t0216 sustainability web ex
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SuStainability RepoRt 2012Thiess published its first Sustainability
Report in 2002/03. Since then, it has
been published annually with this
report covering a 12 month period from
1January31 December 2012, bringing us
into line with the end-of-year reporting
system set down by our parent Company
Leighton Holdings Limited. To preserve
resources, we encourage our readers to
access this report via our website at
www.thiess.com
Your feedback is encouraged and can be
sent to [email protected]
Managing Directors Message 4
Performance Summary 10
People 12
Safety 22
Environment 32
Community 50
Performance 60
Governance 64
GRI Index 68
Directory 70
ContentS
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Thiess sustainability framework
guides, governs and strengthens
our capacity to negotiate these
challenges and opportunities.
We take a holistic view of
sustainability. It includes our people,
everyones safety, the environment,
our communities and our financial
performance to drive long-term value.
These five areas are interdependent
each able to influence Thiess business
today and our legacy tomorrow.
Continuous improvement and ongoing
investment ensure Thiess achieves
step changes in our daily practices to
realise a more sustainable future.
PeoPle
Our Employee Value Proposition defines
the rewards, opportunities, culture
and expertise which ensure Thiess
continues to attract and retain the
right people in the right roles. We are
building on our existing work, such as our
leadership development programs, while
implementing new initiatives, such as our
Reconciliation Action Plan. Together, they
provide tangible benefits that support
our long-term people agenda and
encourage a diverse and inclusive culture.
SafeTy
We are working at every level of
our business to drive a safety-first
culture. Im particularly proud of the
positive outcomes from our inaugural
Safety Summit, which connected
150 senior leaders of Thiess with our
partners and clients. We recognise
that safety leadership is critical.
Leading by example, every manager
across Thiess must step up when it
comes to monitoring and controlling
our safety performance. The effort
is paying dividends with Thiess
achieving its lowest Recordable
Injury Frequency Rate (RIFR) ever.
environmenT
Our projects and offices provide
opportunities for Thiess to contribute
to best-practice environmental
management. We are now collecting
company-wide data on resource use
and providing our business units
with new tools to improve results
on the ground. We are embedding
sustainability workshops in our tender
processes so we can incorporate
environmental best-practice at the
earliest stages of a project. Our green
buildings, such as King George Central,
continue to set industry benchmarks
in environmental leadership.
Leadership in todays business climate demands flexibility. The right policies, priorities and practices enable effective management of competing interests, whether its work/life balance at the individual level, or collaboration versus competition at the industry level.
bRuCe MunRo
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CommuniTy
From cities to regional and remote
towns, the communities in which we
work are unique. Our team develops
tailored strategies to maximise
employment opportunities and
proactively support local community
groups, while minimising the negative
impact of our activities. In 2012 alone,
we created thousands of local jobs
and our people, project teams and
company contributed more than
$900,000 in donations, sponsorships
and community grants nationally.
finanCial PerformanCe
We set an ambitious goal to return
to profitability in 2012 which we
achieved, closing out the year with
a turnover of $7.5 billion, $22 billion
work-in-hand and $455 million profit
before tax. We focused on disciplined
and controlled growth, strict risk
management, core competencies
and a targeted market strategy. This
bolstered our capacity to respond to
market opportunities with stronger
operational rigour, delivering value for
shareholders and a platform for growth.
In 2012, we launched a new vision
Creating a brighter future, together
and this complements our values
of trust, innovation, passion and
excellence. These values underpin
our sustainability ethos and the
pursuit of industry-leadership across
our multi-disciplinary business.
I believe our commitment to investing in
sustainability will see Thiess contribute to
positive transformation of our industries,
our people and our communities.
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as a leading construction, mining and services contractor,
Thiessexpert team delivers certainty and excellence through
innovation and partnerships. operating across australia, indonesia,
india and new Zealand, we are committed to achievingsustainable
and profitable growth, delivering better outcomes for our clients
and creating valuable careeropportunities for our people.
ConSTruCTion
We have established a reputation for delivering high-quality, large
scale and technically-complex infrastructure projects. Our capabilities
span highways and railways; airports, dams and ports; hospitals and
commercial buildings; through to mine and energyinfrastructure.
mininG
As a world-renowned mining contractor, we offer specialist expertise
across all stages of mining, including mine planning and engineering,
operations and maintenance, and rehabilitation and remediation.
Our operations are supported by one of the largest mining fleets
inthe world, with a replacement value of more than $3 billion.
ServiCeS
For more than 25 years, we have provided operations, maintenance,
facilities and asset management services to industrial and
commercial clients and government agencies across the water,
energy, telecommunications, infrastructure and remediation sectors.
Our asset management solutions optimise service reliability and
leverage world-class technologies to deliver greater efficiencies
andimprove asset value.
Who WE arE
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Hobart
inDia neW ZealanD
new Delhi
Kolkata
inDoneSia
Balikpapan
Jakarta
auckland
Wellington
Christchurch
auSTralia
Darwin
Perth
adelaideCanberra
melbourne
Sydney
Brisbane
mackay
Cairns
119 ProJeCTS across four countries
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aLMoST 20,000 emPloyeeS
79 CoNSTrUCTIoN ProJeCTS
66% oF WaSTE reCyCleD
LoWEST EVEr inJury frequenCy raTe
23 SErVICES ConTraCTS
rECoNCILIaTIoN aCTion Plan launCHeD
$7.5 BILLIoN Turnover
17 MINING ProJeCTS
$260,000+ DonaTeD To CHariTieS
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Thiess pursues the HiGHeSTSTanDarDS of exCellenCe. This provides our clients with superior results and ourpeople with opportunities to extend their skills.
for more on aWarDS, refer To PaGe 66
ConSTruCTion SKillS
queenSlanD (CSq)
exCellenCe aWarD
Construction Professional of the
Year Senior Project Engineer
Damon McLean
GrounD enGineerinG
aWarD for TeCHniCal
exCellenCe
Airport Link Projects
Toombul jacked box operation
enGineerinG
exCellenCe aWarD
Toowoomba Range rail recovery
works following the devastating
2011 Queensland floods
Crane inDuSTry
CounCil of auSTralia
lifT aWarD
The VEC Thiess Joint Venture,
Category A Lift (over 130 tonnes)
queenSlanD
enGineerinG
exCellenCe aWarD
The Hinze Dam Alliance
naWiC aCHievemenT
in ConSTruCTion
aWarD
The Contracts Administrator on the
Lotus Glen Redevelopment Project
Sandra Troughton
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achievedongoingPErForMaNCE SUMMary
PeoPle PerformanCe
Driving a values-based organisational culture
We launched Thiess new vision and values through an internal
communications road show known as Talking Thiess and have made
significant headway in ensuring our values are reflected in our systems
and processes
Developing and implementing a leadership
development framework from graduate
employment through to executive development
Existing leadership development frameworks were reviewed with the
aim of developing a single framework across Thiess construction,
mining and services businesses. Graduate and senior leadership
programs were revised as part of an ongoing review process, to
ensure they reflect current and forecast business requirements
Developed Thiess employee value Proposition
(evP) to underpin recruitment and differentiate
Thiess as an employer of choice in our sectors
Initial rollout of the new EVP included the first phase of extended
employee benefits designed to support employee retention as well as
attraction, particularly of experienced personnel
Highlights Thiess Reconciliation Action Plan (RAP) developed Pay equity review completed Major upgrade to data management systems underway Thiess Excellence Awards program created and launched Blue Blood series of leadership programs implemented in our
mining business
SafeTy PerformanCe
To achieve consistency in language and curriculum
through a standardised safety leadership program
Frontline safety leadership is being addressed through the rollout of our
Leading Safety at Thiess program with 732 managers and supervisors
completing the two-day training in 2012
review and revise Thiess group-level systems
and procedures to address the requirements of
the model Work, Health & Safety regulations
A gap analysis of group-level documentation identified the
procedures needing review in order to address the new requirements
of the model Work, Health & Safety Regulations. Those procedures
were reviewed and updated and more than 150 project managers and
safety managers were trained across the organisation to ensure the
new requirements were understood and implemented
identify, select and implement an integrated health,
safety and environment (HSe) database solution
An integrated HSE database solution called Synergy was identified
and selected with detailed design workshops completed in early 2012.
