t3sc annual review - 2010

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Tameside Third Sector Coalition T3SC / ACTION&IMPACT ANNUAL REVIEW 09-10 Building and supporting voluntary and community action in Tameside

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Tameside Third Sector Coalition Annual Review (2010). T3SC has now merged with Volunteer Centre Tameside to create CVAT (Community and Voluntary Action Tameside)

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Page 1: T3SC Annual Review - 2010

TamesideThird SectorCoalition

T3SC/ACTIO

N&IM

PACT

ANNUALREVIEW09-10

Building and supporting voluntary and community action in Tameside

Page 2: T3SC Annual Review - 2010

135 local voluntary and communitygroups received funding supportfrom T3SC

...and we helped those groupsachieve £1,468,665of funding.

...through 780 hoursof one to one support.

We supported 8 new organisations to get started.

There are over 700 paidmembers of staff inTameside’s voluntary organisationsand charities.

Volunteers give over9,400 hours a weekto Tameside organisations – eachorganisation getting an averageof 45 hours a weekvolunteer time.

13 organisations received one to one support from T3SC to improve their organisationaldevelopment, quality assurance and strategic direction.

We helped 10 organisationscomplete health checks and develop business/strategic plans.

We undertook 4 grant managementprojects, helping funders developappropriate schemes and processes,and ensuring that £387,000of grant funding was available togroups locally.

We delivered 27 training sessions,attended by a total of 119 groups.

We supported 24 voluntary andcommunity representatives toTameside Strategic Partnership.

22 people attended our ‘Skilling up for Represenation’ programme.

The LINk grew its membership to over 800 local residents.

Over 650 people nowsubscribe to our email bulletin, an increase of nearly 9% on the previous year.

Over 85% of people who cameto Voice events in 2009 said thatthey benefited from the events andgained useful information.

48% of Tameside voluntary andcommunity groups said that theywere very or fairly satisfied with the overall level of support fromT3SC (and only 6.5% eitherfairly or very dissatisfied)

30 organisationsfrom across Greater Manchesterhave benefited from coaching,mentoring, work shadowing or action learning through our iLearn project.

We assisted 15 community and voluntary organisation to create websites.

Once again it has been a busy year here at T3SC. In this annual review we have tried to describe the year in just 24 pages, using words, numbers,pictures, quotes and 15 case examples. We hope that these help to demonstrate thespectrum of activity that we are involved in anddeliver – and the impact that this activity has.

Voluntary and community organisations face a number of challenges this year, and in the years ahead. The advent of ‘Big Society’ from the new coalition government will see a new, and increased, role for local community andvoluntary activity. This presents the opportunity for thesector to grow in the borough, but at the same time thereare significant concerns about how this activity, and theorganisations that deliver it, will be funded. T3SC is notinsulated from the changing financial climate, and publicspending cuts, that face all of the organisations that weserve or work with.

We write this message as T3SC completes its move to new offices at 131 Katherine Street in Ashton. This move is part of our response to the ‘difficult times ahead’. We are a responsible charity, and believe that we are ingood shape to continue to be able to support frontlinevoluntary and community action by:

reducing our property costs and other overheads

collaborating with others

increasing our levels of income generation through T3SCplus

We will continue to advocate as a strong, clear andrespected voice for the sector, and to ensure that we areresponsive to the needs of voluntary, community and faithorganisations in the borough. This will be even moreimportant in the difficult years ahead, but we are wellplaced to be able to give the support that the sector needsto grow and flourish.

T3SC is only in the strong position that it is today because of people. Our thanks must go to our dedicated,enthusiastic and talented staff team; our trustees whoprovide wisdom, counsel, direction and encouragement and the fantastic support from the people in the hugevariety of groups that we work with. We hope, as you read this review of our work over the last year, you will agree.

OUR YEAR IN NUMBERS T3SC/ACTION&IMPACT

For those that like numbers... A message from the Chair and Chief Executive

Building and supporting voluntary and community action in Tameside

NEIL CHAISTYCHAIR

TONY OKOTIECHIEF EXECUTIVE

3

3

3

2 3

Numbers alone don’t show the impact of ourwork – read on to see how we grow and supportvoluntary and communityaction in Tameside.

Building and supporting voluntary and community action in Tameside

Photographs in this annual reviewwere taken at T3SC events andactivities over the year.

Page 3: T3SC Annual Review - 2010

‘iLearn - deliveringinnovative, informallearning across

Greater ManchesterT3SC are leading a project in Tameside and across GreaterManchester to increase andimprove the range of informal

learning opportunities available tovoluntary and community groups.

