T +61 7 3170 6264 E info@smaleconsulting.com.au W www.smaleconsulting.com.au

ABN 15 876 828 662

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WHO WE ARESmale Consulting Group Pty Ltd (SCG) is an industry-leading, Australian owned and managed consultancy, providing trusted Quality, Health, Safety & Environmental Management compliance solutions.

We support clients to meet and then exceed their compliance obligations, for the benefit of their business, employees, the environment and the community at large.

Whether managing public health in a remote island community, monitoring water quality and food safety at remote workforce accommodation sites, developing and implementing Legionella risk management systems, or navigating complex local, state and federal government QHSE requirements, SCG provides tailored solutions that enable clients to achieve action beyond compliance.

Smale Consulting Group services a diverse client base across multiple sectors in South East Queensland, the Surat and Cooper Basins, the Asia-Pacific and North America.

We Specialise In

» Integrated Management Systems

» Quality Management Systems

» Environmental Management Systems

» Occupational Health and Safety Systems

» Water Quality Management

» Public Health Management

» Legionella Sampling, Control and Risk Management

» Achilles FPS Supplier Certification (Audit Preparation & Compliance Support)

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WHY SMALE? » We are an agile, professional consulting

firm that can adapt and respond quickly to industry and client requirements.

» Our network of highly qualified and experienced specialist consultants extends from SEQ to Asia-Pacific and beyond allowing us to deliver a fully integrated service model across the entire Health, Safety, Environment and Quality Management spectrum.

» We are one of the very few companies in Queensland and the Asia-Pacific region suitably qualified and experienced to deliver total QHSE compliance solutions and specialist public health services including drinking water, food safety and communicable disease management.

» Our proven ability to deliver end-to-end compliance solutions from initial QHSE compliance gap analysis auditing right through to developing, implementing and maintaining integrated management systems.

» We are remote site preventative health and safety experts.

» Our strong commitment to professional development ensures we remain at the forefront of innovation in science and technology and are across any changes in legislative frameworks or Australian and International Standards.

» We have embraced technology and used it to improve our service delivery and provide innovative and practical compliance management solutions for our clients.

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CORE VALUESExpertise

We deliver highly-qualified, experienced consultants with solid backgrounds in enforcement, compliance and regulation.

Innovation

We embrace innovative, field-proven technology to deliver precise, rapid responses and cost-effective solutions.

Dependability

We have a strong, diverse client base and a reputation for delivering practical, impartial services.

Excellence

We provide industry-leading, effective solutions, and pride ourselves on exceeding our client’s expectations.

Capacity

We are committed to meeting the diverse needs of our clients, whether it involves providing general advice or developing and implementing integrated management systems; working in remote and challenging, rural or urban settings; or mobilising field resources for short or long-term assignments.

Social Responsibility

We support our clients to deliver excellence within the regulatory environment, for the benefit of their business, employees, the environment and the community at large.

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OUR COMMITMENT » To protect and promote the health

of our clients, their workforce, the environment and the community, no matter how remote or diverse.

» To support and enable our clients to achieve their economic goals, balanced with effective environmental protection to ensure sustainable development.

» To combine expertise and experience with innovative, technology-based solutions to support, streamline and improve operations.

» To maintain high standards of impartiality and professional conduct. We comply with local, state, and federal regulations and the codes of conduct mandated by our industry affiliations as members of the Environment Institute of Australia and New Zealand (EIANZ) and Environmental Health Australia (EHA).

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CAPABILITIES Integrated Management Systems (IMS)

Smale Consulting Group specialises in developing and implementing electronic integrated management system (IMS) solutions which support our clients to exceed their legal and other obligations.

Each IMS developed by Smale is customized to meet our clients industry standards, legislative framework, scope of services and scale of each of our clients to deliver total compliance with Australian & International Standards for Quality, Environment & Health & Safety.

Smale IMS solutions are powered by Integrum, the most comprehensive risk, compliance and business optimisation platform in use worldwide.

