table of contents...ppg distributor manual | feb 2019 2 table of contents 3 ppg vision and mission...

PPG Distributor Manual | Feb 2019 2

Table of Contents 3 PPG Vision and Mission Statements 3 Customer Service 4 Truckload Policy 5 PPG/Nexa Autocolor Brand 6

Ordering Refinish Products 6

Terms of Sale 7

Truckload Program 8-10

Shipping, Back Orders, and Return 11-16

Shipping Requirements 11

Back Orders, Add-ons, & Will Calls 11-12

Shipment Discrepancies & Damaged Goods 12-13

Returned Goods Procedure 14-16

Stop Sale/Recalled Goods 17

3M Product Returns 17

Value Added Programs Platinum Program 18

MVP/Employee Development Training Programs 18

Warranty/Guarantee Information 18

PPG Distribution/Development Centers Locations/Contact Names 19-21


PPG Automotive Refinish

Vision Be the #1 global supplier of Automotive Refinish and Commercial Coatings.

Mission Be the recognized partner of choice, raising the performance levels across our global markets.

Quality Policy PPG will provide products and services to our customers fully meet their applicable requirements, on time, every time. We are dedicated to constant improvements in every area of our business and to doing our job right the first time, so as to achieve total customer satisfaction.

The experience and innovation of a world leader As the world’s leading supplier of automotive, industrial and architectural finishes, PPG is one of the only companies that can supply any type of coating needed for a vehicle body. PPG’s long history of innovation in transportation coatings spans some eight decades, back to 1928 when it purchased Ditzler Color Company.—the leading OEM supplier of paints for automobiles at the time. Today, PPG’s leadership flows from an ongoing commitment to research and development and a global color-matching network, an effort that spans three continents. Whether your business needs to improve productivity, reduce cost or operate with greater concern for the environment, you can look to PPG to have the most advanced technology and the ultimate high-quality solution.


Customer Service All Color and Technical support inquiries for the PPG and NEXA AUTOCOLOR® paint brands are handled through the Customer Service Department at 800-647-6050. The hours of operation are Monday through Friday, 8:00 am – 6:00 pm EST. The Order Entry line is available Monday through Friday, 8:00 am – 7:00 pm EST.

DEPARTMENTS QUICK OPTIONS(ENGLISH)

COLLISION ORDERS PRESS 1,1,1

COMMERCIAL ORDERS PRESS 1,2,1

COLOR LIBRARY PRESS 1,3

PRODUCT SUPPORT PRESS 1,4

WEBSITE SUPPORT PRESS 1,5,1

PAINTMANAGER SOFTWARE COMPUTER

SUPPORT PRESS 1,6,1

E-FICHE COMPUTER SUPPORT PRESS 1,6,2

COLOR ACCURATE COMPUTER SUPPORT PRESS 1,6,3

E-FICHE INSTALL CODES PRESS 1,7,1

SUBSCRIPTIONS PRESS 1,8

MVP PROGRAM SUPPORT PRESS 1,9,1

PLATINUM PROGRAM SUPPORT PRESS 1,9,2

TRAINING PROGRAM SUPPORT PRESS 1,9,3

You can also visit our website at http://www,ppgrefinish.com.French language support is also available.


Truckload Policy PPG, Nexa Autocolor brand, and CPC liquid paint orders can be combined to meet truckload thresholds. Sundries, 3M Products, Equipment, and other Associated Products do not count towards meeting truckload thresholds. CPC, LIC, and other Commercial Coating Paint products can be combined with PPG paint orders to meet truckload qualifications. These products do not receive truckload discounts. These products are eligible for the truckload terms and a 2% prompt pay discount when paid by the due date. These products are not eligible for the Cash Discount. In order to qualify for the truckload program, distributors must order products in full case quantities, with the exception of some mixing toners. For PPG brand products, quarts and smaller pack sizes of mixing toners can be ordered in less than case quantities on Truckload orders. Pearls and other special effect pigments can also be ordered in less than full case quantities on Truckload orders. For Nexa Autocolor brand products, 1-Liter and smaller pack sizes of mixing toners can be ordered in less than case quantities on Truckload orders. Pearls and other special effect pigments can also be ordered in less than full case quantities on Truckload orders.


