t7 b17 flight 93 info fdr- united airlines responses to 911 commission questions

8/14/2019 T7 B17 Flight 93 Info Fdr- United Airlines Responses to 911 Commission Questions

1/10

QFR's for U A FLIGHT #93

93.1 (a ) During 2001 was UA Flight #93 a daily, non-stop flight, scheduled fo r sevendays a week to depart at the same time?RES P O N S E: UA Flight #93 was a daily, non-stop flight scheduled fo r seven days perweek in September, 2001, and during certain time periods of that year.There were some periods during 2001 w hen it was scheduled to operate5-6 days per week. T he 8:00 am E S T . EWR- S F O flight was not alwaysdesignated as Flight #93. It was first operated as Flight #93 onSeptember 5, 2001. However, the flight number was changed to 93 forbooking purposes in July 2001.

(b) If not, what was the normal daily/departure schedule for the flight?R E SPO N SE : Typically 8:00am, E S T .93.2 (a ) Please identify the turnaround flights for UA #93?R E SPO N SE : Flight 78 S F O - E W R .

(b) What was the regularly scheduled time fo r this flight to leave its departurecity?R E SPO N SE : ll:00pm E S T . on 9/10/01. (See Aircraft Routing (VIZDIZ) # UASSI1-00000462; Monthly Plane Log Verification # UASSI1-00000032,-UASSIl00000357.)

(c) What was the regularly scheduled time for the arrival at Newark of theturnaround flight?R E SPO N SE : 7:01am E S T . a t E W R . (See Aircraft Routing (VIZDIZ) # UASSI1-00000462; Monthly Plane Log Verification # UASSI1-00000032.)93.3 (a) What time did the flight referred to in 93.2 arrive at Newark prior to theturnaround (U A #93) on 9/11/?R E SPO N SE : 7:01 am E S T . (See Aircraft Routing (VIZDIZ) # UASSH-00000462;

Monthly Plane Log Verification # UASSI1-00000032.)93.4 (a) W hat was fuel capacity for the aircraft used for UA #93 on 9/11/2001.R E SPO N SE : 75,549 Ibs.

(b) What was the average fuel load for UA #93 throughout 2001?W A R N I N GT H I S D O C U M E N T C O N T A IN S UASS/1-0003?oSEN SI TI V E SECURITY ^

INFORMATION


2/10

RES PONS E: Average fuel load is not meaningful because fuel load on UA #93 ondifferent days in 2001 was variable depending upon many factors,including specifically gross weight an d winds aloft.

(c ) Please indicate the fuel loaded befo re departure of U A #93 on 9/11/2001.R E SP ONSE : 48,700 Ibs at take-off (See Flight Plan Forecast # UASSI1-00000002-UASSI1-00000005; UASSI 1-000008 74.)

(d ) Please describe the fuel type used for UA #93 on 9/11/2001 and whether itwas the fuel type/grade usually used for the fl ight?RES PONS E: Jet-A; and yes.93.5 (a) Was this same aircraft/tail number used for U A #9 3 flight throughout 2001 ?RES PONS E: N o.

(b) If not please describe the rotation of aircraf t for this flight throughout 2001.RES PONS E: There was no systematic routing that this aircraft necessarily followed.(See past aircraft flights for 9/9/01 an d 9/10/01 # UASSI1-00000071;Monthly Plane Log Verification #UASSI 1-00000032; Aircraft Routing(VIZDIZ ) # UASSI1-00000462.)93.6 (a) How many people were booked and/or ticketed for UA #93 on 9/11/2001?RES PONS E: 40 . (See # UASSI1-00000549; # UASSI1-00028256-28359; # UASSI1-00029101-103; # UASSI 1-00000062.)

(b ) H ow man y people boarded the flight on 9/11/2001?RESPONSE: 37 . (See # UASSI 1-00000549) .

(c ) How many First Class passengers were booked and/or ticketed for the f light?RES PONS E: 10 and 3 no shows. (See #UASSI 1-00000 549; WAS SI1-00028256-28359; #UASS11-00029101-103.)

(d) How many First Class passengers boarded the f light?RESPONSE: 10 (See Flight 93 Manifest # UASSI1-00000549.)

(e) How m a n y Business Class passengers were booked and/or ticketed for theflight?W A R N I N G

THIS D OC U M EN T C ONTA INS 11AS S I1-00032998SENSITIVE S EC U RITY

INF ORM AT ION 6


3/10

R E SP ONSE : There was no business class on Flight 93.( f ) How m any Business C lass passengers boarded the flight?

