table of contents - · pdf fileit contains compensation data for 59 non-exempt office and...

TABLE OF CONTENTS

©2017 Employers Resource Association I Office & Clerical Non-Exempt Survey

Section I – Report Introduction .............................................................. IV

Definition of Terms .................................................................................... V

Proper Use of This Survey ......................................................................... IX

Participant List and Demographics ............................................................... X

Summary of Average Earnings .................................................................. XV

Position Descriptions .............................................................................. XVII

Section II – Compensation Data

11.01 Minimum Hiring Rate for Office & Clerical Personnel ........................... 1

11.05 Accounting Clerk I (entry) .............................................................. 2

11.10 Accounting Clerk II (experienced) .................................................... 3

11.15 Accounting Clerk III (advanced) ...................................................... 4

11.20 Bookkeeper................................................................................... 5

11.25 Cost/Project Clerk .......................................................................... 6

11.30 Cost/Project Estimator ................................................................... 7

11.35 Credit and Collection Clerk .............................................................. 8

11.40 Credit and Collection Correspondent ................................................ 9

11.45 Payroll Clerk I ............................................................................... 10

11.50 Payroll Clerk II .............................................................................. 11

11.55 Teller .......................................................................................... 12

11.60 Billing Analyst ............................................................................... 13

11.65 Accounts Payable Clerk .................................................................. 14

11.70 Accounts Receivable Clerk .............................................................. 15

12.05 Administrative Assistant I ............................................................... 16

12.07 Administrative Assistant II .............................................................. 17

12.08 Administrative Assistant III ............................................................ 18

12.10 General Clerk I (entry) ................................................................... 19

12.15 General Clerk II (experienced) ........................................................ 20

12.16 General Clerk III (advanced) ........................................................... 21

12.20 Clerical Coordinator ....................................................................... 22

12.25 Mail Clerk ..................................................................................... 23

TABLE OF CONTENTS

©2017 Employers Resource Association II Office & Clerical Non-Exempt Survey

12.30 Buyer, Non Exempt ........................................................................ 24

12.35 Purchasing Clerk I ......................................................................... 25

12.36 Purchasing Clerk II ........................................................................ 26

12.40 Receptionist .................................................................................. 27

12.50 Receptionist/Telephone Operator/Secretary ...................................... 28

12.65 Administrative Assistant to the CEO ................................................. 29

12.85 Event Planner ................................................................................ 30

13.05 Computer Operator I ...................................................................... 31

13.10 Computer Operator II..................................................................... 32

13.15 Data Control Clerk ......................................................................... 33

13.20 Data Entry Operator I (entry) .......................................................... 34

13.25 Data Entry Operator II (experienced) ............................................... 35

13.30 Desktop Publishing Operator ........................................................... 36

14.05 Customer Service Representative I (entry) ....................................... 37

14.10 Customer Service Representative II (exp.) ....................................... 38

14.12 Customer Service Representative III (Technical) ............................... 39

14.15 Order Analyst ................................................................................ 40

14.20 Order Clerk ................................................................................... 41

14.25 Sales Correspondent ...................................................................... 42

14.35 Sales/Marketing Assistant ............................................................... 43

14.40 Graphic Artist ................................................................................ 44

14.50 Cash Register Clerk ........................................................................ 45

15.05 Human Resource Assistant, Non Exempt ........................................... 46

15.10 Human Resource Clerk ................................................................... 47

15.12 HRIS Specialist .............................................................................. 48

15.15 Benefits Administrator/Clerk, Non Exempt ........................................ 49

15.20 Recruiting Coordinator.................................................................... 50

16.10 Inventory Control Clerk/Cycle Counter ............................................. 51

16.15 Expediter ...................................................................................... 52

16.20 Scheduler/Planner, Production I ...................................................... 53

12.22 Scheduler/Planner, Production II ..................................................... 54

TABLE OF CONTENTS

©2017 Employers Resource Association III Office & Clerical Non-Exempt Survey

12.22 Scheduler/Planner, Production III .................................................... 55

16.25 Shipping and/or Receiving Clerk ...................................................... 56

16.30 Stock Clerk ................................................................................... 57

16.35 Traffic Clerk .................................................................................. 58

16.40 Traffic Dispatcher .......................................................................... 59

16.45 Import/Export Clerk ....................................................................... 60

REPORT INTRODUCTION

©2017 Employers Resource Association IV Office & Clerical Non-Exempt Survey

The 2017 Non-Exempt Office & Clerical Personnel Report Survey was conducted

during February and March of 2017. It contains compensation data for 59 non-

exempt office and clerical positions. The data used in compiling this report was

supplied by 286 Tri-state and Central Ohio area companies who reported pay data

for 4,083 employees. The positions 12.55 Secretary I, 12.60 Secretary II, 12.75

Legal Secretary, 12.80 Interpreter, and 14.45 Retail Stock Clerk did not meet the

minimum response requirement to be included in this report.

Employers Resource Association would like to thank those individuals and

companies who submitted data that made this publication possible. If you have

any questions, comments, or suggestions for future reports, please contact the

Survey Department at 513-679-4120, toll free at 888-237-9554, or email

[email protected].

mailto:[email protected]

DEFINITION OF TERMS

©2017 Employers Resource Association V Office & Clerical Non-Exempt Survey

Position Title and Description

The title and description of each job surveyed is given and should be read very

carefully by anyone using this report. The titles are not meant to identify jobs;

please use the description of duties.

Number of Companies

Number of participating member companies reporting employees in each

classification and data breakout category.

Number of Employees

The total number of employees reported in each classification listed and each data

breakout category.

Base Pay

Average

The average rate reported by responding companies for the salary survey.

Weighted Average

The weighted average of rates reported for each classification. It is calculated by

multiplying the number of employees reported by their individual reported rates

and summing the product of these totals. Totaled figures are then divided by all

reported incumbents in the job.

Interquartile Range

50th Percentile or Median Rate

The mid-point of a rank order of the rates reported. Half of the total number of

rates reported are higher than this, and half are lower.

25th and 75th Percentiles

The percentiles represent a data point in which a certain percentage of incumbents

fall below that data point. For instance, 25% of the rates are below the number

designated by the 25th percentile.

DEFINITION OF TERMS

©2017 Employers Resource Association VI Office & Clerical Non-Exempt Survey

The use of “average rates” may, when used alone, have its limitations. This is

primarily because, the smaller the sample, the greater the influence of each rate,

which allows extremely high or low rates to exert an undue effect. It is important

to consider the concentration of rates that may fall at the lower or upper levels.

When the “Weighted Average” rates are compared to the “Median” or “50th

Percentile” rate, a better concept of the overall structure of a position’s reported

rates can be determined. Ideally, the “Weighted Average” should not stray too far

from the “Median.”

The 25th and 75th percentile rates give a good indication of the middle “range” of

reported rates without the influence of the extremely high and low reported rates.

Established Ranges

Data provided are the arithmetic average of the starting rates (Min.) and

maximum rates (Max.) reported. This is not a manipulation of actual pay data.

The data provided are for established minimums and maximums only.

Cash

Number of Companies

Number of participating member companies reporting variable pay data.

Variable Pay Average

This number represents the average annual variable rate paid by companies

reporting variable pay. Variable pay reported includes any type of compensation

that is paid out in addition to base pay and includes cash incentives, bonuses,

profit sharing, and any other similar form of performance-based pay. Variable pay

does not include overtime payments, shift differentials, or 401(k) contributions.

Total Responses

Data lines represent information pertaining to all respondents to each position.

This is the average pay for the detail provided combining all industries, areas, and

sizes of employers.

Company Size

Data lines represent information detailed by total employment in the Tri-State and

Central Ohio Areas listed by number of employees.

DEFINITION OF TERMS

©2017 Employers Resource Association VII Office & Clerical Non-Exempt Survey

Geographic Area

Data lines represent information detailed by primary geographical classification.

Business Type

Data lines represent information detailed by primary business classification.

* Insufficient Data for Tabulation: Some jobs do not apply to all industries. Where there

are not enough jobs reported, no data will be provided in the survey. Specifically, data are

not listed for jobs with fewer than three (3) companies and/or fewer than three (3)

employees reported for actual pay information.

DEFINITION OF TERMS

©2017 Employers Resource Association VIII Office & Clerical Non-Exempt Survey

(1) Base Salary:

This data represents the base hourly rate and/or salary paid to

incumbents. This data does not include any compensation paid to

the incumbent in form of a bonus or overtime pay.

(2) Cash (Variable Pay):

Variable dollar amount paid to incumbents based upon individual

and/or company performance. Variable pay does not include

overtime payments, shift differentials, or 401(k) contributions.

(3) Average:

The average rate reported by responding organizations for the

salary survey.

(4) Weighted Average:

The weighted average of rates reported for each classification. This

is calculated by multiplying the number of employees reported by

their individual reported rates and summing the product of these

totals. Totaled figures are then divided by all reported incumbents

in the job.

(5) Interquartile Ranges:

The percentiles represent a data point in which a certain

percentage of incumbents fall below that data point. For instance,

25% of the rates are below the number designated by the 25th

percentile.

There is a response requirement of 5 for the 25th, 50th and

75th percentiles

The median refers to the 50th percentile; this represents the

mid-point of a rank order of the rates reported.

(6) Establish Ranges

Data provided are the arithmetic average of the starting rates

(Minimum) and maximum rates (Maximum) reported. This is not a

manipulation of actual pay data. The data provided are for

established minimum and maximum salary ranges only.

PROPER USE OF THIS SURVEY

©2017 Employers Resource Association IX Office & Clerical Non-Exempt Survey

Association surveys are designed to serve management as a guide, together with

other data, to determine internal wage, salary, and HR policy decisions. Because

of their confidential nature, they are not to be utilized in your dealings with

customers, clients, suppliers, etc. This type of distribution violates the confidential

understanding our members expect.

Survey data used in collective bargaining should be restricted to preparation of

your company’s position and as a resource for management negotiators. It is

further suggested that no direct reference be made to it in bargaining. There is

little to gain and much to lose by using or referring to our survey data during

bargaining. Both legal and practical considerations are involved.

This survey is for the exclusive internal use of our member companies. Any

reproduction or distribution of this survey data outside your organization is

prohibited without the written permission of Employers Resource Association.

Note of Caution

Wage and salary surveys provide a valuable tool for use in determining how an

organization’s pay structure relates to those in a given area. However, survey

users should not attempt to use the recorded measures of central tendency

(averages, etc.) as absolute compensation standards. Many factors, such as

changes in the sample of participating firms or the level of employment in the

community can affect the data reported and the results obtained for individual job

classifications from year to year. Care therefore should be exercised in utilizing

survey data and specific results should be examined in the context of overall

survey findings and the general economic situation prevailing at the time of the

survey. The information contained in this survey is furnished by participating

member companies on a confidential basis. You are requested to maintain this

confidence by restricting the use of this survey to authorized personnel only.

PARTICIPANT LIST AND DEMOGRAPHICS

©2017 Employers Resource Association X Office & Clerical Non-Exempt Survey

4C for Children

A&P Technology, Inc.

A2Z Field Services

Able Tool Corporation

AIP Logistics

Air Force One

AirWay Technologies, Inc.

Alternate Solutions Health Network

Anchor Fluid Power

Antioch college

ART Metals Group

ASAP Event Advertising

Assisting Hands

Atlantic Sign Company

Auto-Valve, Inc.

Balluff, Inc.

Banner Metals Group

Bartlett & Co.

Basco Manufacturing

Bathroom Alternatives

Beech Acres Parenting Center

Beiersdorf Inc.

Best Upon Request

Better Business Bureau

Big Chief Inc.

Blue Grass Metals

Bob Sumerel Tire Co.

BOGE Rubber & Plastics USA, LLC

Bridgeway Academy

Bryan Equipment Sales, Inc.

Burke, Inc.

Business Information Solutions, Inc.

BWF America, Inc.

Byer Steel

Campbell County, KY Fiscal Court

Capital Resin Corporation

Care Center

Car-Part.com

Catholic Charities Southwestern Ohio

CB Manufacturing & Sales Co., Inc.

Cincinnati Association for the Blind & Visually Impaired

Cincinnati Fan

CINCINNATI GEARING SYSTEMS

Cincinnati Nature Center

Cincinnati Union Bethel

Cincinnati USA Convention and Visitors Bureau

Cincinnatus Savings and Loan

CINDUS CORP

Clark, Schaefer, Hackett & Company

Cleaning Technologies Group, LLC

Clermont Senior Services

Clippard Instrument Lab. Inc.

Close the Loop

Cold Jet

CollegeSource, Inc.

Coney Island

Consolidated Metal Products, Inc.

Continental Building Products

Contractors Materials Company

COSI

Cott Systems, Inc.

Crescent Park

CSafe Global

Dave Fox Remodeling, Inc.

Dayton Superior Corporation

Defense Research Association, Inc.

Dental Care Plus Group

DePaul Cristo Rey High School

Derrick Co., Inc.

Dewey's Pizza

Dominion Liquid Technologies

DSG Canusa

Dynamix Engineering

Eagle Specialty Vehicles, LLC

Easterseals

Eastway Supplies, Inc.

Easy Way Products Co.

Eco Engineering Inc.

Ellison Surface Technologies, Inc.


©2017 Employers Resource Association XI Office & Clerical Non-Exempt Survey

Environmental Quality Management, Inc.

Episcopal Retirement Services

Essilor of America, Inc.

Exhibit Concepts, Inc.

F&M MAFCO Inc.

Fath Properties

Feintool Cincinnati, Inc.

Ferco Aerospace

Finn Corporation

Fireproof Records

Floturn, Inc.

FORCE CONTROL INDUSTRIES

Frame USA

FTJ FundChoice

Fujitec America, Inc.

Fusite Division of Emerson Electric

General Data Company, Inc.

General Tool Company

Girl Scouts of Western Ohio

Glenmary Home Missioners

Global Gauge Corporation

GMi Companies, Inc.

Gosh Enterprises

Graeter's

Green Group Enterprises, LLC

Grote Enterprises

GSS

Guardian Savings Bank

HAHN Automation

Hamilton Casework Solutions

Hamilton Caster & Mfg. Co.

Harrop Industries, Inc.

HCDC Inc.

Hills Developers

Hilltop Basic Resources

Hirschvogel Inc.

Hi-Tek Manufacturing, Inc.

Hobart Brothers Company

Hubert North America Service LLC

Hydro Systems

Hydrotech, Inc.

ILSCO Corporation

IMI Precision Engineering

Invotec Engineering, Inc.

ITW Air Management

ITW Evercoat

JEGS Automotive

Johnson Investment Counsel, Inc.

Joy Outdoor Education Center

JVS Careers Services

Keidel Supply Company

Kenton County Airport Board

Key Resin Company

Kimball Midwest

Kolar Design

Korrect Plumbing Heating & Air Conditioning

KOST USA

Krauss Maffei

KUTOL PRODUCTS COMPANY, INC.

Kwest Group

L3 CINCINNATI ELECTRONICS

L3 Fuzing & Ordnance Systems

Lake Shore Cryotronics, Inc.

LEM Products Distribution LLC

LifeSpan, Inc.

LJB Inc.

LNS America, Inc.

Long-Stanton Manufacturing Company

L'Oreal USA Florence Manufacturing

Luvata Ohio, Inc.

Mackey Advisors

Magellan Aerospace

Marsh Building Products

Mayerson JCC

Mazak Corporation

McSwain Manufacturing Corp. LLC

Mesa Industries

Metalworking Group

Metcut Research

MGF Sourcing


©2017 Employers Resource Association XII Office & Clerical Non-Exempt Survey

Mid West Fabricating Co

Middletown Tube Works

Mid-Ohio Energy Cooperative, Inc.

Mid-States Packaging, Inc.

Midwest Filtration LLC

Mikesell's Snack Food Company

Mueller Roofing Distributors

Nease Co. LLC

Nisbet Brower

Nitto Denko Avecia

Nolte Precise Manufacturing

Northern Kentucky Water District

Nsixty Digital

Octal Extrusions Corporation

ODW Logistics

Ohashi Technica USA Inc.

Ohio Gravure Technologies

Ohio History Connection

Ohio Indemnity Company

Ohio Police and Fire Pension Fund

Ohio Transmission Corporation

Ohio Valley Supply Company

Ohio Water Development Authority

OMEGA Processing Solutions

Omni Technologies, Inc.

Osborne Coinage Company

OstermanCron Inc.

Owens Corning

PAC Worldwide Corp

PakLab

Parker Hannifin Corporation

Path Forward

Perfetti Van Melle

Perio Inc.

PhyMet Inc.

Pioneer Cladding & Glazing Systems, LLC

PIVOTEK LLC

PL Marketing

Plaskolite

PM Company

PNG TELECOMMUNICATIONS INC

Pole Zero Corporation

Prasco

Prince of Peace Lutheran Church

Pri-Pak, Inc.

Projects Unlimited

Quality Gold

R L Fender Construction Company

RACO Industries

Reis-Nichols, Inc.

Reliance Medical Products

Rotek Incorporated

Royal Building Products

Safran Landing Systems

Sarnova

Saturday Knight Ltd

School Employees Retirement System of Ohio

SD1

S-E-A, Ltd. Security National Automotive Acceptance Company

Seilkop

Shaklee Corporation

Sidney Manufacturing Co

Signature Hardware

Sims-Lohman

Sisters of Notre Dame

Skidmore Sales and Distributing

Smyth Automotive

SST Conveyor Components

St. Bernard Soap Company

St. Joseph Home

St. Ursula Academy

Stelter & Brinck, Ltd

Stepping Stones

Sugar Creek Packing Co.

SunCoke Energy

Sunstar Engineering

SURFACE ENHANCEMENT TECHNOLOGIES

Sur-Seal Corporation


©2017 Employers Resource Association XIII Office & Clerical Non-Exempt Survey

Systecon Inc.

Tape Products Co.

Tech International

TechSolve, Inc.

