TRANSPORTATION DISADVANTAGEDBEST PRACTICES & TRAINING WORKSHOP

“Maximizing ITS investments to reduce operating costs and provide the best possible information to the traveling public of Collier County. “

Introductions

http://www.colliergov.net

Collier County’s Vision for Technology

Revolutionize the adoption of ITS technologyby partnering with AVAIL

to achieve success

Hosted ITS Solution

Dispatch

Sprint DATA

CAT Facility

Data WLA

N

FR & Para Vehicles

Data

Collier County ITS Project

• Phase I– CAD/AVL Fixed Route and Paratransit

• FR – AVL, APC, Scheduling Software• PARA- Upgrades to Paratransit Scheduling,

Navigation, Manifest Downloads

– Wireless Data Communications– Real time information Web Portal

• 4 Dynamic message signs w/Audio

• Phase II– Real-Time Passenger Information

• Smarty Phone Apps• Interactive Voice Response (IVR) FR• Additional Signs

– Voice Radio integration (closed mic)

ITS Software Off-the-Shelf FeaturesFixed Route and Paratransit CAD/AVL Fixed Route Scheduling

‒ GIS and Tabular Displays ‒ Route/Stop Definition

‒ Event Handling ‒ Creation of Timetables

‒ Voice Radio Interface (closed mic)

‒ Data Messaging Real-Time Passenger Information

‒ Schedule and Route Adherence ‒ Dynamic Message Signs w/ Audio

‒ Incident Management ‒ Web Services, Text & Email Alerts

Data Warehouse Analysis Reporting ‒ iPhone and Android Apps

‒ Operational Performance Data ‒ Fixed Route IVR

‒ APC Data and NTD Reporting

OmniPoint Module

Through the System CAT will have full redundancy at the Emergency Operations Center for system

control and access.

Vehicle Off-the-Shelf FeaturesFixed Route Vehicle Paratransit Vehicle

‒ Mobile Data Computer w/ GPS ‒ Mobile Data Computer w/ GPS

‒ Vehicle Area Network ‒ Vehicle Component Monitoring

‒ Automated Next Stop Annunciation ‒ Silent Alarm & Covert Microphone

‒ Automatic Passenger Counters ‒ Navigation Assistance

‒Cellular Data ‒ Electronic Manifest

‒ WLAN Bulk Data Supervisor Vehicle

‒ Farebox Control ‒Mobile Dispatch w/ Laptop option

‒ Head sign Control

‒Silent Alarm & Covert Microphone

OmniPoint Module

GPS/AVL Real-Time Data Comms WLAN Bulk Data Schedule Adherence Single Point Login Data Messaging Farebox Interface Headsign Interface ADA-compliant Announcements Passenger Counters Navigation

Full Service In-Vehicle Suite

Enhancing CAT Customers’ Experience.

ITS System ROIParatransit• Reduced radio traffic due to the ability to add and remove customers from the manifest

without a long radio call.• Real-time status information, dispatch does not have to wait for a driver to tell them they

are running late as dispatch now sees when pickups and drop offs happen in real time.• The ability to better utilize Route Match reports. Previously only pull out / pull in times

and mileage were entered, now there is times and mileage for every Customer.• Map to functionality with turn by turn navigation replaces drivers using personal GPS

units Fixed Route• On-Time Performance Increased• Text messages have replaced radio calls for driver breaks• AVL map assists with transfer issues without radio calls• Far more detailed schedule adherence data• Stop level data on where passenger loading and alighting occurs. NTD reporting

capabilities now available• ADA Compliance for announcements• Patrons now have access to Real Time Arrival Data

Real-Time Passenger Information

“Data is Our Friend”

Training is The Key

CAT Staff Embraces Technology

Enhancing the CAT Customers’ Experience.

How did we reach success?

• We partnered with an experienced vendor• Assigned a person to be the system expert and

project lead for Collier Area Transit• Selected a vendor that trained our staff and will

keep us trained and updated-Peer to Peer• Established open and honest communication

with our partner-AVAIL• Selected a vendor concerned with long-term

success of the CAT ITS project.

Role Based Dispatching Role Based Dashboards Data Mining for system

alerts IT system watch Bus Depot Management Tablet solutions for

Dispatching and Management

Fare collection – Smart Card and Farebox

ITS’s Exciting Future

Enhancing Our Customer’s Experience

Questions and More Information

www.Availtec.com www.colliergov.net ITS Partners Thank You!