0

1

TABLE OF CONTENTS Page

Acknowledgements 1

Introduction 5

2012 Committee and Staff 7

Chairperson’s Report 8

Glimpses of 2012 9

Manager’s Report 10

Other services to learners 13

Treasurer’s Report 20

2012 Financial Statements of Account

including Auditor’s Report 22

2

Acknowledgements English Language Partners Waikato Inc. acknowledges and thanks the following organisations for their generous financial support in 2012. Thank you for partnering with us to support our services to adult migrants and refugees.

Community Organisation Grants Scheme

Deloitte

Hamilton City Council Community Assistance Funding

New Zealand Lottery Grants Board

Norah Howell Charitable Trust

Page Trust

TALKINGtech Foundation

The Lion Foundation

The Rotary Club of Fairfield

The Tertiary Education Commission

The Tindall Foundation

Trust Waikato

WEL Energy Trust

3

Our thanks also to these organisations for their support in providing venues for our groups and classes

Chartwell Co-operating Parish

St Francis Co-operating Parish

St James Church

The Link St Andrew’s Church Centre

Te Whare O Te Ata; Fairfield / Chartwell Community House

The Waikato Migrant Resource Centre

Waimarie: Hamilton East Community Centre

Western Community Centre, Nawton

Morrinsville Community House

Hamilton Methodist Parish

4

We thank the many valuable partners who supported ELP Waikato in 2012. They include:

ELP volunteer tutors, who carry out important work which empowers people to live fulfilling lives in New Zealand

ELP volunteer committee, who govern the scheme with wisdom and integrity The staff and board of HMSTrust Linda Moltzen, Careers NZ; Christine McLean, Ministry of Business, Innovation

and Employment and Jovi Abellanosa, Settlement Support NZ for their support for the “Work Talk” course

Sandra Mackenzie, the Office of Ethnic Affairs Jovi Abellanosa, Settlement Support NZ Mohamed Khalif Abdi, Migrant Youth Work & Training Service Ltd Peter Faulkner, Director of Adult and Community Education, Fraser High School Jenny Magee for facilitating Cultural Perspectives for our tutors and the wider

community and for facilitating professional development Rachel O’Connor and staff at Red Cross Refugee Services Ismail Gamadid and members of the Refugee Forum Local MPs David Bennett, Nanaia Mahuta, Tim McKindoe, and Sue Moroney Hamilton City Council: Mayor Julie Hardaker and councillors Philip Yeung, Ethnic Development Advisor, Community Development Unit,

Hamilton City Council Afat Xiao, Ministry of Education Adam Horne Ethnic Liaison Officer, New Zealand Police Colleen Kaelin and Susan Wright Migrant Employment Programme, HMSTrust

5

Special Acknowledgement to Jenny Field

Team member from 1998 until 2012 and manager since 2007 Jenny has been friend, volunteer, coordinator, teacher, advisor, innovator- we

celebrate her huge contribution to English Language Partners Waikato and wish her well for the future.

Jennyhasbeena wond erful leaderwas

/

6

Introduction

English Language Partners Waikato Inc.

Working with migrants and refugees

This Centre is one of twenty-two members of English Language Partners New Zealand Inc. The vision of the organisation is to enable migrants and people from refugee backgrounds to learn English, pursue aspirations for themselves and their families, and to participate in all aspects of life in Aotearoa New Zealand. English Language Partners Waikato provides a range of services to promote independence, confidence and a sense of belonging. Priority is given to those who are most vulnerable and at greatest risk of social isolation.

Services to Learners A total of 440 learners participated in ELP Waikato programmes in 2012. Learners frequently pathway from one service to another on their way to further education and employment. Government funding only allows for the provision of English language and general communication related services for permanent residents, so alternative funding is sought for learners who have potential to succeed but hold a work permit or visitor visa. The service provided by home tutors continues to be a major area of service. We also encourage learners to seek our other services such as English Language Groups where they can gain conversation skills and cultural knowledge, or our employment related programmes where they can learn the skills needed to find and retain employment. We work closely with Red Cross Refugee Services to ensure positive outcomes for new refugee arrivals and collaborate with a range of service providers to allow families to become established and to take an active part in the life of Hamilton’s communities.

