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Page 1: Table of Contents - Sharjah Islamic BankProfitPayment Date : means the date on which the Bank pays the Mudarabah Account holder’s share of the realized and distributed Profitswhich

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Table of Contents

Preamble 1 Definitions and Interpretation 1 Definitions 1 Interpretations 6

Accounts 6 OpeningofAccount 6 DepositsandWithdrawals 7 CollectionsandRemittances 8 Statements 9 StandingOrders 10 Instructions 10 FreezingoftheAccount 11 ErroneousEntries 11 FeesandtheBankingServicesCharges 11 SetOff 11 AccountsinForeignCurrencies 12 JointAccounts 12 Companies,Establishmentsandorganizationsaccounts 13 AccountsofSocieties,Clubs&Ect. 14

Types of accounts 14 CurrentAccount-Qard 14 MudarabahAccounts 16 Card Transactions 21

Phone Banking & Mobile Banking 27

Internet Banking 28

SMS Services 34

Safe Deposit Lockers 35

Miscellaneous 36 Disclosure 36 ClosureofAccount 37 Non-Waiver 37 Customer’sInformation 37 ForceMajeure 38 Notices 38 RulesandPrinciplesofIslamicShari’ah,andtheAuthorizationoftheFatwa andShari’ahSupervisoryBoard 38 IllegalFunds 39 PrevailingLanguage 39 GoverningLawandJurisdiction 39 TakafulInsurance 39

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GENERAL TERMS AND CONDITIONS FOR ACCOUNTS AND BANKING SERVICES(Islamic Banking)

Preamble

Whereas the Customer wishes to deal with Sharjah Islamic Bank in order to open an account/accounts,utilizing itsbankingservices,whereas thebankacceptedhereof, thetwopartieshaveagreedthattheseconditionsandprovisionsshallbeconstruedinaccordancewiththeMemorandumandArticlesofAssociationsoftheBankanditsregulationsaswellastheinstructionsoftheCentralBankofUAE,advisoryopinions(Fatwas)ofShari’aandFatwaSupervisoryBoardoftheBankandtheprovisionsofIslamicShari’a.ShouldtherebeanydiscrepancybetweentheArabicandEnglishtexts,theArabictextwillprevail.Thetwopartieshaveagreedtoimplementthefollowinggeneralterms&conditions:

A . DEFINITIONS AND INTERPRETIONS

1. DefinitionsandInterpretions

1.1 Definitions: IntheseTermsandConditions,thefollowingtermsshallhavethefollowingmeanings:

BaseAccountNumber:TheBankshallassignabaseaccountnumberforeachcustomertoproceedwithall transactionswith theBank. Thebaseaccountnumber isused todetermine theCustomer’svariousaccounttypes.CustomermaycarryoutalltransactionswithanyoftheBank’sbranches.

Account(s):means any bank account(s) openedand operatedby theCustomerwith the Bank inaccordancetotherulesandPrinciplesofIslamicShari’ah,theseTermsandConditionsoftheBankandwherethecontextrequires,shallincludetheCurrentAccountand/ortheMudarabahAccounts(eitherforaspecifiedorunspecifiedperiod,suchasInvestmentDepositAccount,SavingAccount).

Account Opening Application: means the account opening application (whether in paper orelectronicform)intheBank’sprescribedformatasisissuedbytheBankfromtimetotimeandsignedbytheBankandtheCustomerorotherwiseconfirmedoracceptedbythem.

AED:meansthelawfulcurrencyoftheUnitedArabEmirates.

Agent(S):means,anythirdpartyrequiredand/orappointedbytheBanktoprovideanypartoftheServiceortosupportInternetBankingortooperateoradministertheAccount,Card,PIN,TPIN,SMSPINoranyofthebankingservices.

ATM:meansanautomatedtellermachine,cashhandlingmachineoranyCardoperatedmachineor device whether belonging to the Bank or other participating banks or financial institutionsnominatedfromtimetotimebytheBank,whichacceptsand/ordispensescashandcheques inadditiontotheprovisionofotherbankingservices.

AuthorizedPerson:meansapersonauthorizedbytheCustomer(whetherintheAccountOpeningApplicationorotherwise)toactonbehalfoftheCustomer inrelationtotheAccount(s)andanytransactionsinrelationtosuchAccount(s).

Bank:meansSharjahIslamicBankoranyofitsbranches,subsidiariesoritssuccessorsandassigns.

TheBankingTransactions:IncludesthecontractsofopeningCurrent,SavingsandInvestedDepositaccounts,aswellasallotheraccountsandthebankingservicescustomarilyrenderedbytheIslamicBanks.

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BankingDay:meansanydayonwhichtheBankisopenforbusinessintheUAE.

Beneficiary:meanstheintendedrecipientoffundsastransferredbytheBankupontheinstructionsoftheCustomerviaanATMorthroughtheuseofaCardortheotherservicesofferedundertheseTermsandConditions.

Bill Payment: means the payment of bills to utility, telecommunications or other companies orauthoritiesthroughtheServiceorsuchchannelsasshallbemadeavailablebytheBank.

Card:meansanycard issuedbytheBankorathirdpartycardofadirectdebttypetoenabletheCustomertoaccessvariousservices,includingbutnotlimitedto,cashwithdrawals,paymentsfor purchases, other banking services and account related information, from various interfacesprovidedorarrangedbytheBank.

Cardholder:meansaCustomerorSupplementaryNomineetowhomaCardhasbeenissued.

CashWithdrawal:meansacashwithdrawalfromanaccountmaintainedwiththeBankusingtellercounters,ATMs,pointofsaleandothercashdispensingoutletsmadeavailablebytheBank.

CentralBank:meansthecentralbankoftheUAE.

Clause:meansaclauseoftheseTermsandConditions.

CurrentAccount:meanstheIslamiccurrentaccount(s),structuredontheconceptofQardasperrulesandPrinciplesofIslamicShari’ahopenedandmaintainedbytheCustomer(lender)withtheBank(borrower).

Customer:meansanIndividualorcommercialCustomerwhoistheaccountholdernamedintheAccountOpeningApplication.

Customer’sInstructions:meansanyinstructiongivenbytheCustomertotheBank.

Deposit:meansfundsdepositedinanAccountoranyotheraccountmaintainedwiththeBankatanypointofdepositmadeavailablebytheBank.

FatwaandShari’ahSupervisoryBoard:meanstheBank’sFatwaandShari’ahSupervisoryBoard.

FinancialTransaction:meansanentryorsetofentriesor transactioncausingmovementof fundsandaffectingthebalance(s)intheAccount(s),whetherdirectlyinitiatedmanually,automatically,electronicallyorremotelytransmittedviathechannelsmadeavailablebytheBank.

ForeignCurrency:meansanycurrencyapprovedbytheBankotherthan“AED”.IdentificationFacilities:meansaLoginID,TPIN,PIN,SMSPINandanyotheridentificationfacilitiesinrelationtotheService.

IndividualCustomer:meansaCustomerwhoisanaturalperson.

Instructions:meansdocumentation,operatinginstructionsorreferenceguidelinesrelatingtoInternetBanking,issuedbytheBankinanywrittenformorintheguideontheBank’sInternetBankingsite.

Internet:meansacomputernetworkconsistingofaworldwidenetworkofcomputernetworks tofacilitatedatatransmissionandexchange.

Internet Banking:meansa secured Internetbasedelectronic serviceofferedby the BankwhichenablestheCustomertoconnectwiththeBankviatheInternettoundertakeFinancialTransactionsandNon-FinancialTransactionswiththeBankfromremotelocations.

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InvestmentDeposit:meansthefundsinvestedintheInvestmentDepositAccount.Investment Deposit Account: means the deposit Account (term deposit Account) based onMudarabahorWakalaopenedandmaintainedbytheCustomerwiththeBankforapre-specifiedperiod.

InvestmentPeriod:meansaperiodofone,three,six,nineortwelvecalendarmonthsoranyotherperiodapprovedbytheBankasmaybeselectedbytheCustomer inrespectofthetenureofaInvestmentDeposit. InvestmentRiskReserves:meansthereservemaintainedbytheBankoftheMudarabahAccountsHolders’ShareintheProfitinordertomaintainacertainlevelofprofitsandprotectionagainstfuturelossesincurredbytheMudarabahAccountsHoldersinaccordancewithClause16.3.

IslamicShari’ah:meanstheprovisionsofIslamiclawderivedfromtheHolyQur’an,PropheticTradition“Sunnah”,orbindingauthorityofthedictaanddecisionsoftheProphetMohammed(peacebeuponhim),Ijma,or“consensus”ofthecommunityofIslamicscholars,andtheqiyas,oranalogicaldeductionsaswellasotherIslamiclawevidence,asmaybedeterminedordeducedbytheBank’sFatwaandIslamicShari’ahSupervisoryBoard.

JointAccount:meansanaccountopenedinthenameoftwoormoreCustomers.

LoginID:Suchidentificationnumber/nameusedforidentifyingaCustomerwhenusedinconjunctionwithaPIN.

Merchant: means any corporate entity, person or other establishment supplying goods and/orserviceswhoacceptstheCardasamodeofpaymentorreservationbytheCardholder.

Mudaraba:means a partnership in profit inwhich one party provides capital (“Rab-al-Maal” or“MudarabahInvestor”)andtheotherpartyprovidesitsexpertise,skillandeffortintheinvestmentofsuchcapital(“Mudarib”or“MudarabahManager”).Profit,ifany,issharedbetweenthepartiesasperanagreedcommonratio.Unlessfinancialloss(ifany)isnotduetotheMudarib‘snegligence,.Infringementorviolationofthetermsandconditionsofthecontract,itshallbebornesolelybytheMudarabahinvestorwhiletheMudaribwilllosehiseffortsandtimespent.

MudarabahAccounts:meanssubjecttoClause17,theInvestmentDepositAccountandtheSavingsAccount,andanyotheraccountsopenedonMudarabahbases.

Non-FinancialTransaction:meansanytransactionmadebytheCustomerwiththeBankwhichdoesnotcausemovementoffundsoraffectthebalance(s)intheAccount(s),whetherinitiatedmanually,automatically, electronically or remotely transmitted to the Bank via channels made availableby the Bank or transmitted via Internet Banking services relating to theAccount(s) and/or otherbusinessactivitieswiththeBank.ThiswillincludemailmessagewhichwillbetreatedasaCustomer’sInstruction.

Payment:meansatransferoffundsbytheBankfromaCustomerAccounttoaBeneficiarypursuanttoCustomer’sinstructions.

PaymentInstruction:meansbankingpaymentsonbehalfofaCustomerwhichmayinclude,butarenotlimitedtobankcheques,bankdraftsandtelegraphictransfers.

Password:meansasecretcodeconsistingofalphaand/ornumericvalueswhichallowsaCustomertoaccessInternetBankingservices.

PhoneBanking:meanstheService,whichisaccessedthroughthetelephonetoCardholderswhoseaccountsaredomiciledintheUAEprovidingAccountandgeneralinformation,fundtransferfacilitiesandanyotherbankingservicesthatmaybeprovidedbytheBankthroughthetelephone.

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PIN:means apersonal identification number issued to theCardholderwhichallows aCustomertoaccesstheBank’scomputersystemthroughInternetBanking,ATMsorotherelectronicservicesprovidedbytheBank,andincludesanyPINsubstitutedbytheCustomer.

PrevailingExchangeRate:meansthespotexchangerateoftherelevantcurrencyinthelocalorglobalexchangemarket(asthecasemaybe).

PrevailingExchangeRateoftheBank:meanstheexchangerateoftherelevantcurrencyinforceattheBankasannouncedinitsbranchesand/orwebsite.

ProfitCalculationPeriod:means, inrelationtoaMudarabahAccount,aperiodofone,three,six,nineor twelvecalendarmonthsoranyotherperiodasmayberequiredbytheCustomerat theAccountopeningdateandapprovedbytheBank,ItistheperiodinrelationtowhichprofitsontheMudarabahFundsshallbecalculatedfromtherealizedprofits.

ProfitEqualizationReserves:meansthereserveofthegeneralpoolmaintainedbytheBank(priorof thededuction of theMudarib’s Profit Share) in order tomaintain a certain level of return oninvestment for the Mudarabah Accounts Holders and increase the rights of property owners inaccordancewithClause17.3(h)

ProfitPaymentDate:meansthedateonwhichtheBankpaystheMudarabahAccountholder’sshareoftherealizedanddistributedProfitswhichshallbedeterminedaspertherulesappliedbytheBankandagreeduponwiththeMudarabahAccountsHolders. Purchase: means any purchasing transaction of goods or obtaining services being paid by aCardholderbytheuseofaanyCard.

Safe Deposit Locker: means the service offered by the Bank to existing Customers whereby aCustomercanstorevaluablephysicalitemsanddocumentsinlockersmaintainedinasecureareaoftheBank.

SavingsAccount:meansanaccount,whichisbasedonMudarabahanditsprofitshallbecalculatedbasedontheprofitearnedonanybalancemaintainedabovetheminimumthresholdoraveragethreshold(asmaybeagreeduponwiththeBank).

ScheduleofFees:meansthetableannouncedintheBank’sbranchesand/oritswebsitethatincludescommissions,fees,deductions,deductiblechargesandexpensesthataredeductedfrom,imposedorchargedtotheAccountorduetotheBankforthebankingservicesprovidedinaccordancewiththeseTermsandConditionsorforopeningandoperatingAccountsorprovidingspecificbankingservicesorpersonalbankingservices,asmaybeamendedfromtimetotimebyaddressingatleastatwo-monthnoticetotheCustomerprioroftheeffectivedateofsuchamendment.TheCustomershallbedeemedtohaveacceptedsuchamendmentifhecontinuedinopeninganyaccountswiththeBankorbenefitingfromsuchservicesafterthisperiod.ThisshallbedonesubjectalwaystotheCentralBank’sregulations.TheInternetBankingfeesmaynotbeincludedintheScheduleofFeesandtheBankmaydesignateanotherscheduleforthesamebuttheyshallbesubjecttothesamerulesappliedonotherservicesconcerningtheamendmentofthecharges.

Scheme:means theCardpayment schemeoperatedbyMasterCard,Visacardorother similarentitiesandsupportedbyUAESwitch,GCCSwitchoranyothercountriesSwitch.

Service:hasthemeaningascribedtothattermintheClauseE,F,G,H.

ServiceFee:means,inrespectoftheseTermsandConditions,theservicefeespayabletotheBankbytheCustomer.