PPG Brand and Nexa Autocolor Brand Ordering Refinish Products Liquid and equipment items can be ordered by submitting orders electronically or by contacting Order Entry Customer Service. To order through the Internet, you must be registered for the PPG Online Ordering web portal. First, register for a website login at http://www.ppgrefinish.com. Then select “Register” from the section at the top of the page. If you are a registered PPG Online Ordering user, please login to the site using the following link, http://www.ppgrefinish.com then select “Online Ordering” from the My PPG section of the page. To order through a distribution center, please use the following methods:

Telephone- 1-800-647-6050

Email- [email protected] Fax- 1-800-982-9518

Ensure that your order contains the following information. Missing information could delay shipment of your order.

Customer Name Ship To Address

Telephone Number Account Number

Purchase Order Number Shipping Requirements: common carrier, RPS/UPS, or customer pick up

Special Instructions (i.e. Lift-gate required, ship on specified date, etc.)

Product Justification Forms Customers in certain geographic areas must follow VOC content restrictions as defined in regulations across the country. PPG has instituted a “Product Justification” program for sales of products that can be possessed, sold or used under an exemption to these rules. Product Justification forms must be completed and filed through the North American PPG Refinish Order Entry website if products that require an exemption need to be purchased. For more information contact PPG Order Entry Customer Service at 1-800-647-6050 or visit the website at http://www.ppgrefinish.com.

Order Quantities Most PPG products can be ordered in full or broken case quantities. Some products must be ordered in full case quantities. Please contact Order Entry Customer Service for specific code information.

http://www.ppgrefinish.com/




Advertising Material PPG advertising material can be ordered electronically through the Refinish Online Ordering website. Please use the following methods:

Fax: 800-982-9518. Online: https://buyat.ppg.com/distributorordering/Home.aspx

To access logos, images and advertising items visit http://ppgmarketingondemand.brandmuscle.net/wc/PNPortal/main.aspx.

Terms of Sale (non-Truckload Orders) PPG Terms of sale are based on two billing cycles: The terms on the invoice for customers on the billing cycle that runs from the 26th of a given month through the 25th of the following month are as follows: 1-25 2% due the 10th of the following month, 26-31 2% due the 10th of the second month. Invoice Date Payment Date December 26- January 25 February 10 January 26- February 25 March 10 February 26- March 25 April 10 March 26- April 25 May 10 April 26- May 25 June 10 The terms on the invoice for customers on the other billing cycle that runs from the 11th of a given month through the 10th of the following month are as follows: 11-31 2% due the 25th of the following month, 1-10 2% due the 25th of the same month. Invoice Date Payment Date December 11- January 10 January 25 January 11- February 10 February 25 February 11- March 10 March 25 March 11- April 10 April 25 April 11- May 10 May 2

https://buyat.ppg.com/distributorordering/Home.aspx

http://ppgmarketingondemand.brandmuscle.net/wc/PNPortal/main.aspx


Truckload Terms of Sale (Truckload Orders) Invoice is dated from the 1st through the 15th of the month; first payment is due on the 10th of the following month. If invoice is dated from the 16th through the 31st of the current month, first payment is due the 25th of the following month.

Standard Truckload Program (Standard & Split Term Options)

Size Truckload Minimum Purchase (Liquid)

Truckload Discount

Truckload Terms (Days)

Discount for on Time Payment of Each Invoice (Prompt Pay)

Cash Discount if Paid In 15 Days (Early Pay)

Mini Truckload $15,000 4.00% 30-60 2.00% 4.00%

Regular Truckload $35,000 5.00% 30-60-90 2.00% 4.00%

Super Truckload $70,000 6.25% 30-60-90 2.00% 4.00%

Super 2 Way Split $40,000 6.25% 30-60-90 2.00% 4.00%

Jumbo Truckload $170,000 7.25% 30-60-90-120 2.00% 4.00%

Jumbo 2 Way Split $75,000 7.25% 30-60-90-120 2.00% 4.00%

Jumbo Plus Truckload $260,000 8.25% 30-60-90-120 2.00% 5.50%

Jumbo Plus 2 Way Split $100,000 8.25% 30-60-90-120 2.00% 5.50%




More than 5-way split $30,000 8.25% 30-60-90-120 2.00% 5.50%


Standard Truckload Program (cont.) Truckload Splits All split truckloads are for a single jobber (same company/corporation) with multiple points. Any splits above a five way split require Regional Manager Approval. Total purchases on split truckloads must equal minimum purchase requirement for the category. For instance, to qualify for a Jumbo 2 Way Split truckload purchase the total of both splits should be equal to or greater than $170,000. One of the splits can be at the $75,000 minimum however; the second split must be equal to or greater than $95,000 in order to reach the category minimum of $170,000 for Jumbo purchases.

