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Page 1: TABLE OF CONTENTS€¦ · Boulevard Place, formerly the Chadwick Manor Shopping Center, was renovated and redeveloped in 2004 from an aging neighborhood retail center to a thriving

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Page 2: TABLE OF CONTENTS€¦ · Boulevard Place, formerly the Chadwick Manor Shopping Center, was renovated and redeveloped in 2004 from an aging neighborhood retail center to a thriving

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This Tenant Handbook is designed to provide you with helpful information that will assist you in settling into your new space and will answer common questions that you may have regarding your Lease. TABLE OF CONTENTS Page

Location…………………….…………………………………………… 4 Building Hours………………………………………………………. 4 Parking………………………………………………………………….. 5 Call Box Building Entry System………………..……………… 5 Key Cards/Fobs………………………………………………………. 5 Keys………………………………………………………………………... 5 Lock Out Policy……………………………………………………….. 6 Signs, Lettering, and Notices…………………………………… 6 Tenant Portal…………………….…………………………………… 6 Telecommunication Services………………………………….. 7 Low Voltage (cabling & wiring)……………………………….. 7 Heating and Air Conditioning…………………………………... 7 Maintenance Service……………………………………………….. 8 Elevators…………………………………………………………………. 8 Postal Services…………………………………………………………. 9 Payments…………………………………………………………………. 9 Certificate of Insurance…………………………………………….. 10 Notifications……………………………………………………………. 10 Moving…………………….……………………………………………… 11 Cleaning Services……………………………………………………. 12

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Window Cleaning……………………………………………………. 12 Snow Removal………………………………………………………… 12 Smoking on the Premises………………………………………… 13 Customer Functions/Events Guidelines…….……………… 13 Lost and Found………………………………………………............ 13 Solicitation……………………………………………………………… 13 Construction of Space..…………………………………………… 13 Emergency Phone Numbers…………………………………… 15 Fire Safety…………………………………………………………….. 15 False Alarms…………………………………………………………. 18 Person in Need of Assistance…………………………………. 18 Building Evacuation Procedures……………………………. 19 Preparing for the Unthinkable………………………………. 20 Evacuation Routes……………………………………………….. 21 FORMS Tenant Contact Information Form…………………………. 22 Elevator Reservation Request……………………………….. 23 Notification Sign Up Form……………………………………. 24 Access Cards/Fobs Administration………………………. 25 Tenant Signage Form…………………………………………… 26 Authorization for Direct Payment………………………… 27 Persons In Need Of Assistance…………………………….. 28

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As always, please feel free to contact us if you have any additional questions or concerns. We can be reached at (410) 363-3434 or visit our website at www.davidsbrown.com. Welcome to Boulevard Place Boulevard Place, formerly the Chadwick Manor Shopping Center, was renovated and redeveloped in 2004 from an aging neighborhood retail center to a thriving new Class A mixed-use project with office, retail, and medical space. Boulevard Place is managed by David S. Brown Enterprises Ltd, a full-service property management company established in 1933. We are one of Baltimore’s most innovative real estate companies providing development, construction, sales and management services in residential and commercial properties. We would like to welcome you to your new space at Boulevard Place and look forward to serving you. Location Boulevard Place 7091 Security Boulevard, Baltimore, Maryland 21244 7101 Security Boulevard, Baltimore, Maryland 21244 7111 Security Boulevard, Baltimore, Maryland 21244 7139-7141 Security Boulevard, Baltimore, Maryland 21244 7145-7171 Security Boulevard, Baltimore, Maryland 21244 7173 Security Boulevard, Baltimore, Maryland 21244 7175 Security Boulevard, Baltimore, Maryland 21244 Building Hours Building is accessible seven (7) days a week, twenty-four (24) hours a day, 365 days a year. The building common area hours are: Monday – Friday……7:00 am – 7:00 pm Saturday …………… 8:00 am – 1:00 pm The retail lobby door suites and office suites are served during non-normal business hours by a telephone access system.