The Adventurous Child The American Society for Nondestructive Testing Inc.

The Armor Group, Inc.

The Belting Company of Cincinnati, Inc. dba CBT

The Brewer Company The Buckeye Stamping Co. dba Buckeye Shapeform

The Carlisle & Finch Co.

The Dupps Company

The Dynamic Catholic Institute

The G.A. Avril Co.

The Gorilla Glue

The Lane Library

The Motz Corporation

The Shepherd Color

The Thaman Rubber Co.

The Western States Machine Company

Thyssenkrupp Bilstein of America, Inc.

Towne Properties

Toyobo Kureha America Co., Ltd.

TP Mechanical Contractors

Trebnick Systems, Inc.

Trenwa, Inc.

Triad Technologies

Trismen

TSC Apparel

UCRI

Unifund

United Way of Greater Cincinnati

Upside Innovations

Usui International Corp.

Valued Relationships Inc.

VEGA Americas

Vehicle Service Group

Venco Venturo Industries LLC

Verst Group Logistics

Waxman Consumer Products Group Inc.

Workhorse Group

Worthington Industries

Xtek Inc.

YAC Robot Systems, Inc.

Yaskawa Motoman Robotics Div

YMCA of Greater Cincinnati

YMCA of Greater Dayton

Zotefoams, Inc.


©2017 Employers Resource Association XIV Office & Clerical Non-Exempt Survey

Durable Manufacturing,

35%

Non-Durable Manufacturing,

12%

Wholesale/ Distribution/ Retail, 16%

Service/Finance/Healthcare, 11%

Non-Profit, 13%

Other, 13%

Industry

Greater Cincinnati Area,

61%Greater Columbus Area,

17%

Greater Dayton Area, 12%

Northern Kentucky/SE Indiana, 11%

Other, 2%

Location


©2017 Employers Resource Association XV Office & Clerical Non-Exempt Survey

Below 50

Employees, 28%

50-99

Employees, 26%

100-249

Employees, 32%

250-499

Employees, 11%

500 & Over

Employees, 4%

Employee Headcount

SUMMARY OF AVERAGE EARNINGS

©2017 Employers Resource Association XVI Office & Clerical Non-Exempt Survey

Job No. Position Title Page No. 2017 Avg.

11.05 Accounting Clerk I (entry) 2 $15.90

11.10 Accounting Clerk II (experienced) 3 $19.31

11.15 Accounting Clerk III (advanced) 4 $24.00

11.20 Bookkeeper 5 $22.94

11.25 Cost Clerk 6 $20.75

11.30 Cost/Project Estimator 7 $24.55

11.35 Credit and/or Collection Clerk 8 $20.28

11.40 Credit and Collection Correspondent 9 $19.31

11.45 Payroll Clerk I 10 $20.07

11.50 Payroll Clerk II 11 $22.32

11.55 Teller 12 $14.49

11.60 Billing Analyst 13 $20.21

11.65 Accounts Payable Clerk 14 $18.86

11.70 Accounts Receivable Clerk 15 $18.99

12.05 Administrative Assistant I 16 $16.68

12.07 Administrative Assistant II 17 $19.49

12.08 Administrative Assistant III 18 $22.84

12.10 General Clerk I (entry level) 19 $12.72

12.15 General Clerk II (experienced) 20 $18.00

12.16 General Clerk III (advanced) 21 $20.51

12.20 Clerical Coordinator 22 $18.96

12.25 Mail Clerk 23 $15.63

12.30 Buyer (Non-Exempt) 24 $21.18

12.35 Purchasing Clerk I 25 $18.72

12.36 Purchasing Clerk II 26 $21.33

12.40 Receptionist 27 $15.25

12.50 Telephone Operator/Receptionist/Secretary 28 $16.95

12.65 Administrative Assistant to the CEO 29 $24.39

12.85 Event Planner 30 $18.35

13.05 Computer Operator I 31 $17.86

13.10 Computer Operator II 32 $24.72

13.15 Data Control Clerk 33 $18.26

13.20 Data Entry Operator I (entry) 34 $13.51

13.25 Data Entry Operator II (experienced) 35 $18.18

13.30 Desktop Publishing Operator 36 $18.04

14.05 Customer Service Representative I (entry) 37 $14.98

14.10 Customer Service Representative II (experienced) 38 $19.39

SUMMARY OF AVERAGE EARNINGS

©2017 Employers Resource Association XVII Office & Clerical Non-Exempt Survey

Job No. Position Title Page No. 2017 Avg.

14.12 Customer Service Representative III (Technical Advisor) 39 $23.58

14.15 Order Analyst 40 $18.30

14.20 Order Clerk 41 $16.41

14.25 Sales Correspondent 42 $19.46

14.35 Sales/Marketing Assistant 43 $19.67

14.40 Graphic Artist 44 $20.60

14.50 Cash Register Clerk 45 $15.94

15.05 Human Resource Assistant, Non-Exempt 46 $19.78

15.10 Human Resource Clerk 47 $19.35

15.12 HRIS Specialist 48 $19.62

15.15 Benefits Administrator/Clerk, Non-Exempt 49 $21.35

15.20 Recruiting Coordinator 50 $19.99

16.10 Inventory Control Clerk/Cycle Counter 51 $17.29

16.15 Expediter 52 $17.52

16.20 Scheduler/Planner, Production I 53 $20.22

16.22 Scheduler/Planner, Production II 54 $22.11

16.24 Scheduler/Planner, Production III 55 $25.91

16.25 Shipping/Receiving Clerk 56 $17.23

16.30 Stock Clerk 57 $15.34

16.35 Traffic Clerk 58 $21.35

16.40 Traffic Dispatcher 59 $22.86

16.45 Import/Export Clerk 60 $21.98

POSITION DESCRIPTIONS

©2017 Employers Resource Association XVIII Office & Clerical Non-Exempt Survey

ACCOUNTING/FINANCIAL SUPPORT

11.05 Accounting Clerk I (Entry)

First of three levels of accounting clerical work. The job typically requires reading,

communication and math skills commensurate with a high school education or GED and no

previous accounting experience, or equivalent. Work is task oriented, routine and

repetitive, such as matching bills to purchase orders or entering data. Much of the time is

spent using a keyboard. Follows instructions and is subject to close supervision.

11.10 Accounting Clerk II (Experienced)

Second of three levels of accounting clerical work. The job typically requires a general

understanding of accounting principles commensurate with 2+ years of accounting training

or experience, or equivalent. In larger departments this level may specialize in accounts

payable, accounts receivable or another area of accounting. Incumbents make routine

choices within established procedures. Incumbents perform basic troubleshooting to

reconcile account balances and inquiry to obtain missing information or verify unusual

data. An intermediate level of computer skill is required, usually involving use of an

accounting software package and spreadsheets to enter, compile or extract data. Work is

relatively independent, with supervision available to address non-routine questions.

11.15 Accounting Clerk III (Advanced)

Third of three levels of nonexempt accounting. The job typically requires 5+ years of

accounting training and experience, or equivalent. This job may be called Accounting

Technician or Senior Accounting Clerk. Incumbents at this level are qualified to work in all

phases of accounting. However, in a large organization work may be specialized.

Incumbents make non-routine choices within established precedent and with limited

supervision. A higher level of computer skill is required, including mastery of the internal

accounting package and strong spreadsheet skills. At this level, incumbents will assist

with monthly trial balances and custom report generation involving intermediate levels of

financial analysis using generally prescribed procedures. Incumbents may provide

technical direction and work review to lower level accounting staff, but do not provide

complete supervision. Do not report staff with four-year degrees in accounting or a closely

related field.


©2017 Employers Resource Association XIX Office & Clerical Non-Exempt Survey

11.20 Bookkeeper (small company)

Experienced level bookkeeping job. This job typically requires a general understanding of

accounting principles commensurate with 2+ years of accounting training or experience, or

equivalent. Responsible for diverse duties in maintaining accounting records in a small

company or office. Higher level accounting and financial system work is often provided by

outside consultants or CPA’s. Incumbents post entries from a wide variety of sources into

ledgers and journals, often using computer applications. Incumbents reconcile bank

statements, monitor schedules for notes payable and receivable, bonds, securities and

interest, cross check, make comparisons, balance accounts and take trial balances. Work

often includes payroll, credit and collection duties. Work is regularly reviewed by outside

consultants or auditors to verify appropriate procedure and accuracy. Duties require

analysis of facts to determine action to be taken within the limits of standard practice.

Incumbents may regularly prepare budget status reports for managers. Incumbents may

devote a minor portion of time to performing other office support duties. Do not report

staff with four-year accounting or closely related degrees.

11.25 Cost/Project Clerk

Performs a variety of standardized duties, requiring care and accuracy in selection of

correct figures, making calculations, and entering results. Works from material

requisitions, parts lists, standard or machine cost tables, and production records.

Accumulates data and makes calculations for standard or job costs, prices of repair parts,

standard or special parts, and subassemblies of final product. Limited supervision,

referring unusual questions to superior. May make simple cost analyses.

11.30 Cost/Project Estimator

Prepares cost estimates for special products as a basis for pricing quotations and/or

determines cost estimates for new and redesigned or modified products anticipated for

manufacture. Work involves a diversity of products of complex design entailing a wide

scope of manufacturing operations and variations. Originates, develops, and compiles cost

data where no standard previous data exists. Originates, maintains, and revises cost data

and records contingent on changing conditions, prices, and other factors. Prepares all

necessary forms of estimate for approval.

11.35 Credit and/or Collection Clerk

Experienced level of credit and collections clerical work. The job typically requires reading,

communication and math skills commensurate with a high school diploma or GED and 2+

years of related experience, or equivalent. Work includes reviewing credit applications and

delinquent accounts; researching information from credit organizations; maintaining

records on delinquent accounts and credit risks. Incumbents issue progressive requests

for payment of past-due accounts. Much of the time is spent using a keyboard and using

appropriate software applications, including web resources. Incumbents make non-routine

choices within established precedent and policies, referring unusual situations to a

supervisor.


©2017 Employers Resource Association XX Office & Clerical Non-Exempt Survey

11.40 Credit and Collection Correspondent

Performs general duties involving customer contacts necessary to collect delinquent

accounts, under direct supervision. Reviews accounts, answers and types correspondence,

calls delinquent customers by telephone, acknowledges remittances, maintains files and

records, assists in checking customer ratings, and reviews customer orders and codes.

11.45 Payroll Clerk I

First level of payroll clerical work. The job typically requires reading, communication and

math skills commensurate with a high school diploma or GED and less than 1 year of

related training and experience, or equivalent. Incumbents follow standard procedures in

making a variety of system entries and computations from data on employee time cards or

computer entries. Work includes entering rate changes, totaling hours and distributing or

allocating costs; checking computations of timekeepers and researching shortage claims.

Work may include calculating total earnings, overtime, taxes, withholding for premiums

and savings and similar factors. Work may include coordinating with an outside payroll

service to produce calculations, print checks and prepare total payroll reports. Much of the

time is spent using a keyboard. Incumbents may use specialized software packages to

enter and compute payroll. Incumbents follow standard procedures and have readily

available supervision.

11.50 Payroll Clerk II

Highest level of payroll clerical work. The job typically requires reading, communication

and math skills commensurate with a high school diploma or GED and 3+ years of related

training and experience, or equivalent. Incumbents follow standard procedures in making

a variety of system entries and computations from data on employee time cards or

computer entries. Work includes entering rate changes, totaling hours and distributing or

allocating costs; checking computations of timekeepers and researching shortage claims.

Work may include calculating total earnings, overtime, taxes, withholding for premiums

and savings and similar factors. Work may include coordinating with an outside payroll

service to produce calculations, print checks and prepare total payroll reports. Work may

also include calculating commissions, administering executive compensation and record

maintenance of short and long-term incentive plans. Much of the time is spent using a

keyboard. Incumbents may use specialized software packages to enter and compute

payroll. Incumbents may provide work direction or check the work of less experienced

payroll staff.

11.55 Teller

Serves customers as a paying and receiving teller. Work includes following prescribed

procedures for accepting commercial and consumer cash and noncash transactions, which

typically involve a variety of checking and savings accounts. Issues money orders,

cashiers checks, and bonds. Includes the use of calculators, on-line terminals, savings

machines, teller machines, and other behind-the-counter equipment. Refers customers to

customer service representatives accountable for meeting individual customer goals for

sale of bank products and services referral.


©2017 Employers Resource Association XXI Office & Clerical Non-Exempt Survey

11.60 Billing Analyst

Coordinates and analyzes customer billing and accounts receivable management.

Performs invoice preparation, audits and edits pre-bills, and performs write-offs when

approved by management. Assists with month-end processing and report distribution,

prepares supplemental billing documents, and manages the client billing requirements.

Performs customer-related financial analysis and dispute resolution.

11.65 Accounts Payable Clerk

Calculates, posts business transactions, processes invoices, verifies financial data for use

in maintaining accounts payable records, and provides other clerical support necessary to

pay the obligations of the organization. Clarifies any questionable invoice items, prices, or

receiving signatures; obtains proper information and/or data regarding invoice payments.

Assembles invoices to be completed for payment. Verifies all addresses and Federal ID

numbers of vendors if available; calculates all extensions and totals on invoices,

calculating and taking discounts when applicable; verifies all coding, reviews invoices and

requisitions for satisfactory payment approval, checking vendor files for any previous

payments; assigns voucher numbers. Maintains copies of vouchers, invoices, or

correspondence necessary for files. May prepare vouchers listing invoice number, date,

vendor address, and Federal ID number, item description, amounts, and coding per

accounting policies and procedures. May type periodic reports and other records. May

reconcile bank statements.

11.70 Accounts Receivable Clerk

Prepares customer statements, bills and invoices; reconciles expenses to the general

ledger; takes care of basic client inquiries; and performs other clerical tasks related to

maintaining the accounts receivable records for an organization. Calculates and posts

receipts to appropriate general ledger accounts and verifies details of transactions, such as

funds received and total account balances. Prepares monthly receivable statements.

Compiles and sorts documents, such as invoices and checks, substantiating business

transactions. Prepares and posts invoices and credit and debit memos. Makes copies of all

checks, completes deposit slips, and makes bank deposits. Works with collections

personnel to verify status of delinquent accounts. May provide backup support to other

groups in the accounting department. May type periodic reports and other records. May

perform other general administrative duties as performed.


©2017 Employers Resource Association XXII Office & Clerical Non-Exempt Survey

GENERAL OFFICE/ADMINISTRATIVE SUPPORT

12.05 Administrative Assistant I

First level administrative assistant job, typically requiring reading, communication, math

and problem solving skills equivalent to a high school education or GED and 1+ years of

experience, or equivalent. Performs administrative support work; specific duties vary with

department(s) assigned. Assists the supervisor and other department personnel by

performing a variety of duties in support of department functions, such as meeting

planning, preparing documents, or coordinating activities. Collects, compiles, records or

otherwise gathers data and prepares standard reports with information necessary for

decision-making. Incumbents typically use computer applications for word processing,

spreadsheets, databases, graphics or scheduling. Other skills may include use of a

programmable telephone system, audiovisual equipment or the internet. Incumbents

make routine choices within established guidelines, with readily available supervision.

12.07 Administrative Assistant II

Experienced level administrative assistant job. The job typically requires high school

graduate level reading, communication, math and problem solving skills and 3+ years of

experience, or equivalent. Incumbents perform administrative support work; specific

duties vary with department(s) assigned. Assists the department or function manager and

other department or function staff by performing a variety of support duties, such as

conference or meeting planning, preparing complex documents or coordinating activities.

Collects, compiles, records or otherwise gathers data and prepares standard and custom

reports with information necessary for decision-making. Incumbents typically use

computer applications for word processing, spreadsheets, databases, graphics, web page

content preparation or scheduling. Other skills may include use of a programmable

telephone system, audiovisual equipment or the internet. Incumbents must have the

ability to exercise independent judgment and discretion. Incumbents make non-routine

choices within established guidelines, with minimal supervision.

12.08 Administrative Assistant III

Highest level administrative assistant job, not directly supporting the CEO or President.

The job typically requires high school graduate level reading, communication, math and

problem solving skills and 5+ years of experience, or equivalent. Incumbents perform

administrative support work; specific duties vary with department(s) assigned. Assists the

department or function manager and other department or function staff by performing a

variety of support duties, such as conference or meeting planning, preparing complex

documents or coordinating activities. Collects, compiles, records or otherwise gathers data

and prepares standard and custom reports with information necessary for decision-

making. Incumbents typically use, and may train others to use, computer applications for

word processing, spreadsheets, databases, graphics, web page content preparation or

scheduling. Other skills typically include use of a programmable telephone system,

audiovisual equipment or the internet. Incumbents must have the ability to exercise

independent judgment and discretion. Incumbents may set precedent within limits and/or

administer operating rules and procedures under management guidance. Incumbents may

provide work direction to other support staff.


©2017 Employers Resource Association XXIII Office & Clerical Non-Exempt Survey

12.10 General Clerk I (Entry Level)

First of three levels of general clerical work. The job typically requires high school

graduate level reading, communication and math skills and no previous experience, or

equivalent. Duties include performing routine clerical procedures in support of an assigned

department or function. Duties may include combinations of counter work, filing,

checking, redirecting, or entering data into a computer. Incumbents follow prescribed

procedures in handling, classifying, filing or indexing data. Working under close

supervision, incumbents perform simple computations according to clearly defined

principles. Do not report jobs specializing in customer service, accounting, data entry or filing.

12.15 General Clerk II (Experienced)

Second of three levels of general clerical work. The job typically requires high school

graduate level reading, communication and math skills and 2+ years or experience, or

equivalent. Incumbents normally are familiar with department or functional operations

and are able to work with minimal assistance. Incumbents perform clerical, counter work

and typing duties of some diversity, requiring the application of various standard

procedures and preparation or use of several types of forms, reports or records.

