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BSBSMB412

Introduce Cloud Computing Into Business OperationsStudent Workbook

Part B: Project

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B: C

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TABLE OF CONTENTS............................................................2ASSESSMENT WORKBOOK COVER SHEET................................3PRACTICAL ASSESSMENT......................................................4

Instructions to Student............................................................................4ACCESSING INTRANET PAGES & EXTERNAL LINKS...................4PROJECT ASSESSMENT.......................................................5PROJECT ASSESSMENT..........................................................5PROJECT OVERVIEW.............................................................7

Part I. Review the Business’s Computing Needs.....................................8Task 1 – Review Current Computing Resources and Uses.................................................8

Task 2 – Identify Future Computing Needs and Improvements.....................................15

Task 3 – Report Outcomes of Review..................................................................................23

Task 1 – Research on Cloud Computing Services.............................................................25

Task 2 – Undertake Cost-Benefit Analysis..........................................................................31

Task 3 – Prepare Business Case...........................................................................................36

Part III. Plan and Implement Cloud Computing....................................45Task 1 – Develop Implementation Plan...............................................................................45

Task 2 – Implement Cloud Computing System......................................57Task 3 – Support the Implementation of the Plan.................................63Task 4: Legal Requirements..................................................................65Overall Marking Form (For the Assessor’s Use Only)...........................68

BSBSMB412 -Student Assessment Workbook Part B - Project Version No. 1.0Australian College of Business and Accounting

Part

B: C

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ASSESSMENT WORKBOOK COVER SHEETTo the student: Print this coversheet and complete it by filling in all the required information and affixing your signature in the space provided. Your signature must be handwritten. Scan the completed cover sheet and submit it along with your evidence submissions. Use the filename: BSBSMB412 Cover Sheet

UNIT BSBSMB412

TITLE: Introduce Cloud Computing into Business Operations

WORKBOOK: Part A: Knowledge Questions

FIRST AND SURNAME:

PHONE:

EMAIL:

Please read the Student Declaration below and if you agree to the terms of the declaration sign and date in the space provided.By submitting this work, I declare that:

I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as an assessment student, and choose to be assessed at this time.

I am aware that there is a limit to the number of submissions that I can make for each assessment, and I am submitting all documents required to complete this Assessment Workbook.

I have organised and named the files I am submitting according to the instructions provided, and I am aware that my assessor will not assess work that cannot be clearly identified and may request the work be resubmitted according to the correct process.

This work is my own and contains no material written by another person except where due reference is made. I am aware that a false declaration may lead to the withdrawal of qualification or statement of attainment.

I am aware that there is a policy of checking the validity of qualifications that I submit as evidence as well as the qualifications/evidence of parties who verify my performance or observable skills. I give my consent to contact these parties for verification purposes.


Name: Signature: Date:

PRACTICAL ASSESSMENTInstructions to Student

The practical assessment includes a Project Assessment.

The Project Assessment is a set of tasks that must be completed in a workplace, or in an environment with conditions similar to that of a real workplace.

This assessment will help you demonstrate skill requirements relevant to introducing cloud computing into business operations.

You will choose to complete this project via simulated workplace or a suitable workplace. You will be required to complete a range of tasks and develop the materials as described as your portfolio of evidence for this unit.

ACCESSING INTRANET PAGES & EXTERNAL LINKS There are instructions in this workbook that will refer you to intranet pages and or external links. These intranet pages and external links are formatted in Green Underlined Text.

To access these, hold the Ctrl key for Windows users or the Command ⌘ key for Mac users while clicking on these links.


PROJECT ASSESSMENT

The Project Assessment is a set of tasks that must be completed in a workplace, or in an environment with conditions similar to a real workplace.

This assessment will help you demonstrate skill requirements relevant to introducing cloud computing into business operations. The combine projects tasks create a portfolio of evidence that is used to assess your competence in this unit of study.

PROJECT ASSESSMENT

Selecting Your Assessment PathwayYou have two (2) assessment pathway options for completing this project and subsequent portfolio of evidence.

Choose 1 of the below options to conduct your assessment, once started to change the pathway, means that you have to start the project again. Ensure you have read all task requirements, and resource requirements to ensure you choose the best option for yourself.

WORKPLACE PATHWAY

If you have access to a workplace, it is recommended that you complete the project assessment in the workplace, provided that the workplace will provide you access to the resources required for assessment outlined above and will allow you to complete the assessment activities in this project within the workplace.

IMPORTANT: Before choosing this method of assessment ensure you have checked with your workplace if you can complete the assessment within the workplace.

SIMULATED PATHWAY

If you currently do not have access to a suitable workplace or your workplace does not have the resources required for this


assessment, use this pathway.

IMPORTANT!All signatures/initials in your submissions, including yours, must be handwritten and dated. Submissions with signatures/initials must be scanned.

WORKPLACE PATHWAY

If you are selecting the workplace pathway, you will need to complete the project assessment within the workplace.

If you are not currently in a workplace, you will need to approach an organisation that will allow you to complete this project assessment using their workplace.

