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  • SuStainability RepoRt 2012Thiess published its first Sustainability

    Report in 2002/03. Since then, it has

    been published annually with this

    report covering a 12 month period from

    1January31 December 2012, bringing us

    into line with the end-of-year reporting

    system set down by our parent Company

    Leighton Holdings Limited. To preserve

    resources, we encourage our readers to

    access this report via our website at

    www.thiess.com

    Your feedback is encouraged and can be

    sent to [email protected]

    Managing Directors Message 4

    Performance Summary 10

    People 12

    Safety 22

    Environment 32

    Community 50

    Performance 60

    Governance 64

    GRI Index 68

    Directory 70

    ContentS

  • Thiess sustainability framework

    guides, governs and strengthens

    our capacity to negotiate these

    challenges and opportunities.

    We take a holistic view of

    sustainability. It includes our people,

    everyones safety, the environment,

    our communities and our financial

    performance to drive long-term value.

    These five areas are interdependent

    each able to influence Thiess business

    today and our legacy tomorrow.

    Continuous improvement and ongoing

    investment ensure Thiess achieves

    step changes in our daily practices to

    realise a more sustainable future.

    PeoPle

    Our Employee Value Proposition defines

    the rewards, opportunities, culture

    and expertise which ensure Thiess

    continues to attract and retain the

    right people in the right roles. We are

    building on our existing work, such as our

    leadership development programs, while

    implementing new initiatives, such as our

    Reconciliation Action Plan. Together, they

    provide tangible benefits that support

    our long-term people agenda and

    encourage a diverse and inclusive culture.

    SafeTy

    We are working at every level of

    our business to drive a safety-first

    culture. Im particularly proud of the

    positive outcomes from our inaugural

    Safety Summit, which connected

    150 senior leaders of Thiess with our

    partners and clients. We recognise

    that safety leadership is critical.

    Leading by example, every manager

    across Thiess must step up when it

    comes to monitoring and controlling

    our safety performance. The effort

    is paying dividends with Thiess

    achieving its lowest Recordable

    Injury Frequency Rate (RIFR) ever.

    environmenT

    Our projects and offices provide

    opportunities for Thiess to contribute

    to best-practice environmental

    management. We are now collecting

    company-wide data on resource use

    and providing our business units

    with new tools to improve results

    on the ground. We are embedding

    sustainability workshops in our tender

    processes so we can incorporate

    environmental best-practice at the

    earliest stages of a project. Our green

    buildings, such as King George Central,

    continue to set industry benchmarks

    in environmental leadership.

    Leadership in todays business climate demands flexibility. The right policies, priorities and practices enable effective management of competing interests, whether its work/life balance at the individual level, or collaboration versus competition at the industry level.

    bRuCe MunRo

    4

  • CommuniTy

    From cities to regional and remote

    towns, the communities in which we

    work are unique. Our team develops

    tailored strategies to maximise

    employment opportunities and

    proactively support local community

    groups, while minimising the negative

    impact of our activities. In 2012 alone,

    we created thousands of local jobs

    and our people, project teams and

    company contributed more than

    $900,000 in donations, sponsorships

    and community grants nationally.

    finanCial PerformanCe

    We set an ambitious goal to return

    to profitability in 2012 which we

    achieved, closing out the year with

    a turnover of $7.5 billion, $22 billion

    work-in-hand and $455 million profit

    before tax. We focused on disciplined

    and controlled growth, strict risk

    management, core competencies

    and a targeted market strategy. This

    bolstered our capacity to respond to

    market opportunities with stronger

    operational rigour, delivering value for

    shareholders and a platform for growth.

    In 2012, we launched a new vision

    Creating a brighter future, together

    and this complements our values

    of trust, innovation, passion and

    excellence. These values underpin

    our sustainability ethos and the

    pursuit of industry-leadership across

    our multi-disciplinary business.

    I believe our commitment to investing in

    sustainability will see Thiess contribute to

    positive transformation of our industries,

    our people and our communities.

    5

  • as a leading construction, mining and services contractor,

    Thiessexpert team delivers certainty and excellence through

    innovation and partnerships. operating across australia, indonesia,

    india and new Zealand, we are committed to achievingsustainable

    and profitable growth, delivering better outcomes for our clients

    and creating valuable careeropportunities for our people.

    ConSTruCTion

    We have established a reputation for delivering high-quality, large

    scale and technically-complex infrastructure projects. Our capabilities

    span highways and railways; airports, dams and ports; hospitals and

    commercial buildings; through to mine and energyinfrastructure.

    mininG

    As a world-renowned mining contractor, we offer specialist expertise

    across all stages of mining, including mine planning and engineering,

    operations and maintenance, and rehabilitation and remediation.

    Our operations are supported by one of the largest mining fleets

    inthe world, with a replacement value of more than $3 billion.

    ServiCeS

    For more than 25 years, we have provided operations, maintenance,

    facilities and asset management services to industrial and

    commercial clients and government agencies across the water,

    energy, telecommunications, infrastructure and remediation sectors.

    Our asset management solutions optimise service reliability and

    leverage world-class technologies to deliver greater efficiencies

    andimprove asset value.

    Who WE arE

    6

  • Hobart

    inDia neW ZealanD

    new Delhi

    Kolkata

    inDoneSia

    Balikpapan

    Jakarta

    auckland

    Wellington

    Christchurch

    auSTralia

    Darwin

    Perth

    adelaideCanberra

    melbourne

    Sydney

    Brisbane

    mackay

    Cairns

    119 ProJeCTS across four countries

    7

  • aLMoST 20,000 emPloyeeS

    79 CoNSTrUCTIoN ProJeCTS

    66% oF WaSTE reCyCleD

    LoWEST EVEr inJury frequenCy raTe

    23 SErVICES ConTraCTS

    rECoNCILIaTIoN aCTion Plan launCHeD

    $7.5 BILLIoN Turnover

    17 MINING ProJeCTS

    $260,000+ DonaTeD To CHariTieS

    8

  • Thiess pursues the HiGHeSTSTanDarDS of exCellenCe. This provides our clients with superior results and ourpeople with opportunities to extend their skills.

    for more on aWarDS, refer To PaGe 66

    ConSTruCTion SKillS

    queenSlanD (CSq)

    exCellenCe aWarD

    Construction Professional of the

    Year Senior Project Engineer

    Damon McLean

    GrounD enGineerinG

    aWarD for TeCHniCal

    exCellenCe

    Airport Link Projects

    Toombul jacked box operation

    enGineerinG

    exCellenCe aWarD

    Toowoomba Range rail recovery

    works following the devastating

    2011 Queensland floods

    Crane inDuSTry

    CounCil of auSTralia

    lifT aWarD

    The VEC Thiess Joint Venture,

    Category A Lift (over 130 tonnes)

    queenSlanD

    enGineerinG

    exCellenCe aWarD

    The Hinze Dam Alliance

    naWiC aCHievemenT

    in ConSTruCTion

    aWarD

    The Contracts Administrator on the

    Lotus Glen Redevelopment Project

    Sandra Troughton

    9

  • achievedongoingPErForMaNCE SUMMary

    PeoPle PerformanCe

    Driving a values-based organisational culture

    We launched Thiess new vision and values through an internal

    communications road show known as Talking Thiess and have made

    significant headway in ensuring our values are reflected in our systems

    and processes

    Developing and implementing a leadership

    development framework from graduate

    employment through to executive development

    Existing leadership development frameworks were reviewed with the

    aim of developing a single framework across Thiess construction,

    mining and services businesses. Graduate and senior leadership

    programs were revised as part of an ongoing review process, to

    ensure they reflect current and forecast business requirements

    Developed Thiess employee value Proposition

    (evP) to underpin recruitment and differentiate

    Thiess as an employer of choice in our sectors

    Initial rollout of the new EVP included the first phase of extended

    employee benefits designed to support employee retention as well as

    attraction, particularly of experienced personnel

    Highlights Thiess Reconciliation Action Plan (RAP) developed Pay equity review completed Major upgrade to data management systems underway Thiess Excellence Awards program created and launched Blue Blood series of leadership programs implemented in our

    mining business

    SafeTy PerformanCe

    To achieve consistency in language and curriculum

    through a standardised safety leadership program

    Frontline safety leadership is being addressed through the rollout of our

    Leading Safety at Thiess program with 732 managers and supervisors

    completing the two-day training in 2012

    review and revise Thiess group-level systems

    and procedures to address the requirements of

    the model Work, Health & Safety regulations

    A gap analysis of group-level documentation identified the

    procedures needing review in order to address the new requirements

    of the model Work, Health & Safety Regulations. Those procedures

    were reviewed and updated and more than 150 project managers and

    safety managers were trained across the organisation to ensure the

    new requirements were understood and implemented

    identify, select and implement an integrated health,

    safety and environment (HSe) database solution

    An integrated HSE database solution called Synergy was identified

    and selected with detailed design workshops completed in early 2012.

