taag-2012. original source indian railways

Railways And TourismIntroductionIndia by rail offers a fascinating odyssey through time and space, cultures and history offering glimpses of unity amidst diversity, shrouded in enchanting mystery, colours that captures the heart while soothing the soul. No one offers the multi-dimensional magic of the real India more excitingly than the Indian Railways - the second largest railway system in the world covering 63,000 km. of track laid across 7,000 stations, running around 16,000 trains everyday. The convenient, well connected routes offer to the passengers hasslefree tours to some of the most exotic places in the world. experiencing heavenly tales etched in colossal rocks in Jaigad / Ganpatipule / Ratnagiri, Sindhudurg / Tarkarli / Sawantwadi, Goa, Kolhapur / Pune, Ellora/Aurangabad, Tadoba Sanctuary, Ajanta/Nasik. Facilities onboard include channel music, intercom, cd/mp3 player, wall-to-wall carpeting, money exchange/ credit card facility, safety & security arrangements, health spa, bar, conference equipments. The journey is also available on the itinerary of Mumbai, Chalisgaon, Bhusawal, Udaipur, Sawai Madhopur, Jaipur, Bharatpur, Agra, Delhi and Back. For further information and booking please visit: Website: www.maharashtratourism.gov.in

Segments of Rail Tourism Luxury Tourist TrainsPalace on Wheels - An extraordinary train for the extraordinary people. A train with historic charm and modern conveniences. A royal train beckoning you to step aboard for a week of splendour. It takes you on a royal odyssey. Bringing alive the luxury of princely travel of the age of the Raj, the Palace-on-Wheels has also been designed to suit the modern needs with central air-conditioning, soothing four channel music, interconnected telephone system in the train, a separate pantry and lounge in each coach, comfortable with privacy of attached bathrooms,

The Golden ChariotThe lands once ridden by formidable armies is now traversed by the worlds unique luxury train. The Golden Chariot beckons you to discover worlds that are enriched with history and culture. Recline and relax as the magnificent scenery unfolds outside your window with luxury on the inside, thus far reserved for royalty. We present the Golden Chariot - a fine balance between a glorious yesterday and on omnipresent tomorrow in a magical land... Karnataka, Goa, Tamil Nadu, Kerala and Puducherry on the following itineraries. Itinerary I - Bangalore, Mysore, Hassan, Hospet, Badami, Goa, Bangalore. Itinerary II - Bangalore, Chennai, Puducherry, Tanjavur, Madurai, Nagercoil, Trivandrum, Ernakulam, Bangalore. For further information and booking please visit: Website: www.goldenchariot.org Maharajas Express An Experience Extraordinaire - The Maharajas Express is a Luxury Offering from Indian Railway Catering and Tourism Corporation Ltd., New Delhi. A design marvel, the train offers several unique features from having most spacious cabins to having personal valets attached to each cabin to take care of the guests. State of the art facilities like live TV, Wi-Fi internet, individual temperature control in each cabin, environment friendly toilet systems, CCTV cameras in public areas to ensure security, direct dialing telephones to make international calls, make the experience all the more enjoyable. With hair dryers, electronic safe deposit boxes in each room, bath tubs and mini bars (in suites and presidential suite), the train offers almost everything that one would imagine to travel in luxury. Savoring the culinary delights, sitting in either of the two restaurants Mayur Mahal and Rang Mahal, one can have a glimpse of the picturesque hinterland from the large windows specially created for the Maharajas Express. The guests can relax in the Safari Bar or the Rajah Club and choose from our selection of choicest wines and liquors. With 4 categories of accommodation to choose from, guests can select the cabin they would wish to spend their sojourn - all with en suite facilities. The train can accommodate 88 guests. There are 14 guest carriages featuring 43 cabins in total, which include 20 Deluxe Cabins, 18 Junior Suites, 4 Suites and one truly classical Presidential Suite. A lifetime experience, the journey on Maharajas Express brings one closer to bygone era of imperial India. Contact Details: Tele: +91-9717635915, Fax: +91-11-23232908 E-mail: [email protected], Web: www.the-maharajas.com

two specialty restaurants -Maharaja and Maharani, serving exotic Indian, Continental and Rajasthani cuisine, a well stocked bar, a reading and relaxing coach and friendly smiling attendants serving you round the clock. The 14 coaches of the Palace-on-Wheels with rich decor that evoke the age of Rajput chivalry, are named after former Rajput States-Kota, Jaipur, Udaipur, Jaisalmer, Jodhpur, Bikaner, Alwar, Sirohi, Kishangarh, Bundi, Dungarpur, Bharatpur, Jhalawar and Dholpur. As most of the traveling is done at night, your days are left free - for discovering the delights of Rajasthan and Uttar Pradesh covering an itinerary of Delhi, Jaipur, Sawai Madhopur, Chittaurgarh, Udaipur, Jaisalmer, Jodhpur, Bharatpur and Agra.

Royal Rajasthan on WheelsAfter successfully running Palace on Wheels for more than two and a half decades, the Indian Railways in association with Rajasthan Tourism Development Corporation Ltd. launched a new train Royal Rajasthan on Wheels with added facilities compared to Palace on Wheels which itself is the bench mark in its segment, on the itinerary of Delhi, Udaipur, Chittaurgarh, Sawai Madhopur, Jaipur, Khajuraho, Varanasi and Agra. For further information and booking of POW & RROW, please visit Website: www.rtdc.in Deccan Odyssey Experience the finest and the best of train journeys of the world. The Deccan Odyssey is more than a mere luxury train cruise. A lavishly decorated train that transports its guests on an unforgettable sojourn of a land shining in legions grandeur, serene beaches, magnificent forts and palaces, and286

Railways And TourismFairy QueenIndian Railways proudly offer a unique two days all-inclusive package by combining thrills, romance and wildlife and heritage on the Fairy Queen.Special Feature:

ITINERARY (on every 2 nd and 4 th Saturday starting from 4th Saturday of October to 2nd Saturday of March) Day-1 Saturday ................... Delhi Dep. (09.00 hrs.) Tiger Den Day-2 Sunday .................... Alwar, Tiger Sanctuary Day-2 Sunday ..................... Delhi Arrival (18.45 hrs.)Note : The dates for operation of Fairy Queen in Financial Year 201213 will be notified depending on the availability of the Loco of Fairy Queen. For further information and bookings please contact:International Tourist Bureau, New Delhi Railway Station, New Delhi-110001. Tel: 91-11-23405156, 23346804, Fax: 91-11-23343050 E-Mail: [email protected] / [email protected] Online booking is available at www.railtourismindia.com

Exciting journey on board the Fairy Queen Stay at Hotel Tiger Den Jeep Safari in Tiger Sanctuary Built in 1855. Worlds oldest working engine Still steaming Guinness Book record holder Winner of National Tourism Award Fairy Queen is also available for charter trips

Hill RailwaysHill RailwaysThe mighty Himalayas are an apt crown for India. The glory of the Himalayan range is unmatched and can best beKalka - Shimla Railway

Offers tourist a breathtaking view of the Himalayan Peaks, snow capped mountains, inviting trails, the heady fragrance of flowers... and a wonderful opportunity to take in all these leisurely, as the toy train from Kalka winds its way up slowly and steadily to Shimla. The train takes six hours for the 96 km. journey from Kalka to Shimla. The toy train journey from kalka to Shimla is entrancing with 107 tunnels and lofty arched bridges. The dazzling view and the stops at the picturesque stations along the way-all add up an exhilarating experience.