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Parking Free, abundant surface parking available on site. Call Box Building Entry System Boulevard Place has a call box system outside at the entrance to each office building. This system can be used 24 hours a day to let your visitors into the building. Note: entry doors are unlocked during normal business hours. To use the call box your guest should scroll through the list and find your company name. When they do they should dial the four-digit code next to your name. By dialing the four-digit code the guest is calling the phone number that you have requested to be put in the call box. To let your guest in, press 9 on your phone to unlock the door. Tenants are not automatically entered into the call box. You must inform property management in writing how you would like your name to appear in the call box as well as the number that you would like to have put in. You will find under the forms section of this handbook a form labeled Call Box Building Entry System Form that you can fill out and send to your property manager. The number can either be a land line or a cell phone. Key Cards/Fobs During non-business hours, main entry doors are secured at Boulevard Place. You will be provided with access key cards that allow access to the building during secured hours. Please fill out the Key Cards/Fobs Request Form (see Forms section of this handbook) at least two weeks prior to move-in. If you need to activate or deactivate a keycard, please also contact your property manager. Replacement Key Cards are available for a $10 fee for each card. Keys Each Tenant will be provided with key cards to your suite. Please fill out the Key Card Request Form (see Forms section of this handbook) at least two weeks prior to move in.

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Lock Out Policy Tenants that request building staff to let them into locked offices are often unaware that this puts our staff members in a difficult position. We do not know every employee of your company and do not want to accidentally grant access to a former employee or an unauthorized person into your suite. For security, safety and liability reasons, the building staff (including management) has been instructed not to unlock tenant suite doors except in an extreme emergency. If one of your employees becomes locked out of your suite, we suggest that he/she contact a fellow employee for access. You many want to designate a person or persons in your office to handle such situations. Also, please note that the same policy applies to after-hours access to the building. All employees must use their access cards. Signs, Lettering and Notices Suite entry signage must be ordered through the property manager. A form to request your signage is included in the “Forms” section of this handbook. The building directory in the lobby displays your company name and suite number. If you require additional listings or wish to make changes to your current listing, please contact your property manager.

Signs and notices displayed in any public area of the building require prior approval from the property manager. Tenant Portal To locate the most current information about your property, log on to www.davidsbrown.com and click on Tenant Portal on the left hand side. You can submit a maintenance request, download your property Tenant Handbook, schedule an amenity/event and view a calendar of community events.

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Telecommunication Services The following providers can offer all tenants a variety of telecommunication services:

• Comcast 1-866-682-7927 • Verizon FIOS 1-888-591-6075

These services may include dedicated internet access as well as a variety of advanced internet services. Low Voltage (cabling + wiring) All wiring associated with telephones, security systems and computer lines are the responsibility of the Tenant.

Heating and Air Conditioning

The heating, ventilating and air conditioning (HVAC) in your building is designed to control individual floors and offices independent of the rest of the building. The HVAC system is automatically controlled by a computerized energy management system, which is monitored and controlled by the building engineer.

Boulevard Place will be closed on the following observed legal holidays: New Year’s Day Labor Day Memorial Day Thanksgiving Day Independence Day Christmas Day

David S. Brown Enterprises will send you a notification prior to the holiday reminding you the building will be closed, or of any changes to our normal holiday schedule. If you require after hours HVAC services, please submit a request by logging onto https://platform.geneaenergy.com/ to schedule HVAC. When you move in you will receive a welcome email with your user name and password. If you have any questions or need assistance, please contact the service department at [email protected] or 410-363-3434. Please refer to your Lease Agreement for defined billing of afterhours HVAC.

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Maintenance Service

Boulevard Place prides itself on an efficient Service Department and has a staff to routinely deal with the maintenance and operation of the building’s mechanical, electrical and plumbing systems. We will do everything practical to keep the building well-maintained. Your assistance in this area is appreciate, as we may not be aware of the item of concern in the building or on the ground. Service Requests can be made by going to the Tenant Portal or emailing [email protected] or during normal business hours by calling David S. Brown Enterprises’ Service Department at 410-363-3434. Should you have a maintenance emergency during off hours or on weekends, please call 410-363-3434 and follow the prompts to leave a message and the appropriate personnel will be contacted. Elevators