Incumbents may post data directly to a database from information furnished. Posting may

involve some intermediate operation such as cross-checking, comparison or ordinary

calculations. Incumbents may prepare and type reports, orders or other forms such as

requisitions, schedules or control records of various types. Do not report jobs specializing

in customer service, accounting, data entry or filing.

12.16 General Clerk III (Advanced)

Third of three levels of general clerical work. This job typically requiring high school

graduate level reading, communication and math skills and 5+ years of experience, or

equivalent. Incumbents have a high degree of understanding of the work function and will

typically provide work direction to other clerical staff within the area. Incumbents perform

a variety of clerical and typing duties, some non-routine and complex in nature.

Incumbents utilize knowledge of company policies and procedures in maintaining files,

records, and other information. Incumbents work under minimal supervision, using good

judgment in resolving routine problems. Do not report jobs specializing in customer

service, accounting, data entry or filing.

12.20 Clerical Coordinator

Receives daily, weekly, etc. work assignments from supervisor. Processes and delegates

the workflow of assignments within the administrative/clerical department. Also performs

clerical duties of considerable diversity, requiring the application of various procedures.

May assist in the training of new employees. This position is not intended to include

exempt office managers or other exempt office professionals or supervisors.


©2017 Employers Resource Association XXIV Office & Clerical Non-Exempt Survey

12.25 Mail Clerk

Support job, typically requiring reading, communication, and math skills commensurate

with a high school education or GED and no previous experience, or equivalent.

Incumbents sort incoming mail for distribution and dispatch outgoing mail. Incumbents

may open envelopes by hand or machine and may stamp date and time of receipt on

incoming mail. Incoming mail is sorted according to destination and type, such as

returned letters, adjustments, bills, orders, and payments. Incumbents often pick up and

deliver mail within the organization. Incumbents may fold letters or circulars and insert

them in envelopes before sealing envelopes by hand or machine. Incumbents may address

mail, using various label/address generation methods. Postage is placed on outgoing mail

by hand or with postage meters. Incumbents may check alternative delivery methods

and, based on established policy, determine that an alternative delivery, such as courier, is

more economical. Incumbents keep records of registered mail or mail sent via courier.

Incumbents must follow instructions and are subject to close supervision.

12.30 Buyer, Non-Exempt

Conducts transactions involved in the procurement of manufacturing materials, tools,

supplies, services, etc. in accordance with approved requisitions and defined procedures.

Obtains quotations. May negotiate purchases within prescribed dollar limits and under

supervision of Purchasing Agent or exempt level Buyer. Performs follow-up work on

orders placed to ensure vendors' compliance with terms and conditions of purchase. May

investigate vendors' capability to furnish materials or finished parts to develop adequate

sources of supply.

12.35 Purchasing Clerk I

First level of purchasing, typically requiring math and problem solving skills equivalent to a

high school diploma or GED and 1+ years of related training or experience, or equivalent.

Duties include issuing purchase orders to replenish stocks where prices and vendors are

mostly pre-established. Incumbents may receive purchase requests from others or initiate

orders based on standard stock levels or order issuing criteria. Incumbents use computer

terminals or PCs to record data. Incumbents follow established procedures and have

readily available supervision.

12.36 Purchasing Clerk II

Highest level of purchasing, typically requiring math and problem solving skills equivalent

to a high school diploma or GED and 3+ years of related training or experience, or

equivalent. Duties include issuing purchase orders to replenish stocks where prices and

vendors are mostly pre-established. Incumbents may receive purchase requests from

others or initiate orders based on standard stock levels or order issuing criteria.

Incumbents use computer terminals or PCs to record data. Incumbents follow established

procedures and have readily available supervision.


©2017 Employers Resource Association XXV Office & Clerical Non-Exempt Survey

12.40 Receptionist

This is a specialized job performing reception duties at the corporate, divisional or

departmental level. The job typically requires high school graduate level communication

and problem solving skills with previous experience of less than 1 year, or equivalent.

Receives visitors, secures identification, and determines whom they wish to see.

Announces visitors and directs them to the proper office when authorized. Issues visitor's

badge and registers as required. Work is task oriented with routine decisions within

established guidelines, with readily available supervision. Incumbents may perform other

support tasks that can be done while in the reception area.

12.50 Telephone Operator/Receptionist/Secretary

This is a combination job performing at least two of the three listed functions in the title at

the corporate, division or departmental level. The job typically requires high school

graduate level communication and problems solving skills with previous experience of less

than 1 year, or equivalent. Receives visitors, secures identification, and determines whom

they wish to see. Announces visitors and directs them to the proper office when

authorized. Issues visitor's badge and registers as required. Operates a telephone

console, receives incoming calls and connects to the proper party. Answers general

requests for information within established guidelines. Performs routine secretarial duties

such as typing, data entry, schedule coordination, making travel arrangements or handling

company mail.

12.55 Secretary I

Performs general secretarial functions including basic correspondence, filing, and inputting

data for reports based on instructions. Requires considerable skill, speed, and accuracy.

Performs some duties such as receiving visitors, maintaining files, arranging appointments,

placing and receiving telephone calls for superior and relieving superior of clerical and

minor details.

12.60 Secretary II

Duties include most of the following: receiving telephone calls and personal callers,

maintaining supervisor's files, scheduling appointments, and answering letters in the name

of the supervisor. May perform secretarial duties for a major executive at the Department

Head level (ordinarily the second level of supervision below the president in a large

organization or the executive at the first level below the president in a small organization).

Requires a thorough knowledge of the company and its procedures and the exercise of

independent judgment and discretion. Relieves supervisor of minor details or duties.


©2017 Employers Resource Association XXVI Office & Clerical Non-Exempt Survey

12.65 Administrative Assistant to the CEO

Highest level administrative assistant job, equal in skills to the level III administrative

assistant job, but directly supporting the CEO or President. The job typically requires high

school graduate level reading, communication, math and problem solving skills and 5+

years of experience, or equivalent. Assists the top executive by performing a variety of

support duties, such as screening calls, conference or meeting planning, preparing

complex documents or coordinating activities. Collects, compiles, records or otherwise

gathers data and prepares standard and custom reports with information necessary for

decision-making. Incumbents typically use computer applications for word processing,

spreadsheets, databases, graphics, web page content preparation or scheduling. Other

skills typically include use of a programmable telephone system, audiovisual equipment or

the internet. Incumbents must have the ability to exercise independent judgment and

exercise discretion regarding confidential matters. Incumbents may provide work direction

to other support staff. Incumbents must have the ability to exercise independent judgment

and exercise discretion regarding confidential matters. Incumbents may provide work

direction to other support staff.

12.75 Secretary, Legal

Experienced level legal support job, requiring specialized training beyond high school and

2+ years of related experience. Incumbents work under minimal supervision to provide

clerical assistance to attorney(s). Duties typically include conducting research and drafting

routine reports and involve coordinating special projects and preparation of materials used

in litigation.

12.80 Interpreter

Responsible for converting spoken statements or written material from one language to

another in various settings. The job typically requires a bachelor's degree and 1+ years of

experience, or equivalent. Speech interpretation involves listening to, understanding and

memorizing content, then reproducing statements, questions and speeches in a different

language. This is usually from another language into the mother tongue, but may be on a

two-way basis. Written materials may include marketing or technical materials, including

web pages. Requires researching specialized vocabulary and terminology.

12.85 Event Planner

Coordinates and organizes meetings and special events of various sizes. Plans logistics for

conferences, and/or events, with respect to budgets, speakers, entertainment,

transportation, facilities, technology, equipment, logistical requirements, printing, food and

beverage, and other related issues.


©2017 Employers Resource Association XXVII Office & Clerical Non-Exempt Survey

COMPUTER OPERATIONS/DATA PROCESSING

13.05 Computer Operator I

Under direct supervision, performs routine duties to operate a computer and peripheral

equipment, such as printers and disk drives. Follows detailed instructions, assists higher

level operators, and routes error messages to appropriate personnel. Less than 4 years of

experience.

13.10 Computer Operator II

Under general supervision, sets up and operates a computer, handling a wide range of

tasks and utilizing programs of varying complexity according to standard procedures.

Monitors computer and peripheral equipment, researches error messages, resolves

processing problems, and maintains a record of machine operation and production.

Capable of completing general phases of sophisticated computer operations. May require

fundamental knowledge of programming. Four or more years of experience.

13.15 Data Control Clerk

Receives and reviews source documents for data input. Checks accuracy and relevance of

input and output data by visual examination, by correcting codes, and by batching for

computer processing. Verifies output against control totals, reviews format of printouts,

and if reports are satisfactory, distributes information to proper departments.

13.20 Data Entry Operator I (Entry)

Entry level data entry. The job typically requires high school graduate level reading,

communication and math skills and no previous experience, or equivalent. Under close

supervision, transcribes data from source documents using data entry devices, or a

keyboard, following generally standardized procedures and instructions. Little or no

selecting coding or interpreting of data is required. Incumbents refer problems, such as

erroneous items or codes and missing information, to a supervisor.

13.25 Data Entry Operator II (Experienced)

Experienced level data entry. The job typically requires high school graduate reading,

communication and math skills and 2+ years of experience, or equivalent. Under limited

supervision, following more complex procedures and instructions, transcribes data from

source documents using data entry devices, or a keyboard. May involve selection of codes

or interpretation of data entered. Incumbents may solve routine problems such as

erroneous items or codes and obtain missing information. More extensive problems are

referred to a supervisor.

13.30 Desktop Publishing Operator

Experienced desk-top publishing operator job, typically requiring a high school diploma or

GED and 2+ years of related training or experience, or equivalent. Duties include

preparation of more complex report documents or other printed media and the judgment

to lay out pages in a pleasing and efficient manner. Incumbents use advanced features of

software publishing applications. Incumbents may prepare web page layouts.


©2017 Employers Resource Association XXVIII Office & Clerical Non-Exempt Survey

SALES/MARKETING SUPPORT

14.05 Customer Service Representative I (Entry)

First of three levels of customer service work. The job typically requires high school

graduate reading, communication, math and problem solving skills and no previous

experience, or equivalent. Incumbents receive questions from customers and follow

established procedures to provide answers or refer calls to appropriate staff. Typical

questions are focused on order status, product information, account status, pricing,

product or service. Incumbents follow established procedures and have readily available

supervision.

14.10 Customer Service Representative II (Experienced)

Second of three levels of customer service work. The job typically requires high school

graduate reading, communication, math and problem solving skills and 2+ years of

experience. Incumbents receive questions from customers and follow established

procedures to provide answers or refer calls to appropriate staff. Typical questions are

focused on order status, product information, account status, pricing, product or service.

Incumbents require limited supervision.

14.12 Customer Service Representative III (Technical Advisor)

Third of three levels of customer service work. The job typically requires an associate or

bachelor’s degree with 2+ years of experience, or equivalent. Handles the more technical

or complex service questions from customers and applies judgment in resolving service,

warranty or technical problems falling within established limits of authority and knowledge.

Issues of greater impact or technical complexity are researched and presented to

management or referred to the appropriate internal experts for resolution. Typical

customer questions are focused on account status, technical product application or service

information, pricing or adjustments.

14.15 Order Analyst

Edits, analyzes, and interprets incoming orders covering a wide scope of company

products to clarify missing terminology and supply missing or misstated information. Edits

and rewrites orders to expedite impending completion procedures, as needed. Contacts

order sources to clarify and correct order discrepancies. Maintains necessary files and

records pertaining to prices, discounts, parts, etc.

14.20 Order Clerk

Performs routine clerical duties required to complete standard form for orders from

customers or company employees for distribution to proper departments, entering stock

number, quantity, price, etc. Duties may also include checking with credit department,

keeping files of orders received, and sending acknowledgement copy to customers. Does

not ordinarily perform such functions as corresponding with customer regarding company

products, determining traffic routing, expediting orders, etc.


©2017 Employers Resource Association XXIX Office & Clerical Non-Exempt Survey

14.25 Sales Correspondent

Interprets and analyzes customer inquiries with respect to quotations, terms, applications,

service, complaints, etc. Contacts inquiring parties through telephone calls, mail, fax, or

other electronic means to provide requested data. Acknowledges customer orders, advises

customers on order changes or status, quotes prices, etc. Maintains records and

documentation regarding regular correspondence. Assists other customer service

personnel as necessary.

14.35 Sales/Marketing Assistant

Experienced level sales and marketing administrative assistant job. This job typically

requires an associate's degree and 2+ years of experience, or equivalent. Incumbents

perform administrative support work specific to sales and marketing department(s).

Incumbents assist the department manager and other department staff by performing a

variety of support duties, such as data collection, compilation, research, records

maintenance, custom reports, sales reports, customer profiles or program reports.

Incumbents may assist with preparation of marketing materials, maintain marketing

materials inventory, serve as liaison with print shop vendors or distribute literature.

Incumbents typically use computer applications for word processing, spreadsheets,

databases, graphics, web page content preparation or scheduling. Incumbents may set up

audiovisual or telecommunications equipment. Incumbents must have the ability to

exercise independent judgment and discretion. Incumbents make non-routine choices

within established guidelines, with minimal supervision.

14.40 Graphic Artist

Experienced commercial artist. The job typically requires a two or four year liberal arts

degree and 3+ years of experience, or equivalent. Incumbents will draw, sketch or modify

images of merchandise or models for use in catalogs, advertising, technical manuals,

displays or web sites. Incumbents may scan, edit, crop or otherwise modify images.

Incumbents may use brushes, air brushes, computer graphics applications or other media

to accomplish the desired end result.

14.45 Retail Stock Clerk

Retail stock handling job. The job typically requires the ability to follow basic instructions

and read labels, but may not require completion of high school. Duties include replenishing

stock on retail shelves, applying price tags or labels and disposing of excess packaging

material. Incumbents may clean up spills or breakage, inspect merchandise for damage or

reorganize goods on the shelf. Some customer contact may be involved, such as

answering basic questions or assisting with locating merchandise.

14.50 Cash Register Clerk

Customer contact job providing retail cash register checkout service. The job typically

requires the ability to follow basic instructions and make basic math calculations, but may

not require completion of high school. Duties include scanning or keying product

information, preparing sales receipts and handling cash or credit transactions, subject to

close supervision. In many cases customer contact is continuous. Incumbents may stock

shelves or perform other duties as a secondary part of the job.


©2017 Employers Resource Association XXX Office & Clerical Non-Exempt Survey

HUMAN RESOURCES

15.05 Human Resource Assistant, Non-Exempt

Answers routine questions related to personnel administration and interprets policy where

clear cut procedures and rules exist. Duties may pertain to a particular aspect of human

resources or may be of a generalist nature, such as compiling and maintaining basic

personnel statistics, maintaining files of performance appraisals, job descriptions, etc., and

handling claims relating to workers' compensation and/or unemployment insurance, pre-

screening applicants for employment, and compiling statistics for EEO purposes. Performs

clerical duties of a unique nature and provides assistance in research areas. Those who

perform primarily clerical tasks are not included (see Human Resource Clerk). This position

is considered the highest level of non-exempt human resource positions.

15.10 Human Resource Clerk

Under general supervision and following established procedures, performs clerical tasks

related to the human resource function. Typical duties include recording and filing

information about employee addresses and other personal information, wage rates,

transfers, promotions, training status, absences, supervisory reports of performance

evaluation, etc.; furnishing information from such files to maintain records of employment

activity; and assisting in administration of employment tests. May compile routine reports

of absences, vacations, employment activity, etc. for authorized persons, on request.

Processes forms related to employee group insurance, workers' compensation, and

unemployment insurance.

15.12 HRIS Specialist

Administers the HRIS system on a daily basis. The job typically requires a bachelor’s

degree and 1+ years of related experience, or equivalent. Assists system users and

performs system maintenance. Develops custom enhancements to existing systems to

ensure and improve departmental efficiency. Coordinates operations and acts as liaison

with Corporate IS to oversee the continuous processing, handling and storage of human

resources data. Implements directed HRIS standards to ensure integrity of HRIS data.

15.15 Benefits Administrator/Clerk, Non-Exempt

Under general supervision and following established procedures, performs clerical tasks

related to the administration of employee benefit plans, including health insurance,

pension/retirement plans, savings plans, and disability plans. Typical duties include

assisting employees with claims, calculating benefits, and filing necessary reports. May

act as a liaison between insurance company, provider, and employee.

15.20 Recruiting Coordinator

Serves as administrative support to the Recruiting Manager and Staffing department in all

aspects of hiring and recruiting. Enters and maintains data for an applicant tracking

system. Creates and maintains job postings on external job board websites and assists

with employee referral process. Also assists with scheduling interviews and making

arrangements for applicant travel.


©2017 Employers Resource Association XXXI Office & Clerical Non-Exempt Survey

MANUFACTURING SERVICES

16.10 Inventory Control Clerk/Cycle Counter

First level of inventory clerical work. The job typically requires math and problem solving

skills equivalent to a high school diploma and no experience, or equivalent. Duties include

counting inventory at various locations within the organization and matching results with

inventory records. Incumbents may attempt to resolve differences by locating product or

isolating errors in records. Incumbents use computer terminals or PC's to record data.

Incumbents follow established procedures and have readily available supervision.

16.15 Expediter

Experienced level expediting. The job typically requires high school graduate math and

problem solving skills and 2+ years of related experience, including familiarity with

company processes, or equivalent. Duties include locating customer orders and following

through to expedite the processing of orders. Incumbents work closely with customer

service, production supervisors and schedulers to ensure customer satisfaction and to

minimize process disruption. Work requires frequent interaction with others. Incumbents

follow precedent and seek supervisory assistance to resolve conflicts.

16.20 Scheduler/Planner, Production I

First level of three levels of production scheduling work; at this level incumbents are non‐exempt. The job typically requires high school graduate level math and problem solving

skills and 2+ years of related training and experience. In small companies the individual

may be the sole individual performing scheduling duties. In medium and larger companies,

the incumbent may work on a segment of the scheduling function, with responsibility for

assigned department(s) or product lines. Incumbents communicate frequently with line

management and customer service staff regarding the status of orders or projects.