Volunteer tutors Recruiting skilled and well trained and resourced volunteers is essential for our service. Our home tutors come from a wide variety of backgrounds and have different reasons for wanting to volunteer. Nevertheless they are consistently amazing, dedicated and active people. During 2012 over sixty tutors went through the twenty hour training course to receive a certificate after twelve weeks of working with a learner. Ongoing professional development in the form a second level training course for current tutors and seven workshops provided tutor support. An aim in 2012 which will continue in 2013 is to encourage volunteers to participate in English Language Partners through a wider range of activities such as volunteer support, organising events, helping with administration, technology etc.

7

Services offered at ELP Waikato in 2012 include:

One-to-one tuition Trained home tutors teach learners in their homes. Tuition is informal and based on language needed for living in Aotearoa New Zealand. Learners are prioritised in terms of need and circumstances.

English Language Groups (ELGs)

Seven English groups meet once or twice weekly for conversation, and skills for managing daily life using English. Each learner is assessed and asked for feedback about the group twice each year.

ESOL Literacy classes Two classes in the nationwide ELPNZ ESOL Literacy programme, where adult learners with little previous education learn literacy, numeracy and English for daily living with the support of an English-speaking tutor and a bilingual assistant.

Job Mentoring programme

Trained volunteers support individuals from refugee backgrounds to enter the workforce in New Zealand or to improve their work prospects in the job.

English for Migrants (EFM) ELPNZ is a registered provider of English tuition for migrants who have prepaid for English tuition as part of their residency in New Zealand. The EFM coordinator matches each client with a qualified ESOL teacher who works on a flexible individual programme.

English in the Workplace A self funded targeted service which provides tuition in the workplace at the employer’s request.

English for Employees (E4E) A national ELPNZ programme of twenty-five hours of tuition for employees with a focus on English in the workplace. Fifty four learners in 2012.

Work Talk A four week programme for migrant job seekers which focuses on workplace communication, job seeking skills and building networks. Sixty six participants in 2012.

Migrant Employment Project- Hamilton Multicultural Services (HMS)Trust

ELP works in partnership with HMS Trust to deliver this programme which actively assists skilled migrants into Employment. The programme is closely linked to the Work Talk course.

8

Committee and Staff 2012

Committee Margaret Peapell (Chair) Wendy Li (Treasurer) Daniela Sasso (Secretary) Mika Kobayashi committee members who stepped down during 2012: Murray Rickerby Hyewon Lee, Saw Khon Hmine, Clara Chan Stuart Thomson Heri van Wering

Office Staff Jo de Lisle (Manager- since July 2012) Elaine McDonnell (Coordinator: special responsibility for ELGs and Volunteers) Dianne McClay (Coordinator: special responsibility for Literacy Classes and Volunteers) Diana Hummel (Coordinator with special responsibility for EFM and E4E) Susan Wright (Coordinator, Employment Programmes Work Talk and Job Mentoring; Migrant Employment project, English assessment and consultation) Abdullah Hussaini (Administrator: general and financial) Jackie Broughan (Resource Coordinator) Office staff teach on programmes as needed.

9

Chairperson’s Report 2012 This has been a year of change and challenge for ELP Waikato and I’d like to begin by thanking both the committee and staff for their hard work and enthusiasm throughout this time. In July, Jenny Field resigned as manager to return to Dili (East Timor) to take up a 4 month lectureship at the University. Jenny, during her time with ELP ensured the viability of our programmes and developed good relationships with many community groups. She has returned to work at WINTEC and we wish her well. We were pleased to appoint Jo de Lisle as our new manager. Jo is known to many of you and she brings a wealth of experience to the position. Later in the year, John Brennan, our office manager resigned to take up a full time position elsewhere in Hamilton and we appointed Abdullah Hussaini to the position. Abdullah is working hard to keep our finances under control. Three committee members resigned during the year due to pressure of work and other commitments. Hye Won Lee, Clara Chan and Aung Zan Wai (Saw). We really valued their contribution and we are searching for new members to strengthen the work of our committee. Sixty per cent of our funds come from the Tertiary Education Commission, allocated and dispersed through our National Office. The rest comes from various Trusts and some private firms and individuals. Ensuring that we have sufficient funds to meet all the demands on our services is a constant challenge. During the year we were approached by Trust Waikato to carry out a scoping exercise to establish the language and social support needs of migrants and refugees in rural Waikato. This is an exciting development for our Centre. The 22 ELP centres around NZ have evolved over the past 20 years. Our funding is by no means set in stone and at last year’s AGM the National Board was directed to investigate ways which would ensure that ELP does not just survive but thrive. The aim of any change is twofold, to continue to meet the needs of our learners and in times of financial restraint, to maintain or preferably increase our funding. The latter is an ongoing challenge which ELP is meeting with the appointment of a National Fundraising Manager. As you can see, there are interesting times ahead. We are continuing to look for ways to raise ELP’s profile in the community and use our volunteers in a broader scope of activities; two of the key aspects of our Strategic Plan. The committee is also developing a Business Plan which will reflect some of the new strategic initiatives of ELP. On behalf of the committee I want to thank most sincerely all the volunteers who work so tirelessly for our organisation. ELP could not exist without you and the life-changing skills you give migrants and refugees in our community as they struggle to master English are priceless, and so are you all. I look forward to another exciting year in the life of ELP Waikato. Margaret Peapell Chairperson

