp 96 99999120 SysSp 97 99999150 SysSp 98 99999001 SysSp 99 *83 SysSp 00 99999128 SysSp

10. Feature Codes

Feature name Code (SA9014) - PIN Release of TOD Lock Access Code

(SA9014) - PIN Release of TOD Lock Access Relock

(SA9105) - Authorization Code Dialing Access Code

3PCC H323 Override SIP Station Activation

3PCC H323 Override SIP Station Deactivation

Abbreviated Dial - Prgm Group List Access Code

*64

Abbreviated Dialing List1 Access Code *61 Abbreviated Dialing List2 Access Code *62 Abbreviated Dialing List3 Access Code *63 Add Agent Skill Access Code After Call Work Access Code *80 Announcement Access Code *10 Answer Back Access Code #24 Assist Access Code *81 Attendant Access Code 22 Auto Alternate Routing (AAR) Access Code *3 Auto Route Selection (ARS) - Access Code 1

0

Auto Route Selection (ARS) - Access Code 2

91

Auto-In Access Code *83 Automatic Callback Activation *40 Automatic Callback Deactivation #40 Automatic Wakeup Call Access Code Aux Work Access Code *84 Call Forwarding Activation All *22 Call Forwarding Activation Busy/DA *23 Call Forwarding DeActivation *26 Call Forwarding Enhanced Act Call Forwarding Enhanced Deactivation Call Forwarding Enhanced Status Call Park Access Code *24 Call Pickup Access Code *20 CAS Remote Hold/Answer Hold-Unhold Access Code

*25

CDR Account Code Access Code Change COR Access Code Change Coverage Access Code *94 Conditional Call Extend Activation Conditional Call Extend Deactivation Contact Closure Pulse Code Contact Closure Close Code Contact Closure Open Code Customer Telephone Activation (#* and) Data Origination Access Code

Data Privacy Access Code Directed Call Pickup Access Code *21 Directed Group Call Pickup Access Code EC500 Self-Administration Access Codes Emergency Access to Attendant Access Code

*99

Enhanced EC500 Activation Enhanced EC500 Deactivation Enterprise Mobility User Activation *66 Enterprise Mobility User Deactivation #66 Extended Call Fwd Activate Busy D/A *53 All

*52

Extended Call Fwd Deactivate Busy D/A *53 All

#52

Extended Group Call Pickup Access Code Facility Test Calls Access Code Flash Access Code Forced Agent Aux Work by Location Access Code

Forced Agent Aux Work by Skill Access Code

Forced Agent Logout by Location Access Code

Forced Agent Logout by Skill Access Code Group Control Restrict Activation Group Control Restrict Deactivation Housekeeping Status (Client Room) Access Code

Housekeeping Status (Client Room) Access Code





Housekeeping Status (Station) Access Code




Hunt Group Busy Activation *27 Hunt Group Busy Deactivation #27 ISDN Access Code Last Number Dialed Access Code *09 Leave Word Calling Cancel A Message #55 Leave Word Calling Message Retrieval Lock

*44

Leave Word Calling Message Retrieval Unlock

#44

Leave Word Calling Send A Message *55 Limit Number of Concurrent Calls Activation

Limit Number of Concurrent Calls Deactivation

Login Access Code *82 Logout Access Code *56 Malicious Call Trace Activation *50 Malicious Call Trace Deactivation #50 Manual-in Access Code *85 Meet-me Conference Access Code Change Message Sequence Trace (MST) Disable Multimedia Data Conference Activation Multimedia Data Conference Deactivation PASTE (Display PBX data on Phone) Access Code

*12

Per Call CPN Blocking Code Access Code *45 Per Call CPN Unblocking Code Access Code