    Phase 1 of the project has now been built with user acceptance testing

    well underway and members of pilot projects trained on the system.

    Aprogressive implementation of Phase 1 will take place in the first half

    of 2013

    improve incident investigation by developing

    and implementing an incident Cause analysis

    methodology (iCam) training program for line

    managers, supervisors and safety personnel

    The ICAM model was selected as the Thiess tool for significant

    incident investigations and training was provided to 212 supervisors,

    managers and safety professionals. This equates to 35 per cent of the

    target audience that are now trained in this model

    Drive leadership accountability for safety through

    leading H&S indicators such as H&S systems

    audits, critical safety control audits, corrective

    action management, critical risk improvement

    plans and targeted improvement initiatives

    Leadership accountability for leading H&S indicators is now monitored

    and controlled by the Managing Director through quarterly safety

    contract valuations and lead indicators are a key part of group and

    business unit monthly H&S reports

    Highlights Recordable Injury Frequency Rates (RIFR) reduced by 34percent the lowest rate in Thiess history

    Inaugural Safety Summit hosted with more than 150 senior managers participating

    Everyone Safe Everyday Awards program launched across all business units. This process will culminate with the Thiess Safety

    Performance Award which will be presented as part of the Thiess

    Excellence Awards

    Work commenced on a Just and Fair training program Critical Safety Controls completed for traffic control and

    liftingoperations

    10

  • environmenT PerformanCe

    maintain the certification of our

    environmental management Systems to

    the international standard iSo14001

    All business streams maintained their certification and, during

    the year, we integrated our construction businesses under

    onecertification

    forge a partnership with an environmental charity

    that raises awareness of important environmental

    issues among employees and provides an opportunity

    to contribute and become involved in activities

    In July 2012, Thiess signed a three-year partnership with International

    RiverFoundation (IRF), involving them in a major Queensland-based

    community event, a Christmas stakeholder campaign and work on

    Thiess Indonesias Toll Roads Project

    implement a strategy for the commencement of a

    carbon price in australia, including each project

    preparing an energy efficiency action Plan which details

    opportunities within the project to improve energy

    efficiency and reduce GHG emissions on theproject

    During the year, 39 of Thiess projects prepared an Energy

    Efficiency Action Plan

    Collect water use, recycling and discharge data and

    waste generation and recycling data across the group

    Thiess commenced collecting this data with the results detailed in

    the water and waste sections of this report

    Conduct sustainability workshops for large tenders

    and projects to identify sustainability initiatives for

    integration into the design and construction of the

    project at the earliest stages of the development

    Several projects conducted sustainability workshops in 2012 and

    we began developing a group-wide process to conduct these

    workshops at the tender stage

    Strengthen our governance monitoring through the introduction of an environmental compliance management system

    Substantial development work was undertaken for this system in

    preparation for its launch in 2013

    implement inter-business unit environmental audits to assist in the transfer of best-practice between projects

    A trial inter-business unit environmental audit between our

    construction and services businesses was completed and

    considered a success

    Highlights Work began on a new integrated HSE database solution, Synergy Achieved zero Class 1 incidents and 56% fewer Class 2

    environmental incidents compared to 2011

    Recycled more than 108,000 tonnes of waste or 66 per cent of all waste

    Recycled or re-used approximately 5.78 million kilolitres or 55percent of all water used

    1,273 hectares of land was reshaped as part of our site rehabilitation programs

    CommuniTy PerformanCe

    introduce three corporate charity partnerships aligned

    with our focus areas the international riverfoundation

    (environment), royal flying Doctor Service (Health)

    and the engineering link Group (education)

    Thiess signed agreements with all three charities and

    actively involved them in headline community and industry

    engagementinitiatives

    introduce a workplace giving program where staff

    can donate to a charity of their choice, which Thiess

    will match dollar-for-dollar up to a capped amount

    A company-wide internal campaign was delivered to launch the

    initiative and ensure that staff were familiar with the process

    introduce volunteer leave so staff can take

    one day a year to volunteer at a not-for-profit

    organisation or charity of their choice

    A Care program booklet was made available to all staff and

    the opportunity was promoted in the companys internal staff

    magazineConnections

    embed a grants program to provide vital funding for

    community organisations in key regions around australia

    Grant funding totalling $42,000 was delivered to seven community

    groups in the New South Wales Hunter Valley

    introduce company donations to disaster relief appeals,

    when and where appropriate, as well as provide

    opportunities for our staff to donate to these appeals

    This was launched within the broader Care program established

    in 2012

    Develop an indigenous engagement Program to

    develop partnerships in key regions where we can

    provide meaningful and long-term support

    The program expands on Thiess Indigenous training programs,

    which provide training and upskilling opportunities for

    Indigenousemployees

    Highlights $123,000 donated through a workplace giving program (staff and Thiess contributions combined)

    $391,000 donated to corporate partners: Royal Flying Doctor Service, International RiverFoundation and Engineering Link Group

    $139,000 raised for charities including Humpty Dumpty Foundation and Hear and Say

    24,282 local jobs created on 25 major projects across construction, mining and services

    Gap analysis of current community engagement activity and practices undertaken by our mining business

    This summary reports on our performance in line with objectives stated in our 2010-11 Sustainability Report.

    11

  • PEoPLE

    12

  • In 2012, Thiess reset its vision Creating a brighter future, together

    togive our people a reinvigorated sense of purpose.

    185 INdIGENoUS auSTralianS emPloyeD

    26.75% FEMaLESTaff ParTiCiPaTion

    PeoPle HIGHLIGHTS

    13

    We deliver our vision through our four

    values of trust, innovation, passion and

    excellence which guide our behaviour,

    support our decision making and

    underpin exceptional business outcomes.

    The Thiess team, worldwide, represents

    almost 20,000 people each individual

    contributing essential skills, knowledge,

    experience and a passion to succeed.

    Our team spans borders, cultures and

    countries, and while projects are as

    diverse as languages, they operate

    with the same spirit of collaboration,

    cooperation and care.

    Our Employee Value Proposition (EVP)

    establishes a measurable framework for

    the rewards, opportunities, culture and

    expertise that enables us to attract, retain

    and develop the best in the business.

    This employee offering lies at the core

    of Thiess sustainability and capacity to

    meet the current and future needs of our

    company, and in turn, our clients. That is

    why we continue to invest in a stimulating

    and invigorating work environment with

    career paths, learning opportunities

    and reward structures that are market

    competitive and reflect the skills,

    experience and efforts of our people.

    We are implementing comprehensive

    learning programs, alongside our global

    people management system, to guide

    how we lead and support our team.

    Our goal is to empower a diverse

    workforce and inclusive work environment

    that fosters innovation and the delivery

    of world-class projects. This goes beyond

    championing the diversity of people.

    Its about investing in people initiatives

    and creating a culture which embraces

    diverse ideas, experiences and skills, and

    celebrates every individuals contribution

    to our success.

  • Thiess is committed to all employees and

    aims to create a world of opportunities to

    grow and succeed. This is our EVP which

    was redefined in 2012 and encompasses:

    rewards Thiess rewards commitment and performance, and we share success

    with our employees by providing extra

    benefits that add value to their lives

    opportunities we offer exciting, challenging and large-scale

    opportunities to fast-track careers

    across industries, sectors and borders

    Culture we have a long and proud heritage with strong values, built

    through hard work, mateship and a

    commitment to delivering great projects

    People we value and celebrate a diverse workforce, which includes industry

    leading professionals who motivate,

    mentor and support their colleagues.

    Continued delivery of our EVP will

    differentiate Thiess in the employment

    market and position the company

    as an employer of choice. In 2012,

    Thiesssaw a drop in turnover from 14

    to 13 per cent apositive result that

    we anticipate will further improve in

    2013, as we continue to embed practical

    initiatives anchored in our EVP.

    reWarDS anD reCoGniTion

    A primary feature of our EVP and

    strategic plan is ensuring Thiess offers a

    comprehensive and market competitive

    employee benefits package. In 2012,

    we began to implement changes to our

    remuneration and benefits offering to

    make it more structured and transparent.

    Throughout 2013, we will continue to

    enhance our reward systems to maintain

    a competitive edge in our market.

    Satisfied, dependable and productive

    employees influence our success, with

    morale being the driver behind a healthy

    and successful workforce. How our

    employees feel about their job, manager,

    team and company, and how they are

    treated, respected and valued, directly

    impacts their effort, commitment and

    contribution. In 2012, we were proud to

    launch the Thiess Excellence Awards,

    recognising achievement across the

    organisation and positioning Thiess as

    a performance-driven company that

    celebrates excellence. Award categories

    include leadership, projectsand tenders,

    safety, innovation, sustainability,

    culture and future leaders.

    emPloyee relaTionS

    Promoting an open and productive

    employee relations environment remains

    a priority for Thiess. The key ingredient

    to successful employee relations is

    a collaborative working relationship

    between our line managers, employees

    and their representatives at a local level.