SMSPIN:meanstheidentificationnumberissuedtotheCustomer,whichallowsaCustomertoutilizetheSMSService.

Software:means a set of written programs, procedures or rules and associated documentation

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relatingtotheoperationofacomputersystem.

Statementof Account:meanstheperiodicstatementsenttotheCustomerbytheBankviamailorcollecteddirectlybytheCustomerortheelectronicstatementdispatchedbytheBanktoCustomer’se-mailregisteredwiththeBankbasedonhisselectiveperiodoritisthestatementobtainedbytheCustomerviaInternetBanking,showingparticularsoftheFinancialTransactionsconductedundertheAccountduringacertainperiod,includingdebitsconnectedtovariouspaymentsandtransfersmadethroughtheInternetBankingservices,phoneBanking,SMSServiceandotherbankingservices.

Supplementary Nominee: means a person nominated by a Cardholder to be issued with asupplementaryCard.

SWIFT:meansSocietyforWorldwideInterbankFinancialTelecommunications,acomputernetworkwhichprovidesInterbankcommunicationfacilitiesworldwide.

TAKHARUJ:means the sale of theMudarabahAccount holder’s common share in the assets ofMudarabahpool(andthegeneralpool),ProfitEqualizationReserves, investmentriskreservesandothers,andtheamountobtainedbytheMudarabahAccountholdershallbethereturnofTakharuj.

TPIN:meansatelephoneidentificationnumberissuedtotheCustomerwhichallowsaCustomertoaccessPhone-bankingandotherrelatedservicesprovidedbytheBank.

UAE:meanstheUnitedArabEmirates.

User:meansoneormoreindividuals,authorizedbytheCustomerwhois/areassignedaPassword,PINandUserIdentificationissuedbytheBanktoaccessInternetBanking.

UserIdentification:meanstheCustomer’sIdentificationnumberadvisedbytheBanktotheCustomerforthepurposesofidentificationwithinInternetBanking.

Weightings:meansweightingsorweighsonwhichtheMudarabahAccountsHolders’ShareintheProfitisdistributedamongtheMudarabahAccountsHolders(asdefinedinClause17.3).

Card Transactions: meansanyFinancialorNon-Financial Transactionsbyusing theCardwithorwithoutuseofthePINorSignature,regardlessofanysliporothervouchersignedbytheCardholder(s).

CardNumber:isthesixteen-digitnumberprintedorembossedonthefaceoftheCard.

Chip:referstothemicroprocessorembeddedintheCard.

DefaultLimit:meansthedaily limitsetforusageontheCardforCashWithdrawalorpurchaseofgoodsandservices,subjecttoavailabilityoffundsintheCustomer’sAccount.ThesetdefaultlimitontheCardmaybechangedatanytimebytheBank.

InternationalTransactions:meansthetransactionsperformedbytheCustomeroutsideUnitedArabEmirates.

PointofSale(P0S)Terminal:meansanelectronicterminalavailableatMerchantEstablishmentswhetherlocalorinternational,capableofprocessingtheCardTransactionforpurchaseofgoods&services.

SpecifiedEntities:meansinrelationtothebillpaymentserviceprovidedtotheCustomerusingBank’sATM,any suchentities thathavebeenapprovedby theBanke.g.Etisalat,DubaiElectricityandWaterAuthority(DEWA)etc...

Specimen Signature: The specimen signatureof thecustomer, registeredwith the Bank, shall bedeemedas thebasis fordealingwith theCustomer’saccountsand shall remaineffectiveunlessamendedorcancelled,suchamendmentorcancellationshallbevalidonlyonnextworkingdayfollowingthedayofreceiptsuchinstructionsbytheBank.

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1.2InterpretationsUnlessthecontextrequiresotherwise,thefollowingrulesshallapply:

(a) Where two or more persons constitute the expression the “Customer”, all covenants,agreements,undertakings,stipulations,obligations,conditionsandotherprovisionshereofandtheirliabilityhereinshallbedeemedtobemadebyandbebindingandapplicablerespectivelyonthemjointlyandeachofthemseverallyandshallalsobebindingonandapplicabletohispersonalrepresentatives,successorsand/orassignsjointlyandseverally.

(b) ReferencetoanypersonincludingtheCustomer,theBankand/oranyotherpersonsand/orlegalentitiesshallincludethepersonalrepresentatives,successorsand/orassignsofsuchperson.

(c) Reference to any person shall include any corporation, firm, partnership, society,association,statutorybodyandagency,whetherlocalorforeign.

(d) Theclausesandotherheadingshereinareforeaseofreferenceonlyandshallnotaffecttheinterpretationofanyprovisionhereof.

(e) Referencetoastatutoryprovisionincludesreferencetoanymodification,consolidationorre-enactmentofitforthetimebeinginforce,andallstatutoryinstrumentsorordersmadepursuanttoit.

(f) Wordsimportingthesingularmeaningshallwherethecontextsorequiresincludethepluralandvice-versa.

(g) Wordsimportinganygendershallincludeallgenders.

(h) Whereawordorphraseisdefined,itsothergrammaticalformshaveacorrespondingmeaning.

(i) Referencesto“month”shallmeanreferencestoaGregorianmonth.

B. ACCOUNTS

2.OpeningofAccount2.1 The Bank may open Mudarabah Accounts for the Customer, and may open Current

Account for the resident Customer in the UAE (in accordance to the Central Bank’sdefinitionoftheword“Resident”asmayfromtimetotimebeamended)ansubjectalwaystothelawsoftheUAEandtheCentralBank’sregulationswithoutanycontradictionwiththeprovisionsandprinciplesoftheIslamicShari’ah.

2.2 TheCustomershalldulycompleteandsign(orotherwiseconfirmoraccept)theAccountOpeningApplicationandsubmitalldocumentsasarerequiredpursuanttotheopeningoftheAccount,followingwhichtheAccountmaybeopenedsubjecttofulfillmentofsuchconditionsasdeterminedbytheBankfromtimetotimeandshallbeagreeduponwiththeBank.TheBankmayeitheracceptorrejecttheCustomer’sapplicationatitssolediscretionwithoutgivinganyreasonsthereforeinthisrespect.Incaseofacceptance,theBankshallsignontheaccountopeningapplicationforapproval.

2.3 An Individual Customer may open an Account in its own name or jointly with otherIndividualCustomers.

2.4 TheBankmayupontheCustomer’srequest,andsubjecttotheBank’sdiscretionandanyapplicableminimumoraveragebalancerequirementsor service fees,openadditionalaccounts under the Customer’s name. Unless agreed otherwise, each account shallbedeemedasbeing independentof theotherAccountsand suchAccounts shall begovernedbytheseTermsandConditionsandshallcollectivelybereferredtohereinbytheterm“Account”

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2.5IncasetheCustomerclosestheaccountanddoesnotreceivetheamountofthecreditbalanceintheaccountortheamountdueatthetimeoftheclosure,theBankshallserveanoticetotheCustomertohisaddressprovidedtotheBanktobepresent intheBankto receive such amount. If the Customer doesn’t receive the said amount within onecolandermonthfromthedateofsuchnotice,thesaidamountwillbetransferredtothecharityfundoftheBank.IflaterontheCustomerrequestssuchamount,itwillbepaidtohimfromthecharityfundoftheBankifsuchfundmaintainsasufficientbalance;otherwise,itwillbepaidbytheBank

2.6AccountcanbeopenedinthenameoftheCompanyuponsubmissionofdocumentationtothesatisfactionsoftheBank.

3.DepositsandWithdrawals3.1 TheBankshallacceptdepositsfromtheCustomerincash,cheques,banktransferorbyany

ofthecustomarybankingpractices.DepositsbythirdpartiesintotheCustomer’saccountmaybeacceptedwithoutanyresponsibilitytotheBank,unlesstheBankneglects,infringesorotherwiseviolatestheseTermsandConditions.

3.2 The Bankmay supply chequebooks, payment instruments and relatedmaterials to theCustomerinaccordancewiththeseTermsandConditions.

3.3 SubjecttotheseTermsandConditions,drawingsfromeachtypeofAccountcanbemadebytheCustomerorbyanyAuthorisedPersonbyusinganyofthemodesmadeavailablebytheBank,includingbutnotlimitedtousingtheCard,withdrawalslips,cheques,standinginstructions,payordersorelectronic instructions, through thechannelsmadeavailablebytheBank,includingbutnotlimitedtopointofsale,branches,InternetBanking,ATMs,mobilebanking,Phone-bankingorby suchothermodesorchannelsas shallbemadeavailablebytheBankfromtimetotimesubjectto:

(a) the specific features, restrictions, termsandconditions applicable to the relevantAccount;and

(b) theBank’smaximumdailywithdrawallimitpermittedbytheBankandfeesorchargesfortherelevantAccount,shallbeasspecifiedintheScheduleofFees.

3.4 NoamountsshallbecreditedtotheCustomer’sAccountuntiltheBankhasreceivedtheamountincashoritsequivalent.Uponacceptingnegotiableinstrumentsunderrealization,theBank shallactas theCustomer’scollectingagentandassumesno responsibility forrealizationofsuchdepositsunlessthesameisduetotheBank’snegligence,infringementorotherwiseviolationoftheseTermsandConditions.

3.5 The Bankmay convert all foreign currency deposits or transfers to theAccount at thePrevailingExchangeRateforsuchcurrencyatthedepositortransferdate.

3.6 TheBankshallhavetherighttofreezeorsuspendoperationoftheAccountandtorefuseallorsomeofthedeposits,creditsandwithdrawalsiftheCustomerisinbreachofanyoftheseTermsandConditionsorif(i)anyinstructionsgiventotheBankareambiguous,conflictingor not acceptable as per agreed upon or announcedwith the Bank ; (ii) if the Banksuspectsthattheremaybeanyfraudor illegality inanytransactions(including,withoutlimitationanybreachof theCentral Bank regulations relating tomoney laundering);or(iii)iftheBankrequiresanyfurtherinstructions,informationordocumentation,informandcontentsatisfactorytotheBankbuttheCustomerhasfailedtoprovidethesameor(iv)ifsuchinstructionisissuedbytheCentralBankoranyothercompetentauthority.

3.7 TheBankshallbeentitled,initssolediscretion,torefuseanyinstrumentordepositand/orlimittheamountpermittedtobedepositedand/orreturnanydepositoranypartthereofatanytimeandfromtimetotime.

3.8 TheBankshouldaccepttheCustomer’sinstructionallowingathirdpartytowithdrawfunds

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fromtheAccount,butonlyifsuchinstructionsareinaformacceptabletotheBankandontheconditionthattheCustomershallindemnifytheBankforallactualdamagesthatmaybesustainedbytheBankasaresultofexecutingsuchinstructions,ashereinprovidedorotherwiseasrequiredbytheBank.

3.9 Accountholderswhocannotsigntheirnames(blind/illiteratecustomers)shouldproduceaproper identification acceptable to the Bank, to perform the transactionbefore theconcernedBankofficialbyusingthefingerprintandstamp(ifany)beforedrawinganyamount(applicabletoIndividualAccountonly).Fortheinterestoftheblind/illiterateforthemexceptthroughanauthorizedagent.

4.CollectionsandRemittances4.1 Bank cheques and negotiable instruments drawn to the order of the Customer and

deposited(bysuchmodeasshallbemadeavailablebytheBank)intheAccountshallbeacceptedascollection items,unlessagreedotherwisebytheBankandinaccordancewiththebankingpracticesprevailingatIslamicbanksoperatingintheUAE.TheBankhastherighttorejectcheques,draftsoranyothersecuritiesdrawntotheorderofathirdparty.TheBankmaintains the right todebitanyAccountwithanyunpaidandnon-collecteditemsinadditiontotheBank’scharges,withoutassuminganyresponsibilityincaseofnon-collectionofsuchitems,unlessthesameisduetotheBank’snegligence,infringementorotherwiseviolationoftheseTermsandConditions.

4.2 Drawings against cheques under collection shall only be allowed after their actualrealization. The Bank shall have the right to refuse to honor any cheque, instrument orinstructionifthesignaturethereonoranyentry,alterationorendorsementthereonisnotacceptabletotheBankorifthefundsavailableintheAccountareinsufficient.

4.3 TheBankshallpaytheactualamountoftelex/SWIFTtransfersorthebankdrafts/chequesreceivedinfavoroftheCustomerafterdeductingtheannouncedbankingfees/chargesandcommissionsincurredbytheBank.

4.4 In the event the Bank agrees to accept bills, cheques, drafts or instruments drawn onbanksoutsidetheUAE(the“ForeignInstruments”)forclearingorcollection,theCustomerirrevocablyandunconditionallyacknowledgesandagreesasfollows:

(a) theclearingorcollectionof Foreign Instruments isdependentupon the lawsandpracticesofthecountryorstateinwhichthedrawerbankislocated;

(b) theBankmayacceptForeign Instruments forclearingorcollectionat itsabsolutediscretionandsolelyasafacilitytotheCustomeratitsrequestfromtimetotime.TheBankreservestherighttorefuseanyForeignInstrumentatitsdiscretionortoreturnanyForeignInstrumentsatanytime;

(c) the Bank assumes no responsibility for the realization of any Foreign Instrumentdeposited with it or for the value given by a foreign bank or for any mail orcommunicationdelays,lossofmailorcourier,operatingerrors,clearingsystemdelaysor lossesor foranycharge,expenseor loss, unless the same isdue to theBank’snegligence,infringementorotherwiseviolationoftheseTermsandConditions;and

(d) incertaincountries,theclearingofchequesmaybewithrecourseand,evenwhenfundshavebeenmadeavailable,thedrawerbankmayreturnthechequeorrecallthepaidupfundssubsequently.

4.5 The Bank shall credit all the incoming remittances and negotiable instruments of theCustomer into theAccounts in thecurrencyof suchAccountsunless theBank receivescontraryinstructionsfromtheCustomer.ThedepositshallbeattheBank’sexchangerateprevailingonthesamedayofdeposit.

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4.6 TheBankshallhavetherighttorejecttopayforanydraftortransfer ifthenameofthebeneficiaryandtheAccountnumberdoesnotmatchtheBank’srecordorforanyotherreason.

4.7 AllthetransfersaffectedbytheBankaccordingtotheCustomer’sinstructionsorotherwiseundertakenbytheCustomershallbeattheCustomer’sexpenseandresponsibility,andtheBankshallnotberesponsibleiftheamountscreditedtothesideofthecreditbalancein theCustomer’s accounts are lower than required due to thechargesor decline invalue,and theBank shallnotbe responsible if theCustomerwasunable toavailotherfundsonaccountofanyrestrictionsissuedbytheconcernedauthorities.