#45

Personal Station Access (PSA) Associate Code

Personal Station Access (PSA) Dissociate Code

PIN Checking for Private Calls Access Code

PIN Checking for Private Calls Using AAR Access Code

PIN Checking for Private Calls Using ARS Access Code

Posted Messages Activation Posted Messages Deactivation Priority Calling Access Code *11 Program Access Code *00 Refresh Terminal Parameters Access Code *92 Remote Logout of Agent Access Code *89 Remote Send All Calls Activation Remote Send All Calls Deactivation Remove Agent Skill Access Code Restrict First Consult Activation Restrict First Consult Deactivation Restrict Second Consult Activation Restrict Second Consult Deactivation Self Station Display Activation *90 Send All Calls Activation *91 Send All Calls Deactivation #91 Service Observing by Location Listen Only Access Code

Service Observing by Location Listen/Talk Access Code

Service Observing Listen Only Access Code

*86

Service Observing Listen/Talk Access Code

*88

Service Observing Next Call Listen Only Access Code

Service Observing No Talk Access Code Station Firmware Download Access Code Station Lock Activation *76 Station Lock Deactivation *77 Station Security Code Change Access *67

Code Station User Admin of FBI Assign Station User Admin of FBI Assign Station User Button Ring Control Access Code

Terminal Dial-Up Test Access Code Terminal Translation Initialization Merge Code

*93

Terminal Translation Initialization Seperate Code

#93

Transfer to Voice Mail Access Code *95 Trunk Answer Any Station Access Code User Control Restrict Activation *98 User Control Restrict Deactivation #98 Verify Wakeup Announcement Access Code

Voice Coverage Message Retrieval Access Code

Voice Do Not Disturb Access Code Voice Principal Message Retrieval Access Code

Whisper Page Activation Access Code

11. Carbon footprint

Description Type Subtype Qty Total kWh

Watts/item

kgCO2 gCO2/item

4610 Extension IP Extn 1213

6.07 5.00 3.18 2.62

9630 Extension IP Extn 95 0.47 5.00 0.25 2.62Large - G3 V17

System 1 0.20 200.00 0.10 104.92

EU_UK_GW Cabinet/Gateway 1 0.10 100.00 0.05 52.46Analogue Media Module - Line/Extn

Card Analog Extn 3 0.09 30.00 0.05 15.74

4621 Extension IP Extn 7 0.04 5.00 0.02 2.62Card 1 0.03 30.00 0.02 15.74

MM-ANN Card 1 0.03 30.00 0.02 15.74Card Hybrid Extn 1 0.03 30.00 0.02 15.74

T1/E1 Pri Card Hybrid Trunk

1 0.03 30.00 0.02 15.74

Card IP Extn 1 0.03 30.00 0.02 15.749608 Extension IP Extn 3 0.01 5.00 0.01 2.626408D+ Extension Hybrid Extn 2 0.01 3.50 0.00 1.834690 Extension IP Extn 1 0.01 5.00 0.00 2.629600SIP Extension IP Extn 1 0.01 5.00 0.00 2.629608SIP Extension IP Extn 1 0.01 5.00 0.00 2.62Fax Extension Analog Extn 10 0.00 0.10 0.00 0.052500 Extension Analog Extn 3 0.00 0.10 0.00 0.052500 Extension Virtual 1 0.00 0.00 0.00 0.00

Total kWh: 1.53 Total kgCO2: 0.80

12. License usage

There are several ways in which licenses are detailed within voice platforms.

12.1. General LicensesThis table will automatically display license usage for Mitel, Avaya, Aastra and older Cisco platforms.License type Name ID Fixed Value Maximu