    This principle of proactive employee

    engagement will continue to drive our

    employee relations philosophy.

    Some 30 individual enterprise agreements

    were successfully negotiated across

    the group in 2012 evidence of Thiess

    growing business. Each contained

    conditions and arrangements that were

    specific to individual business outcomes

    and provided fair reward for employees.

    16

    18

    12

    14

    8

    10

    4

    6

    2

    0

    THieSS PTy lTD STaff Turnover

    2008 2009 2010 2011 2012

    16.55%

    9.60%

    14%

    14%

    13%

    %

    emPloyee value ProPoSiTion

    14

  • emPloyee value ProPoSiTion

    15

    A world of oPPorTuniTieS to grow and succeed.

  • Our goal is to create an environment

    of fairness and equity that leverages

    the unique skills and abilities of every

    employee, irrespective of their age,

    background or beliefs.

    While diversity goes beyond gender and

    culture, Thiess is driving a clear focus

    on gender diversity and our Indigenous

    policies and programs. Our commitment

    to increasing female participation at

    Thiess is seeing positive results. We

    have witnessed an increase in female

    participation from 14.3 per cent in 2011

    to 15.2 per cent in 2012. This has moved

    us closer to our target of 20 per cent by

    2015 and we have strong momentum to

    continue this positive trend.

    iniTiaTiveS ConTriBuTinG To THiS aCHievemenT inCluDe:

    Thiess Women in Leadership Program 15 participants

    Australian Applied Management Colloquium Advanced Leadership

    Program for Women three participants

    Implementing a pay equity gender review and commencing delivery

    of itsrecommendations

    Establishing gender diversity working groups within each part of

    our business eg Australian Women

    in Mining Group and a Diversity

    Council in our servicesbusiness

    Offering training programs that focus on workplace behaviours and conduct.

    Another major achievement in 2012 was the

    development of a Thiess-wide Reconciliation

    Action Plan (RAP). This commits Thiess to

    a series of initiatives from 2013 onward,

    designed to support the growth and

    development of Indigenous employees

    within our organisation. Education remains

    critical to culture change and our landmark

    cultural awareness programs and training

    continue to run across the organisation.

    These remind our employees of the

    richness and uniqueness of our Indigenous

    heritage and arguably all cultures

    represented in our broader workforce.

    Currently, Thiess employs more than

    185 Indigenous Australians. In 2012, 15

    participants completed our 20-week

    award winning Pre-employment Program

    which has been in existence since 2010.

    In 2013, we will further embed our diversity

    programs as they relate to women and

    Indigenous employees, while broadening

    our focus to further promote and

    encourage diversity in our workforce.

    WorKforCe DiverSiTy

    Senior manaGemenT aT THieSS

    MaLE 89%FEMaLE 11%

    inDiGenouS ParTiCiPaTion

    MaLE 1.47%FEMaLE 35%ToTal WorforCe 1.82%

    STaff

    MaLE 73.25%FEMaLE 26.75%

    WaGeS

    MaLE 91.38%FEMaLE 8.62%

    ToTal PoSiTionS aT THieSS

    MaLE 84.62%FEMaLE 15.38%

    Senior manaGemenT

    funCTional & SPeCialiST

    STaff anD WaGeS BreaKDoWn

    finanCe/CommerCe

    GraDuaTe

    oPeraTional/enGineerinG

    TraDe

    aDminiSTraTion

    aPPrenTiCe

    16

    89.2% 10.8% 93.45% 6.55% 49.1% 50.9% 33.3% 66.7%

    94.1% 5.9% 85.1% 14.9%63.25% 36.75% 70.5% 29.5%

  • Thiess business case for diversity

    is about having the right people

    in the right jobs, and fostering

    an environment that encourages

    and values different perspectives

    andbackgrounds.

    Thats the view of Lisa Morgan, who

    joined Thiess in 2012 as the new Group

    Manager, Diversity.

    Lisa brings more than 20 years

    of experience leading diversity

    and organisational transformation

    programs for numerous public and

    private sector organisations in Canada

    and Australia, and joined Thiess from

    her most recent role as a Director at

    Deloitte Consulting.

    Leveraging the unique styles and

    abilities of our employees makes

    business sense, and its a socially

    responsible way of operating in our

    communities, she says.

    Lisa believes organisations that value

    and leverage the diverse backgrounds,

    perspectives and contributions of

    their employees are better placed

    to deliver increased profits. This

    is due to improved client service

    through greater operational efficiency

    andinnovation.

    The services business Diversity Council

    comprises a rotating membership of

    nine volunteers representing each area

    of the business. It was established to

    support the development of a diverse

    and inclusive workforce. The Councils

    initial objective is to target an increase in

    gender diversity across services entire

    employee base with an aspirational goal

    of 30 per cent females by 2015.

    The Council has set in motion a

    number of initiatives to help advance

    the diversity agenda. These include

    reviewing recruitment processes,

    preparing to implement a leadership

    capability framework and reviewing

    exit interview processes to better

    understand why people leave

    thebusiness.

    dIVErSITy MakES BUSINESS SENSEneW manaGer on BoarD

    CoUNCIL ChaMPIoNS

    ChaNGEDiverSiTy CounCil

    aBove Anne Marsh from services Diversity Council with General Manager Strategy, Development and Engineering Pat Burke.

    17

  • PeoPle SySTemS anD ProCeSS oPTimiSaTion

    Capturing and analysing essential data

    ensures informed decisions so that we

    can continue to develop our people

    and deliver our business strategies.

    In 2012, we began the first phase of

    implementing a group-wide solution to

    capture and manage our people data

    in a central system. Once complete,

    this will improve the way we allocate

    resources and better support our offer

    to the market. This system spans:

    Recruitment management Learning management Development and capability growth Performance management Remuneration and benefits.

    The ability to capture and accurately

    report employee lifecycle data,

    from commencement through to

    retirement, is vital to ensuring that

    future people strategies meet the

    needs of the business and our people.

    The new system, which will become

    operational during 2013, will improve

    the scope, analysis and effectiveness

    of HR and statutory reporting while

    ensuring robustgovernance.

    BuilDinG anD aliGninG CaPaBiliTy

    Learning and development are essential

    to building future-focused capability

    within Thiess. We continue to offer

    aclear pathway for people motivated

    to acquire and use new skills in our

    businesses to progress their careers

    while bolstering our performance.

    Our customised frontline leadership

    and technical training, tailored to

    each of our sectors, remains as strong

    as ever. For example, the Blue Blood

    suite of training programs supports

    our mining employees at all levels as

    they continue to develop their careers.

    Each program isdesigned to build

    on previous programs. If participants

    attend Discovering Blue, the next

    program will be Building Blue and

    so on until they complete True Blue.

    Thisisan important element of the suite

    of programs as itcreates a common

    language, systemsand expectations

    of our leaders, whichall form part of

    the way we do things atThiess.

    All of our frontline leadership and

    technical training programs operate

    alongside our robust graduate program

    and our commitment to pre-employment

    and apprenticeship programs.

    From a next generation perspective,

    ourapprenticeship program maintains

    ahigh focus on attracting candidates

    from local communities to ensure

    employment opportunities are first

    offered to the most suitable candidates

    in the regions closest to our projects.

    In Indonesia, the Balikpapan Support

    Facility in East Kalimantan delivers

    qualifications in heavy diesel fitting,

    auto-electrical and heavy fabrication

    through a four-year program which

    is fully audited and certified by

    Central Queensland Institute of

    TAFE. In 2012 thefacility celebrated

    20 years of producing highly skilled

    graduates forthe mining industry.

    Our education strategy supports

    students at all levels in the development

    of technical skills. In 2012, Thiess

    provided nine scholarships for students

    to study at leading universities

    including Queensland, New South

    Wales, Monash, Adelaide and

    Newcastle. Beyondscholarships, Thiess

    awarded $30,000 in prizes to Griffith

    University engineering students, as

    well as sponsoring an undergraduate

    course forthird year students.

    We will continue to expand and adapt

    our training programs to reflect the

    current and forecast commercial and

    technical requirements of our business.

    18

  • emPloymenT ProGramS

    South Australian student Kira Evans was the 2012 winner

    of the Thiess Minerals Council of Australia Women in

    Engineering Scholarship. A Bachelor of Engineering

    student, Kira is very active at the University of Adelaide

    and has an excellent academic record. Kira will undertake

    vacation work with the Thiess Australian Mining team and

    the $8,000 scholarship will ease any financial pressures

    allowing her to focus more on her studies. She is eager to

    give back to other female students who are considering

    engineering as a career option and will be an excellent

    ambassador for the Women in Engineering Scholarship.

    WoMEN IN ENGINEErING SChoLarShIP WINNEr

    ExPErIENCE BrINGS TExTBook LEarNINGS

    To LIFE

    aBove Kira was presented her award by Thiess mining

    Executive Manager Matthew Langmaid and Federal

    Opposition Leader Tony Abbott.