Phase 1 of the project has now been built with user acceptance testing
well underway and members of pilot projects trained on the system.
Aprogressive implementation of Phase 1 will take place in the first half
of 2013
improve incident investigation by developing
and implementing an incident Cause analysis
methodology (iCam) training program for line
managers, supervisors and safety personnel
The ICAM model was selected as the Thiess tool for significant
incident investigations and training was provided to 212 supervisors,
managers and safety professionals. This equates to 35 per cent of the
target audience that are now trained in this model
Drive leadership accountability for safety through
leading H&S indicators such as H&S systems
audits, critical safety control audits, corrective
action management, critical risk improvement
plans and targeted improvement initiatives
Leadership accountability for leading H&S indicators is now monitored
and controlled by the Managing Director through quarterly safety
contract valuations and lead indicators are a key part of group and
business unit monthly H&S reports
Highlights Recordable Injury Frequency Rates (RIFR) reduced by 34percent the lowest rate in Thiess history
Inaugural Safety Summit hosted with more than 150 senior managers participating
Everyone Safe Everyday Awards program launched across all business units. This process will culminate with the Thiess Safety
Performance Award which will be presented as part of the Thiess
Excellence Awards
Work commenced on a Just and Fair training program Critical Safety Controls completed for traffic control and
liftingoperations
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environmenT PerformanCe
maintain the certification of our
environmental management Systems to
the international standard iSo14001
All business streams maintained their certification and, during
the year, we integrated our construction businesses under
onecertification
forge a partnership with an environmental charity
that raises awareness of important environmental
issues among employees and provides an opportunity
to contribute and become involved in activities
In July 2012, Thiess signed a three-year partnership with International
RiverFoundation (IRF), involving them in a major Queensland-based
community event, a Christmas stakeholder campaign and work on
Thiess Indonesias Toll Roads Project
implement a strategy for the commencement of a
carbon price in australia, including each project
preparing an energy efficiency action Plan which details
opportunities within the project to improve energy
efficiency and reduce GHG emissions on theproject
During the year, 39 of Thiess projects prepared an Energy
Efficiency Action Plan
Collect water use, recycling and discharge data and
waste generation and recycling data across the group
Thiess commenced collecting this data with the results detailed in
the water and waste sections of this report
Conduct sustainability workshops for large tenders
and projects to identify sustainability initiatives for
integration into the design and construction of the
project at the earliest stages of the development
Several projects conducted sustainability workshops in 2012 and
we began developing a group-wide process to conduct these
workshops at the tender stage
Strengthen our governance monitoring through the introduction of an environmental compliance management system
Substantial development work was undertaken for this system in
preparation for its launch in 2013
implement inter-business unit environmental audits to assist in the transfer of best-practice between projects
A trial inter-business unit environmental audit between our
construction and services businesses was completed and
considered a success
Highlights Work began on a new integrated HSE database solution, Synergy Achieved zero Class 1 incidents and 56% fewer Class 2
environmental incidents compared to 2011
Recycled more than 108,000 tonnes of waste or 66 per cent of all waste
Recycled or re-used approximately 5.78 million kilolitres or 55percent of all water used
1,273 hectares of land was reshaped as part of our site rehabilitation programs
CommuniTy PerformanCe
introduce three corporate charity partnerships aligned
with our focus areas the international riverfoundation
(environment), royal flying Doctor Service (Health)
and the engineering link Group (education)
Thiess signed agreements with all three charities and
actively involved them in headline community and industry
engagementinitiatives
introduce a workplace giving program where staff
can donate to a charity of their choice, which Thiess
will match dollar-for-dollar up to a capped amount
A company-wide internal campaign was delivered to launch the
initiative and ensure that staff were familiar with the process
introduce volunteer leave so staff can take
one day a year to volunteer at a not-for-profit
organisation or charity of their choice
A Care program booklet was made available to all staff and
the opportunity was promoted in the companys internal staff
magazineConnections
embed a grants program to provide vital funding for
community organisations in key regions around australia
Grant funding totalling $42,000 was delivered to seven community
groups in the New South Wales Hunter Valley
introduce company donations to disaster relief appeals,
when and where appropriate, as well as provide
opportunities for our staff to donate to these appeals
This was launched within the broader Care program established
in 2012
Develop an indigenous engagement Program to
develop partnerships in key regions where we can
provide meaningful and long-term support
The program expands on Thiess Indigenous training programs,
which provide training and upskilling opportunities for
Indigenousemployees
Highlights $123,000 donated through a workplace giving program (staff and Thiess contributions combined)
$391,000 donated to corporate partners: Royal Flying Doctor Service, International RiverFoundation and Engineering Link Group
$139,000 raised for charities including Humpty Dumpty Foundation and Hear and Say
24,282 local jobs created on 25 major projects across construction, mining and services
Gap analysis of current community engagement activity and practices undertaken by our mining business
This summary reports on our performance in line with objectives stated in our 2010-11 Sustainability Report.
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PEoPLE
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In 2012, Thiess reset its vision Creating a brighter future, together
togive our people a reinvigorated sense of purpose.
185 INdIGENoUS auSTralianS emPloyeD
26.75% FEMaLESTaff ParTiCiPaTion
PeoPle HIGHLIGHTS
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We deliver our vision through our four
values of trust, innovation, passion and
excellence which guide our behaviour,
support our decision making and
underpin exceptional business outcomes.
The Thiess team, worldwide, represents
almost 20,000 people each individual
contributing essential skills, knowledge,
experience and a passion to succeed.
Our team spans borders, cultures and
countries, and while projects are as
diverse as languages, they operate
with the same spirit of collaboration,
cooperation and care.
Our Employee Value Proposition (EVP)
establishes a measurable framework for
the rewards, opportunities, culture and
expertise that enables us to attract, retain
and develop the best in the business.
This employee offering lies at the core
of Thiess sustainability and capacity to
meet the current and future needs of our
company, and in turn, our clients. That is
why we continue to invest in a stimulating
and invigorating work environment with
career paths, learning opportunities
and reward structures that are market
competitive and reflect the skills,
experience and efforts of our people.
We are implementing comprehensive
learning programs, alongside our global
people management system, to guide
how we lead and support our team.
Our goal is to empower a diverse
workforce and inclusive work environment
that fosters innovation and the delivery
of world-class projects. This goes beyond
championing the diversity of people.
Its about investing in people initiatives
and creating a culture which embraces
diverse ideas, experiences and skills, and
celebrates every individuals contribution
to our success.
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Thiess is committed to all employees and
aims to create a world of opportunities to
grow and succeed. This is our EVP which
was redefined in 2012 and encompasses:
rewards Thiess rewards commitment and performance, and we share success
with our employees by providing extra
benefits that add value to their lives
opportunities we offer exciting, challenging and large-scale
opportunities to fast-track careers
across industries, sectors and borders
Culture we have a long and proud heritage with strong values, built
through hard work, mateship and a
commitment to delivering great projects
People we value and celebrate a diverse workforce, which includes industry
leading professionals who motivate,
mentor and support their colleagues.
Continued delivery of our EVP will
differentiate Thiess in the employment
market and position the company
as an employer of choice. In 2012,
Thiesssaw a drop in turnover from 14
to 13 per cent apositive result that
we anticipate will further improve in
2013, as we continue to embed practical
initiatives anchored in our EVP.
reWarDS anD reCoGniTion
A primary feature of our EVP and
strategic plan is ensuring Thiess offers a
comprehensive and market competitive
employee benefits package. In 2012,
we began to implement changes to our
remuneration and benefits offering to
make it more structured and transparent.
Throughout 2013, we will continue to
enhance our reward systems to maintain
a competitive edge in our market.
Satisfied, dependable and productive
employees influence our success, with
morale being the driver behind a healthy
and successful workforce. How our
employees feel about their job, manager,
team and company, and how they are
treated, respected and valued, directly
impacts their effort, commitment and
contribution. In 2012, we were proud to
launch the Thiess Excellence Awards,
recognising achievement across the
organisation and positioning Thiess as
a performance-driven company that
celebrates excellence. Award categories
include leadership, projectsand tenders,
safety, innovation, sustainability,
culture and future leaders.
emPloyee relaTionS
Promoting an open and productive
employee relations environment remains
a priority for Thiess. The key ingredient
to successful employee relations is
a collaborative working relationship
between our line managers, employees
and their representatives at a local level.