RESPONSE: There was no business class on Flight 93.(g) How many Coach passengers were booked and/or ticketed for the flight?

R E SP ONSE : 27. (See # UASSI1-00000549; # UASSI1-00028256-28359; # UASSI1-00029101-103; # UASSI1-00000062.)(h) How many Coach passengers boarded the flight?

R E SP ONSE : 27. (See # UASSI 1-00000549; andACI Check-In History re:passengerBritton, extra seat # UASSI 10000062.)93.7 (a) Which cabin areas were covered by which flight attendants aboard UA #93 on9/11/2001?R E SP ONSE : Although flight attendant positions are subject to last minuteadjustments inpre-flight briefing, based on the flight attendant's rosterposition and "best guess" of where the crewmembers wou ld have beenworking by the Supervisors at the E W R domicile, it is believed that: D.Welsh and W. Green would have w orked in the First Class cabin; L.Bay, C. Lyles and S. Bradshaw would ha ve worked in the Coach cabin.(See Flight Layoff # UASSI1-00031946-31947; Provided with FifthIndex Document Production.)93.8 (a) What time did the ticket counter at Newark open for business on 9-11 ? W asthis the earliest that the passengers could check in for UA #93?R E SP ONSE : U AL Em ployees came on duty at 4:45am EST. First customer couldcheck-in around 5:00am ES T. in EW R.93.9 (a) Is the time of check-in for each passenger and/or the agent checking in the

passenger documented by the airline?R E SP ONSE : Yes.

(b) If so is this noted on the ticket, or in any other do cum entation previouslyprovided to the com mission by United?R E SP ONSE : Yes.

(c) If so, please note the document containing the information.WARNING

THIS DOCUMENT CONTAINSSENSITIVE SECURITY -032

INFORMATION n


4/10

RESPONSE: See ACIcheck-in history records, # UASSI1-00000053-64.93.10 (a) How ma ny agents were working at the check-in counter at Newark, andpotentially could have checked in the passengers aboard U A #93?

RESPONSE: 12; See # UASSI1-00000875-879.(b) Please provid e a list of their names.

RESPONSE: See # UASSI 1-00000875-879.93.11 (a) From what runway did UA #93 depart on 9/1172001 ?RESPONSE: Runway 4L. (See Fit. 9 3 ATIS (Airport Terminal Information Service)on theACARS, # UASSI1-00000387.)93.12 (a) Please provide the number of individuals who were booked on UA #93 buteither cancelled, changed their flight, or were no shows.RESPONSE: 33 cancellations and/or changed flights and 3 no shows. (See #UASSI1-00000549; # UASSI1-00028256-28359; # UASSI 1-00029101-103.)

(b) Please provide the average number of people who either cance lled/changedtheir flight or were no shows for the UA #93 during 2001;


5/10

A D D I T I O N A L QFR AND SUPPORTING DOCUMENT REQUEST (2/3/04)1. It would appear that both Flights 175 (especially) and 93 were less crowded thannormal. Should this have been a tip-off to UA that something w as amiss? W hatwere UA's standard procedures and safety/security protocols to identify an daddress anomalous load factors and/or cancellation activity? Were thoseprocedures followed on 9/11? If such exists, would you provide documentationsufficient to describe UA 's process and protocol for identifying an d addressinganomalous load factors and/or cancellation activity?R E SPO N SE : A t that time of year, load factors o n Tuesdays were typically lower. Theload factor history fo r flights during such time period, o n these routesdid not indicate an y anomalies on 9/11/01. (See Explanation o f LoadFactor Chart comp aring week of September 11 in the years 1999 , 2000 ,and 2001; To be provided on the Sixth Index of documents.)

W A R N I N GTHIS DOCUMENT CONTAINS

SENSITIVE SECURITYINFORMATION


6/10

United A ir Lines, Inc.'s Seventh Index to the National Commission on Terrorist A ttacks Upon th

C O N T A I N SSS I

Y E S

Y E S

Y E S

Y E S

Y E S

Y E S

DATE

03/1999

10/25/1999

02/03/1999

04/16/1999

04/14/1998

07/14/2000

AU TH OR

Ed Soliday

E d Soliday

United

United

UnitedUnited

RECIPIENT

Rich Davis

Rich Davis-. (all United)

DESCRIPTION

Presentation to UABoard of Directors

Presentation to UABoard of Directors

UAL StationSecurity Audit fo rDullesUAL StationSecurity Audit forDullesUAL StationSecurity Audit forDullesUAL StationSecurity Audit fo rDulles:::::>. ..