The sector has a wealth of experiencewithin it. By tapping in to this resource

iLearn is able to help individuals workingor volunteering in the sector to gain

valuable skills which they can take backto their organisations in the sector to

deliver services more effectively.

30 organisations from across GreaterManchester have so far taken advantage

of the opportunity to develop theirworkers or volunteers through a

combination of coaching, mentoring,work shadowing or action learning.

ACTIVITIES & ACHIEVEMENTS T3SC/ACTION&IMPACT

Our activities andachievements during the year

Building and supporting voluntary and community action in Tameside Building and supporting voluntary and community action in Tameside

4 5

AIM 1: BUILDING THE CAPACITY AND SKILLS OFVOLUNTARY AND COMMUNITY ORGANISATIONS

Capacity building for organisations is a core part of T3SC’s servicelocally. In the last year we provided over 780 hours of one to onesupport to 135 voluntary and community organisations.

We have supported eight new groups to get started including The Freedom Club, a new group that is providing activities andsupport services for people with disabilities.

We have increased our provision tosupport voluntary and community groups with tendering, working withcommissioners from Tameside Council to provide workshops on ‘demystifyingcommissioning’ and ‘winning tenders’ as well producing a toolkit and checklist.

Our funding service has continued to provide valuable support to over 78 voluntary and community groups, including hosting valuable face-to-face contact sessions with funders including BBC Children in Need, The Co-operativeCommunity Fund and Futurebuilders. In conjunction with other support anddevelopment organisations in Greater Manchester we have helped to increaseaccess to funding information via the establishment of a Greater Manchester online Funding Portal at www.gmfunding.net

T3SC recognises that practical services, quality and timely, information continue to be important to help build the capacity of the sector locally. To this end we haveincreased the size of our newsletter and launched our new website, which containsan increased amount of information, and downloadable resources, funding guidesand fact sheets. Our email bulletin is now received by over 650 people monthly, an increase of nearly 9% on the previous year. To widen access, information on thesite can also be translated into four different languages spoken within Tameside,and features videos of our events and audio versions of some publications.

This year we launched a new series of marketing and publicity workshops toenable voluntary and community groups to raise their profile with stakeholders. In particular, we assisted 15 community and voluntary organisation to create websites.

Big challenges ahead – are you ready?

TAMESIDE’S THIRD SECTOR

SUM

MIT:

Tuesday 2 November 20

10, Ashton Town Hall

Planning for difficult times ahead

The impact of public spending cuts will increasingly be feltacross voluntary and communitygroups, particularly from April2011 onwards. During the year, T3SC has been aiming toraise awareness of this, and tohelp organisations plan andprepare for changes ahead bybeing proactive.

Our work in this area has included:

• Hosting a number of meetingsbetween the larger organsiations that are core-funded by the localauthority, helping them to considerhow they can work together.

• Developing a new support package and training on collaboration, upskilling staff androlling this out locally with a ‘Let’s collaborate’ workshop which seven VCOs attended.

• Undertaking health checks andstrategic planning with voluntaryorganisations and facilitating ‘away days’ with 13 voluntaryorganisations, assisting them to explore future threats andopportunities.

• Working in partnership withVoluntary Action Oldham andStockport CVS to hold a joint‘Thinking the unthinkable’ eventattended by 51 people from 37organisations across Tameside.Participants learnt and discussedthe future challenges for the sectorin light of the political and economicsituation and attended workshopson managing change, collaborationand social enterprise development.Feedback from the event was verypositive with 97% satisfactionrating from the evaluation forms.

Learn‘A very useful session, I alreadyhad experience of tendering, but still found the session useful.It provided some useful pointersand was very succinct and stillmanaged to be participative’.Training participant.

‘Thanks for all the supportyour have shown me and allthe members of the FreedomClub. Without your help andunderstanding we could nothave got where we are today.’ Glenda Harffy.

Page 4: T3SC Annual Review - 2010

ACTIVITIES & ACHIEVEMENTS T3SC/ACTION&IMPACT

Building and supporting voluntary and community action in Tameside Building and supporting voluntary and community action in Tameside

6 7

AIM 2: PROMOTING AND SUPPORTING ACTIVEPARTNERSHIPS WITHIN THE THIRD SECTOR, AND BETWEEN THE SECTOR AND OTHER SECTORS

Facilitating Voice (the third sectors‘ network of networks) is one of themain ways that T3SC delivers this aim. Voice is a meeting place for allcommunity, voluntary and faith groups in Tameside, enabling all kinds of Tameside groups and communities to influence key decisions thataffect the community and voluntary sector. Voice is also important toour third aim of empowering and supporting local communities toidentify needs and develop responses.

