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Table of Contents

Welcome......................................................................... 2 Strategic Directions ........................................................ 3 Access ............................................................................ 4 Statistics ..................................................................... 5-7 Major Accomplishments ........................................... 7-15 Retirements .................................................................. 15

Goals ............................................................................ 16

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Welcome The J. Willard Marriott Library is the flagship academic library for the Utah State System of Higher Education and the largest state-funded academic library in the six-state region of Idaho, Montana, Nevada, New Mexico, Utah, and Wyoming. As the primary service hub and destination for students, the Marriott Library is integral to the teaching, research, and public life missions of The University of Utah. The library’s mission is to inspire the creation, discovery, and use of knowledge for Utah and the world. The library serves over 31,000 students at The University of Utah, approximately 20,000 faculty and staff, and researchers from throughout the world. Library holdings include over 3.5 million volumes and nearly 200 unique digital collections containing photographs, maps, books, audio recordings, newspaper articles, and other items. Important collections cover Utah, the Mormons, and the West and also include extensive science, engineering, medical, and legal archives. The library also holds over 1 million historical photographs and extensive film collections. The University of Utah Library was constructed and opened in 1968. At that time, the library housed over 1 million volumes and provided seating for 3,000 students. The building was dedicated on May 18, 1968 with an address by Wallace Stegner, a distinguished alumnus and former professor of The University of Utah, who was awarded the Pulitzer Prize for Fiction in 1972. The library holds Stegner's personal papers. In 1969, the U Library was named in honor of J. Willard Marriott, Sr., who contributed $1 million for library collections, at the time the largest single gift the University had ever received. J. Willard and his wife, Alice Sheets Marriott, were alumni of the University. Mr. Marriott delivered a brief speech to rededicate the building on August 16, 1969. In 1996, the Marriott Library was expanded from 278,000 square feet to 488,000 square feet. The building was again rededicated on October 2, 1996 by keynote speaker, Dr. Karen R. Lawrence, who was then a professor of English at the U, and who became president of Sarah Lawrence College in 2007. In 2000, the Marriott Library commenced the multimillion dollar Renovation-Innovation Capital Campaign to fund major building-wide renovations, including bringing the building up to seismic code. Renovation began June 1, 2005 and concluded June 30, 2009. The building remained open to patrons throughout the entire project. The 2009 renovation increased interior space within the library to over 521,000 square feet. A rededication ceremony for the renovated Marriott Library was held October 26, 2009. The program included a keynote address by former First Lady Laura W. Bush and comments by J. Willard Marriott, Jr., Chairman and CEO of Marriott International. Since 2009, the Marriott Library has continued to evolve and change to meet user needs, but the one thing that remains constant is our number one goal: to help students and faculty succeed.

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Strategic Directions 2015-2020

Promote Student Success to Transform Lives

• Creatively use resources and space to meet campus needs • Provide seamless and responsive assistance for students

Develop & Transfer New Knowledge

• Create a research hub to support scholarly innovation • Foster collaborative partnerships with campus and community

Ensure Long-Term Viability of the U

• Increase development and grant writing • Create a culture of assessment

Improve Health & Quality of Life

• Promote a healthy learning and work environment • Foster diversity and inclusion

Increase Awareness of Library Services & Resources

• Develop and advance a bold and effective marketing plan • Continually include students in strategizing and planning

Enhance Library Employee Potential

• Address salary issues • Assess needs and provide training and learning opportunities • Provide mentoring for students, staff, and faculty

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Access 2015/16

Gate count 1,631,738

Number of logins on all library and lab computers 347,015

Estimated number of computer use hours 520,523

Knowledge Commons

Number of computers 531

Number of software programs 404

Number of classrooms 19

Number of group study rooms 29

Square footage (net) 516,818

Value of collections (approximate) $264,715,475

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Statistics Automated Retrieval Center (ARC) Requests

UARC USARC Total ARC FY2010-2011 36,791 1,620 38,411 FY2011-2012 32,420 1,489 33,909 FY2012-2013 13,607 1,659 15,266 FY2013-2014 13,794 1,363 15,157 FY2014-2015* 18,334 979 19,313 FY2015-2016 18,417 2,372 20,789

*First Full Year of Media Circs

Booksale

Physical Sales Alibris Sales Total Sales

FY2011-2012 12,013.45 11,102.59 23,116.04 FY2012-2013 14,173.81 13,850.55 28,024.36 FY2013-2014 13,607.26 8,638.25 22,245.51 FY2014-2015 11,258.79 10,661.16 21,919.95 FY2015-2016 12,371.28 8,768.25 21,139.53

