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Symetrix Radius FamilyThe Symetrix Radius products can be controlled by Mira Connect™, Aveo Systems’ smart control appliance. Mira Connect uses the controller numbers defined in your Symetrix Composer Design file for mute, volume control, and telephony control, and more.

To integrate a Symetrix Radius system with Mira Connect, follow these steps:

Create or upload a design file to the Symetrix DSP using the Symetrix Composer software.

In the Symetrix Composer software, enable ‘Push Data’ for each of the control numbers Mira Connect will use. Enable Push Data by selecting Ctrl-M from the Composer Tools menu (see menu below) and edit the controller assignment to enable “Push Value When Change Occurs”.

In Mira Portal (https://mira.aveosystems.com), add the Symetrix Radius DSP to the room and enter the IP address of the equipment and press ‘add equipment’.

If you don’t have a Symetrix DSP, you can choose to simulate the device by checking Simulate equipment and continue configuring Mira Connect.

The simulated Symetrix DSP uses a set of control numbers that match the design files in the Symetrix Composer/Designs directory: 8_Mic_RadiusAEC with ATI card.symx or 8_Mic_RadiusAEC with VoIP card.symx

In these files, the microphone mute is controller 250 and master room volume is controller 301. The telephony card is assumed to be in expansion card slot D. See the figures in step 4.

After pressing Add Equipment, Mira Connect will connect to the device and show the status of the connection and control points.

192.168.5.23

Edit equipment to complete additional configuration

Equipment ADD

Symetrix DSP!

192.168.5.23

Symetrix DSP

Firmware: 7.1.31

Equipment ADD

In Mira Portal, select Edit from the device’s menu, select Audio Control and enter the desired controller numbers as shown in the following figures.

1Step

2Step

Add Equipment

ADD EQUIPMENTCANCEL

CONNECTION AUDIO CONTROL

Equipment Type*

Simulate equipmentSymetrix DSP

192.168.5.23IP Address or Hostname*

3Step

4Step

Mira Connect Integration

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Super-impose Assigned Remote Control Number Alt+M

Snap to Grid F12

Show Grid F11

No Diagonal Wires F10

Edit Mode F9

Generate Report... Ctrl+R

Dante Device User Library Manager... Ctrl+Shift+G

Generate Report... Ctrl+R

Remote Control Manager... Ctrl+M

Super-module Library Manager... Ctrl+U

Control Screen Manager.... Ctrl+L

Network I/O Manager... Ctrl+K

Launch Remote Terminal... Ctrl+F10

Launch Event Scheduler... Ctrl+T

Analyze... Ctrl+Shift+A

Clear Error Symbols Ctrl+E

Application Preferences... Ctrl+Q

Site Preferences... Ctrl+H

Re-labeling Propagates to Downstream Signals Ctrl+B

Re-labeling Propagates to Upstream Signals Ctrl+Alt+B

Tools WindowsHardwareViewEditFile Help

Mira ConnectCertified Partner

S Y S T E M S

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Mira Connect Integration with the Symetrix Radius Family

Enter the controller numbers from Symetrix Composer design file into Mira Portal for microphone mute, volume control, and advanced features including sound reinforcement, source switching, overflow rooms, and more. Mira Connect lists the push-enabled controller numbers to make it easier to select the correct controller numbers. Click in the field to see the list of valid controller numbers. Symetrix preset numbers must be entered manually when using presets for mute controls.

Enter Symetrix Radius keypad controller numbers into the Audio dialing section. Use the Update Keypad option when you expand the Audio dialing section of Mira Portal to easily add sequential controller numbers to Mira Portal for telephony keypads.

Confirm the Call End, Call Reject, and when using a PSTN interface, Speed Dial 20 controller numbers.

When using a simulated Symetrix system, the following control numbers are available and should be used: 101-113, 117, 118, 121, 145, 250, 251, 260-263, 301, 312, 422.

In this example, control number 250 is used for the microphone mute and 301 for the room volume control.

Mira Portal

Symetrix Composer Software

250

301

VoIP D (Expansion Slot)1

1011

103

106

109

112

104

107

111

113

105

108

110

117

102

Type:

Didn’t find your equipment? Request it!

No controller numbers configured

No controller numbers configured

Microphone mute

Room volume

Audio dialing

Assistive listening

Overflow rooms

Sound Reinforcement

Audio input selection

Line:

Keypad 3:

Keypad 6:

Keypad 9:

Keypad #:

UPDATE EQUIPMENTCANCEL

Keypad 4:

Keypad 7:

Keypad *: Keypad 0:

Call End:

Keypad 8:

Reject:

Keypad 1: Keypad 2:

Keypad 5:

Unit: Card:

Update Equipment

CONNECTION AUDIO CONTROL

Equipment Type*

Simulate equipmentSymetrix DSP

?