    Working on a civil engineering project at a Central

    Queensland mine was a stark contrast to sitting in a

    Gold Coast lecture theatre, yet it proved to be a great

    career move for Omid Partopour. During the final year

    of his civil engineering degree, Omid took part in Griffith

    Universitys Industry Affiliates Program, which places

    students with industry partners to gain on-the-job

    experience. His placement with Thiess saw him relocate

    to a mine site near Emerald in Central Queensland to

    work on a civil construction project for BHP Billiton

    anexperience that taught him more than he could ever

    learn from a textbook. The placement led to him being

    employed as a graduate engineer on the Airport Link

    Project and subsequently the Caval Ridge Project in

    Central Queensland.

    19

    ProGram ParTiCiPanTS

    Thiess Indonesia Two-Year Graduate Program 64Thiess Indonesia Five-Year Apprenticeship Program 407Thiess Indonesia UndergraduateProgram 25Thiess Indonesia 12 month WorkExperience Program 40Thiess Indonesia Trades Streaming Program 1,000Thiess Two-Year Graduate Program 112Thiess Vacation Program 35Thiess Plant Apprenticeship Program 27Services Cert III Civil Construction (Plant Ops) 5Services Energy Apprentices 49Services Diploma of WaterOperations 22

    ProGram ParTiCiPanTS

    Leighton Masters Program (fouryears) 10Business Management Program 20Mining Blue Blood series of programs 111Thiess Community StakeholderWorkshop 25Services Frontline LeadershipProgram 18Services Operational ManagersProgram 24Services Leading HandProgram 10Services Mentoring Program 16

    ProfeSSional DeveloPmenT ProGramS

  • Just one example of our practical,

    proven programs, is the award-winning

    Thiess Pre-employment Program,

    boasting an innovative model that seeks

    to improve a number of outcomes for

    participants from 17 years of age.

    The 20-week program is built on a

    foundation of collaboration between

    partners, including employers, training

    and service providers, mentors, and

    state and federal agencies. The program

    aims to equip participants with the

    technical, work and life skills to take on

    an apprenticeship or other employment.

    In partnership with Hastings Deering,

    the program is delivered to 12-14

    participants over 20 weeks. Piloted

    in 2010, the program is now into its

    fourth year and has evolved to be a

    very popular pathway option for those

    seeking apprenticeships or employment

    in construction and mining.

    During the program participants undertake:

    One-week induction plus six weekly visits to Salvation Army Canaan

    Training and Development Centre

    (Riverview Farm), undertaking

    Skills for Life training

    Cert II Work Preparedness (TAFE, sixweeks)

    Cert II Infrastructure and Resources (HDIT, 10 weeks)

    Ticket training including First Aid, Working at Heights, Forklift, EWP

    Mentoring and coaching from the Former Origin Greats (FOGs) and

    Brisbane Broncos mentors, the live-

    in Aunty and Uncle, Thiess staff

    Participants also receive other ad-hoc support as required,

    and accommodation and live-

    in support for participants from

    other parts of QLD/Australia.

    Originally targeting apprenticeships,

    the program is now delivered to

    suit candidates seeking any type of

    employment. While employment is not

    necessarily a guarantee to participants, all

    graduates to date have been offered full-

    time roles with Thiess or Hastings Deering.

    INdIGENoUS PrE-EMPLoyMENT ProGraM

    20

  • Thiess priority is market differentiation. We must continue to

    create a distinct, positive reputation in the marketplace and

    develop and retain key talent so we can deliver excellence for

    clients and realise our vision.

    our foCuS Will Be on:

    Increased visibility, through greater insight

    into our people capability

    and improved access to

    workforce metrics and

    analysis

    Process optimisation, with more standardisation

    of systems to support

    increased capacity

    Alignment, including ensuring we have the right

    people in the right jobs

    and matching performance

    management to broader

    business performance

    Capability, through strengthening the way we

    build project teams and

    assisting our succession

    planning

    Data security and governance through

    ensuring compliance with

    statutory obligations and

    maintaining data privacy

    and security.

    DurinG 2013, We Will ConTinue To WorK ToWarD:

    Providing easy-to-use systems and processes,

    underpinned by technology,

    to deliver essential data

    for the management and

    development of people

    across the business and to

    meet the groups corporate

    governance requirements

    Growing our diversity competence with

    employees through respect

    and understanding so they

    can contribute as part of

    their respective teams and

    support the success of

    others in the business

    Enhancing our leadership capability through targeted

    business and leadership

    development programs

    Delivering training programs across

    key commercial and

    governance areas to drive

    business performance

    andcompliance

    Working across the group to ensure a structured

    approach to learning and

    skill acquisition exists

    across all divisions

    Continuing to develop reward and recognition

    programs that differentiate

    Thiess

    Promoting direct employee engagement

    as a central pillar of

    our employee relations

    philosophy.

    The program has had outstanding results in increasing Indigenous participation at Thiess, particularly for the plant apprenticeship program.

    21

  • SaFETy

    22

  • in march, more than 150 senior operational

    and safety managers, including clients

    and industry experts, came together for

    our inaugural two-day Safety Summit

    to review our safety performance and

    identify the critical drivers to enable

    our next step change in performance.

    five focus areas emerged:

    enSurinG viSiBle anD effeCTive

    leaDerSHiP aT all levelS

    Our goal is to make safety leadership

    personal. We are doing this by providing

    training, mentoring and coaching to

    leaders at all levels of the business so they

    have the competencies and motivation to

    be effective and visible safety leaders.

    SeTTinG exPeCTaTionS WiTH

    Clear aCCounTaBiliTieS

    Our safety objective is unwavering.

    To get there, we will hold our people

    accountable to live up to the standard

    we set in the delivery of our safety

    programs and business plans.

    emPoWerinG GreaTer enGaGemenT

    WiTH THe WorKforCe

    We are creating more opportunities to

    listen to what our workforce is saying

    about safety, understand the risks they

    are exposed to and demonstrate that

    we care. Our monthly Everyone Safe,

    Everyday Awards encourage everyone

    to get involved in efforts to take our

    safety performance to another level.

    emBeDDinG THe our HSe

    CulTure frameWorK

    We have joined some 40 leading

    companies from around the world as a

    signatory to an internationally validated

    HSE culture framework. The framework

    provides guidance on the behaviours we

    expect to see across our entire workforce

    and the added leadership behaviours

    required of supervisors and managers.

    SimPlifyinG our SySTemS,

    ProCeSSeS, PraCTiCeS

    anD meaSuremenTS

    We are making a significant investment

    in the technology supporting our safety

    management system. The Synergy system

    (an integrated database that captures

    and classifies HSE events and tasks with

    workflow functionality and the ability

    to track actions to completion) will

    streamline compliance and record keeping

    while improving communication. It offers

    a sophisticated workflow, tracking and

    data analysis capability. Thiswill help

    drive accountability for our lead safety

    indicators and ensure we deliver on

    our commitments. It will also make it

    easier to identify trends and emerging

    issues before they become problems.

    Our focus on these areas is already

    paying dividends. Compliance with our

    lead safety indicators has improved

    significantly and we are on the way to

    achieving a measurable and sustainable

    step change in our safety performance.

    In 2012, we built on key systems to further embed the vital cultural change necessary to achieve our objective of everyone Safe, every Day.

    LoWEST EVErrifr 4.6

    ZErofaTaliTieS

    SafeTy HIGHLIGHTS

    23

  • 24

    140

    40

    80

    60

    120

    20

    0

    overDue aCTionS By quarTer BreaKDoWn

    160

    100

    180

    200

    q1 2012 q3 2012q2 2012 q4 2012

    THIESS CONTRACTORS

    INDONESIA

    SERVICESMINING

    THIESS GROUP

    NO

    . O

    F O

    VE

    RD

    UE

    AC

    TIO

    NS

    During 2012, we continued to focus on

    measuring and monitoring lead safety

    indicators across Thiess. This improves

    our ability to maintain accountability.

    The lead indicators for 2012 included:

    H&S systems audits Critical Safety Control (CSC) audits Effective management of

    action items raised in incident

    investigations, audits, inspections

    and behavioural observations

    Quality of actions.

    In terms of actions, specifically

    increasing the ratio of hard to soft

    controls is important because hard

    controls reduce risk by providing

    physical solutions, such as elimination,

    substitution or engineering controls,

    making them generally more effective.

    In comparison, soft controls rely on

    administrative measures such as

    procedures, training and personal

    protective equipment.

    Performance against these measures

    demonstrated significant improvement

    compared to 2011. For example, all

    business units, with the exception of

    construction, maintained a combined

    100 per cent completion rate for

    H&S and CSC audits for the year.

    Construction achieved 92 per cent

    anexcellent result when compared

    tothe 2011 result of 49 per cent.

    Similarly, performance in corrective

    action management has also shown

    significant improvement. During 2012,

    more than 20,000 corrective and

    preventative actions were managed

    through the HSE Reporting System.