Special trains as per details given below are available for charter trips:SI. No. Compositions 1 Shivalik Palace coach + Shivalik Queen Coach +Twin heritage coach Shivalik Palace coach + Shivalik Queen Coach +Twin heritage coach + Two Shivalik deluxe chair car coaches (Ultra modern coach with reversible chairs) Six Shivalik deluxe chair car coaches (Ultra modern coach with reversible chairs) (Carrying capacity 120 passengers) Charges (approx.) Rs. 33,000/-

2

Rs. 46,000/-

appreciated by seeing them with ones own eyes. The Indian Railways have made awe-inspiring contribution by bringing the mountain range closer to us through engineering marvels and dedicated efforts put up by the masters of the craft. The Indian Railways has moved a step forward with working out the most affordable rates for the chartered trips for the touristgroups on the mountain railways287

3

Rs. 43,000/-

Railways And TourismFairy QueenIndian Railways proudly offer a unique two days all-inclusive package by combining thrills, romance and wildlife and heritage on the Fairy Queen.Special Feature:

ITINERARY (on every 2 nd and 4 th Saturday starting from 4th Saturday of October to 2nd Saturday of March) Day-1 Saturday ................... Delhi Dep. (09.00 hrs.) Tiger Den Day-2 Sunday .................... Alwar, Tiger Sanctuary Day-2 Sunday ..................... Delhi Arrival (18.45 hrs.)Note : The dates for operation of Fairy Queen in Financial Year 201213 will be notified depending on the availability of the Loco of Fairy Queen. For further information and bookings please contact:International Tourist Bureau, New Delhi Railway Station, New Delhi-110001. Tel: 91-11-23405156, 23346804, Fax: 91-11-23343050 E-Mail: [email protected] / [email protected] Online booking is available at www.railtourismindia.com

Exciting journey on board the Fairy Queen Stay at Hotel Tiger Den Jeep Safari in Tiger Sanctuary Built in 1855. Worlds oldest working engine Still steaming Guinness Book record holder Winner of National Tourism Award Fairy Queen is also available for charter trips

Hill RailwaysHill RailwaysThe mighty Himalayas are an apt crown for India. The glory of the Himalayan range is unmatched and can best beKalka - Shimla Railway

Offers tourist a breathtaking view of the Himalayan Peaks, snow capped mountains, inviting trails, the heady fragrance of flowers... and a wonderful opportunity to take in all these leisurely, as the toy train from Kalka winds its way up slowly and steadily to Shimla. The train takes six hours for the 96 km. journey from Kalka to Shimla. The toy train journey from kalka to Shimla is entrancing with 107 tunnels and lofty arched bridges. The dazzling view and the stops at the picturesque stations along the way-all add up an exhilarating experience.

Special trains as per details given below are available for charter trips:SI. No. Compositions 1 Shivalik Palace coach + Shivalik Queen Coach +Twin heritage coach Shivalik Palace coach + Shivalik Queen Coach +Twin heritage coach + Two Shivalik deluxe chair car coaches (Ultra modern coach with reversible chairs) Six Shivalik deluxe chair car coaches (Ultra modern coach with reversible chairs) (Carrying capacity 120 passengers) Charges (approx.) Rs. 33,000/-

2

Rs. 46,000/-

appreciated by seeing them with ones own eyes. The Indian Railways have made awe-inspiring contribution by bringing the mountain range closer to us through engineering marvels and dedicated efforts put up by the masters of the craft. The Indian Railways has moved a step forward with working out the most affordable rates for the chartered trips for the touristgroups on the mountain railways287

3

Rs. 43,000/-

Railways And TourismFor further details and bookings contact: Sr. Divisional Commercial Manager, DRM Office, Rail Vihar, Ambala Cantt. Ph No. 0171-2610125 Fax No. 0171-2610596 Station Superintendent, Kalka Railway Station, Kalka Ph No. 01 733-225088 Mob No. 09729539932

The 16 tunnels and tall girder bridges on the way, along with breathtaking view, make it a not-to-be-missed journey. The only Rack-n-Pinion section on the Indian Railways. Kangra Valley Railway The Pathankot - Joginder Nagar section is the rail - approach to the beautiful Kangra Valley of Himachal Pradesh. The Kangra Valley is one of the most picturesque valleys of the lower Himalayas. The Valley, sheltered by the sublime Dhauladhar range, is green and luxuriant. It provides a tremendous contrast in nature of places to be visited. Dharmsala is full of Buddhist air whereas ancient Hindu Temples like Brajeshwari, Baijnath, Jawalamukhi and Chamunda Devi dot the country side. Kangra Valley Railway also runs charter trains on demand as per details given below: 4 First class coaches (seating capacity 18 each) + 1 SLR cum Guard van Pathankot dep 08.50 hrs Palampur arr. 13.15 hrs with only two or three stops enroute

Darjeeling Himalayan RailwayThe most famous of the hill trains, links the town of New Jalpaiguri to Darjeeling. The breathtaking landscape of Derjeeling (2127 m. above the sea level) must be seen to be believed - the Himalayas in all their glory, orchids swaying in the gentle breeze, lush green tea estates... The toy train runs on the worlds narrowest (2 ft) of the regular narrow gauge lines. Conferred with the status of World Heritage Site, the Darjeeling Himalayan Railway (DHR) is really a tourists delight. Enjoy Steam Train Charter from any station to any station on DHR. DHR offers chartertrips on demand. The dates for operation of Darjeeling Himalayan Railway in Financial Year 2011-12 will be notified depending on the availability of the Loco. All steam charters are charged at INR 20,000/-. Booking a SteamCharter is very easy now. All you have to do is to log on to www.railtourismindia.com or www.dhr.in DHR also offers special Joy Rides between Darjeeling and Ghum, extra pair of trains to / from New Jalpaiguri and Darjeeling and Jungle (Heritage) Safari during the tourist season. You can call at +91 354 225 2555 to know about special services or ask by email to [email protected] or [email protected] Nilgiri Mountain Railway Nestling among the Nilgiri Hills of Tamil Nadu, at 2,600 m. above sea level, is the Queen of Indian Hill Stations Udhagamandalam (Ooty). The dates for operation of Nilgiri Mountain Railway in Financial Year 2011-12 will be notified depending on the availability of the Loco. The train starts from the town of Mettupalaiyam and thus begins a journey full of twist and turns, as this Metre Gauge train ascends 46km. on its way to the hill resort of Ooty in four and halfhours. The toy train treks across the plains, the plantations and the forest clad hills.288

Palampur dep. 13.30 hrs Pathankot arr. 19.00 hrs with only two or three stops enroute For further details and booking contact: Station Superintendent, Pathankot Railway Station, Pathankot Ph. No. 0186-2330175 Traffic Inspector, Nagrota Railway Station, Nagrota Mob No. 09805032230 (weekdays, 9am to 6pm) Matheran Light Railway The 84-year-old line connects Neral to Matheran Matheran is a tiny hill resort, close to Mumbai. No blaring car horns. No trucks rumbling down the roads. No buses... Matheran is a quiet and peaceful hill resort which is out of bounds to vehicular traffic all through the year. The lack of vehicular traffic at Matheran makes it an unusual and peaceful retreat.