During the year we reviewed the effectiveness of Voice and its associated thematicnetworks. Groups told us that Voice is a great means of gaining information, thatpeople do want to be more involved in decision making, and that we need toenhance and support the role of your elected representatives. In response we:

• re-launched ‘New Voice’ in May with a conference attended by 70 people.

• were involved in a national pilot programme ‘Skilling up for Stronger Voices’, run by NAVCA (National Association for Voluntary and Community Action). We now deliver this programme of training for representatives locally. In theyear, 22 people took part.

• introduced a new ‘representatives pack’, which offers information about localstructures, Voice processes and roles and responsibilities of representativesfrom the sector.

Other Voice highlights during the year include:

• 30 people attended an event in July that involved consulting the sector on re-drafting Tameside’s Sustainable Community Strategy, which aims to identify one clear set of long-term priorities for the borough.

• Health is Everybody’s Business conference, in November, was a big Voice event, led by the Health and Social Care Network, to discuss the HealthInequalities Strategy being developed in Tameside, and reflected how healthcontinues to be a vital cross cutting issue for the networks that make up Voice.

• Hosting the quarterly meeting of transport providers in the borough, as aresponse to this Voice priority, culminating in a transport seminar in Juneattended by over 70 people to look at unmet transport needs in the borough and ways to work together to address these.

• Each network feeding into the Voice ‘What do we want to change?’ event in February at which over 50 people creatively discussed the problems facingcommunities and the sector and prioritised what they want to work on in the year ahead.

• Production of a ‘Volunteers make the difference’ case study booklet by the Funky Lizard Network of groups working with children, young people and families.

Raising the profile of community transportIn conjunction with Greater ManchesterPassenger Transport Executive (GMPTE),T3SC were pleased to host a CommunityTransport Seminar in June with over 80 local people attending from local groups and service providers. Feedback to Voice and network meetings has repeatedlyhighlighted the importance of transport as an issue and this event was brought about because of work responding to this.Through the speakers, small group discussionand a question and answer session, a widerange of key transport issues were raised andshared. The seminar also gave those attendingthe opportunity to put their points directly to the panel of transport providers.

Useful information on gaps in current provision for local groups, and the initial findingsof GMPTE commissioned research into unmet transport needs, were highlighted. Indepth discussion between groups, transport providers and important local decisionmakers like the council was also greatly appreciated.The seminar also saw the launch, by the Mayor of Tameside, Councillor Jean Brazil, of the new over 60’s Tameside Shopping Link service, showing how transport issuesare being responded to locally. Promotion of this service, especially to and throughCommunity Action for Tameside Seniors Network (CATS), has continued and been well received.T3SC has also promoted GMPTE commissioned local research into transport needs and we are helping prepare the report from this, and the seminar, to present to localdecision makers.

What do we want to change?Agreeing network prioritiesThursday 11 February saw Voice make sure that it really could stand for something in 2010. Over 50 people came together, and took part in small group discussions hosted by each network, to jointly prioritise what they want to speak up about. This will ensure there is a stronger, and well focused, voice for voluntary, community and faith groups across Tameside which is what Voice is all about.

Specific issues were taken back to the networks to address and discuss further. Following discussions, clear actions were decided and presented to decision makersduring the year. A DVD of the evening was recorded and can be viewed on the T3SC website. This has been shown to the networks and other meetings to illustrate the creativity and participation in Voice events and explain what has been done together already and the exciting plans for the future.

‘If you stand fornothing, you’ll fallfor anything’.Alexander Hamilton.

Page 5: T3SC Annual Review - 2010

At a practical level, T3SC led the development of ‘Third Sector Works’, a consortium of smaller third sector providers around the theme of‘worklessness’. Without our intervention those organisations would not have received funding for these important services. This project will run until March 2011.

Strands of work within the consortium’s programme include:

• Breaking down barriers to employment, including raising awareness of how employers can support mental health in the workplace and bydeveloping a childcare pilot social enterprise.

• Providing the additional support that many smaller third sector providersrequire to provide placements for trainees under the national ‘Future Jobs Fund’ programme.

• Extending the ‘Brighter Futures’ volunteer development programme toHattersley and Smallshaw. Volunteering is a vital first stepping stone formany unemployed people giving them the opportunity to get back into a working environment and gain new skills or refresh old ones. BrighterFutures provides a positive supportive environment in which to developpersonal skills at the individuals own pace.