This principle of proactive employee
engagement will continue to drive our
employee relations philosophy.
Some 30 individual enterprise agreements
were successfully negotiated across
the group in 2012 evidence of Thiess
growing business. Each contained
conditions and arrangements that were
specific to individual business outcomes
and provided fair reward for employees.
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14
8
10
4
6
2
0
THieSS PTy lTD STaff Turnover
2008 2009 2010 2011 2012
16.55%
9.60%
14%
14%
13%
%
emPloyee value ProPoSiTion
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emPloyee value ProPoSiTion
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A world of oPPorTuniTieS to grow and succeed.
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Our goal is to create an environment
of fairness and equity that leverages
the unique skills and abilities of every
employee, irrespective of their age,
background or beliefs.
While diversity goes beyond gender and
culture, Thiess is driving a clear focus
on gender diversity and our Indigenous
policies and programs. Our commitment
to increasing female participation at
Thiess is seeing positive results. We
have witnessed an increase in female
participation from 14.3 per cent in 2011
to 15.2 per cent in 2012. This has moved
us closer to our target of 20 per cent by
2015 and we have strong momentum to
continue this positive trend.
iniTiaTiveS ConTriBuTinG To THiS aCHievemenT inCluDe:
Thiess Women in Leadership Program 15 participants
Australian Applied Management Colloquium Advanced Leadership
Program for Women three participants
Implementing a pay equity gender review and commencing delivery
of itsrecommendations
Establishing gender diversity working groups within each part of
our business eg Australian Women
in Mining Group and a Diversity
Council in our servicesbusiness
Offering training programs that focus on workplace behaviours and conduct.
Another major achievement in 2012 was the
development of a Thiess-wide Reconciliation
Action Plan (RAP). This commits Thiess to
a series of initiatives from 2013 onward,
designed to support the growth and
development of Indigenous employees
within our organisation. Education remains
critical to culture change and our landmark
cultural awareness programs and training
continue to run across the organisation.
These remind our employees of the
richness and uniqueness of our Indigenous
heritage and arguably all cultures
represented in our broader workforce.
Currently, Thiess employs more than
185 Indigenous Australians. In 2012, 15
participants completed our 20-week
award winning Pre-employment Program
which has been in existence since 2010.
In 2013, we will further embed our diversity
programs as they relate to women and
Indigenous employees, while broadening
our focus to further promote and
encourage diversity in our workforce.
WorKforCe DiverSiTy
Senior manaGemenT aT THieSS
MaLE 89%FEMaLE 11%
inDiGenouS ParTiCiPaTion
MaLE 1.47%FEMaLE 35%ToTal WorforCe 1.82%
STaff
MaLE 73.25%FEMaLE 26.75%
WaGeS
MaLE 91.38%FEMaLE 8.62%
ToTal PoSiTionS aT THieSS
MaLE 84.62%FEMaLE 15.38%
Senior manaGemenT
funCTional & SPeCialiST
STaff anD WaGeS BreaKDoWn
finanCe/CommerCe
GraDuaTe
oPeraTional/enGineerinG
TraDe
aDminiSTraTion
aPPrenTiCe
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89.2% 10.8% 93.45% 6.55% 49.1% 50.9% 33.3% 66.7%
94.1% 5.9% 85.1% 14.9%63.25% 36.75% 70.5% 29.5%
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Thiess business case for diversity
is about having the right people
in the right jobs, and fostering
an environment that encourages
and values different perspectives
andbackgrounds.
Thats the view of Lisa Morgan, who
joined Thiess in 2012 as the new Group
Manager, Diversity.
Lisa brings more than 20 years
of experience leading diversity
and organisational transformation
programs for numerous public and
private sector organisations in Canada
and Australia, and joined Thiess from
her most recent role as a Director at
Deloitte Consulting.
Leveraging the unique styles and
abilities of our employees makes
business sense, and its a socially
responsible way of operating in our
communities, she says.
Lisa believes organisations that value
and leverage the diverse backgrounds,
perspectives and contributions of
their employees are better placed
to deliver increased profits. This
is due to improved client service
through greater operational efficiency
andinnovation.
The services business Diversity Council
comprises a rotating membership of
nine volunteers representing each area
of the business. It was established to
support the development of a diverse
and inclusive workforce. The Councils
initial objective is to target an increase in
gender diversity across services entire
employee base with an aspirational goal
of 30 per cent females by 2015.
The Council has set in motion a
number of initiatives to help advance
the diversity agenda. These include
reviewing recruitment processes,
preparing to implement a leadership
capability framework and reviewing
exit interview processes to better
understand why people leave
thebusiness.
dIVErSITy MakES BUSINESS SENSEneW manaGer on BoarD
CoUNCIL ChaMPIoNS
ChaNGEDiverSiTy CounCil
aBove Anne Marsh from services Diversity Council with General Manager Strategy, Development and Engineering Pat Burke.
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PeoPle SySTemS anD ProCeSS oPTimiSaTion
Capturing and analysing essential data
ensures informed decisions so that we
can continue to develop our people
and deliver our business strategies.
In 2012, we began the first phase of
implementing a group-wide solution to
capture and manage our people data
in a central system. Once complete,
this will improve the way we allocate
resources and better support our offer
to the market. This system spans:
Recruitment management Learning management Development and capability growth Performance management Remuneration and benefits.
The ability to capture and accurately
report employee lifecycle data,
from commencement through to
retirement, is vital to ensuring that
future people strategies meet the
needs of the business and our people.
The new system, which will become
operational during 2013, will improve
the scope, analysis and effectiveness
of HR and statutory reporting while
ensuring robustgovernance.
BuilDinG anD aliGninG CaPaBiliTy
Learning and development are essential
to building future-focused capability
within Thiess. We continue to offer
aclear pathway for people motivated
to acquire and use new skills in our
businesses to progress their careers
while bolstering our performance.
Our customised frontline leadership
and technical training, tailored to
each of our sectors, remains as strong
as ever. For example, the Blue Blood
suite of training programs supports
our mining employees at all levels as
they continue to develop their careers.
Each program isdesigned to build
on previous programs. If participants
attend Discovering Blue, the next
program will be Building Blue and
so on until they complete True Blue.
Thisisan important element of the suite
of programs as itcreates a common
language, systemsand expectations
of our leaders, whichall form part of
the way we do things atThiess.
All of our frontline leadership and
technical training programs operate
alongside our robust graduate program
and our commitment to pre-employment
and apprenticeship programs.
From a next generation perspective,
ourapprenticeship program maintains
ahigh focus on attracting candidates
from local communities to ensure
employment opportunities are first
offered to the most suitable candidates
in the regions closest to our projects.
In Indonesia, the Balikpapan Support
Facility in East Kalimantan delivers
qualifications in heavy diesel fitting,
auto-electrical and heavy fabrication
through a four-year program which
is fully audited and certified by
Central Queensland Institute of
TAFE. In 2012 thefacility celebrated
20 years of producing highly skilled
graduates forthe mining industry.
Our education strategy supports
students at all levels in the development
of technical skills. In 2012, Thiess
provided nine scholarships for students
to study at leading universities
including Queensland, New South
Wales, Monash, Adelaide and
Newcastle. Beyondscholarships, Thiess
awarded $30,000 in prizes to Griffith
University engineering students, as
well as sponsoring an undergraduate
course forthird year students.
We will continue to expand and adapt
our training programs to reflect the
current and forecast commercial and
technical requirements of our business.
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emPloymenT ProGramS
South Australian student Kira Evans was the 2012 winner
of the Thiess Minerals Council of Australia Women in
Engineering Scholarship. A Bachelor of Engineering
student, Kira is very active at the University of Adelaide
and has an excellent academic record. Kira will undertake
vacation work with the Thiess Australian Mining team and
the $8,000 scholarship will ease any financial pressures
allowing her to focus more on her studies. She is eager to
give back to other female students who are considering
engineering as a career option and will be an excellent
ambassador for the Women in Engineering Scholarship.