Circulation History Initial Circs Renewals Total Circs FY2010-2011 152,135 267,797 419,932 FY2011-2012 139,374 217,261 356,635 FY2012-2013 126,391 89,527 215,918 FY2013-2014 131,910 69,460 201,370 FY2014-2015* 156,958 87,539 244,497 FY2015-2016 137,729 45,824 183,553 *Began Auto Renewal December 2014

Delivery Services

Departments Other Libraries

Total Deliveries

FY2010-2011 3,128 505 3,633 FY2011-2012 3,743 910 4,653 FY2012-2013 4,064 652 4,716 FY2013-2014 4,453 701 5,154 FY2014-2015 5,153 800 5,953 FY2015-2016 5,131 1067 6,198

Electronic Course Reserves Summer Fall Spring Total Courses FY2011-2012 836 849 987 2,672

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FY2012-2013 600 890 913 2,403 FY2013-2014 563 810 860 2,233 FY2014-2015 283 782 807 1,872 FY2015-2016* 140 543 514 1,197

*Began New Copyright

Gate Counts FY2010-2011 1,569,448 FY2011-2012 1,687,246 FY2012-2013 1,818,841 FY2013-2014 1,736,953 FY2014-2015 1,661,394 FY2015-2016 1,631,738

Guest Passes Issued FY2011-2012 8,708 FY2012-2013 7,325 FY2013-2014 6,541 FY2014-2015 5,045 FY2015-2016 4,072

Physical Reserve Check Outs Initial Circs Renewals Total Circs FY2010-2011 28,275 13,868 42,143 FY2011-2012 29,615 12,717 42,332 FY2012-2103 19,540 7,879 27,419 FY2013-2014 28,904 13,246 42,150 FY2014-2015 27,602 8,043 35,645 FY2015-2016 36,178 4,837 41,015

Pull Requests and Holds UMAIN Total Pull/Hold FY2010-2011 35,230 35,230 FY2011-2012 24,407 24,407 FY2012-2013 30,804 30,804 FY2013-2014 29,098 29,098 FY2014-2015 34,503 34,503 FY2015-2016 38,061 38,061

Reservations Gould Reservations FY2014-2015 234 FY2015-2016 204 Tabling FY2014-2015 80 FY2015-2016 144

Classroom Reservations FY2014-2015 4,588 FY2015-2016 4,617 Faculty Center Events FY2014-2015 127 FY2015-2016 159

Study Room Reservations FY2014-2015 4,911 *Representing the seven group study rooms FY2015-2016 5,774 *Representing the six group study rooms

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Reshelves including In-House Use* FY2010-2011 250,095 FY2011-2012 226,672 FY2012-2013 206,708 FY2013-2014 172,422 FY2014-2015 177,358 FY2015-2016 157,981

*Includes shelving and ARC reshelves.

Total Print Material Marked FY2011-2012 29,368 FY2012-2013 24,948 FY2013-2014 18,888 FY2014-2015 15,776 FY2015-2016 19,869

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Major Accomplishments Development • Raised $508,605.71 in cash gifts and $5,585,108 in gifts of materials: 574 gifts from 543 donors • Raised $69,800 from 9 grant awards: Submitted 12 full proposals, 18 pre-proposals, 2 still

pending notification • 4 new projects funded • Hosted Marriott Library Advisory Board Meeting in Washington, DC and toured the Library of

Congress

Financial Management • Processed the purchase of all library computers, servers, peripherals, other technology

equipment, furniture, office supplies, vendor agreements, and contract services with a total value of $1,797,971.

• Processed 146 professional development/travel requests for library faculty and staff at a cost of $83,901. Processed 116 payment requests for memberships, business meals, and independent contractor/guest lecturer fees at a cost of $69,021.

• Maintained inventory records on 181 capital equipment items, valued at $3,395,697. Maintained inventory records on 1,618 insurable equipment items, valued at $2,274,818.

• Assisted library faculty and staff members with 5 new grant proposals; awarded 2 new grants (totaling $65,000 in outright funds); managed $314,085 in grant funds from all ongoing and newly awarded projects.

Human Resources

• Completed (23) faculty/full time staff recruitments and updated information in HR database, staff directory, and Kronos to reflect new organizational structure.

• Offered Library Student Employee Professional Development Program (24 graduates) and increased number of student employees eligible for library scholarships.

• Actively recruited student employees from diverse backgrounds. • Implemented a bonus program for long-time employees. • Delivered training program to assist supervisors with assuming new duties and implementing

changes following reorganization.