The consortium model, with a number of organisations working together,provides a solid foundation for the sector to undertake similar worktogether in the future. 20 organisations have already benefited from this project.

During the year T3SC undertook a major survey into the size and shapeof the third sector in Tameside, and this information has been useful indemonstrating the sectors’ contribution with statutory sector partners. T3SC represents the sector in relation to Tameside’s Local Area Agreement(LAA), and continues to co-chair the Compact Delivery group.

T3SC continues to facilitate regular meetings of VOLCON (the voluntaryorganisations’ chief officers’ network) and the ‘Big Cheese’ (a network for chairs of organisations), further examples of T3SC’s role in helpingorganisations work together and learn from each other. This year, T3SC has also helped develop relationships between voluntary andcommunity organisations and the private sector, as well as with thecouncil to develop and deliver the Community Chest grants programme.

ACTIVITIES & ACHIEVEMENTS T3SC/ACTION&IMPACT

Building and supporting voluntary and community action in Tameside Building and supporting voluntary and community action in Tameside

8 9

Working with the private sector

We have formed a goodworking partnership withCarillion, winners of theBuilding Schools for the Futurecontract in Tameside, who have enabled local voluntaryand community organisations to access free resources viaCarillion’s supply chain. Localprojects and groups have beengiven redundant resources andaccess to specialist equipment.For example, PPG ArchitecturalCoatings, through Carillion’sThird Sector Redundant PaintOffer, have provided over 600litres of paint to ten communitygroups in Tameside.

Leading ‘third sector works’

TamesideCommunity ChestT3SC worked with TamesideCouncil to launch the newCommunity Chest grant programmewhich is providing much neededfunding to local communityinitiatives. T3SC led on the grantpanel training of eighty communitymembers and Councillors to embedeffective decision-making withinthe grant programme. The traininghas been put forward by theCouncil as an example of theirmember development programme,and it has been assessed as an‘exemplar’ of good practice in this area.

‘This initiative has proved to besuch a massive success that wehave developed a partnershipmodel that we are replicating forthe benefit of the communities inother areas in which we work.’Phil Calland, Carillion’s Work-Winning Supply Chain Manager.

‘I thought the training wasexcellent. I think it helped us ingoing forward. The paperworkgave us a simple way of judgingthe applications by scoring them.I think the money was allocatedfairly.’ Various Councillors(unnamed).

‘Joining with the rest of the panel was the most helpful part’‘the sessions were guided andfacilitated and it worked well.Everyone I have spoken to said the training worked very well.’Various Councillors (unnamed).

‘I thought the training wasgood. I was really surprisedhow well it worked...... The man that did the traininglet the conversation flow.’Various Councillors (unnamed).

Page 6: T3SC Annual Review - 2010

DevelopingparticipatorybudgetingThe last 18 months has seen T3SC develop and pioneer the first borough wide participatorybudgeting (PB) events.Participatory budgeting allows localpeople to decide directly how public money is spent on projects and services intheir neighbourhoods. As someone said ‘if it feels like we’ve decided, it’s PB, if itfeels like someone else has decided, it isn’t’The largest PB event so far was developed for the new Culture to Build CommunityCohesion funding stream. Over 100 people came together to decide how moneyshould be allocated for cultural events that are aimed at strengthening the linksbetween different communities. The applications from both voluntary groups andpublic sector projects were presented by their representatives, many in colourful,creative and noisy ways! Everyone gave each proposal scores against the criteriafor the funding and the money was shared out on the day depending on the scoresachieved after some frantic counting of votes. The event was a great success and it is hoped to continue with such innovativeand empowering ways for local people to have their say. T3SC is now linked intothe potential development of a PB strategy for Tameside and feedback on the dayhas already inspired queries from other partners about holding PB events.

Developing ‘flu friends’Throughout 2009 T3SC worked with a range of NHS, Local Authority and voluntary and community services locally and regionally to prepare for theexpected influenza pandemic. Through the Health and Social Care Network, policy information was provided forvoluntary organisations to better prepare them for the potential implications fortheir service users, volunteers and staff and the service they provide.Groups also received posters and leaflets for display on ‘reducing the risk’ andencouraging service users, staff and volunteers to identify a ‘Flu Friend’. These ‘Flu Friends’ leaflets were also translated from English by T3SC into the other languages spoken in Tameside’s communities (French, Polish, Bengali, Urdu and Guturati). T3SC were able to produce and disseminate 1770 translated‘Flu Friends’ leaflets through June to groups and healthcare professionals whorequested them.Network members discussed further these implications at network meetings andwere encouraged to take this opportunity to revisit their business continuity plans.T3SC’s Support and Development Team provided groups with support to produce or update these particularly for those delivering (or hoping to in the future) publicservices as this is now a prerequisite for tendering for these contracts.Whilst the level and impact of the flu pandemic was not as severe expected,preparations and support from T3SC enabled voluntary and communityorganisations to be prepared.