Early Pay Invoice Simplification For your convenience, an Early Pay option is also available. When choosing this option, PPG’s invoice will reflect one payment amount per invoice. This will simplify your statements as well as make it easier to capture all discounts through the eBilling/ePayment system.

LIC/CPC LIC/CPC can be combined with PPG orders to meet freight or truckload qualifications. These products DO NOT receive truckload discounts. These products are eligible for the truckload terms and a 2% prompt pay discount when paid by the due date.

Sundries, 3M Products, Equipment, and other Associated Products Sundries, 3M products, equipment, and other miscellaneous non-paint items are eligible to ship freight free when ordered with any qualifying paint order. If ordered separately from a paint order, actual freight charges will be added to the order.


Standard Truckload Program (cont.) Sundries, 3M products, equipment, and other miscellaneous non-paint items can be shipped with a paint truckload order. The following terms and discounts apply to these products when ordered with an accompanying paint truckload order:

Liquid Paint Truckload Size

Truckload Discount

Truckload Terms (Days)

Discount For On Time Payments of Each Invoice (Prompt Pay)

Cash Discount if Paid In 15 Days (Early Pay)

Mini Truckload N/A 30-60 2.00% N/A

Regular Truckload N/A 30-60 2.00% N/A

Super Truckload N/A 30-60-90 2.00% N/A

Jumbo Truckload N/A 30-60-90-120 2.00% N/A

Jumbo Plus Truckload N/A 30-60-90-120 2.00% N/A

Note: Sundries, 3M products, equipment, and other associated products are not eligible for any Discounts and/or Payment Terms offered to Paint product promotions or programs.


Shipping, Back Orders, & Returns Shipping Most orders, if received by 9:00am at the servicing warehouse, will ship the same business day. Large orders with a total invoice value of $20,000 or more may require a 2 -5 days processing time.

PPG Distributor Truckload and Freight Policy Non – Truckload Orders & Opening Orders-Freight Minimums PPG, Nexa Autocolor brand, and CPC liquid paint orders can be combine to meet prepaid freight. Sundries, 3M Products, Equipment, and other Associated Products do not count towards meeting freight minimum. If orders do not qualify for prepaid freight, there is a flat shipping charge assigned to the orders. See the tables below for further explanation.

Minimum Freight Pre-Paid Policy Freight Minimum $5,000 All Liquid Brands

Explanation of Freight Minimum Policy

PPG, Nexa Autocolor paint brands, and CPC liquid paint orders can be combined to establish freight pre-paid minimum order quantities. Orders can be placed through eCommerce portals, fax, or by phone.

Orders not Qualifying for Freight Pre-Paid Minimum Orders less than $5,000

PPG, Nexa Autocolor paint brands, and CPC liquid paint orders can be combined.

• Order will be shipped freight pre-paid and subject to a $70 freight charge, unless the order can be sent via a parcel/expedited carrier at a lower cost. This will vary based on size/weight and number of packages.

ADD-ON ORDERS When submitting an “Add-On” orders please indicate that you want the order to ship with a previous purchase order number. The Order Entry Customer Service team can identify the current status of your order. If the original order has not been completed, order additions are possible. Every effort will be made to accommodate Add-On orders; however, those orders that can’t be accommodated may be subject to PPG’s Freight Policy.


Will Call Orders “Will Call” orders can be placed with the Order Entry Customer Service team. You will need to call 800-647-6050 options 1, 1, 1 or fax 800-982-9518 in the order marked “Will Call”. Please allow up to a 60 minute processing time to ensure that your order is ready for pick-up at your local warehouse. Please adhere to the following requirements for “Will Calls”:

1. No 55 gallon drums 2. Hazmat-Limited to quantities that do not require placards 3. Vehicle Load Weights:

a. Passenger Vehicles- 300 pound limit b. Minivans/Mini-Pickup(less than ½ ton rating)- 500 pound limit c. ½ Ton Cargo Vans or Pick-up Trucks- 1,000 pound limit d. ¾ Ton Cargo Vans or Pick-up Trucks- 1,500 pound limit e. 1 Ton Cargo Vans or Pick-up Trucks- 2,000 pound limit

Back Orders In the event the servicing distribution center is stocked out of product, PPG may, at its discretion, choose to ship the product from an alternate distribution center or wait until replenishment stock is available. (PPG will pay for all alternative shipping costs from the other distribution center. This does not apply to associated products, such as cans, or 3M products.)