Marketing • Launched Library Blog • Launched E-newsletter • Launched First annual Hooplaza Event

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University Press • For the second consecutive year, a University of Utah Press title was selected as a Best of the

Best of University Presses by ALA/AAUP. This year the recognition went to Richard Francaviglia for The Mapmakers of New Zion: A Cartographic History of Mormonism. Last year it was awarded to Lily Havey for Gasa Gasa Girl Goes to Camp: A Nisei Youth behind a World War II Fence, which also won the Evans Biography Award in September.

• Our publication Winds from the North: Tewa Origins and Historical Archaeology by Scott G. Ortman was awarded the Linda Cordell Prize from the School for Advanced Research.

• Two Press titles were recognized with Meritorious Book Awards from the Utah Division of State History: Joseph’s Temples: The Dynamic Relationship between Freemasonry and Mormonism by Michael Homer and We Remember, We Celebrate, We Believe/Recuerdo, Celebración, y Esperanza: Latinos in Utah by Armando Solórzano.

Graduate and Undergraduate Services • Chaired the Library Instruction West Conference – planning and implementation (Dale Larsen) • Commitment to Faculty Senate Service: Office of Equal Opportunity and Affirmative Actions

(OEO/AA) Hearing Committee and the Senate Faculty Standards Review Committee (Jill Moriearty) and Senate Committee on Academic Freedom and Faculty Rights (Marie Paiva).

• Fellow in 2016 Leading Change Institute (Donna Ziegenfuss) • Worked with Teaching and Learning Technologies to improve the handshake between library

resources and Canvas • Increased the number of information literacy and critical thinking classes taught, including

opportunities to reach students in UROP, LEAP, Honors, and BlockU

Faculty Services • Presented at the UofU Major Expo about library science and provided several classes and

workshops on qualitative analysis software and citation management software. • Assisted with the planning and implementation of the Integrative Health Conference. • Participated in the UofU Community Engagement Day. • Selected for a nationally competitive, one-year program, Institute for Research Design in

Librarianship (Lorelei Rutledge) • Nominated for and subsequently selected as an American Library Association Emerging

Leaders for the Class of 2017 (Lorelei Rutledge) • Revised and updated A history of Muslim Sicily (Leonard Chiarelli).

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Creativity and Innovation Services • Created the CrIS Blog • Presented/Moderated six sessions at the 2016 Symposium on Emerging Technology Trends in

Higher Education. TJ Ferrill’s and Erika Church's presentation was acknowledged in Library Journal's InfoDocket blog.

• Completed and launched Downwinders of Utah Archive • UAF@40: Utah Arts Festive 40th anniversary exhibition at the SLC City Library • Faculty Center after-hours policy allows access to the video and audio recording studios and

equipment whenever Marriott Library is open. • Collaborating with Theatre professor Chris DuVal, Tony Sams helped produce, film, and edit a

series of learning videos to support the text Stage Combat Arts: An Integrated Approach to Acting, Voice and Text Work + Video. The videos are provided along with the book to enhance instruction via a multimodal approach.

• The Marriott Library, K.W. Dumke Fine Arts & Architecture Library, and the Architecture Librarian were all mentioned specifically as points of distinction in the School of Architecture's 2016 Accreditation report.

• Created digital audio stories under the title “Real Life, Real Stories” for multimedia presentations at the 2016 Global Change & Sustainability Center Research Symposium.

• Fine Arts & Architecture Library Reference collections were transferred to the library’s general collection to make room for the Materials Collection. Merged Fine Arts reference service desk with Knowledge Commons and Student Computing Services desks.

• Expanded creative spaces resources and services by adding two Duplicator i3 and a DaVinci Jr. 1.0 3D printers, an Artec 3D portable scanner, a Microsoft HoloLens, a 52" vinyl cutter, and developed a series of 3D and microcontroller workshops.

• Added 214 video games (142 unique titles) and 5 video game consoles with peripherals to Marriott Library’s circulating collection.

• Physically transferred and processed a gift of approximately 4000 art-related books from Dr. Ann Gibson.

Student Computing Services • Circulated 45,510 items, including 9,685 laptop loans and 539 mobile hotspot loans. • Audiovisual team recorded 75+ events and upgraded classrooms 1008 and 1009. • Printed 177 posters in our busiest week, and 55 on our busiest day (primarily research posters).

MAC Group • Currently deploying OS X El Capitan to all Macs. • Planning for, training, and deploying Casper Suite. • Deployed hundreds of new systems for the Knowledge Commons, classrooms, and staff.