16.22 Scheduler/Planner, Production II

Second of three levels of production scheduling with responsibility for the technical aspects

of scheduling materials, manpower and machines for a production operation. The job

typically requires an associate's or bachelor’s degree and 3+ years of experience, or

equivalent. Duties include preparation of daily and weekly schedules for assigned product

lines or departments and for coordination with the overall master schedule. Communicate

regularly with purchasing and production staff to adjust schedules to accommodate

changes in machine or material availability or staffing. Works under limited supervision

and has significant responsibility for efficiency of operations. May provide training and

direction to less experienced staff.


©2017 Employers Resource Association XXXII Office & Clerical Non-Exempt Survey

16.24 Scheduler/Planner, Production III

Third of three levels of production scheduling with responsibility for the technical aspects

of overall coordination of materials, manpower and machine schedules for a production

operation. The job typically requires a bachelor’s degree and 5+ years of experience, or

equivalent. Duties include merging subordinate schedules, often prepared by others, into

an overall plan that prioritizes operations based on customer need and operations

efficiencies. Requires an understanding of client and production priorities and coordination

with account managers and/or production supervisors. Develops the master schedule,

using information gathered from multiple sources, to drive daily and weekly materials and

production schedules of the facility. Works under management guidance and has total

project responsibility for the larger or more complex projects requiring advanced analysis.

Provides training and direction to less experienced staff.

16.25 Shipping and/or Receiving Clerk

Warehouse clerical/administrative job. The job typically requires reading, math and

communication skills equivalent to a high school education and one or more years of

related experience, or equivalent. Primary duties are the following: to ship goods from the

establishment; prepare records of goods shipped; make up bills of lading; post weight and

shipping charges; keep files of shipping records; receive incoming shipments of

merchandise or other materials; verify correctness of shipments against bills of lading,

invoices, etc.; keep records of goods received; report damaged goods and shortages;

route goods to the proper departments. Workers may use bar code readers, computer

terminals or other electronic devices. Work may include material handling.

16.30 Stock Clerk

Keeps records of quantities of stock or materials in warehouse or stockroom. May also

check material records prepared by others. Keeps informed of, and in close touch with,

materials or goods on order or in transit and confers regularly with those charged with

production or withdrawal of materials from inventory. Charges individuals or departments

with inventory withdrawals and with goods received for the use of various departments.


©2017 Employers Resource Association XXXIII Office & Clerical Non-Exempt Survey

16.35 Traffic Clerk

Works under direct supervision in the preparation of tonnage statements and claim forms

and the checking of freight bills, file correspondence, and rate schedules. In some cases,

under supervision of traffic manager, handles tariff problems and assists in determining

the most economical means of shipping.

16.40 Traffic Dispatcher

Experienced traffic dispatcher. The job typically requires 2+ years of related training and

experience within the shipping or transportation industry, or equivalent. Duties include

assigning shipments to common carriers based on optimum service and price; scheduling

of routes for company drivers and arranging back-hauls. Incumbents may maintain

records of fleet maintenance and schedule service. Incumbents follow precedent,

considering objectives, under limited supervision.

16.45 Import/Export Clerk

Experienced level of import/export clerical support. The job typically requires high school

math and problem solving skills and 2+ years of related training and experience, or

equivalent. Duties include processing papers necessary to facilitate shipments between

international locations. Incumbents obtain necessary permits and prepare tax documents.

Works with purchasing or sales to make appropriate arrangements for carriers based on

delivery time requirements

Employers Resource Association

Minimum Hiring Rate - Office & Clerical Personnel11.01

The minimum hiring rate analysis details the minimum hiring rate for the lowest paid non-exempt office and clerical position at each individual company. The data belowpresents you with the rates reported - there was one rate reported per company. The interquartile range details the middle 50% of the individual rates reported. Not allcompanies reported a minimum rate.

Base Pay Cash

Interquartile Ranges Established Ranges Variable PayAverageAverage 25th Median 75th Minimum Maximum No. of CompaniesNumber of Number of Weighted

Companies Employees Average

Total Responses $13.22 $13.27 $11.86 $13.44228 231 $15.00 $0$0.00 $0.00 0

Company Size$12.87 $12.87 $11.00 $12.50 $15.0067 $01-49 67 $0.00 $0.00 0$13.77 $13.77 $12.00 $14.00 $15.0054 54 $050-99 $0.00 $0.00 0$13.04 $13.04 $11.00 $13.28 $15.0076 76 $0100-249 $0.00 $0.00 0

$14.00 $15.3823 $14.15 $12.0023 $14.15 $0250-499 $0.00 $0.00 0$12.52$12.52 $10.00 $13.97 $14.0077 $0500 & Over $0.00 $0.00 0

Geographic Area$13.20 $13.23 $11.95 $13.73 $15.00138 139 $0Greater Cincinnati Area $0.00 $0.00 0$12.38 $12.38 $10.13 $12.00 $14.562424 $0Greater Dayton Area $0.00 $0.00 0$14.12 $14.12 $12.00 $14.25 $15.7126 26 $0N Kentucky/SE Indiana $0.00 $0.00 0$13.62 $13.62 $12.00 $13.00 $15.0030 30 $0Greater Columbus Area $0.00 $0.00 0$11.75 $11.75 $9.75 $11.25 $14.256 6 $0Other $0.00 $0.00 0

Business Type$13.59 $13.70 $12.00 $14.00 $15.0083 85 $0Durable Manufacturing $0.00 $0.00 0$13.99 $13.99 $12.00 $14.00 $15.7528 28 $0Non-Durable Mfg. $0.00 $0.00 0$12.75 $12.75 $10.78 $12.63 $14.8436 36 $0Wholesale/Dist./Retail $0.00 $0.00 0$13.62 $13.62 $12.00 $13.61 $15.902626 $0Services/Finance/Health $0.00 $0.00 0$11.98 $11.98 $10.00 $11.91 $13.662626 $0Non-Profit $0.00 $0.00 0$12.82 $12.82 $10.25 $12.65 $15.002424 $0Other $0.00 $0.00 0

1PageMay 2017Note: A zero is reported where there is insufficient data for reporting purposes.


Accounting Clerk I (entry)11.05

First of three levels of accounting clerical work. The job typically requires reading, communication and math skills commensurate with a high school education or GED andno previous accounting experience, or equivalent. Work is task oriented, routine and repetitive, such as matching bills to purchase orders or entering data. Much of the timeis spent using a keyboard. Follows instructions and is subject to close supervision.

Base Pay Cash



Total Responses $15.90 $16.13 $13.82 $16.0049 65 $18.16 $2,921$14.18 $20.35 15

Company Size$15.09 $15.00 $12.00 $16.00 $18.0011 $01-49 13 $15.20 $21.68 2$16.69 $16.69 $14.13 $15.96 $20.168 8 $2,60850-99 $14.50 $21.26 3$14.64 $14.86 $12.08 $14.00 $17.3813 14 $1,085100-249 $13.00 $18.31 5

$18.32 $19.449 $16.95 $15.0615 $17.61 $0250-499 $15.41 $23.25 2$17.89$16.79 $14.20 $15.75 $19.09126 $0500 & Over $0.00 $0.00 2

Geographic Area$15.49 $15.52 $12.68 $15.69 $17.9324 30 $2,313Greater Cincinnati Area $0.00 $0.00 7$14.92 $15.30 $12.00 $14.25 $16.6397 $1,625Greater Dayton Area $13.48 $19.14 3$16.99 $17.36 $0.00 $16.82 $0.004 5 $0N Kentucky/SE Indiana $14.31 $20.69 1$16.96 $17.46 $14.50 $16.50 $18.3211 17 $5,130Greater Columbus Area $14.00 $20.27 3

Business Type$16.32 $17.33 $13.60 $16.00 $18.9712 17 $3,728Durable Manufacturing $14.93 $21.65 7$16.29 $16.29 $12.00 $14.50 $22.258 8 $0Non-Durable Mfg. $13.67 $20.36 2$15.99 $15.77 $14.69 $16.00 $17.489 14 $2,500Wholesale/Dist./Retail $0.00 $0.00 3$13.56 $13.56 $0.00 $14.04 $0.0033 $0Services/Finance/Health $0.00 $0.00 1$17.86 $17.86 $0.00 $18.23 $0.0044 $0Non-Profit $0.00 $0.00 0$15.17 $15.48 $14.00 $15.00 $17.301611 $0Other $0.00 $0.00 1



Accounting Clerk II (experienced)11.10

Second of three levels of accounting clerical work. The job typically requires a general understanding of accounting principles commensurate with 2+ years of accountingtraining or experience, or equivalent. In larger departments this level may specialize in accounts payable, accounts receivable or another area of accounting. Incumbentsmake routine choices within established procedures. Incumbents perform basic troubleshooting to reconcile account balances and inquiry to obtain missing information orverify unusual data. An intermediate level of computer skill is required, usually involving use of an accounting software package and spreadsheets to enter, compile or extractdata. Work is relatively independent, with supervision available to address non-routine questions.

Base Pay Cash



Total Responses $19.31 $19.38 $17.00 $18.7490 148 $20.81 $3,143$15.66 $22.65 32

Company Size$20.65 $21.16 $17.53 $19.41 $24.0022 $3,1141-49 30 $16.30 $25.09 10$17.71 $18.70 $16.70 $17.33 $18.7418 32 $3,72250-99 $15.12 $21.38 4$19.69 $19.43 $17.29 $19.35 $21.1032 47 $3,748100-249 $16.12 $22.71 12

$18.43 $19.7613 $19.04 $17.3423 $18.88 $2,191250-499 $14.07 $19.97 4$18.04$18.41 $16.21 $18.01 $20.81155 $0500 & Over $0.00 $0.00 1

Geographic Area$19.32 $19.20 $16.99 $18.95 $20.6053 85 $3,557Greater Cincinnati Area $15.08 $21.92 16$18.88 $19.86 $16.85 $18.22 $20.66146 $2,676Greater Dayton Area $16.18 $22.59 4$18.28 $18.44 $16.00 $17.63 $21.0511 16 $2,682N Kentucky/SE Indiana $15.22 $21.32 4$19.55 $19.68 $17.60 $18.79 $22.7115 24 $2,999Greater Columbus Area $17.26 $25.26 6$20.51 $21.46 $0.00 $19.66 $0.004 7 $0Other $0.00 $0.00 0

Business Type$19.01 $19.49 $17.05 $18.95 $20.5027 38 $2,756Durable Manufacturing $15.43 $21.95 10$20.55 $20.25 $16.81 $19.50 $25.129 12 $4,218Non-Durable Mfg. $0.00 $0.00 3$19.80 $19.55 $16.41 $19.34 $22.4113 16 $5,334Wholesale/Dist./Retail $15.86 $20.70 7$18.68 $19.13 $17.00 $18.68 $19.552211 $0Services/Finance/Health $15.44 $22.47 2$20.09 $20.35 $18.24 $19.67 $21.631210 $0Non-Profit $15.86 $23.87 1$18.94 $19.01 $16.54 $17.84 $21.424720 $2,091Other $15.65 $22.87 8



Accounting Clerk III (advanced)11.15

Third of three levels of nonexempt accounting. The job typically requires 5+ years of accounting training and experience, or equivalent. This job may be called AccountingTechnician or Senior Accounting Clerk. Incumbents at this level are qualified to work in all phases of accounting. However, in a large organization work may be specialized.Incumbents make non-routine choices within established precedent and with limited supervision. A higher level of computer skill is required, including mastery of theinternal accounting package and strong spreadsheet skills. At this level, incumbents will assist with monthly trial balances and custom report generation involvingintermediate levels of financial analysis using generally prescribed procedures. Incumbents may provide technical direction and work review to lower level accounting staff,but do not provide complete supervision. Do not report staff with four-year degrees in accounting or a closely related field.

Base Pay Cash



Total Responses $24.00 $24.49 $20.26 $22.8652 76 $26.58 $5,065$17.61 $25.77 19

Company Size$24.63 $24.63 $20.00 $24.00 $29.9611 $1,6491-49 11 $17.39 $30.29 5$22.85 $24.82 $18.59 $22.49 $27.0012 20 $050-99 $15.42 $20.94 2$21.69 $21.55 $19.39 $21.00 $25.6814 19 $11,554100-249 $17.36 $23.85 5

$25.79 $33.6710 $28.66 $22.1617 $28.03 $3,747250-499 $19.90 $27.79 4$22.42$26.41 $0.00 $24.34 $0.0073 $0500 & Over $0.00 $0.00 1

Geographic Area$24.22 $24.32 $20.14 $22.79 $27.2030 47 $3,507Greater Cincinnati Area $17.53 $24.42 10$23.36 $26.36 $19.42 $21.72 $28.13115 $1,394Greater Dayton Area $0.00 $0.00 3$21.70 $21.70 $19.88 $21.92 $23.126 6 $0N Kentucky/SE Indiana $17.22 $25.24 1$26.85 $26.85 $20.81 $26.78 $33.217 7 $0Greater Columbus Area $18.93 $29.05 2

Business Type$25.35 $25.09 $20.09 $22.07 $30.3313 14 $2,839Durable Manufacturing $15.58 $22.73 6$21.85 $21.97 $18.49 $22.54 $23.728 9 $0Non-Durable Mfg. $0.00 $0.00 2$23.49 $23.49 $19.94 $22.75 $25.818 8 $0Wholesale/Dist./Retail $0.00 $0.00 1$27.96 $29.13 $21.64 $30.29 $33.12105 $5,237Services/Finance/Health $19.31 $29.40 3$24.01 $23.61 $21.10 $23.74 $25.9876 $0Non-Profit $17.78 $25.98 1$23.66 $24.33 $20.00 $22.19 $27.28259 $1,508Other $19.52 $27.10 3



Bookkeeper11.20

Experienced level bookkeeping job. This job typically requires a general understanding of accounting principles commensurate with 2+ years of accounting training orexperience, or equivalent. Responsible for diverse duties in maintaining accounting records in a small company or office. Higher level accounting and financial system workis often provided by outside consultants or CPA's. Incumbents post entries from a wide variety of sources into ledgers and journals, often using computer applications.Incumbents reconcile bank statements, monitor schedules for notes payable and receivable, bonds, securities and interest, cross check, make comparisons, balance accountsand take trial balances. Work often includes payroll, credit and collection duties. Work is regularly reviewed by outside consultants or auditors to verify appropriateprocedure and accuracy. Duties require analysis of facts to determine action to be taken within the limits of standard practice. Incumbents may regularly prepare budgetstatus reports for managers. Incumbents may devote a minor portion of time to performing other office support duties. Do not report staff with four-year accounting orclosely related degrees.

Base Pay Cash



Total Responses $22.94 $23.37 $19.60 $21.0717 19 $24.32 $3,488$17.62 $27.70 7

Company Size$26.78 $27.34 $20.00 $21.07 $31.257 $4,2001-49 8 $19.64 $29.96 5$21.13 $21.13 $0.00 $21.34 $0.004 4 $050-99 $0.00 $0.00 1$17.39 $18.49 $0.00 $18.12 $0.004 5 $0100-249 $0.00 $0.00 1

Geographic Area$23.34 $23.34 $17.50 $22.00 $25.029 9 $1,101Greater Cincinnati Area $17.44 $26.75 3$24.72 $25.66 $0.00 $22.91 $0.0053 $5,654Greater Dayton Area $0.00 $0.00 3

$21.70 $21.70 $0.00 $21.07 $0.003 3 $0Greater Columbus Area $0.00 $0.00 0

Business Type$20.74 $20.74 $19.00 $21.00 $22.365 5 $0Durable Manufacturing $0.00 $0.00 2$23.85 $23.61 $0.00 $23.84 $0.003 4 $0Non-Durable Mfg. $0.00 $0.00 2$33.75 $33.12 $0.00 $31.25 $0.003 4 $0Wholesale/Dist./Retail $0.00 $0.00 2

$19.13 $19.13 $0.00 $19.96 $0.0044 $0Non-Profit $0.00 $0.00 0



Cost Clerk11.25

Performs a variety of standardized duties, requiring care and accuracy in selection of correct figures, making calculations, and entering results. Works from materialrequisitions, parts lists, standard or machine cost tables, and production records. Accumulates data and makes calculations for standard or job costs, prices of repair parts,standard or special parts, and subassemblies of final product. Limited supervision, referring unusual questions to superior. May make simple cost analyses.

Base Pay Cash



Total Responses $20.75 $20.75 $16.39 $20.636 6 $24.62 $2,724$0.00 $0.00 5

Company Size

$22.00 $0.003 $21.22 $0.003 $21.22 $0250-499 $0.00 $0.00 2

Geographic Area

Business Type



Cost/Project Estimator11.30

Prepares cost estimates for special products as a basis for pricing quotations and/or determines cost estimates for new and redesigned or modified products anticipated formanufacture. Work involves a diversity of products of complex design entailing a wide scope of manufacturing operations and variations. Originates, develops, and compilescost data where no standard previous data exists. Originates, maintains, and revises cost data and records contingent on changing conditions, prices, and other factors.Prepares all necessary forms of estimate for approval.

Base Pay Cash



Total Responses $24.55 $24.07 $23.97 $24.237 13 $27.17 $7,168$21.33 $29.65 3

Company Size

Geographic Area$25.54 $25.54 $0.00 $25.48 $0.003 3 $0Greater Cincinnati Area $0.00 $0.00 1

Business Type$25.16 $25.16 $0.00 $24.74 $0.004 4 $0Durable Manufacturing $21.74 $30.82 1



Credit and/or Collection Clerk11.35

Experienced level of credit and collections clerical work. The job typically requires reading, communication and math skills commensurate with a high school diploma orGED and 2+ years of related experience, or equivalent. Work includes reviewing credit applications and delinquent accounts; researching information from creditorganizations; maintaining records on delinquent accounts and credit risks. Incumbents issue progressive requests for payment of past-due accounts. Much of the time isspent using a keyboard and using appropriate software applications, including web resources. Incumbents make non-routine choices within established precedent andpolicies, referring unusual situations to a supervisor.