4.8 The Bank and it correspondents, in cases other than the negligence, infringement orotherwiseviolationof theseTermsandConditions, shallnot liable for theconsequencesofanyirregularity,delay,mistake,telegraphicerror,omissionormisinterpretationthatmayarise,andfromandagainstanyloss,whichmaybeincurredthroughitscorrespondentsrelytoidentifythepersonsnamedintheinstructionsorretailingthefunds,shouldtheBankoritscorrespondentsdeemsuchretentionexpedient,pendingconfirmationoftheidentityofanypersonoroftheaboveinstructionbyaletterorotherwise.

4.9 IntheeventthatalloranyofthetransfersisunpaidandrefundedtotheBank,theCustomershallonlybeentitledtoclaimthevaluethereofattheprevailingbuyingrateofthedaywhentherefundtakesplace.TherefundshallnotbeeffecteduntiltheBankhasreceiveddefiniteadvice from itscorrespondents that the fundsareunpaidand that theoriginalinstructionshavebeencancelled.

4.10 TheCustomermaybe required tocomplete formsprovidedby theCentralBankwhendepositingforeigninstrumentsdrawnincertaincountriesorincertaincurrencies.

5Statements 5.1 The Bank shall periodically provide to theCustomer statements of account by post or

electronicmailattheCustomer’slastknownmailingaddressasprovidedbytheCustomertotheBankortheBankshallprovidetheCustomerwithaccesstoretrievethestatementsofaccountfromtheotherchannelsmadeavailablebytheBank,includingbutnotlimitedtoitsbranchesorelectronicbankingchannels,subjecttoanyservicefeespecifiedandannouncedintheScheduleofFees.TheBankmay,initssolediscretion,varythefrequencyofthestatementsofaccountbynoticetotheCustomer.

5.2Inthecaseofnon-receiptofaStatementofAccount,theCustomershallnotifytheBankofsuchnon-receiptwithinfifteendays(15)bankingdaysoftheendoftheperiodtowhichthe StatementofAccount relates. In thecaseof discrepancy inanyentry or balanceshowninaStatementofAccount,theCustomershallnotifytheBankofsuchdiscrepancywithinfifteendays(15)bankingdaysofthedateoftheStatementofAccount.

5.3 TheCustomer shall be deemed to have received the Statement of Account and haveirrevocablyconsented to thecorrectnessof theentries, thebalance shown therein,andthe calculation and distribution of profitmade, if any, or deduction of charges, fees orcommissionsandtheCustomershallwaiveanyrighttochallengethetransactions,entriesorotherdealingsontheAccountandshallbedeemedtohaveacceptedthesameunless:

(a) inthecaseofnon-receiptoftheStatementofAccount,theCustomerhasnotifiedthe Bankwithin fifteen (15) bankingdays of theendof theperiod towhich theStatementofAccountrelates;and/or

(b) in thecaseofdiscrepancies inanyentryor thebalance shown in the StatementofAccount,theCustomerhasnotifiedtheBankwithinfifteen(15)bankingdaysofthedateoftheStatementofAccountandsuchnotificationhasbeenagreedandacceptedbytheBank.

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5.4 Unless theCustomergives notice inwriting (orby suchothermodeacceptable to theBankfromtimetotime)theaddresssetoutintheAccountOpeningApplicationshallbedeemedastheapprovedaddressforthemailingofallletters,notices,advices,statementsofaccountorothernotification(legalorotherwise).TheCustomershallimmediatelynotifytheBank inwriting if there isachangetoanyoftheCustomerparticularssetout intheAccountOpeningApplication.

5.5 The Bankmay stopmailing the advices or statements of account if they are returnedundelivered,consecutivelyontwoormoreoccasions,untilsuchtimetheBankisprovidedbytheCustomerwithanalternativeaddressformailingthestatements.

5.6 The Customer shall have the right to ask for an additional copy of the Statement ofAccountattheCustomer’sownexpenseasperthechargespecifiedandannouncedintheScheduleofFees.

5.7 Thebankreservetherighttodestroyanystatementnotcollectedbythecustomerwithin3months

6.StandingOrders6.1 TheBankshallacceptrequestsfortheexecutionofanystandingorderfromtheCustomer

providedthattheCustomershallhavesufficientbalanceintheAccountintheduedate(s)fortheexecutionofsuchorders.TheBankshallnotbeliableforanydelayorerrorinthedispatchorinthetransmissionorforanyerroronthepartofthepayingbankoranyofitscorrespondents.TheCustomeracknowledgesthattheBankshallnotbeliableforsuchdelaysorerrorsunlessthesameareduetotheBank’snegligence,infringementorotherwiseviolationoftheseTermsandConditionsandtheCustomershallindemnifytheBankforallactualloss,damagesandexpensesincurredbytheBankasaresultoftheexecutionofthestandingordersgivenbytheCustomer,includinglegalcostsincurredbytheBankasaresultofclaimsoractionsagainsttheBankinrelationtoanystandingordersissuedbytheCustomer.

6.2 The Customer authorizes the Bank to debit the Customer’s Account(s) for any and allcharges and costs charged and/or incurred by the Bank as a result of executing theCustomer’sstandingordersontheaccount(oranyotheraccounts).

6.3TheBankatitsabsolutediscretion,withoutanypriornotificationtotheCustomeroranyotherlegalprocess,shallhavetherightto:

(a) cancelanystandingorderswherethereare insufficientclearedfundsavailable intheCustomer’sAccounttoprocesssuchstandingorder.

(b) toprioritizetheexecutionofthestandingordersoveranyotherpaymentswhatsoeversuchaschequespresentedthroughclearingandchequesdueforpresentmentorotherpaymentstobewithdrawnfromtheCustomer’sAccount.

6.4 Allamendments forandcancellationsofstandingordersshallbe inwriting, throughtheBank’sprescribed formandpresentedat thecountersof theBankmore than three (3)BankingDayspriortotheexecutionofanystandingorderthatwasoriginallyinstructedbytheCustomertobeexecuted.

7.Instructions7.1 TheCustomer shallbeentitled to request theBank toactuponPhonebanking, Internet

Banking,SMSService,e-mailaccompaniedbyelectronicattestationcertificate,(orsuchotherelectronicmeansacceptabletotheBankfromtimetotime)withregardtotheAccount(s)and/orthebankingservicesand/orthebankingfacilities,includingwithoutlimitation,fundstransferto,fromandwithintheBank,breakingofdeposits,rollovers,settlementsofdeposits,signingandsendinganyapplications,facilitiesagreementsanddocuments.

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7.2 TheBankhastheright,atitssolediscretion,toprocessorrefuseanyinstructionsgivenbytheCustomer, if theBankmay incura liability incarryingout the instructionoranypartthereof,orifcarryingoutofanyinstructionwillresultinabreachofanylaworregulationorotherwisebeprejudicialtotheBank’s interests;or iftheBankispreventedordelayeddirectlyorindirectlyfromactingontheinstructionbyreasonsbeyondtheBank’scontrol.

7.3 otherwisethanbytheBank’swillfulmisconduct,negligenceoritsviolationoftheTermsandConditions, theCustomer shall release theBank fromany indemnityandhold theBankharmless fromandagainstallactions,suitsproceedings,actualcosts,claims,demands,charges,expenses,lossesandliabilitieshoweverarisinginconsequencesof,orinanywayrelatedtotheacceptancebytheBankoftheCustomer’sinstruction.

7.4 IncaseofdeathoftheCustomernoactivityontheAccountwillbeundertakenwithoutfreshinstructionsfromthelegitimateheirs(approvedbyalegalandvalidsuccession)oftheCustomerinformandcontentsatisfactorytotheBank.

7.5 Unlessotherwise instructedby theCustomer in theAccountOpeningApplication,whereanyoftheAccountsareopenedbymorethanoneperson,anysuchonepersonshallbeentitledtogiveanysuchwritteninstructionsandtheBankshallbeentitledtorelyuponanysuchinstructions.

7.6 TheBankmayrecordtheCustomer’stelephoneconversationsorinstructionswiththeBank.SuchrecordingswillbeconsideredvalidandbindingontheCustomer.

8.FreezingoftheAccountTheCustomershallindemnifytheBankandholditharmlessagainstanyactualdamagesincurredbytheBankinrespectofanyamount,whichisblockedbyreasonofthecompliancewithlegalrequirementsorunderinstructionfromtheCentralBankoranyothercompetentauthorityorforanyclaimoftheBankontheCustomer.

9.ErroneousEntriesIntheeventthattherehasbeenanyerror inentriespostedtotheAccountbytheBank,theBankisautomaticallyauthorizedinitssolediscretiontoprocessrelevantentriesoradjustmentstoeffectnecessarycorrections.TheCustomerdoesnothavetherighttoclaimthevalueofanydepositsintotheAccountpostedinerrorbytheBank.TheCustomeragreesthattheBankholdstherighttounilaterallyclaimtheamountspostedinerror,eitherfromtheCustomerordirectlyfrom theAccount, anddebit theAccount accordingly. In the event of suchclaim/smade,atanypointintimesincethecommissionoftheerrortheCustomerisobligedtoimmediatelyreimbursesuchclaim/sinaccordancewiththeinstructionsoftheBankifrequired.

10.FeesandtheBankingServicesCharges10.1 TheBankmaydebittheAccountswith,andtheCustomerwillondemandpay,anycharges,

expenses or commission payable against the banking services rendered in accordancewith these TermsandConditionsand thebanking facilitiesextended to theCustomeratthebankingchargesandcommissionsspecifiedintheannouncedScheduleofFeesSuchcharges,expensesorcommissionmaybedebiteddirectlybytheBanktoanyaccount.

10.2 TheAccountsshallbesubjecttostipulatedminimumdailybalancelevelsasdeterminedandannouncedbytheBank.TheBankshallhavetherighttodeductthefeesspecifiedintheannouncedScheduleofFeesifthedailybalancefallsbelowthedeterminedlevel.

11.SetOff TheBankisauthorizedatanytime,toapplyallorpartofanycreditbalancewhichisheldintheCustomer’snameinanyAccountand/oratanybranchoftheBank(includingtheterminationof any Investment Deposit or any other deposit prior of their maturity dates) towards anyindebtednessoramountsdueunderanyFinancialTransactionorbankingfacilities,whatsoever

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thereasonoftheCustomer’sobligationofthesametotheBank(oriftheAccountisaJointAccount,anysuchindebtednessofanyoftheCustomerstothatJointAccounttotheBank,whetherseveralor jointorotherwise)andwhether in thesamecurrencyas theAccountornot. The Bankmayaffect any necessary conversions at the Prevailing ExchangeRate . AllactualcostsandexpensesincurredbytheBankinrespectoftheexerciseofthesaidrightofreconciliationshallbefortheaccountoftheCustomerandpayableondemand.

12.AccountsinForeignCurrencies12.1 TheCustomermayopenAccountsinforeigncurrencywiththeapprovaloftheBankand

thetransactionsinthisaccount(s)ortheseaccountsshallbeeffectedonlybytheBank’sforms, applications,written instructions or anyothermeans offeredby the Bank, in thesamecurrencyoftheAccountandsubjecttotheseTermsandConditions.

12.2 Cash withdrawal in foreign currency notes or travelers cheques from foreign currencyaccountswillbesubjecttothePrevailingExchangeRateatthetimeofwithdrawalandcommissiondeterminedbytheBankfromtimetotimeandshallbeannouncedwhenthewithdrawalismade.

12.3 TheCustomermaytransferfromitsforeigncurrencyaccountstoitslocalcurrencyaccountsorviceversaatthePrevailingExchangeRateoftheBankinthesamedayoftransfer.TheCustomeracknowledgesthattheBankshall notbeheldresponsibleforanyexchangelossesthattheCustomermayincurwhentransferringanyamountfromitsforeigncurrencyaccountstoanothercurrencyaccountsunlessthesameareduetotheBank’snegligence,infringement or otherwise violation of these Terms andConditions. The currency of theCustomer’sdebitmaynotbe toconverted toanothercurrencywithoutpayingoff thedebtandonconditionthattheconversion inthiscaseshallbemadeatthePrevailingExchangeRatewhentheconversionismade.

12.4 TheBank isentitledto refuseto issuechequebooks for theCurrentAccounts inForeignCurrency.TheBankmayissueCardsforAccountsinForeignCurrencytobeusedforcashwithdrawalfromATMandpurchasesatpointofsale.

12.5 AllDepositsmadeatacurrencyotherthanthecurrencyoftheAccountshallbeconvertedtoAEDfirstandthenfromAEDtothecurrencyoftheAccountatthePrevailingExchangeRateatthetimeofdepositing.

12.6 AllDepositsintheAccountinForeignCurrencythroughATMshallbeinAED.

12.7 AllwithdrawalsfromtheAccountinForeignCurrencymadethroughCardwithintheUAEshallbeinAEDonlyandPrevailingExchangeRateoftheBankinrespecttowithdrawalbyCardsshallbeappliedwhendebitingtheAccount.

12.8 Allwithdrawals from theAccount in ForeignCurrencymade through theCardoutsidetheUAE shallbe in thecurrencydenominationprevailing incountryofwithdrawalandPrevailingExchangeRateoftheBankinrespecttowithdrawalbyCardsshallbeappliedwhendebitingtheAccountunlesstheATMprovidesafacilityofdispensingtherequestedamountinthesameForeignCurrency.

13.JointAccounts13.1 TheBankmayopenaJointAccountfortwoormoreCustomerswithequalityamongthem,

unlessotherwiseagreedupon

13.2TheJointAccountshallbeopenedbyallitsholdersorbyonepersonorpersonsholdingapowerofattorneyfromtheownersoftheJointAccountdulyauthenticatedbyanofficialspecialized authority. Operations of such account shall be effected according to theagreementoftheaccountholders.

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13.3ToopenaJointAccount,twoormoreCustomerswillberequiredtodulycompleteandsigntheapplicableAccountOpeningApplication/sandotherrelateddocumentsforJointAccountholders.Unlessotherwiseagreed,eachCustomerwill haveequalaccessandequalrightstooperatealltheJointAccountsandserviceswhichcanbeoperatedviaaJointAccount.Inaddition,thefollowingconditionsshallapplyinrespectofJointAccounts:

(a) These Terms and Conditions shall constitute an agreement between the JointAccount holders to be jointly and severally liable as well as between the JointAccountholdersandtheBank.