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PC Group • Currently deploying Software2. • Deployed hundreds of new systems for the Knowledge Commons, classrooms, and staff. • Processed numerous faculty requests and answered hundreds of E-tickets.

Digital Library Services/Metadata • Received an IMLS Planning Grant for $50,000 to investigate creating the Western Name

Authority File • Investigated and implemented new ways to automate metadata creation using MARCEdit, XSLT,

Oxygen, and other tools. • Created metadata for over 20,000 objects in 65+ digital library collections.

Digital Operations • Coordinated with Digital Infrastructure group to complete the UDN (Utah Digital Newspapers)

Migration. • Completion of the DHA's Archaeological Site Records collection (approximately 1.5 million

scans). • Generated $300,000 in revenue during 2015.

Digital Preservation • Created a new institution and collection structure within Rosetta as first step towards expanding

Digital Preservation Services for library, campus, and community partners. • Revision of Digital Preservation Policy with inclusion of NDSA levels of preservation and

comprehensive list of new Digital Preservation Services. • Investigated and tested lossless codecs/wrappers for U-Matic video files to be ingested in the

permanent digital archive as we prepare for a robust AV digital preservation project.

Systems Development • Positioned MLIB as an IT leader on campus, in state-of-art upgrades and equipment. Systems

Development is the first to deploy and fully utilize 40 Gigabit networking. • Successfully migrated over 225 Terabytes and 14+ million files off of UIT infrastructure to MLIB

operated asset while maintaining archival compliances. No files were lost or damaged in the process.

• Over 47 new servers deployed on virtual server environment as part of new projects and migrations.

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User Experience and Web Development

• Designed and produced materials for hundreds of library projects and collaborations Including the library’s annual Book Sale, Hooplaza, ALL U NEED campaign, visual identity package for the Creativity and Innovation Services department, and a library collaboration with KUER’s Radiowest program.

• Served over 2.5 million patrons via the library website and 2.6 million via Usearch. • Implemented Confluence (new staff intranet) to include architecture, training, and the

development of better ways of sharing information about departments and projects throughout the library with a new Policies & Forms structure and project management tools.

Digital Infrastructure Development • Migration of Utah Digital Newspapers (22.1 million items). • Building a new digital asset management system. • Creation of new publishing and exhibit platforms.

Facilities • Successfully managed Phase 2 of the HVAC controls upgrade including a total demolition of the

Rare Books Vault system while all collections were protected in place. • Completed design and development of the Dumke Courtyard project and move to construction

documents. • Maintained 99.9% uptime in the Automated Retrieval Center.

Security • Responded to 516 patron incidents. • Conducted 30 safety and emergency preparedness trainings with Marriott Library employees. • Conducted more than 5,800 building rounds which translates to more than 6,000 miles walked in

the year.

Events and Scheduling • Coordinated and held 173 special events. • Coordinated and held 204 events in the Gould Auditorium. • Placed 14,070 total reservations for building space.

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Reserve/Circulation/Cashier/Library Store • Set up and verified 1331 Marriott Library Circulation Permits for the public, UALC, and GWLA

patrons. • Printed 1,126 books on the Espresso Book Machine for total sales of $12,495.19. • Sold more than 16,000 units at the Library Store with total sales of $84,897.11.

Collection Services • Moved more than 100,000 books from the former Quinney Law Library to the new Faust Law

Library. • Originated more than 80 donations totaling more than 15,000 items. Many items went into the

collection and the remainder were sold, generating revenue of more than $21,000.00. • Delivered more than 6000 items to faculty, students and staff on campus.

Mailroom • Prepared more than 800 books per month for mailing, which translates to more than 9,600

packages annually. • Received more than 50,000 pounds of mail and packages. • Traveled more than 300 miles delivering mail to library departments.

Collection Development and Electronic Resources • Saved $465,000 on 19 items purchased with endowment funds in 2015-2016; acquired items

retailing for $871,179 for $405,895; negotiated a multi-year GWLA contract with Wiley that added 80 new journals; negotiated a multi-year journal subscription contract with Elsevier that will save Eccles and Marriott Libraries $57,000 over the term of the agreement.

• Cancelled Knovel database and added the ASM Handbooks, the Alloy Center Database, and the Alloy Phase Diagram databases, saving approximately $38,000 per year in subscription costs.

• Largely completed a project to place license agreements and license terms in Alma, making license terms available in Usearch for faculty, students, Library reserves, ILL and Print & Mail Services.