mUsed

Available

% Used

SYSTEM CAPACITY

AAR/ARS Analysis Entries

- 16000 153 15847 0.96

SYSTEM CAPACITY

AAR/ARS Conversion Entries

- 12000 284 11716 2.37

SYSTEM CAPACITY

AAR/ARS Patterns - 2000 0 2000 -

SYSTEM CAPACITY

Active Controlling Associations

- 32000 0 32000 -

SYSTEM CAPACITY

AD Entries Per System

- 250000 30040

219960 12.02

SYSTEM CAPACITY

AD Personal Lists Per System

- 20000 1320 18680 6.60

SYSTEM CAPACITY

Ad-hoc Video Conferencing Ports

- 24000 0 24000 -

SYSTEM CAPACITY

Administered Announcement Files

- 12000 1233 10767 10.27

SYSTEM CAPACITY

Administered Connections

- 128 0 128 -

SYSTEM CAPACITY

Administered IP SoftPhones

- 18000 1319 16681 7.33

SYSTEM CAPACITY

Administered IP Stations and Attendants

- 0 1332 0 -

SYSTEM CAPACITY

Administered Logical Agents

- 30000 28 29972 0.09

SYSTEM CAPACITY

Administered Logical Agent-Skill Pairs

- 999999 28 999971 0.00

SYSTEM CAPACITY

Administered TSCs - 250 0 250 -

SYSTEM CAPACITY

AES Server Licensed IP Stations

- 0 0 0 -

SYSTEM CAPACITY

Alphanumeric Dialing Entries

- 1250 0 1250 -

SYSTEM CAPACITY

Analog Queue Slots - 1000 0 1000 -

SYSTEM CAPACITY

Attendant Positions - 414 11 403 2.66

SYSTEM CAPACITY

Authorization Codes - 90000 0 90000 -

SYSTEM CAPACITY

Auto Moves Stations - 5000 0 5000 -

SYSTEM CAPACITY

Automatic Message Waiting Count

- 2050 8 2042 0.39

SYSTEM CAPACITY

Avaya Media Server VoIP Channels

- 250 0 250 -

SYSTEM CAPACITY

Avaya Media Servers

- 250 8 242 3.20

SYSTEM CAPACITY

Background BSR Poll VDNs

- 5 0 5 -

SYSTEM CAPACITY

BCMS Measured ACD Members

- 40000 0 40000 -

SYSTEM CAPACITY

BCMS Measured Agents

- 3000 0 3000 -

SYSTEM CAPACITY

BCMS Measured Splits/Skills

- 600 1 599 0.17

SYSTEM CAPACITY

BCMS Measured VDNs

- 512 13 499 2.54

SYSTEM CAPACITY

BSR Application-Location Pairs Per System

- 2560 0 2560 -

SYSTEM CAPACITY

Call Pickup Groups - 5000 133 4867 2.66

SYSTEM CAPACITY

Call Records - 15424 0 0 -

SYSTEM CAPACITY

Calltype Analysis Entries

- 16000 0 16000 -

SYSTEM CAPACITY

CMS Measured ACD Members

- 5000 0 5000 -

SYSTEM CAPACITY

Coverage Answer Group Members

- 33000 52 32948 0.16

SYSTEM CAPACITY

Coverage Answer Groups

- 1500 19 1481 1.27

SYSTEM CAPACITY

Coverage Paths - 9999 35 9964 0.35

SYSTEM CAPACITY

Current System Memory Configuration

Large -

SYSTEM CAPACITY

Customized Button Labels

- 100000 0 100 -

SYSTEM CAPACITY

Digit Nodes (contributes to Percent Full)

- 12000 44 11956 0.37

SYSTEM CAPACITY

Digital Data Endpoints

- 7500 0 7500 -

SYSTEM CAPACITY

DS1 Circuit Packs - 522 0 522 -

SYSTEM CAPACITY

DS1 With Echo Cancellation

- 522 0 522 -

SYSTEM CAPACITY

Dynamic Queue Slots Per System

- 15000 0 15000 -

SYSTEM CAPACITY

EC500 0 -

SYSTEM CAPACITY

Expansion Port Networks

- 64 0 64 -

SYSTEM CAPACITY

Extensions - 64000 1620 62380 2.53

SYSTEM CAPACITY

Facility Busy Indicators

- 32764 603 32145 1.84

SYSTEM CAPACITY

Group Members Per System

- 360000 8 359992 0.00

SYSTEM Groups/Splits/Skills - 8000 27 7973 0.34

CAPACITYSYSTEM CAPACITY

H.323 Stations via TLS

- 18000 0 18000 -

SYSTEM CAPACITY

H.323 Trunks (included in Trunk ports)