    Atthe end of December, 105 actions

    were recorded as overdue. However,

    thisis a 75 per cent improvement across

    the business compared to 2011 results.

    SafeTy PerformanCe

    200

    50

    150

    0

    overDue aCTionS By quarTer

    250

    100

    300

    350

    q1 2012 q3 2012q2 2012 q4 2012

    NO

    . O

    F O

    VE

    RD

    UE

    AC

    TIO

    NS

    CONSTRUCTION MAJOR PROJECTS

  • This focus on audits, systems

    performance and corrective

    actions required a relentless drive

    from senior management and our

    operational teams on every project.

    Importantly, it has led to a renewed

    focus on understanding our systems

    and working to deliver improvements

    before incidents occur.

    This effort has delivered tangible

    results in the reduction of incidents.

    Thiess recorded a RIFR of 4.6 the

    lowest in its history representing

    an impressive 34 per cent reduction

    in the RIFR and overall RIs. This is a

    huge step toward our objective of

    everyone safe, every day.

    We have delivered tangible results in the reduction of incidents.

    25

    300

    60

    4

    2

    100

    20

    200

    40

    2

    1

    0

    0

    0

    0

    ToTal numBer of reCorDaBle inJurieS & GrouP rifr

    ToTal numBer of loST Time inJurieS & GrouP lTifr

    400

    80

    6

    5008

    600

    100

    10

    3

    2008

    2008

    2010

    2010

    2009

    2009

    2011

    2011

    2012

    2012

    AUSTRALIA

    AUSTRALIA

    INTERNATIONAL

    INTERNATIONAL

    GROUP RIFR

    GROUP LTIFR

    NO

    . O

    F R

    EC

    OR

    DA

    BL

    E I

    NJ

    UR

    IES

    NO

    . O

    F L

    OS

    T T

    IME

    IN

    JU

    RIE

    S

    RE

    CO

    RD

    AB

    LE

    IN

    JU

    RY

    FR

    EQ

    UE

    NC

    Y R

    AT

    E (

    RIF

    R)

    LO

    ST

    TIM

    E I

    NJ

    UR

    Y F

    RE

    QU

    EN

    CY

    RA

    TE

    (LT

    IFR

    )

    meaSure Per million WorK HourS 2011 2012

    HPi 212 157

    HPifr 2.9 2.2

    rifr 7.0 4.6

    lTifr 0.9 0.9

    lTiSr 15.5 9.1

    alT 16.6 9.6

  • Thiess use of the technology solution

    known as Tyre Sense enabled one of our

    mine sites to avert a major safety incident

    through remote monitoring of specific

    aspects of tyre condition. Live data is

    captured for aspects such as inflation

    pressure and chamber temperature

    right through to tracking a vehicles

    GPS position and speed over ground. It

    gives our team the ability to monitor tyre

    conditions at any project, anywhere in the

    world, as showcased on our Wilpinjong

    Coal Mine in New South Wales. Our head

    office team received a minimum pressure

    email alert on an operating truck, assessed

    the situation, notified the site, relayed a

    message to the operator, and continued

    monitoring the situation including whether

    the truck was moving to the workshop for

    repair. Under normal circumstances the

    operator would have remained unaware

    ofthe tyre condition, proving the dramatic

    improvements to response times available

    through the technology investment.

    rEMoTE TyrE MoNITorING FaST-TraCkS

    SaFETy rESPoNSE

    26

    BoDy loCaTion CounT %

    eye 80 8

    HeaD inCl. faCe, ear 120 13

    BaCK 43 5

    neCK 120 13

    TrunK inCl. inTernal orGanS 30 3

    SHoulDerS & armS 110 12

    HanDS & finGerS 230 24

    HiPS & leGS 108 11

    feeT & ToeS 62 7

    oTHer 42 4

    ToTal 942 100

    leGal iSSueS informaTion

    ProHiBiTion noTiCeS

    infrinGemenT noTiCeS

    imProvemenT noTiCeS

    airPorT linK 0 0 3

    viCTorian

    DeSalinaTion

    ProJeCT

    0 0 2

    ServiCeS 1 0 2

    nSW/aCT 0 0 1

    viC/Sa/TaS/nZ 0 0 1

    noTe: JV% HAS BEEN APPLIED TO THIS DATA

    BreaCHeS anD ProSeCuTionS

    Safety regulators issue prohibition, infringement and improvement

    notices to address minor breaches, unsafe activities or conditions,

    or to initiate improvement in safety standards. While a number of

    prohibition and improvement notices were received, there were no

    prosecutions against Thiess during 2012.

    inJurieS

    2012 reCorDaBle inJurieS By BoDy loCaTion

    faTaliTieS

    There were no fatalities during the reporting period, which

    is a credit to the vigilance of our teams.

  • enforCeaBle unDerTaKinGS

    Enforceable undertakings are available

    to organisations as an alternative to

    prosecution for breaches of safety

    regulations. Thiess entered into two

    enforceable undertakings in 2012.

    The first relates to two similar safety

    incidents that occurred in October

    2006 on the EastLink Project. These

    involved precast noise walls falling from

    a delivery truck when the load restraint

    system failed. The undertaking with

    WorkSafe Victoria requires Thiess and

    our joint venture partner John Holland to

    carry out research on the selection and

    management of specialist contractors,

    review and revise our contractor selection

    and management processes, and

    distribute guidance and training materials

    produced as a result of the research.

    The second undertaking was entered

    into with Workplace Health and Safety

    Queensland as a result of an Airport Link

    incident in March 2011. This involved a

    subcontractor traffic controller being run

    over by a truck, resulting in serious injuries.

    This undertaking requires Thiess to:

    Produce educational materials for traffic controllers

    Field test traffic control technology Develop contractual requirements

    aimed at improving safety compliance

    by traffic control providers

    Fund a university scholarship in the field of workplace H&S.

    Enforceable undertakings are a positive

    alternative to regulatory action as

    they potentially benefit the wider

    industry through the development of

    safety controls, educational materials

    and a greater understanding of risk

    management relating to specific hazards.

    During 2012, Thiess also received

    notice that Workplace Health & Safety

    Queensland had commenced proceedings

    in relation to alleged breaches of the

    Workplace Health & Safety Act 1995 for

    two separate incidents on Airport Link.

    The first of these incidents occurred

    in June 2011 and involved a worker

    suffering injuries as a result of falling from

    height through a smoke duct opening.

    An application for an enforceable

    undertaking is under review. The second

    incident, in September 2011, was in

    response to a fatality on Airport Link

    where a worker became trapped under

    redundant steelwork.

    leaDerSHiP

    Navigating the complexities of safety

    management systems and safety

    performance reporting takes time and

    practice, but these are essential skills

    for leaders to excel in safety. We are

    investing in safety leadership by building

    capability at all levels of management and

    supervision. Through the Leading Safety at

    Thiess program, managers and supervisors

    spend two days examining their safety

    accountabilities and personal behaviours.

    This expands their safety knowledge

    and assists in developing effective

    communication skills to boost their

    leadership capacity. It is a prerequisite for

    operational leadership roles within Thiess.

    The emphasis is heavily geared toward

    communication and reinforces the

    importance of equipping our safety

    leaders with the techniques and

    confidence to constructively engage with

    their teams. The program also provides

    our safety leaders with the skills needed to

    intervene in, and resolve, unsafe situations,

    recognise and reward positive safety

    behaviours, and motivate teams to stay

    involved in our safety efforts.

    Targets for individual managers and

    supervisors emphasise expected

    behaviours and aspirations rather

    than simply counting failures via the

    measurement of incidents. We are leading

    this endeavour from the top. Members of

    the Executive Team have adopted personal

    targets for the completion of safety

    critical activities such as system audits,

    Critical Risk Control audits, and the timely

    close-out of incident investigations and

    corrective actions. In addition, they make

    regular, scheduled visits to our worksites to

    listen and understand the safety concerns

    of our workforce and to recognise and

    celebrate their safety initiatives.

    exPeCTaTionS anD aCCounTaBiliTieS

    Quarterly in-depth reviews of safety

    performance in our businesses

    are proving invaluable in setting

    clear expectations and clarifying

    accountabilities for safety management.

    These safety contract valuations (CVs)

    are run by our Managing Director and

    involve the Executive General Manager

    ofeach business.

    During the executive safety reviews,

    performance against agreed lead safety

    indicators are examined to ensure

    our safety management processes

    are operating effectively. Progress

    against safety business plans, and

    the management of critical risks and

    control strategies, is reviewed to ensure

    the best efforts to protect our people.

    RIsare monitored closely as indicators

    ofprogress.

    Our safety CVs are an important forum

    for confirming that our strategies

    are working, as well as providing an

    opportunity to examine accountabilities

    and define escalation procedures for

    significant risk control decisions.