You may substitute the name of the workplace and any other contact details with fictitious details if the organisation is concerned about the confidentiality of information. However, the workplace must be real.

If you don’t have access to a suitable workplace, then you should use the simulated workplace scenario included in the assessment. Templates for all documentation you need for the assessment are provided within this workbook.

If you are completing this project using the workplace pathway, instructions in red boxes with the suitcase icon such as this are for you.

SIMULATED PATHWAY

If you are selecting the simulated pathway, you will need to use the BSBSMB412 Simulated Assessment provided in this link:

Accountability Now Scenarios

username: acobalearner password: BusinessAccounting@123The Accountability Now scenario includes all the information and details you will need to complete the project assessment.

To complete the project assessment using the simulated pathway, you will require the assistance of colleagues, friends, or fellow students to participate in the different assessment activities included in this


http://compliantlearningresources.com.au/network/accountability/scenarios/

project.

If you are completing this project using the simulated pathway, instructions in yellow boxes with the house icon such as this are for you.

PROJECT OVERVIEW

For this assessment, you will need to complete a series of tasks which will demonstrate your ability to source, research, analyse information and make recommendations for introducing cloud computing into the operations for a small business.

This project is divided into three (3) parts.

Part I. Review the business’s computing needs

Task 1 – Review current computing resources and uses

Task 2 – Identify future computing needs and improvements

Task 3 – Report outcomes of review

Part II. Investigate cloud computing services

Task 1 – Research on cloud computing services

Task 2 – Undertake cost-benefit analysis

Task 3 – Prepare business case

Part III. Plan and implement cloud computing

Task 1 – Develop implementation plan

Task 2 – Implement cloud computing system

Supplementary Task (workplace pathway)


Read the instructions in this project carefully before proceeding.

Task Instructions

Task instructions contained in white boxes with both the suitcase and house icons such as this must be completed by the student regardless of the assessment pathway they are using.


Part I. Review the Business’s Computing Needs

Task 1 – Review Current Computing Resources and Uses

Steps to take:1. Locate and download the Current Computing Resources and

Uses template from this link:

BSBSMB412 Forms and Templates

(username: acobalearner password: BusinessAccounting@123)

Use this template to document your review of your business’s current computing resources and uses.

2. Access and review your organisation’s policies, procedures, and protocols for reviewing and documenting current computing resources and use.

Policies, procedures, and protocols may vary across organisations. These may relate to inventory logs and templates that the organisation uses, privacy and confidentiality policy, computer and email policy, etc.

Identify at least two (2) of these policies/protocols which you will need to follow while completing this task in the workplace. Include a short description and an outline of procedures for each policy/protocol. Record these in the Current Computing Resources and Uses template.

3. Identify at least three (3) accounting/bookkeeping personnel in your organisation and review the computing resources they are currently using.

For each person/user:

i. Indicate their name or their specific work title/designation.

ii. Outline basic specifications of their computer.

iii. Indicate the operating system in use.

iv. Indicate the internet browser they are currently using.

v. List all the accounting/bookkeeping software/applications they are using.


http://compliantlearningresources.com.au/network/accountability/?p=358

vi. List the functions and features they commonly use in these software/applications.

Record this information in the Current Computing Resources and Uses template.

Ensure to use clear language and workplace conventions in your submission.

Clear language may include but is not limited to use of correct syntax, grammar, and spelling, containing specific information which is relevant to the reader/audience, content is logically arranged and easy to follow.

Workplace conventions may include but are not limited to use of workplace terminologies, following your organisation’s procedures for preparing documents, etc.

4. Save and submit the completed Current Computing Resources and Uses template. Use the filename:

BSBSMB412 Part I Task 1 Current Computing Resources and Uses

WORKPLACE PATHWAY


Complete the steps outlined in Part I Task 1 and the following additional steps for the workplace pathway.

Additional steps to take:1. Access your organisation’s policies, procedures, and protocols

for reviewing and documenting computing resources and use.

These may be available in the Staff Handbook. You may also seek the assistance of your supervisor and colleagues for accessing these.

You must demonstrate compliance with these (2) policies/protocols you record in the Current Computing Resources and Uses template. This will be observed and attested by your supervisor.

Discuss the instructions here and Current Computing Resources and Uses template with your supervisor before you proceed so you can prepare for this task.

2. When completing the Current Computing Resources and Uses template, ensure your colleagues’ privacy and confidentiality. Provide only the users’ title/designation. Do not include their real names in your submission.

3. When you’ve completed the Current Computing Resources and Uses template, have your supervisor review the information you recorded and have them complete and sign the Supervisor Declaration section of the template. Their signature must be handwritten.


SIMULATED PATHWAY

Complete the steps outlined in Part I Task 1 and the following additional steps for the simulated pathway.

Additional steps to take:1. Refer to Accountability Now’s policies, procedures, and

protocols for reviewing and documenting computing resources and use.