Each office building at Boulevard Place has high-speed passenger elevators that are operational 24 hours per day. The elevators are equipped with call buttons in case of emergency or entrapment. The elevator is equipped with an alarm button and emergency phone. When the contact button/phone is used, a call is automatically placed to the monitoring office. The dispatcher will immediately contact the appropriate personnel to handle the situation. In case of a fire that trips a smoke detector, elevators will return to the ground floor for emergency personnel. The elevators will remain locked on the first floor until emergency personnel have deemed them safe for use. Please do not block or hold open the doors of the elevator as this may cause delays to the other Tenants or result in mechanical malfunctions to the elevator. Do not use the red call button to hold the elevator. If the elevator should stop between floors, check that the button has not been accidentally depressed. Please contact the Property Manager for extended use of the elevator and when moving in or moving out. See the Forms section of this manual for the Elevator Reservation Form. Report any non-emergency problems to the service department. In the event key or other items are dropped in the gap between the floor and the elevator floor, the assistance of the elevator vendor is required to obtain the items. All costs incurred are the responsibility of the Tenant. Please contact service department with any questions or concerns.

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Postal Services

The U.S. Postal Service will pick up and drop off mail at your suite Monday through Friday. Each Tenant is responsible to notify the postal service of their change of address. Your company’s mailing address should be as follows:

(Company Name) 7091 / 7101 / 7111 / 7139-7141 / 7145 / 7147 / 7149 / 7151 / 7153 / 7165 / 7171 / 7173 / 7175 Security Boulevard (Your Suite Number) Baltimore, MD 21244

Payments

All payments should be made payable to and sent to the following address:

Chadwick Manor, LLC P.O. Box 548 Owings Mills, MD 21117

We do not invoice for rent. It will be your responsibility to mail your payment prior to its due date. David S. Brown also offers the opportunity of paying your rent electronically (ACH) by deducting directly from your account on a specified date by setting up ACH. A form is provided under the FORMS section. If setting up ACH, the form must be received prior to the 20th of the month for ACH to be activated by the 1st of the following month.

Returned Checks

There is a $35.00 service fee for checks returned by your bank. A replacement money order or certified check will be required after a check is returned by your bank. Our office is not permitted to resubmit a dishonored check. Personal/Company checks will no longer be accepted if a personal/company check has been dishonored three-time (3). Late fees will be accessed if the money order or certified check is not received by the 5th of the month. Because we do not render monthly invoices, please keep in mind that your rent is due on the first day of every month. Should you have any questions regarding your account, please contact your Lease Administrator, Ann Febraro at 410-581-2430 or [email protected] or 410-363-3434 and the receptionist will put you in contact with your Lease Administrator.

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Commencement Letter

Your Lease Administrator at David S. Brown Enterprises will send you a detailed Welcome Packing including a commencement letter following occupancy to confirm base rent, applicable expenses and your actual commencement date. Recovery Escrows Recovery Escrows are reviewed and adjusted at the time of rent increases. If you have any questions about your recoveries, please contact your Lease Administrator.

Certificate of Insurance

Per your Lease Agreement, please secure and submit a Certificate of Insurance (COI) on behalf of the Tenant and any contractors that may work within the premises. The COI must list both Chadwick Manor, LLC and David S. Brown Enterprises, LTD as Additional Insured. Please provide the insurance section of your Lease Agreement to your insurance provider so they can prepare the COI.

Once you have secured your COI, please mail or email a copy to:

Ann Febraro David S. Brown Enterprises, LTD 100 Painters Mill Road, Suite 900 Owings Mills, MD 21117 [email protected]

Notifications Building Management utilizes multiple sources of communication, including emails, phone, and the building website to announce upcoming repairs, maintenance, events and emergencies. You may register to receive emails and notifications directly from us by going to the Tenant Portal and clicking “Subscribe To Notifications”. Please select your property/building and fill out the form. Additionally, you can sign up employees in your office by using the notifications form in the FORMS section of this handbook. Employees can update their email preferences or unsubscribe at any time by clicking on the links on the bottom on the emails.

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Please contact us with any changes to contact information so we can properly notify you via email or phone in case of emergencies.

Moving

Selecting a Moving Company There are many options for moving companies in the area. We suggest you connect with a company as early as possible to secure your ideal moving dates. We recommend looking for companies with reliable trained help, checking references and asking for a detailed explanation of their insurance coverage and claims procedures.