289

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD.(A Government of India Enterprise)

SN1.

Item

MAIL/EXPRESS TRAINS MENU FOR STANDARD BREAKFAST AND STANDARD MEALSMenu

Quantity

Rates

Standard Breakfast (in casserole) Vegetarian (a) Bread Butter & Cutlet (b) Idli&Vada (c) Upma&Vada (d) Pongal&Vada Non/Vegetarian (a) Bread, butter and omelette

Veg. Cutlets-2 nos 2 bread slices with 10 gms butter chiplet of total weight Tomato Ketchup sachet. Salt/Pepper ldli(4nos) Urad Vada (4 nos) Chutney (packaged separately) Upma Urad Vada (4 nos) Chutney (packaged separately) Pongal Urad Vada (4 nos) Chutney (packaged separately) Omlette of two eggs 2 bread slices with 10 gms butter in chiplet of total weight Tomato Ketchup sachet Salt/pepper 1. 2. 3. 4. 5. 6. 7. 1. 2. 3. 4. 5. 6. 7. Rice Pulao or Jira Rice or plain Rice of fine quality Paratha (2 nos) or Chapati (4 nos) or Poories (5 nos) Dal or Sambhar (Thick consistency) Mixed Vegetable (seasonal) Curd -100 gms or sweet Pickle in sachet Packaged drinking water in sealed glass Rice Pulao or Jira Rice or plain Rice of fine quality Paratha (2 nos) or Chapati (4 nos) or Poories (5 nos) Dal or Sambhar (Thick consistency) Two eggs curry Curd -100 gms or sweet Pickle in sachet Packaged drinking water in sealed glass

100 gms. 70 gms. 15 gms. 200 gms 120 gms 50 gms 100 gms 120 gms 50 gms 200 gms 120 gms 50 gms 90 gms 70 gms 15 gms 150 gms 100 gms 150 gms 100 gms 40 gms 15 gms 300ml 150 gms 100 gms 150 gms 200 gms 40 gms 15 gms 300ml

Rs. 17.00

Rs. 20.00

2.

Standard Casserole meals Vegetarian

Rs. 30.00

Non-Vegetarian

Rs. 35.00

SN1. 2. 3. 4. 5. 6. 7.

ItemStandard tea (150 ml)*** Tea with tea bag (150 ml)*** Coffee with instant coffee powder (150 ml)*** Tea in pot (285 ml) Coffee in pot (285 ml) Packaged Drinking Water Janta Meal (in quality disposable card board boxes) - Poories - 7 nos - Dry Potato curry - Pickle sachet

Details of Menu

Details of MenuCups used should be of 170 ml capacity Cups used should be of 170 ml capacity Cups used should be of 170 ml capacity (285 ml) + 2 tea bags + 2 sugar pouch + 2 disposable paper cups of 1 70 ml capacity (285 ml) + 2 coffee sachets + 2 sugar pouch + 2 disposable paper cups of 1 70 ml capacity 175 gms 150 gms 15 gms

RatesRs. Rs. Rs. Rs. 3.00 4.00 5.00 5.00

Rs. 7.00 Rs. 12.00* Rs. 10.00

*** Inclusive of service tax

* Inclusive of all

Service Tax will be charged extra on the above rate as applicable time to time except item nos. 1,2,3 which is inclusive of Service Tax Bilingual menu sticker is pasted in each coach wherein passenger may ascertain the menu and tariff for food served in trains In addition to the above standard food and beverage items, different a-la-carte items with regional variations are also served, for which price and menu are fixed by Indian Railway Catering Passengers may insist on the service providers for issue of cash memos. & Tourism Corporation Ltd. (IRCTC) and different zonal railways. Passengers may lodge their complaints/suggestions to IRCTC at a national toll free number 1800-1 11-1 39.

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291

Advance ReservationTo help you plan your journey well in advance, Indian Railways offer you the facility of Advance Reservation. About 97% of the advance reservation centres are computerised, making it possible for you to book your ticket from anywhere to anywhere. Given below are the answers to your questions on advance reservation, changes in travel plans, booking of special trains/carriages, etc.Can I book a ticket from Nagpur to Bangalore at Howrah? Yes, you can. In fact, you can book your ticket for any train on the Indian Railways network, from any originating station to any destination* at any of the 2926 Computerised Reservation Centres, across the country. With the network of New Delhi, Mumbai, Kolkata, Secunderabad and Chennai Passenger Reservation Systems, you can now book your onward and return journey tickets from any Computerised Reservation Centre nearest to you - not just from major railway stations. This networking makes reservation of tickets faster and simpler. Reserved tickets can also be obtained by accessing the website www.irctc.co.in. Payments can be made directly through the website. Please follow the instructions posted on the website and on Page 301 *Reservations can be made subject to distance restrictions and availability of quotas How many days in advance can I reserve my ticket? You can reserve your ticket 90 days in advance, excluding the date of journey at the train originating station. At intermediate stations where the train arrives the following day, reservation can be done 91 days in advance. In the case of some intercity day express trains, the advance reservation period is less. How do I know the reservation status of my ticket? The reservation status will be clearly indicated in your ticket. If your ticket is confirmed, your coach and berth numbers will be mentioned on your ticket in all classes other than First Class and AC First Class. For these, the293

word Confirmed, will be printed alongside the class of travel. If your ticket is in RAC (Reservation Against Cancellation) / Waitlisted status, the same will be mentioned on the ticket. Note: Passengers are requested to kindly note that while every effort will be made to ensure a comfortable, hassle-free journey, Indian Railways are not liable to compensate a passenger due to non-provision of reserved accommodation or for any losses suffered due to late running of trains and other such unintended eventualities which are not wilful or deliberately perpetrated. Can I board the train with an RAC? You can board the train with an RAC ticket. You will be provided with sitting accommodation initially and allotted a berth (in case of passengers not turning up) in the train. How can I board a train in the reserved coach if I am not able to get a waitlisted ticket? Yes. If you dont have any ticket, you may approach the Train Superintendent/TTE after purchasing an unreserved ticket from the booking office as specified in the following table. The TTE will allot the accommodation, subject to availability.Min. Class of Ticket required for boarding the train at originating and intermediate Stations 1st Class Ordinary

Category of Train

Class of Travel

i) Rajdhani/Shatabdi

IA, FC, 2A, 3A, ACC

ii) Jan Shatabdi

ACC, 25

1st Class Ordinary 2nd Mail/Express 1st Class Ordinary 2nd Mail/Express 2nd Mail/Express