Accountability Now Policies and Procedures


2. Identify ALL the accounting/bookkeeping personnel at Accountability Now.

To assist you in completing this task, Michael has provided you with the following information:

Happyscape User Info


3. Complete the Current Computing Resources template using the information provided case study scenario included in the simulated pathway.



http://compliantlearningresources.com.au/network/accountability/policies-procedures/

CURRENT COMPUTING RESOURCES AND USES

Completed by

Workplace/organisation

Date completed

Organisational Requirements for Documenting Computing Resources and Use

Policy/Protocol 1

Name of policy/protocol:

Description:

(Provide a short description only)

Procedures:

(Provide a summary only)

Policy/Protocol 2

Name of policy/protocol:

Description:

(Provide a short description only)

Procedures:

(Provide a summary only)


Current Computing Resource and Use

User name/work role Computer specifications Operating System Internet browser used Account software

applications used and Purpose

Add more rows, as needed.


SUPERVISOR DECLARATION

By signing this declaration, I confirm that:

The information recorded above is true and accurate.

I have sufficiently observed the student, whose name appears above, complete this task according to the organisational requirements recorded above.

I am happy to provide the assessor with further clarification or feedback on the student’s performance and I can be reached through the contact details I have provided below.

Supervisor name:

Supervisor’s signature

(Must be handwritten)

Supervisor’s title/designation:

Contact number (required):

Email address (required):

Date signed:

Assessor Use Only – Part 1, Task 1

Choose an item. Click or tap to enter a date.

Assessor Feedback

End of Current Computing Resources Template


Task 2 – Identify Future Computing Needs and Improvements


Steps to take:1. Arrange a consultation with at least two (2) stakeholders to

determine and document future cloud accounting software needs.

These stakeholders may include but are not limited to your workplace supervisor, clients, department, team, and employees with accounting/bookkeeping functions in the organisation.

2. Locate the Meeting Minutes template and Feedback Form at this link:



Use the Meeting Minutes to document your consultation with the two (2) stakeholders. Your consultation must cover all the agenda items in the meeting minutes.

The Feedback Form outlines all the relevant practical skills that you must demonstrate during the consultation. This will be completed by the two (2) stakeholders you have consulted with for this task.

Review the instructions here and the templates with the stakeholders before you proceed so you can prepare for this task.

3. In the actual consultation:

i. Identify at least two (2) future cloud accounting needs.

ii. Identify at least two (2) operational improvements they would like to make in the current cloud accounting systems and processes.

Document your discussion in the Meeting Minutes template.

4. After the meeting, have your stakeholders complete and sign the Feedback Form. Their signature must be handwritten.

5. Submit the Meeting Minutes to your stakeholders. Have them review and affix their signatures in the Attendees field of the Meeting Minutes template. Their signature must be handwritten.



6. Save and submit the completed and signed Meeting Minutes and Feedback Forms. Use the filenames:

BSBSMB412 Part I Task 2 Meeting Minutes

BSBSMB412 Part I Task 2 Feedback Form 1

BSBSMB412 Part I Task 2 Feedback Form 2

WORKPLACE PATHWAY

Complete the steps outlined in Part I Task 2 and the following additional steps for the workplace pathway.

Additional steps to take:1. Arrange a consultation meeting with two (2) relevant

stakeholders in your organisation to determine and document future cloud accounting software needs.

These stakeholders may include but are not limited to your workplace supervisor, clients, departments, teams, and employees with accounting/bookkeeping functions in the organisation.

Seek assistance from your supervisor to arrange for this consultation.

SIMULATED PATHWAY

Complete the steps outlined in Part I Task 2 and the following additional steps for the simulated pathway.

This part of the assessment will be a role play activity.Additional steps to take:

1. Get two (2) volunteers to act as Michael Mathers and Dianne Johnson in the consultation meeting.

2. Access and review the Role Play Guide for this Activity.

Role Play Guide




Review the task instructions, Meeting Minutes, Feedback Forms, and the information provided in the Role Play Guide with the two (2) volunteers before you proceed so you can prepare for this task.

3. You are to record the meeting using Zoom and provide the link to your assessor using the file name:

Part 1 Task 2 Video Recording Consultation Meeting4. Your assessor will use the observation form (feedback form) and

completed Meeting minutes to assess your work


MEETING MINUTES

Date: Time: Location:

Meeting called

Facilitator

Notetaker

Timekeeper

Attendees

Agenda Item 1: Future Cloud Accounting Needs


Agenda Item 2: Operational Improvements the Business Would Like to Implement

End of Meeting Minutes


FEEDBACK FORM

Student’s name


Stakeholder

Date completed

Dear Participant,

Thank you for assisting with providing your feedback on the student’s performance during this consultation activity.

You are asked to observe the student during the consultation meeting and confirm that they satisfactorily completed or demonstrated the requirements outlined in this form.

To provide your feedback, please:

Before the meeting

Review and discuss the requirements outlined in this Feedback Form.

Discuss any queries about the form with the student. If the student cannot answer your questions about the Feedback Form, you may contact the student’s training provider.

During the meeting

Observe the student as they complete/demonstrate each requirement outlined in this form.

After the planning

Confirm whether the student has satisfactorily demonstrated each requirement by checking YES and NO if otherwise

Provide specific written comments on the student’s performance (e.g. areas where the student did well, areas where the student can improve in, etc.).