- 12000 0 12000 -

SYSTEM CAPACITY

ICHT For ISDN/SIP Trunks

- 9999 168 9831 1.68

SYSTEM CAPACITY

Inserted Digit Strings

- 3000 0 3000 -

SYSTEM CAPACITY

Intercom Groups Per System

- 1024 0 1024 -

SYSTEM CAPACITY

IP Attendant Consoles

- 414 0 414 -

SYSTEM CAPACITY

IP DECT 0 -

SYSTEM CAPACITY

IP Stations - 18000 68 17932 0.38

SYSTEM CAPACITY

IP Stations in TTI State

- 0 3 0 -

SYSTEM CAPACITY

ISDN BRI Endpoint And Trunk Ports

- 7000 4 6996 0.06

SYSTEM CAPACITY

ISDN CBC Service Selection Trunks

- 200 0 200 -

SYSTEM CAPACITY

ISDN DECT 0 -

SYSTEM CAPACITY

Logged-In ACD Agents

- 60 0 60 -

SYSTEM CAPACITY

Logged-In Advocate Agents

- 60 0 60 -

SYSTEM CAPACITY

Logged-In IP Softphone Agents

- 60 0 60 -

SYSTEM CAPACITY

Logged-In SIP EAS Agents

- 60 0 60 -

SYSTEM CAPACITY

Maximum Number of Expanded Meet-me Conf. Ports

- 0 0 0 -

SYSTEM CAPACITY

Media Gateway vVAL Sources

- 250 9 241 3.60

SYSTEM CAPACITY

Meet-me Conference VDNs per system

- 1800 0 1800 -

SYSTEM CAPACITY

Meet-me Conference vectors per system

- 999 0 999 -

SYSTEM CAPACITY

Memory Configuration

Large -

SYSTEM CAPACITY

Memory Configuration

Large -

SYSTEM CAPACITY

Miscellaneous Extensions

- 32508 259 32249 0.80

SYSTEM CAPACITY

Modem Pool Groups Per System

- 63 0 63 -

SYSTEM CAPACITY

NCA-TSC Calls - 999 0 999 -

SYSTEM CAPACITY

Notification Requests

- 30000 0 30000 -

SYSTEM Offer Category A -

CAPACITYSYSTEM CAPACITY

Offer Category A -

SYSTEM CAPACITY

Off-PBX Telephone - OPS

- 2000 2 1998 0.10

SYSTEM CAPACITY

Off-PBX Telephone - EC500

- 2000 1 1999 0.05

SYSTEM CAPACITY

Off-PBX Telephone - PBFMC

- 2000 0 2000 -

SYSTEM CAPACITY

Off-PBX Telephone - PVFMC

- 2000 0 2000 -

SYSTEM CAPACITY

Off-PBX Telephone - SCCAN

- 0 0 0 -

SYSTEM CAPACITY

Other Stations - 0 28 0 -

SYSTEM CAPACITY

Personal CO Line (PCOL) Trunk Groups

- 200 0 200 -

SYSTEM CAPACITY

PHS 0 -

SYSTEM CAPACITY

Platform 28 -

SYSTEM CAPACITY

Policy Routing Points

- 24000 0 24000 -

SYSTEM CAPACITY

Policy Routing Tables

- 8000 0 8000 -

SYSTEM CAPACITY

Queue Length - 4435 0 4435 -

SYSTEM CAPACITY

Queue/Call Status Buttons

- 32764 16 32145 0.05

SYSTEM CAPACITY

Queue/Call Status Buttons

- 32764 0 32145 -

SYSTEM CAPACITY

Radio Controllers - 0 0 0 -

SYSTEM CAPACITY

Remote Office Stations

- 18000 0 18000 -

SYSTEM CAPACITY

Remote Office Trunks (included in Trunk ports)