Base Pay Cash



Total Responses $20.28 $18.33 $17.35 $20.2925 81 $21.23 $4,467$16.05 $23.36 10

Company Size

$21.40 $21.28 $16.00 $20.23 $25.618 9 $5,12050-99 $16.41 $25.00 4$19.55 $18.44 $16.72 $19.55 $22.069 36 $4,655100-249 $16.74 $22.71 3

$20.60 $21.357 $17.13 $18.9333 $19.95 $3,408250-499 $15.00 $22.38 3

Geographic Area$20.61 $18.83 $17.88 $20.38 $22.0414 36 $5,824Greater Cincinnati Area $15.53 $23.74 4$16.23 $14.25 $0.00 $15.81 $0.00183 $0Greater Dayton Area $0.00 $0.00 1

$19.75 $19.79 $18.07 $20.60 $21.015 22 $1,997Greater Columbus Area $18.27 $25.79 3

Business Type$23.59 $23.02 $0.00 $20.93 $0.004 5 $5,387Durable Manufacturing $0.00 $0.00 3$18.95 $18.95 $15.10 $20.19 $22.185 5 $0Non-Durable Mfg. $0.00 $0.00 1$20.73 $20.07 $18.93 $20.48 $21.7211 35 $3,686Wholesale/Dist./Retail $17.19 $22.97 4

$18.72 $19.94 $0.00 $20.26 $0.0053 $0Other $0.00 $0.00 1



Credit and Collection Correspondent11.40

Performs general duties involving customer contacts necessary to collect delinquent accounts, under direct supervision. Reviews accounts, answers and types correspondence,calls delinquent customers by telephone, acknowledges remittances, maintains files and records, assists in checking customer ratings, and reviews customer orders and codes.

Base Pay Cash



Total Responses $19.31 $18.18 $17.31 $20.0514 34 $21.66 $3,215$15.01 $22.86 9

Company Size

$21.98 $21.55 $0.00 $22.00 $0.003 4 $050-99 $0.00 $0.00 1

$19.52 $20.887 $17.56 $16.2317 $18.59 $1,790250-499 $0.00 $0.00 4


$20.59 $20.58 $0.00 $20.60 $0.003 5 $1,360N Kentucky/SE Indiana $0.00 $0.00 3$19.36 $20.19 $0.00 $19.61 $0.004 13 $6,420Greater Columbus Area $0.00 $0.00 3

Business Type

$19.08 $17.33 $15.11 $19.52 $22.825 13 $0Wholesale/Dist./Retail $0.00 $0.00 1$16.83 $15.02 $0.00 $17.67 $0.0083 $1,919Services/Finance/Health $0.00 $0.00 3

$20.96 $20.79 $0.00 $20.60 $0.0043 $0Other $0.00 $0.00 2



Payroll Clerk I11.45

First level of payroll clerical work. The job typically requires reading, communication and math skills commensurate with a high school diploma or GED and less than 1 yearof related training and experience, or equivalent. Incumbents follow standard procedures in making a variety of system entries and computations from data on employee timecards or computer entries. Work includes entering rate changes, totaling hours and distributing or allocating costs; checking computations of timekeepers and researchingshortage claims. Work may include calculating total earnings, overtime, taxes, withholding for premiums and savings and similar factors. Work may include coordinatingwith an outside payroll service to produce calculations, print checks and prepare total payroll reports. Much of the time is spent using a keyboard. Incumbents may usespecialized software packages to enter and compute payroll. Incumbents follow standard procedures and have readily available supervision.

Base Pay Cash



Total Responses $20.07 $20.35 $17.15 $20.0612 16 $22.73 $4,657$20.97 $23.59 3

Company Size

$21.59 $21.59 $0.00 $21.63 $0.003 3 $050-99 $0.00 $0.00 0

$16.86 $0.003 $18.43 $0.004 $18.97 $0250-499 $0.00 $0.00 1$21.57$20.75 $0.00 $21.01 $0.0074 $0500 & Over $0.00 $0.00 1

Geographic Area$21.01 $21.35 $18.12 $21.63 $23.257 9 $0Greater Cincinnati Area $21.96 $25.45 1$17.61 $17.41 $0.00 $16.80 $0.0043 $0Greater Dayton Area $0.00 $0.00 1

Business Type

$19.77 $19.60 $0.00 $19.08 $0.0043 $0Other $0.00 $0.00 1



Payroll Clerk II11.50

Highest level of payroll clerical work. The job typically requires reading, communication and math skills commensurate with a high school diploma or GED and 3+ years ofrelated training and experience, or equivalent. Incumbents follow standard procedures in making a variety of system entries and computations from data on employee timecards or computer entries. Work includes entering rate changes, totaling hours and distributing or allocating costs; checking computations of timekeepers and researchingshortage claims. Work may include calculating total earnings, overtime, taxes, withholding for premiums and savings and similar factors. Work may include coordinatingwith an outside payroll service to produce calculations, print checks and prepare total payroll reports. Work may also include calculating commissions, administeringexecutive compensation and record maintenance of short and long-term incentive plans. Much of the time is spent using a keyboard. Incumbents may use specializedsoftware packages to enter and compute payroll. Incumbents may provide work direction or check the work of less experienced payroll staff.

Base Pay Cash



Total Responses $22.32 $22.25 $19.19 $22.1140 46 $25.28 $7,718$18.05 $24.25 17

Company Size

$21.44 $21.44 $20.47 $21.44 $22.3110 10 $3,17050-99 $0.00 $0.00 4$21.56 $21.56 $15.90 $23.75 $25.7319 19 $14,379100-249 $17.55 $23.10 6

$21.20 $0.003 $21.66 $0.009 $21.38 $0250-499 $0.00 $0.00 2$25.12$25.12 $19.23 $24.52 $29.5866 $7,444500 & Over $0.00 $0.00 3

Geographic Area$22.25 $22.25 $18.91 $22.70 $25.6922 22 $2,988Greater Cincinnati Area $17.22 $23.82 7$22.11 $22.10 $0.00 $22.65 $0.0084 $0Greater Dayton Area $0.00 $0.00 2$20.15 $20.50 $0.00 $21.23 $0.004 6 $0N Kentucky/SE Indiana $16.14 $23.08 2$21.35 $21.35 $18.66 $21.48 $23.538 8 $7,030Greater Columbus Area $0.00 $0.00 5

Business Type$22.32 $22.32 $17.96 $22.89 $25.8513 13 $18,789Durable Manufacturing $17.45 $21.77 5$22.71 $22.71 $0.00 $22.00 $0.003 3 $0Non-Durable Mfg. $0.00 $0.00 2$21.41 $21.41 $16.63 $22.50 $25.655 5 $0Wholesale/Dist./Retail $0.00 $0.00 1$24.52 $23.13 $0.00 $25.73 $0.0073 $0Services/Finance/Health $0.00 $0.00 2$20.58 $20.76 $15.95 $21.20 $24.9175 $0Non-Profit $17.14 $24.57 0$21.95 $21.95 $20.99 $21.47 $23.761010 $2,463Other $0.00 $0.00 6



Teller11.55

Serves customers as a paying and receiving teller. Work includes following prescribed procedures for accepting commercial and consumer cash and noncash transactions,which typically involve a variety of checking and savings accounts. Issues money orders, cashiers checks, and bonds. Includes the use of calculators, on-line terminals,savings machines, teller machines, and other behind-the-counter equipment. Refers customers to customer service representatives accountable for meeting individualcustomer goals for sale of bank products and services referral.

Base Pay Cash



Total Responses $14.49 $13.07 $0.00 $13.163 47 $0.00 $0$0.00 $0.00 1

Company Size$14.49 $13.07 $0.00 $13.16 $0.003 $01-49 47 $0.00 $0.00 1

Geographic Area

Business Type



Billing Analyst11.60

Coordinates and analyzes customer billing and accounts receivable management. Performs invoice preparation, audits and edits pre-bills, and performs write-offs whenapproved by management. Assists with month-end processing and report distribution, prepares supplemental billing documents, and manages the client billing requirements.Performs customer-related financial analysis and dispute resolution.

Base Pay Cash



Total Responses $20.21 $18.46 $14.81 $18.4512 28 $25.91 $1,935$16.39 $22.34 6

Company Size

$20.75 $18.13 $16.32 $19.42 $25.556 22 $050-99 $0.00 $0.00 1


Business Type

$22.41 $20.21 $16.80 $20.00 $29.225 13 $2,860Wholesale/Dist./Retail $0.00 $0.00 3



Accounts Payable Clerk11.65

Calculates, posts business transactions, processes invoices, verifies financial data for use in maintaining accounts payable records, and provides other clerical supportnecessary to pay the obligations of the organization. Clarifies any questionable invoice items, prices, or receiving signatures; obtains proper information and/or data regardinginvoice payments. Assembles invoices to be completed for payment. Verifies all addresses and Federal ID numbers of vendors if available; calculates all extensions and totalson invoices, calculating and taking discounts when applicable; verifies all coding, reviews invoices and requisitions for satisfactory payment approval, checking vendor filesfor any previous payments; assigns voucher numbers. Maintains copies of vouchers, invoices, or correspondence necessary for files. May prepare vouchers listing invoicenumber, date, vendor address, and Federal ID number, item description, amounts, and coding per accounting policies and procedures. May type periodic reports and otherrecords. May reconcile bank statements.

Base Pay Cash



Total Responses $18.86 $18.63 $17.00 $18.2390 130 $20.90 $4,506$15.32 $21.10 27

Company Size$18.52 $18.52 $16.25 $18.00 $20.8213 $2,1211-49 13 $14.17 $20.14 6$18.80 $18.41 $17.00 $17.93 $22.3323 27 $3,26050-99 $14.49 $20.49 4$18.90 $19.08 $17.20 $18.49 $20.8634 47 $7,520100-249 $15.79 $21.16 11

$19.51 $20.9914 $18.20 $17.6735 $19.38 $1,290250-499 $16.15 $22.52 4$19.35$19.10 $16.36 $20.00 $21.3875 $0500 & Over $15.53 $22.27 1

Geographic Area$18.56 $18.14 $17.05 $18.05 $20.2353 69 $1,792Greater Cincinnati Area $15.49 $20.52 13$19.16 $19.23 $17.14 $18.94 $21.511312 $10,859Greater Dayton Area $14.11 $21.73 5$19.95 $20.21 $18.09 $20.60 $21.957 9 $0N Kentucky/SE Indiana $16.15 $24.21 2$19.54 $19.07 $16.92 $19.00 $22.3414 35 $9,013Greater Columbus Area $15.57 $20.47 4

Business Type$18.48 $18.53 $17.00 $18.15 $20.0635 44 $5,222Durable Manufacturing $14.71 $20.22 11$18.89 $18.89 $14.00 $19.17 $22.3311 11 $0Non-Durable Mfg. $15.70 $21.72 2$18.94 $17.94 $16.90 $18.05 $22.1917 42 $2,790Wholesale/Dist./Retail $15.44 $20.46 7$20.00 $20.00 $17.80 $18.87 $22.5077 $2,583Services/Finance/Health $16.80 $22.81 3$18.21 $18.70 $16.00 $17.53 $19.901211 $0Non-Profit $15.22 $21.89 2$20.68 $20.45 $17.95 $20.78 $22.05138 $0Other $0.00 $0.00 1



Accounts Receivable Clerk11.70

Prepares customer statements, bills and invoices; reconciles expenses to the general ledger; takes care of basic client inquiries; and performs other clerical tasks related tomaintaining the accounts receivable records for an organization. Calculates and posts receipts to appropriate general ledger accounts and verifies details of transactions, suchas funds received and total account balances. Prepares monthly receivable statements. Compiles and sorts documents, such as invoices and checks, substantiating businesstransactions. Prepares and posts invoices and credit and debit memos. Makes copies of all checks, completes deposit slips, and makes bank deposits. Works with collectionspersonnel to verify status of delinquent accounts. May provide backup support to other groups in the accounting department. May type periodic reports and other records. Mayperform other general administrative duties as performed.

Base Pay Cash



Total Responses $18.99 $18.50 $16.50 $19.3049 68 $21.00 $2,057$14.90 $20.96 13

Company Size$19.80 $19.80 $17.25 $20.34 $21.686 $2,1101-49 6 $13.38 $19.16 5$18.51 $18.30 $16.50 $18.42 $21.0011 12 $050-99 $14.73 $22.11 2$19.11 $18.91 $16.99 $19.43 $21.0320 26 $1,300100-249 $14.95 $21.45 3

$19.46 $22.088 $17.69 $15.7518 $19.37 $0250-499 $0.00 $0.00 2$18.92$18.67 $0.00 $19.30 $0.0053 $0500 & Over $0.00 $0.00 0

Geographic Area$19.02 $18.28 $16.58 $19.36 $21.1133 45 $1,731Greater Cincinnati Area $15.02 $21.03 7$17.47 $17.23 $14.25 $16.00 $21.4365 $0Greater Dayton Area $0.00 $0.00 1





Administrative Assistant I12.05

First level administrative assistant job, typically requiring reading, communication, math and problem solving skills equivalent to a high school education or GED and 1+years of experience, or equivalent. Performs administrative support work; specific duties vary with department(s) assigned. Assists the supervisor and other departmentpersonnel by performing a variety of duties in support of department functions, such as meeting planning, preparing documents, or coordinating activities. Collects, compiles,records or otherwise gathers data and prepares standard reports with information necessary for decision-making. Incumbents typically use computer applications for wordprocessing, spreadsheets, databases, graphics or scheduling. Other skills may include use of a programmable telephone system, audiovisual equipment or the internet.Incumbents make routine choices within established guidelines, with readily available supervision.

Base Pay Cash



Total Responses $16.68 $16.80 $14.00 $16.0047 89 $18.76 $5,683$14.42 $20.20 17

Company Size$15.78 $15.78 $0.00 $14.90 $0.004 $2,2661-49 4 $14.17 $20.00 3$15.25 $15.16 $13.13 $14.75 $17.3814 21 $5,68950-99 $13.43 $20.37 5$15.85 $15.54 $15.00 $15.87 $16.5811 27 $0100-249 $13.54 $18.96 2

$18.26 $20.5512 $17.97 $14.1029 $17.57 $2,793250-499 $14.47 $20.60 5$18.03$17.69 $0.00 $17.50 $0.0054 $0500 & Over $12.78 $16.89 1


Business Type$17.30 $16.54 $14.90 $16.39 $19.0011 15 $6,553Durable Manufacturing $14.34 $19.29 4$16.09 $18.44 $0.00 $13.80 $0.003 5 $0Non-Durable Mfg. $0.00 $0.00 0$16.06 $17.34 $13.98 $16.07 $18.268 18 $6,650Wholesale/Dist./Retail $0.00 $0.00 4$15.44 $15.65 $12.69 $15.03 $18.4996 $1,298Services/Finance/Health $0.00 $0.00 3$15.97 $16.30 $13.65 $15.63 $18.77229 $0Non-Profit $13.62 $18.49 1$16.61 $15.67 $15.00 $15.87 $18.53157 $2,099Other $14.16 $21.21 4



Administrative Assistant II12.07

Experienced level administrative assistant job. The job typically requires high school graduate level reading, communication, math and problem solving skills and 3+ years ofexperience, or equivalent. Incumbents perform administrative support work; specific duties vary with department(s) assigned. Assists the department or function managerand other department or function staff by performing a variety of support duties, such as conference or meeting planning, preparing complex documents or coordinatingactivities. Collects, compiles, records or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making. Incumbentstypically use computer applications for word processing, spreadsheets, databases, graphics, web page content preparation or scheduling. Other skills may include use of aprogrammable telephone system, audiovisual equipment or the internet. Incumbents must have the ability to exercise independent judgment and discretion. Incumbents makenon-routine choices within established guidelines, with minimal supervision.

Base Pay Cash



Total Responses $19.49 $19.60 $16.85 $19.0075 191 $21.87 $3,506$14.94 $22.74 24

Company Size$20.46 $20.46 $17.50 $20.00 $23.6013 $2,0641-49 18 $15.81 $25.11 3$19.17 $18.84 $16.78 $18.40 $21.6314 20 $3,33750-99 $16.09 $24.55 5$18.49 $17.95 $16.13 $18.90 $20.6630 79 $4,130100-249 $14.19 $21.44 10

$21.38 $23.5213 $21.23 $17.3258 $20.83 $1,015250-499 $15.50 $22.85 3$22.23$21.73 $0.00 $21.41 $0.00154 $0500 & Over $0.00 $0.00 2

Geographic Area$19.06 $18.74 $16.96 $18.66 $21.5543 74 $2,033Greater Cincinnati Area $15.04 $21.77 11$20.13 $20.74 $14.13 $21.38 $26.82317 $987Greater Dayton Area $13.91 $20.86 4$20.37 $18.46 $16.87 $21.03 $21.837 41 $1,438N Kentucky/SE Indiana $14.95 $23.84 3$20.51 $22.12 $17.79 $20.39 $23.2314 35 $12,657Greater Columbus Area $15.40 $27.18 4

Business Type$20.68 $21.57 $17.14 $19.83 $24.3924 35 $3,118Durable Manufacturing $15.14 $21.99 9$17.37 $16.83 $13.52 $18.44 $20.5110 14 $0Non-Durable Mfg. $0.00 $0.00 1$20.99 $17.80 $16.96 $20.00 $25.007 34 $4,008Wholesale/Dist./Retail $17.56 $30.22 3$21.83 $21.30 $19.56 $23.00 $23.43457 $1,615Services/Finance/Health $14.06 $22.23 3$17.56 $18.59 $15.33 $17.87 $19.793513 $11,783Non-Profit $14.02 $21.44 3$19.14 $19.37 $16.32 $18.99 $21.742713 $866Other $14.93 $24.26 4



Administrative Assistant III12.08

Highest level administrative assistant job, not directly supporting the CEO or President. The job typically requires high school graduate level reading, communication, mathand problem solving skills and 5+ years of experience, or equivalent. Incumbents perform administrative support work; specific duties vary with department(s) assigned.Assists the department or function manager and other department or function staff by performing a variety of support duties, such as conference or meeting planning,preparing complex documents or coordinating activities. Collects, compiles, records or otherwise gathers data and prepares standard and custom reports with informationnecessary for decision-making. Incumbents typically use, and may train others to use, computer applications for word processing, spreadsheets, databases, graphics, web pagecontent preparation or scheduling. Other skills typically include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents must have theability to exercise independent judgment and discretion. Incumbents may set precedent within limits and/or administer operating rules and procedures under managementguidance. Incumbents may provide work direction to other support staff.