ACTIVITIES & ACHIEVEMENTS T3SC/ACTION&IMPACT

Building and supporting voluntary and community action in Tameside Building and supporting voluntary and community action in Tameside

10 11

AIM 3: EMPOWERING AND SUPPORTING LOCALCOMMUNITIES TO IDENTIFY NEEDS AND DEVELOPRESPONSES

T3SC also have a role to work with communities of interest and in geographic communities, to help people identify their needs and developsuitable responses. We do this in a variety of ways – for example during theyear have continued to run a community development service in Denton andDroylsden, helping local people come together to develop and growcommunity and voluntary activity in those areas.

T3SC also hosts Tameside’s Local Involvement Network (LINk), helping to give local residents a say about health and social care issues. The LINk hasmade progress on five key work plan areas, helping to improve dentistry, GP and mental health provision.

Four examples demonstrate the breadth, and impact, of work that we havedelivered during the year against this aim:

Working to improveTameside General HospitalThe importance of the LINk in allowing local people to get involved was furtherdemonstrated by the LINk’s work in holding a Hospital Improvement event whichwas attended by 100 local people. This was an opportunity for people to suggestpractical ways to improve care at the hospital as well as telling the stories of theirexperiences. The Care Quality Commission came to listen to the event and thehospital’s managers have committed to look at how recommendations from theday can be taken forward.

Supporting the growth of Credit UnionsDuring the year T3SC, in partnership with Tameside Council, Cash Box and MoneySpinner Credit Unions, pioneered an innovative project supporting the growth anddevelopment of Tameside’s Credit Unions.

Credit Unions are ‘not for profit’ financial co-operatives and are run and governedpredominately by volunteers. Tameside’s Credit Unions offer straightforwardsavings and low cost loans to its communities, and can also offer help andguidance on money matters where needed. The project is targeted to increase thenumber of Tameside residents accessing Credit Unions, and also assist the CreditUnions to enrol additional volunteers.

Due to the success of the project, we have been asked to undertake a piece ofwork on a Greater Manchester scale, to ensure Credit Union provision is availableand accessible to residents throughout the wider city region.

Page 7: T3SC Annual Review - 2010

What we’re about – our mission and aimsDuring the year, we undertook a majorseries of events asking stakeholders(Board members, staff, voluntary,community and faith groups and wider partner organisations) what they thought about the services weprovide and the role that we perform.Overwhelmingly they said that mission,vision and objectives that T3SC deliverare still valid and necessary, andtherefore need to be sustained.

However, stakeholders also said that we need to get better atdescribing what we do – so we have tried, by simplifying the words we use, and by reducing our aims from five down to four, and our objectives from over 20 to 16.

T3SC’s mission remains to build and support strong, clear and independent voluntary and community action in Tameside. We do this by developing and sustaining the capacity and accountability of individuals and groups, and of the sector as a whole.

WHAT WE’RE ABOUT OUR MISSION & AIMS

Building and supporting voluntary and community action in Tameside Building and supporting voluntary and community action in Tameside

12 13

AIM 1: To build the capacity and skills ofvoluntary and community organisations

AIM 2: To promote and support active partnerships within the voluntary, community and faith sector, and between the sector and other sectors

AIM 3: To empower and support local communities to identify needs and develop responses

AIM 4: To further develop and sustain T3SC as an efficient and effective local support and development organisation

OUTCOME: Tameside voluntary and communityorganisations which are better resourced, skilled,managed and informed, and are delivering high quality services to their users.

OUTCOME: A stronger and more influential voluntary, community and faith sector, which is appreciated as a key effective partner in the development of policies, strategies and services and which recognises and celebrates its own differences and diversity.

OUTCOME: Stronger and increased levels of community action resulting inreduced levels of inequality and deprivation.

OUTCOME: T3SC as a robust and secure organsiation providing high qualityeffective services to Tameside’s voluntary, community and faith sector,recognised and valued in its role by local partners and the local community.