Business Optimisation

» Closed Loop Action System » Actions and Tasks Workflow » Human Resource Functions » Controlled Document

Management » Asset Management » Suppliers and Contractors » Training Management

and eLearning

QHSE Risk and Compliance

» Incident and Investigation Management

» Audit and Inspection Management

» Training Management and eLearning

» Controlled Document Management

» Compliance Management » Risk and Control Management

Business Intelligence (BI) Reporting

» World Class BI system » ‘Drag and Drop’ Reports

and Dashboards » Predictive Analytics » Geographic Information Software

(GIS) and Spatial Reporting » Unlimited Report Writers » Unlimited Report Consumers » Include data from 3rd

party software

Mobility

» Fully off-line capability on all Windows devices, iOS and Android Companion Apps

» Incident, Inspection, Audit and Defect Management Apps

» Business Intelligence Apps

Smale IMS features

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Smale IMS Capabilities

» The incident system allows easy capture of key incident data, allocates risk rating and provides automated notifications to managers based on severity and category.

» Detailed corrective action processes are raised to line managers and subject matter experts for assigning actions to closure.

» Safety observations, inspections and audit templates provide easy capture, integrated with corrective action processes – all with automated email notifications and escalations.

» The controlled document management system provides a centralised system for operating manuals, standard operating procedures (SOPs), work instructions, legal requirements and other documentation – all with version control and archive management.

» The training and eLearning management system allows our clients to schedule, track and record training courses, accreditations and certifications of its staff and contractors.

» The rich dashboards and business intelligence available to all management levels deliver real time reports and Key Performance Indicator (KPI) dashboards and the ability to drill down to linked records.

» The highly configurable software and proven implementation methodology enables our clients to readily build their new integrated QHSE management system for roll-out – including change management, user training and data migration – in a few weeks from project commencement.

Mobility Fully off-line capability on all Windows devices, iOS and Android Apps

Smale Consulting Group are Integrum Implementation Partners

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Public Health

Smale Consulting Group is a leading provider of public health services in Queensland and the Asia-Pacific region.

Public Health is:

all organised measures (whether public or private) to prevent disease, promote health, and prolong life among the population as a whole. Its activities aim to provide conditions in which people can be healthy and focus on entire populations, not on individual patients or diseases.

World Health Organisation (WHO)

We specialise in developing practical solutions to meet diverse public health risks and have extensive experience doing so in remote and challenging locations.

People

Public health advisors

Environmental health advisors

Drinking water quality risk management specialists

Communicable disease management specialists

Lead auditors - Food safety management (AS ISO 22000:2005)

Queensland Health registered food safety auditors

Food safety program specialists

Public Health Services

» Public health emergency responses

» Develop, implement and maintain public health risk management systems

» Develop, implement and maintain water risk management plans

» Legionella, sampling, remediation and risk management services

» Developing, implementing and maintaining food safety management systems

» Permit and licence application and compliance support

» Food business and mobile food premises licence application and advocacy support

» Food Safety Plan development, implementation and accreditation

» Remote workforce preventative health management

» Health impact assessments (HIAs)

» Remote site health management systems

» Communicable disease management systems

» Vector-borne disease control programs

» Disaster management.

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Environmental Management Systems (EMS)

An Environment Management System (EMS) is a tool for managing the impacts of an organisation’s activities on the environment. It provides a structured approach to planning and implementing environment protection measures.

We specialise in developing practical solutions to help our clients comply with all their environmental management requirements and improve environmental performance. Our regulatory experience and compliance expertise ensures cost-effective solutions and total peace of mind for our clients.

Environmental Management Services

» Develop, implement and maintain Environmental Management Systems (AS/NZS ISO 14001:2015)

» Environmental authority (EA) environmentally relevant activity (ERA), permit and licence application and compliance support

» Environmental project management

» Environmental management plans (EMPs)

» Construction environmental management plans (CEMPs)

» Environmental impact assessments (EIAs)

» Environmental auditing and compliance

» Waste reduction and recycling plans

» Waste management plans

» Waste tracking management systems

» General advice and troubleshooting

People

Lead auditors - Environmental Management Systems (AS/NZS ISO 14001:2015)

Environmental management specialists

Environmental project managers

Environmental protection specialists

Environmental health advisors

Environmental engineers

Ecologists

Certified erosion and sediment control professionals (CPESCs)

Field environmental advisors

Cultural heritage specialists

Waste management specialists

Fauna spotters/catchers

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Workplace Health & Safety (WHS)

Work Health and Safety (WHS) laws require a person conducting a business or undertaking (the PCBU) to ensure, so far as is reasonably practicable, the health and safety of their workers while at work.

This includes

» Provision and maintenance of a work environment without risks to health and safety.

» Provision and maintenance of safe plant and structures.

» Provision and maintenance of safe systems of work.

» The safe use, handling, storage and transport of plant, structures and substances.

» Provision of adequate facilities for the welfare at work of workers in carrying out work for the business or undertaking, including ensuring access to those facilities.