iii) Mail/Express

FC, IA, 2A, 3A, CC, SL, 2S

iv) Garib Rath Express

3A, CC

However, in case you have a second class ticket and could not get reservation in sleeper class and desire to travel in any upper class, you may approach the on-board ticket checking staff, who can upgrade your ticket accordingly subject to availability of accommodation except in Rajdhani/Shatabdi Express trains. How do I find out the current status of my unconfirmed ticket ? You can contact the Reservation Enquiry Counters at your nearest Computerised Reservation Centre or call the Interactive Voice Response System, available at major stations. Remember to always quote the 10 digit PNR Number indicated on the upper left hand corner of your ticket, to find out the current status. The current status of your ticket can also be obtained from the Indian Railways Passenger Information Website: www.indianrailways.gov.in. This site also provides real-time information relating to availability of seats (and berths in a train even between a pair of stations), timetable and train fares etc. For general information on Indian Railways, passengers can access the Indian Railways website : www.indianrailways. gov.in Indian Railways provide telephonic enquiry services through a universal number 139 which is accessible from any where in the country without dialing any STD code. This number can be accessed from any type of phone (mobile, landline, WLL etc). Information with regard to arrival/departure/running position of trains, accommodation availability, current status of ticket, fare enquiry etc. are disseminated through this number. After getting connected to 139, the information with regard to arrival/departure of a train at a particular station can be obtained by dialing the train no. and STD code of that station. Facility of Enquiry by sending SMS on 139 The current status of the ticket, status of arrival/departure of train, availability of train accommodation, fare enquiry, etc. can also be obtained by sending SMS to 139. For details kindly visit website www.irctc.co.in Am I required to carry proof of Identity during journey in AC Classes ? Anyone of the passengers/the passenger booked on the tickets issued from computerised Passenger Reservation System (PRS) and internet (i-ticket), undertaking journey in AC-3 tier, AC-2 tier, 1st AC, AC Chair Car and Executive classes, have to carry anyone of the nine prescribed proofs of identity (in original) during the journey and produce the same as and when required failing which all the passengers booked on that ticket will be treated as without ticket and charged accordingly. The list of valid proofs of identity are as under: Voter Photo identity card issued by Election Commission of India. Passport. PAN Card issued by Income Tax Department. Driving Licence issued by RTO. Photo identity card having serial number issued by Central/State Government. Student Identity Card with photograph issued by recognized School/ College for their students. Nationalised Bank Passbook with photograph. Credit Cards issued by Banks with laminated photograph and Unique Identification Card Aadhaar. NOTE : This provision is applicable to General tickets and not Tatkal, which are governed by separate instructions. Tatkal Scheme The salient features of existing Tatkal scheme are as under:a. Tatkal booking opens at 8 AM on the previous day of journey excluding date of journey from the train originating station. For example, if train is to depart from the originating station on the294

b.

c. d.

e.

f.

second of the month, the Tatkal quota for that particular train shall open at 0800 hours on the first of the month. The reservation under this scheme is available only upto the time of preparation of charts. At the time of preparation of charts, the vacant Tatkal accommodation is released to the RAC/waitlisted passengers and no Tatkal charges are realised from such passengers. The facility of change of name is not permitted on the bookings made under Tatkal scheme. No duplicate Tatkal tickets is issued. Duplicate Tatkal tickets is issued only in exceptional cases on payment of full fare including Tatkal charges. The reservation under this scheme can be sought by full fare paving passengers only and no passenger holding concessional ticket is allowed to avail reservation under this scheme. Tatkal tickets are issued only on production of one of the nine prescribed proofs of identity as mentioned below and passenger should carry the same proof of identity(in original) during the journey failing which all the passengers booked on that ticket are considered as travelling without ticket and charged accordingly:i. Voter Photo Identity Card issued by Election Commission of India. ii. Passport iii. P AN Card issued by Income Tax Department iv. Driving Licence issued by RTO v. Photo Identity Card issued by Central/State Government vi. Student Identity Card with photograph issued by recognized School/College for their Students vii. Nationalised Bank Passbook with photograph and viii. Credit Cards issued by Banks with laminated photograph. ix. Unique identification Card Aadhaar .

g.

The procedure for booking Tatkal ticket is as under:For booking Tatkal ticket, a self attested photo copy of anyone of the proofs of identity mentioned above, of anyone passenger, is to be attached to the requisition slip. (ii) The details of the identity proof is captured by the system and indicated on the reserved tickets as well on the reservation chart. (iii) It is not mandatory for the passenger(s) to go to the counter to book the Tatkal ticket, however, the proof is to be sent in the aforementioned manner. (iv) Even for internet booking for Tatkal tickets, the passenger shall enter the identity proof type and number, which is to be used for travel. These details shall be printed on the ERS/indicated on the MRM/VRM as well as in the reservation chart. (v) During the journey, the passenger, whose identity card number has been indicated on the ticket, has to produce original proof of identity indicated on the ticket, failing which all the passengers booked on the ticket are treated as travelling without ticket and charged accordingly. Indication comes on the ticket regarding carrying the same original proof of identity during the journey, as indicated on the ticket. (vi) If the passenger whose identity card number is indicated on the ticket is not travelling, all other passengers booked on that ticket, if found travelling in train, will be treated as travelling without ticket and charged accordingly. No refund is granted on the confirmed Tatkal tickets. However, full refund of fare and Tatkal charges is granted on the tickets booked under Tatkal scheme under certain circumstances explained below:(i)

h.

Advance ReservationTo help you plan your journey well in advance, Indian Railways offer you the facility of Advance Reservation. About 97% of the advance reservation centres are computerised, making it possible for you to book your ticket from anywhere to anywhere. Given below are the answers to your questions on advance reservation, changes in travel plans, booking of special trains/carriages, etc.Can I book a ticket from Nagpur to Bangalore at Howrah? Yes, you can. In fact, you can book your ticket for any train on the Indian Railways network, from any originating station to any destination* at any of the 2926 Computerised Reservation Centres, across the country. With the network of New Delhi, Mumbai, Kolkata, Secunderabad and Chennai Passenger Reservation Systems, you can now book your onward and return journey tickets from any Computerised Reservation Centre nearest to you - not just from major railway stations. This networking makes reservation of tickets faster and simpler. Reserved tickets can also be obtained by accessing the website www.irctc.co.in. Payments can be made directly through the website. Please follow the instructions posted on the website and on Page 301 *Reservations can be made subject to distance restrictions and availability of quotas How many days in advance can I reserve my ticket? You can reserve your ticket 90 days in advance, excluding the date of journey at the train originating station. At intermediate stations where the train arrives the following day, reservation can be done 91 days in advance. In the case of some intercity day express trains, the advance reservation period is less. How do I know the reservation status of my ticket? The reservation status will be clearly indicated in your ticket. If your ticket is confirmed, your coach and berth numbers will be mentioned on your ticket in all classes other than First Class and AC First Class. For these, the293

word Confirmed, will be printed alongside the class of travel. If your ticket is in RAC (Reservation Against Cancellation) / Waitlisted status, the same will be mentioned on the ticket. Note: Passengers are requested to kindly note that while every effort will be made to ensure a comfortable, hassle-free journey, Indian Railways are not liable to compensate a passenger due to non-provision of reserved accommodation or for any losses suffered due to late running of trains and other such unintended eventualities which are not wilful or deliberately perpetrated. Can I board the train with an RAC? You can board the train with an RAC ticket. You will be provided with sitting accommodation initially and allotted a berth (in case of passengers not turning up) in the train. How can I board a train in the reserved coach if I am not able to get a waitlisted ticket? Yes. If you dont have any ticket, you may approach the Train Superintendent/TTE after purchasing an unreserved ticket from the booking office as specified in the following table. The TTE will allot the accommodation, subject to availability.Min. Class of Ticket required for boarding the train at originating and intermediate Stations 1st Class Ordinary

Category of Train

Class of Travel

i) Rajdhani/Shatabdi

IA, FC, 2A, 3A, ACC

ii) Jan Shatabdi

ACC, 25

1st Class Ordinary 2nd Mail/Express 1st Class Ordinary 2nd Mail/Express 2nd Mail/Express

iii) Mail/Express

FC, IA, 2A, 3A, CC, SL, 2S

iv) Garib Rath Express

3A, CC


b.

c. d.

e.

f.


g.


h.


b.

c. d.

e.

f.


g.


h.

i.

ii. iii.

iv.

v.