Interlibrary Loan / Document Delivery • Following a marketing campaign in the fall semester, patron requests increased by 2,900. • Delivered close to 4,000 article PDF’s to patrons under a policy change that provides PDF

articles to patrons from our own electronic resources instead of cancelling requests. • Deleted 462,503 requests and 8,512 patron accounts under a new policy.

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Acquisitions • Used cross-training to transition workloads as needed. • Most rush orders are available within one week of being requested. • Suggest-a-Purchase tickets are triaged and all book requests are handled on the same day they

are received.

Scholarly Communication & Copyright • Coordinated Library/Press partnership on Margaret P. Battin's Ethics of Suicide: Historical

Sources (New York: Oxford University Press, 2015) and served as Archive Librarian for Ethics of Suicide Digital Archive (http://ethicsofsuicide.lib.utah.edu/).

• Established the U of U Course Material Services Team and UALC OER Committee. • Developed a new suite of author services for U of U students and faculty.

Digital Scholarship Services • Online conference support for UCUR: the Utah Conference on Undergraduate Research. • Hosting the 2nd Symposium on Emerging Technology Trends in Higher Education. • New ePub launched — Proceedings of Utah Integrative Health & Resiliency Conference.

USpace (the U of U Institutional Repository) • New collections added include: Computer Science Archive, Sustainability U, and GIS Library. • Over 500 titles added to USpace collections. • USpace collections web traffic 2015/2016: 67,454 sessions, 51,390 visitors from 184 countries.

Special Collections

• 2015 Ski Affair raised $125,000. • 2015 Gould Lecture featured Promod Khargonekar. • Laurel Thatcher Ulrich drew over 400 attendees for the Clyde Lecture. • Over $3.8 million in evaluated gifts in kind and a monetary gift of $300,000.

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Book Arts Program and Red Butte Press

• Taught six academic courses through Art & Art History and Architecture & Planning, serving approximately 125 undergraduate and graduate students.

• Taught and/or coordinated two multiple-week community courses, seven NEA-funded community workshops, four new studio drop-in sessions, and five educator workshops that served more than 600 participants and administered the Treasure Chest of Rare Books that served over 7,000 K-12 students.

• Successfully restructured the program, including the hire and integration of two new full-time staff members.

Preservation • Completed a 17-year project for University Archives, unfolding, unsticking and washing 140,000

newspaper clippings detailing the history of University of Utah from 1915-1950. • Installed “Seismic Shock Cords” (developed by Preservation in collaboration with a local

manufacturer) for Special Collections glass objects to reduce the risk of collection damage resulting from an earthquake along the Wasatch Front.

• Conducted a thorough condition report and treatment proposal for the Marriott Library’s collection of the Salt Lake City-based Japanese-language newspaper, the Utah Nippo (10,453 issues, 46,544 pages from November 1914-Spring 1991 pages).

Archives and Records Management • Accessioned 2,317 cubic feet (boxes) of University records into the Records Center. • Entered 29,000 records into the Personnel Database. • Added 1,745 million documents to the University Web Archive. The collection now contains 17.5

million documents (1.1 TB).

Retirements FY2016 • Maria Hunt • Floyd Shiery • Michael Noe • Myron Patterson

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Goals FY2016 • Creatively use library space to better meet the needs of users:

o Create a sculpture garden that is a living laboratory and creative gallery for campus and community. Construction begins summer 2016, completion scheduled for winter 2016.

o Collaboratively develop a Digital Fabrication Lab/Maker Space (Digital Matters) to enrich student and faculty learning and research endeavors.

o Complete Phase II of the Family Reading Room. o Combine the Knowledge Commons, Student Computing Services, and Fine Arts reference

desks on Level 2, providing streamlined services to students, opening up 6,000 square feet in additional study space, with the potential to free up positions and better use librarian time.

o Bring the Materials Library into a more public space to increase use. o Plan and implement a temporary Digital Matters space.

• Cultivate collaborations and strengthen relationships: o Through outreach with the University Asian Campus (UAC), a full time Marriott Librarian will

be housed there starting fall 2016 to build stronger relationships with UAC. o Continue to support and expand outreach events.

• Increase University Press publications from 30 to 32 while maintaining current staffing levels. • Increase fundraising efforts and grant writing. • Assess vacant positions to better meet the needs of users. • Investigate ways to continue to increase staff salaries. • Conduct usability study of the library website. • Continue work with Auxiliary Services to centralize printing and copying to reduce cost and

provide students with a consistent experience across campus.