Complete and sign the Participant Declaration section. Your signature must be handwritten.

Once complete, return the Feedback Form to the student.

Ensure comments are left in each section of the form, blank comment section areas will make the form invalid as evidence for the student.

Thank you very much and have a good day!


During the consultation, did the student YES NO Comments

1. Use appropriate language in their communication?

2. Use detailed and clear language to identify your needs?

3. Use active listening to confirm points discussed, including cloud computing requirements?

4. Use questioning skills to confirm points discussed, including cloud computing requirements?

5. Discuss your current computing resources and use previously documented to confirm accuracy?

6. Facilitate effective group interaction?

7. Influence direction of the group discussion, as appropriate?


PARTICIPANT DECLARATION


I have sufficiently observed the student, whose name appears above, in the meeting to discuss cloud computing needs and operational improvements.

My responses above is a true and accurate reflection of the student’s performance during the consultation meeting.


Participant’s name:

Participant’s signature


Participant’s title/designation:



Date signed:

End of Feedback Form



Assessor Feedback


Task 3 – Report Outcomes of Review

Steps to take:1. Review your findings from Part I Task 1 and Task 2 and collate

them into the Report template, which can be downloaded from this link:



2. Complete the Report with the following information:

Current computing resources and uses

At least two (2) of the business’s future computing needs.

At least two (2) potential improvements to business operations.

The information in your report must be consistent with the information you collected in Task 1 and Task 2.




3. Save and submit the Report. Use the filename:

BSBSMB412 Part I Task 3 Report

WORKPLACE PATHWAY

Complete the steps outlined in Part I Task 3 and the additional step below for the workplace pathway.

Additional step to take:When you’ve completed the Report, have your supervisor review the information you recorded and have them complete and sign the



Supervisor Declaration section of the template. Their signature must be handwritten.

If conducted in the workplace student is to submit the following Supervisor’s Declaration form




I have sufficiently observed the student, whose name appears above, completed this task in the workplace to the standard required and needs as per the assessment task.


Supervisor name:






Date signed:



Assessor Feedback


Part II. Investigate Cloud Computing Services

Task 1 – Research on Cloud Computing Services


Steps to take:1. Undertake research on at least three (3) types of services and

their costs. Ideally, the services you source must meet the needs you identified in Part I Task 2.

Specifically, you will need to research the following:

The name of the cloud computing service.

Description of this service, including specifications such as version, special features, subscription types, etc., if applicable. Include only those relevant to the identified business needs.

Corresponding cost(s), e.g. monthly and yearly subscription costs. Account for all costs that will cover the features required to address the identified needs.

2. Document your research in the Research template which can be downloaded at this link:



Complete all parts of the Research template.

3. While completing this task, you must seek assistance from two (2) specialist advisors.

Specialist advisors may include but are not limited to IT personnel within your organisation, your supervisor, tech support or customer representative of the cloud computing service you are researching on, cloud computing specialist, developers, etc.

The form of assistance you will seek will depend on your need, e.g. you may seek the advice of your IT personnel on the most appropriate cloud computing service to address the organisation’s needs or additional information regarding processes to integrate the cloud computing service into your organisation’s existing systems.

On the other hand, you may also seek tech support/customer representative to find out more about the cloud computing service, e.g. costs, system requirements, and other relevant details.

You will need to submit evidence of your consultation with these two (2) specialist advisors.



The evidence you submit may be:

If the consultation was done through a meeting, either online or face to face:

Meeting minutes if the consultation was done through a meeting.

Video/audio recording of the meeting

These must clearly show you have consulted with the specialist advisor and they have provided you with advice relevant to the cloud computing service.

If the consultation was done in writing:

Email correspondence with the specialist advisor

A screenshot of your inquiry posted on an internet forum

These must clearly show you have sent or posted an inquiry about cloud computing services and have received the relevant advice from the specialist advisor.

4. Save and submit the following documents. Use the filenames:

BSBSMB412 Part II Task 1 Research

BSBSMB412 Part II Task 1 Consultation Evidence 1


SIMULATED PATHWAY

Complete the steps outlined in Part II Task 1 and the following additional steps for the simulated pathway.

Additional steps to take:1. Write an email addressed to Michael Mathers and Dianne

Johnson to consult with them regarding the services you have researched. Their email addresses are as follows:

Michael Mathers <[email protected]>


Dianne Johnson <[email protected]>

Specifically, your email must:

Outline the three (3) services you found

Provide a brief description of each

Seek their feedback on these services

Write your email here:

BSBSMB412 Simulated Email (Part II Task 1)

2. You will receive a copy of the email you sent to Michael and Dianne. Take a screenshot of this and save it as:


3. You will receive a response from Michael and Dianne. Take a screenshot of this response and save it as:



https://docs.google.com/forms/d/e/1FAIpQLSfshX_iBz1seTcccjRJQFtpkOpXSBO382oZaSUIKX0ISoxiCw/viewform?usp=sf_link

RESEARCH

Completed by:

Title/Designation:

Organisation/Workplace:

Date completed:

Cloud Computing Service 1

Service:

Description:(Include features that will meet the business needs)

Associated costs:

Link to the webpage:



Service:

Description:

Associated costs:

Link to webpage:


Service:

Description:


Associated costs:

Link to the webpage:

End of Research Template



Assessor Feedback


Task 2 – Undertake Cost-Benefit Analysis


Steps to take:1. Undertake a basic cost-benefit analysis to compare the current

accounting system with the cloud computing service you have selected*.