?

No controller numbers configured?

No controller numbers configured?

Mira Portal Symetrix Composer Software

The Unit number corresponds to the unit enumerator after the dash shown in Composer above each unit, e.g.,

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Mira Connect Integration with the Symetrix Radius Family

“Radius AEC-1” means the unit number is 1 as shown in the following figure.

If you see the ‘Edit equipment to complete additional configuration’ message, ensure push is enabled for the control points and the control points exist and match what’s in your configuration file.

Press Update Equipment once you have entered the control points.

Mira Portal will show the equipment status as a green circle if all control points are valid. If your system is not connecting, see the Troubleshooting section at the end of this document.

PSTN-specific SettingsWhen Mira Connect dials a phone number using a PSTN interface, it will use speed dial 20 to dial the appropriate line. It is important to not use Speed Dial 20 as it will be overwritten by Mira Connect.

Important note: if using the Symetrix PSTN interface, Speed Dial 20 is used by Mira Connect when dialing telephone numbers. Any phone number stored in Speed Dial 20 will be overwritten by Mira Connect.

On Mira Portal, enter the speed dial control number for Line 1 (145 in this example) or Line 2 (195 in this example). To overlay the Control point numbers in Symetrix’s Composer software, type ALT-M on your keyboard.

The default control points used for a PSTN interface are shown in the following figure and correspond to the included Symetrix ATI (analog telephony interface) card example.

250

301

PSTN D (Expansion Slot)1

1011

103

106

109

112

118 145

104

107

111

113

105

108

110

121

102

Type:

Didn’t find your equipment? Request it!

No controller numbers configured

No controller numbers configured

Microphone mute

Room volume

Audio dialing

Assistive listening

Overflow rooms

Line:

Keypad 3:

Keypad 6:

Keypad 9:

Keypad #:

Connected LED: Speed Dial Slot 20:

UPDATE EQUIPMENTCANCEL

Keypad 4:

Keypad 7:

Keypad *: Keypad 0:

Connect:

Keypad 8:

Ringing LED:

Keypad 1: Keypad 2:

Keypad 5:

Unit: Card:

Update Equipment

CONNECTION AUDIO CONTROL

Equipment Type*

Simulate equipmentSymetrix DSP

?

?

AAIP:192.168.100.128

AEC In

Direct#4\AEC#4Direct#5\AEC#5Direct#6\AEC#6Direct#7\AEC#7

Direct#1\AEC#1

Direct#8\AEC#8

Direct#2\AEC#2Direct#3\AEC#3

Radius AEC-1

Unit Number

4

See the Mira Connect Administrators Guide for more information about using Mira Portal to set up Mira Connect.

Specific information about the integration is summarized below.

Connection InterfaceNetwork connection using TCP, port 48631

If Mira Connect shows a green circle with a check mark next to the Symetrix device in Mira Portal, then Mira Connect is able to connect to the device over the network.

If a red-triangle is shown with a Connection failed message, confirm the IP address of the Symetrix device and ensure Mira Connect is on a network that has a route to the Symetrix device’s IP address.

If the message says “Edit equipment to complete additional configuration”, then proceed to step 4 on page 1.

Symetrix Control SettingsPush Data must be enabled for all controls used by Mira Connect before Mira Connect connects to the device can validate the control number.

Enable System String Pushing must be enabled in the site preferences to control the telephony interfaces and for caller ID information.

Room Volume ControlRadius volume settings range from 0 to 65535 which is typically -72dB to +12dB. Mira Connect uses the upper 50dB of this range (-38dB to +12dB) for volume control. When specifying volume controls, we recommend only using controls that range from -72dB to +12dB.

Audio Dialing ControlMira Connect supports both PSTN and VoIP telephony interfaces with one call appearance per line. Hold, split, and transfer are not supported.

PSTN dialing uses Speed Dial 20 when dialing. The contents of Speed Dial 20 will be overwritten by Mira Connect.

Quick StartTo get started quickly, use the design files in the Composer/Designs directory: 8_Mic_RadiusAEC with ATI card.symx or 8_Mic_RadiusAEC with VoIP card.symx

The controller numbers in these files are used with a simulated Symetrix Radius in Mira Portal. Microphone mute is controller 250 and master room volume is controller 301. The telephony card is assumed to be in expansion card slot D. See the figures in this guide.

To view the control numbers overlaid on your Symetrix design, use the key combination Alt-M in the Symetrix Composer software. For more options, see the Composer Tools menu.

Software VersionsTested with Composer 7.1.2.46 and Symetrix Radius AEC firmware 7.1.31.