» Provision of any information, training, instruction or supervision that is necessary to protect all persons from risks to their health and safety arising from work carried out as part of the conduct of the business or undertaking.

» Monitoring the health of workers and the conditions at the workplace for the purpose of preventing illness or injury of workers arising from the conduct of the business or undertaking.

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We specialise in developing practical solutions to help our clients comply with their WHS legal and other requirements. Most importantly, we help them improve their safety performance to make sure their workers arrive home safely every day.

Workplace Heath and Safety Services

» Develop, implement and maintain Occupational Health and Safety Management Systems (AS/NZS 4801:2004, OHSAS 18001:2007)

» Achilles FPS Supplier Certification (Audit Preparation & Compliance Support)

» Regulatory liaison and advocacy services

» WHS high risk work license application support

» Client QHSE prequalification support

» Emergency Response Planning

» 3rd Party Compliance Audits and Inspections

» ICAM and TapRooT® Certified Incident investigation

» General WHS compliance support, advice and troubleshooting.

People

Lead Auditors – Occupational Health and Safety Management Systems (AS/NZS 4801)

Postgraduate qualified QHSE specialists

Field QHSE advisors

Occupational hygienists

Toxicologists

ICAM/TapRooT® certified incident investigators

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Quality Management Systems (QMS)

A quality management system is a way of defining how an organisation can meet the requirements of its customers and other stakeholders affected by its work. A good quality management system can bring benefits to organizations of all sizes and all sectors, from a small manufacturer of bicycle parts to a hospital employing 5,000+ people. AS/NZS ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organisations be more efficient and improve customer satisfaction.

The Seven Quality Management Principles

1. Customer focus 2. Leadership 3. Engagement of people 4. Process approach 5. Improvement 6. Evidence-based decision making 7. Relationship management

We specialise in developing, implementing and maintaining practical QMS to help our clients to drive continuous improvement and maintain customer satisfaction.

Quality Management Systems Services

» Develop, implement and maintain Quality Management Systems (AS/NZS ISO 9001:2016)

» Document control and record management systems

» Business optimisation

» Auditing and compliance

» General advice and troubleshooting.

People

Lead auditors - Quality Management

Systems AS/NZS ISO 9001:2016

Quality management advisors

Document control and record management specialists

PLAN

DO

ACT

CHECK

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Water Quality

Safe drinking water is essential to sustain life. Therefore, every effort needs to be taken to ensure that drinking water is safe to use. Waterborne pathogens can cause outbreaks of illness affecting a high proportion of the community and, in extreme cases, cause death. How much treatment is needed will depend upon the level of protection of water supplies.

Smale Consulting Group are water quality management professionals. We specialise in developing practical solutions to help clients manage all aspects of waste water treatment systems and drinking water including supply, treatment, storage, reticulation, monitoring and testing no matter how remote the location. Our regulatory experience and compliance expertise ensure cost-effective solutions and total peace of mind.

Water Quality Services

» Develop, implement and maintain water risk management plans

» Water supply risk assessments (i.e. bores, dams, rainwater)

» Rapid field sampling and analysis services (throughout the Surat Basin and beyond)

» Potable water carrier licence application and compliance support

» Legionella, sampling, remediation and risk management services

» Waste water management systems

» Emergency and incident response

» Water treatment systems sales and advice

» Auditing and compliance

» Incident investigation

» General advice and troubleshooting.

People

Australian Drinking Water Quality Guidelines (ADWG) compliance specialists

Public and environmental health advisors

Drinking water quality scientists

Water treatment specialists

Waste water management specialists

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Established May 2013 ACN 164 144 950 ABN 15 876 828 662

Street/Postal Address

Gold Coast Office Suite 1/28 Palm Beach Avenue Palm Beach, Qld 4221

Postal Address PO Box 675 Burleigh Heads, Qld 4220

Contact

Telephone +61 7 3170 6264 Email info@smaleconsulting.com.au Website www.smaleconsulting.com.au

Professional Indemnity Insurance

Insurer DUAL Australia Pty Ltd Policy Number P-PI/0/65539/14-F-1 Indemnity $5 Million

Public Liability Insurance

Insurer QBE Insurance Policy Number AVU007070BPK Indemnity $20 Million

Affiliations

Environmental Health Australia (EHA)

Environment Institute of Australian and New Zealand (EIANZ)

Safety Institute of Australia (SIA)

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Action Beyond Compliance