If the train is delayed by more than 3 hours at the journey originating point of the passenger & not the boarding point if the passengers journey originating point and boarding point are different. If the train is to run on a diverted route and passenger is not willing to travel. If the train is to run on diverted route and boarding station or the destination or both the stations are not on the diverted route. In case of non attachment of coach in which Tatkal accommodation has been earmarked and the passenger has not been provided accommodation in the same class. If the party has been accommodated in lower class and does not want to travel. In case the party travels in lower class, the passenger will be given refund of difference of fare and also the difference of Tatkal charges, if any.

i.

Tatkal charges have been fixed as a percentage of fare at the rate of 10% of basic fare for second class and 30% of basic fare for all other classes subject to minimum and maximum as given in the table below:Class of Travel Reserved Second Sitting (2S) Sleeper AC Chair Car AC-3 tier AC-2 tier Executive Minimum Tatkal Charges (in ) 10 75 75 200 200 200 Maximum Tatkal Charges (in ) 15 150 150 300 300 300

j. k.

Tatkal tickets are issued for actual distance of travel, subject to the distance restriction applicable to the train. Agents / RTSAs have been restricted from the booking Tatkal tickets at the counters between 0800 hours and 1000 hours. The agents both web service agents and web agents have also been restricted from booking Tatkal tickets on the internet between 0800 hours and 1000 hours. It is possible to book a maximum of only four passengers per PNR for Tatkal tickets. With a view to optimise the utilisation of available accommodation in train, a scheme to upgrade full-fare paying passengers to the higher class without any extra charge against the available vacant accommodation is available in all Mail/Express trains having sleeping accommodation. The passengers are required to give the option for being considered for upgradation. If no option is given at the time of filling up of requisition form, the same is treated as yes and passenger(s) can be considered for upgradation. The passengers for upgradation are selected automatically (except in cases where the passenger has shown his unwillingness to be upgraded) on random basis by the System at the time of preparation of reservation charts. All the passengers on a ticket are upgraded together. It is not done for block booking transactions. If a passenger, who has been upgraded, cancels his ticket, cancellation charges of the original class only are payable. It is advisable to avail the facility (by exercising the option in the affirmative) and always to check the status (coach/ berth numbers) before boarding the train.295

l.

The Up-gradation Scheme


b.

c. d.

e.

f.


g.


h.

i.

ii. iii.

iv.

v.


i.


j. k.


l.


i.

ii. iii.

iv.

v.


i.


j. k.


l.


Can I book my tickets on a Credit Card? Yes. For your convenience, Indian Railways have exclusive counters where you can reserve your tickets through credit cards. This facility is presently available only at important Computerised Reservation Centres. An additional service charge of Rs. 30/- is levied when you reserve your tickets on a credit card. Can I book my tickets through Mobile Phone? Yes. You can book reserved tickets through mobile phones. The procedure for booking is similar to that of booking tickets through Internet. For details, please visit www.irctc.co.in Can I book my tickets through Travel Agents? Yes, you can approach authorised Rail Travellers Service Agents and Railway Tourist Agents, who will book your tickets on payment of prescribed charges. No separate reservation quotas have been assigned to these agents and their staff have to take their turn in the queue at the Reservation Office for purchasing tickets like any other passenger. Addresses and phone numbers of these Travel Agents can be obtained from the Station Managers. Please do not buy tickets from unauthorised Travel Agents. Are there any special facilities provided by Indian Railways for foreign tourists? Yes. Foreign tourists who wish to experience India by train, can enjoy the special facilities earmarked for them. These are explained below in greater detail: Special Quota: Several important trains have a special quota for foreign tourists. This can be availed on payment of US Dollars or Pound Sterling. Tourists without foreign currency, will be allotted the special quota on production of the exchange certificates issued by any nationalised bank. At the time of reservation, the passport number and the country of origin should be mentioned. Assistance Cells: Major Reservation Centres have special Cells to help foreign tourists plan their itinerary, reserve their tickets and render any assistance required. The International Tourist Bureau situated on the first floor of New Delhi Railway Station provides personalised service and assistance to foreign tourists and NRIs regarding reservations, itinerary planning and other enquiries. This Bureau is manned by trained staff and tourist guides, fluent in foreign languages. For any assistance, please contact: The Manager, International Tourist Bureau, I Floor, New Delhi Railway Station, New Delhi-110 001. Tel : 011-23405156, 23346804. Fax : 011-23343050.296

Indrail Pass : This travel-as-you-please ticket has been created especially for foreign tourists and Indian nationals residing abroad. This ticket is available for a specified time period from I/2 day to 90 days. Indrail Passes should be used within one year of issue. Validity period starts from the date of the first train journey and ends on the midnight of the last journey. During the period of validity, foreign tourists can travel from anywhere to anywhere on the Indian Railways network without route or train restrictions and without payment of any additional charges. What is the cost of the Indrail Pass? The cost of the Indrail Pass varies with the class of travel and the validity period. For your convenience, the details are given as follows: Period of Validity & Fare Structure (Fares in U.S. Dollars) Period of Validity First Class/ AC-2 Tier/ AC-3 Tier/ AC Chair Car Adult 26 43 70 110 135 185 198 248 400 530 Child 13 22 35 55 68 95 99 126 200 265 Sleeper Class Second Class (Non-AC) Adult 11 19 30 50 80 90 100 125 185 235 Child 6 10 15 25 40 45 50 65 95 120

A.C. First Class

Adult1

Child 29 47 80 110 135 185 198 248 400 530

/2 day *

57 95 160 220 270 370 396 495 800 1060

1 day* 2 days * 4 days * 7 days 15 days 21 days 30 days 60 days 90 days

* For sale only by General Sales Agents. Please note: Fares are subject to revision.

Indrail Passes are also sold through General Sales Agents in Bahrain, Bangladesh, Finland, Germany, Kuwait, Malaysia, Nepal, Oman, South Africa, Srilanka, Thailand, the DAE and the UK. Where are Indrail Passes available? In India, Indrail Passes are available for sale in Railway Reservation Offices at: Ahmedabad, Aurangabad, Bangalore, Howrah, Chennai, Gorakhpur, Hyderabad, Jaipur, Mumbai, New Delhi, Pune, Secunderabad, Thiruvananthapuram Central, Vadodara, Varanasi and Vasco-da-Gama. Certain recognised Travel Agents are also authorised to sell these Passes in Delhi, Mumbai, Kolkata and Chennai.