Shipment Discrepancies & Damaged Goods PPG Industries will not compensate customers for claimed discrepancies after the goods have been delivered and signed for by the customer. Piece count discrepancies and/or damages should be reported to the carrier immediately. All of our shipments ride F.O.B., which means ownership transfers from PPG to the distributor’s company upon acceptance of the truck line (truck driver’s signature on the bill-of-lading). Your local PPG Distribution Center can be called upon for assistance at any time to help resolve freight claim issues. These key elements increase your ability to resolve freight issues:

Use PPG’s BOL & Packing slip to count your pieces in the presence of the truck driver. Clearly document the discrepancies on the truck line paperwork. Contact the truck line claims department immediately. Document and/or photograph damaged pieces to support your claim.

These steps will greatly reduce the level of complexity associated with the damage and/or shortage issues.


PPG Errors Products are returnable for full credit when PPG Industries has made an error entering or interpreting the customer’s order. To be eligible for full credit, all of the following must apply:

• The goods must be in sealed cartons/containers, in re-saleable condition with the

appropriate Department of Transport (DOT) markings on the return packaging. • The error must be reported by email, fax, or telephone to the Order Entry Customer

Service team within thirty (30) working days of receipt. • PPG will pay the freight cost on authorized returns. Contact your servicing distribution

center and the warehouse will contact the servicing truck line. PPG will email or fax the customer an RGA (Returned Goods Authorization) form to initiate the return process.

Damaged Goods Products are carefully checked for package quality before they leave the PPG Distribution Centers. If goods arrive damaged, it is usually caused while in the care of the carrier of the goods during delivery to the customer. There are two types of freight damage:

• Transit damage: Visible physical damage to the product or packaging while in care of

the carrier. If there is physical damage, the receiver of the goods should note the details of the damage on the freight bill before giving the driver the carrier copy.

• Hidden Damage: Physical damage to the product or packaging that is not visible until

the carton is opened. Minor denting of cans may sometimes occur during handling. This denting in no way affects the performance of the product and therefore CANNOT be claimed. In all cases, claims for freight damage are to be submitted directly to the carrier responsible.

PPG Industries will not compensate any customer for damage caused by the carrier. The Order Entry Customer Service team may be called upon for assistance within thirty (30) working days of receipt.


Returned Goods Procedure For 2019, due to the Oracle conversion, no returns will be accepted or processed between February 1, 2019 and July 4, 2019. All returns, regardless of type, require a Return Goods Authorization (RGA).The RGA can be created online at https://buyat.ppg.com/distributorordering menu options: ReturnsStart ReturnsSelect a new Return TypeStart New Return RGA requests may also be sent to the Order Entry Customer Service team via fax (800.982.9518) or email ([email protected]). Once the appropriate approvals have been received, Customer Service will issue an RGA number to the distributor. The return shipment must contain the RGA number for the warehouse to properly process the return and issue the appropriate credit.

Standard Stock Returns A standard stock return is defined as products that are on the current price list and have not been announced as “to be discontinued”, obsolete, or are out of shelf life. Some Commercial products have additional return conditions listed below under “Commercial Coatings Returns”. Products can be returned under the following terms:

• Returns will be limited to a maximum value of 0.5% of previous year’s net sales. All returns

and any exceptions to the 0.5% maximum require approval by the General Manager, Refinish USCA. Any returns of commercial products will require a corresponding approval by the appropriate level of Commercial Sales Management.

• Territory Manager and customer are to complete the Return Goods Form.

• Returns will be credited at 95% of previous years pricing, minus a 15% handling fee.

• Return must be accompanied by an offsetting customer order of equal or greater value. (Note: commercial coating product returns must be offset with a commercial coatings order of equal or greater value and collision product returns must be offset by a collision product order of equal or greater value.)

• Customer pays all appropriate transportation fees.

• Customer will arrange transportation of return.

• Return must be received at servicing warehouse within 30 days of return approval.

• Products must be in good saleable condition. (Saleable condition is defined as products with no physical damage, no missing/torn labels, not out of shelf life, etc.)

• Distributor will ensure the use of the appropriate hazardous materials transport documents.