10

April, 2013

GLIMPSES of 2012: a brief sample of activities over the year

February TAXI DRIVERS’

COURSE

WORK TALK COURSE

On Thursday 9 February seven Somali men were presented with certificates for the English for taxi driving course they had been attending. This course was a partnership between the Migrant Youth Work and Training Service Ltd, Waikato Taxi Cabs Ltd and ELP Waikato.

The first Work Talk course for the year finished

March 2012 ENGLISH

CLASSES

New classes for beginner English language(ELG Lit and ESOL Literacy) The first English for Employees (E4E) class for the year. English Language Groups (ELGs) getting underway

April NEW TUTORS

TRAINED

Twenty seven new volunteer tutors completed their training and

were matched with a learner

May WORKSHOPS/EVENTS

TUTOR WORKSHOPS

Resource Workshop for tutors

Migrants Working: Collaborative interagency event at Wintec

National association conference in Auckland: some staff, committee, volunteers and learners attended and prepared to share information through workshops in Hamilton

June JOB MENTORING

Susan trained and matched four more mentors with refugee background clients in liaison with Red Cross Refugee Services

July CULTURAL

PERSPECTIVES

NETWORKING

Cultural perspectives: Djibouti and Somalia. Workshop held in

partnership with Jenny Magee who facilitated 3 such sessions in 2012 Adult ESOL Providers Network meeting hosted by ELP: sharing

information and ideas

August MOVIE NIGHT

Fundraiser movie night at the Lido cinema: Tortoise in love all 95 tickets sold. $1000 raised to help support classes. There are plans to run at least one, possibly two movie nights in 2013.

September QUALITY STANDARDS

Each year we evaluate two quality standards according to ELPNZ process. The 2012 standards were Governance and Managing Money. The Waikato Centre was visited by CE Nicola Sutton and a peer reviewer from ELP Christchurch.

October SPECIALISED

CLASSES

New class started for people preparing for the IELTS exam with a qualified and experienced volunteer tutor

English in the workplace: The third contract for 2012 started with ABB Power and Automation Technologies. Other contacts this year were for Shoof International (dairy farming products) and Longveld Engineering

November GARDEN PROJECT

The ESOL Literacy class based at the Western Community Centre started a project to make a garden at the Grandview Community Gardens. They named their plot the ESOL World Garden

December FACEBOOK PAGE

One of our volunteers has helped us to start a Facebook page (English language Partners Waikato, which has been endorsed by National Office.