    Building safety accountability also

    requires a system of fair treatment

    for individuals whose accountabilities

    are under review. To this end, Thiess

    began developing a just and fair

    model to provide guidance for

    our leaders on assessing whether

    accountabilities have been met and

    applying appropriate consequences to

    reinforce the behavioursthat strengthen

    our safety culture. Ourapproach to

    achieving ajustand fairculture is a work

    inprogress. However, itaddresses a range

    of factors including:

    Recognising and rewarding good safety performance and actions

    Identifying human error and, more importantly, its underlying causes

    Understanding the motivations and actions of all contributing players

    when it appears that our rules and

    procedures were not followed.

    27

  • WorKforCe enGaGemenT

    Developing effective safety leaders is critical

    to engaging with our workforce. The simple

    techniques we promote, based on a culture

    of openness, create opportunities for our

    leaders to listen to our workers concerns

    and their ideas for improving safety.

    In 2012, our construction, mining and

    services businesses established Everyone

    Safe, Everyday Awards, recognising

    positive contributions to building our

    safety culture through risk management,

    compliance, speaking up about safety

    and getting involved. The awards carry

    significant prizes for individuals as

    well as charity donations to motivate

    individuals and teams to participate.

    The monthly project-based awards build

    toward wider recognition within each

    of our three businesses (construction,

    mining and services). An annual whole-

    of-company award is then drawn from the

    pool of monthly winners to highlight the

    most significant contribution in the year.

    CulTure

    Throughout 2012, our team has reviewed

    the strategies and benefits of more than

    40companies who have, like Thiess, adopted

    the United Kingdoms Keil Centre safety

    culture framework. Companies making

    the most progress in terms of behavioural

    change and RI reductions have a highly

    disciplined approach to regularly assessing

    gaps in expected behaviours and developing

    action plans to close those gaps. Most

    importantly, they are regularly measuring

    their performance in line with these plans.

    We commenced work on our own

    implementation strategy following a more

    disciplined approach to gap analysis, action

    planning and performance measurement.

    It is a simple approach that increases

    engagement by integrating the gap analysis

    into existing safety management processes.

    SySTemS anD ProCeSSeS

    The first module of our new safety

    information management system, Synergy,

    will streamline our management of safety

    incidents. It will improve our classification

    of incident severity and determine

    automated notifications and the level

    of investigation required. Investigation

    outcomes will then be classified using the

    ICAM root cause and contributing factor

    coding, which will improve our ability

    to identify trends and, ultimately, target

    specific issues with prevention strategies.

    The second module, to be launched

    in 2013, will help demonstrate

    compliance to external stakeholders.

    Workflow functionality will better

    assign actions and track completion,

    and assist in clarifying expectations

    and driving safety accountabilities.

    The ongoing development of our CSCs

    is also driving the simplification of

    our systems and processes. We have

    launched CSCs for traffic control and

    lifting operations and commenced a

    process around working at heights.

    The reduction of safety procedures

    and protocols for lifting operations

    from 33 to five is a good example of

    system simplification that will give users

    greater clarity to manage this hazard.

    We empower our people to act responsibly, contribute proactively and demonstrate their commitment to everyone safe, every day.

    28

  • Thiess Prominent Hill Mine in remote

    South Australia redesigned its training

    program for new employees to meet

    the increased production required

    under an extended contract. With a

    shortage of skilled haul truck operators

    in the Australian market, Thiess had

    to mobilise a higher quotient of new

    green employees. Rigorous training

    was vital to ensuring continued safety

    performance. The team delivered a

    range of initiatives including extended

    inductions, presentations on haul truck

    equipment, training in a 793D simulator,

    an extended requirement of 55 hours

    combined haul truck observation

    from inside a truck cabin, 70 hours of

    supervised 793D haul truck operation

    and special training for wet weather

    and night conditions. Supervisor and

    employee interviews looking at attitudes

    to safety and work guided a tailored

    approach to the training program for

    each new starter. This new approach has

    ensured sufficient personnel without

    compromising to safety standards.

    The City East Cable Tunnel team in

    New South Wales took an innovative

    step to increase the safety of working

    underground. A Temporary Roof Support

    (TRS) was created to remove the risk

    of personnel entering areas beneath

    unsupported ground otherwise a

    no-entry situation. The nature of

    tunnelling means that team members

    need to change drill rods and position

    rock bolts at the front of drill rigs

    underground. The TRS connects with the

    main boom of the drill rig, creating a safe

    zone between the crown and the tunnel

    floor so that team members can continue

    their work safely. The TRS has the added

    advantage of easy installation, quick

    repositioning and rapid removal, as well

    as mechanical controls that eliminate

    manual handlingrisks.

    GoING FroM 'GrEEN' To SaFE aT ProMINENT hILL

    SaFETy SUPPorT STrENGThENS TUNNEL

    29

  • Thiess Indonesia created a network

    of radio stations to deliver an

    innovative and engaging safety

    campaign with its at-risk workforce.

    First piloted in 2008, it has seen

    safety incidents drop dramatically,

    with RIFRs down from 1.9 in 2009

    to0.6 in 2012 on average despite

    the workforce having grown by more

    than 50 per cent over that time.

    Several challenges led to the initiative

    communicating consistent safety

    messages, combating fatigue among

    plant operators who are often alone and

    addressing a cultural lack of familiarity

    with the disciplines of shift work.

    Based at mine sites including Melak,

    Sangatta, Satui and Senakin, the four

    community FM radio stations (CFMRs)

    tackle the safety challenge of routine

    and repetitive work head on.

    Creativity, repeater stations and hundreds

    of audio devices installed in mobile

    plant, make the broadcasts accessible

    to an 11,000-strong workforce.

    The stations bring to life the work

    environment through role plays

    that simulate safety incidents, daily

    toolbox talks, incident trends, safety

    messages from family members,

    health information and financial tips.

    They even include an anti-fatigue

    program, run during high-risk periods,

    featuring engaging communication,

    up-beat music and variety talk shows

    to keep focus and energy high.

    Professional on-site, local DJs,

    supported by the Jakarta head

    office team, keep content fresh and

    professional. Broadcasts attract

    listeners from neighbouring mine

    sites and the local community.

    Importantly, the unique initiative is a

    sustainable solution that has created

    a forum for building an entrenched

    safetyculture.

    TUNING INTo SaFETy ININdoNESIa

    Safety incidents have dropped dramatically in Indonesia, with rifrs DoWn from

    1.9 in 2009 To 0.6

    in2012 on average despitea50% growth in the workforce.

    30

  • We will continue our drive to achieve a step change in safety

    performance, embedding the processes and behaviours

    that have already begun to deliver improvements. We will

    maintain our focus on developing our safety leaders, clarifying

    expectations and holding people to account, engaging with our

    workforce, embedding our HSE cultural framework across our

    operations, and simplifying our management systems.

    DurinG 2013, We Will:

    Create an executive level safety development

    program to increase our

    senior management teams'

    ability to interpret safety

    performance reports,

    askthe right questions

    andassess whether

    safety is being effectively

    managed in their business

    Complete the rollout ofourLeading Safety

    atThiess program

    Cascade the Safety Contract Valuations

    initiative through all

    management teams

    inThiess

    Launch the processes thatsupport a just

    andfairculture

    includingtraining for

    managers andsupervisors

    Rollout team based self-assessments and

    action plans linked

    to theHSE cultural

    frameworkto ensure

    theframework

    becomesamore

    central part of safety

    conversations

    Complete the second module of development

    and implementation

    oftheSynergy system.

    31

  • ENVIroNMENT

    Rehabilitation efforts at Mt Owen go beyond

    growing vegetation to assessing how endangered

    wildlife usethe environment as a habitat.

    32

  • Thiess has embarked on a journey

    to raise the profile of environmental

    management so that policy becomes

    reality and our people are empowered to

    achieve our objective smaller footprint,

    bigger future a core driver in every part

    of ourbusiness.

    We believe that going beyond compliance

    and achieving environmentally-sustainable

    outcomes on our projects will deliver

    better results for our projects, clients,

    communities and the environment.

    We are focused on four key areas of

    improvement reducing greenhouse gas

    emissions, increasing energy efficiency,

    minimising waste to landfill and increasing

    waterefficiency.

    Environmental awareness and education,

    and their supporting management systems,

    combine to help us reduce ourfootprint.

    our STraTeGy iS To:

    Provide visible leadership to promote environmental best practice

    and empower employees to lead

    environmental initiatives

    Drive a beyond compliance culture where everyone plays an active role

    and takes personal responsibility to

    minimise our environmental impact

    Improve our environmental performance on a continual basis

    Engage with our employees, clients and other stakeholders to produce

    mutually beneficial and sustainable

    outcomes

    Use best-practice environmental management systems that deliver

    good governance and are certified to

    the international standard ISO 14001.

    We're going beyond compliance to create a smaller footprint and a bigger future.