WoMEN IN ENGINEErING SChoLarShIP WINNEr
ExPErIENCE BrINGS TExTBook LEarNINGS
To LIFE
aBove Kira was presented her award by Thiess mining
Executive Manager Matthew Langmaid and Federal
Opposition Leader Tony Abbott.
Working on a civil engineering project at a Central
Queensland mine was a stark contrast to sitting in a
Gold Coast lecture theatre, yet it proved to be a great
career move for Omid Partopour. During the final year
of his civil engineering degree, Omid took part in Griffith
Universitys Industry Affiliates Program, which places
students with industry partners to gain on-the-job
experience. His placement with Thiess saw him relocate
to a mine site near Emerald in Central Queensland to
work on a civil construction project for BHP Billiton
anexperience that taught him more than he could ever
learn from a textbook. The placement led to him being
employed as a graduate engineer on the Airport Link
Project and subsequently the Caval Ridge Project in
Central Queensland.
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ProGram ParTiCiPanTS
Thiess Indonesia Two-Year Graduate Program 64Thiess Indonesia Five-Year Apprenticeship Program 407Thiess Indonesia UndergraduateProgram 25Thiess Indonesia 12 month WorkExperience Program 40Thiess Indonesia Trades Streaming Program 1,000Thiess Two-Year Graduate Program 112Thiess Vacation Program 35Thiess Plant Apprenticeship Program 27Services Cert III Civil Construction (Plant Ops) 5Services Energy Apprentices 49Services Diploma of WaterOperations 22
ProGram ParTiCiPanTS
Leighton Masters Program (fouryears) 10Business Management Program 20Mining Blue Blood series of programs 111Thiess Community StakeholderWorkshop 25Services Frontline LeadershipProgram 18Services Operational ManagersProgram 24Services Leading HandProgram 10Services Mentoring Program 16
ProfeSSional DeveloPmenT ProGramS
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Just one example of our practical,
proven programs, is the award-winning
Thiess Pre-employment Program,
boasting an innovative model that seeks
to improve a number of outcomes for
participants from 17 years of age.
The 20-week program is built on a
foundation of collaboration between
partners, including employers, training
and service providers, mentors, and
state and federal agencies. The program
aims to equip participants with the
technical, work and life skills to take on
an apprenticeship or other employment.
In partnership with Hastings Deering,
the program is delivered to 12-14
participants over 20 weeks. Piloted
in 2010, the program is now into its
fourth year and has evolved to be a
very popular pathway option for those
seeking apprenticeships or employment
in construction and mining.
During the program participants undertake:
One-week induction plus six weekly visits to Salvation Army Canaan
Training and Development Centre
(Riverview Farm), undertaking
Skills for Life training
Cert II Work Preparedness (TAFE, sixweeks)
Cert II Infrastructure and Resources (HDIT, 10 weeks)
Ticket training including First Aid, Working at Heights, Forklift, EWP
Mentoring and coaching from the Former Origin Greats (FOGs) and
Brisbane Broncos mentors, the live-
in Aunty and Uncle, Thiess staff
Participants also receive other ad-hoc support as required,
and accommodation and live-
in support for participants from
other parts of QLD/Australia.
Originally targeting apprenticeships,
the program is now delivered to
suit candidates seeking any type of
employment. While employment is not
necessarily a guarantee to participants, all
graduates to date have been offered full-
time roles with Thiess or Hastings Deering.
INdIGENoUS PrE-EMPLoyMENT ProGraM
20
-
Thiess priority is market differentiation. We must continue to
create a distinct, positive reputation in the marketplace and
develop and retain key talent so we can deliver excellence for
clients and realise our vision.
our foCuS Will Be on:
Increased visibility, through greater insight
into our people capability
and improved access to
workforce metrics and
analysis
Process optimisation, with more standardisation
of systems to support
increased capacity
Alignment, including ensuring we have the right
people in the right jobs
and matching performance
management to broader
business performance
Capability, through strengthening the way we
build project teams and
assisting our succession
planning
Data security and governance through
ensuring compliance with
statutory obligations and
maintaining data privacy
and security.
DurinG 2013, We Will ConTinue To WorK ToWarD:
Providing easy-to-use systems and processes,
underpinned by technology,
to deliver essential data
for the management and
development of people
across the business and to
meet the groups corporate
governance requirements
Growing our diversity competence with
employees through respect
and understanding so they
can contribute as part of
their respective teams and
support the success of
others in the business
Enhancing our leadership capability through targeted
business and leadership
development programs
Delivering training programs across
key commercial and
governance areas to drive
business performance
andcompliance
Working across the group to ensure a structured
approach to learning and
skill acquisition exists
across all divisions
Continuing to develop reward and recognition
programs that differentiate
Thiess
Promoting direct employee engagement
as a central pillar of
our employee relations
philosophy.
The program has had outstanding results in increasing Indigenous participation at Thiess, particularly for the plant apprenticeship program.
21
-
SaFETy
22
-
in march, more than 150 senior operational
and safety managers, including clients
and industry experts, came together for
our inaugural two-day Safety Summit
to review our safety performance and
identify the critical drivers to enable
our next step change in performance.
five focus areas emerged:
enSurinG viSiBle anD effeCTive
leaDerSHiP aT all levelS
Our goal is to make safety leadership
personal. We are doing this by providing
training, mentoring and coaching to
leaders at all levels of the business so they
have the competencies and motivation to
be effective and visible safety leaders.
SeTTinG exPeCTaTionS WiTH
Clear aCCounTaBiliTieS
Our safety objective is unwavering.
To get there, we will hold our people
accountable to live up to the standard
we set in the delivery of our safety
programs and business plans.
emPoWerinG GreaTer enGaGemenT
WiTH THe WorKforCe
We are creating more opportunities to
listen to what our workforce is saying
about safety, understand the risks they
are exposed to and demonstrate that
we care. Our monthly Everyone Safe,
Everyday Awards encourage everyone
to get involved in efforts to take our
safety performance to another level.
emBeDDinG THe our HSe
CulTure frameWorK
We have joined some 40 leading
companies from around the world as a
signatory to an internationally validated
HSE culture framework. The framework
provides guidance on the behaviours we
expect to see across our entire workforce
and the added leadership behaviours
required of supervisors and managers.
SimPlifyinG our SySTemS,
ProCeSSeS, PraCTiCeS
anD meaSuremenTS
We are making a significant investment
in the technology supporting our safety
management system. The Synergy system
(an integrated database that captures
and classifies HSE events and tasks with
workflow functionality and the ability
to track actions to completion) will
streamline compliance and record keeping
while improving communication. It offers
a sophisticated workflow, tracking and
data analysis capability. Thiswill help
drive accountability for our lead safety
indicators and ensure we deliver on
our commitments. It will also make it
easier to identify trends and emerging
issues before they become problems.
Our focus on these areas is already
paying dividends. Compliance with our
lead safety indicators has improved
significantly and we are on the way to
achieving a measurable and sustainable
step change in our safety performance.
In 2012, we built on key systems to further embed the vital cultural change necessary to achieve our objective of everyone Safe, every Day.
LoWEST EVErrifr 4.6
ZErofaTaliTieS
SafeTy HIGHLIGHTS
23
-
24
140
40
80
60
120
20
0
overDue aCTionS By quarTer BreaKDoWn
160
100
180
200
q1 2012 q3 2012q2 2012 q4 2012
THIESS CONTRACTORS
INDONESIA
SERVICESMINING
THIESS GROUP
NO
. O
F O
VE
RD
UE
AC
TIO
NS
During 2012, we continued to focus on
measuring and monitoring lead safety
indicators across Thiess. This improves
our ability to maintain accountability.
The lead indicators for 2012 included:
H&S systems audits Critical Safety Control (CSC) audits Effective management of
action items raised in incident
investigations, audits, inspections
and behavioural observations
Quality of actions.
In terms of actions, specifically
increasing the ratio of hard to soft
controls is important because hard
controls reduce risk by providing
physical solutions, such as elimination,
substitution or engineering controls,
making them generally more effective.
In comparison, soft controls rely on
administrative measures such as
procedures, training and personal
protective equipment.
Performance against these measures
demonstrated significant improvement
compared to 2011. For example, all
business units, with the exception of
construction, maintained a combined
100 per cent completion rate for
H&S and CSC audits for the year.