The cloud computing service you select must be the one that is best suited to the business needs you identified in Part I Task 2 and one that is recommended by the specialist advisors you consulted with in Part II Task 1.

2. Use the Cost-Benefit Analysis template from this link to document your completion of this task.



To complete the template:

i. Complete the Monthly Cost Comparison section.

Identify monthly costs for the existing system and the monthly costs for the new system, including where relevant:

Hardware required for hosting software, e.g. a web server or local server maintenance, if applicable.

Monthly user licence costs

Monthly support costs

Costs associated with manual accounting processes that could be replaced with automation in the implementation of the new systems.

ii. Complete the Upfront Cost Comparison section.

Identify the upfront costs associated with both systems, including:

Cost of upgrading existing software systems to meet current needs, where relevant.

Cost of upgrading existing hardware systems to meet current needs, where relevant.

iii. Complete the Benefits section.

Describe the benefits the business will receive through the recommended cloud accounting platform, OVER and ABOVE the current system benefits.



3. Save and submit the completed Cost-Benefit Analysis template. Use the filename:

BSBSMB412 Part II Task 2 Cost-Benefit Analysis

WORKPLACE PATHWAY

Complete the steps outlined in Part II Task 2 and the additional step below for the workplace pathway.

Additional step to take:When you’ve completed the Cost-Benefit Analysis, have your supervisor review the information you recorded and have them complete and sign the Supervisor Declaration section of the template. Their signature must be handwritten.

SIMULATED PATHWAY


Additional step to take:Read Michael Mathers’s email to complete this task:

Michael Mathers’ Email




COST-BENEFIT ANALYSIS

Completed by:

Title/Designation:


Date completed:

Monthly Cost Comparison

Item

Current Costs Cloud-Based Costs

System:

System:

Total Monthly Costs

Add more rows, as needed


Upfront Cost Comparison

Item

Current Costs Cloud-Based Costs

System: System:

Total Upfront Costs

Add more rows, as needed

Benefits



By signing this declaration, I confirm that the information recorded above is true and accurate. I further confirm that I have sufficiently observed the student, whose name appears above, complete this task in the workplace.

Supervisor name:






Date signed:



Assessor Feedback

End of Cost-Benefit Analysis


Task 3 – Prepare Business Case

Steps to take:1. Develop a business case for implementing the cloud-based

accounting platform in your workplace. Use the Business Case template here:



2. Complete all sections of the Business Case template:

i. Introduction

In this section, write an introduction to your business case. Address all of the following points:

Your reason for putting forward this business case to implement a new cloud-based accounting platform in the business

Description of current accounting system(s) in use, and any limitations or inefficiencies impacting the business.

Explanation that you will be exploring both the risks and opportunities in moving to the new cloud accounting platform in your business case.

ii. Opportunities

In this section, outline at least two (2) opportunities that the new cloud-based accounting platform can provide to the business. These may include but are not limited to:

Cost-benefit opportunities Operational efficiency opportunities Software integration opportunities Data security opportunities Any other benefits

iii. Risks

In this section, outline at least two (2) risks associated with implementing the new system. Risks you outline may be associated with setting up and migrating to the cloud accounting system or using the system.



iv. Recommendation

In this section, provide a clear business case for implementing the new cloud accounting platform. Your business case must be convincing and address all of the following points:

Identify the cloud accounting platform you recommend

Discuss why you believe the new system should be implemented

Present the three (3) biggest benefits for the business in moving to this new cloud accounting platform

Discuss why the benefits and opportunities outweigh the risks

Discuss why you have recommended this platform over and above the other services

Compare the total cost of the current system and the new system over a span of two years. Include all monthly and upfront costs in your total

Where the cost of the cloud accounting system is greater than the current system, explain why the benefits outweigh the new costs




3. Present your case for approval to at least one (1) stakeholder, e.g. management, direct supervisor, client, or owner of the business.

Arrange a time for you and the stakeholder to discuss and review your business case.

Access the Feedback Form template here:





The Feedback Form outlines the skill requirements that you will need to demonstrate during the discussion with the stakeholder. You are required to demonstrate all of the skill requirements outlined in this form.

Before the actual discussion, review the instructions here and the Feedback Form with your stakeholder so you can prepare for this task.

4. After discussing your business case with the stakeholder, have them complete and sign the Feedback Form. Their signature must be handwritten.

5. Have the stakeholder sign the Stakeholder Declaration section of your Business Case, as proof you have presented this to them. Their signature must be handwritten.