MISSIONTo build and support strong,

clear and independentvoluntary and community

action In Tameside.

AIM 1To build

the capacityand skills of

voluntary and community organisations

AIM 2To promote and support activepartnerships withinthe voluntary, community

and faith sector,and betweenthe sector andother sectors

AIM 3To empower

and support local communities to

identify needsand developresponses

AIM 4To further developand sustain T3SC as

an efficient and effectivesupport and development

organisation

OBJECTIVE 1.1To increase the levels andtypes of funding available tovoluntary and communitysector organisations,and to help them access funding

OBJECTIVE 1.2To improve the skills ofpeople in voluntary and

community organisations:paid staff, volunteers and management

committees

OBJECTIVE 1.3To provide support aboutgovernance, organisational

form, quality systems, business planning, measuringeffectiveness, environmentalsustainability and financial

management

OBJECTIVE 1.4To encourage and

support organisationsto become moreenterprising

OBJECTIVE 1.5To provide access torelevant, timely and

accessible information

OBJECTIVE 1.6To provide access

to a range ofpractical resources

and facilities

OBJECTIVE 2.1To increase the

level of partnership/collaborative working

within voluntary and communityorganisations

OBJECTIVE 2.2To improve and

sustain the workingrelationships between

the voluntary, communityand faith sector and

other sectorsOBJECTIVE 2.3

To develop (a) strongvoluntary, community andfaith sector voice(s) andto support it/them to beheard and listened to in

strategic arenas

OBJECTIVE 2.4To increase the contribution of the voluntary, community

and faith sector tothe achievement of the Sustainable

Community Strategy

OBJECTIVE 3.1To increase the qualityand level of consultationand involvement of local

communities, with a focus on those currently under

represented

OBJECTIVE 3.2To support

communities todevelop sustainablesolutions to meet

local needs

OBJECTIVE 3.3To champion joint action

to deliver positivechanges to Tameside’s

communities andaddress areas of

inequality

OBJECTIVE 4.1To further developsustainable funding

streams

OBJECTIVE 4.2To continue todemonstrate ourimpact and quality

of services

OBJECTIVE 4.3To develop a

central hub/buildingresource centre

Page 8: T3SC Annual Review - 2010

Signing upto the 10:10ChallengeIn January 2010 wepledged to reduce T3SC’scarbon footprint by 10%.Through work with the MERCi SustainingChange programme we have developed asustainability policy and action plan to drive forward changes to demonstrateour commitment toenvironmental and social sustainability.

ACTIVITIES & ACHIEVEMENTS T3SC/ACTION&IMPACT

Building and supporting voluntary and community action in Tameside Building and supporting voluntary and community action in Tameside

14 15

AIM 4: AN EFFICIENT AND EFFECTIVE T3SC

T3SC recognises the need to be efficient and to demonstrate oureffectiveness. Four examples from the year demonstrate how wecontinue to strive to achieve this.

Developing T3SCplusWe know that the levels of grant funding will reduce over the next few years.As a responsible charity, we are aiming to reduce our reliance on traditionalgrant income streams by being more enterprising. Over the last few yearswe have undertaken a range of short term consultancy, research and trainingprojects for voluntary and statutory sector clients, over and above our ‘core’service to local groups, and this year we developed the T3SCplus brand tomarket those services.

Any surpluses generated from activitiesand projects undertaken through T3SCplus gets reinvested in delivering ourcore services for the benefit ofvoluntary and community action inTameside.

Achieving the PQASSOQuality AwardIn the last year we achieved the externallyaccredited PQASSO Quality Award at level 2,to add to the NAVCA Quality Award achievedin 2008-09. These awards demonstrate andprovide assurance that we are managed andgoverned well, and that the quality of ourservices meets a national benchmark.

Collaborating across boundariesMany of T3SCs funding streams come to an end in 2011, and given the difficult financial climate the board has taken steps to ensure that theorganisation is in the best shape possible to deliver its important services.During the year we entered into a formal partnership agreement with Voluntary Action Oldham, our sister organisation in the neighbouring borough,and now share a senior management function, and have agreed to develop joint delivery where possible to reduce costs and improve efficiency.

plus

Page 9: T3SC Annual Review - 2010

AuditorMoss & WilliamsonChartered AccountantsRegistered AuditorsBooth Street ChambersAshton-under-LyneLancashire OL6 7LQ

OUR FINANCES T3SC/ACTION&IMPACT

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16 17

The income of T3SC rose again in 2009-10, exceeding £1m forthe first time. This is due to increased income generatingactivities, and the addition of two new projects (iLearn and ThirdSector Works). We expect income to fall back slightly in 10-11and then see a significant reduction in 11-12.