    1,273HeCTareS reSHaPeD

    113inTernal auDiTS

    environmenT HIGHLIGHTS

    33

  • environmenT PerformanCe

    Thiess has adopted a three-class incident

    classification system based on the degree

    of harm from major harm (Class 1) to

    minor harm (Class 3) and acknowledges

    near hits (potentialincidents with no

    actual harm).

    In 2012, we achieved our target of

    zero Class 1 incidents for the second

    consecutive year. We had set a maximum

    of 26 Class 2 incidents (a 20 per cent

    reduction on 2011 results) in our planning

    and only 15 were recorded a 56 per cent

    reduction on 2011 results. The majority

    related to sediment controls, sediment

    impacts on water, and exceeded

    discharge limits. No major or persistent

    harm to the environment occurred in

    anyinstance.

    A total of 632 Class 3 incidents

    werereported in 2012 a decrease of92

    incidents compared to 2011. Thereduction

    is due to two major projects reaching

    completion. However,Thiess continues

    to emphasisethe importance of

    reporting minor incidents. In fact, the

    continual drive to avoid significant

    incidents by proactively reporting and

    implementing controls for minor events

    is best demonstrated by the ongoing

    proactive reporting of near hits, with 251

    reported in 2012 compared to 247 in 2011.

    These minor events are dominated by

    incidents related to land contamination

    through small diesel or oil spills

    associated with Thiess large plant fleet

    (71percent of incidents). In every case,

    contaminatedsoil material was removed

    and/orremediated.

    reGulaTory noTiCeS

    Thiess targets zero regulatory

    enforcement notices. Unfortunately,

    eight Penalty Infringement Notices (PINs)

    were issued to Thiess-related projects

    during 2012. Six PINs, with a total value

    of $12,000, were issued to the Airport

    Link/Northern Busway (APLNB) Project

    for sediment discharge to the stormwater

    system, while an additional PIN, for

    $2,000, was issued for dirt spillage

    on a public road. One PIN, for $5,000,

    was issued by the Environment and

    Sustainable Development Department

    ofthe Australian Capital Territory for

    failure to comply with an approved

    management plan at the Mugga Lane

    Waste Handling Facility then managed

    by Thiess.

    In addition to the PINs, APLNB

    received two Show Cause notices

    inrelation to identified water and dust

    managementissues.

    There were no prosecutions for breaches

    of environmental legislation in 2012.

    GovernanCe anD auDiTS

    To improve our capture, analysis

    and reporting, Thiess purchased the

    Enablon software solution in 2012 and

    completed all preliminary work ready

    fordeployment in 2013.

    Thiess uses internal project audits

    to ensure ongoing compliance with

    our management systems, which, in

    turn, are used to identify and manage

    environmental risks, comply with

    legislation and client requirements,

    and ensure consistent environmental

    performance. Thiess environmental

    management system is certified under

    the international standard ISO 14001,

    and our businesses and selected projects

    are audited annually by the external

    certifying body. All businesses achieved

    recertification in 2012.

    Non-compliances are addressed

    through action plans that are monitored

    byseniormanagement. In addition

    toThiess audits, many projects are

    alsosubject to independent audits

    conducted by clients, client appointed

    independent verifiers and regulators.

    These further ensure compliance and

    support continual improvement.

    inCiDenTS

    During 2012, 113 internal environmenTal audits were conducted.

    34

  • 330

    600

    1

    10

    200

    2

    20

    400

    0

    0

    0

    ClaSS 1

    ClaSS 2

    ClaSS 3

    2012 environmenTal inCiDenTS ClaSSifieD By imPaCT TyPe

    4

    40

    800

    2008

    2008

    2008

    2010

    2010

    2010

    2009

    2009

    2009

    2011

    2011

    2011

    0 20 40 60 80

    2012

    2012

    2012

    0

    1

    7

    7

    71

    8

    2

    1

    1

    2

    22

    356

    2

    17

    566

    1

    24

    395

    0

    34

    724

    0

    15

    632

    WaSTe manaGemenT

    lanD ConTaminaTion

    leGal iSSue

    noiSe viBraTion liGHT

    imPaCTS on HeriTaGe anD CulTure

    oTHer

    imPaCTS on WaTer

    imPaCTS on flora anD fauna

    emiSSionS To air

    environmenTal inCiDenT TrenD 2008-12

    35

    %

  • enerGy uSe anD GreenHouSe GaS emiSSionS

    Thiess is a large energy user and emitter

    of greenhouse gases (GHGs). Through

    our parent company, Leighton Holdings

    Limited, we are registered to report

    under the National Greenhouse and

    Energy Reporting (NGER) Act 2008 and

    Energy Efficiencies Opportunities (EEO)

    Act 2006. Systems are in place to track

    and report our energy use and calculate

    our GHG emissions.

    Thiess energy use in Australia increased

    from approximately 16.5 petajoules (PJ)

    to 17.5 PJ per annum between 2011 and

    2012. This was primarily the result of a

    number of large infrastructure projects

    reaching their energy intensive period

    and some of our mining operations

    increasing production. A substantial

    reduction is expected in 2013 due to

    completion of several large projects.

    Energy use in Indonesia dropped slightly

    from 13.9 to 13.3 PJ.

    Diesel is our most common fuel consumed,

    representing 97 per cent of energy used in

    2012. Electricity represents a much smaller

    component of energy use between 1 and

    2 per cent. Other sources of energy, such

    as petrol, Liquefied Petroleum Gas (LPG)

    and other gases are only used in minor

    quantities. In Indonesia, mining represents

    99 per cent of energy consumed. Mining

    is also the largest energy user in Thiess

    Australian operations, at approximately

    84per cent.

    GHG emissions from fuel combustion and

    the use of electricity in Thiess Australian

    operations remained constant at 1250kt

    carbon dioxide equivalents (CO2-e) in 2012.

    GHG emissions in Indonesia fell from 968kt

    to 922kt CO2-e.

    Thiess also produced 168kt CO2-e

    fugitive GHG emissions through its

    owner-operated and contract-operated

    landfills in 2012. Emissions were offset

    by the capture of methane gas for

    flaring or transfer for power at the

    Swanbank Renewable Energy and Waste

    Management Facility until this process

    ceased operation part-way through

    2012. Fugitive emissions data was only

    available for landfill sites where we

    had operational control as defined by

    the NGER Act. Thiess sold the waste

    management division of its services

    business in September 2012 and, as

    such, 2012 data for this division spans

    January to September only.

    15

    5

    10

    0

    enerGy uSe

    20

    25

    30

    35

    2009

    PJ

    20112010 2012

    36

  • nGer

    Energy use and emissions data is

    collected for all company projects and

    sites irrespective of the operational

    control status. Thiess reports annually

    under the NGER Act through Leighton

    Holdings. In the 2011-2012 NGER reporting

    period, Thiess had operational control

    over 85 of its 167 operating facilities.

    eeo

    The EEO Act requires large energy

    users to identify, assess and report on

    energy saving opportunities. Thiess

    triggered the reporting threshold

    on the basis of its energy use in the

    20052006 baseline year. Further

    information on the first EEO assessment

    cycle is available from the Thiess EEO

    Public Report available at http://

    www.thiess.com.au/environmental-

    reports/energy-efficiency-reports.

    Thiess EEO Assessment Plan for the

    second EEO Cycle (July 2011 to June

    2016) was submitted to the Department

    of Resources, Energy and Tourism in

    2012. This plan covers projects over

    which Thiess has operational control,

    as required by the EEO Regulation.

    In 2012, Thiess also introduced an internal

    requirement for projects to have an

    Energy Efficiency Action Plan (EEAP),

    above and beyond the EEO requirements.

    The objectives of the EEAPs are to:

    Provide a focus for efficiency opportunities available to the project

    Reduce the energy use intensity of Thiess activities

    Reduce the GHG emissions from Thiess activities

    Achieve project energy savings targets

    Assist in achieving Thiess sustainability objectives.

    A wide range of operational and

    technology-based efficiency

    opportunities have been

    identified across our projects

    to date. Examples include:

    Use of cost-effective electronic ballast type tunnel lighting

    Use of a hybrid (diesel/electric) excavator as pilot initiative to inform

    the increased use of more energy

    efficient equipment

    Upgrade of office facilities including new sensor-activated energy

    efficient lighting and a computer

    server room that uses more energy

    efficient equipment and a smarter

    configuration of cooling systems.

    ELECTRICITYWASTE

    PETROL

    DIESEL

    GAS

    1,500

    500

    1,000

    0

    GreenHouSe GaS emiSSionS

    2,000

    2,500

    3,000

    '00

    0 T

    ON

    NE

    S C

    02-e

    2009 20112010 2012

    FOOTNOTES TO GHG AND

    ENERGYCHARTS:

    1. Data provided is the total GHG and

    energy footprint for all Thiess projects

    that have data available. It has not been

    adjusted to account for operational

    control as defined in the NGER Act,

    including Thiess share of joint ventures.

    Where fuel is provided by the client

    and Thiess does not have operational

    control, energy and GHG data may not

    be available.