6. Save and submit the completed, signed Business Case and Feedback Form. Use the filenames:

BSBSMB412 Part II Task 3 Business Case

BSBSMB412 Part II Task 3 Feedback Form

SIMULATED PATHWAY


This part of the assessment will be a role play activity.Additional steps to take:

1. Get one (1) volunteer to act as Michael Mathers in your presentation.

2. After the consultation meeting, although your volunteer is playing a fictitious character, have them provide their real name, signature, and contact details in the Business Case sign off and Feedback Form, as these are required for assessment.


BUSINESS CASE

Completed by:

Title/Designation:


Date completed:

Introduction

Opportunities


Risks

Recommendations


STAKEHOLDER DECLARATION



All points above has been presented to me.


Name:

Stakeholder’s signature


Stakeholder’s title/designation:



Date signed:

End of Business Case


FEEDBACK FORM

Student’s name


Stakeholder

Date completed

Dear Participant,




Before the meeting



During the meeting


After the planning








1. Use appropriate language in their communication while presenting their business case?

2. Use detailed and clear language present the business case?

3. Use active listening to confirm understanding of key points in the business case?

4. Use questioning skills to confirm understanding of key points in the business case?



I have sufficiently observed the student, whose name appears above, present their business case for implementing a new cloud computing system in the workplace.

My responses above is a true and accurate reflection of the student’s performance during the presentation.








Date signed:





Assessor Feedback


Part III. Plan and Implement Cloud Computing

Task 1 – Develop Implementation Plan


Steps to take:1. Develop a plan to implement the cloud-based accounting system

to facilitate the smooth transition from the current system to the new. Use the Implementation Plan template from this link:



While completing the Implementation Plan, you must seek the assistance of at least one (1) specialist advisor. Specifically, you need to consult with them to guide you in identifying the activities and the steps required to complete each goal outlined in your plan.

Specialist advisors may include but are not limited to IT, accounting personnel, tech support, who can provide advice relevant to the implementation of the plan.

At the completion of this task, you will need to submit evidence of your consultation with at least one (1) specialist advisor.

The evidence you submit may be:

If the consultation was done through a meeting, either online or face to face:

Meeting minutes if the consultation was done through a meeting

Video/audio recording of the meeting

These must clearly show you have consulted with the specialist advisor and they have provided you with advice relevant to the activities and steps in your implementation plan.

If the consultation was done in writing:

Email correspondence with the specialist advisor

A screenshot of your inquiry posted on an internet forum

These must clearly show you have sent or posted an inquiry on the activities and steps in your assessment plan and have received the relevant advice from the specialist advisor.

2. Complete the Implementation Plan template. Your Implementation Plan must include:

At least two (2) short-term goals for up to one (1) month

At least two (2) long-term goals for up to three (3) months



At least one (1) activity that needs to be completed to achieve each short-term and long-term goal

A step-by-step process for completing each activity (must include at least one (1) step or action item for each activity)

Training required to achieve at least one (1) goal

Coaching required to achieve at least one (1) goal

Note that training and coaching are different. Refer to the table below to understand the difference between these two.

Training Coaching

Transferring knowledge Enhancing knowledge or skills

Often used in a group setting Usually one-on-one

Frequently off-site or at a special facility

Usually on-the-job

Usually structured Usually unstructured

Formal Informal, conversational

Learning focused Development focused

Both the training and coaching you organise must assist the business in maximising its cloud computing potential. They must align with the needs of the business and the improvements you identified in Part I Task 2.

Timeframe or date for each activity





3. Complete the Implementation Budget section of the template. This section must include:

Itemised list for all costs associated with implementing the plan for each month.

This must account for all activities, training, and coaching and the budget you detailed in Part II Task 1 up to three (3) months and four (4) months and beyond.

Monthly total

Your budget must align with the business format and requirements.

4. Save and submit the following required documents. Use the filenames:

BSBSMB412 Part III Task 1 Implementation Plan

BSBSMB412 Part III Task 1 Consultation

WORKPLACE PATHWAY

Complete the steps outlined in Part III Task 1 and the following additional steps for the workplace pathway.

Additional steps to take:1. Access and locate the Supplementary Evidence template here

for this task:



Complete this template by explaining how your Implementation Budget aligns with the format of the business and its requirements.

The business format may relate to organisational format(s) for preparing budgets, department/team setup, office layout, etc.

Requirements are the needs you identified in Part II Task 1, any training and coaching need(s) on the new system to be implemented, any budget initially proposed by management,



etc.

2. When you’ve completed the Supplementary Evidence, have your supervisor review the information you recorded here and have them complete and sign the Supervisor Declaration section of the template. Their signature must be handwritten.

3. Save and submit the signed and completed Supplementary Evidence. Use the filename:

BSBSMB412 Part III Task 1 Supplementary Evidence

4. When you’ve completed the Implementation Plan, have your supervisor review the information your plan and have them complete and sign the Supervisor Declaration section of the template. Their signature must be handwritten.

SIMULATED PATHWAY

Complete the steps outlined in Part III Task 1 and the following additional steps for the simulated pathway.