11

Manager’s Report

2012 has been a year full of the usual funding challenges and also of some exciting new possibilities. Change is an everyday reality these days and changes at both local and national level have impacted on English Language Partners Waikato in many ways. The most important change for us was the departure of Jenny Field who had played a full part in the life of English Language Partners, including sitting on the National Board for three years and had ably led the Waikato team since 2007. Jenny has been involved in the beginnings of many of our current programmes. She pushed a focus on enabling people to realise their study and work goals; pioneering the “Achieve” writing course which gave many learners a hand up by improving their English writing skills. Jenny also built partnerships with other organisations such as partnering with the Open Polytechnic to offer their “Get Ahead Start” and in 2012 their “Get Ahead Skills” programmes. She was the instigator of now well established programmes such as “Work Talk” and the “English in the Workplace” programme, both of which can be instrumental for migrants in getting and retaining employment. Another work-related initiative led by Jenny in 2012 were the classes for assisting taxi drivers to pass the Certificate of Knowledge of Law and Practice test required for taxi owner-operators. This programme was run first as a collaboration with the Migrant Youth Work and Training Service and then with Hamilton’s Fraser High School Continuing Education section and the course, ably taught by Quentin Clarkson, provided a real new beginning for those who were then able to go on to pursue independent employment opportunities. Jenny was also a wonderful organiser of fundraising events. Following the highly successful garage sales of 2010 and 2011, she started the ball rolling for a movie night, a new venture for English Language Partners which again turned out to be a great idea, raising over $1000 for recognition of our valued volunteers. Having built up a strong relationship with the University in Dili East Timor, Jenny went there twice in 2012 to complete her MPhil research and to teach. The first trip was in February/March and Susan Wright did a wonderful job as temporary manager. The second trip was to be from July until the end of 2012 and at this point Jenny felt it was time for her to leave English Language Partners. My first task on taking over as manager at the end of July was to get to know all the programmes so that we could plan and reorganise, as necessary, to meet the challenges and opportunities coming up in 2013 including an exciting new Trust Waikato project to research the needs of migrants in the rural Waikato. I have been hugely impressed by the dedication and quality of our teaching staff, by the generosity, compassion and enthusiasm of our volunteers and by the wisdom and passion of the coordinators who are still teaching me tricks and tips every day. I would like also to acknowledge the wonderful trust and support I have received from

12

Margaret, Wendy and the whole committee- support that has been invaluable over these first few months in the job. We were sorry to lose our very capable administrator and finance person, John Brennan, at the end of 2012 and we really appreciate his skills and the assistance he generously provided over the year end and audit period. Our team was joined, in November, by Abdullah Hussaini who has taken on his new role with a sense of commitment, dedication and willingness to learn. It is interesting to take a step back and consider how the office of English Language Partners Waikato might appear to someone unfamiliar with our organisation. It is also a good way to explain the multiple activities that go on; it is a very noisy bustling place and if you happened to go there during 2012 you would have been met by several smiling faces and offers of help. There would be a phone conversation with a learner wanting to know how to find a job going on at one end of the room and at the other end a discussion with a tutor about how to give their learner the basic skills and confidence to answer the phone at home. A group tutor would be planning a lesson in the resource area surrounded by books, games and laminated pictures from the resource library. In a corner someone would be answering another phone while putting a funding application together and at another desk someone else would be preparing the monthly financial statements. In 2012 as in previous years, all of this activity had one purpose; to enable people from other countries and other language backgrounds to settle successfully in Hamilton; to feel that they can cope, that they can belong and that they can contribute. I would like to end by thanking our generous funders, friends and partner organisations for their continued support which enables people from other cultures to get the skills, confidence and independence they need to succeed; your support is a vital part in their journey. Jo de Lisle Manager

13

Str

ate

gic

Pla

n

En

glis

h L

an

gu

ag

e P

art

ners

Waik

ato

In

c.

20

12

– 2

01

4

Vis

ion

:

That m

igra

nts

and r

efu

gees h

ave t

he o

pport

unity t

o learn

Eng

lish, to

purs

ue a

spirations f

or

them

selv

es a

nd t

heir

fam

ilies,

and t

o p

art

icip

ate

in a

ll aspects

of

life in

Aote

aro

a N

ew

Zeala

nd

M

iss

ion

:

To p

rovid

e E

ng

lish lang

uag

e s

kill

s a

nd s

ocia

l support

for

the e

ffective r

esett

lem

ent

of adult r

efu

gees a

nd m

igra

nts

in A

ote

aro

a N

ew

Zeala

nd

Re

su

lt

Are

as

Learn

ers

ELP

Wai

kato

is r

esp

on

sive

to

lear

ner

s a

nd

mai

nta

ins

exc

elle

nce

in d

eliv

ery

Vo

lun

teers

ELP

Wai

kato

val

ue

s vo

lun

tee

rs a

nd

en

gage

s w

ith

th

em

to

su

pp

ort

ac

tivi

tie

s

Org

an

isati

on

Gu

ide

s th

e v

isio

n. R

evi

ew

s,

sup

po

rts

and

mo

nit

ors

ac

tivi

tie

s

Inco

me

ELP

Wai

kato

div

ersi

fie

s in

com

e s

tre

ams

EL

P

Wa

ika

to

wil

l:

Hav

e cl

ear

guid

elin

es o

n

lear

ner

acc

ess

to s

erv

ice

and

cr

eati

on

of

pat

hw

ays

to E

LP

and

oth

er s

erv

ices

G

ath

er f

eed

bac

k to

su

pp

ort

fu

ture

pla

nn

ing

Esta

blis

h a

ctiv

ity

bas

ed g

rou

ps

Pu

blis

h le

arn

er a

chie

vem

ents

in

lear

nin

g an

d e

mp

loym

ent

Seek

sp

on

sors

an

d le

ader

ship

fr

om

ex

lear

ner

s

Up

grad

e tr

ain

ing

mat

eri

als

and

re

fres

her

co

urs

e fo

r lo

ng

serv

ice

volu

nte

ers

D

iver

sify

vo

lun

teer

bas

e an

d

esta

blis

h r

ange

of

sup

po

rt

gro

up

s fo

r vo

lun

teer

s U

tilis

e vo

lun

tee

rs in

bro

ader

sc

op

e o

f ac

tivi

ties

P

ub

lish

vo

lun

teer

ac

hie

vem

ents

En

gage

in m

ore

vo

lun

tee

r re

cogn

itio

n a

ctiv

itie

s G

ath

er f

eed

bac

k to

su

pp

ort

fu

ture

pla

nn

ing

Co

nti

nu

e to

dev

elo

p

man

agem

ent

and

go

vern

ance

ski

lls

Rai

se p

rofi

le in

th

e co

mm

un

ity

Dev

elo

p e

nga

gem

ent

wit

h

Tan

gata

wh

enu

a

Bu

ild p

artn

ersh

ips

wit

h o

ther

gr

ou

ps

to f

urt

her

go

als

Rev

iew

org

anis

atio

n’s

ser

vice

s to

en

sure

th

ey a

re m

eeti

ng

cu

rren

t n

eed

s

Mai

nta

in b

ulk

fu

nd

ing

goal

s to

su

stai

n g

ove

rnm

ent

fun

din

g Id

enti

fy p

ote

nti

al p

artn

ers

and

d

evel

op

sp

on

sors

hip

pla

n f

or

sust

ain

abili

ty o

f o

wn

init

iati

ves

Dev

elo

p m

arke

tin

g /

bu

sin

ess

pla

n

Co

nti

nu

e f

un

d r

aisi

ng

init

iati

ves

14

Other services given by English Language Partners Waikato

English For Migrants

The English for Migrants programme is an individual learning programme designed for migrants who have pre-paid for ESOL lessons as a condition of their residency in NZ. In 2012, English Language Partners signed twelve contracts with ten new learners. We provided contract work for ten professionally qualified ESOL teachers who were already working as paid employees or volunteers within our organisation. Learners have five years to use their pre-paid funds and usually spread their contracts over 1-2 years. The average number of hours per contract was 36 hours with most learners completing 108-110 hours over the course of their contracts. Only one learner lived outside of Hamilton and was taught by one of our most experienced tutors who lived in the same area. The remainder lived within Hamilton boundaries. The only man enrolled was unable to complete his contract due to work commitments which was a disappointment for a first-time teacher on the programme. Throughout the year we enrolled two students from Bangladesh, one each from Cambodia, China, Egypt, Nepal and Sri Lanka and the remaining three were from India.

Diana Hummel Resource Room 2012 It was a busy and productive year for the Resource Room. Some 450 resources were added to the collection in 2012. Most of the resources were bought with money from the Nora Howell and Page Trusts - our very generous supporters for a number of years. However, a significant number of the added resources were materials no longer needed by the University (teaching course books) and St Paul’s College (intermediate readers) and offered to English Language Partners Waikato. A very successful May workshop – with 19 keen participants attending, was entitled “Map your knowledge” and explored using street or regional maps together with photos of landmarks to help learners become more knowledgeable about Hamilton (some learners evidently don’t even know that there is a river flowing through Hamilton!) The three aspects developed in this workshop were Hamilton sculptures, places for kids in Hamilton and well-known Hamilton landmarks. Although English Language Partners Waikato cannot supply a ‘swept-up’ online catalogue such as one finds in big libraries, two catalogue products were developed in 2012. One, a clear folder entitled “What you can find here – and where . . . “ shows the Resource Room user what materials are in the Resource Room. The other - “Quick finds” is being developed to help users to quickly gather material on a popular topic e.g. ‘Matariki’, ‘telephoning’, ‘making an appointment’ even if the material is held at different places in the collection.