A world of Railway information at your finger tips! Now you can get all types of information on the Indian Railways on the Internet as well by Logging on to http://www.indianrailways.gov.in the official site of Minisiry of Railways for general information on the Indian Railways induding train schedules. From here you can Spot-your-train online over a large part of the railway network Links to the different Zonal Railways websites are provided on http:// www.indianrailways.gov.in To get real time information about reservation availability, status of wait listed tickets, train schedule and stoppages, go to http:// www.indianrailways.gov.in, the Passenger Information Website managed by CRIS (Center for Railway Information Systems). It also provides an easy and innovative train search option. In most major cities, you can also book your reserved ticket directly on the web, by logging on to the webstte of Indian Railway Catering and Tourism Corporation (IRCTC) http://www.irctc.co.in. Compensation for Train Accidents / Untoward Incidents: Indian Railways are liable to pay compensation to rail passengers against death or injury in train accidentas defined under Section 124 of the Railways Act, 1989. Similarly, Railways are also liable to pay compensation against death or injury of rail passengers and platform ticket holders on account of untoward incidents as defined under Section 124-A of the Act. Untoward incidents include

death or injury on account of commission of a terrorist act, violent attack, robbery, dacoity, rioting, Shootout, arson by any person in train carrying passengers or in the waiting hall, cloak room, reservation or booking office or on any platform or in any other place within the precincts of railway station or accidental falling of any passenger from a train carrying passengers. For claiming compensation the claimants are required to file their claims in Railway ClaimsTribunal. Compensation for death or parmanent disability is Rs.4 lakhs In case of injuries the minimum amount is Rs.32,000/- and maximum is Rs.3.60 lakhs according to the gravity of injury sustained. The Railway administration gives ex-gratia relief soon after an Accident/Untoward Incident normally at thefollowing rates:Death Grievous injury upto 30 days of hospitalization Grievous injury upto further six months of hospitalization Grievous injury upto further six month of hospitalization Simple injury Rs. 15,000/Rs. 5,000/Rs.1000/- per week or part there of the period for indoor treatment. Rs. 500/- per week or part there of the period for indoor treatment Rs. 500/-

The maximum period for which ex-gratia payment is payable to the grievous injured will be 13 months. Payments made as ex-gratia not counted towards the amount decreed by Railway ClaimsTribunal.

LIST OF ZONAL RAILWAYS AND JURISDICTION OF DIVISIONS S.No. Name of the Zone Head Quarters Divisions Websites

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17.

Central Railway Eastern Railway East Central Railway East Coast Railway Northern Railway Northeast Frontier Railway North Eastern Railway North Central Railway North Western Railway Southern Railway South Central Railway South Eastern Railway

Mumbai Kolkata Hajipur Bhubaneswar New Delhi Guwahati Gorakhpur Allahabad Jaipur Chennai Secunderabad Kolkata

Bhusawal, Nagpur, Mumbai (CST), Solapur, Pune Malda, Howrah, Sealdah, Asansol Danapur, Dhanbad, Sonepur, Mughalsarai, Samastipur Khurda Road, Waltair, Sambalpur Ambala, Ferozpur, Lucknow, Moradabad, Delhi Katihar, Lumding,Tinsukhia, Alipurduar, Rangiya Lucknow, Varanasi, Izatnagar Allahabad, Jhansi, Agra Bikaner, Jodhpur, Jaipur, Ajmer Chennai, Madurai, Palakkad,Tiruchirappalli, Thiruvananthapurarn, Salem Secunderabad, Hyderabad, Guntakal, Vijayawada, Guntur, Nanded Kharagpur, Chakradharpur Adra, Ranchi Nagpur, Bilaspur, Raipur Bangalore, Mysore, Hubli Bhavnagar, Mumbai Central, Ratlam, Rajkot, Vadodara, Ahmedabad Jabalpur, Bhopal, Kota Kolkota300

www.cr.indianrailways.gov.in www.er.indianrailways.gov.in www.ecr.indianrailways.gov.in www.eastcoastrail.indianrailways.gov.in www.nr.indianrailways.gov.in www.nfr.indianrailways.gov.in www.ner.indianrailways.gov.in www.ncr.indianrailways.gov.in www.nwr.indianrailways.gov.in www.sr.indianrailways.gov.in www.scr.indianrailways.gov.in www.ser.indianrailways.gov.in www.secr.indianrailways.gov.in www.swr.indianrailways.gov.in www.wr.indianrailways.gov.in www.wcr.indianrailways.gov.in www.mtp.indianrailways.gov.in

South East Central Railway Bilaspur South Western Railway Western Railway West Central Railway The Metro Railway Hubli Mumbai Jabalpur Kolkota

Advance Reservation Through Internet (www.irctc.co.in) If for any reason, the final output of the booking is not displayed in the screen, customer should check in the menu History of tickets booked in the home page before attempting again.

INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD., (IRCTC LTD) a PSU of Ministry of Railways have developed a system for advance booking of Rail tickets through Internet. The Web site for online booking is www. irctc.co.in The site is Veri Sign secured. Booking procedures are simple and user friendly.

Advance Reservation through Internet (www.irctc.co.in) Booking of Internet Tickets (i-tickets) Service Charges for I-tickets: Service charge of Rs. 40 per ticket in lower class and Rs. 60 per ticket in upper class (maximum 6 passengers per ticket) is leviable in addition to the train fare. Tickets will be delivered at the customers address through courier at no extra cost other than mentioned above. Customer should register in the above site to book tickets and for all reservations/time table related enquiries Registration is free. Before registration, customers should go through the Terms and Conditions which are available in the website. Customer is allowed to register only one user ID with correct details. Full fare tickets including Tatkal, Child tickets and tickets for senior citizens at conecessional rates can alone booked through the website. Internet tickets can be booked for journey between any two stations on the route of the train including originating station and destination. A maximum of 10 tickets can be booked in a month by an individual. When the ticket is successfully booked, an e-mail will be sent to the customer detailing the PNR, ticket status, fare charged etc. In the case of RAC /waitlisted tickets, subsequent alerts regarding the latest position are also sent through e-mail periodically.

Online Advance Rail Reservation through www.irctc.co.inService Charge for E-ticket: Service charge of Rs. 10/- for Second/Sleeper Class and Rs. 20/- in case of all other higher classes (1AC, 2AC, 3AC, CC, 3E, FC) per e-ticket irrespective of the number of passengers (maximum six) booked on an e-ticket. Payment for booking E-tickets: Payment can be made by using all Master/Visa / Amex cards. A service charge of upto 1.8% is charged by most of the Payment Gateways. Account holders of major banks viz. State Bank of India, PNB, Indian Bank, ICICI, HDFC, etc. can also use Net Banking / Debit Cards facility for making payments for tickets booked through internet. Customers can also use various Cash Cards for making payments. In E-ticketing scheme, passengers get their reservation booked through internet while sitting at home and occupy their reserved seat on the basis of Electronic Reservation slip (ERS) taken out from their own computer or SMS sent by IRCTC/Railways along with the original Identity Card. E-Tickets can now be booked using mobile phone also through IRCTC mobile website www.irctc.co.in/mobile. Procedure of Booking E-Ticket Customer should register in the above site to book tickets and for all reservations/time table related enquires. Registration is free. Before registration, customer should go through the Terms and Conditions which are available in the website.