Base Pay Cash



Total Responses $22.84 $23.53 $19.16 $22.1546 93 $25.17 $8,175$17.75 $25.30 13

Company Size$22.17 $24.09 $18.91 $21.23 $24.729 $2,6051-49 16 $15.71 $23.79 4$18.70 $18.03 $16.84 $18.75 $20.009 12 $2,57850-99 $16.72 $25.11 3$23.32 $23.00 $20.77 $22.82 $26.3816 38 $13,419100-249 $19.39 $25.68 5

$23.46 $31.978 $24.98 $21.5916 $25.64 $0250-499 $18.71 $26.73 0$28.44$26.11 $0.00 $25.05 $0.00114 $0500 & Over $0.00 $0.00 1

Geographic Area$22.61 $23.40 $18.84 $21.78 $24.7229 54 $3,864Greater Cincinnati Area $17.62 $23.93 8$22.34 $23.52 $0.00 $22.55 $0.0074 $0Greater Dayton Area $0.00 $0.00 2$21.09 $20.88 $19.13 $20.25 $23.465 9 $0N Kentucky/SE Indiana $17.42 $26.53 1$24.69 $24.77 $21.37 $24.04 $26.717 22 $0Greater Columbus Area $0.00 $0.00 2

Business Type$23.04 $24.71 $18.42 $22.06 $26.1821 32 $4,646Durable Manufacturing $17.84 $26.26 7$26.76 $28.26 $0.00 $25.94 $0.004 5 $0Non-Durable Mfg. $0.00 $0.00 0

$26.39 $27.28 $0.00 $27.16 $0.00104 $0Services/Finance/Health $0.00 $0.00 2$19.89 $20.44 $18.45 $19.76 $21.68279 $0Non-Profit $15.20 $22.40 1$21.57 $22.65 $18.75 $20.80 $24.04187 $0Other $19.12 $26.76 2



General Clerk I (entry level)12.10

First of three levels of general clerical work. The job typically requires high school graduate level reading, communication and math skills and no previous experience, orequivalent. Duties include performing routine clerical procedures in support of an assigned department or function. Duties may include combinations of counter work, filing,checking, redirecting, or entering data into a computer. Incumbents follow prescribed procedures in handling, classifying, filing or indexing data. Working under closesupervision, incumbents perform simple computations according to clearly defined principles. Do not report jobs specializing in customer service, accounting, data entry orfiling.

Base Pay Cash



Total Responses $12.72 $12.68 $10.00 $12.2719 54 $15.53 $1,216$11.96 $16.11 5

Company Size$14.03 $14.03 $10.00 $15.38 $17.395 $01-49 5 $0.00 $0.00 2$12.86 $12.47 $0.00 $12.73 $0.003 17 $050-99 $0.00 $0.00 2$11.90 $11.90 $10.25 $11.53 $13.286 6 $0100-249 $0.00 $0.00 1

$13.81$11.29 $0.00 $10.00 $0.0073 $0500 & Over $0.00 $0.00 0


$9.92 $9.92 $0.00 $10.25 $0.0044 $0Greater Dayton Area $0.00 $0.00 1



$14.41 $12.59 $0.00 $14.69 $0.004 21 $0Wholesale/Dist./Retail $0.00 $0.00 2

$12.31 $12.31 $0.00 $10.00 $0.0033 $0Non-Profit $0.00 $0.00 0$12.26 $13.16 $0.00 $11.92 $0.00134 $0Other $0.00 $0.00 1



General Clerk II (experienced)12.15

Second of three levels of general clerical work. The job typically requires high school graduate level reading, communication and math skills and 2+ years or experience, orequivalent. Incumbents normally are familiar with department or functional operations and are able to work with minimal assistance. Incumbents perform clerical, counterwork and typing duties of some diversity, requiring the application of various standard procedures and preparation or use of several types of forms, reports or records.Incumbents may post data directly to a database from information furnished. Posting may involve some intermediate operation such as cross-checking, comparison orordinary calculations. Incumbents may prepare and type reports, orders or other forms such as requisitions, schedules or control records of various types. Do not report jobsspecializing in customer service, accounting, data entry or filing.

Base Pay Cash



Total Responses $18.00 $17.87 $14.94 $17.2221 65 $22.22 $2,606$14.89 $23.15 4

Company Size$20.39 $22.05 $16.23 $22.22 $23.456 $01-49 10 $16.50 $28.35 0$15.53 $15.13 $14.00 $14.88 $16.827 19 $2,60650-99 $14.11 $19.08 4$16.36 $16.99 $0.00 $16.20 $0.003 4 $0100-249 $0.00 $0.00 0

$18.12 $0.004 $18.32 $0.005 $18.05 $0250-499 $13.97 $21.82 0


$16.11 $16.04 $0.00 $15.53 $0.004 8 $0N Kentucky/SE Indiana $0.00 $0.00 1$19.63 $18.49 $16.50 $19.48 $23.087 20 $0Greater Columbus Area $15.13 $24.86 1


$17.63 $17.63 $13.00 $16.86 $23.087 7 $0Wholesale/Dist./Retail $16.46 $26.08 2$17.08 $15.35 $0.00 $16.09 $0.00114 $0Services/Finance/Health $0.00 $0.00 1$20.04 $22.21 $0.00 $19.38 $0.0083 $0Non-Profit $15.15 $22.10 0$16.30 $16.75 $0.00 $16.82 $0.00283 $0Other $0.00 $0.00 1



General Clerk III (advanced)12.16

Third of three levels of general clerical work. This job typically requiring high school graduate level reading, communication and math skills and 5+ years of experience, orequivalent. Incumbents have a high degree of understanding of the work function and will typically provide work direction to other clerical staff within the area. Incumbentsperform a variety of clerical and typing duties, some non-routine and complex in nature. Incumbents utilize knowledge of company policies and procedures in maintainingfiles, records, and other information. Incumbents work under minimal supervision, using good judgment in resolving routine problems. Do not report jobs specializing incustomer service, accounting, data entry or filing.

Base Pay Cash



Total Responses $20.51 $20.79 $17.50 $19.9913 15 $23.23 $797$17.77 $26.75 4

Company Size$22.65 $22.65 $0.00 $21.16 $0.004 $01-49 4 $20.19 $33.58 2$18.08 $18.08 $15.50 $18.00 $20.715 5 $050-99 $0.00 $0.00 2$20.85 $21.53 $0.00 $20.45 $0.004 5 $0100-249 $0.00 $0.00 0


$20.18 $20.18 $0.00 $20.91 $0.003 3 $0N Kentucky/SE Indiana $0.00 $0.00 1

$21.39 $22.11 $0.00 $20.91 $0.003 4 $0Other $0.00 $0.00 1

Business Type

$23.87 $23.87 $0.00 $23.32 $0.003 3 $0Wholesale/Dist./Retail $20.19 $33.58 1$17.80 $17.80 $0.00 $18.00 $0.0033 $0Services/Finance/Health $0.00 $0.00 1



Clerical Coordinator12.20

Receives daily, weekly, etc. work assignments from supervisor. Processes and delegates the workflow of assignments within the administrative/clerical department. Alsoperforms clerical duties of considerable diversity, requiring the application of various procedures. May assist in the training of new employees. This position is not intendedto include exempt office managers or other exempt office professionals or supervisors.

Base Pay Cash



Total Responses $18.96 $19.28 $16.63 $18.509 14 $20.96 $1,500$16.41 $21.43 3

Company Size$19.45 $19.45 $0.00 $19.26 $0.004 $01-49 4 $15.44 $21.28 2


Business Type

$17.05 $17.79 $0.00 $16.25 $0.0063 $0Other $0.00 $0.00 0



Mail Clerk12.25

Support job, typically requiring reading, communication, and math skills commensurate with a high school education or GED and no previous experience, or equivalent.Incumbents sort incoming mail for distribution and dispatch outgoing mail. Incumbents may open envelopes by hand or machine and may stamp date and time of receipt onincoming mail. Incoming mail is sorted according to destination and type, such as returned letters, adjustments, bills, orders, and payments. Incumbents often pick up anddeliver mail within the organization. Incumbents may fold letters or circulars and insert them in envelopes before sealing envelopes by hand or machine. Incumbents mayaddress mail, using various label/address generation methods. Postage is placed on outgoing mail by hand or with postage meters. Incumbents may check alternative deliverymethods and, based on established policy, determine that an alternative delivery, such as courier, is more economical. Incumbents keep records of registered mail or mail sentvia courier. Incumbents must follow instructions and are subject to close supervision.

Base Pay Cash



Total Responses $15.63 $15.63 $12.62 $16.5415 18 $18.75 $13,218$12.53 $16.82 4

Company Size

$14.29 $14.94 $11.00 $15.00 $17.235 6 $0100-249 $11.34 $16.95 1$18.12 $0.004 $16.88 $0.005 $16.41 $0250-499 $0.00 $0.00 1

$16.40$16.40 $0.00 $17.68 $0.0033 $0500 & Over $0.00 $0.00 1




$15.41 $15.96 $0.00 $15.43 $0.0054 $0Other $0.00 $0.00 0



Buyer (Non-Exempt)12.30

Conducts transactions involved in the procurement of manufacturing materials, tools, supplies, services, etc. in accordance with approved requisitions and defined procedures.Obtains quotations. May negotiate purchases within prescribed dollar limits and under supervision of Purchasing Agent or exempt level Buyer. Performs follow-up work onorders placed to ensure vendors' compliance with terms and conditions of purchase. May investigate vendors' capability to furnish materials or finished parts to developadequate sources of supply.

Base Pay Cash



Total Responses $21.18 $21.34 $18.47 $20.5830 55 $23.02 $2,213$17.65 $24.85 14

Company Size$21.36 $21.36 $18.44 $19.95 $23.689 $1,6801-49 9 $18.62 $24.73 4$21.25 $21.95 $18.62 $21.34 $22.718 19 $2,08950-99 $16.37 $24.06 3$20.65 $20.48 $18.14 $21.19 $22.996 13 $875100-249 $15.58 $22.20 3

$20.00 $26.577 $21.32 $18.0014 $21.34 $3,842250-499 $19.44 $27.53 4

Geographic Area$20.89 $21.36 $18.44 $20.25 $22.2521 36 $2,236Greater Cincinnati Area $17.37 $23.39 12

$23.13 $22.54 $0.00 $24.13 $0.004 10 $0N Kentucky/SE Indiana $18.13 $26.99 2

Business Type$22.15 $23.22 $19.13 $21.02 $23.9816 23 $2,461Durable Manufacturing $18.07 $25.71 10$20.94 $19.64 $0.00 $21.88 $0.004 7 $0Non-Durable Mfg. $0.00 $0.00 0$18.66 $19.61 $18.00 $18.37 $20.857 20 $0Wholesale/Dist./Retail $17.33 $22.67 2



Purchasing Clerk I12.35

First level of purchasing, typically requiring math and problem solving skills equivalent to a high school diploma or GED and 1+ years of related training or experience, orequivalent. Duties include issuing purchase orders to replenish stocks where prices and vendors are mostly pre-established. Incumbents may receive purchase requests fromothers or initiate orders based on standard stock levels or order issuing criteria. Incumbents use computer terminals or PCs to record data. Incumbents follow establishedprocedures and have readily available supervision.

Base Pay Cash



Total Responses $18.72 $17.98 $15.50 $18.7925 40 $20.69 $3,268$16.51 $21.97 10

Company Size$18.38 $18.38 $15.99 $18.89 $20.756 $5641-49 6 $0.00 $0.00 4$20.00 $18.75 $0.00 $21.00 $0.003 4 $050-99 $0.00 $0.00 1$17.96 $18.30 $14.67 $18.79 $19.789 12 $3,459100-249 $15.02 $0.00 3

$17.33 $25.056 $17.31 $15.2017 $19.36 $0250-499 $0.00 $0.00 1




$17.87 $18.18 $0.00 $17.50 $0.0043 $0Other $0.00 $0.00 0



Purchasing Clerk II12.36

Highest level of purchasing, typically requiring math and problem solving skills equivalent to a high school diploma or GED and 3+ years of related training or experience, orequivalent. Duties include issuing purchase orders to replenish stocks where prices and vendors are mostly pre-established. Incumbents may receive purchase requests fromothers or initiate orders based on standard stock levels or order issuing criteria. Incumbents use computer terminals or PCs to record data. Incumbents follow establishedprocedures and have readily available supervision.

Base Pay Cash



Total Responses $21.33 $21.46 $18.25 $21.2037 71 $24.00 $2,224$19.14 $28.93 12

Company Size$19.42 $19.37 $17.70 $19.00 $21.507 $1,3741-49 8 $17.15 $23.85 4$22.32 $23.64 $18.00 $20.96 $28.257 9 $1,07350-99 $0.00 $0.00 3$21.51 $21.20 $19.85 $21.96 $24.0418 26 $3,245100-249 $20.90 $31.10 4

$19.88 $0.004 $20.61 $0.0025 $19.98 $0250-499 $0.00 $0.00 1

Geographic Area$21.38 $22.35 $19.00 $20.96 $24.0021 27 $940Greater Cincinnati Area $19.18 $29.35 7$19.11 $18.87 $17.23 $18.00 $21.5695 $0Greater Dayton Area $0.00 $0.00 2$23.19 $23.03 $0.00 $22.55 $0.003 4 $0N Kentucky/SE Indiana $0.00 $0.00 1$22.15 $21.30 $17.73 $23.28 $25.226 27 $0Greater Columbus Area $0.00 $0.00 1

Business Type$22.08 $23.00 $17.53 $21.96 $25.7514 17 $1,066Durable Manufacturing $19.36 $31.26 3$20.44 $19.78 $19.41 $20.70 $21.508 13 $1,325Non-Durable Mfg. $0.00 $0.00 4$19.83 $20.91 $17.12 $19.00 $22.4610 35 $4,733Wholesale/Dist./Retail $18.94 $26.80 3

$25.01 $25.22 $0.00 $25.00 $0.0043 $0Other $0.00 $0.00 0



Receptionist12.40

This is a specialized job performing reception duties at the corporate, divisional or departmental level. The job typically requires high school graduate level communicationand problem solving skills with previous experience of less than 1 year, or equivalent. Receives visitors, secures identification, and determines whom they wish to see.Announces visitors and directs them to the proper office when authorized. Issues visitor's badge and registers as required. Work is task oriented with routine decisions withinestablished guidelines, with readily available supervision. Incumbents may perform other support tasks that can be done while in the reception area.

Base Pay Cash



Total Responses $15.25 $14.52 $13.25 $15.0051 83 $17.34 $1,724$12.24 $18.23 23

Company Size$14.01 $12.57 $9.90 $13.04 $18.426 $2,4191-49 10 $10.59 $14.92 5$15.92 $15.57 $14.50 $15.30 $17.8711 13 $1,54350-99 $0.00 $0.00 4$14.97 $14.15 $12.75 $14.50 $16.7023 43 $823100-249 $12.77 $18.38 9

$14.75 $17.288 $15.44 $14.148 $15.44 $3,116250-499 $12.18 $19.62 3$16.11$16.93 $0.00 $16.22 $0.0093 $0500 & Over $0.00 $0.00 2

Geographic Area$15.07 $14.40 $13.06 $14.88 $17.2636 59 $1,728Greater Cincinnati Area $12.14 $17.98 18$13.50 $13.20 $11.50 $13.75 $15.49136 $1,666Greater Dayton Area $11.05 $15.39 3$17.12 $17.12 $0.00 $17.19 $0.004 4 $0N Kentucky/SE Indiana $13.79 $21.19 1$17.32 $16.38 $0.00 $16.65 $0.004 6 $0Greater Columbus Area $0.00 $0.00 1

Business Type$14.73 $13.88 $12.25 $14.59 $16.8620 25 $1,717Durable Manufacturing $12.21 $17.92 11$16.44 $16.09 $13.69 $16.49 $18.846 7 $3,201Non-Durable Mfg. $0.00 $0.00 3$16.17 $16.87 $14.39 $16.40 $17.677 10 $1,291Wholesale/Dist./Retail $0.00 $0.00 4$14.38 $13.25 $11.66 $14.75 $16.22257 $0Services/Finance/Health $11.35 $16.13 2$14.88 $14.88 $11.83 $16.20 $17.2955 $0Non-Profit $11.95 $17.15 1$16.04 $15.52 $14.21 $15.09 $18.95116 $0Other $12.85 $21.63 2



Telephone Operator/Receptionist/Secretary12.50

This is a combination job performing at least two of the three listed functions in the title at the corporate, division or departmental level. The job typically requires highschool graduate level communication and problems solving skills with previous experience of less than 1 year, or equivalent. Receives visitors, secures identification, anddetermines whom they wish to see. Announces visitors and directs them to the proper office when authorized. Issues visitor's badge and registers as required. Operates atelephone console, receives incoming calls and connects to the proper party. Answers general requests for information within established guidelines. Performs routinesecretarial duties such as typing, data entry, schedule coordination, making travel arrangements or handling company mail.

