UK Edition Issue 13 • March 2013IN

Th

IS ISSU

E

New for 2013 Royal CoilMattress Range

TCSFoRLESS.CoMNew Discount Website

are you ready to become aTCS SUpER SToCKIST?

TCS Carpet Range

t h e c o m p l e t e s e r v i c e

TCS - STEaL ThE ShoW aT INTERIoRS UK 2013

Bringing it ALLtogether for

2013

Service Quality Value NEWSLETTER

T h e S O O N E R y o u o r d e r - T h e L E S S y o u p a y comforless

UK EDITIoN Issue 13 • FEBRUaRy 2013NEWSLETTER

We would like to thank all ourcustomers, existing and newwho made it through theweather at Interiors UK andjoined us at our stand. It was a show of surprises forvisitors to our stand, for aswell as viewing our ten newupholstery models, we broughtto market a variety of newproducts not seen before onour stands.The biggest surprise was theintroduction of our newmattress and bed rangeswhich bring TCS into acompletely new realm offurniture supplier. also on view were our newranges of dining tables andchairs at remarkable pricepoints that excited retailersand shows our commitment tomeeting the demands of awider variety of retailer.If you unfortunately didn’tmake it to the show due to theweather, contact us directly to

t h e c o m p l e t e s e r v i c e

SERVICE QUaLITy VaLUE

ThaNK yoU

2013 sees the expanse of TCS in nearly everyroom within the home, with the launch of the TCSBedroom range.From Royal Coil mattresses to bedsteads andheadboards, the new bedroom ranges from TCSfurther brings TCS into every room in the home.The Royal Coil range of beds, includingmattresses, toppers, divans, headboards andbedsteads is one of the most complete rangesbrought to market by the company in a fewyears and builds on the companies core businessof providing design led, quality products forcustomers looking for choice and value whenfurnishing their homes. The Royal Coil mattress Range has 6 Comfortoptions – with 4 pocket Sprung Mattress with

luxurious damask fabric coverings andremarkable fillings, which include the Essence,opulance, Medi Comfort Mattress and theSpinal Master with horsehair Mattress Topperand the unbelievable Spinal Master with pureWool Mattress Topper.Mattresses are available in Single, Double, King,and Super King.These combined with the Rhythm, Elation, Revel,Urbane, Calvin and Solid oak Charmbrabedsteads give a level of choice to satisfy anydiscerning purchaser.The Calvin and Charmbra beds are also part of2 distinct complete bedroom ranges withmatching pieces to finish off any bedroomsetting, from traditional to contemporary.Contact TCS to find out how these new productscan enhance your showroom and sales.

It all started with a simple idea - ‘how can we offer our customers TCS products atan even more competitive price’.and so TCSforless.com was born.This completely new concept in furniture buyingwas launched in January and alreadymembership of the site has grown daily withnew customers registering for the site andplacing their orders for a range of productsfrom TCS.These products have been hand selected by TCSand ordered before being placed onwww.tcsforless.com.The concept is simple - frequently we will selecta product and bulk order at the best availableprice and have them shipped to our warehousesin the UK and Ireland. only a limited number ofeach product will be available each time andproduct offerings will vary each time.

as a retailer you can visit the site see what’s on offer and purchase the product at the best price before it even lands inour warehouse.as the shipments and orders near delivery,and -the available quantities decline, the pricewill increase until the complete consignment hasbeen purchased.on ordering, to retain the current price you seeon the site you will pay for the order there andthen and select the delivery method you require,from home delivery, showroom delivery orcollection from our warehouses, the choice isyours.Register online today to avail of thesemagnificent deals and remember - the sooneryou order - The Less you pay.

RoyaL CoILLaUNCh

Royal Coil Spinal Master mattress with Spinal Comfort horsehair Topper

ThERE’S LEaThER, ThENThERE’S ITaLIaN LEaThER

2013 sees the introductionof our new Thick ItalianLeather. Now 1.5mm thick,these premium Italianleathers feel and lookspectacular in a choice ofChocolate, Black and White.our antique leathers arenow available in antiqueGreen, Brown andBurgundy.ask your localrepresentative on viewingour new coverings for 2013.