0 100k 200k 300k 400k 500k 600k 700k 800k 900k 1000k 1100k

Totalincome

Totalexpenditure

Netmovement in funds

KEY 2008/09 2009/10

T3SC income and expenditure 2009/10

Year Income Expenditure Net movement£ £ in funds £

2008-09 955,855 923,845 32,010

2009-10 1,041,410 986,094 55,316

Income received

Expenditure

Key

TMBC: Core grant £98,800Big Lottery Fund grant: BASIS £125,958Fairshare: Droylsden Community Development £29,660TMBC: Interfaith £30,001TMBC/NHS Tameside & Glossop: Health and Social Care £83,760TMBC/CWDC: Children & Young Peoples work £45,000LINk £142,029TMBC WNF: Third Sector Works £14,000CDF: Interfaith projects £6,000TMBC WNF: Credit Union Growth and Development £22,402TMBC WNF: Voice £108,000TMBC WNF: Community Development in Denton £46,000GMVSS: iLearn £9,000Drugs and Diversity post £29,359Holding grants £570Sale of services, recharges, bank interest etc £242,532

Project delivery £244,794Staffing £565,471Office costs/overheads £142,185Professional/audit fees £46,686

Key A copy of our full audited accounts canbe found at www.t3sc.org or obtained by calling 0161 339 4985 or [email protected]

Page 10: T3SC Annual Review - 2010

Staff

Chief Executive Tony Okotie

Deputy Director Liz Windsor-Welsh

Central Support Team Office andFinance Manager Helen Tallents

Central Support Workersam McNicholls, Lilian Peace

Support and Development TeamManager Naomi Sampson

Community Development WorkerRuth Madden

Development Worker Dawn Acton

Development WorkerStuart Vaughan

Information and Marketing OfficerHannah Powell

Community Development WorkerRachael Atkin

Policy and Participation TeamManager Ben Gilchrist

Policy and Participation OfficerHealth and Social CareAnna Hynes

Policy and Participation OfficerDrugs and Diversity Azzam Sheikh (to 31/10/09)

Policy and Participation OfficerFamilies, children and youngpeople Veronica Hyde

Policy and Participation OfficerOlder people/Crime and disorderreduction Colin Kirby

Policy and Participation OfficerBME Hakeel Qureshi (to 28/8/09)Derin Adefajo (from 4/11/09)

Policy and Participation OfficerInterfaith Mohamed Seedat

LINk Co-ordinatorKevin Peel (to 6/5/09)Peter Denton (from 8/7/09)

LINk Policy and Research OfficerTahmena Khan

LINk Development WorkerFouzia Shaikh (to 9/11/09)Robert Longden (from 1/1/10)

Link Admin WorkerJulie Beech (from 16/11/09)

OUR PEOPLE T3SC/ACTION&IMPACT

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18 19

None of T3SC’s achievements would be possiblewithout fantastic and talented staff, volunteers and trustees. We believe in the importance in growing and developing our team. In the year all staff attended at least 2 separate learning anddevelopment activities during the year, and 7 people were supported with accredited learning courses.

In total, over 150 days of formal staff learning and development were supported. This activity helps us to be better in providing the services that we do.

Board members

Neil Chaisty (Chair)

Stuart. Eyres (vice chair)

Bill Ormsby (treasurer)

Maria Bailey

Margaret Downs

Roger Farnworth

Joyce. Howarth (appointed 14/10/09)

Bill Johnson

Hanif Malik

Amrit Mistry

Pat Ousey

Jim Pinder (resigned 14/10/09)

Stephen Young

Our team during the year:

T3SC STAFF

Page 11: T3SC Annual Review - 2010

OUR PRIORITIES IN THE YEAR AHEAD OUR YEAR IN QUOTES

Building and supporting voluntary and community action in Tameside Building and supporting voluntary and community action in Tameside

20 21

Our stakeholders have told us that the mission, visionand objectives that T3SC deliver are still valid andnecessary, and therefore need to be sustained.Therefore, in the current year, T3SC’s priorities include:

1 Seeking external funding sources to sustain current services –

in particular alternatives to replace Big Lottery BASIS funding.

2 Developing new services that address emerging trends,

in particular more detailed support to voluntary and community

groups about consortium working and collaboration.

3 Increasing our income generating activities that generate a

surplus to pay for core services, through our new T3SCplus brand.