Additional steps to take:1. Review the discussion notes from your second consultation with

Michael and Dianne below to assist you in completing the Implementation Plan.

Discussion Notes


2. When developing the Implementation Budget, ensure that it aligns with Accountability Now’s business format and requirements.

The business format relates to the department set-up, current computing resources and uses, and organisational format for preparing the budget, provided in the scenario.

While requirements are the needs you have identified in Part I Task 2, and the budget Michael Mathers has initially set for this project.

3. Send the Implementation Plan to Michael Mathers for review



and feedback, who, for the purposes of this assessment, will be your assessor.

4. Save and submit your correspondence with Michael Mathers (your assessor). This must include their feedback on your Implementation Plan. Use the filename:

BSBSMB412 Part III Task 1 Consultation


IMPLEMENTATION PLAN

Completed by:

Title/Designation:


Date completed:

Short-Term Goals (1st Month)

Short Term Goal 1

Date Activity Steps/action items to take


Short Term Goal 2


Short Term Goal 3


Add more Short Term Goal sheets, as needed.


Long-Term Goals (Beyond 1st Month)

Long Term Goal 1


Long Term Goal 2



Long Term Goal 3


Add more Long Term Goal sheets, as needed


IMPLEMENTATION BUDGET

Completed by:

Title/Designation:


Date completed:

Implementation costs (List projected costs incurred in the implementation)

Month 1 Costs Month 2 Costs Month 3 Costs Month 4 and Beyond Costs

Monthly total

Total implementation budget required

Add more rows, as needed.



By signing this declaration, I confirm that the information recorded above is true and accurate. I further confirm that I have sufficiently observed the student, whose name appears above, complete this Implementation Plan in the workplace.

Supervisor name:






Date signed:

End of Implementation Plan


SUPPLEMENTARY EVIDENCETo be accomplished only if the student is completing the

Workplace Pathway

Completed by:

Title/Designation:


Date completed:

Explain how the Implementation Budget you prepared aligns with your organisation’s business format.

Include in your response a description of your organisation’s business format. The business format may relate to organisational format(s) for preparing budgets, department/team setup, office layout, etc. that are relevant to the Implementation Budget you prepared.

Explain how the Implementation Budget you prepared aligns with your organisation’s business requirements

Your response here must be consistent with the needs you identified in Part I. Task 2.



By signing this declaration, I confirm that the information recorded above is true and accurate and reflects the organisation’s business format and requirements as discussed above.

Supervisor name:






Date signed:

End of Supplementary Evidence



Assessor Feedback


Task 2 – Implement Cloud Computing System


Steps to take:1. Arrange a meeting with at least two (2) participants to discuss

the Implementation Plan you developed in Part III Task 1.

2. Access the Meeting Minutes and Feedback Form from this link:



Use the Meeting Minutes to document your discussion with the attendees. Your discussion must cover all the agenda items in the meeting minutes.

The Feedback Form outlines all the relevant practical skills that you must demonstrate during the meeting. This will be completed by the two (2) stakeholders you have met with for this task.

Review the instructions here and the templates with the stakeholders before you proceed so you can prepare for this task.

3. During the actual meeting:

Communicate key points of the plan

Promote key points of the plan

Key points include all the short-term and long-term goals, timeframes for each goal, activities and the steps involved in each activity, and the training and coaching involved.

Document your discussion in the Meeting Minutes template.

4. After the meeting, have the attendees complete and sign the Feedback Form. Their signature must be handwritten.

Submit the Meeting Minutes to your attendees. Have them complete and sign the Meeting Minutes template. Their signature must be handwritten.

5. Save and submit the completed and signed Meeting Minutes and Feedback Forms. Use the filenames:

BSBSMB412 Part III Task 2 Meeting Minutes

BSBSMB412 Part III Task 2 Feedback Form 1



BSBSMB412 Part III Task 2 Feedback Form 2

MEETING MINUTES

Date: Time: Location:

Meeting called

Facilitator

Notetaker

Timekeeper

Attendees

Key Points of the Implementation Plan

Agenda Item 1: Short-term Goals (Summary of activities, steps/action items, and timeframes)


Agenda Item 2: Long-term Goals (Summary activities, steps/action items, and timeframes)

Agenda Item 4: Benefits & Opportunities

General Discussion

End of Meeting Minutes


FEEDBACK FORM

Student’s name


Stakeholder

Date completed

Dear Participant,




Before the meeting



During the meeting


After the planning








1. Use appropriate language in their communication?

2. Use detailed and clear language to communicate key points of the Implementation Plan?

3. Use active listening to confirm points discussed, including key points of the Implementation Plan?

4. Use questioning skills to confirm points discussed, including key points of the Implementation Plan?

5. Support you in becoming more efficient using cloud computing?

E.g. Answered your questions about the new cloud computing system, assisted you in understanding the system, shared with you techniques/ways how you can become more efficient using cloud computing, etc.

6. Encourage you in becoming more efficient using cloud computing?

E.g. Communicated in an encouraging and motivating manner, discussed with you the potential benefits of the new cloud computing system, etc.