Move-In Procedures

Please coordinate your move-in schedule with our Commercial Maintenance Service Department at 410-363-3434. David S. Brown Enterprises must clear all moving arrangements. Elevator pads will be provided by David S. Brown Enterprises. All moves will be scheduled on a first come, first served basis.

• Large office moves (more than two elevator loads) may only occur on the weekends or

after 7:00 p.m. Monday through Friday. • When moving furniture or equipment, please provide the Commercial Maintenance

Service Department with the completed Elevator Reservation Form. If the move involves the utilization of a professional moving company or furniture delivery personnel, a Certificate of Insurance must also be provided with the following as additional insured:

Chadwick Manor, LLC as Owner AND David S. Brown Enterprises, Ltd, as Manager

• The movers are responsible for providing acceptable floor covering to protect the lobby and elevator floors.

• The moving contractor will be responsible for any damage to the building resulting from the move.

• Movers and delivery personnel are not to block pedestrian traffic or vehicular traffic during the move.

• Your property manager will inspect your move-in route to your suite before and after your move. David S. Brown Enterprises recommends your moving coordinator to attend the walkthrough.

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Cleaning Services

David S. Brown Enterprises has employed a janitorial contractor to clean the office building nightly from approximately 6:00 p.m. to 10:00 p.m. Monday through Friday. The building will not be cleaned on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. The cleaners are responsible for cleaning common area floors (i.e.: mopping, vacuuming and periodic waxing).

Large amounts of trash (i.e.: due to contraction, moving or an office cleanup day) should be coordinated with your property manager. Depending on the volume of trash created you may be responsible for additional removal costs. Due to safety concerns, trash should never be placed in the halls or service corridors.

If a Tenant spills something or otherwise stains the carpet or floor, the cleaners or porter will attempt to remove the substance/stain. If the substance cannot be removed by conventional methods, the Tenant may be responsible for having the stain removed. Please notify your property manager as soon as possible in the event of a spill in common areas. Time is of the essence when preventing stains.

Window Cleaning

Exterior window cleaning will be scheduled semi-annually. You will be informed by memorandum prior to the scheduled date of each cleaning.

Snow Removal

During the winter season, the weather is often unpredictable when it comes to snow, ice, sleet, freezing rain or any combination thereof. Building management coordinates the snow removal services for the property. This may include but is not limited to plowing, blowing or hauling away snow if necessary; shoveling, and/or salting/sanding; or chemical application as per the condition stated above for the parking lot, drive and fire lanes, garage entrance and sidewalks.

Snow removal service levels and frequencies under which the snow removal contractor performs may vary throughout the business day but please know that this is typical and with industry standards.

Snow removal is coordinated by David S. Brown Enterprises and will be billed in accordance with your Lease Agreement. If you should observe any issues with snow removal, please contact our service department.

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Smoking on the Premises

Smoking and vaping is prohibited in tenant’s suites and any area inside the buildings such as public areas of the building such as elevators, lobbies, stairwells, loading docks and all restrooms. Smoking and vaping is prohibited directly outside of any building access door. For the comfort and safety of all building occupants and guests, please adhere to posted no-smoking signs and smoke in designated areas only.

Customer Functions/Events Guidelines

If you are planning a function (party, reception, fund-raiser, etc.), please notify your property manager in advance. David S. Brown Enterprises maintains certain policies and procedures to help coordinate the event, limit liabilities to the building, and ensure the safety of all visitors and guest. Your property manager may ask for the following information: date of event, time, number of guests, any vendors, presence of alcohol, parking requirements, overtime HVAC requirements, service elevator use, janitorial needs, electrical requirements (for other equipment), security requirements and certificate of insurance.

Lost and Found

Please report any lost or missing items to your property manager. Items found on the premises are kept by your property manager.

Solicitation

Solicitation is not allowed in the buildings. Any salespersons or suspicious persons should be reported to David S. Brown Enterprises immediately at 410-363-3434 and the police by calling 911.