Rhythm Sleigh Effect Bedstead

T h e S O O N E R y o u o r d e r - T h e L E S S y o u p a y comforless

SwivelRecliner

Chairs withFootstool

£65from

The New Discount Website from TCS

UK EDITIoN Issue 13 • FEBRUaRy 2013NEWSLETTER t h e c o m p l e t e s e r v i c e

SERVICE QUaLITy VaLUE

DISCoNTINUEDCoVERINGSIT’S hERE - ThE TCS

2013 pRICE LISTNoW aVaILaBLE

aRE yoU REaDy To BECoME a TCS SUpER SToCKIST?

• picture from one of our online competitions

We would like to take thisopportunity of reminding all ourcustomers of the discontinuation ofour a grade leathers and somefabric. This change to our line-up ofcoverings takes immediate effect.If you could ensure that yourshowroom swatches have thesecoverings removed, so as not tocause disappointment on the floor.

iT Brown Leather

All A Grade Leathers

MB01 Mushroom Fabric

MB03 charcoal Fabric

dG03 Mink Fabric

CaRpET RETaILINGWILL NEVER BE ThESaME aGaIN

will help you gain market share from thisarea of home furnishing.

TcS cARPET RAnGE• Carpet ranges from the biggest

carpet manufacturers in Europe.• prices that allow you to compete with

the multiple retail competition.• Margins which are very acceptable.• Service that is second to none.

HERE’S wHAT wE cAn doprovide you with –• a top quality in store display stand.• Samples that cover the current

popular carpet ranges.• plus all the very latest 2013 designs.• Competitive wholesale prices and

suggested retail price guidelines thatreturn good margins.

• a weekly cut length service direct toyour store.

• help with the training of sales staff onproduct knowledge and estimating.

• help with the recruitment of sub-contract experienced flooring fitters.

ALL yoU nEEd To do • allocate a good location in your store

to display the stand – • Choose pricing and point of sale style.• appoint someone responsible tohandle sales and administration duties

iT REALLy iS THiS SiMPLE To find out how you can turn yourexisting space into a hub for carpetsales, contact TCS and we will guide youthrough becoming a carpet retailer.

Interiors UK seen the launch of the TCS carpetretailing concept. If you’ve never stockedcarpet within your store before due to space,stock or investment required, the TCS concept

The all new full colour TCS price list for 2013 is now available and ready to use.our 76 page price list the largest we have ever produced contains all our newranges and is currently available to download from www.tcsimports.com. From Suites to Risers, Beds and Mattresses to cabinet ranges, it’s all broughttogether in one place. With full colour photos of every product on offer andnew prices for 2013, it really is the must have for every retailer in the UK andIreland.or if a hard copy is required please contact head officeprices take effect for orders placed on and from 20/1/2013.

This year sees the expansion of the TCSofficial Stockist programme. This highly successful programme is gearedtowards rewarding our official stockists byoffering real discounts against orders andinvolving them in our marketing strategy.

This campaign, involving Twitter, Facebook,youTube and our customer focused website,www.tcsfurnitirerange.com is designed todirect customers who are looking for a TCSproduct to their nearest stockist. This year we now have three different typesof stockists.

Mini STockiST - 3%To qualify as a Mini Stockist you need tohave 3 pieces from our range displayed onyour shop floor at all times throughout the

year. This could be 3 suites, 3 sets of dining,3 bedroom ranges or a combination of any. Mini Stockists receive 3% discount on allorders.

REGULAR STockiST - 5%In order to qualify as a Regular Stockist youmust have 5 pieces from our rangedisplayed on your shop floor throughout theyear. This could be 5 suites, 5 sets of dining,5 bedroom ranges or a combination of any.Regular Stockists receive 5% discount on allorders.

SUPER STockiST - 5%+RebateTo qualify as a Super Stockist you must have8 pieces from our range displayed on yourshop floor at all times throughout the year.This could be 8 suites, 8 sets of dining, 8bedroom ranges or a combination of any.

Super Stockists receive 5% discount on allorders and also receive an annual rebate,based on performance, percentages varydue to overall sales. .So are you ready to join TCS as an officialStockist?Contact your local representative or head office to learn more.

To coincide with the launch of our new carpet ranges, we arealso launching in the UK our range of onit laminated andsolid wood engineered flooring for the first time.With 16 types of laminate 12mm designs and finishes andsolid engineered oak in lacquered, brushed and smokedfinishes with a Rustic acacia wood to finish off the collection.