REQUESTN U M B E RFROM 2/3/04E-MAIL8

8

18

18

18

18

BATESNU MBE

UASSI1000329032917UASSI1000329132929UASSI10003293

UASSI10003293

UASSI10003293

UASSI1000329332934

9/11 Per


7/10

../9/11 Person

CONTAINSSSI

YES

YES

YES

YES

YES

YES

DATE

06/11/1999

07/31/2000

11/13/2000

11/03/2000

11/18/2001

AUTHOR

United

(all United)

(all United)tUnited

United

RECIPIENT

(all United.)

/ /r

DESCRIPTION

Clarification 6nt iming of %edut"of UA Flight^ 175arid 93 and attachedidocuinefltation of>ckp;uts"UAL .stationSecurity Audit forDullesUAL Hub Audit ofDulles

UAL StationSecurity Audit forDullesUAL StationSecurity Audit forDullesUAL StationSecurity Audit forDulles

REOUESTNUMBERFROM 2/3/04E-MAIL26

18

18

18

18

18

BATESNUMBE

UASSI1000329332939

UASSI10003294

UASSI1000329432944

UASSI1000329432958UASSI1000329532967UASSI100032960003297


8/10

...;::;r!'9/11 Pers

CONTAINSSSI

YES

Y E S

YES

N O

DATE

07/27/2001

07/26/1999

05/15/1999

AUTHOR

1 \d

kUnited

\d

RECIPIENT DESCRIPTION

UALStationSecurity Audit forDullesCheckpoint AuditOutline for StationSecurity Audit ofDullesCheckpoint A uditOutline for StationSecurity Audit ofDullesUnited AirlinesOrganizational Chartas of 9/1 1/01

REQUESTNUM BE RFROM2/3/04E-MAIL18

18

18

21

BATESNUM BE

UASSI100032970003298UASSI1000329832988

UASSI1000329832991

UASSI10003299


9/10

nA C


10/10

Page 1 of 2

John RaidtFrom: Loretta Redmond [[.REDMOND |.Sent: Friday, January 23, 2004 6:39 PMTo: JohnRaidttSl Kiohn Raidt; William JohnstoneCc: iohn.midgett | s h y s t r o m @ | ^ . F e a g l e y , Michael R.;Jeffrey EllisSubject: United Documents and Infbrrnation \gKey: Boeing Keywaf not changed. \pseat

Flight 175 See UASSI1-00000881-882; :::, \t93 SeeUASSI1-00000549-550.

wheels up on91101;" /9/11 Personal PrivacyFlight #93 on 9/11/01 took a :01 minute LA (Local Tower ATC) delay on the gate; When a flight leaves the gateand then takes an extended taxi-out, no reason is given. However, we believe that with this :01 minute LA delay,that either the NY airspace or the ramp area at EWR was congested. This time of day at EWR is extremely busywith a typical flight taking :29 minutes to taxi-out. Due to the local air traffic on 9/11, flight #93 took :41 minutes totaxi-out and was off the field at 8:42 eastern time.

24. Please v e r i f y th e check-in a n d b o a r d i n g t i the information for the Flight 9 3 a n dFlight 175 hijackers. (W e believe w e ha ve received this information for s o m e , but not all ,of th e hijackers, bu t even in s o m e of those cases, some of th e information seems to be inconflict)Flight 175 UAS SI1-00000883, 884, 885, 886.Flight 93 UASSIl-00000055,63, 15, 31.

We are working on the other requests. Let me know if any questions.

Loretta A. Redmond, Esq.Quirk and Bakalor, P.O.845 Third Avenue - 15th FloorNew York. New York 10022

NOTICE: This e-mail message and all attachments transmitted with it are intended solely for the use of theaddressee and may contain legally privileged and confidential information. If the reader of this message is not theintended recipient, or an employee or agent responsible for delivering this message to the intended recipient, youare hereby notified that any dissemination, distribution, copying or other use of this message or its attachments isstrictly prohibited. If you ha ve received this messa ge in error, please notify the sender immediately by reply to

1/31/2004