4 Continuing to actively seeking out collaborations with

organisations which could help to reduce costs but will not

affect quality of services locally.

5 Developing a ‘Think the unthinkable’ plan – scoping how

the organisation would be configured if it was subject to a 25%

reduction in external funding.

Other operational priorities:

• Developing an internal Quality Improvement Group,

and renewing our NAVCA Quality Award.

• Developing a new, three year, strategic plan.

• Helping the voluntary, community and faith sectors in

Tameside understand Big Society and the challenges ahead.

For those that like quotes, feedback from those we have worked with over the year:

‘I will be able tocomplete a fundingbid properly’.Funding Training.

‘We would always haveadvice from T3SC and itsvery much appreciated aswe are still learning’.Funding Training.

‘I thought your event was very wellorganised and the structure lent itself verywell to the workshop tasks - supported bywell briefed and skilled facilitators. I willcertainly be able to pass this on to any otherLINks who are facing similar challenges‘.Jane Golden, Community EngagementOfficer, Care Quality Commission, About the LINk Hospital Improvement Event - May 2010.

‘I will use T3SCmore because Iknow they can help’.

‘I would like to thank you forgiving up your time and energyto support our fun day event. We are very grateful for the help and advice that we havereceived from yourself and other members of T3SC’.

‘Since T3SC have carried out the Small Travel Grantpromotion, your district hasknown a significant rise. It was around £1500 before and it ended the year with a staggering £3642’. GMPTE.

‘We would not have knownwhere to start filling in theapplication form had it not beenfor Ruth’s knowledge andexpertise. The difference it hasmade to us is that we haveactually gained funding’.Littlemoss War Memorial Garden

‘HJFC is delighted to say wehave found the advice andsupport we have receivedfrom T3SC invaluable’.Hollingworth JuniorsFootball Club.

‘I feel inspired to promotethrough newspaper, radio,leaflets’. Participant atRaising your profile –Marketing training.

Page 12: T3SC Annual Review - 2010

OUR YEAR IN QUOTES

Building and supporting voluntary and community action in Tameside

22

‘Just a quick note to say a big thank you to you and your team for all your efforts helpingus organise and deliver the Health InequalitiesConference for the third sector last night. I was thrilled with the attendance and it wasgreat to see so many local people contributingto our future planning. The room was buzzingand the feedback from participants was reallypositive. The Compact in action!’.Debbie Bishop, Head of Health Improvement,Tameside MBC/Tameside and Glossop PCT.

‘Whenever weneed anythingT3SC is there’.Khush Amdid.

‘[T3SC] has been very good.I now know who to apply to and how to word theform. I’m not shy anymoreof funding. If I get stuck, I know who to call’.

‘Clearer view of collaborativeworking’.‘The scope of possibilities thatexists in working together’.“Greater knowledge and newresources and ideas’.Thinking the Unthinkableevent delegates.

‘[T3SC] has guided usto sources [of funding]that we would not haveknown about in oureffort to raise muchneeded funds’.

‘We have felt totallysupported knowing thatadvice is only a phonecallaway. The service andapproachability to theservice has been of high quality’.

‘Thanks for all the support yourhave shown me and all themembers of the Freedom Club.Without your help andunderstanding we could not havegot where we are today’. Glenda Harffy, The Freedom Club.

‘Congratulations on thevaluable services you providethroughout the community togroups like ourselves andlong may it continue’.John Buckley,Hon Secretary,Mossley AODS.

‘We have felt totallysupported knowing thatadvice is only a phonecallaway. The service andapproachability to the servicehas been of high quality’.

Feedback from training beneficiaries:‘When applying for funding I will bemore informed for filling in theapplication form’.‘We will be filling in applicationsmore confidently now’.‘I will be able to chair meetings better within my organisation’. ‘I know how to do the books now’.

Page 13: T3SC Annual Review - 2010

We are grateful to our funders andstrategic partners for their continuedsupport during the course of the year:

PRINT & DESIGN Indigo Lithoprint LimitedT 0161 877 7938 www.indigo-litho.co.uk

Printed on recycled paper

131 Katherine Street(Age Concern Building)Ashton-under-LyneOL6 7AW

Tel.0161 339 4985

Fax.0161 339 0881

[email protected]

Web.www.t3sc.org

Twitterwww.twitter.com/@t3sc

Registered charity no.1094744

Great lives, excellent services

T3SC/ACTION&IMPACT

Building and supporting voluntary and community action in Tameside

TamesideThird SectorCoalition