Base Pay Cash



Total Responses $16.95 $16.41 $14.98 $16.5045 64 $18.67 $5,632$14.46 $20.22 16

Company Size$17.83 $17.83 $15.61 $17.15 $20.636 $1,9961-49 6 $0.00 $0.00 3$16.11 $16.11 $14.48 $16.25 $18.519 9 $050-99 $0.00 $0.00 2$16.94 $16.45 $14.38 $16.51 $18.6122 28 $9,867100-249 $14.29 $19.88 8

$17.40 $20.976 $16.17 $14.9317 $17.67 $0250-499 $15.33 $19.41 2






Administrative Assistant to the CEO12.65

Highest level administrative assistant job, equal in skills to the level III administrative assistant job, but directly supporting the CEO or President. The job typically requireshigh school graduate level reading, communication, math and problem solving skills and 5+ years of experience, or equivalent. Assists the top executive by performing avariety of support duties, such as screening calls, conference or meeting planning, preparing complex documents or coordinating activities. Collects, compiles, records orotherwise gathers data and prepares standard and custom reports with information necessary for decision-making. Incumbents typically use computer applications for wordprocessing, spreadsheets, databases, graphics, web page content preparation or scheduling. Other skills typically include use of a programmable telephone system,audiovisual equipment or the internet. Incumbents must have the ability to exercise independent judgment and exercise discretion regarding confidential matters. Incumbentsmay provide work direction to other support staff.Incumbents must have the ability to exercise independent judgment and exercise discretion regarding confidential matters.Incumbents may provide work direction to other support staff.

Base Pay Cash



Total Responses $24.39 $24.56 $20.00 $25.3748 50 $28.58 $6,492$20.17 $28.97 14

Company Size$21.64 $21.79 $18.00 $21.64 $23.4311 $2,0471-49 12 $20.34 $28.68 5$23.17 $23.17 $17.94 $24.40 $26.5613 13 $050-99 $15.87 $22.42 2$25.11 $25.11 $20.00 $26.44 $29.5015 15 $16,810100-249 $19.57 $28.37 4

$26.78 $29.195 $27.48 $26.125 $27.48 $0250-499 $22.43 $31.40 1$29.85$28.53 $0.00 $28.85 $0.0043 $0500 & Over $22.43 $34.28 2





Event Planner12.85

Coordinates and organizes meetings and special events of various sizes. Plans logistics for conferences, and/or events, with respect to budgets, speakers, entertainment,transportation, facilities, technology, equipment, logistical requirements, printing, food and beverage, and other related issues.

Base Pay Cash



Total Responses $18.35 $18.41 $16.13 $17.9910 13 $20.08 $11,507$17.37 $25.61 4

Company Size

$19.37 $19.37 $0.00 $18.74 $0.004 4 $050-99 $18.91 $29.04 1


Business Type

$18.90 $18.46 $16.01 $17.85 $22.3165 $0Non-Profit $17.59 $26.39 1



Computer Operator I13.05

Under direct supervision, performs routine duties to operate a computer and peripheral equipment, such as printers and disk drives. Follows detailed instructions, assistshigher level operators, and routes error messages to appropriate personnel. Less than 4 years experience.

Base Pay Cash



Total Responses $17.86 $18.45 $14.41 $17.7412 20 $20.67 $14,720$15.08 $21.01 5

Company Size

$16.81 $16.81 $0.00 $15.50 $0.004 4 $050-99 $0.00 $0.00 0

$18.50 $0.003 $17.49 $0.008 $18.31 $0250-499 $0.00 $0.00 2





$15.68 $15.68 $0.00 $14.00 $0.0033 $0Non-Profit $0.00 $0.00 1



Computer Operator II13.10

Under general supervision, sets up and operates a computer, handling a wide range of tasks and utilizing programs of varying complexity according to standard procedures.Monitors computer and peripheral equipment, researches error messages, resolves processing problems, and maintains a record of machine operation and production. Capableof completing general phases of sophisticated computer operations. May require fundamental knowledge of programming. Four or more years experience.

Base Pay Cash



Total Responses $24.72 $24.82 $19.67 $22.0016 44 $26.58 $6,542$18.08 $27.13 6

Company Size

$29.89 $31.85 $0.00 $28.65 $0.004 9 $050-99 $0.00 $0.00 1

$21.70 $28.396 $23.28 $18.8421 $23.99 $4,857250-499 $0.00 $0.00 3

Geographic Area$25.91 $28.50 $16.35 $22.50 $40.017 16 $0Greater Cincinnati Area $17.93 $28.57 1$25.99 $22.64 $0.00 $21.50 $0.0073 $0Greater Dayton Area $0.00 $0.00 2$21.90 $21.92 $0.00 $19.75 $0.003 6 $0N Kentucky/SE Indiana $0.00 $0.00 1

Business Type$23.60 $23.68 $0.00 $23.11 $0.004 11 $9,626Durable Manufacturing $0.00 $0.00 3


$18.66 $17.94 $0.00 $19.68 $0.0043 $0Non-Profit $16.68 $28.59 0



Data Control Clerk13.15

Receives and reviews source documents for data input. Checks accuracy and relevance of input and output data by visual examination, by correcting codes, and by batchingfor computer processing. Verifies output against control totals, reviews format of printouts, and if reports are satisfactory, distributes information to proper departments.

Base Pay Cash



Total Responses $18.26 $18.04 $13.56 $17.0812 17 $20.17 $2,714$14.78 $19.20 5

Company Size$23.64 $23.64 $0.00 $24.28 $0.003 $01-49 3 $0.00 $0.00 1

$16.45 $16.98 $13.06 $16.39 $19.826 10 $0100-249 $15.02 $18.80 2






Data Entry Operator I (entry)13.20

Entry level data entry. The job typically requires high school graduate level reading, communication and math skills and no previous experience, or equivalent. Under closesupervision, transcribes data from source documents using data entry devices, or a keyboard, following generally standardized procedures and instructions. Little or noselecting coding or interpreting of data is required. Incumbents refer problems, such as erroneous items or codes and missing information, to a supervisor.

Base Pay Cash



Total Responses $13.51 $14.22 $11.77 $12.505 21 $15.75 $3,190$13.46 $17.95 3

Company Size


Business Type



Data Entry Operator II (experienced)13.25

Experienced level data entry. The job typically requires high school graduate reading, communication and math skills and 2+ years of experience, or equivalent. Underlimited supervision, following more complex procedures and instructions, transcribes data from source documents using data entry devices, or a keyboard. May involveselection of codes or interpretation of data entered. Incumbents may solve routine problems such as erroneous items or codes and obtain missing information. More extensiveproblems are referred to a supervisor.

Base Pay Cash



Total Responses $18.18 $18.22 $16.00 $18.5911 15 $20.20 $2,599$18.38 $23.01 4

Company Size$16.80 $16.80 $0.00 $17.40 $0.003 $01-49 3 $0.00 $0.00 1$17.60 $17.84 $14.50 $17.63 $20.695 8 $050-99 $0.00 $0.00 2





Desktop Publishing Operator13.30

Experienced desk-top publishing operator job, typically requiring a high school diploma or GED and 2+ years of related training or experience, or equivalent. Duties includepreparation of more complex report documents or other printed media and the judgment to lay out pages in a pleasing and efficient manner. Incumbents use advanced featuresof software publishing applications. Incumbents may prepare web page layouts.

Base Pay Cash



Total Responses $18.04 $18.14 $15.78 $18.837 8 $20.00 $0$14.86 $24.20 2

Company Size$17.28 $17.67 $0.00 $18.83 $0.003 $01-49 4 $0.00 $0.00 1


Business Type

$19.56 $19.56 $0.00 $19.23 $0.0033 $0Other $0.00 $0.00 1



Customer Service Representative I (entry)14.05

First of three levels of customer service work. The job typically requires high school graduate reading, communication, math and problem solving skills and no previousexperience, or equivalent. Incumbents receive questions from customers and follow established procedures to provide answers or refer calls to appropriate staff. Typicalquestions are focused on order status, product information, account status, pricing, product or service. Incumbents follow established procedures and have readily availablesupervision.

Base Pay Cash



Total Responses $14.98 $14.38 $12.89 $14.9138 379 $16.45 $3,895$14.07 $18.42 11

Company Size$14.29 $13.61 $0.00 $14.75 $0.004 $01-49 5 $0.00 $0.00 2$14.31 $14.39 $13.25 $14.50 $15.259 29 $87350-99 $14.45 $17.98 3$15.48 $15.38 $13.25 $15.25 $17.2014 115 $0100-249 $14.82 $19.74 2

$15.04 $16.0110 $13.26 $12.51202 $15.02 $4,564250-499 $13.27 $19.53 3


Business Type$15.40 $17.53 $12.75 $14.41 $18.708 43 $5,730Durable Manufacturing $14.20 $20.86 4$15.94 $15.00 $0.00 $15.80 $0.004 7 $0Non-Durable Mfg. $0.00 $0.00 1$15.67 $14.42 $13.63 $15.21 $16.7012 127 $0Wholesale/Dist./Retail $15.50 $19.84 2$13.94 $12.56 $12.43 $14.50 $15.161035 $0Services/Finance/Health $13.07 $16.00 2$12.02 $11.05 $0.00 $11.78 $0.00194 $0Non-Profit $13.57 $16.87 2$15.33 $15.71 $13.75 $15.20 $17.20806 $0Other $14.04 $18.48 0



Customer Service Representative II (experienced)14.10

Second of three levels of customer service work. The job typically requires high school graduate reading, communication, math and problem solving skills and 2+ yearsexperience. Incumbents receive questions from customers and follow established procedures to provide answers or refer calls to appropriate staff. Typical questions arefocused on order status, product information, account status, pricing, product or service. Incumbents require limited supervision.

Base Pay Cash



Total Responses $19.39 $16.14 $16.91 $18.8292 650 $21.86 $3,391$15.86 $22.34 38

Company Size$19.97 $19.38 $17.23 $19.13 $22.4420 $3,6711-49 40 $16.60 $23.24 12$19.61 $19.99 $16.87 $18.87 $22.1224 95 $3,61850-99 $16.46 $22.32 12$19.23 $19.11 $16.97 $19.27 $21.2630 144 $3,788100-249 $15.98 $22.25 8

$17.55 $22.3716 $15.48 $16.82185 $18.91 $4,160250-499 $15.32 $22.43 6$11.85$18.17 $11.76 $21.63 $22.851865 $0500 & Over $12.89 $17.30 2

Geographic Area$19.03 $14.28 $16.78 $18.36 $21.6152 323 $3,122Greater Cincinnati Area $15.28 $21.36 22$19.52 $14.11 $15.88 $17.76 $24.191108 $5,833Greater Dayton Area $16.08 $22.81 3$19.66 $20.11 $17.58 $19.24 $21.3014 110 $4,423N Kentucky/SE Indiana $16.65 $22.98 5$19.69 $19.33 $16.91 $20.41 $22.7616 99 $5,236Greater Columbus Area $16.93 $24.23 6$22.72 $26.39 $0.00 $20.00 $0.003 7 $0Other $0.00 $0.00 2

Business Type$20.57 $20.83 $17.54 $20.22 $23.5837 125 $3,931Durable Manufacturing $16.08 $23.29 18$19.85 $20.63 $17.06 $21.12 $22.1413 35 $2,703Non-Durable Mfg. $15.89 $22.07 6$18.90 $18.29 $16.83 $17.25 $21.8222 160 $4,328Wholesale/Dist./Retail $16.66 $24.84 8$19.24 $14.67 $16.38 $20.00 $21.721195 $0Services/Finance/Health $16.76 $21.39 1$16.82 $10.23 $14.75 $17.50 $19.651576 $0Non-Profit $13.88 $18.36 1$17.21 $16.49 $15.73 $17.18 $18.345410 $641Other $15.53 $20.57 4



Customer Service Representative III (Technical Adv14.12

Third of three levels of customer service work. The job typically requires an associate or bachelor's degree with 2+ years of experience, or equivalent. Handles the moretechnical or complex service questions from customers and applies judgment in resolving service, warranty or technical problems falling within established limits of authorityand knowledge. Issues of greater impact or technical complexity are researched and presented to management or referred to the appropriate internal experts for resolution.Typical customer questions are focused on account status, technical product application or service information, pricing or adjustments.

Base Pay Cash



Total Responses $23.58 $21.66 $18.92 $23.0042 155 $26.92 $6,133$18.06 $26.30 20

Company Size$23.59 $22.34 $19.12 $22.00 $28.139 $3,0651-49 20 $18.04 $27.03 6$25.39 $20.47 $19.18 $23.00 $27.3810 44 $4,34250-99 $18.32 $25.13 6$22.93 $23.50 $18.47 $23.72 $26.9214 35 $10,975100-249 $18.17 $26.03 4

$20.08 $25.687 $19.93 $18.5434 $22.46 $0250-499 $18.32 $27.10 2$23.18$23.23 $0.00 $23.86 $0.00223 $0500 & Over $0.00 $0.00 2





Order Analyst14.15

Edits, analyzes, and interprets incoming orders covering a wide scope of company products to clarify missing terminology and supply missing or misstated information. Editsand rewrites orders to expedite impending completion procedures, as needed. Contacts order sources to clarify and correct order discrepancies. Maintains necessary files andrecords pertaining to prices, discounts, parts, etc.

Base Pay Cash



Total Responses $18.30 $18.69 $14.34 $19.116 10 $21.84 $2,033$16.16 $22.25 3

Company Size

$19.32 $20.44 $0.00 $21.39 $0.003 6 $050-99 $0.00 $0.00 1





Order Clerk14.20

Performs routine clerical duties required to complete standard form for orders from customers or company employees for distribution to proper departments, entering stocknumber, quantity, price, etc. Duties may also include checking with credit department, keeping files of orders received, and sending acknowledgement copy to customers.Does not ordinarily perform such functions as corresponding with customer regarding company products, determining traffic routing, expediting orders, etc.

Base Pay Cash



Total Responses $16.41 $16.66 $14.41 $16.2511 18 $18.20 $2,562$14.82 $19.80 4

Company Size$16.12 $16.15 $0.00 $16.25 $0.003 $01-49 4 $0.00 $0.00 1

$17.58 $0.004 $18.54 $0.008 $17.93 $0250-499 $0.00 $0.00 1





Sales Correspondent14.25

Interprets and analyzes customer inquiries with respect to quotations, terms, applications, service, complaints, etc. Contacts inquiring parties through telephone calls, mail,fax, or other electronic means to provide requested data. Acknowledges customer orders, advises customers on order changes or status, quotes prices, etc. Maintains recordsand documentation regarding regular correspondence. Assists other customer service personnel as necessary.

Base Pay Cash



Total Responses $19.46 $19.66 $16.70 $19.8322 156 $21.96 $3,304$17.46 $24.29 11

Company Size$22.69 $21.63 $0.00 $22.88 $0.004 $01-49 15 $0.00 $0.00 2$16.68 $17.25 $14.00 $17.62 $18.885 16 $89950-99 $16.31 $22.57 3$18.32 $18.04 $14.30 $17.83 $21.468 50 $0100-249 $0.00 $0.00 2

$20.99 $23.376 $20.87 $17.4675 $20.41 $4,099250-499 $0.00 $0.00 4






Sales/Marketing Assistant14.35

Experienced level sales and marketing administrative assistant job. This job typically requires an associate's degree and 2+ years of experience, or equivalent. Incumbentsperform administrative support work specific to sales and marketing department(s). Incumbents assist the department manager and other department staff by performing avariety of support duties, such as data collection, compilation, research, records maintenance, custom reports, sales reports, customer profiles or program reports. Incumbentsmay assist with preparation of marketing materials, maintain marketing materials inventory, serve as liaison with print shop vendors or distribute literature. Incumbentstypically use computer applications for word processing, spreadsheets, databases, graphics, web page content preparation or scheduling. Incumbents may set up audiovisualor telecommunications equipment. Incumbents must have the ability to exercise independent judgment and discretion. Incumbents make non-routine choices withinestablished guidelines, with minimal supervision.

Base Pay Cash



Total Responses $19.67 $18.61 $16.68 $18.5069 109 $21.93 $2,316$16.79 $24.31 23

Company Size$17.79 $17.79 $14.85 $17.90 $20.3014 $2,9241-49 14 $18.37 $27.72 3$20.66 $20.24 $17.33 $20.39 $24.6422 36 $2,14550-99 $16.93 $23.29 9$19.26 $16.10 $16.75 $18.32 $21.9818 35 $1,603100-249 $14.99 $22.70 8

$20.18 $22.0010 $19.91 $16.3918 $19.76 $4,123250-499 $0.00 $0.00 3$22.41$22.41 $0.00 $16.50 $0.0044 $0500 & Over $0.00 $0.00 0

Geographic Area$19.57 $17.85 $16.26 $18.07 $23.0242 70 $2,307Greater Cincinnati Area $16.62 $24.30 12$20.06 $20.56 $16.04 $20.75 $23.74149 $2,066Greater Dayton Area $0.00 $0.00 3$17.32 $17.45 $15.38 $17.52 $19.476 7 $1,891N Kentucky/SE Indiana $0.00 $0.00 3$21.86 $21.09 $18.13 $21.63 $25.059 14 $3,128Greater Columbus Area $16.45 $25.25 3




Graphic Artist14.40

Experienced commercial artist, typically requiring a two- or four-year liberal arts degree and 3+ years of experience, or equivalent. Incumbents will draw, sketch, or modifyimages of merchandise or models for use in catalogs, advertising, technical manuals, displays, or web sites. Incumbents may scan, edit, crop, or otherwise modify images.Incumbents may use brushes, air brushes, computer graphics applications or other media to accomplish the desired end result.