(b) InstructionsinrespectofaJointAccountmaybegivenbytheauthorizedCustomer(s)asspecifiedintheAccountOpeningApplication(includingwithdrawalinfavourofthesignatory/signatoriesthereof)andtheJointAccountholdersherebyacceptandratifyallactionscarriedoutbytheBankpursuanttosuchinstructions.

(c) Unlessotherwiseagreed,alltheJointAccountholdersshallbejointlyandseverallyresponsibleforanydebitbalancearisingontheJointAccountforanyreason(andanyotherliabilitythatmaybeincurred).TheJointAccountholders’liabilityandtheirresponsibilitywillnotbedischargedorotherwiseaffectedbythedeathorincapacityofanyoneormoreofthem.

(d) TheBankshallbeauthorisedtoacceptfordepositorcredittotheJointAccountanycheque,instrument,transferorpaymentorderissuedinthenameofoneormoreoftheJointAccountholders.

(e) SubjecttotheBank’spolicies,theBankshallhavetherighttoissuetheCardandPINtoeachorselectoftheJointAccountholdersifeachofthemisauthorizedtohandletheaccountbyasinglesignatureonly,andtheywillbeheldindividuallyor jointly,responsibleforallliabilitiesthatoccurfromusingthisservice.

(f) The Bank may continue to rely upon the information provided in the Account

OpeningApplicationuntilitisnotifiedtothecontrarybyanyoneormoreoftheJointAccountholders.

(g) In theeventof thedemiseofa JointAccountholder, theotherAccountholdersmustgivenoticetotheBankofthatfactwithintendays(10)ofthedateofdeathorlossofcapacity,theBankshallthereuponsuspendthewithdrawalfromtheJointAccountfromthedateofnotificationuntilasuccessorisappointedandmayfreezeorsuspendoperationoftheJointAccount.

(h) The Terms and Conditions of the Current Accounts and Mudarabah Accountsshallapply to theJointAccount,andshallbean integralpartof thesetermsandconditionsandcompletingtheminamannerthatshallnotprejudicethetermsandconditionsoftheJointAccount.

(i) Ifoneofthejointaccountholdersissubjecttoanattachment,suchattachmentwillbeenforcedonhis/hershareonlyeffectfromthedayofnotifyingthebankofthesaidattachment.Thebankshallstopwithdrawalfromthejointaccounttotheextentof theattached share,andconsequentlynotify the jointaccountholdersor theirrepresentativeofthesaidattachmentwithinfivedaysfromthedayofattachmentnotification.

14.Companies,Establishmentsandorganizationsaccounts:14.1 Thepersonauthorizedtosign,whosenamesarementionedintheaccountopeningform,

shallhandleall thebankingand investment transactionswith thebanktoextentof thepowersgrantedtotheminthememorandumofassociation.

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14.2 Theownersofthecompanies/Establishments/Organizations indebtedtothebankinanywayundertakejointlyandseverallytopayallthebank’sdues,whetherfromtheassetsoftheCompany/Establishment/Organizationsorfromtheirownfunds.

14.3 TheCompany/Establishment/OrganizationundertakestoinformthebankpromptlyoranychargesinitsMemorandumanArticlesofAssociationsorits.By-Lawsorthechargeofthelegalformoranychargeinitsconstitution,BoardofDirectors,PartnersorRepresentativesoranychangesintheauthorizedsignatories.TheBankwillbearnoresponsibilityintheeventanyofitsDirectorsPartners,ManagersorRepresentativeshaveviolatedtheprovisionsoftheCompany’sstatusascontainedinitsArticlesofAssociationoritsBy-Lawsorhaveactedultravirestheirpowers.

14.4 The Company/Establishment/Organization authorize the bank to pay and debit theaccount,whethertheaccountwasincreditoroverdrawnorwhichsubsequentlybecomeoverdrawnduetosuchdebits,alltransactionsissuedbythoseauthorizedtooperatetheAccount.TheCompany/Establishment/Organizationshallbeliableforanyinstructionorordersissuedtothebankbythoseauthorizedtooperatetheaccountandenterintoallbankingtransactionsincludingopeningdocumentaryletterofcredit,moneytransferandalltransactionsincludingcreditfacilityetc.

14.5 Such signatorieswho sign banking transactions shall be personally liable in addition tothecompany’sliabilitytocompensatethebankinfullanydebts,presentorfutureoranyamountincurredoranylossordamagecausedtothebankasaresultofanyunlawfulactsdonebythem.

14.6 The Company/Establishment/Organization undertakes to furnish regularly to the bank anauditedbalanceSheetandincomestatementsoranyotherdocumentrequiredbythebank.

14.7 ThePartnersdeclarethatincaseoftheamendmentinthepowersofanypartnerrepresentingthe Company/Establishment/Organization, whether due to withdrawal, resignation ordismissal,or toanyamendmentof theMemorandumofAssociationor thechangeof itsnameorthelossoflegalcapacityofanypartnersorthedeclarationsofhis/herbankruptcyordeath,orjoiningorwithdrawalsofoneormorepartners,theremainingpartnersshallbefullyliableonbehalfoftheCompany/Establishment/Organization,andthebankshallhavethe right to attachall the credit amount of theCompany/Establishment/Organization infavorofthebanktorecoveritsduesorinfavorofanycourtorderorjudgment.

15.AccountsofSocieties,Clubs&Ect:15.1 The account shall be operated in accordance with the Board of Directors resolutions

conditions.ABoardresolutionshouldbesubmittedstatingthenameanddesignationofthesignatoriesoranyamendmentsmayoccurthereon.Signatoriesshouldnotdelegateotherstoexercisesuchpowers.

15.2 The Clubs and Societies and ect shall submit the registration decision issued by theconcerned authorities in the United Arab Emirates upon submitting the application foropeningtheaccount.

15.3 IncaseofexpiryofthetermoftheBoardofDirectorsoftheCluborSocietyandectoritsresignationordismissal,aletterindicatingtheappointmentoftheBoardofDirectorsshouldbesubmittedtothebankortheminutesoftheGeneralMeetinginwhichthenewBoardofDirectorshasbeenelectedshallbesubmitted,indicatinghisnameandcapacityofthosewhohavetherighttosignonbehalfofthecluborsocietyandectbeforethebankandthemannerofoperatingtheaccount.

C. TYPES OF ACCOUNTS

16. CurrentAccount-Qard16.1 TheCustomer,as lender, shalldeposit, thecreditbalance in theCurrentAccountasa

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beneroletloangrantedtotheBankandisguaranteedbytheBank,onwhichnoprofit,anyotherformofreturnorcontingent,evenasacommonpractice,benefitsispayableonthebalanceoftheCurrentAccount.TheBankundertakestopayanyamountsoutstandingintheCurrentAccountinfullupondemand,subjecttotheCustomer’scompliancewiththeseTermsandConditions.TheBankmayinvestallamountsoutstandingintheCurrentAccountinsuchmannerastheBank,initsabsolutediscretion;deemsfit.AllreturnsonsuchinvestmentshallbetheBank’sownpropertyandtheCurrentAccountholdershallnotreceiveanypartthereof.TheCurrentAccountshallbesubjecttotheminimumbalanceoraveragebalancerequirementsasmaybeagreedonwiththeCustomerfromtimetotime.If theCustomer’sCurrentAccountbalance fallsbelow theminimum/averagebalancerequirement,subjectalwaystotheCentralBank’sregulationsanddirections,theBankshallchargethemonthlyfeespecifiedintheScheduleofFeesannouncedintheBank.TheBankmayaccepttoopenCurrentAccount inForeignCurrencyapprovedbytheBankfromtimetotime,insuchcase,thetermsandconditionsofAccountsinForeignCurrenciesandallotherrelatedtermsshallapplyontheCurrentAccount.

16.2 Withdrawals from a Current Account shall be made in accordance with Clause 3.3.Deposits in theCurrentAccount shall beaccepted inall branchesof the Bank inandoutsidetheUAEbycash,transfers,chequesdrawnontheBank’sbranchesorlocalbanksorthroughtheBank’sATMsorinanyothermeansapprovedbytheBank.

16.3 TheBankshallhavetherighttorefusetopayanypaymentordersorchequeswrittenonformsotherthantheBank’sforms,withoutanyresponsibilitywhatsoeveronthepartoftheBank.

16.4 TheCustomer shall drawchequesand issueordersand instructions inArabicor Englishlanguages.TheBankshallnotacceptcheques,ordersandinstructionswritteninanyotherlanguage.

16.5 TheBankshallhavetheright,withoutanyobligation,tohonourthevalueofchequeorothernegotiableinstruments(inaccordancewiththerulesandprinciplesoftheIslamicShari’ah),drawnontheCurrentAccountevenifthisweretocausetheCurrentAccounttobeoverdrawn.TheCustomerundertakestopayor repayall thedueamounts in theCustomer’soverdrawnCurrentAccountimmediatelyupontherequestoftheBank.

16.6 TheBank shallhave the right to refuse topay thevalueof thecheques,drawingsandpaymentordersdrawnontheaccountifthebalanceisnotsufficient,eveniftheCustomerhascreditbalanceinanyotherAccounts,unlesstheCustomerhasprearrangedwiththeBankinwritingtocovertheamountofcheques,oranyotherwithdrawalsfromanyofhiscurrentorsavingaccountswiththeBank.

16.7 TheBankshallacceptfromtheCustomeranystoppaymentofchequeincaseitislostorincaseoftheCustomer’sbankruptcyorinothercircumstanceasshallbeallowedbylawandagreedbytheBank.However,theCustomerwillbearanyactualloss,damageandcost(includinglegalcost)duetotheseincidents

16.8 TheCustomershalltakeduecareofthechequebook,andshallbearfullresponsibilityandliability in respectof the issuanceanduseofanychequesandshallbe responsible inallcasesarisingoutoftheftofthechequebookorthemisusethereoforofanyofthechequescontainedtherein,includingforgery,regardlessofwhethertheaforementionedmisusewascommittedbyanyemployee(s)oftheCustomerorbyanyotherperson.TheCustomershallsustainalltheconsequencesofthedefaultandindemnifyandholdtheBankharmlessinallrespects.TheCustomerwillpromptlynotifytheBankinwritingofthelossortheftofanychequeorpaymentinstrumentandwillreturntotheBankordestroyanyunusedcheque,paymentinstrumentsandrelatedmaterialswhentherelevantAccountisclosed.TheCustomershallnotgiveanyofthechequebookstoanythirdparties.TheCustomershallimmediatelyinformtheBankinwriting,uponthelossortheftofachequebook,intheabsenceofwhichotherwisetheCustomershallbearalltheconsequencesincasesofitsmisuse.

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16.9 TheBankhastherighttorefuseissuingachequebooktotheCustomer,withoutgivinganyreason.

16.10TheBankhastherighttoclosetheCurrentAccountandtocausetheCustomer’snametobeblacklistedinaccordancewiththeregulationsoftheCentralBankinforcefromtimetotime.

16.11The totalamountofchequesdrawnon theCurrentAccountbutnotyetpresented forpaymentmustnot,atanytime,exceedtheavailablebalancesontheCurrentAccountandavailable forwithdrawal. TheBank isnotobliged tohonorchequesdrawnagainstunrealized or uncleared payments into the Current Account. The Bank shall collect acharge,whichisspecifiedintheScheduleofFees,onanychequethatisreturnedunpaidforlackoffundsandonanychequedepositedforcollectionbeforeaperiodofitsduedatewhichistheperiodspecifiedbytheBankatthetimeofthedepositofthechequetakingintoconsiderationtheCentralBank’sregulationsanddirections

16.12According to the instructions of theUAECentral Bank, thecustomer’s accountwill beclosedandaddedtotheblacklistincase4chequesreturnedunpaidwithinoneyearduetoinsufficientbalance

17.MudarabahAccounts 17.1 QualifyingAccounts OnlyMudarabahAccountswhichsatisfytheminimumortheaveragebalancerequirements

asagreeduponwiththeBankshallbetheQualifyingAccountsforreceivingprofitsoftheprofitsaccrued.TotheextentandfortheperiodanyMudarabahAccountsdonotmeettheminimumbalanceoraveragebalancerequirements,suchAccountsshall:

(a) besubjecttothechargesandfeesspecifiedintheannouncedScheduleofFees;and

(b) notbeentitledtoanyreturnsofwhatsoevernature(includingprofit).

17.2GeneralTermsofMudarabahAccounts(a) UnderaMudarabahAccount,theCustomeras(the“owneroffunds”)or“Rab-al-

Maal”)authorizes theBankwhichacceptedsuchauthorization(as the“Mudarib”toinvesttheCustomer’sfundsdepositedintheMudarabahAccount(“MudarabahCapital”) throughadesignatedMudarabahpool orGeneralMudarabahpooloranyotherMudarabahpoolasmaybedeterminedbytheBankaccordingto theprovisionsandprinciplesofIslamicShari’ainsuchmannerastheBank,initsabsolutediscretion,deemsfit. TheMudarabahCapitalownedby theCustomersholdersoftheMudarabaAccounts (“MudarabaAccountsHolders”) in theMudarabahpoolcapital(“MudarabahPoolCapital”)andtheownerofthefundshasauthorizedthefundmanagertomixtheMudarabahCapitalwithitsownfundsoftheequityrights,balancesoftheofCurrentAccounts,otheraccountsdeemedasCurrentAccountsandothersinwhichtheBankisauthorizedtoinvest.

(b) The investment shall include thewholeMudarabahCapital except such amountnecessary for the obligatory reserve and for the purposes of cash liquidity asprescribed in the instructionsof theCentralBank. If theamountnecessary for thepurposes of cash liquidity is invested and generated a profit, such profit shall betreatedasprofitsaccruedontheMudarabahCapital.

(c) TheCustomermaymakewithdrawalsfromanyMudarabahAccountsinaccordancewithClause3.3excepttheInvestmentDepositAccountthewithdrawalofwhichissubjecttospecificconditionsinaccordancewiththeseTermsandConditions.

(d) TheMudarabahCapitalorcreditsoftheMudarabahAccountshallnotbewarrantedbytheBankunlessincasesofBank’snegligence,infringementorotherwiseviolationoftheseTermsandConditions.

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(e) TheMudarabahAccountsHoldersauthorizetheBanktoretaintheprofitsoffinancesor investmentsdeterminedtobe retainedby theFatwaandShari’ahSupervisoryBoard due to shari’ah fault in the execution of the finance or investment to bedispensedincharityasperitsinstructions.