Construction of Space

Depending on the terms of your lease, your space will be turned over to you “as-is”, or we will be performing previously agreed upon interior construction alterations that are referred to in your lease. Interior Design

Should work be required, the next step will be the design process starting with design development through construction documentation. You will be working with one of our in-house interior designers one-on-one to design your new suite. Our interior design team can guide you through the interior layout and design process. We maintain a full library of finish samples, and our staff will integrate your choices with your design for a coordinated design effort. The designers produce in-house construction documents to make your

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process seamless. Please contact Danielle Bush at 410-363-3434 or [email protected] to schedule an appointment. During your lease term if you find that you desire interior design work, please feel free to reach out to Danielle at any time.

Construction

Our Construction department will be given a copy of your agreed upon construction documents. The construction documents will be used to apply for the required interior alterations from Baltimore County. Our construction team will meet with any necessary subcontractors and develop a construction work schedule, if necessary, along any required interior alteration permits.

As work commences on your suite, you will be kept apprised of job status and informed of a move-in date. Please note that any additions or changes to the improvements as delineated in the lease will be the responsibility of the tenant and may result in additional charges. Walk-Through Inspection Once the build-out of your suite is completed, we will tour the suite and create a “punch list”, identifying any items that require attention or correction. We will make every attempt to complete the list as soon as possible. At the end of construction, you will be presented with a Construction Acceptance Certificate signifying that the suite is completed and ready for move-in. Tenant Construction David S. Brown Enterprises, LTD interior design and construction team is available to perform design, construction, renovations or alterations anytime during your lease. As a developer and manager of more than 5 million square feet of commercial real estate, we have teams in place to serve you and can provide economies of scale in purchasing. Tenants that utilize an outside contractor for any construction, renovations or alterations performed within their space after initial lease improvement will first need to obtain prior written approval from the Landlord/Owner and to begin discussions at the earliest possible stage. A written request for outside construction approval should include an architectural drawing or detailed sketch of the proposed improvement. After the initial request, detailed construction drawings will need to be provided prior to final approval. A list of all contractors and sub-contractors for the proposed project must also be submitted for approval.

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Once written approval is obtained, it is the tenant’s responsibility to ensure that all work is performed in compliance with the rules and regulations provided by the property manager. This includes but is not limited to the following: • Providing copies of the contractor’s certificates of insurance for the appropriate amount

of general liability and workers’ compensation coverage. • Providing a copy of the building permit for the work being undertaken. • Making appropriate arrangements in advance with the property manager for the

admittance of workers and the delivery of materials. • Ensuring that the contractor cleans the space during and after the construction period. • Noise producing work shall be performed before or after hours. • Obtaining prior written approval for any changes that depart from the original plans. • Upon completion, providing the DSB Interior Design Department with architectural,

mechanical and electrical as-built drawings. Emergency Phone Numbers

Emergency: Fire, Police, Ambulance……………………………………. 911 Local Police Non-Emergency…………………………………………….. 410-887-2222 Local Fire Non-Emergency……………………………………………….. 410-887-4500 Northwest Hospital…………………………………………………….…. 410-722-4800 Poison Control……………………………………………………………. 800-222-1222 Chemical & Oil Spills, National Terrorism Response Center……………. 800-424-8802 Baltimore Gas & Electric…………………………………………………. 877-737-2662 Baltimore City Water and Sewer…………………………………………. 410-396-5352

FIRE SAFETY

Fire prevention and safety is the responsibility of everyone. During an actual emergency, the audible alarm, strobe lights and any announcement are intended to provide as much warning as possible of a potentially dangerous situation.

NEVER HESITATE TO CALL THE FIRE DEPARTMENT- 911

Your Best Defense Against a Fire is to Plan Ahead

Maintenance personnel perform regular inspections of common areas, fire warning and fire suppression equipment. However, it is still important for each tenant and their occupants to regularly inspect their suite and work areas for potential fire hazards.

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BELOW IS A SUGGESTED LIST OF SOME PRECAUTIONARY STEPS TO FOLLOW:

• The office wiring was designed for specific electrical load. Overloaded electrical

circuits or outlets cause overheating creating a fire hazard. Contact your property manager should your electrical needs not be adequate.

• Using extension cords in lieu of permanent wiring is not permitted. • Keep emergency exits open and free of boxes or furniture. • If applicable, keep sprinkler heads free from obstruction. The National Fire Code

indicates that nothing shall be within 18 inches of the ceiling. The heat from the fire must reach the head for it to release and extinguish the fire.