- 12000 0 12000 -

SYSTEM CAPACITY

SBS Stations - 500 0 500 -

SYSTEM CAPACITY

SBS Trunks (included in Trunk ports)

- 1000 0 1000 -

SYSTEM CAPACITY

Short Digit Nodes (contributes to Percent Full)

- 24000 635 23365 2.65

SYSTEM CAPACITY

Simultaneous Active Adjunct Controlled Calls

- 16000 0 16000 -

SYSTEM CAPACITY

SIP Trunks (included in Trunk ports)

- 24000 1870 22130 7.79

SYSTEM CAPACITY

Softphone Enabled on Station Form

- 36000 2638 33362 7.33

SYSTEM CAPACITY

Software Load R017x.00.0.441.0

-

SYSTEM CAPACITY

Software Load R017x.00.0.441.0

-

SYSTEM CAPACITY

Station and Trunk Ports

- 65000 3207 61793 4.93

SYSTEM CAPACITY

Station Button Memory (units)

- 23286000

2 98 0.00

SYSTEM CAPACITY

Station Capacity - 2000 1337 663 66.85

SYSTEM CAPACITY

Station Records - 41000 1372 39628 3.35

SYSTEM CAPACITY

Station Records Used By TTI(Not Shared)

15 -

SYSTEM CAPACITY

Station Records Used By TTI(Shared)

3 -

SYSTEM CAPACITY

Stations (includes BRI stations)

- 0 1344 0 -

SYSTEM CAPACITY

Stations With Port 1334 -

SYSTEM CAPACITY

Stations Without Port

10 -

SYSTEM CAPACITY

Survivable Processor Capacity

- 313 1 312 0.32

SYSTEM CAPACITY

Team button / Monitored stations

- 6833 0 6833 -

SYSTEM CAPACITY

TN2501 VAL Boards - 128 0 128 -

SYSTEM CAPACITY

TN2602 Boards with 320 VoIP Channels

- 128 0 128 -

SYSTEM CAPACITY

TN2602 Boards with 80 VoIP Channels

- 128 0 128 -

SYSTEM CAPACITY

Toll Analysis Entries - 2000 54 1946 2.70

SYSTEM CAPACITY

Total IP Station Ports

- 95414 3977 91437 4.17

SYSTEM CAPACITY

Total Vector Directory Numbers

- 30000 45 29955 0.15

SYSTEM CAPACITY

Total Vectors Per System

- 8000 27 7973 0.34

SYSTEM CAPACITY

Trunk Groups - 2000 12 1988 0.60

SYSTEM CAPACITY

Trunk Ports - 24000 1870 22130 7.79

SYSTEM CAPACITY

TTI Ports - 0 18 0 -

SYSTEM CAPACITY

UDP Digit Nodes - 40000 2 39998 0.01

SYSTEM CAPACITY

UDP Extension Records

- 80000 8 79992 0.01

SYSTEM CAPACITY

UDP Short Digit Nodes

- 200000 9 199991 0.00

SYSTEM CAPACITY

Unauthenticated H.323 Stations

- 100 0 100 -

SYSTEM CAPACITY

Unnamed Registrations (TTI ip phones)

- 0 7 0 -

SYSTEM CAPACITY

Vector Comment Steps (non-blank)

- 40000 2 39998 0.01

SYSTEM CAPACITY

Video Capable H.323 Stations

- 41000 0 41000 -

SYSTEM CAPACITY

Video Capable IP Softphones

- 2000 0 2000 -

SYSTEM CAPACITY

Wireless Terminals - 0 0 0 -

SYSTEM CAPACITY

XMOBILE Stations - 41000 0 41000 -

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