(f) TheMudarabahAccountsHoldersshallauthorizetheBanktoprovideexemptionfromtheprofits,financingamount in thephilanthropies, ifnecessary,or forcommercialpurposesincludingtheprizesforprematurepaymentasmaydeterminedinallcasesbytheFatwaandShari’ahSupervisoryBoard.

17.3InvestmentandAllocationofProfits(a) The Mudarabah Pool Capital shall be invested by the Bank in a joint investment pool

the(“General Pool”) onwhich the fundsof Bank’s shareholders in termsof equity rights,creditsofCurrentAccountsandcreditsofotheraccountsdeemedasCurrentAccountsandmayincludethefundsauthorizedtobeinvestedbytheBankonthebasisofInvestmentAgency (as may be applicable in the Bank), a partnership relation (“Partnership”) isestablishedbetweensuchfundsandtheMudarabahPoolCapitalandconstitutetogethera(“PartnershipCapital”).

(b) In order to calculateandallocate the realizedprofits, the Bank shallmakeabalance

sheet(withtheothernecessaryfinancialstatements)forthegeneralpoolfortheperiodforwhichtheprofitsarecalculatedandallocatedonthebasisofconstructiveliquidation(valuation)toensurethesoundnessofthepartnershipcapitalandtherealizationofProfittobeallocated, ifany. Theprofits realizedby thegeneralpool (“GeneralPoolProfits”)after deducting the fees and expenses (as may applicable in the Bank in relation totheallocationoffeesandexpensesamongthegeneralpoolandshareholdersshallbeallocatedasfollows:

(i) The profits of the general pool shall be proportionately allocated amongst thedepositorsofthepartnershipcapital asperthepercentageshare inthegeneralpoolownedbyeachdepositor when thefinancial statement ismade,orby theothermannerappliedbytheBank,ifany,asshownintheAddendum

(ii) The Bank shall, asMudarib, obtain its shareof theprofits of theMudarabahpoolcapital(the“MudarabahProfit”).TheshareshallbedeterminedinaccordancewiththepredeterminedpercentageoftheMudarabahProfit(“Mudarib’sProfitShare“)

(iii) after thedeductionof theMudarib’sProfit Share from theMudarabahProfit, theremaining sum of the Mudarabah Profit determined as per the predeterminedpercentageof theMudarabahProfit(“MudarabahAccountsHolders’Share in theProfit“)shallbefortheMudarabahAccountsholdersasfundowners(“MudarabahAccountsHolders’ShareintheProfit“)andtheMudarabahAccountsHolders’ShareintheProfitshallbedistributedamongsttheMudarabahAccountsHoldersaspertheweightingsappliedbytheBank(“Weightings”)andinaccordancewithClause16.3.

(iv) theupdatedandprevailingMudarib’sProfitShare,MudarabahAccountsHolders’ShareintheProfitandWeightingsapplicabletoeachCategorywillbedisplayedintheBank’sbranchesandwebsiteandmaybeobtainedfromtheBankorotherwiseinaccordancewith theBank’sprevailingpractices. TheBank reserves the right tovarytheMudarib’sProfitShareandtheMudarabahAccountsHolders’ShareintheProfitand/ortheWeightingsfromtimetotimeatitssolediscretion(afterobtainingtheapprovaloftheFatwaandShari’ahSupervisoryBoard)andshallannouncethesameinseenplaceintheBank’sbranchesanditswebsiteorbyspecialnoticetobeservedtotheMudarabaAccountsHolders.SuchvariationshallbedeemedtobeeffectiveuponthecommencementoftheProfitCalculationPeriodimmediatelysucceedingsuchvariationprovidedthatsuchannouncementornoticeshallbemadepriortoatleastthirty(30)bankingdaysofsuchperiod.TheCustomershallbedeemedtohave

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accepted suchvariation if theBankdoesnot receiveanynotice to thecontrarywithinthe30-dayperiodmentionedabove.

(c) TheCustomeracknowledgesthatnothingintheseTermsandConditionsshallbeconstruedin any case as being a warranty or a representation by the Bank of any guaranteedprofits,oranyguaranteedrepaymentofanypartortheentireportion,inrespectoftheMudarabahAccountBalances.TheCustomerisawarethatallbalanceintheMudarabahAccounts(includingtheInvestmentDeposits)areexposedtopotentiallossesarisingoutofapotential lossandthatsuchlossesmayevenaffecttheprincipalamountofthefundsdepositedbytheCustomersintheMudarabahAccount.

(d) In respect of Savings Account, profits shall be calculated on theminimum balance fortherelevantperiodofprofitscalculationoftheSavingAccountandshall inrespectofanaveragebalanceSavingAccountbecalculatedonthemonthlyaveragebalanceoftheSavingsAccountfortherelevantProfitCalculationPeriodoftheaccount.Thecalculationshall bemadeusingeithermethodasappliedanddeclared in theBankat the timeofopeningtheaccount.TheprofitcalculationperiodfortheSavingsAccountshallbeone(1)calendarmonthstartingfromthefirstdayofthemonthsucceedingthedepositofthefirstamountatoraftertheopeningoftheaccount.Unlesssuchdepositismadeinthefirstdayofthemonthonwhichtheaccountisopened,theperiodshallthencommenceofthatday.

(e)IncaseswheretheBankdeterminestopaytoallorsomeMudarabahAccountsHoldersan

amounthigherthantheprofitsduetothemaspertheachievedprofitsbywayofdonationoftheBank’sShareholdersprofits,suchdonationshallnotobligatetheBanktomakesuchdonation in the futurewhatsoever the timesof recurrenceandshall inallcases remainoptionalfortheBankatitsabsolutediscretion.

(f) IncaseswhereaSavingAccount isclosedprior totheapplicableProfitPaymentDate,theCustomeragrees that it shall notbeentitled to receive theprofitsaccruedon theMudarabahCapital for the relevantmonth inwhich theaccount isclosedandagreesto receive an amount equivalent to the account balance on Takharuj basis for thatmonth.However,theprofitscalculatedforthemonth(s)precedingthemonthinwhichtheaccount isclosedandhavenotyetbeenpaidtotheCustomershallbepaidupontheclosureoftheaccountexceptfortheamountsduetotheCustomeroftheInvestmentRiskReservesandProfitEqualizationReservesincludedinthesaidTakharuj.

(g) The Mudarabah Accounts Holders authorize the Bank, to retain, if required, a certainpercentageoftheMudarabahProfitoftherealizedprofitsduetobeallocatedtointheInvestmentRiskReservesbut shallnotexceedcertainpercentageof such shareas thepercentage applied and declared by the Bank, if any, upon approval by the Bank’sFatwaandShari’ahSupervisoryBoardonthesame,forthepurposesofProtectingagainstthe future loss forwhich the Bank shall not be liable andmaintaining the stability andsustainabilityoftheregularallocationoftheprofitsontheMudarabahAccountsHoldersasperthemarketratesinthefutureunderthefollowingcontrols:

1- The balance of the Investment Risk Reserves shall always remain the right of theMudarabah Accounts Holders owning the Mudarabah accounts in the Bank atany time and the Bank shall not have the right to deduct for itself any amountof thisbalance,andat the liquidationof theBank the said reservebalance shallbeallocated to theMudarabaAccountsHolder existingat that time. If anythingremainedthereof,itshallbedispensedincharities

2- Upon the allocation of the Investment Risk Reserves or any part thereof to theMudarabah accounts holders, such allocation shall be made according to theWeightingsoronproratebasesorinanyothermannerasmayhavebeenagreedbetweentheBankandtheCustomerattheAccountopiningdate,anyaccountsorcategoryshallnotreceivemorethanwhatitdeservesinaccordancetothat.

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3- Tofacilitatethematter,itisallowabletoestablishasubInvestmentRiskReserveforeachkindtypeorcategoryoftheMudarabaaccountsaccordingtotheaforesaidroles.

4- TheInvestmentRiskReservesbalanceshallbeinvestedforsuchreserveonMudarabahbasisunderthesameTermsandConditionsoftheSavingAccount,ifasubreservehasbeenestablishedforeachtypeoftheMudarabaaccounts,thenthereservebalanceshallbeinvestedunderthesameTermsandConditionsofthisaccountandinthiscasetheInvestmenttermfortheInvestmentDepositshallbeonemonth.

(h) TheMudarabahAccountsHoldersshallauthorizetheBank, to retain, if required,partoftheProfitoftheMudarabahpool(MudarabahProfits)oftherealizedprofitsduetobeallocated to theMudarabahAccounts Holders and the Bank in the Profit EqualizationReserves but shall not exceed certain percentage of such profits which shall be thepercentageappliedanddeclaredbytheBank,ifany,uponapprovalbytheBank’sFatwaandShari’ahSupervisoryBoardonthesame,forthepurposesofmaintainingthestabilityand sustainability of the regular allocation of the profits on theMudarabah AccountsHoldersasperthemarketratesinthefutureunderthefollowingroles:

1. Atalltimes,thebalanceoftheProfitEqualizationReservesshallremaintherightoftheMudarabahAccountsHoldersowningtheMudarabahAccountsandtheBank.The Bank shall notbe the soleowner of such Profit Equalization Reserves., and IncaseofliquidationoftheBond,thesaidreserveaccountshallbeallocatedtotheMudarabahAccountsHoldersexistingatthattime.Ifanythingremainedthereof,itshallbedispensedincharitiesasshouldbedeterminedbytheFatwaandShari’ahSupervisoryBoard.

2. The Profit Equalization Reserves balance shall be invested for such reserve onMudarabahbasis under the same TermsandConditionsof the investmentof thePartnershipCapitalinthegeneralpool.

3. Upon theallocation of the Profit Equalization Reserves or anypart thereof to theMudarabahAccountsHolders, suchallocation shall bemadeasperMudarabahProfitallocationprinciples.

(I) If the profits are calculatedand not paid to theCustomer in accordancewith these TermsandConditions, theCustomerherebyauthorizes theBanktoinvestsuchprofitsunderthesameTermsandConditionsoftheirrespectiveaccount.

(j) TheMudarabahAccountsHoldersshallauthorizetheBanktopaytheZakatofthe InvestmentRiskReservesbalanceand their respective share in theProfitEqualizationReservesbalanceanddispensethesameasmaybedeterminedbytheFatwaandShari’ahSupervisoryBoard.

(k)TheBankmayatitsdiscretionrestrict/limitthenumberofwithdrawalsthroughthebranchespermissibleduringacalendarmonthfromtheSavingsAccount,andifthenumberofwithdrawalsexceedsthenumberoftransactionsspecifiedbytheBank,thentheBankmaycollectaservicechargespecifiedintheScheduleofFeesforeachadditionalwithdrawaltransactionexceedingsuchlimit

17.4 SpecialTermsoftheInvestmentDepositAccounts(a) theGeneralProvisionsshallapplytotheInvestmentDepositAccountandthefollowing

additionalconditionsshallalsoapply:

(i) In relation to a Investment Deposit Account, the Customer shall select a fixedInvestmentPeriod(orsuchotherperiodsapprovedbytheBank),providedthattheminimumfixedInvestmentPeriodshallbeone(1)calendarmonth;

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(ii) Theprofit on the InvestmentDeposit Account shall be calculatedbased on therealizedprofitandshallbepaidtotheCustomereither:

(a) On the first Profit Payment Date falling immediately after the expiry of theInvestmentPeriod;or

(b) OnProfitPaymentDatesatsuchcertainintervalsasmaybemutuallyagreedtobetweentheCustomerandtheBank(ifsuchagreementexists);and

(iii) Unlessotherwise instructed to theBankby theCustomerfifteen(15)bankingdaysbeforetheexpiryofInvestmentPeriod,thedepositshallberenewedautomaticallyon the same termsandconditions. TheCustomermayopt to,whenopening theinvestmentdepositaccount,addtheachievedandallocatedprofittothedepositattherenewaltobeinvestedwithitandmayoptnottoaddthesame.

(b) Theprofit calculationperiod for the investmentdeposit shall bedeterminedasmayberequestedbytheCustomerwhenopeningtheInvestmentDepositAccountandapprovedbytheBankandshallinanycasecommencefromthebankingdayfollowingthedepositoftheinvestmentdepositfunds.

(c) TheminimumlimitforacceptingtheopeningofInvestmentDepositAccountinAEDorothercurrenciesshallbedeterminedbytheBankfromtimetotime.ExceptfortheinvestmenttermofdepositsinAED,theBankisnotboundtorepaydepositsuponliquidationorclosureoftheiraccounts inthesamecurrencydeposited,butundertakespaymentbyissuingademanddraftortransferofthesamecurrencydepositedattheexchangerateprevailingasonthedayofrepaymentofthesaiddeposit.

(d) TheBankisnotboundtoaccepttheclosure,oftheInvestmentDepositAccountliquidationand withdrawal of the deposit request from the Customer before the expiry of theInvestmentPeriod. In specialcases theBankmayallowwithdrawalof thedepositpriorto the expiry of the investment period in consideration of Takharuj amount to thenbeagreeduponasmaybeacceptedbytheBank. Ifthedepositprofitwascalculatedforthemonth(s)precedingthemonthinwhichTakharujismadeandhasnotyetpaidtotheCustomer,thesameshallbepaidtotheCustomeratthetimeofTakharujexceptforsuchamountsduetotheCustomerintheInvestmentRiskReservesorintheProfitEqualizationReservesasthesameshallbeincludedintheTakharuj.TheCustomershall,intherequestsofliquidationandwithdrawalofequalvalueofAEDOne(1)millionormore,notifytheBankofsuchrequestsfive(5)workingdayspriornoticeofthedateofliquidation.

(e)Conditionaluponcompliancewiththeaforementioned,theliquidationandwithdrawalofthedepositshallonlybemadeinwholeandisnotacceptabletobepartialandismadeontheTakharujbasisandtheamountpaidtotheCustomershallbetheconsiderationofTakharujasagreeduponbetweentheCustomerandtheBank.

17.5SpecialTypesofMudarabahAccountsThe Bank may add special types of Mudarabah Accounts provided that the terms andconditionsofthesameshallbespecifiedintheAddendum. 17.5.1WatanyInvestmentAccount:a) ItisaninvestmentaccountthatcanbeopenedforIndividuals,Companies,Establishmentsor

Organizations,andcanbeopenedinU.A.E.DirhamorUSD,subjecttotheminimumbalancedefinedbythemanagementoftheBank,andannouncedinthebranchesofthebank.

b) ChequebookswillnotbeissuedtoWatanyaccountandwithdrawalsshallbeaffectedbyusingBank’sForms,and/orATMCard.

c) TheBankshouldbeinformedimmediatelyupontheloss/theftoftheATMCard,otherwise,thecustomershallbearanyconsequencesoccurringintheperiodbetweentheloss/theftandthetimethebankisofficiallynotified.