• Appliance connections and cords should be kept in good repair. • Turn off kitchen appliances when unattended. • Flammable materials are not permitted. However, if you have any materials necessary

for the operation of an office, store with lids tightly closed in an approved metal or safety container.

• Law strictly prohibits smoking anywhere in the building. • The use of space heaters is strictly prohibited. • Know how to use a simple fire extinguisher. • Report any sparks, odors from any electrical outlets or equipment, or any potential fire

hazard to your property manager immediately.

Please make yourself aware of the emergency procedures listed here to further enhance your safety.

Before a Fire occurs • Know your options to exit the building, and where to meet other tenants. • Know the location of the closest Fire Alarm Pull Station. • Know where the closest Fire Extinguisher is.

If Alarm Sounds (or someone is yelling “FIRE”) • Prepare to leave building • Do not panic • Proceed to the nearest exit orderly • Be aware and alert • Feel Each Door Before Opening It:

- If Hot, Stay In Office - If Cool, Open Slightly - Check for Smoke; If Clear, Proceed to Exit - If there is smoke, CRAWL, fresher air will be at the floor

• Close Door Behind You, Take Your Keys So You Can Go Back If You Can’t Use The Exits • NEVER USE THE ELEVATORS DURING A FIRE. They could stop at the fire floor. • Meet other Employees at designated location outside of the building. • The fire department will give an “all clear” when it is safe to reenter the building.

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If an Alarm is not sounding, pull a manual pull station down to activate the alarm system.

If You Can Not Exit Your Office: • Remain calm; your office may be the safest place to be. • Wet down towels or clothing and place them around doors and cracks to block smoke from

entering. • Cover nose and mouth with wet cloth to cut down any smoke you may inhale. • Turn off heat or air conditioning to prevent smoke entry through ventilating system. • Proceed to your balcony or window, signal and call the Fire Department and wait to be

rescued.

If Fire Starts in Your Office: • Remain calm. • If fire is small, use Fire Extinguisher (Do NOT attempt to fight the fire if you do not know

how to use a fire extinguisher, it is not the type for the fire or you place yourself in danger.) • If that does not put out the fire immediately – Call 911 and Evacuate • Engage the Fire Alarm Pull Station, yell, “FIRE” and alert co-workers and other employees

while exiting. Fire Extinguishers are located in your suites and at each stairwell and can be operated easily: • Pull the Safety Pin (typically a twist/pull action) • Aim Nozzle at the Base of the Fire • Squeeze the Trigger Handle • Sweep Slowly from Side to Side

Never re-hang an extinguisher once it has been discharged, even if only used for a few seconds. Notify the property manager so a licensed contractor can recharge it.

Location of Exits

There are multiple fire stairs in the building. In case of an alarm, use the exit nearest and most accessible to you when the alarm sounds. Proceed calmly and orderly down the stairs to the Lower Level and exit to the areas outside the building. Avoid blocking the exits and congesting the area. Never attempt to use elevators during a fire alarm.

Means of Egress and Exits

Corridors leading from areas outside of occupied office spaces are fire corridors which provide a means of egress to an approved fire exit. These corridors have a fire rating and thus, all tenant entry doors must always be closed as these doors are an integral part of the fire protection.

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Responsibility

It is the responsibility of all tenants to exercise reasonable care and caution during a fire emergency. Therefore, it is critical that your company helps employees understand the evacuation procedure and select one or two employees to “search” their area and ensure that all employees vacate the premises in an orderly manner.

• Have an evacuation route planned for the office and individual area. See that emergency

exists are posted within the suite. • Identify individuals within the company who require special assistance in evacuation.

Assign a Buddy. • Identify areas within your office that may not be able to hear or see the fire alarm system. • Select a pre-arranged assembly site away from the building. • Maintain up-to-date organizational charges and current roster of all personnel to include

home and cell telephone numbers. • Locate all building exists. • Know the location of fire extinguisher and how to use them. • Periodically inspect your area for safety. • Instruct Assistant Safety Monitors of their responsibilities during drills or actual

evacuations.

FALSE ALARMS

Whenever you hear an alarm bell or other signaling device or fire alarm, do not try to evaluate the situation. All alarms are to be considered a true emergency, and it is the responsibility of all tenants to leave the premises.