301

Customer is allowed to register only one user ID with correct details of e-mail, mobile no., etc. Full fare tickets including Tatkal, Child tickets and tickets for senior citizens at concessional rate can alone be booked through the website. E-tickets can be booked for journey between any two stations on the route of the train including originating station and destination. When ticket is successfully booked an SMS is sent to the customer detailing the PNR, ticket status, fare charged etc. During the journey even if anyone of the passenger booked on an e-ticket presents any of the Identity Cards mentioned below in original, the same is accepted as proof of identity (For Tatkal ticket same Identity card is to be presented during journey which was mentioned at the time of booking of tickets) : Voter Photo identity card issued by Election Commission of India. Passport. PAN Card issued by Income Tax Department. Driving Licence issued by RTO. Photo identity card having serial number issued by Central/ State Government. Student Identity Card with photograph issued by recognized School/ College for their students. Nationalised Bank Passbook with photograph. Credit Cards issued by Banks with laminated photograph. Unique Identification Card Aadhaar It will be the responsibility of the passenger carrying anyone proof of identifications mentioned above that the other passengers booked on the e-tickets are bonafide passengers and are not travelling on someone elses name. If none of the passengers is carrying anyone proof of Identity as mentioned above, all the passengers will be treated as travelling without ticket and shall be charged accordingly. If the passengers fail to carry the Electronic Reservation Slip (ERS)/SMS sent by IRCTC containing journey details, a penalty of Rs. 50/- will be imposed. Timings for Internet Reservation Tickets on Internet can be booked from 00:30 hrs to 23:30 hrs on all days. 1. Cancellation and Refund of E- Tickets The electronic reservation slip cannot be cancelled at any regular counter of the Railways. The electronic reservation slip can only be cancelled online. A. Cancellation Before Charting The passenger can cancel the E- Ticket before charting by logging in his User ID and password on the irctc.co.in.302

Cancellation is not possible through any other User ID and password. Upon cancellation of ticket, IRCTC will process the refund electronically and credit the amount in same account which was used at the time of booking of tickets. B. 1. Cancellation After Charting For confirmed Tickets The passengers will have to make an online request through filing TDR. The claim will be processed by Zonal Railways Claims Offices by Train Chart verification, Train Running information etc., available with them and decide admissibility of refund. On receipt from Railways, IRCTC will refund the amount electronically to the passengers account. The passenger is not required to approach any railway counter for the purpose of cancellation. 2. a. Fully Wait Listed Tickets: Fully waitlisted tickets are those tickets in which on one PNR, all the passengers are on waitlist. Such PNRs are dropped from the reservation charts at the time of preparation of Final Train Charts and refund is credited to customer account automatically. Such passengers are not required to send online request for cancellation. IRCTC will cancel such tickets after due verification and process refunds electronically. On a PNR which has all the passengers on waiting list at the time of charting, the name of such waitlisted passengers will not appear in the charts and such passengers, if found travelling, will be treated as unauthorized and charged accordingly. However, on a PNR which has some passengers confirmed or RAC status and some on waiting list, all the names including those on waiting list will appear in chart. Part confirm/RAC/Waiting List If on one PNR there is more than one passenger and at least one passenger is having confirmed/RAC status and rests are on waiting list, names of all the passengers booked on such PNR will appear in the chart. A certificate can be obtained from the Ticket Checking staff in the train regarding non-travelling of wait-listed passengers on such tickets and refund can be obtained thereafter by sending online TDR request. Such request will be processed by Zonal Railway Claims Offices. If all such passengers do not want to travel before chart preparation, online cancellation can be done as at present. However, after chart preparation, online request can be filed through TDR. Zonal Railways Claims Offices will process TDRs by verification from Train Reservation Charts and decide admissibility of refund amount. IRCTC will arrange the refund to customers account on receipt from Railways as per extant refund rules.

b.

c.

3. a.

b.

c.

List of Cities for Courier Delivery of Internet TicketsThe following cities (PIN codes) are covered for door delivery of l-Ticket (E-Ticket can be booked from any city irrespective of the delivery limitations)Please ensure two clear days before date of journey for Home Delivery at the following cities of the State:Andhra Pradesh: Guntur, Hyderabad, Secunderabad Assam: Guwahati Bihar: Patna, Bhagalpur, Muzaffarpur Chandigarh: Chandigarh Daman: Silvasa Delhi: Delhi, Gujarat: Ahmedabad, Anand, Bhavnagar, Gandhinagar, Jamnagar, Rajkot, Surat, Vododara, Vapi Haryana: Ambala, Bahadurgarh, Ballabgarh, Karnal, Hissar, Panipat, Yamunanagar, Gurgaon, Faridabad, Panchkula Himachal Pradesh: Baddi, Shimla Jammu & Kashmir: Jammu, Srinagar Jharkhand: Ranchi, Jameshdpur, Bokaro Karnataka: Bangalore, Mangalore, Mysore Kerala: Kochi Madhya Pradesh: Bhopal, Gwalior, Indore, Jabalpur, Ratlam, Rewa, Ujjain Maharashtra: Aurangabad, Mumbai, Nagpur, Pune, Thane Orissa: Bhubaneswar Pondicherry: Pondicherry Punjab: Abohar, Amritsar, Bhatinda, Ferozpur, Hoshiarpur, Jalandhar, Ludhiana, Pathankot, Patiala Rajasthan: Ajmer, Jaipur, Jodhpur, Kota, Udaipur Tamil Nadu: Coimbatore, Chennai, Madurai Uttar Pradesh: Agra, Allahabad, Aligarh, Bareilly, Bijnor, Budayun, Chandausi, Dadri, Firozabad, Hathras, Izzatnagar, Jhansi, Kanpur, Lucknow, Mathura, Meerut, Moradabad, Muzaffarnagar, Mirzapur, Saharanpur, Shahjahanpur, Varanasi, Vrindavan, Ghaziabad, Noida, Greater Noida, Hapur Uttarakhand: Dehradun, Haldwani, Nainital, Rishikesh, Roorkee West Bengal: Kolkata, Howrah, Siliguri. Please ensure three clear days before date of journey for Home Delivery at the following cities of the State:Andhra Pradesh: Cuddapah, Kakinada, Kurnool, Nellore, Nizamabad, Rajamundry, Tirupati, Vijayawada, Visakhapatnam, Warangal Assam: Dibrugarh, Jorhat, Nazira, Sibsagar, Silchar Chhattisgarh: Durg, Bhilai, Bilaspur, Raipur, Raigarh Gujarat: Bhuj, Kandla, Hazira, Bharuch, Nandia, Navsari Jammu & Kashmir: Anantnag, Bijbehara Jharkhand: Dhanbad Karnataka: Belgaum, Dharwad, Gulbarga, Hubli, Manipal, Tumkur, Udupi Kerala: Alapauzha, Aluva, Chengannur, Kannur, Kollam, Kottayam, Kozhikode, Palakkad, Tiruvalla, Thiruvananthapuram,Thrisur Madhya Pradesh: Guna, Katni, Satna, Saugor Maharashtra: Nasik, Kolhapur, Jalgaon, Akola Meghalaya: Shillong Manipur: Imphal Mizoram: Aizwal Nagaland: Dimapur, Kohima Orissa: Cuttack, Puri, Rourkela Rajasthan: Abu Road, Bikaner Sikkim: Gangtok Tamil Nadu: Coimbatore, Erode, Kovilpatti,Tiruchchirappalli,Tirunelveli, Nagercoil, Tuticorin, Salem, Tiruppur, Rajapalayam, Sivakasi, Ooty, Mettupalayam, Thanjavur, Dindigul, Virudhunagar Tripura: Agartala West Bengal: Asansol, Darjeeling, Durgapur, Hoogly, Haldia, Kharagpur. Please enter correct PIN codes for flawless delivery

The following publications (2010-11 editions) of the Statistics and Economics Directorate of Railway Board are now available for sale:1. Indian Railways Year Book 2. Indian Railways Annual Report & Accounts 3. Indian Railways Annual Statistical Statements : : : Rs. 100 per copy Rs. 150 per copy Rs. 600 per copy

These publications are, as usual, available at the sales outlets of The Controller of Publications, Civil Lines, Delhi and at the National Rail Museum, Chanakyapuri, New Delhi. Indian Railways Annual Statistical Statements contain exhaustive statistical data on Indian Railways covering wide spectra like assets, financial performance, personnel, safety etc. A very useful reference book for research scholars, Railway enthusiasts and other users. 2010-11 edition also contains data of each statement for the last 10 years. The publication is available at the National Rail Museum, Chanakyapuri, New Delhi.