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d) TheBankasaMudharibaccordingtotheabsoluteMudharabaprovisionswillinvestthefundsoftheWatanyaccountsonthebasisofthedailyclearedbalanceavailableintheaccount.

e) Funds of theWatany account shall be invested according to unrestrictedMudharababasis inthe joint investingpoolbetweenthedepositorsandtheshareholders. TheBankshall invest a certain percentage of the Watany accounts balances that declaredpreviously,andthenetprofitsofthejointinvestmentpoolshallbedistributedbetweenthedepositorsandshareholdersaccordingtotheirrespectivesharesininvestment.TheBankasMudharibshallbeentitledtoapercentageof20%oftherealizednetprofit.Asagreed,MudharibshallbearanylossattributabletonegligenceorviolationofMudharabaterms.Iftheinterestofthebankrequiredchangingthesepercentages,themanagementoftheBankwillannouncethischange.

f) TheninvestmentperiodinWatanyaccounts isoneGregorianmonthcommencingfromthe1stdayof themonthwithauto renewalunless thewholeorpartof thebalance isdrawnwheneverhe/shedesires.

g) ProfitsofWatanyaccountshallbecreditedtothesameaccountonthelastdayofthemonth,unlessthecustomerrequestedotherwise,andthecustomerauthorizesthebankto invest the realizedprofits since thecredit datewith the same investment termsandconditionsofWatanyaccounts.Foraccountsclosedduringthemonth,calculationshallbedoneonthedaypriortothedayofclosure.

D. CARD TRANSACTIONS

18. ThisClauseappliestotheuseofaCardissuedandprovidedbytheBanktoaCardholder.18.1 IssuingofCards(a) AllCardsarethepropertyoftheBank.TheCardholdermustimmediatelyreturnallCards

totheBankoritsAgentuponrequestbytheBankoritsAgent.TheBankreservestherighttowithdrawtheCardatitsabsolutediscretionand/orterminatetheCardwithorwithoutpriornoticeandinwhatevercircumstancesitdeemsfit.

(b) TheCardmaybecollectedbytheCardholderorsentbypostorcouriertotheaddressnotifiedtotheBankbytheCardholderattheriskoftheCardholder.

(c) UponreceiptoftheCardtheCardholdershallcontactornotifytheBankinthemannerspecifiedbytheBanktoconfirmreceiptofandactivatetheCard.

(d) Such confirmation of receipt, signature, use or activation of the Card shall constitutebindingandconclusiveevidenceoftheconfirmationoftheCardholdertobeboundbytheseTermsandConditions.

(e) IntheeventthattheCardholderdoesnotwishtobeboundbytheseTermsandConditions,theCardholdershallcuttheCardinhalfandreturnbothhalvestotheBank

(f) TheCard is not transferable and shall be used exclusively by theCardholder and theCardholderagreesnottodisclosethePIN,TINorSMSPINtoanythirdparty.TheCardmaynotbepledgedbytheCardholderassecurityforanypurposewhatsoever.

(g) TheBankshallnotbeliableforanycircumstancesaffectingtheuseoftheCardincludingbutnotlimitedto:

(i) thefailureofanymerchanttoacceptorhonoraCard;

(ii) themannerinwhichtherefusaltoaccepttheCardiscommunicated;

(iii) anymachine,dataprocessingsystemortransactionlinkmalfunction,strikeordispute

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relating to the transfer of funds, provision of information or the goods or servicespurchased;

(iv) limitationoffundsavailablethroughanATM;or

(v) the Bankdeclining toapproveany Financial Transactionor purchase transactionwhich isprovedtobecontradictingor is repugnanttothe rulesandprinciplesofIslamicShari’ah.

(h) TheBankshallnotallowforanygoodsorservicestobepurchasedbytheCardholderwiththeuseoftheCardfortheexpresspurposeofreturningthesametothesourcefromwhichthey were purchased for obtaining a cash refund. However a Cardholdermay returngoodsorservicestothesourcefromwhichtheywerepurchasedandobtainare-credittotheCardAccountiftheMerchant’srefundpolicyenablesthis.

(i) TheCardholdershallonlyusetheCardtopayforpurchasesorservicesthatareacceptableaspertherulesandprinciplesofIslamicShari’ah.TheCardholderisawarethatcertainpurchases of goods or services, such as alcohol or the like , dealing in pork and porkrelatedproducts,gambling,pornography, firearmsorother illegalmaterials or services,areprohibited under the rules andprinciples of Islamic Shari’ah. It is theCardholder’sresponsibilitytoensurethattheCardisutilizedtopayforgoodsandserviceswhicharenotcontrary,offensiveorrepugnanttotherulesandprinciplesofIslamicShari’ah.

(j) TheCardholderacceptsthattheissueoftheCardsbytheBankandthemaintenanceoftheAccountisgovernedbytherulesandregulationsoftheSchemeandintheeventofanydispute,adecisiontakenundertheSchemeshallbefinalunlesstheCardholderprovesthecontrary.

(k) TheBankmayatanytimedisclosedetailsoftheCardholderoritsAccounttoanyAgentoftheBankforthepurposesofprocessingaCardtransactionorotherwisefulfillingtheBank’sobligationswithrespecttotheScheme.

(l) Cardholders shall be jointly and severally liable to the Bank under these Terms andConditionsiftheAccountisestablishedintwoormorenamesoriftheCardisissuedtotwoormorepersons.

18.2 UseofCard,PINandTPIN(a) TheBankwillprovideaPINandTINtobeusedinconjunctionwiththeCardwheneffecting

atransactionatanATMorbyPhone-banking.TheCardholdermustensurethat:

(i) allCardsareimmediatelysignedusingaballpointpenonreceiptbytheappropriateCardholder;

(ii) allCardsarekeptsecureatalltimes;

(iii) theCardholdermemorizesthePIN/TPINissuedfortheCardandPhone-bankingandthenimmediatelydestroysthePIN/TPINnotificationslip;

(iv) thePINandTPINarenotmadeknown toanyotherpersonand tochange themregularly;

(v) whentheCardholderchangesthePIN/TPINtheydonotincludeanyfournumbersinsequencefromthenumbersprintedonthefrontorreverseoftheCard;

(vi) CardsarenotusedbeforeorafterthevalidityperiodstatedontheCardorafteranynotificationofcancellationorwithdrawaloftheCardbytheBankoritsAgent;and

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(vii) theBank’srecordofanytransactioneffectedinconjunctionwithaPINorTPINshallbebindingontheCardholderastoitsconsequenceunlesstheCardholderprovesthecontrarytowhatismentionedintherecords.

(b) TheBankreservestherightatalltimes(withthesettlementoftheconsequencesonthefeescollectedfortheservices,ifany)to:

(i) refusetoauthorizeanyPurchaseorCashWithdrawal;

(ii) cancelorsuspendtherighttouseanyCard,PINorTPINinrespectofallorspecificfunctionsortransactions;and

(iii) refusetoreneworreplaceanyCard.

(c) TheBankshallnotbeliabletotheCardholderforanylossordamagearisingfromorasaresultoftheBankexercisinganyofitsrightsundertheseTermsandConditions.

18.3 UseofAutomatedTellerMachines(ATMs)(a) The Cardholder shall be liable for all ATM transactions using the Card whether or not

processedwith theCardholder’sknowledgeorauthority (exceptafterwrittennoticeoflosshasbeenreceivedandacknowledgedbytheBank).

(b) Inothercases than theBank’s negligence, infringementorotherwise violationof theseTerms and Conditions, the Bank shall not be liable for any loss or damagewhere theCardholderusesanATMorthePhonebankingtotransferfundsbetweenAccounts,payutilityorganizationsoranyotheraccountor institutionwhichmaintainsanarrangementwiththeBank.TheCardholdershallbesolelyresponsibleandliablefor:

(i) providingtheBankwiththecorrectdetailsforthefundstransfer,anyuser/Customer/referencenumberandanysubsequentchangesinaformprescribedbytheBank;and

(ii) SettlingdisputesofanynaturewiththeBeneficiary.

(c) IfafundstransferorpaymentrequestismadebytheCardholderaftertheBank’sendofdayprocessingtimetherequestshallbeauctionedonthenextBankingDay.

(d) IfaCardholderdepositsanenvelopeorchequeintheATM,theyshallbedeemedtohavebeenreceivedbytheBankforprocessingonthenextBankingDay.

(e) TheBankmaylimittotalCashWithdrawalsthroughATMsfromtimetotimeduringanyperiodandadvisetheCustomeraccordingly.

18.4 CardRelatedAccount The Bank shall debit to the Cardholder’s Account the amount of each funds transfer

transaction,purchaseorCashWithdrawal.TheBankmaybecontactedbyamerchantorapersonactingonitsorthemerchant’sbehalftoconfirmthattheBankwillauthorizea proposed Purchase or Cash Withdrawal. Purchases or Cash Withdrawals which areauthorizedbytheBankaretreatedashavingbeendebitedtotheAccountonthedateofauthorizationandwillimmediatelyreducesthecreditavailableontheAccountbytheamountofthePurchaseorCashWithdrawal.

18.5 ForeignCurrencyTransactions TheamountofanyPurchaseorCashWithdrawalinacurrencyotherthanintheCardbilling

currencyshallbeconvertedintotheCardbillingcurrencyatthePrevailingExchangeRateincludinganadditionalfeeasdeterminedandannouncedbytheBankintheScheduleofFees.

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18.6 CardRelatedPayments(a) TheCardholder shallensure that sufficient fundsareavailable in theAccount,whether

acreditbalanceoranoverdraftlimitagreedbytheBank,forpaymentoffundstransfer,PurchasesandCashWithdrawalsat thetimeofa transactionusingtheCard. If foranyreasontheAccountisoverdrawnbytheuseoftheCard,theCustomershallberesponsibleforimmediatelymakingupthedeficitbyadirectpaymentortransferoffundsfromanyotherAccountmaintainedwiththeBank.FailuretocomplywiththisconditionshallentitletheBanktocanceltheCardand/ormakeatransferontheCustomer’sbehalf(ifmorethanoneAccountismaintainedwiththeBank).

(b) TheCardholdershallverifyall transactionsappearingonaStatementofAccountand, intheeventofanydiscrepancyordisputeadvisetheBankinwritingthereofwithinfifteen(15)bankingdaysoftheStatementofAccountdateandprovessuchentrytobeincorrect.IfnosuchnoticeisreceivedbytheBank,allCardtransactionsshallbedeemedtobeconfirmedbytheCardholderascorrect.IfthedisputedtransactionofPurchaseturnsouttobegenuine,theCardholdershallpaytheamountsetoutintherelevantScheduleofFeestogetherwithanyactualexpensesincurredbytheBankintheinvestigationofsuchdisputedtransactionorPurchase.Withoutprejudicetotheforegoing,theCardholdershallimmediatelyreporttotheBankifthereisreasontosuspectsanyfraudulent,illegalorsuspiciousactivitywithregardtotheCardandtheBankshall,uponreceiptofsuchreport,beentitledtotemporarilysuspendtheusageoftheCarduntilfurthernotificationtotheCardholder.

(c) UpontheCardholder’srequest,copiesoftransactionvouchersshallbeprovidedbytheBankninety(90)bankingdaysafterthetransactiondate(theCardholdershallundertaketopayfortheBank’sapplicablefeesandchargesspecifiedintheScheduleofFees).

(d) TheBank’srecordsshallbeconsideredasconclusiveproofofthecorrectnessofafundstransfer, Purchase or Cash Withdrawal transaction unless the Cardholder proves thecontrary.

(e) TheBankshallcredittheAccountwiththeamountofanyrefundduetotheCardholderon receiptofaproperly issued refund voucheror other verificationof the refundbyamerchant ina formacceptable to theBank.NoclaimbyaCardholderagainsta thirdpartymaybethesubjectofadefenseorcounterclaimagainsttheBank.

18.7 AdditionalCards(a) On thewritten requestofaCardholderwho isdulyandproperlyauthorizedwithin the

Accountmandate,theBankmaysupplyanadditionalsupplementaryCardandPINtoaSupplementaryNominee.TheseTermsandConditionsshallapplytotheuseofsuchaCardandPIN,andtheCardholdershallbeliableforitsuseasiftheadditionalCardwasusedbyhim.

(b) Theundertakings,liabilitiesandobligationsoftheCardholdershallnotbeaffectedandinanywaybytheissueofasupplementaryCardandbyanydisputeorcounterclaimtheCardholderandSupplementaryNomineemayhaveagainsteachother.TheCardholdershall indemnify the Bankagainstanyactual loss, damage, liability, costsandexpenseswhether legal or otherwise incurred by the Bank by reason of any legal disability orincapacityoftheSupplementaryNomineeoranybreachoftheseTermsandConditionsbytheSupplementaryNominee.

18.8 CardCharges TheBankreservestherighttochargetheCardholderwiththefeesandchargesspecified

intheannouncedScheduleofFeesuponrequestotobtaintheCardortheService.Thismayinclude,butisnotlimitedto:

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(i) provisionofareplacementCard;

(ii) provisionofaCashWithdrawal(NotaborrowingfromtheBank);

(iii) arequestforacopyofatransactionvoucherwhichissubsequentlyconfirmedasabonafidetransaction;and

(iv) arequestforaduplicatecopyofastatementpage.

18.9 LostandStolenCards(a) TheBankmay issueaPINand/orTIN for theCardholder tobeused inconjunctionwith

theCardwheneffectingatransactionatanATMorbyPhone-banking.TheCardholderagreesthatthePIN/TPINmaybesentbyposttohim/herathis/herownrisk.TheCardholdershallbefullyliabletotheBankforallCardTransactionsmadewiththePIN/TPINwhetherwithorwithouttheknowledgeoftheCardholder

(b) TheCardholdershalluseallreasonableprecautionstopreventthelossortheftoftheCardandshallnotdisclosethePINorTPINtoanyparty.

(c) IfanyCardislostorstolenorifthePINorTPINbecomesknowntoanypersonotherthantheCardholderorSupplementaryNomineeortheCardorthePINorTPINisforanyotherreason liable tobemisused, theCardholdermust, as soonas possible, notify the Bankwithoutdelayandsubsequentlyfileapolice reportat thenearestpolice stationwheresuch loss or theft ordisclosureoccurredorwasdiscovered. In suchcircumstances, theBank shallbeentitled to temporarily suspend theuseof theCarduntil furthernotice totheCardholder.IfaCardissubsequentlyfounditmustnotbeusedandinsteadmustbereturnedtotheBankimmediatelycutintwoacrossthemagneticstripe.