Construction achieved 92 per cent
anexcellent result when compared
tothe 2011 result of 49 per cent.
Similarly, performance in corrective
action management has also shown
significant improvement. During 2012,
more than 20,000 corrective and
preventative actions were managed
through the HSE Reporting System.
Atthe end of December, 105 actions
were recorded as overdue. However,
thisis a 75 per cent improvement across
the business compared to 2011 results.
SafeTy PerformanCe
200
50
150
0
overDue aCTionS By quarTer
250
100
300
350
q1 2012 q3 2012q2 2012 q4 2012
NO
. O
F O
VE
RD
UE
AC
TIO
NS
CONSTRUCTION MAJOR PROJECTS
-
This focus on audits, systems
performance and corrective
actions required a relentless drive
from senior management and our
operational teams on every project.
Importantly, it has led to a renewed
focus on understanding our systems
and working to deliver improvements
before incidents occur.
This effort has delivered tangible
results in the reduction of incidents.
Thiess recorded a RIFR of 4.6 the
lowest in its history representing
an impressive 34 per cent reduction
in the RIFR and overall RIs. This is a
huge step toward our objective of
everyone safe, every day.
We have delivered tangible results in the reduction of incidents.
25
300
60
4
2
100
20
200
40
2
1
0
0
0
0
ToTal numBer of reCorDaBle inJurieS & GrouP rifr
ToTal numBer of loST Time inJurieS & GrouP lTifr
400
80
6
5008
600
100
10
3
2008
2008
2010
2010
2009
2009
2011
2011
2012
2012
AUSTRALIA
AUSTRALIA
INTERNATIONAL
INTERNATIONAL
GROUP RIFR
GROUP LTIFR
NO
. O
F R
EC
OR
DA
BL
E I
NJ
UR
IES
NO
. O
F L
OS
T T
IME
IN
JU
RIE
S
RE
CO
RD
AB
LE
IN
JU
RY
FR
EQ
UE
NC
Y R
AT
E (
RIF
R)
LO
ST
TIM
E I
NJ
UR
Y F
RE
QU
EN
CY
RA
TE
(LT
IFR
)
meaSure Per million WorK HourS 2011 2012
HPi 212 157
HPifr 2.9 2.2
rifr 7.0 4.6
lTifr 0.9 0.9
lTiSr 15.5 9.1
alT 16.6 9.6
-
Thiess use of the technology solution
known as Tyre Sense enabled one of our
mine sites to avert a major safety incident
through remote monitoring of specific
aspects of tyre condition. Live data is
captured for aspects such as inflation
pressure and chamber temperature
right through to tracking a vehicles
GPS position and speed over ground. It
gives our team the ability to monitor tyre
conditions at any project, anywhere in the
world, as showcased on our Wilpinjong
Coal Mine in New South Wales. Our head
office team received a minimum pressure
email alert on an operating truck, assessed
the situation, notified the site, relayed a
message to the operator, and continued
monitoring the situation including whether
the truck was moving to the workshop for
repair. Under normal circumstances the
operator would have remained unaware
ofthe tyre condition, proving the dramatic
improvements to response times available
through the technology investment.
rEMoTE TyrE MoNITorING FaST-TraCkS
SaFETy rESPoNSE
26
BoDy loCaTion CounT %
eye 80 8
HeaD inCl. faCe, ear 120 13
BaCK 43 5
neCK 120 13
TrunK inCl. inTernal orGanS 30 3
SHoulDerS & armS 110 12
HanDS & finGerS 230 24
HiPS & leGS 108 11
feeT & ToeS 62 7
oTHer 42 4
ToTal 942 100
leGal iSSueS informaTion
ProHiBiTion noTiCeS
infrinGemenT noTiCeS
imProvemenT noTiCeS
airPorT linK 0 0 3
viCTorian
DeSalinaTion
ProJeCT
0 0 2
ServiCeS 1 0 2
nSW/aCT 0 0 1
viC/Sa/TaS/nZ 0 0 1
noTe: JV% HAS BEEN APPLIED TO THIS DATA
BreaCHeS anD ProSeCuTionS
Safety regulators issue prohibition, infringement and improvement
notices to address minor breaches, unsafe activities or conditions,
or to initiate improvement in safety standards. While a number of
prohibition and improvement notices were received, there were no
prosecutions against Thiess during 2012.
inJurieS
2012 reCorDaBle inJurieS By BoDy loCaTion
faTaliTieS
There were no fatalities during the reporting period, which
is a credit to the vigilance of our teams.
-
enforCeaBle unDerTaKinGS
Enforceable undertakings are available
to organisations as an alternative to
prosecution for breaches of safety
regulations. Thiess entered into two
enforceable undertakings in 2012.
The first relates to two similar safety
incidents that occurred in October
2006 on the EastLink Project. These
involved precast noise walls falling from
a delivery truck when the load restraint
system failed. The undertaking with
WorkSafe Victoria requires Thiess and
our joint venture partner John Holland to
carry out research on the selection and
management of specialist contractors,
review and revise our contractor selection
and management processes, and
distribute guidance and training materials
produced as a result of the research.
The second undertaking was entered
into with Workplace Health and Safety
Queensland as a result of an Airport Link
incident in March 2011. This involved a
subcontractor traffic controller being run
over by a truck, resulting in serious injuries.
This undertaking requires Thiess to:
Produce educational materials for traffic controllers
Field test traffic control technology Develop contractual requirements
aimed at improving safety compliance
by traffic control providers
Fund a university scholarship in the field of workplace H&S.
Enforceable undertakings are a positive
alternative to regulatory action as
they potentially benefit the wider
industry through the development of
safety controls, educational materials
and a greater understanding of risk
management relating to specific hazards.
During 2012, Thiess also received
notice that Workplace Health & Safety
Queensland had commenced proceedings
in relation to alleged breaches of the
Workplace Health & Safety Act 1995 for
two separate incidents on Airport Link.
The first of these incidents occurred
in June 2011 and involved a worker
suffering injuries as a result of falling from
height through a smoke duct opening.
An application for an enforceable
undertaking is under review. The second
incident, in September 2011, was in
response to a fatality on Airport Link
where a worker became trapped under
redundant steelwork.
leaDerSHiP
Navigating the complexities of safety
management systems and safety
performance reporting takes time and
practice, but these are essential skills
for leaders to excel in safety. We are
investing in safety leadership by building
capability at all levels of management and
supervision. Through the Leading Safety at
Thiess program, managers and supervisors
spend two days examining their safety
accountabilities and personal behaviours.
This expands their safety knowledge
and assists in developing effective
communication skills to boost their
leadership capacity. It is a prerequisite for
operational leadership roles within Thiess.
The emphasis is heavily geared toward
communication and reinforces the
importance of equipping our safety
leaders with the techniques and
confidence to constructively engage with
their teams. The program also provides
our safety leaders with the skills needed to
intervene in, and resolve, unsafe situations,
recognise and reward positive safety
behaviours, and motivate teams to stay
involved in our safety efforts.
Targets for individual managers and
supervisors emphasise expected
behaviours and aspirations rather
than simply counting failures via the
measurement of incidents. We are leading
this endeavour from the top. Members of
the Executive Team have adopted personal
targets for the completion of safety
critical activities such as system audits,
Critical Risk Control audits, and the timely
close-out of incident investigations and
corrective actions. In addition, they make
regular, scheduled visits to our worksites to
listen and understand the safety concerns
of our workforce and to recognise and
celebrate their safety initiatives.
exPeCTaTionS anD aCCounTaBiliTieS
Quarterly in-depth reviews of safety
performance in our businesses
are proving invaluable in setting
clear expectations and clarifying
accountabilities for safety management.
These safety contract valuations (CVs)
are run by our Managing Director and
involve the Executive General Manager
ofeach business.
During the executive safety reviews,
performance against agreed lead safety
indicators are examined to ensure
our safety management processes
are operating effectively. Progress
against safety business plans, and
the management of critical risks and
control strategies, is reviewed to ensure
the best efforts to protect our people.
RIsare monitored closely as indicators
ofprogress.
Our safety CVs are an important forum
for confirming that our strategies
are working, as well as providing an
opportunity to examine accountabilities
and define escalation procedures for
significant risk control decisions.