303

304

305

306

306

PART ASI. No. Element of concession I II/SL Class Class Authority required for availing concession

Category of persons

Purpose of travel

1

2

3

4

5

6 7 8

50% in 1AC & 2AC and 75% in other classes in basic mail/ express fares. 25% in 3-AC and CC of Rajdhani/Shatabdi trains (for both) 50% in 1AC & 2AC, Mentally retarded persons who 75% in all other cannot travel without an escort. classes in basic mail/ express fares and 25% in 3AC & CC of Rajdhani/Shatabdi trains Blind persons travelling alone or with 50% in 1AC & 2AC, 75% in all other an escort classes in basic mail/ exp. fares and 25% in 3AC & CC in all inclusive fares of Rajdhani/Shatabdi trains 50% 50% Deaf and Dumb persons (both afflictions together in the same person) (Escort to Deaf and Dumb, if accompanying, allowed same concession). For cancer PatientsCancer patients travelling alone or 100% concession in with an escort 3AC & SL, 75% concession in II, I, AC-CC and 50% concession in 2AC and 1AC classes. For escorts-75% concession in II, SL, I, AC-CC and 3-AC and 50% in 1 AC and 2 AC. Thalassemia patients travelling alone 75% in II, SL, First, 3A, CC & 50% in or with an escort 1AC & 2AC. Heart patients travelling alone or with 75% in II, SL, First, 3A, CC & 50% in an escort 1AC & 2AC. 75% in II, SL, First, Kidney patients travelling alone or 3A, CC & 50% in with an escort 1AC & 2AC. Orthopaedically Handicapped/ Paraplegic persons who cannot travel without an escort. T.B./Lupus Vulgaris patients travelling alone or with an escort Non-infectious Leprosy patients Haemophilia Patients - Severe and Moderate form AIDS patients Sickle cell Anaemia 75% 75% (for (for both) both) 75% 75% 75% concession in II, SL, ACCC, First and AC 3 tier 50% in second class 50% in SL, CC, 3AC & 2AC

Any purpose

Certificate issued by a Govt. Doctor in prescribed proforma

-do-

-do-

Any purpose

Certificate issued by government doctor in prescribed proforma

Any purpose

Certificate in prescribed proforma issued by Govt. Doctor

On being called by some recognised hospital for treatment / periodical check-up and return

Certificate in prescribed form issued by Officer-in-charge of the concerned recognised hospital

-doOn being called by some recognised hospital for Heart Surgery and return On being called by some recognised hospital for Dialysis / Kidney transplant operation and return On being called by some recognised hospital for treatment / periodical check-up and return -do-do-

-do-do-do-

9

-do-

10 11

-doCertificate in prescribed proforma issued by Officer-in-charge of the concerned recognised hospital. Certificate in prescribed form from Officer-in-charge of the concerned ART Centre Certificate in prescribed proforma issued by Officer-in-charge of the concerned government recognised hospital.

12 13

On being called for treatment in nominated ART Centers On being called by government recognised hospital for treatment/periodical checkup & return 307

SI. No.

Category of persons

Element of concession I II/SL Class Class 50% in SL, CC, 3AC & 2AC

Purpose of travel

Authority required for availing concession

14

Aplastic Anaemia

On being called by recognised hospital for treatment/periodical checkup & return

Certificate in prescribed proforma issued by officer-in-charge of the concerned government recognised hospital. Should carry documentary proof of age during travel, otherwise the difference of fare will be collected.

15

Senior Citizens : Men - 60 years and above; Women - 58 years and above

Men - 40% & women Any purpose 50% in all classes and in fares of Rajdhani/ Shatabdi/ Jan Shatabdi/Duronto trains. (concessions on demand) 50% for men and 60% for women in all classes and in fares of Rajdhani Shatabdi/ Jan Shatabdi trains. 10% in all classes and fares of Rajdhani/ Shatabdi / Jan Shatabdi trains 75% 50% 50% Any purpose

16

Recipients of (i) Presidents Police Medal for Distinguished Service, and (ii) Indian Police Medal for Meritorious service; - who have attained 60 years of age Doctors - Allopathic.

Photo-copy of identity card issued by the Ministry of Home Affairs

17

Any purpose.

On submission of an undertaking in prescribed form along with a copy of Registration Certificate issued by Indian Medical Council. Copy of Identity Card issued by the Ministry of Labour. Copy of Identity Card issued by District Education Offcers. Copy of Identity Card issued to child by Indian Council for Child Welfare. Copy of the Identity Card issued by District Sainik Boards. -doCopy of the Identity Card issued by concerned Supdt. of Police or Dy. Commissioner of Police. Copy of Photo Identity card issued by Ministry of Home Affairs. Concession order in prescribed proforma signed by Head of the concerned institution.

18 19 20

Industrial Workers awarded the PMs Shram Award. Teachers honoured with National Award by the President of India. Either of parents accompanying the child Recipients of National Bravery Award. War Widows. Widows of I.P.K.F. Personnel killed in action in Sri Lanka. Widows of Policemen and Paramilitary personnel killed in action against Terrorists and extremists. Widows of Martyrs of Operation Vijay in Kargil in 1999.

Any purpose. Any purpose. Any purpose.

21 22 23

-

75% 75% 75%

Any purpose. Any purpose. Any purpose.

24 25

-

75% 50%

Any purpose. (i) For going to home town during vacations, (ii) to appear for exam and (iii) educational tours.

Students - (i) upto 25 years of age and. (ii) upto 27 years of age in case of SC/ST students. Note: For students of Govt. schools situated in rural areas, 75% in second class (not sleeper class) is also available once a year for going on study tour in groups of minimum 20. Unemployed youth

26

50%

To appear in interview for jobs in PSUs. (Full concession in only second class, for interview for Central/State Govt. jobs)

Attested copy of (1) Call letter from concerned organisation indicating date and place of interview, (ii) copy of application form submitted by the candidate.

308

SI. No.

Category of persons

Element of concession I II/SL Class Class 75% in second (not sleeper class) 50% in all classes and in fares of Rajdhani/ Shatabdi/Jan Shatabdi trains.

Purpose of travel

Authority required for availing concession

27

Girl Students of Govt. Schools situated in rural areas

For appearing in national level entrance exam for medical, engineering and other professional courses. Press work.

Certificate from Head of the School and copy of Admit Card/ Call Letter

28

29

Press Correspondents accredited to the Headquarters of Government of India/ State Govts/UTs. Spouse/Companions and dependent children (upto 18 years of age) are also allowed to accompany with Press Correspondent on concession ticket twice every year. Widows of defence personnel killed in action against terrorists and extremists. Concession to students appearing in written examination

On production of Photo Identity Card

75%

Any purpose.

On production of photo copy of Ident

taag-2012. original source indian railways

Documents