    2. Data for 2012 is provisional as the NGER

    reporting year is July to June, and July

    to December 2012 data has not been

    verified at time of publication.

    3. Data for 2009 excludes January to June

    data from Indonesian operations.

    37

  • A number of our projects have

    demonstrated industry-leading

    waste management practices,

    achieving greater than 90 per

    cent recycling and/or re-use of

    waste materials, resulting in the

    recycling of more than 60,000

    tonnes of waste from these

    projects alone.

    *recycled refers to the waste that

    is recycled or re-used and includes

    waste that would otherwise go to an

    off-site landfill. It excludes sewage,

    vehicle batteries and tyres.

    in 2012, Thiess recycled more than

    108,000 tonnes of waste (66 per cent

    of total waste) and 10 of our projects

    recycled more than 90 per cent.

    Recycling and re-using waste materials

    has become business-as-usual at Thiess

    to reduce costs, divert waste from

    landfill and minimise our environmental

    footprint. Waste that cannot be recycled

    or re-used is disposed in a safe and

    environmentally responsible manner.

    To ensure continual improvement,

    ouremployees receive regular training

    and awareness in waste management.

    In 2012, Thiess began collecting

    waste statistics across our projects

    to better assess our performance

    and develop strategies for improving

    waste minimisation. During the year,

    Thiessprojects produced approximately

    164,000 tonnes of waste, with 66

    per cent being recycled, re-used or

    otherwise diverted from landfill.

    minimiSinG WaSTe

    120,000

    100,000

    80,000

    60,000

    40,000

    20,000

    0

    TO

    NN

    ES

    2012 WaSTe DiSPoSal By TyPe

    non-HaZarDouS HaZarDouS ToTal

    77%

    54%

    66%

    23%46%

    34%

    ProJeCT HiGHliGHTPer CenT

    reCyCleD*reCyCleD*

    (TonneS)

    Botany remediation (nSW) 99 31,700

    South melbourne (viC) 99 4,200

    City east Cable Tunnel (nSW) 98 500

    TrackStar alliance (qlD) 97 3,340

    Shortland to Sandgate (nSW) 97 370

    Tulla Sydney alliance (viC) 96 18,180

    Seaford rail extension (Sa) 96 2,070

    Prominent Hill mine (Sa) 96 1,480

    Goodna Sewage Treatment Plant (qlD) 94 640

    Gorgon village (Wa) 93 1,260

    lanDfill reCyCleD

    38

  • Thiess consumes large quantities of materials through

    our construction, mining and services operations

    that are largely purchased from external suppliers.

    Thetable below highlights the five most used

    materials based on dollar value.

    *Excludes joint ventures

    2012 Key maTerialS uSeD

    maTerialS aPProximaTe quanTiTieS

    Concrete* 380,000m3

    explosives 94,000t

    fuel 786,000,000L

    Steel (estimate) 53,000t

    Tyres 2,100 tyres (6,000t)

    39

  • BioDiveriSTy

    Our projects span urban centres to

    the outback, with vastly different

    biodiversity values and varying degrees

    of ecological sensitivity. Thiess seeks

    to avoid or, where this is not practical,

    minimise the environmental impact

    of our projects on native flora and

    fauna. The disturbance footprint for a

    project is kept to the minimum required

    to efficiently, effectively and safely

    complete work.

    The nature of our construction,

    mining and services projects often

    requires that native vegetation be

    cleared to allow activities to occur.

    In areas considered to have sensitive

    ecological communities, Thiess employs

    a number of measures to manage

    potential impacts. Central to this work

    is the establishment of a management

    plan that considers the local context,

    baseline surveys, monitoring results

    and the advice of specialists to avoid,

    manage and/or mitigate flora and

    faunaimpacts.

    reHaBiliTaTion

    Rehabilitation of disturbed areas of vegetation remains an integral

    part of our construction and mining projects. Thistypically

    involves reshaping disturbed areas, establishing erosion control

    structures, and topsoiling and seeding areas with agreed

    vegetation species. Rehabilitation aims to ensure areas are

    stable and suitable for productive land uses, such as agriculture,

    grazing, native bushland or natural habitats, as soon as practical

    on completion of construction or mining activities. In 2012, Thiess

    reshaped 1,273 hectares of land as part of this rehabilitation process.

    In specific circumstances, mitigation strategies are adopted to

    encourage the reintroduction of native fauna into areas that

    have been rehabilitated. For example, rope or net bridges can

    be installed across roads and highways to encourage the safe

    crossing of native fauna into previously disturbed areas.

    reSHaPe SeeD

    australia 758 736

    indonesia 515 282

    Total 1,273 1,018

    2012 reHaBiliTaTion of lanD (HeCTareS)

    40

  • Large bridge structures called

    viaducts are being used to carry the

    expressway over three deep valleys.

    The viaducts have lengths of

    approximately 330, 255 and 200 metres

    and span lengths of up to 75 metres.

    There are twin viaducts at each site

    making a total of six structures.

    The viaducts have concrete box girder

    superstructures supported on hollow

    concrete piers. The decks are 11.5 metres

    between kerbs. The depth of the box

    girders varies from three to 4.2 metres,

    which provides for two lanes of traffic

    in each direction and shoulders.

    The height of the decks above ground at

    the piers varies from 34 to 42 metres.

    Precast concrete elements, or segments,

    are used to minimise on-site construction

    activities and the projects environmental

    footprint. This reduces the risks of

    work at heights and of damaging the

    environment through spills and additional

    clearing. The time for construction

    on site is also greatly reduced.

    In alliance, Thiess is building the eastern section of the Hunter Expressway which travels through the environmentally-sensitive Sugarloaf Range in the NSW Hunter Region.

    TakING ThE hIGh roadHunTer exPreSSWay

    41

  • WaTer manaGemenT Thiess projects rely on water for activities such as dust suppression, compaction

    of construction materials, processing

    ofminerals and employee facilities.

    The availability of water can vary

    significantly depending on a projects

    location. Each project develops a water

    management plan to effectively manage

    its specific conditions. Whenever practical

    and cost-effective, particularly in areas

    where water is scarce, we identify

    opportunities for fresh or potable water

    to be more efficiently used, recycled or

    re-used to reduce our consumption.

    In specific circumstances, we may use

    poorer quality water from other sources

    to meet our needs.

    During 2012, Thiess started to collect

    andanalyse water data from our projects,

    which used 10.25 million kilolitres of

    water through the year. Approximately

    4.47 million kilolitres of this water

    was sourced from potable, surface,

    groundwater and marine sources.

    Ofour total water demand 5.78 million

    kilolitres was met through recycling

    orre-using water.

    More than 56 per cent of our water needs were met through recycling or re-using water.

    2.5m

    60.0

    50.0

    2.0m

    40.0

    1.5m

    30.0

    1.0m

    20.0

    0.5m

    10.0

    0

    0.0

    Kil

    ol

    iTr

    eS

    (m

    ill

    ion

    )

    2012 WaTer uSe By SourCe

    2012 THieSS WaTer uSe (%)

    %

    PoTaBle SurfaCe GrounDWaTer marine

    reCyCleD oTHer SourCeS

    42

  • air, noiSe anD viBraTion

    The nature of Thiess projects means

    there is the potential to adversely

    impact local communities through air

    quality, noise and vibration. These can,

    understandably, be significant issues

    for neighbours of our projects. Thiess

    is committed to minimising potential

    impacts and managing its operations

    within the limits established in

    environmental licences and approvals.

    We implement controls on our projects

    that minimise dust and odour emissions,

    noise and vibration. These controls may

    include the use of dust suppressants,

    noise attenuation of equipment and

    work sites, and low vibration equipment

    and practices when available. Controls

    on emissions are supported by intensive

    monitoring, which may include real-time

    monitoring, to ensure compliance and

    the utmost responsiveness.

    Communication with local stakeholders

    is crucial and Thiess environmental

    and community specialists work closely

    to ensure the communities in which

    we work are kept informed and their

    concerns are addressed.

    KinG GeorGe CenTral

    hErITaGE ChUrCh ProTECTEd dUrING CoNSTrUCTIoN

    CaSe STUDY

    43

    King George Central, a 29-storey

    high rise in Brisbanes CBD, was

    successfully constructed while

    protecting the neighbouring

    heritage listed Ann Street

    Presbyterian Church.

    First constructed in 1854, the

    church is one of Queenslands

    oldest churches and a significant

    part of the States history.

    To protect its condition, Thiess

    implemented several innovative

    measures including vibration

    monitors around the church,

    with flashing hazard lights that

    were set off if strict vibration

    limits were exceeded. The system

    ensured a rapid stop-work for

    the construction team to allow

    further investigation and alter

    construction methodology

    ifrequired.

    A tilt sensor and alarm, as well

    as glass slide crack detectors,

    were also used to monitor the

    church during construction, with

    no structural damage recorded to

    the building during