(d) WithoutprejudicetotheCardholders’obligationtoreportthelost,stolenormisusedCard,theCardholder is required tonotify theBank inwritingofany lossor theftof theCard,TPINorPINimmediatelyfollowingsuchlossortheft.TheBankshall ingoodfaithtakethenecessarymeasurestopreventuseofaCardonreceiptofsuchnotification.However,theBankshallassumenoresponsibilityuntilithasreceivedsuchwrittennotice.

(e) TheBankmayuponrequestfromtheCardholderissueareplacementforanylostorstolenCardoranewPINorTINontheseTermsandConditionsorsuchothertermsandconditionsthattheBankmaydeemfitandshallnotifytheCardholderofthesameuponfillingtheapplication.

18.10LiabilityforUnauthorisedCardUse(a) TheCardholdershallbeliableforanylossesarisingfromtheuseofanyCard,TINorPINby

anyunauthorisedpersonbeforetheBankreceivesnotificationof lossortheftofaCard,TPINorPINinaccordancewiththisClause17.TheCardholdershallbeliableforalllossestotheBankarisingfromtheuseofanyCardbyanypersonobtainingpossessionofthatCardwiththeCardholder’sconsentorwhereaCardholderhasbeennegligent.

(b) TheCardholder shallassist theBankor itsAgent in the investigationof the loss, theftorpossible misuse of a Card, or the disclosure of the PIN or TPIN and the recovery of aCard. TheCardholderconsents to thedisclosure toAgentsofany relevant informationconcerningtheAccountinconnectionwithsuchinvestigationorrecovery.

18.11Information(a) TheBankmayanalyzecertain informationabout the transactionson theAccountand

mayusetheinformationtotelltheCardholderaboutproducts,servicesandbenefitswhichmaybeappropriatetotheCardholder.

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(b) TheBankmaymonitorand record theCardholder telephonecalls to theBankor to itsAgent.SuchtelephonerecordingsshallbethesolepropertyoftheBank.

(c) TheCardholdershalladvisetheBankinwritingimmediatelyinrespectofanychangetoaCardholder’sname,businessand/orhometelephonenumbers,financialcircumstancesandtheaddresstowhichcorrespondencesaresent.

(d) The Cardholder permits the Bank to disclose information concerning the Cardholderincluding, but not limited to, the Account of theCardholder to the Bank’s employeesagent,associates,branches,assignees,agentsorotherpartiesauthorizedbytheBank.

(e) The Customer is hereby notified that the Bank might fix close circuit television (CCTV)recordings in itspremisesandauthorizestheBanktocaptureandretaintheCustomer’simage(byphoto,videorecordingorothermeans)andtoprovidethesametothepolice,centralbankorotherauthoritiesatanytimewithoutanyapprovalbyornotificationtotheCustomer.

18.12AdditionalFeatures(a) TheBankmaymakeavailableadditional features toCardholders subject tosuchterms

andconditionsasnotifiedtotheCardholderfromtimetotime.

(b) TheBankmayreplace,remove,amendorvaryanyoralloftheadditionalfeatures.AnysuchchangesshallbeeffectiveupongivingnoticetotheCardholder.

18.13Termination(a) EithertheBankortheCardholdermayterminatetheuseorprovisionofaCardandthe

Accountatanytimeonwrittennoticetotheotherparty.IfeitherpartyexercisesitsrighttoterminatetheuseorprovisionofaCardthenallCardsissuedinrespectoftheAccountmustbereturnedtotheBankcutintwoacrossthemagneticstripe.

(b) TheAccountshallbeclosedonlyafterthefullpaymentofallchargesandliabilitiesundertheAccount.

(c) TheBankmayterminatetheCardandAccountordemandpaymentorrepaymentoftheoutstandingbalanceontheAccountatanytime.SubjecttotheBank’srightsandpowersundertheseTermsandConditions,anduntilsuchterminationtakesplace,theBankshallproviderenewedCardstotheCardholderonexpiryoftheCardfromtimetotime.

(d) IntheeventofterminationbytheBankanyoutstandingbalanceintheAccountmaybeset-offbytheBankagainstanyfunds,encumbered,assetsorsecuritiesoftheCardholderthatareheldbytheBank.

18.14Indemnity TheCardholdershallindemnifytheBankagainstanyactualliability,loss,charge,demand,

damage, whether direct or indirect, proceedings, costs and expenses whether legalor otherwise which the Bankmay incur by reason of infringement of these Terms andConditionsoranybreachthereofbytheCardholder.AllcostsandexpenseinsuchregardmaybedebitedtotheAccountandshallbepayabletotheBankbytheCardholderinaccordancewiththeseTermsandConditions.

18.15GeneralProvisions(a) The failure or delay by the Bank to insist in any one ormore instances upon the strict

performanceoftheanyoftheprovisionsoftheseTermsandConditionsortoexerciseanyofitsrights,powers,orprivilegeshereundershallnotbeconstruedasawaiverorpreclusionofanysuchprovisionsortherelinquishmentofanysuchrights,powersorprivilegeswhichshallcontinueinfullforceandeffectandanywaiverbytheBankofbreachofanyofthese

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TermsandConditionsshallnotpreventthesubsequentenforcementofthemandshallnotbedeemedawaiverofanysubsequentbreach.

(b) AnynoticeissuedtoCardholdersbytheBankasrequiredwithintheseTermsandConditionsshallbeservedbyanymeansavailabletotheBankthatensuresthedeliveryofthenoticetotheCardholderandaspermittedbylaw.

(c) TheBankreservestherighttodeterminethepriorityofCardtransactionsagainstchequespresentedoranyotherexistingarrangementswiththeBank.

18.16ExclusionofLiability(a) ExceptincasesoftheBank’snegligence,infringementorotherwiseviolationoftheseTerms

andConditions,theBankshallnotbeliableforanylossordamagehowsoeverincurredorsufferedbytheCardholderbyreasonoftheBankoramerchantorotherbankorfinancialinstitutionoranyATMorotherparty refusingtoallowaCardTransactionoraccepttheCardortheCardnumberorthePIN/TINortoextendorprovideCashWithdrawals.

(b) TheBankshallnotberesponsiblefortherefusalofanymerchantormemberinstitutionofVisa/MasterCardInternationaltohonororaccepttheCardorforanydefectordeficiencyinthegoodsorservicesuppliedtotheCardholderbyanymerchantor,whereapplicable,foranybreachornonperformancebyamerchantofCardTransactions.

(c) IntheeventofanydisputebetweentheCardholderandanymerchant,bank,financialinstitutionoranyotherperson,theCardholder’sliabilitytotheBankshallnotinanywaybeaffectedbysuchdisputeoranycounterclaimorrightofset-offwhichtheCardholdermayhaveagainstsuchmerchant,bankorfinancialinstitutionorperson.

(d) TheBankshallnotbeliableinanywaytotheCardholderforanylossordamageofwhatevernatureduetoorarisingfromanydisruptionorfailureordefectinanyATMorothermachineorcommunicationsystemorfacilitiesordataprocessingsystemortransmissionlinkoranyindustrialorotherdisputeoranythingorcause,whetherbeyondthecontroloftheBankorotherwise.

(e) The Bank shall not be liable in any way to the Cardholder for any loss or damage ofwhatevernatureduetoorarisingfromtheuseoftheCardoutsidetheUAEaslongasthisisduetoareasonthatisbeyondtheBank’scontrol.

E. PHONEBANKING & MOBILE BANKING

19.TelephoneBankingServiceforSharjahIslamicBankenablesthecustomertocarryoutcertainbankingtransactionsandaccesscertainSharjahIslamicBankbankingservicesoverthephone(throughtheserviceoperatororanautomatedvoiceresponsesystem)24hoursaday.

19.1 TheCustomercanaccesstheserviceoverthephoneusinghis/herBankCardNumberandTelephonePIN.

19.2 Thecustomerneedstonotifythebankimmediatelyincasehe/shechangedhis/hermobilenumberorthemobileislostandhe/sheshallbeartheriskforanylossordamageduetothecustomerfailuretonotifythebank.

19.3 Thecustomeragreesthattheuseofhis/herBankCardnumberandTPINwillconstitutevalidandsufficientconfirmationofthecustomer’s identityandauthoritytocarryoutbankingtransactionsinrespectofthecustomer’saccountsbymeansofNebrass.

19.4 The customer may use Nebrass to transfer funds and make payments out of his/heraccounts,obtainaccountinformationandinformationonavailableSharjahIslamicBankproducts, servicesand rates, report lostor stolenBankCards,andaccessotherSharjahIslamicBankservices.

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19.5 Thecustomer shallexerciseallpossiblecare toensureproperusageof this serviceandshouldnotdisclosethePINtoanypartyinordertopreventmisuseoftheservice.

19.6 In case of loss/disclosure of the Telephone PIN, the customer should notify the Bankimmediatelytotakethenecessaryaction.TheBankmayissueanewTelephonePINatthecustomer’sexpense.

19.7 TransferthroughtheTelephoneBankingServicefromandintothesavingaccountandviceversashallbegovernedbythesavingaccount’stermsandconditions.

19.8 The customer consents to the transmission of instructions, orders and/or informationover telephone (including mobile and other telecommunications) understanding thattelephonemaynotalwaysbeasecurecommunicationchannel,andagreestocarryallrisksassociatedwithapossibleconfidentialitybreachoccurringasaresultof theuseofsuchsystem.

19.9 IncaseofthetransmissionofinformationbyfaxwithintheUAEthroughtheTelephoneBankingservice, theBankmaydeduct theprescribed fees fromanyof theCustomer’scurrentorsaving accountsmaintainedwith the Bank for each transmission. The Customer shall beresponsibleformaintainingtheconfidentialityoftheinformationtransmittedtohim/herbyfax.

19.10 TheCustomer agrees to permit the Bank to record telephone conversations with theBank.

19.11 The customer agrees that Sharjah Islamic Bankwill not be responsible for any failure,instability or interruption of service due to any malfunction of the equipment, powersupply system’sand/orcommunication linesornetworks supplied,provided,operatedand/ormaintainedbythirdparties.ThecustomerfurtheragreesthatSharjahIslamicBankwillnotberesponsibleforanylossesincurredbythecustomerinrelationtohis/heruseoftheservice(includinglossescausedbywrongfulactsoromissionsofthirdparties),unlesssuch losses are directly caused bywrongful acts or omissions of Sharjah Islamic Bankactingwillfullyorgrosslynegligently.

19.12 Youshallnotdamage,impair,interferewithordisrupttheserviceoritsfunctionality.

19.13 TheBank reserves the right tochangethesetof servicesprovidedto thecustomerbymeansofNebrassorcompletelydiscontinuetheservicewithorwithoutpriornoticetothecustomer,atanytimeatitssolediscretion.

19.14 TheBankmayatanytimevarythesetermsandconditionswithoutpriornotice.

19.15 ThesetermsandconditionsshallbeconstruedaccordingtoandgovernedundertheUAElaws.

F. INTERNET BANKING

20. ThesetermsandconditionsOnlineTermsandConditionsgoverntheuseoftheonlinebankingservicestheOnlineBankingServicesprovidedbytheBank.TheseOnlineTermsandConditionsshallbereadinconjunctionwithandformintegralpartofthetermsandconditionsgoverningtheAccount.

TheCustomeragreesthattheOnlineTermsandConditionsmaybefurthersupplementedandamendedby theBankwithadditional termsandconditions in the formofonlineelectronicnoticesand/orclick-throughagreementssuppliedtotheCustomerand/ortheUsers.

TheOnline TermsandConditions shallapply to theCustomerand shall form legallybinding

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contractbetweentheCustomerandtheBank.FirstuseoftheOnlineBankingServicesimpliesthattheCustomerhasfullyread,understoodandacceptedtheOnlineTermsandConditions.

20.1 Registrationa. The Customer shall register for the Online Banking Services by completing the online

registrationprocessusingtheATMcardnumberorcreditcardnumberandavalidTPINthroughwhichtheCustomerwillbeabletocreatetheUserIDandPassword.

d. Attheregistration,theCustomershallcarefullyreadtheOnlineTermsandConditions.Byticking thedesignatedbox, theCustomer shallhaveagreedandaccepted theOnlineTermsandConditions.

c. The Bank Online Services shall be immediately available to the Customer upon theacceptanceoftheregistrationandbyloggingontotheOnlineBankingusingtheUserIDandthePassword.

20.2 CustomersRepresentationsandUndertakings TheCustomerrepresentsandwarrantstotheBankthateachtimetheCustomerusesthe

OnlineBankingServices:

a. TheCustomerhasallnecessarypower,authorityandapprovaltoenterintoandperformtheobligationsundertheOnlineTermsandConditions.

b. TheCustomer shallcomplywithall the local lawsapplicable toanyaccessanduseoftheOnlineBankingServices, includingbutnot limited to theFederal LawNo.1of2006concerningElectronicTransactionsandCommerceLaw.

c. TheCustomersentering intoandperformanceoftheOnlineTermsandConditionsdoesnotviolate,breach,conflictwithorconstituteadefaultunderany law, regulation, rule,judgment,contractorotherinstrumentbindingontheCustomeroranyofitsconstitutionaldocuments.

20.3 TheCustomerundertakesthattheCustomershall:

a. EnsurethattheUserisfamiliarwiththeOnlineTermsandConditionsandagreetobeboundherebyintheiruseoftheOnlineBankingServices;

b. ComplywithallsecurityproceduresprovidedbytheBankandmusttakeallreasonablestepstopreventfraudulentorunauthorizeduseoforaccesstotheOnlineBankingServices;

c. ExecuteanyadditionaldocumentsthatmayberequiredbytheBankpriortoprovidinganyexistingoradditionalservicesundertheOnlineBankingServices,failureofwhich,theCustomershallceasetobeentitledtousetheOnlineBankingServicesandtheBankshallbeentitledtowithdrawsuchservices;

d. NotusetheOnlineBankingforanypurposethatisunlawfulorisnotpermitted,expresslyorimplicitly,bythetermsoftheOnlineTermsandConditionsorbyanyapplicablelaworregulation.TheCustomerfurtherundertakesthatitwillnotusetheOnlineBankingServicesin any manner that could damage, disable or impair the Online Banking Services orinterferewithanyotherparty’suseandenjoymentoftheOnlineBankingServices.