Building safety accountability also
requires a system of fair treatment
for individuals whose accountabilities
are under review. To this end, Thiess
began developing a just and fair
model to provide guidance for
our leaders on assessing whether
accountabilities have been met and
applying appropriate consequences to
reinforce the behavioursthat strengthen
our safety culture. Ourapproach to
achieving ajustand fairculture is a work
inprogress. However, itaddresses a range
of factors including:
Recognising and rewarding good safety performance and actions
Identifying human error and, more importantly, its underlying causes
Understanding the motivations and actions of all contributing players
when it appears that our rules and
procedures were not followed.
27
-
WorKforCe enGaGemenT
Developing effective safety leaders is critical
to engaging with our workforce. The simple
techniques we promote, based on a culture
of openness, create opportunities for our
leaders to listen to our workers concerns
and their ideas for improving safety.
In 2012, our construction, mining and
services businesses established Everyone
Safe, Everyday Awards, recognising
positive contributions to building our
safety culture through risk management,
compliance, speaking up about safety
and getting involved. The awards carry
significant prizes for individuals as
well as charity donations to motivate
individuals and teams to participate.
The monthly project-based awards build
toward wider recognition within each
of our three businesses (construction,
mining and services). An annual whole-
of-company award is then drawn from the
pool of monthly winners to highlight the
most significant contribution in the year.
CulTure
Throughout 2012, our team has reviewed
the strategies and benefits of more than
40companies who have, like Thiess, adopted
the United Kingdoms Keil Centre safety
culture framework. Companies making
the most progress in terms of behavioural
change and RI reductions have a highly
disciplined approach to regularly assessing
gaps in expected behaviours and developing
action plans to close those gaps. Most
importantly, they are regularly measuring
their performance in line with these plans.
We commenced work on our own
implementation strategy following a more
disciplined approach to gap analysis, action
planning and performance measurement.
It is a simple approach that increases
engagement by integrating the gap analysis
into existing safety management processes.
SySTemS anD ProCeSSeS
The first module of our new safety
information management system, Synergy,
will streamline our management of safety
incidents. It will improve our classification
of incident severity and determine
automated notifications and the level
of investigation required. Investigation
outcomes will then be classified using the
ICAM root cause and contributing factor
coding, which will improve our ability
to identify trends and, ultimately, target
specific issues with prevention strategies.
The second module, to be launched
in 2013, will help demonstrate
compliance to external stakeholders.
Workflow functionality will better
assign actions and track completion,
and assist in clarifying expectations
and driving safety accountabilities.
The ongoing development of our CSCs
is also driving the simplification of
our systems and processes. We have
launched CSCs for traffic control and
lifting operations and commenced a
process around working at heights.
The reduction of safety procedures
and protocols for lifting operations
from 33 to five is a good example of
system simplification that will give users
greater clarity to manage this hazard.
We empower our people to act responsibly, contribute proactively and demonstrate their commitment to everyone safe, every day.
28
-
Thiess Prominent Hill Mine in remote
South Australia redesigned its training
program for new employees to meet
the increased production required
under an extended contract. With a
shortage of skilled haul truck operators
in the Australian market, Thiess had
to mobilise a higher quotient of new
green employees. Rigorous training
was vital to ensuring continued safety
performance. The team delivered a
range of initiatives including extended
inductions, presentations on haul truck
equipment, training in a 793D simulator,
an extended requirement of 55 hours
combined haul truck observation
from inside a truck cabin, 70 hours of
supervised 793D haul truck operation
and special training for wet weather
and night conditions. Supervisor and
employee interviews looking at attitudes
to safety and work guided a tailored
approach to the training program for
each new starter. This new approach has
ensured sufficient personnel without
compromising to safety standards.
The City East Cable Tunnel team in
New South Wales took an innovative
step to increase the safety of working
underground. A Temporary Roof Support
(TRS) was created to remove the risk
of personnel entering areas beneath
unsupported ground otherwise a
no-entry situation. The nature of
tunnelling means that team members
need to change drill rods and position
rock bolts at the front of drill rigs
underground. The TRS connects with the
main boom of the drill rig, creating a safe
zone between the crown and the tunnel
floor so that team members can continue
their work safely. The TRS has the added
advantage of easy installation, quick
repositioning and rapid removal, as well
as mechanical controls that eliminate
manual handlingrisks.
GoING FroM 'GrEEN' To SaFE aT ProMINENT hILL
SaFETy SUPPorT STrENGThENS TUNNEL
29
-
Thiess Indonesia created a network
of radio stations to deliver an
innovative and engaging safety
campaign with its at-risk workforce.
First piloted in 2008, it has seen
safety incidents drop dramatically,
with RIFRs down from 1.9 in 2009
to0.6 in 2012 on average despite
the workforce having grown by more
than 50 per cent over that time.
Several challenges led to the initiative
communicating consistent safety
messages, combating fatigue among
plant operators who are often alone and
addressing a cultural lack of familiarity
with the disciplines of shift work.
Based at mine sites including Melak,
Sangatta, Satui and Senakin, the four
community FM radio stations (CFMRs)
tackle the safety challenge of routine
and repetitive work head on.
Creativity, repeater stations and hundreds
of audio devices installed in mobile
plant, make the broadcasts accessible
to an 11,000-strong workforce.
The stations bring to life the work
environment through role plays
that simulate safety incidents, daily
toolbox talks, incident trends, safety
messages from family members,
health information and financial tips.
They even include an anti-fatigue
program, run during high-risk periods,
featuring engaging communication,
up-beat music and variety talk shows
to keep focus and energy high.
Professional on-site, local DJs,
supported by the Jakarta head
office team, keep content fresh and
professional. Broadcasts attract
listeners from neighbouring mine
sites and the local community.
Importantly, the unique initiative is a
sustainable solution that has created
a forum for building an entrenched
safetyculture.
TUNING INTo SaFETy ININdoNESIa
Safety incidents have dropped dramatically in Indonesia, with rifrs DoWn from
1.9 in 2009 To 0.6
in2012 on average despitea50% growth in the workforce.
30
-
We will continue our drive to achieve a step change in safety
performance, embedding the processes and behaviours
that have already begun to deliver improvements. We will
maintain our focus on developing our safety leaders, clarifying
expectations and holding people to account, engaging with our
workforce, embedding our HSE cultural framework across our
operations, and simplifying our management systems.
DurinG 2013, We Will:
Create an executive level safety development
program to increase our
senior management teams'
ability to interpret safety
performance reports,
askthe right questions
andassess whether
safety is being effectively
managed in their business
Complete the rollout ofourLeading Safety
atThiess program
Cascade the Safety Contract Valuations
initiative through all
management teams
inThiess
Launch the processes thatsupport a just
andfairculture
includingtraining for
managers andsupervisors
Rollout team based self-assessments and
action plans linked
to theHSE cultural
frameworkto ensure
theframework
becomesamore
central part of safety
conversations
Complete the second module of development
and implementation
oftheSynergy system.
31
-
ENVIroNMENT
Rehabilitation efforts at Mt Owen go beyond
growing vegetation to assessing how endangered
wildlife usethe environment as a habitat.
32
-
Thiess has embarked on a journey
to raise the profile of environmental
management so that policy becomes
reality and our people are empowered to
achieve our objective smaller footprint,
bigger future a core driver in every part
of ourbusiness.
We believe that going beyond compliance
and achieving environmentally-sustainable
outcomes on our projects will deliver
better results for our projects, clients,
communities and the environment.
We are focused on four key areas of
improvement reducing greenhouse gas
emissions, increasing energy efficiency,
minimising waste to landfill and increasing
waterefficiency.
Environmental awareness and education,
and their supporting management systems,
combine to help us reduce ourfootprint.
our STraTeGy iS To:
Provide visible leadership to promote environmental best practice
and empower employees to lead
environmental initiatives
Drive a beyond compliance culture where everyone plays an active role
and takes personal responsibility to
minimise our environmental impact
Improve our environmental performance on a continual basis
Engage with our employees, clients and other stakeholders to produce
mutually beneficial and sustainable
outcomes
Use best-practice environmental management systems that deliver
good governance and are certified to
the international standard ISO 14001.
We're going beyond compliance to create a smaller footprint and a bigger future.