Products returned without authorization will not receive credit and will be returned to the customer or properly disposed of in accordance with all applicable local, state, and federal laws. In this instance, appropriate charges will be assessed.

https://buyat.ppg.com/distributorordering

mailto:[email protected]


New Distributors/Distributors adding a new product line PPG will provide new distributors, or existing distributors adding a new product line, a one-time stock balancing return within the first two years, without penalty. Some Commercial products have additional return conditions listed below under “Commercial Coatings Returns”. The one-time stock balancing return has the following terms:

• The return must be approved by the appropriate level of Sales Management. • Commercial products must also be approved by the appropriate level of Commercial

Sales Management.

• Waterborne products are not considered a new product line and are not eligible for this type of return. Note: in markets where government regulation requires the use of waterborne products, a separate return policy will issued for those specific cases.

• Territory Manager and customer are to complete the Return Goods Form.

• Returns will be credited at current Jobber list price.

• PPG will pay appropriate transportation fees.

• Customer will arrange transportation of return.

• Return must be received at servicing warehouse within two years of becoming a new distributor, or adding a new product line.

• Products must be in good saleable condition. (Saleable condition is defined as products with no physical damage, no missing/torn labels, not out of shelf life, etc.)

• PPG reserves the right to limit the value of the return.

• Distributor will ensure the use of the appropriate hazardous materials transport documents.

Products returned without authorization will not receive credit and will be returned to the customer or properly disposed of in accordance with all applicable local, state, and federal laws. In this instance, appropriate charges will be assessed.

Commercial Coatings Returns Commercial Coatings returns follow the same process and have the same requirements for Standard Stock Returns and New Distributor/Distributors adding a new product line as listed above. In addition, some commercial coating product lines have additional conditions beyond what is specified above. Those product lines are listed with the following terms:

Custom Blended Products Any commercial coatings primers and/or topcoats (including but not limited to CPC, DELTA® and DEFLEET® brands) that have been custom- mixed at either a blending center or PPG plant are not returnable.


PMC Products

PMC returns to PMC DC’s require a separate RGA form, issued by PMC. Commercial Territory Manager/Territory Manager and customer are to complete a Return Goods request listing product code and batch number; the return is solely for PMC products (Amercoat, Sigma, Hi Temp and HPC products.) The following terms apply:

• All product returned must be in original packaging and be in “sellable” condition

Mixed paint is not eligible for return.

Special products manufactured solely for a distributor are not eligible for return.

PMC products stocked in Refinish DCs are not to be returned to a Refinish Warehouse without appropriate approval.

PMC products not-stocked in Refinish DCs are not to be returned to a Refinish warehouse.

• Products returned with thirty days of receipt due to a PPG error will not be assessed product or handling penalties; returns after thirty days will be assessed standard return restocking and crediting penalties.

• Returns received within 60 days of original order will be credited at100% of current pricing, minus a 15% restocking fee.

• Returns received 61 – 90 days from receipt of original order will be credited at 95% of the previous pricing schedule, minus a 15% restocking fee.

• Returns received greater than 90 days from receipt of original order will not be accepted.

• Return must be accompanied by an offsetting order for PMC products.

• Credit for approved returned goods will be issued approximately 30 days after return.

• Return must be received at designated warehouse within 30 days of return approval.

• Products that are past shelf life are not eligible for return or credit.

New Distributors or Distributors adding PMC products are permitted a one-time stock rebalancing return with the following conditions:

• Return must be received within the first three months

• Rebalancing return will be credited at the price billed originally

• No restocking fee

• PPG will pay the appropriate transportation fees


Military Coatings

PPG Military Coatings products (either manufactured by and/or distributed by PPG) are not considered standard stocked products and therefore do not fall under the standard product return policy. The following terms apply:

• PPG Military Coatings can only be returned if the product has been deemed defective by PPG or supplier technical staff. If a distributor believes they have a defective product, please contact your PPG Commercial Territory Manager and request a product complaint form be submitted.

• PPG Military Coatings have a shelf life of one year from the date of manufacture. Products that have exceeded their one year shelf life are not considered defective and therefore cannot be returned.

To Be Discontinued & Obsolete Products Products designated through PPG announcement as To Be Discontinued, or are Obsolete, cannot be returned.