False alarms are a crime and as much of a nuisance to fire personnel as it may be to us, but you cannot wait to verify the threat of fire, by then, it may be too late. Do not risk your life for the sake of a few minutes, evacuate!

Help prevent the nuisance of false alarms by understanding that false alarms could cost lives. Report any suspicions of false alarms and the possible culprit to the authorities.

PERSON IN NEED OF ASSISTANCE

To assist emergency personnel, please provide a list of anyone who is physically limited in the ability to evacuate the building in an emergency, indicating on what floor he/she works, cell number, assigned buddy and buddy cell number. Keep this list updated and inform your property manager of any changes. Each person in need is required to have an assigned Buddy that ensure they safely exit the office and position themselves in the stairwell.

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BUILDING EVACUATION PROCEDURES

In the event of a fire or any other emergency that would warrant the complete exodus of this building, proceed to the main entry door of your suite (remember to feel the door first for any warmth), enter the fire corridor orderly and without panic and walk briskly (do not run) to the fire stairs closest and most accessible to you. Continue to exit promptly to the lowest level and exit outside. If your stairwell becomes impassable, go to the closest floor to reach another stairwell and continue down.

If you see smoke from under your door, place your palm gently on the door surface to check for warmth or heat. If the door is hot, do not open the door. In larger areas where there is more than one door, try another and repeat the check. If the smoke is too heavy, do not enter the hallway. Close the door, place wet towels or clothing along the bottom edge of the door. Call the Fire Department at 911 if you can NOT evacuate from your location and report your location and circumstances. Cover heating and AC vents, if possible, with towels or clothing. Place a wet towel or cloth over your mouth and nose. Stay low, below the smoke. Do not break out the windows unless it is a last resort as it may allow smoke into your space.

Take only essentials such as coats, briefcases, purses, and leave. Time is very important, and the evacuation of each office must be completed as soon as possible.

If you are in an elevator when the alarm sounds, remain calm. The elevator will automatically go to the first floor and open. Elevators from that point are available to emergency personnel only.

An Emergency Evacuation Floor Plan of each floor is included in these procedures. There should be one posted in each customer suite by each exit.

Building personnel and authorities will make the best efforts to prohibit the entrance of unauthorized personnel during an evacuation. Upon receiving the “all clear” signal from the authorities in control, tenant may reenter the building.

Evacuation Guidelines

1. Prepare to leave at once. 2. Take only what is necessary. 3. Feel the door for heat. 4. Proceed briskly, do not run to exits. 5. Do not crowd steps or landings, maintain a smooth orderly flow. 6. Exit to lower level to street. 7. Searchers report suite/area status to building personnel/first responders. 8. Do not congest exits or area immediately surrounding exits. 9. Do not burden emergency personnel with questions or impede their work. 10. Do not re-enter the building until the fire department gives an “all clear” or gives

further instructions.

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PREPARING FOR THE UNTHINKABLE

Businesses can do much to prepare the impact of the many dangers faced in today’s world including natural, human-caused or technology related hazards. The Department of Homeland Security (DHS) sponsors a resource called “Ready Business” to assist businesses in developing a preparedness program by providing tools to create a plan that addresses the impact of many hazards.

Links for more information: www.dhs.gov/how-do-i/prepare-my-business-emergency www.flash.org/readybusiness/ www.ready.gov/business www.ready.gov/active-shooter

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DAVID S. BROWN ENTERPRISES, LTD

TENANT CONTACT INFORMATION FORM

TENANT CONTACT INFORMATION FORM The Tenant Representative is the primary contact for the management team. He/She will receive memos and correspondence regarding important events in the building and will be responsible for relaying provided information to the rest of the employees within the company. Company Name Address including Suite # Name Work Phone Email Address Cc (Optional) Cc (Optional)

ACCOUNTING CONTACT

Name Work Phone Email Address Cc (Optional) Cc (Optional)

EMERGENCY/AFTER HOURS CONTACT

Name Work Phone Email Address Cell Phone (used only in emergencies) Cc (Optional) Cc (Optional)

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DAVID S. BROWN ENTERPRISES, LTD