1,273HeCTareS reSHaPeD
113inTernal auDiTS
environmenT HIGHLIGHTS
33
-
environmenT PerformanCe
Thiess has adopted a three-class incident
classification system based on the degree
of harm from major harm (Class 1) to
minor harm (Class 3) and acknowledges
near hits (potentialincidents with no
actual harm).
In 2012, we achieved our target of
zero Class 1 incidents for the second
consecutive year. We had set a maximum
of 26 Class 2 incidents (a 20 per cent
reduction on 2011 results) in our planning
and only 15 were recorded a 56 per cent
reduction on 2011 results. The majority
related to sediment controls, sediment
impacts on water, and exceeded
discharge limits. No major or persistent
harm to the environment occurred in
anyinstance.
A total of 632 Class 3 incidents
werereported in 2012 a decrease of92
incidents compared to 2011. Thereduction
is due to two major projects reaching
completion. However,Thiess continues
to emphasisethe importance of
reporting minor incidents. In fact, the
continual drive to avoid significant
incidents by proactively reporting and
implementing controls for minor events
is best demonstrated by the ongoing
proactive reporting of near hits, with 251
reported in 2012 compared to 247 in 2011.
These minor events are dominated by
incidents related to land contamination
through small diesel or oil spills
associated with Thiess large plant fleet
(71percent of incidents). In every case,
contaminatedsoil material was removed
and/orremediated.
reGulaTory noTiCeS
Thiess targets zero regulatory
enforcement notices. Unfortunately,
eight Penalty Infringement Notices (PINs)
were issued to Thiess-related projects
during 2012. Six PINs, with a total value
of $12,000, were issued to the Airport
Link/Northern Busway (APLNB) Project
for sediment discharge to the stormwater
system, while an additional PIN, for
$2,000, was issued for dirt spillage
on a public road. One PIN, for $5,000,
was issued by the Environment and
Sustainable Development Department
ofthe Australian Capital Territory for
failure to comply with an approved
management plan at the Mugga Lane
Waste Handling Facility then managed
by Thiess.
In addition to the PINs, APLNB
received two Show Cause notices
inrelation to identified water and dust
managementissues.
There were no prosecutions for breaches
of environmental legislation in 2012.
GovernanCe anD auDiTS
To improve our capture, analysis
and reporting, Thiess purchased the
Enablon software solution in 2012 and
completed all preliminary work ready
fordeployment in 2013.
Thiess uses internal project audits
to ensure ongoing compliance with
our management systems, which, in
turn, are used to identify and manage
environmental risks, comply with
legislation and client requirements,
and ensure consistent environmental
performance. Thiess environmental
management system is certified under
the international standard ISO 14001,
and our businesses and selected projects
are audited annually by the external
certifying body. All businesses achieved
recertification in 2012.
Non-compliances are addressed
through action plans that are monitored
byseniormanagement. In addition
toThiess audits, many projects are
alsosubject to independent audits
conducted by clients, client appointed
independent verifiers and regulators.
These further ensure compliance and
support continual improvement.
inCiDenTS
During 2012, 113 internal environmenTal audits were conducted.
34
-
330
600
1
10
200
2
20
400
0
0
0
ClaSS 1
ClaSS 2
ClaSS 3
2012 environmenTal inCiDenTS ClaSSifieD By imPaCT TyPe
4
40
800
2008
2008
2008
2010
2010
2010
2009
2009
2009
2011
2011
2011
0 20 40 60 80
2012
2012
2012
0
1
7
7
71
8
2
1
1
2
22
356
2
17
566
1
24
395
0
34
724
0
15
632
WaSTe manaGemenT
lanD ConTaminaTion
leGal iSSue
noiSe viBraTion liGHT
imPaCTS on HeriTaGe anD CulTure
oTHer
imPaCTS on WaTer
imPaCTS on flora anD fauna
emiSSionS To air
environmenTal inCiDenT TrenD 2008-12
35
%
-
enerGy uSe anD GreenHouSe GaS emiSSionS
Thiess is a large energy user and emitter
of greenhouse gases (GHGs). Through
our parent company, Leighton Holdings
Limited, we are registered to report
under the National Greenhouse and
Energy Reporting (NGER) Act 2008 and
Energy Efficiencies Opportunities (EEO)
Act 2006. Systems are in place to track
and report our energy use and calculate
our GHG emissions.
Thiess energy use in Australia increased
from approximately 16.5 petajoules (PJ)
to 17.5 PJ per annum between 2011 and
2012. This was primarily the result of a
number of large infrastructure projects
reaching their energy intensive period
and some of our mining operations
increasing production. A substantial
reduction is expected in 2013 due to
completion of several large projects.
Energy use in Indonesia dropped slightly
from 13.9 to 13.3 PJ.
Diesel is our most common fuel consumed,
representing 97 per cent of energy used in
2012. Electricity represents a much smaller
component of energy use between 1 and
2 per cent. Other sources of energy, such
as petrol, Liquefied Petroleum Gas (LPG)
and other gases are only used in minor
quantities. In Indonesia, mining represents
99 per cent of energy consumed. Mining
is also the largest energy user in Thiess
Australian operations, at approximately
84per cent.
GHG emissions from fuel combustion and
the use of electricity in Thiess Australian
operations remained constant at 1250kt
carbon dioxide equivalents (CO2-e) in 2012.
GHG emissions in Indonesia fell from 968kt
to 922kt CO2-e.
Thiess also produced 168kt CO2-e
fugitive GHG emissions through its
owner-operated and contract-operated
landfills in 2012. Emissions were offset
by the capture of methane gas for
flaring or transfer for power at the
Swanbank Renewable Energy and Waste
Management Facility until this process
ceased operation part-way through
2012. Fugitive emissions data was only
available for landfill sites where we
had operational control as defined by
the NGER Act. Thiess sold the waste
management division of its services
business in September 2012 and, as
such, 2012 data for this division spans
January to September only.
15
5
10
0
enerGy uSe
20
25
30
35
2009
PJ
20112010 2012
36
-
nGer
Energy use and emissions data is
collected for all company projects and
sites irrespective of the operational
control status. Thiess reports annually
under the NGER Act through Leighton
Holdings. In the 2011-2012 NGER reporting
period, Thiess had operational control
over 85 of its 167 operating facilities.
eeo
The EEO Act requires large energy
users to identify, assess and report on
energy saving opportunities. Thiess
triggered the reporting threshold
on the basis of its energy use in the
20052006 baseline year. Further
information on the first EEO assessment
cycle is available from the Thiess EEO
Public Report available at http://
www.thiess.com.au/environmental-
reports/energy-efficiency-reports.
Thiess EEO Assessment Plan for the
second EEO Cycle (July 2011 to June
2016) was submitted to the Department
of Resources, Energy and Tourism in
2012. This plan covers projects over
which Thiess has operational control,
as required by the EEO Regulation.
In 2012, Thiess also introduced an internal
requirement for projects to have an
Energy Efficiency Action Plan (EEAP),
above and beyond the EEO requirements.
The objectives of the EEAPs are to:
Provide a focus for efficiency opportunities available to the project
Reduce the energy use intensity of Thiess activities
Reduce the GHG emissions from Thiess activities
Achieve project energy savings targets
Assist in achieving Thiess sustainability objectives.
A wide range of operational and
technology-based efficiency
opportunities have been
identified across our projects
to date. Examples include:
Use of cost-effective electronic ballast type tunnel lighting
Use of a hybrid (diesel/electric) excavator as pilot initiative to inform
the increased use of more energy
efficient equipment
Upgrade of office facilities including new sensor-activated energy
efficient lighting and a computer
server room that uses more energy
efficient equipment and a smarter
configuration of cooling systems.
ELECTRICITYWASTE
PETROL
DIESEL
GAS
1,500
500
1,000
0
GreenHouSe GaS emiSSionS
2,000
2,500
3,000
'00
0 T
ON
NE
S C
02-e
2009 20112010 2012
FOOTNOTES TO GHG AND
ENERGYCHARTS:
1. Data provided is the total GHG and
energy footprint for all Thiess projects
that have data available. It has not been
adjusted to account for operational
control as defined in the NGER Act,
including Thiess share of joint ventures.
Where fuel is provided by the client
and Thiess does not have operational
control, energy and GHG data may not
be available.