57 Chancellors Road, Newry,

Co. Down N.Ireland BT35 8pX

Tel: 00353 429 351 351

Fax: 00353 429 351 353

email: info@tcsimports.com

UK EDITIoN Issue 13 • FEBRUaRy 2013NEWSLETTERt h e c o m p l e t e s e r v i c e

t h e c o m p l e t e s e r v i c e

SERVICE QUaLITy VaLUE

www.tcsimports.com

W. Glam

D y f e d

No t t s.Derbyshire

Staffordshire

Shropshire

Hereford andWorcester

P o w y s

W. Midlands

Warwick-shire

Leicestershire

W. GlamMidGlam

S. Glam Berkshire

Oxfordshire

D e v o n

C o r n w a l l

Somerset

D o r s e t

WiltshireAvon

Gwen tGloucester-shire

B o r d e r s

Dumfries and Galloway

Strathclyde

T a y s i d e

G r a m p i a n

WesternIsles

H i g h l a n d

C e n t r a lF i f e

Lothian

C u m b r i aCleveland

C l w y d

La n c s.

I .O

.M.

Mersey-sideGreater Manchester

Northumberland

Durham

Tyne & Wear

North Yorkshire

L i n c o l n s h i r e

H u m b e r -s i d e

W. Yorkshire

S. Yorkshire

C h e s h i r e

Gw

yn

ed

d

Essex

Bucking-hamshire

Bedfordshire

Suffolk

Norfolk

Cambridgeshire

Herts

Northamp- tonshire

Guernesy

Isle of Sheppey

Jersey

Hampshire

Berkshire

Kent

East SussexWest Sussex

Surrey

Greater LondonSouth

Isle ofWight

GreaterLondonNorth

Become anOfficial TCSStockist - Learn more from your TCS Local Representative.

This year sees big changes to the TCS core UKsalesforce and sees a number of local salesrepresentatives taking over the lead roles of sales andcustomer service duties to our customers.We would like to welcome all the new members to ourteam and also wish those who have moved on, our verybest for the future and thank them for the service theyhave given to TCS over the years.In the near future you all should hopefully get anopportunity to get to meet and know these newmembers of the TCS team and hope that you all makethem welcome as they go around their new territoriesand get to know you.

Roy Rodger (Scotland)07711 565 600royrodgersales@gmail.com

Gavin Boden (n. East/yorkshire)07720 074 906gavboden@o2.co.ukGeorge Hatton (n. west/n. wales)07944 542 192gwhatton@aol.com

Philip George (Midlands)07967  093 127mail@thefurnitureagent.comRobin Humphrey (n. London/East Anglia)07966 227 121rkhltd@yahoo.co.ukStuart Page (South west)07505 303 005stuart.page@live.co.uk

Andy clarke (S. London and South East)07916 282 683a2zagencies@aol.com

a BIG WELCoME To oUR NEWUK SaLES FoRCE

our new Customer ServiceSystem has now been inoperation for a few weeksand customer feedbackhas been very positive.With the introduction ofthe new system, it is nowthe easiest and best wayto log service reports forany TCS products.The service area iscontained within our maincustomer website,www.tcsimports.com andhas taken out the manualoperation of this area ofour customer service.From guided videosshowing you how to usethis new system to acomplete tracking serviceof any issues, it puts ourcustomers in control of thisarea and has lead to ahigh level of satisfactionwith users.If you have any serviceissues that would likeaddressed in the future,make sure you log into www. tcsimports.com andtake your servicing to thenext level.

NEW CUSToMERSERVICE SySTEM

CaBINET MaKER

MaGaZINE MaKE a

FEaTURE oF TCS

In the January issue of CabinetMaker magazine, we at TCSwere delighted to have beenselected to have a 16 pageinsert carried in this title thathighlighted TCS the Company.With an all encompassingindepth exposé of the companyit was great that they were ableto cover the whole company andhighlight all the products andservices that we as companycarry out on a day to day basis.From our upholstery and cabinetranges to all the productofferings that we have launchedin 2013, it has helped ourcustomers come to terms with thescope of all that TCS can offer.

WE’VE GoT IT CoVERED

Roy Rodger George Hatton

Stuart PagePhilip George