ELEVATOR RESERVATION REQUEST

COMPANY INFORMATION

DATE CONTACT NAME COMPANY COMPANY ADDRESS AND SUITE # PHONE EMAIL

MOVING INFORMATION

DATE OF MOVE TYPE: MOVE/IN, OUT, DELIVERY EST TIME: FROM AND TO CONTACT NAME CONTACT PHONE CONTACT EMAIL MOVER/DELIVERY COMPANY MOVER/DELIVER NAME & PHONE

Please schedule all delivery reservations at least 24 hours in advance and Move-in/Move-out reservations at least one week in advance by completing this form. Certificates of insurance must be sent to the Management Company prior to Move-In, Move-Out or Delivery.

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DAVID S. BROWN ENTERPRISES, LTD

NOTIFICATION SIGN UP FORM

COMPANY INFORMATION

DATE NAME COMPANY NAME COMPANY ADDRESS & SUITE # COMPANY PHONE NUMBER

EMPLOYEE INFORMATION

NAME MOBLE PHONE EMAIL

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DAVID S. BROWN ENTERPRISES, LTD

ACCESS CARDS/FOBS ADMINISTRATION

COMPANY INFORMATION

DATE NAME COMPANY NAME COMPANY ADDRESS & SUITE # COMPANY PHONE NUMBER

CARD/KEY INFORMATION

CARD/KEY NUMBER NAME EMAIL ADD/UPDATE/DELETE

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DAVID S. BROWN ENTERPRISES, LTD

TENANT SIGNAGE FORM

TENANT INFORMATION

DATE NAME COMPANY NAME COMPANY ADDRESS COMPANY SUITE NUMBER COMPANY PHONE COMPANY FAX COMPANY EMAIL COMPANY WEBSITE

LOBBY DIRECTORY LISTINGS (IF APPLICABLE):

COMPANY NAME SUITE NUMBER

INDIVIDUAL LISTINGS (IF APPLICABLE):

FIRST NAME MIDDLE INITIAL LAST NAME SUITE # Note: Management reserves the right to limit the number of individual listings

DOOR SIGNAGE:

COMPANY NAME SUITE NUMBER

If you would like to include artwork, please submit the artwork as an .EPS file to [email protected].

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DAVID S. BROWN ENTERPRISES, LTD

Authorization for Direct Payment

Commercial Tenants NOTE: Be sure to sign the form! AUTHORIZATION FOR DIRECT PAYMENT I authorize (insert company name)_______________________________to initiate electronic debit entries to my: o checking account for payment of my (type of bill)________________________________________. I understand I will receive a notice if the amount changes. I acknowledge that the origination of ACH transactions to my account must comply with the provisions of U.S. law. This authority will remain in effect until I have cancelled it in writing. Staple Voided Check Here Date __________________________ Financial Institution Name (Please Print) __________________________________________________________________ Account Number at Financial Institution __________________________________________________________________ Financial Institution Routing/Transit Number ______________________________________________________________ Financial Institution City and State _______________________________________________________________________ Signature _________________________________________________________ PLEASE KEEP A COPY OF THE AUTHORIZATION FOR YOUR RECORDS Please note: Changes to the Direct Payment program must be made by the 20th of the month prior to the Direct Payment withdrawal.

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DAVID S. BROWN ENTERPRISES, LTD

PERSONS IN NEED OF ASSISTANCE

PERSON IN NEED OF ASSISTANCE (PNA) Please list anyone who is unable to evacuate the building using the stairwells. Keep this list updated and inform the Management Office of any changes. Each PNA is required to have an assigned Buddy that ensures they safely exit the office and position themselves in the stairwell vestibule. COMPANY NAME ADDRESS INCLUDING SUITE # NAME CELL NUMBER ASSIGNED BUDDY BUDDY CELL NUMBER COMPANY NAME ADDRESS INCLUDING SUITE # NAME CELL NUMBER ASSIGNED BUDDY BUDDY CELL NUMBER

COMPANY NAME ADDRESS INCLUDING SUITE # NAME CELL NUMBER ASSIGNED BUDDY BUDDY CELL NUMBER

COMPANY NAME ADDRESS INCLUDING SUITE # NAME CELL NUMBER ASSIGNED BUDDY BUDDY CELL NUMBER