2. Data for 2012 is provisional as the NGER
reporting year is July to June, and July
to December 2012 data has not been
verified at time of publication.
3. Data for 2009 excludes January to June
data from Indonesian operations.
37
-
A number of our projects have
demonstrated industry-leading
waste management practices,
achieving greater than 90 per
cent recycling and/or re-use of
waste materials, resulting in the
recycling of more than 60,000
tonnes of waste from these
projects alone.
*recycled refers to the waste that
is recycled or re-used and includes
waste that would otherwise go to an
off-site landfill. It excludes sewage,
vehicle batteries and tyres.
in 2012, Thiess recycled more than
108,000 tonnes of waste (66 per cent
of total waste) and 10 of our projects
recycled more than 90 per cent.
Recycling and re-using waste materials
has become business-as-usual at Thiess
to reduce costs, divert waste from
landfill and minimise our environmental
footprint. Waste that cannot be recycled
or re-used is disposed in a safe and
environmentally responsible manner.
To ensure continual improvement,
ouremployees receive regular training
and awareness in waste management.
In 2012, Thiess began collecting
waste statistics across our projects
to better assess our performance
and develop strategies for improving
waste minimisation. During the year,
Thiessprojects produced approximately
164,000 tonnes of waste, with 66
per cent being recycled, re-used or
otherwise diverted from landfill.
minimiSinG WaSTe
120,000
100,000
80,000
60,000
40,000
20,000
0
TO
NN
ES
2012 WaSTe DiSPoSal By TyPe
non-HaZarDouS HaZarDouS ToTal
77%
54%
66%
23%46%
34%
ProJeCT HiGHliGHTPer CenT
reCyCleD*reCyCleD*
(TonneS)
Botany remediation (nSW) 99 31,700
South melbourne (viC) 99 4,200
City east Cable Tunnel (nSW) 98 500
TrackStar alliance (qlD) 97 3,340
Shortland to Sandgate (nSW) 97 370
Tulla Sydney alliance (viC) 96 18,180
Seaford rail extension (Sa) 96 2,070
Prominent Hill mine (Sa) 96 1,480
Goodna Sewage Treatment Plant (qlD) 94 640
Gorgon village (Wa) 93 1,260
lanDfill reCyCleD
38
-
Thiess consumes large quantities of materials through
our construction, mining and services operations
that are largely purchased from external suppliers.
Thetable below highlights the five most used
materials based on dollar value.
*Excludes joint ventures
2012 Key maTerialS uSeD
maTerialS aPProximaTe quanTiTieS
Concrete* 380,000m3
explosives 94,000t
fuel 786,000,000L
Steel (estimate) 53,000t
Tyres 2,100 tyres (6,000t)
39
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BioDiveriSTy
Our projects span urban centres to
the outback, with vastly different
biodiversity values and varying degrees
of ecological sensitivity. Thiess seeks
to avoid or, where this is not practical,
minimise the environmental impact
of our projects on native flora and
fauna. The disturbance footprint for a
project is kept to the minimum required
to efficiently, effectively and safely
complete work.
The nature of our construction,
mining and services projects often
requires that native vegetation be
cleared to allow activities to occur.
In areas considered to have sensitive
ecological communities, Thiess employs
a number of measures to manage
potential impacts. Central to this work
is the establishment of a management
plan that considers the local context,
baseline surveys, monitoring results
and the advice of specialists to avoid,
manage and/or mitigate flora and
faunaimpacts.
reHaBiliTaTion
Rehabilitation of disturbed areas of vegetation remains an integral
part of our construction and mining projects. Thistypically
involves reshaping disturbed areas, establishing erosion control
structures, and topsoiling and seeding areas with agreed
vegetation species. Rehabilitation aims to ensure areas are
stable and suitable for productive land uses, such as agriculture,
grazing, native bushland or natural habitats, as soon as practical
on completion of construction or mining activities. In 2012, Thiess
reshaped 1,273 hectares of land as part of this rehabilitation process.
In specific circumstances, mitigation strategies are adopted to
encourage the reintroduction of native fauna into areas that
have been rehabilitated. For example, rope or net bridges can
be installed across roads and highways to encourage the safe
crossing of native fauna into previously disturbed areas.
reSHaPe SeeD
australia 758 736
indonesia 515 282
Total 1,273 1,018
2012 reHaBiliTaTion of lanD (HeCTareS)
40
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Large bridge structures called
viaducts are being used to carry the
expressway over three deep valleys.
The viaducts have lengths of
approximately 330, 255 and 200 metres
and span lengths of up to 75 metres.
There are twin viaducts at each site
making a total of six structures.
The viaducts have concrete box girder
superstructures supported on hollow
concrete piers. The decks are 11.5 metres
between kerbs. The depth of the box
girders varies from three to 4.2 metres,
which provides for two lanes of traffic
in each direction and shoulders.
The height of the decks above ground at
the piers varies from 34 to 42 metres.
Precast concrete elements, or segments,
are used to minimise on-site construction
activities and the projects environmental
footprint. This reduces the risks of
work at heights and of damaging the
environment through spills and additional
clearing. The time for construction
on site is also greatly reduced.
In alliance, Thiess is building the eastern section of the Hunter Expressway which travels through the environmentally-sensitive Sugarloaf Range in the NSW Hunter Region.
TakING ThE hIGh roadHunTer exPreSSWay
41
-
WaTer manaGemenT Thiess projects rely on water for activities such as dust suppression, compaction
of construction materials, processing
ofminerals and employee facilities.
The availability of water can vary
significantly depending on a projects
location. Each project develops a water
management plan to effectively manage
its specific conditions. Whenever practical
and cost-effective, particularly in areas
where water is scarce, we identify
opportunities for fresh or potable water
to be more efficiently used, recycled or
re-used to reduce our consumption.
In specific circumstances, we may use
poorer quality water from other sources
to meet our needs.
During 2012, Thiess started to collect
andanalyse water data from our projects,
which used 10.25 million kilolitres of
water through the year. Approximately
4.47 million kilolitres of this water
was sourced from potable, surface,
groundwater and marine sources.
Ofour total water demand 5.78 million
kilolitres was met through recycling
orre-using water.
More than 56 per cent of our water needs were met through recycling or re-using water.
2.5m
60.0
50.0
2.0m
40.0
1.5m
30.0
1.0m
20.0
0.5m
10.0
0
0.0
Kil
ol
iTr
eS
(m
ill
ion
)
2012 WaTer uSe By SourCe
2012 THieSS WaTer uSe (%)
%
PoTaBle SurfaCe GrounDWaTer marine
reCyCleD oTHer SourCeS
42
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air, noiSe anD viBraTion
The nature of Thiess projects means
there is the potential to adversely
impact local communities through air
quality, noise and vibration. These can,
understandably, be significant issues
for neighbours of our projects. Thiess
is committed to minimising potential
impacts and managing its operations
within the limits established in
environmental licences and approvals.
We implement controls on our projects
that minimise dust and odour emissions,
noise and vibration. These controls may
include the use of dust suppressants,
noise attenuation of equipment and
work sites, and low vibration equipment
and practices when available. Controls
on emissions are supported by intensive
monitoring, which may include real-time
monitoring, to ensure compliance and
the utmost responsiveness.
Communication with local stakeholders
is crucial and Thiess environmental
and community specialists work closely
to ensure the communities in which
we work are kept informed and their
concerns are addressed.
KinG GeorGe CenTral
hErITaGE ChUrCh ProTECTEd dUrING CoNSTrUCTIoN
CaSe STUDY
43
King George Central, a 29-storey
high rise in Brisbanes CBD, was
successfully constructed while
protecting the neighbouring
heritage listed Ann Street
Presbyterian Church.
First constructed in 1854, the
church is one of Queenslands
oldest churches and a significant
part of the States history.
To protect its condition, Thiess
implemented several innovative
measures including vibration
monitors around the church,
with flashing hazard lights that
were set off if strict vibration
limits were exceeded. The system
ensured a rapid stop-work for
the construction team to allow
further investigation and alter
construction methodology
ifrequired.
A tilt sensor and alarm, as well
as glass slide crack detectors,
were also used to monitor the
church during construction, with
no structural damage recorded to
the building during