Distressed Material PPG will under no circumstances accept returns of distressed material. Distressed material is defined as dented or rusty cans, missing/torn labels, etc. There are companies that can assist in the proper disposal of distressed material or other hazardous waste. Examples of such companies are Onyx Environmental Services (800-237-1333 or www.onyxes.com) or Safety-Kleen (800-669-5740 or www.safety-Kleen.com). Please contact your state or local Environmental Protection Agency for a list of disposal companies in your geographic area.

Stop Sale/Recalled Goods In cases where PPG Industries has issued a Stop Sale, Distributors are allowed to return the goods in accordance with the Stop Sale Notice. Stop Sale returns will be credited at Current Jobber pricing. Once an RGA has been issued, PPG will make arrangements to pick up the shipment and pay all applicable transportation charges.

3M Products PPG observes the same parameters used by 3M to determine product code eligibility for return. Additionally, PPG will only provide credit for items purchased from PPG that are in our current 3M offering/catalog.

http://www.onyxes.com/

http://www.safety-kleen.com/


PPG Automotive Refinish Value Added Programs

Platinum Program Platinum is the designation for our PPG Automotive Refinish single line distributor network. This Platinum status signifies the trust and true partnership between PPG Automotive Refinish and our single line distributors. For more information, contact the PPG Platinum Department at (800-647-6050 quick option press 1, 9, 2) or visit us online at http://www.ppgrefinish.com.

MVP Program MVP is a value added sales support program designed to improve the business performance of PPG Automotive Refinish collision centers. We develop and deliver the most comprehensive set of training tools and services in the industry. For more information contact the PPG MVP Department at (800) 647-6050 (quick option press 1, 9, 1) or visit online at www.ppgmvp.com.

Employee Development Training Programs PPG offers an array of technical and soft-skill courses for distributor personnel, as well as collision center personnel. These courses are designed to develop employee competency in specified areas of work. These courses are setup according to specific job functions within the distributor store or collision center. Course descriptions and training schedules can be found on our website at: http://www.ppgrefinish.com or simply by calling our Training department at 800-647-6050(quick option press 1, 9, 3)

Warranty/Guarantee Information PPG offers a lifetime limited product performance guarantee. This guarantee covers your vehicle repair against cracking, fading, loss of gloss, and other various paint related defects. Please contact your PPG Territory Manager to request a guarantee registration form for terms and conditions.


http://www.ppgmvp.com/



PPG Distribution Centers

Atlanta Alex Vigil

PPG Finishes

3475 Hamilton Blvd. SE Atlanta, GA. 30354

Clackamas (Portland)

Clay Dryden PPG Finishes

11900 SE Jennifer Street Clackamas, OR. 97015

Denver Dina Andrianakos PPG Finishes

2650 West Third Avenue, Unit 5 Denver, CO. 80219

Edina (Minneapolis)

Steve Thole PPG Finishes

7725 Parklawn Ave, PO Box 39507 Edina, MN. 55439

Fort Shawnee (Lima)

Steve O’Dowd

PPG Finishes

2599 Fort Shawnee Industrial Drive Lima, OH. 45804

Guilderland Ctr. (Albany)

Joe Clayberg

PPG Finishes

Northeastern Industrial Park Bldg 28 Guilderland Center, NY. 12085

Houston

Richard Schmidt

PPG Finishes

4444-1A Campbell Rd Houston, TX. 77041

Kissimmee (Orlando)

John Jacob

PPG Finishes

3400 Commerce Blvd.

Kissimmee, FL. 34741 Whittier (Los Angeles)

Matt Pinette

PPG Finishes

10060 Mission Mill Road Whittier, CA. 90601-1738


PPG Business Development Centers

ATLANTA (11292) HARTFORD (11286) ORLANDO (11259)

Gary Disharoon Dave Meisterling Ron Payton

Rocky Lane Glenn Sinon 3402 Commerce Blvd.

6400 Highlands Pkwy., Suite A 565 Halfway House Road Kissimmee, FL 34741

Smyrna, GA 30082 Windsor Locks, CT 06096 407-870-7474

770-438-1816 860-627-7401 Net: 700-639-2050

Net: 700-639-1000 Net: 700-639-1090 Fax: 407-932-0558

Fax: 770-438-0715 Fax: 860-627-6801 Alicia Knothe, Admin. Asst.

Susan Pavone, Admin. Asst. Marion Blamire, Admin. Asst.