Jackie Broughan

15

English Language Groups If you visited some English Language Groups you would hear discussions about family life, summer activities or the story of a woman and her mobility scooter being rescued from the Waikato River. There could be some learners deciding whether children should help with household tasks or defining prejudice and why it happens. Learners and tutors might be laughing over explanations of slang and idioms or practising the pronunciation differences between “worm” and “warm”, “biscuit” and “basket”.

You might see a cluster of learners gathered around a tutor’s new baby granddaughter and a discussion about why Kiwis have different coloured hair and eyes. This continues with new vocabulary for baby clothes and equipment as well as different names for grandparents that are used in New Zealand. You could hear about a recent visit to the nearby library and the discovery of a Chinese speaking librarian and a shelf of books in Chinese!

With one group a pot of leek and potato soup is being stirred and tasted and at another the learners and tutors are doing “line dancing” while listening to directions – “forwards, backwards, middle, left”. A group is talking about a recent visit to the supermarket and the discovery that “rolled oats” can be used to make porridge and ANZAC biscuits! At morning tea break another group of learners and tutors are talking about the recipe and tasting a fruit loaf that a tutor has made and brought along.

Learners reading their stories about “My Life” continues with an interesting discussion about family life. The tutor comments that this “enabled us to understand each other’s culture and the way that people behave towards one another”. The spirit of co-operation is evident in all groups and a final quote from a tutor sums up with “Patience, patience and more patience for the learners. They are a happy group which makes every session a joyful encounter for everyone”.

My thanks to the tutors and learners for their contribution towards the English Language Groups and their spirit of co-operation and social interaction resulting in successful, lifelong learning.

Elaine McDonnell

English for Employees (E4E) Programme The English for Employees programme, consisting of 25 hours of free English for working migrants, has been in operation since 2009. One of the conditions for entry into this programme is permanent residency. In 2012, we exceeded the previous year’s quota which was a positive outcome. We enrolled 56 new students, including

16

four who completed more than one class. Of these 56 students, seven were former refugees which was a very encouraging sign. Once again we had similar reasons for people dropping out of the course such as changing work or family commitments, but the average attendance was good with most students committed to completing a 25 hour class. We ran twelve classes during the year, ten of which were held in the evenings after work and two in the mornings for those working afternoon or evening shifts. Only two E4E teachers taught on the programme during the year due to the heavy work commitments of our five other qualified E4E teachers. Professional development was met by attendance at the National Conference in May and by regular informal meetings. The programme helped students to improve their literacy and communication skills in the workplace and most self referred to the programme to work on their specific learning goals which included improving writing for specific purposes, understanding small talk at work, clarifying cultural issues and developing confidence in speaking. Students came from very diverse backgrounds and places of employment. We had one student who travelled into Hamilton from Te Awamutu but withdrew part way through due to the time and cost of the travel involved.

Diana Hummel

English Link Assessment Service 2012 The funding from TALKINGTech had finished by mid 2012. As we could no longer pay a staff member to run the full service, a decision had to be made about whether it was important to retain any parts of it and how that might be managed. It was decided that the service performed useful functions that needed to be kept. The elements of English Link have been divided up as follows: information is available to staff to assist with referring learners to other English programmes and English Language Partners continues to coordinate the Adult ESOL Providers Network which still meets three times per year but providers now take turns at hosting the meetings. Jo de Lisle continues to do assessments on request and to cover some requests for study support, although much of this work is now passing to volunteer home tutors who express an interest in explaining assignments and helping support academic writing skills. English Link also previously supported people studying for the IELTS test who could not attend a language school class- this gap was filled in October when a highly capable volunteer expressed interest in taking an IELTS group. We hope English Link has been integrated into other ELP services without undue inconvenience to anyone.