By signing this declaration, I confirm that I have sufficiently observed the student, whose name is recorded above, during the consultation meeting.

I further confirm that my responses above is a true and accurate reflection of the student’s performance during the student.







Date signed:




Assessor Feedback


Task 3 – Support the Implementation of the Plan


Steps to take:1. Write an email to at least two (2) work teams to communicate

the implementation of the new cloud accounting system and the key points of your Implementation Plan.

When writing your email, ensure that you demonstrate:

Supporting the work teams to becoming more efficient using cloud computing.

This can be demonstrated through informing them that training and coaching will be provided to support them during the transition, asking them if they have any questions or concerns regarding the new cloud accounting system, directing them to helpful materials and resources on the new cloud accounting system, etc.

Encouraging the work teams to become more efficient using cloud computing.

This can be demonstrated by being encouraging and motivating in your communication, using positive language, discussing the benefits they can get from becoming more efficient using cloud computing, etc.

Using clear language and workplace conventions in your email.



2. Take a screenshot of your email. Save and submit this screenshot. Use the filename:

BSBSMB412 Part III Task 3 Email to Work Teams

The screenshot must clearly show your message demonstrating the above and that you have addressed this to at least two (2) work teams (can be more than one (1) email group, multiple email addresses, or can be a companywide email)


SIMULATED PATHWAY


Additional steps to take:1. Address your email to:

Accounts Group <[email protected]>

Sales Group <[email protected]>

Write your email here:

BSBSMB412 Simulated Email (Part III Task 3)

2. You will receive a copy of the email you sent. Save this as:

BSBSMB412 Part III Task 3 Email to Work Teams



Assessor Feedback


https://docs.google.com/forms/d/e/1FAIpQLSfshX_iBz1seTcccjRJQFtpkOpXSBO382oZaSUIKX0ISoxiCw/viewform?usp=sf_link

Task 4: Legal Requirements

Identify at least two (2) of each of the following:

Legislation that applies to implementing cloud computing in business operations.

Two (2) regulations apply to implementing cloud computing in business operations.

Two (2) standards apply to implementing cloud computing in business operations.

Two (2) codes of practice apply to implementing cloud computing in business operations.

Briefly explain how each applies to implementing cloud computing in business operations.

Specify your state/territory and industry for your assessor’s reference.

State/territory:

Industry:

Legislation

LegislationHow this applies to the implementation of cloud computing in business operations


Regulations

RegulationsHow this applies to the implementation of cloud computing in business operations

Standards

StandardsHow this applies to the implementation of cloud computing in business operations


Codes

CodeHow this applies to the implementation of cloud computing in business operations



Assessor Feedback


Overall Marking Form (For the Assessor’s Use Only)

OVERALL MARKING RESULT FORM (For the Assessor’s Use Only)

Assessment Details

Student’s Name:

Assessor’s Name:

Unit(s) of Competency BSBSMB412 Introduce Cloud Computing into Business Operations (Release 1)

Practical Assessment

Project Assessment S NYS

Project Part I., Task 1 – Review Current Computing Resources and Uses

☐ ☐

Project Part I., Task 2 – Identify Future Computing Needs and Improvements

☐ ☐

Project Part I., Task 3 – Report Outcomes of Review ☐ ☐

Project Part II., Task 1 – Research on Cloud Computing Services ☐ ☐

Project Part II., Task 2 – Undertake Cost-Benefit Analysis ☐ ☐

Project Part II., Task 3 – Prepare Business Case ☐ ☐

Project Part III., Task 1 – Develop Implementation Plan ☐ ☐

Project Part III., Task 2 – Implement Cloud Computing System ☐ ☐

Project Part III., Task 3 – Support the Implementation of the Plan ☐ ☐

Project Part III, Task 4 – Legal Requirements ☐ ☐


Signature Authentication Checklist

This checklist will guide you in authenticating the signatures provided by the student in their assessment workbook and evidence submissions.

Read each checklist item and tick YES only if you confirm that the item is a true and accurate reflection of the signature authentication you have conducted.

Checklist Item Check if completed

I have checked the signature provided by the student in the Assessment Workbook Cover Sheet against the signature they provided to the Training Provider and matches.

☐

Third Party Verification Log

Instructions for the Assessor:

You are required to contact all third-party personnel involved in the student’s assessment to verify the student’s performance and evidence submissions and to confirm with them whether the student’s evidence submissions are true and accurate.

Complete this Third-Party Verification Log to document your completion of this process. In completing this log, provide all of the following required information for each third-party personnel:

Name of third-party personnel contacted

Role in the student’s assessment (e.g. workplace supervisor, observer, or learner)

Contact details (phone number or email address)

Date contacted

You must also confirm that third-party personnel have verified the student’s evidence submissions are true and accurate.


Name of Third-party Contacted

Role in the Student’s

Assessment

Contact Details (Phone

number or email

address)

Date contacted

Third-Party verifies evidence

submissions of the student are true and

accurate?

Yes ☐ No ☐Assessor’s notes:



Overall Result for this Workbook S NYS

Overall Result ☐ ☐

Assessor’s Comments/Feedback


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