Base Pay Cash



Total Responses $20.60 $19.89 $19.13 $20.8128 43 $22.31 $1,705$18.99 $25.78 10

Company Size$22.40 $22.40 $18.80 $21.03 $26.695 $2,3581-49 5 $0.00 $0.00 3$20.15 $20.26 $19.28 $19.66 $21.678 10 $76950-99 $18.83 $22.17 4$22.17 $22.17 $19.55 $22.43 $24.298 8 $0100-249 $19.22 $28.20 1

$20.86 $0.003 $17.74 $0.0014 $19.49 $0250-499 $0.00 $0.00 1$20.30$18.09 $0.00 $19.66 $0.0053 $0500 & Over $0.00 $0.00 0




$18.75 $18.83 $15.12 $20.33 $21.6065 $0Non-Profit $16.63 $22.37 0$24.04 $24.04 $0.00 $22.27 $0.0044 $0Other $0.00 $0.00 1



Cash Register Clerk14.50

Customer contact job providing retail cash register checkout service. The job typically requires the ability to follow basic instructions and make basic math calculations, butmay not require completion of high school. Duties include scanning or keying product information, preparing sales receipts and handling cash or credit transactions, subjectto close supervision. In many cases customer contact is continuous. Incumbents may stock shelves or perform other duties as a secondary part of the job.

Base Pay Cash



Total Responses $15.94 $16.18 $0.00 $18.003 21 $0.00 $0$0.00 $0.00 0

Company Size

Geographic Area

Business Type



Human Resource Assistant, Non-Exempt15.05

Answers routine questions related to personnel administration and interprets policy where clear cut procedures and rules exist. Duties may pertain to a particular aspect ofhuman resources or may be of a generalist nature, such as compiling and maintaining basic personnel statistics, maintaining files of performance appraisals, job descriptions,etc., and handling claims relating to workers' compensation and/or unemployment insurance, pre-screening applicants for employment, and compiling statistics for EEOpurposes. Performs clerical duties of a unique nature and provides assistance in research areas. Those who perform primarily clerical tasks are not included (see HumanResource Clerk). This position is considered the highest level of non-exempt human resource positions.

Base Pay Cash



Total Responses $19.78 $19.76 $17.31 $19.2555 60 $21.63 $7,087$16.46 $23.76 19

Company Size$18.89 $18.89 $17.91 $18.65 $20.005 $9731-49 5 $16.79 $20.42 3$19.83 $19.83 $16.35 $20.00 $20.307 7 $050-99 $0.00 $0.00 2$19.71 $19.61 $16.88 $19.96 $22.4126 27 $10,062100-249 $16.22 $22.94 7

$19.00 $21.5911 $19.17 $17.7512 $19.30 $2,342250-499 $17.14 $26.27 4$21.41$21.64 $16.42 $22.38 $25.5396 $10,083500 & Over $0.00 $0.00 3

Geographic Area$19.50 $19.59 $17.00 $19.00 $21.8831 33 $4,692Greater Cincinnati Area $15.90 $22.93 8$17.82 $17.67 $16.04 $17.75 $20.5698 $16,228Greater Dayton Area $16.60 $22.12 4$20.75 $20.42 $18.12 $21.13 $23.408 9 $1,542N Kentucky/SE Indiana $16.70 $24.08 4$22.32 $22.22 $20.67 $21.53 $24.047 8 $0Greater Columbus Area $19.07 $30.37 2




Human Resource Clerk15.10

Under general supervision and following established procedures, performs clerical tasks related to the human resource function. Typical duties include recording and filinginformation about employee addresses and other personal information, wage rates, transfers, promotions, training status, absences, supervisory reports of performanceevaluation, etc.; furnishing information from such files to maintain records of employment activity; and assisting in administration of employment tests. May compile routinereports of absences, vacations, employment activity, etc. for authorized persons, on request. Processes forms related to employee group insurance, workers' compensation,and unemployment insurance.

Base Pay Cash



Total Responses $19.35 $19.11 $16.15 $18.9923 34 $20.91 $6,744$16.57 $22.63 3

Company Size

$18.66 $18.07 $15.11 $18.15 $22.469 11 $0100-249 $16.48 $22.20 2$19.06 $20.4710 $19.31 $16.7511 $19.33 $0250-499 $17.86 $25.07 0


$17.82 $16.73 $0.00 $18.64 $0.004 6 $0N Kentucky/SE Indiana $16.29 $21.85 2$20.43 $20.47 $16.75 $19.63 $22.886 8 $0Greater Columbus Area $0.00 $0.00 1


$17.92 $18.22 $0.00 $18.49 $0.0043 $0Non-Profit $0.00 $0.00 0



HRIS Specialist15.12

Administers the HRIS system on a daily basis. The job typically requires a bachelor's degree and 1+ years of related experience, or equivalent. Assists system users andperforms system maintenance. Develops custom enhancements to existing systems to ensure and improve departmental efficiency. Coordinates operations and acts as liaisonwith Corporate IS to oversee the continuous processing, handling and storage of human resources data. Implements directed HRIS standards to ensure integrity of HRIS data.

Base Pay Cash



Total Responses $19.62 $19.62 $15.32 $21.156 6 $23.07 $0$0.00 $0.00 2

Company Size

$20.23 $20.23 $0.00 $21.63 $0.003 3 $050-99 $0.00 $0.00 0$19.01 $19.01 $0.00 $20.67 $0.003 3 $0100-249 $0.00 $0.00 2


Business Type

$20.72 $20.72 $0.00 $23.07 $0.003 3 $0Non-Durable Mfg. $0.00 $0.00 1



Benefits Administrator/Clerk, Non-Exempt15.15

Under general supervision and following established procedures, performs clerical tasks related to the administration of employee benefit plans, including health insurance,pension/retirement plans, savings plans, and disability plans. Typical duties include assisting employees with claims, calculating benefits, and filing necessary reports. Mayact as a liaison between insurance company, provider, and employee.

Base Pay Cash



Total Responses $21.35 $21.35 $18.99 $20.6010 10 $23.70 $6,581$18.73 $25.66 3

Company Size

$20.40 $20.40 $0.00 $20.20 $0.003 3 $050-99 $0.00 $0.00 1$21.91 $21.91 $0.00 $21.21 $0.003 3 $0100-249 $0.00 $0.00 1

$21.64$21.64 $0.00 $21.04 $0.0044 $0500 & Over $0.00 $0.00 1


Business Type

$19.01 $19.01 $0.00 $18.97 $0.0033 $0Non-Profit $0.00 $0.00 0$24.38 $24.38 $0.00 $25.54 $0.0033 $0Other $0.00 $0.00 1



Recruiting Coordinator15.20

Serves as administrative support to the Recruiting Manager and Staffing department in all aspects of hiring and recruiting. Enters and maintains data for an applicant trackingsystem. Creates and maintains job postings on external job board websites and assists with employee referral process. Also assists with scheduling interviews and makingarrangements for applicant travel.

Base Pay Cash



Total Responses $19.99 $19.92 $16.49 $19.9116 19 $22.79 $5,097$15.07 $21.96 6

Company Size

$19.37 $17.47 $0.00 $19.41 $0.004 6 $1,82350-99 $0.00 $0.00 3$21.93 $23.26 $18.61 $21.55 $24.946 7 $0100-249 $0.00 $0.00 1

$16.48 $0.003 $17.12 $0.003 $17.12 $0250-499 $0.00 $0.00 0




$16.49 $16.49 $0.00 $16.48 $0.003 3 $0Wholesale/Dist./Retail $0.00 $0.00 1$17.90 $16.69 $15.08 $17.00 $21.1675 $0Services/Finance/Health $15.42 $21.94 2

$21.66 $21.66 $0.00 $21.32 $0.0044 $0Other $0.00 $0.00 2



Inventory Control Clerk/Cycle Counter16.10

First level of inventory clerical work. The job typically requires math and problem solving skills equivalent to a high school diploma and no experience, or equivalent. Dutiesinclude counting inventory at various locations within the organization and matching results with inventory records. Incumbents may attempt to resolve differences bylocating product or isolating errors in records. Incumbents use computer terminals or PC's to record data. Incumbents follow established procedures and have readilyavailable supervision.

Base Pay Cash



Total Responses $17.29 $16.35 $14.42 $16.1045 76 $20.57 $1,683$14.84 $20.55 16

Company Size$18.98 $19.56 $0.00 $19.19 $0.004 $9001-49 5 $16.00 $20.00 3$16.87 $16.49 $13.63 $16.00 $19.538 9 $58450-99 $0.00 $0.00 4$18.48 $16.49 $15.62 $18.00 $23.1015 31 $2,700100-249 $14.60 $20.54 3

$15.42 $20.6415 $15.98 $13.0025 $16.50 $2,680250-499 $15.58 $22.61 5$14.27$14.19 $0.00 $14.13 $0.0063 $0500 & Over $0.00 $0.00 1



$17.15 $16.29 $0.00 $14.45 $0.0083 $0Other $13.10 $0.00 1



Expediter16.15

Experienced level expediting. The job typically requires high school graduate math and problem solving skills and 2+ years of related experience, including familiarity withcompany processes, or equivalent. Duties include locating customer orders and following through to expedite the processing of orders. Incumbents work closely withcustomer service, production supervisors and schedulers to ensure customer satisfaction and to minimize process disruption. Work requires frequent interaction with others.Incumbents follow precedent and seek supervisory assistance to resolve conflicts.

Base Pay Cash



Total Responses $17.52 $16.38 $13.61 $15.9413 31 $22.13 $2,079$16.10 $22.51 6

Company Size

$18.17 $16.80 $13.29 $19.00 $22.635 13 $0100-249 $12.53 $17.65 0$15.25 $19.566 $15.58 $12.0016 $16.16 $2,295250-499 $0.00 $0.00 5


Business Type$18.55 $17.87 $14.30 $18.34 $25.0510 17 $2,295Durable Manufacturing $16.82 $23.60 5




Scheduler/Planner, Production I16.20

First level of three levels of production scheduling work; at this level incumbents are non-exempt. The job typically requires high school graduate level math and problemsolving skills and 2+ years of related training and experience. In small companies the individual may be the sole individual performing scheduling duties. In medium andlarger companies, the incumbent may work on a segment of the scheduling function, with responsibility for assigned department(s) or product lines. Incumbents communicatefrequently with line management and customer service staff regarding the status of orders or projects.

Base Pay Cash



Total Responses $20.22 $21.67 $17.00 $19.3719 35 $23.08 $2,678$15.98 $22.73 7

Company Size

$21.64 $20.65 $0.00 $21.28 $0.004 7 $050-99 $0.00 $0.00 1$19.25 $19.90 $14.64 $17.75 $22.928 12 $0100-249 $15.14 $21.71 2

$20.19 $25.735 $24.11 $17.1314 $21.18 $2,658250-499 $0.00 $0.00 3


Business Type$20.09 $20.82 $17.88 $19.72 $22.6514 20 $2,678Durable Manufacturing $15.08 $20.69 7$21.99 $24.03 $0.00 $22.56 $0.004 13 $0Non-Durable Mfg. $0.00 $0.00 0



Scheduler/Planner, Production II16.22

Second of three levels of production scheduling with responsibility for the technical aspects of scheduling materials, manpower and machines for a production operation. Thejob typically requires an associate's or bachelor's degree and 3+ years of experience, or equivalent. Duties include preparation of daily and weekly schedules for assignedproduct lines or departments and for coordination with the overall master schedule. Communicate regularly with purchasing and production staff to adjust schedules toaccommodate changes in machine or material availability or staffing. Works under limited supervision and has significant responsibility for efficiency of operations. Mayprovide training and direction to less experienced staff

Base Pay Cash



Total Responses $22.11 $22.24 $19.31 $21.5725 41 $25.17 $2,784$17.43 $26.34 10

Company Size$22.01 $22.69 $19.29 $20.38 $25.555 $01-49 6 $0.00 $0.00 2$20.13 $20.41 $0.00 $20.99 $0.004 5 $050-99 $0.00 $0.00 0$22.73 $22.64 $18.00 $24.44 $25.5411 23 $3,752100-249 $17.53 $24.72 6

$23.05 $24.895 $21.83 $19.687 $22.44 $0250-499 $0.00 $0.00 2




$22.17 $23.04 $0.00 $21.57 $0.0053 $0Other $0.00 $0.00 2



Scheduler/Planner, Production III16.24

Third of three levels of production scheduling with responsibility for the technical aspects of overall coordination of materials, manpower and machine schedules for aproduction operation. The job typically requires a bachelor's degree and 5+ years of experience, or equivalent. Duties include merging subordinate schedules, often preparedby others, into an overall plan that prioritizes operations based on customer need and operations efficiencies. Requires an understanding of client and production priorities andcoordination with account managers and/or production supervisors. Develops the master schedule, using information gathered from multiple sources, to drive daily andweekly materials and production schedules of the facility. Works under management guidance and has total project responsibility for the larger or more complex projectsrequiring advanced analysis. Provides training and direction to less experienced staff.

Base Pay Cash



Total Responses $25.91 $25.94 $25.00 $26.056 7 $27.40 $0$25.07 $31.08 0

Company Size

$26.82 $26.68 $0.00 $26.64 $0.004 5 $0100-249 $25.07 $31.08 0





Shipping/Receiving Clerk16.25

Warehouse clerical/administrative job. The job typically requires reading, math and communication skills equivalent to a high school education and one or more years ofrelated experience, or equivalent. Primary duties are the following: to ship goods from the establishment; prepare records of goods shipped; make up bills of lading; postweight and shipping charges; keep files of shipping records; receive incoming shipments of merchandise or other materials; verify correctness of shipments against bills oflading, invoices, etc.; keep records of goods received; report damaged goods and shortages; route goods to the proper departments. Workers may use bar code readers,computer terminals or other electronic devices. Work may include material handling.

Base Pay Cash



Total Responses $17.23 $16.22 $15.00 $17.00109 337 $19.20 $4,075$14.58 $20.14 42

Company Size$16.57 $16.60 $15.00 $15.88 $17.9124 $2,5331-49 36 $14.30 $19.72 11$17.98 $17.64 $15.00 $17.92 $19.6031 60 $4,20850-99 $16.27 $20.75 11$17.42 $16.74 $14.48 $17.48 $19.9538 90 $4,484100-249 $14.57 $19.36 15

$16.18 $20.9413 $14.60 $14.3790 $17.13 $2,244250-499 $15.14 $22.30 4$16.21$16.30 $13.98 $15.93 $18.20616 $8,245500 & Over $12.18 $20.35 3

Geographic Area$17.21 $15.86 $15.00 $17.13 $19.1571 219 $3,192Greater Cincinnati Area $14.79 $20.50 24$16.72 $16.48 $14.70 $15.00 $18.442213 $4,548Greater Dayton Area $13.86 $18.62 5$18.21 $17.91 $16.98 $18.08 $19.9211 25 $1,290N Kentucky/SE Indiana $14.98 $20.73 4$16.91 $16.55 $14.79 $16.23 $19.3314 69 $7,519Greater Columbus Area $14.67 $18.78 9

Business Type$16.90 $16.90 $15.00 $16.99 $18.2360 171 $3,230Durable Manufacturing $14.28 $19.47 23$18.76 $17.26 $15.13 $19.20 $22.0520 40 $2,638Non-Durable Mfg. $15.46 $22.26 6$16.62 $14.47 $14.90 $16.00 $17.4317 85 $4,833Wholesale/Dist./Retail $16.08 $21.40 8

$16.84 $17.16 $0.00 $17.22 $0.0054 $0Non-Profit $0.00 $0.00 1$17.78 $15.76 $14.25 $17.34 $20.13347 $2,124Other $12.03 $18.21 4



Stock Clerk16.30

Keeps records of quantities of stock or materials in warehouse or stockroom. May also check material records prepared by others. Keeps informed of, and in close touchwith, materials or goods on order or in transit and confers regularly with those charged with production or withdrawal of materials from inventory. Charges individuals ordepartments with inventory withdrawals and with goods received for the use of various departments.

Base Pay Cash



Total Responses $15.34 $14.25 $12.66 $16.1420 44 $18.26 $6,078$12.30 $17.28 5

Company Size

$16.34 $16.35 $0.00 $16.38 $0.004 6 $050-99 $0.00 $0.00 2$15.60 $14.97 $12.15 $16.27 $18.179 18 $0100-249 $11.17 $17.13 2

$13.29 $17.425 $13.42 $11.5315 $14.24 $0250-499 $0.00 $0.00 1





Traffic Clerk16.35

Works under direct supervision in the preparation of tonnage statements and claim forms and the checking of freight bills, file correspondence, and rate schedules. In somecases, under supervision of traffic manager, handles tariff problems and assists in determining the most economical means of shipping.

Base Pay Cash



Total Responses $21.35 $21.16 $18.32 $21.007 9 $25.00 $2,273$0.00 $0.00 3

Company Size

$21.62 $22.47 $0.00 $21.55 $0.003 4 $050-99 $0.00 $0.00 2





Traffic Dispatcher16.40

Experienced traffic dispatcher. The job typically requires 2+ years of related training and experience within the shipping or transportation industry, or equivalent. Dutiesinclude assigning shipments to common carriers based on optimum service and price; scheduling of routes for company drivers and arranging back-hauls. Incumbents maymaintain records of fleet maintenance and schedule service. Incumbents follow precedent, considering objectives, under limited supervision.

Base Pay Cash



Total Responses $22.86 $22.86 $0.00 $23.544 4 $0.00 $0$0.00 $0.00 2

Company Size

Geographic Area

Business Type



Import/Export Clerk16.45

Experienced level of import/export clerical support. The job typically requires high school math and problem solving skills and 2+ years of related training and experience, orequivalent. Duties include processing papers necessary to facilitate shipments between international locations. Incumbents obtain necessary permits and prepare taxdocuments. Works with purchasing or sales to make appropriate arrangements for carriers based on delivery time requirements.

Base Pay Cash



Total Responses $21.98 $22.14 $18.83 $21.408 12 $24.08 $4,120$17.87 $25.98 4

Company Size

$23.68 $23.72 $0.00 $23.98 $0.004 7 $0100-249 $18.27 $26.07 1

Geographic Area




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