Jo de Lisle

17

Job Mentoring Programme

The Mentoring Programme trained nine Job Mentors during 2012. One mentor continued to work with her mentee from 2011 as well taking on another mentee and did an outstanding job supporting one into part-time work, and the other to pass an exam required to be eligible for an apprenticeship. There were six other matches, with one finding part-time employment and the others receiving job search support in what proved to be another difficult year for finding employment. The Co-ordinator continued her participation with the inter-agency group, the Migrant Employment Group. For the second year running this group organised Migrants Working, a successful day of workshops and employer presentations held in the Atrium at Wintec in May. Many related agencies were present and approximately 200 participants attended. The on-going relationship with RefugeeWorks, an initiative of Red Cross Refugee Services, has meant that some mentees were able to access more of a wrap-around service which is invaluable for job seekers from refugee backgrounds who continue to face difficulties finding successful employment outcomes. The Job Mentor Co-ordinator also continued to work with other job seekers, both refugees and migrants, offering them job seeking advice relevant to the New Zealand job market. The Job Mentoring Programme would once again like to thank Trust Waikato for their continuing and valuable support.

Susan Wright

18

ESOL Literacy Funded Classes ILN Targeted ESOL Literacy (ILN: Intensive Literacy and Numeracy) The ILN Targeted ESOL Literacy classes are unique from our other classes in that they are fully funded by the TEC (Tertiary Education Commission). With that funding come some definite guidelines. One of the criterion is the learner throughput per class per annum is 20 learners. Another is that the learners have had less than 6 years of schooling in their home country. These classes met for 10 hours per week. At the same time in 2012, ELP Waikato was also funded for two ESOL Literacy classes. These classes were for the overflow of those learners who had already accessed the ILN targeted ESOL classes previously but still had literacy needs. These learners could access 4 hours of class per week. A throughput of 20 was also needed for each of these classes. Overall that meant that a throughput of 80 learners was needed for the four classes. It was evident by mid-year that the target was not going to be reached. The difficult decision was made to close the two ESOL literacy classes and feed those learners eligible into the ILN Targeted ESOL Literacy class. The change was made on the 3rd of September. This meant our targets were met and before the end of the year two ILN Targeted ESOL literacy classes were guaranteed for 2013. Gayle Pearson has been the lead tutor for the ILN Targeted ESOL Literacy class in the Migrant Resource Centre for 8 years now. Gayle was just the right person to absorb all the changes although at the time it was very stressful. Her class of 6-7 swelled to over 20. Karen Firth, who had been one of the ESOL literacy tutors, came in to assist her. Diana Hummel the other ESOL Literacy class tutor was able to pick up the lost hours within the ELP office. Susan Wright had also been a literacy tutor for 7.5 years at the Western Community Centre. The shifting of her roles to be more focused on migrant employment meant that Debora Potgieter was employed as her replacement. The assistants in the class for 2012 were Suldery Millan, a bilingual assistant and Liz Luke, a native English speaking assistant. Highlights of the year for Gayle’s class were the visits to a dairy farm and the Te Kakano Community Gardens. Debora’s class established their own community garden called “The World ESOL Garden” at the Grandview Community Gardens. End of year feedback from the learners revealed very satisfied learners full of admiration for their tutors and support staff. Well done team. You are amazing!

Dianne McClay

19

Work Talk Funding from the New Zealand Lottery Grants Board enabled us to run Work Talk for a fourth year in 2012. This funding provided for six Work Talk courses, including one for job seekers from refugee backgrounds, with 66 participants receiving certificates. The tutoring staff was made up of Susan Wright who also co-ordinates the programme, Jo de Lisle and Diana Hummel. During the year Diana left the programme and Colleen Kaelin from the HMSTrust Migrant Employment Project joined the team. Colleen’s background in recruitment and finding employment solutions has been a very positive addition to the Work Talk team. Work Talk also continued to have wonderful support from CareersNZ, the Ministry of Business, Innovation and Employment and Settlement Support NZ as Linda Moltzen, Christine McLean and Jovi Abellanosa, respectively, presented at each of the six courses. This input is extremely valuable as it allows the participants to keep up to date with the latest information regarding how to gain successful employment outcomes. Once again many participants joined the Migrant Employment Project and found employment while others found work through the Red Cross Refugee Services initiative Refugee Works. Other outcomes include volunteering, further study, joining ELP classes and being matched with a Job Mentor. Work Talk continues to be an important course for job seeking migrants.