Mira Connect Integration with the Symetrix Radius Family

192.168.5.23

Connection failed

Equipment ADD

Symetrix DSP!

192.168.5.23

Edit equipment to complete additional configuration

Equipment ADD

Symetrix DSP!

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Mira Connect Integration with the Symetrix Radius Family

Troubleshooting

Connection FailedIf Mira Connect is not connecting to the Symetrix system and you see the Connection failed status, follow these steps:

1. Confirm that the IP address entered into Mira Portal matches the IP address of the Symetrix device.

2. Confirm that the Symetrix device is on the same network as the Mira Connect device, or at least there is a network route between the Mira Connect and the Symetrix device.

3. Ensure the Symetrix device’s Remote Control Port settings are set to Normal for Ethernet Port (TCP).

4. Confirm the system is configured for Quiet Mode as shown in the following figure. Confirm this setting by selecting System Manager..., then press Properties..., and then press Configure Remote Control Ports. Neither Deaf Mode nor Echo Mode should be checked.

Edit Equipment to Complete Additional ConfigurationIf Mira Connect can connect to the Symetrix device, but you see the Edit equipment to complete additional configuration message:

1. Edit the Symetrix device and confirm the control points used in the Audio Settings match what is in your configuration file. Note that the unit number used on the telephony interface is shown in the Symetrix design software. See the figure earlier in this document.

Disabled - No output, command input ignored

Show Physical I/O

View Settings

ColorsNTP Clock Synchronization

Firmware

Name

Unit Options

Radius 12x8 EX

Radius-12x8-EX-1

Radius 12x8 EX Unit Properties

System Manager

Normal - Symetrix Remote Control Protocol and string module output

Quiet Mode - Returns abbreviated response to reduce parsing

Echo Mode - Returns all characters as received

Deaf Mode - Ignores all command input

Restricted - String module output only, command input ignored

Port Information

Remote Control Port Mode

Ethernet Port (TCP) RS-232 Port #1Ethernet Port (UDP)

Con�gure Remote Control Ports

RS-485 Network

Use TCP port number 48631 to communicate with this unit. Up to 6controllers can communicate with this port simultaneously. Communicatingwith a 7th controller will disconnect the least recently used controller.Show Network I/O

Text:

NTP Client (enter NTP server IP)

Disabled (free-running)

Version: Unavailable

Enable event server in this unit

Archive site �le when going online

Enabled

Automatic Network Name

IP Address:

Background:

Click ‘Save Colors’ to save this colorscheme for all newly placed units.

CancelOK

Cancel

OK

Con�gure I/O Cards...

Update Firmware

Locate Hardware

Locate Unit...

?

Hardware Properties...

Con�gure External Control Inputs...

Con�gure Remote Control Ports...

Con�gure Web Access...

Con�gure for Dante Controller...

Save Colors

Close

Properties...

Name

Radius 12x8 EX-1

System Status: O�ine: 1 Units not located. Disable or locate hardware for each.

No Hardware Radius 12... 0.0.0.0 Not Located ~ 0% Yes (O�ine) Free-running O�ine

Status Type IP MAC Address DSP Archive NTP Clock

Disable Unit Design Flash Unit LEDs

0 . 0 . 0 . 0

0 . 0 . 0 . 0

Design

Units in Design:

Hardware

Flash All Units’ LEDs Ctrl+Shift +U

System Manager... Ctrl+Shift +S

Sync All I/O Cards to Hardware... Ctrl+F11

Upgrade Firmware /Hardware Settings... Ctrl+F

Mute All Outputs F2

Go Online (Push Design to Hardware) F4

Go Online (Pull Design from Hardware) F3

Compile Designs Alt+F5

Locate Hardware... Ctrl+Shift+L

Sync (Pull changes made since going online)

Go Offline Shift+F4

Security...

Set Clock...

Recall Site in Hardware

Tools WindowsHardwareViewEditFile Help

192.168.5.23

Edit equipment to complete additional configuration

Equipment ADD

Symetrix DSP!

192.168.5.23

Connection failed

Equipment ADD

Symetrix DSP!

6

Mira Connect Integration with the Symetrix Radius Family

2. Ensure the control points are set to push-enabled so they can be discovered by Mira Connect. See the description at the beginning of this document.

3. While the system revalidates changed control points automatically, you may manually re-initiate the control point validation by enabling electing Simulate equipment on the equipment settings, pressing Update Equipment, and then edit the device and uncheck the Simulate equipment box, and press Update Equipment again.

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For more information please contact our Sales Department at sales@aveosystems.com.

About Aveo SystemsAveo Systems is a leading provider of intuitive and easy-to-use solutions for audio, video, and collaboration, improving how systems are used and managed by customers world-wide.

DS-11001-001 Version 2019_12_05

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