BALTIMORE (11285) HOUSTON (11256) PITTSBURGH (11203)

James Jones Todd Chambliss Jeremy Seanor

890 Airport Park Road, Suite 117 Marcelino Gonzalez Scott Moore

Glen Burnie, MD 21061 4444-A Campbell Road 4325 Rosanna Drive

410-863-4639 Houston, TX 77041 Allison Park, PA 15101

Net: 700-639-1080 713-460-5285 412-492-5480

Fax: 410-760-7741 Net: 700-639-3000 Fax: 412-492-5488

Josie Dizon, Admin. Asst. Fax: 713-460-4574

CHICAGO (11293) KANSAS CITY (11288) SAN FRANCISCO (11283)

Brian Meitz Kevin Clark Marlon Medina

Mike Gonzalez Chris Yarnell Frank Emryan

1535 Bond Street 2604 N.E. Industrial, Units 210-220 5750 Imhoff Drive

Naperville, IL 60563 North Kansas City, MO 64117 Suite A

630-961-8272 816-474-0600 Concord, CA 94520

Net: 700-639-1010 Net: 700-639-2020 925-798-0539

Fax: 630-961-2612 Fax: 816-474-0625 Fax: 925-798-7305

Rhonda Shipers, Admin Asst. Donna Mathison, Admin. Asst.

COLUMBUS (11282) LOS ANGELES (11262) SEATTLE (11287)

Jamie Redd Paul Stoll Lynn Salter

777-C Dearborn Park Lane Frank Ramos Jay Johnson

Columbus, OH 43085 1427 South Cucamonga Ave. 21522 84th Avenue S

614-846-3116 (Jamie/Linda) Ontario, CA 91761 Kent, WA 98032

614-846-3128 (Kenny) 909-947-5511 253-872-0309

Net: 700-639-1020 Net: 700-639-3030 Net: 700-639-2070

Fax: 614-846-5866 FAX: 909-947-2277 Fax: 253-872-0259

Linda Connor, Admin. Asst. Terresa Castaneda, Admin. Asst, ext. 10


PPG Business Development Centers – Cont.

DETROIT (11284) MINNEAPOLIS (11253) MEXICO

Jeffrey Matauch ext. 12 Jeff Cope Av. Industria no. 14

Pat O'Connor Andy Jabs Fracc. Los Reyes Pueblo

28066 Oakland Oak Ct. 7715 Parklawn Avenue Tlalnepantla Edo.de Mex. C.P. 54070

Wixom, MI 48393 Edina, MN 55435 011-555-093.04.70

248-347-3350 952-831-3181 Fax: 011-555-093.04.72

Net: 700-639-1070 Net: 700-639-1050 Fax: 248-347-1069 Fax: 952-831-5606

Anita Wilson, Admin. Asst.

*Dallas, TX *Great Plains, Reg 27 (11290) *Southeast, Reg 28 (11291)

Ernie Garcia Randy Schardein Mark Ridgely

2515 Frontier Drive 3232 Avenue F 908 Moultrie Circle

Grand Prairie, TX 75052 Billings, MT 59102 Myrtle Beach, SC 29588

214-551-7047 406-670-4124 410-960-2916

TORONTO WESTERN CANADA MONTREAL

Rob Hill John Kelly John Beauregard

PPG Industries Canada Home Office: 8216 Pascal-Gagnon

2301 Royal Windsor Drive, Unit 6 #36 - 4401 Blauson Blvd. St. Leonard, Quebec

Mississauga, Ontario Abbotsford, BC V3G 0A4 CANADA H1P 1Y4

CANADA L5J 1K5 604-309-8082 514-955-4793

905-855-4502

Fax: 514-329-3358

Fax: 905-823-4139

STRONGSVILLE WESTLAKE (11205)

Refinish Training Headquarters Robert Smith

Randy Cremeans 440-572-6183 801 Canterbury Road

Gregg Whitmer 440- 572-6985 Westlake, OH 44145

Darlene Stamper 440-572-6983 (440) 892-0988

Steve Lehner (440) 617-9919

19699 Progress Drive Strongsville, OH 44149 Fax: 440-572-6110

*Indicates Field Location. PPG 19699 Progress Dr. Strongsville, OH 44149 1-800-647-6050 © 2019 PPG Industries Inc. All rights reserved. The PPG Logo, Nexa Autocolor, Delfleet, Delta, and PainManager are registered trademarks and We protect and beautify the world is a trademark of PPG Industries Ohio, Inc. Al third-party trademarks are the property of their respective owners.

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