Susan Wright

20

New initiatives in 2012: Three innovative ideas took shape in 2012: Taxi drivers’ course In order to work as owner-operators protective taxi drivers must pass the Certificate of Knowledge of Law and Practice. The language of the test is technical and complex. This course helped the students to understand the context of the questions so that they could talk about their vehicle and describe how to respond in a range of driving situations. Multicultural Garden

Learners at the Western Community Centre ESOL Literacy class practised their English by undertaking a practical project. The class booked a plot at the Grandview Community Garden run by the Salvation Army. They learned how to prepare the ground, sow seed and how to cultivate an organic vegetable garden with the promise of free healthy produce for their families. The learners named their plot the “ESOL World Garden”.

English Language Partners Waikato on Facebook

A talented volunteer had the idea of starting a Facebook page where interagency cultural events, ELP courses and good wishes can be promoted. It is also a forum where tutors and learners can discuss new resources, research and teaching ideas.

21

English Language Partners Waikato Inc. Treasurer’s Report For The Year Ended 31 December 2012 I have pleasure in presenting this report to the members of the Annual General Meeting of English Language Partners (Waikato). The 2012 financial year was a successful year. The centre has made a net profit of $3,377 this year compared to $88 last year. The bulk funding had a slight increase from last year. Below is an analysis of details for the 2012 financial year. Profit & Loss Statements Net Profit for the 2012 Financial Year 2011 2012 Variance Total Bulk Funding Received $257,802 $264,129 $6,327 Total Grant Income $109,725 $87,221 ($22,504) Total Other Income $15,868 $17,253 $1,385 Less Bulk Funding Expenditure ($275,646) ($279,572) ($3,926) Less Grant Funding Expenditure

($107,663) ($85,655) $22,008

Net Profit $88 $3,377 $3,290 Bulk Funding The 2012 bulk funding received has slighted increased by 2% from last year. Below is a comparison:

2011 2012

TEC Base Grant 178,729

190,450

TEC English for Employees 34,943

25,830

Target drop from 60 to 51

TEC Literacy 44,130

47,849

Total Bulk Funding 257,802

264,129

Grant Funding Total Grant Income has decreased by 20.5% from $109,719 last year to $87,221 this year. The decrease is mainly due to the following:

1. There was no grant received from TALKINGtech this year (received $8,696 last year for ESOL advisory service)

2. EFM income has decreased by 60% from $35,750 last year to $14,168 this year.

The top three grant funders are Trust Waikato, NZ Lottery Board and EFM. (please refer to page 4 of the auditor’s report for details of the Grant Money Received in 2012)

22

Other Income Other income includes Donations $545, ELG and Work Talk fees $4,270, Readers Book Income $1,341 and interest income $6,386. Bulk Funding Expenses Total bulk funding expenses have increased by 1.4% from $275,646 last year to 279,572 this year. Grant Expenditure In proportion to the decrease in the Grant Income, total grant expenditure has decreased by 20.4% from $107,663 last year to $85,655 this year for the programme of ESOL advisory service and English for Migrants. Balance Sheet Cash on Hand The cash balance (including cash on hand, ASB cheque, saving and term deposit accounts) has slightly decreased by 7% from $201,437 last year to $189,134 this year. The centre meets the mandatory ELPNZ Financial Reserves Policy F2, which requires a minimum of 6 months bulk funding expenditure:

Based on the 2012 financial reports, the bulk funding expenditure for 12 months was $279,572, therefore 6 months bulk funding expenditure was $279,572 / 2 = 139,786

Based on the 2012 financial reports, the cash balance as at 31 December 2012 was $189,134, which is higher than the 6 months bulk funding expenditure

Fixed Assets The total fixed assets were $113,527 as at 31 Dec 2012 ($14,346 as at 31 Dec 2011). There was no substantial capital expenditure during the 2012 year. Auditor’s Report for the 2012 Year The 2012 auditor’s report has been finalised by Owen McLeod & Co., with a Qualified Opinion due to no practical audit procedures to determine the control limit over grant income and other income. There were no recommendations from the auditor.

23

Looking forward We have finalised the 2013 budget. The bulk funding allocated from National Office has increased by 7.5% due to the extra ACE Pool Funding of $21,508.54 (GST excl) to be received in the 2013 year. We will use this funding to the short courses, including Work Talk and Job Mentoring programme. The budget profit for the 2013 year is $8,537, slightly increased from actual profit of $3,377 in the 2012 year. Wendy Li Treasurer English Language Partners Waikato Inc. March 2013

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38