20.4 Instructionsa. AllinstructionsoftheCustomerexecutedbyusingtheOnlineBankingServicesshallbeat

theCustomersowncostsandrisksandtheCustomershallbeboundbysuchinstructions.

b. TheCustomerunderstandsandagreesthattheBankwillrelyontheinformationprovided

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bytheCustomerandherebyauthorizestheBanktorelyandactonsuchinformation.

c. TheCustomer is responsible for theaccuracyof informationsubmitted to theBankandtheBankshallnotbearanyliabilityforanylossordamagearisingfromanyerroneousorinsufficientinformationprovidedtotheBank.

d. TheBankmayrelyandactuponallinstructionsandthattheCustomerwillbeboundbyanyagreemententeredintobetweentheCustomerandtheBankandliableforanylossincurredbytheBankinrelyingonsuchinstruction.

e. TheBankmayrelyontheauthenticityoftheTransactionsconductedbytheCustomerortheUser.TheCustomerherebyratifiesandendorsesalloranyactionsdonebytheUser.

f. TheBankisnotobligedtomakeanyinvestigationsortakeanyotherstepstoauthenticateinstructionsorinformationgivenbytheCustomer.WithrespecttotheidentityoftheUseraccessingtheOnlineBankingServices,theBankshallbeentitledtorelyontheauthenticityof the User ID and Password provided and/or any other additional security methods/devicesimplementedbytheBankatitsabsolutediscretion.

g. TheBankmayrefusetoexecuteanyrequests,instructionsorservicesrequestedbyCustomerif theCustomer fails to comply with theOnline Terms andConditions, any informationprovidedbyCustomerisfoundincorrectorviolatesanyUAElaworregulations.IftheBankhasanyreasonstodoubtthegenuinenessoftheinstructionsand/orTransactions,theBankmay,initsowndiscretionchoosenottoprocesstheinstructionand/orTransactions.

20.5 Securitya. TheCustomershallberesponsibleforkeepingtheUserIDandPasswordstrictlyconfidential

andshouldnotdisclosethesametoanyperson.

b. TheCustomer shall be responsible for the usage of the User ID and Password or otheridentificationmethodordevicesusedtoaccesstheOnlineBankingServicesaswellastheusageofthesamebytheUseroranyotherthirdparties.

c. TheCustomershallnotifytheBankimmediatelyincaseofloss,disclosureormisuseoftheUser ID or Passwordor anybreachof the security procedures prescribedby the Bank.TheCustomershallassumefullresponsibilityforanyTransactionseffectedbydisclosureormisusebytheUsersoranylossincurredasaresultofthesame

20.6 Indemnitya. The Customer unconditionally and irrevocably shall fully indemnify the Bank (and its

directors, officers, employees and agents) to the fullest extent permitted by law, and,atall times,defendandhold theBankharmless,againstanyandallclaims,demands,actions,suits,damagesandliabilitiesofwhatsoevernature(anysuchactualliabilitybeinghereinafterreferredtoasa“Claim”)causedbytheCustomer,wheresuchClaiminanywaywhatsoever relates to or arises out of the subjectmatter of theOnline TermsandConditions,unlesscausedbytheBank’sgrossnegligenceorwillfulmisconduct.

b. In no circumstanceswill the Bank be liable for any consequential, indirect, economic,special or punitive losses. The Bank does not guarantee the accuracy, completenessandtimelinessofinformationsetoutorincludedontheOnlineBankingServicesandanyinformationmadeavailablethroughtheOnlineBankingServicesissubjecttoamendmentandchangefromtimetotime,attheBankssolediscretion.

c. TheindemnitiesgivenunderthisclausewillsurvivetheterminationoftheOnlineTermsandConditionsorclosureofaccount(s)withtheBankprovidedthattheindemnitiesrelateto

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Claimsarisingpriortosuchterminationorclosure.

20.7 LiabilityandWarrantya. In the absence of gross negligence or willful misconduct, the Bank (and its directors,

officers,employees, representativesandagents from time to time), shallnotunderanycircumstancesbeliabletotheCustomerinrespectofanylossofwhatevernatureincurredby theCustomerorany such thirdparty,whetherdirector indirect,arisingoutof or inconnectionwiththefollowing:

I) anydelay,incompleteTransaction,non-receipt,errororomissionhowsoevercaused,including failure or unavailability of any communication network, breakdown incommunicationand/orelectronicsystemwhichmayoccurinthetransmissionoftheCustomer’sinstructions;

II) anychange,alteration,additionsordeletionstotheOnlineTermsandConditionsortheOnlineBankingServices;hacking,unauthorizedaccess,virusattacksandotherdeliberateattemptsby thirdparties thatmaybreach the security features of theOnlineBankingServices;

III) Any failure by the Bank to recognize false forged or altered instructions ordocumentationwhichitreasonablybelievestobeauthorizedbytheCustomer.

b. Except as expressly set forth in the Online Terms and Conditions, the Bank disclaimswarranties of any kind, express or implied, includingwithout limitation anywarranty ofmerchantability,fitnessforaparticularpurposeornon-infringementofintellectualpropertyor third party rights, and the Bankmakes nowarranty or representation regarding theaccuracyor reliabilityofany information includingsuch informationas retrievedby theCustomerfromtheAccountoranyresultsthatmaybeobtainedfromtheuseoftheOnlineBankingServices,orthattheOnlineBankingServiceswillmeetrequirementsofallusers,beuninterrupted,timely,secureorerrorfree.

c. TheBankshallnotberesponsiblefortheaccuracyandcompletenessofanyinformationreceivedfrombanksorfinancialinstitutionsotherthantheBank.InnoeventshalltheBankshallbe liabletotheCustomerforanydamagesthattheCustomermay incursufferbyrelyingon information received frombanksandfinancial institutionsother than theUAECentralBank.

20.8 RightoftheBanktoobtaininformationa. The Bank reserve the right to obtain such information as the Bank deems reasonably

necessary toensure that there isnoviolationof law in theCustomersuseof theOnlineBankingServices, including,butnot limitedto, lawsand regulationswith respect toantimoneylaunderingapplicableintheUAEorofthecountry(s)fromwhichOnlineBankingServicesareaccessed.

b. TheCustomershallberesponsibleforthepreventionofmoneylaunderingandshallensurecomplianceofthesameandherebyundertakestoprovidetotheBankanyinformationregardingthesameasmayberequiredbytheBankorforpurposesofthecomplianceoftheapplicablelawsandregulations

20.9 FeesandChargesa. TheCustomeragreestopayallfees,expensesorchargesfortheuseoftheOnlineBanking

ServicesandtheBankshalldebittotheAccountsuchfees,expensesandcharges.

b. SuchChargesshallbeaspertheBanksscheduleoffees,commissionandcharges,madeavailableonlinetotheCustomer.

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c. TheCustomeragreestopayallChargesapplicabletotheOnlineBankingServiceswhichtheBankmaychargefromtimetotimeatitsdiscretionanddirectlydebittotheAccount.

20.10Confidentiality The Customer and the Bank agree to treat each Communication as confidential. This

clauseshallbebindingonthepartiesandwillsurvivetheterminationoftheOnlineBankingServices pursuant to theOnline Terms and Conditions. For the purposes of this clause,Communicationmeanseach transmissionof informationbetween theparties includingwithoutlimitationanyinstruction,orderrequesttoperformagivenTransaction.

20.11IntellectualPropertyRightsa. The Customer acknowledges and agrees that any and all intellectual property rights

inand relating to the implementationof theOnline TermsandConditions,whichhavebeenproducedbyor for theBank,belong solely to theBank. TheBank shall have theabsoluterighttoutilizetheintellectualpropertyto itsbenefitandadvantageandmakeanyalterationorimprovementthereofatanytime,inanymanneritdeemsfit.

b. TheCustomerhasnorightorinterestintheintellectualpropertyrightsbyvirtueoftheOnlineTermsandConditions.

c. InrelationtotheintellectualpropertyrightswhicharethesubjectoftheOnlineTermsandConditionstheCustomershallabidebythefollowing:

I) theCustomershallnotsell,give,grant,assignor inanywaydisposeorattempttodisposeoftheintellectualpropertyrightstoanythirdparty;

II) theCustomershallnot registerorapplyfor registrationofany intellectualpropertyrightsintheUAEorinanyothercountry;and

III) TheCustomershallnotinanywayinfringetheintellectualpropertyrights.

d. TheCustomeragreestonotifytheBankassoonasitisawareofanyinfringementoftheBanksintellectualpropertyrightsorbecomesawareoforsuspectsanyunauthorisedthirdpartyaccesstooruseofintellectualpropertyrights.

e. incaseoftheCustomersviolationoforinfringementoftheintellectualpropertyrightsbyanymeanswithouttheBankspriorwrittenanddocumentedconsent, theBankshallbeentitledtotakeanylegalactionagainsttheCustomerandseekcompensationforsuchinfringementand/or serveawrittennotice to theCustomer for the terminationof theOnlineTermsandConditions.

f. TheCustomeragreestotreatatall times,theaccessrights,documentation, intellectualpropertyoranyotherinformationrelatedtotheOnlineBankingServicesasstrictlyprivateandconfidential. TheCustomer shallhaveno right,without thepriorwrittenconsentoftheBank(whichmaybewithheld)touse,copy,reproduce,discloseorpermitanyotherpersonorbusinessentitytouseorhaveaccesstosuchintellectualproperty.

g. TheCustomeracknowledgesandagrees thatanyandall intellectualproperty rights inandrelatingtotheimplementationoftheOnlineTermsandConditionsandallmaterials,documentationof theOnlineBanking Servicesand subsequentamendments includinguserguidelines inany formforuse inconnectionwith the implementationof theOnlineTermsandConditionsshallconstitutethepropertyoftheBank.

h. The obligations of the Customer in this clause shall continue in force notwithstandingterminationoftheOnlineTermsandConditionsforwhatsoeverreason.

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20.12SuspensionofUseofTheOnlineBankingServicesTheBankreservestherighttosuspendtheCustomersrighttousetheOnlineBankingServices,immediatelyandwithoutprior notice to theCustomer. In theeventof such suspension, theCustomermayrequestreinstatementoftheOnlineBankingServicesbycontactingtheBankinthemannerprescribedintheOnlineTermsandConditions.TheBankreservestherightinitssolediscretiontograntordenyreinstatementoftheCustomertousetheOnlineBankingServices

20.13RecordsofTransactionsa. TheBankreservesitsrighttomonitorandrecordanyinstructions,communicationwiththe

Customerandmessagesand/or instructionssent to theBankelectronicallyorotherwiseand any Transactions conducted by or through any such medium and the Customerherebyexpresslyconsentstotheabovemonitoringandrecording.

b. The Customer agrees that if suchmonitoring or recording, as provided herein, revealspossibleevidenceof fraudulentoranypotentialoractual illegalactivity; theBankshallreportsuchincidenttoconcernedcompetentauthoritiesandreservesitsrighttoinitiatelegalproceedingsagainsttheCustomer.

c. The Customer agrees that the Bank’s records referred to above shall be conclusiveevidenceofsuchTransactionsandlegallybindingupontheCustomer.

20.14Terminationa. The Bank reserves the right, subject to applicable law, to discontinue or terminate the

OnlineBankingServicesandtheCustomersrighttousetheOnlineBankingServicesatanytimeandforanyreason.

b. In the event where the banking relationship between the Customer and the Bank isterminatedortheAccountisclosed,foranyreason,theBankshallbeentitledforthwithtocanceltheOnlineBankingServices.TheCustomerherebyconsentstosuchcancellationandundertakestoindemnifytheBankinrespectofanyclaimswhichmayariseoutofsuchcancellation.

c. TheCustomermayonlyterminatetheOnlineBankingServicesbygivingnoticeinwritingtotheBankandwillberesponsibleforalltheTransactionsmadethroughtheOnlineBankingServicesuntiltheterminationofthesamebytheBank.

20.15GeneralTermsa. TheBankmay,withoutanypriornoticetotheCustomer,at itsowndiscretionassignthe

wholeoranypartofitsrightsandobligationsundertheOnlineTermsandConditions.TheobligationsoftheCustomerundertheOnlineTermsandConditionsmaynotbeassignedinwholeorinpart,withoutapriorwrittenconsentoftheBank.

b. Noforbearance,neglectorwaiverbytheBankintheexerciseorenforcementofanyrightorremedyarisingfromanyoftheOnlineTermsandConditionswillprejudicetheBanksrightthereaftertostrictlyenforcethesame.NowaiverbytheBankwillbeeffectiveunlessitisinwriting.

c. TheCustomerisdeemedtohaveread,understoodandagreedtobeboundbytheOnlineTermsandConditions.Atany time, the Bankmaychange,add,amend, supersedeorsupplementanyoralloftheprovisionsoftheOnlineTermsandConditions.TheBankwillnotifyalltheCustomerinwritingofanyamendmentstotheOnlineTermsandConditionsandsuchamendmentswillbeeffective fromthedate suchchangesarenotified toallCustomers.However,suchchangesaredeemedtobebindingontheCustomerwhetherornottheCustomerhasreceivedspecificnoticeinpersonofsuchamendments.

d. IfanyprovisionintheOnlineTermsandConditionsisfoundtobeunenforceable,invalidor

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illegal,suchprovisionwillbedeemedtobedeletedandtheremainderoftheOnlineTermsandConditionswillbeunaffectedbysuchunenforceability,invalidityorillegality.

e. TheBank shall notbe liable for its inability topaydue to restrictionsonconvertibilityortransferability, requisitions, involuntary transfers, acts ofwar or civil strife or other similarcauses beyond the Banks control. In such event no other office, branch, subsidiary oraffiliateoftheBankshallberesponsibleorliabletotheCustomer.

f. ExpectasprovidedintheOnlineTermsandConditions,anydemandorcommunicationmadebytheBankundertheOnlineTermsandConditionswillbeinwritinginEnglishandsenttotheaddressgivenbytheCustomer(orsuchotheraddressastheCustomermaynotify theBankfromtimetotime)and, ifposted,willbedeemedtohavebeenservedontheCustomeronthedateofposting.UnlesstheCustomernotifiestheBankinwriting,Customersaddressstated in theCustomersapplicationformshallbeconsideredas theapprovedaddressforallcommunication(s)suchasbutnotlimitedtodeliveringnotices,advises,statementofaccount,notificationoranydocumentbetweentheBankandtheCustomer.

g. AllheadingsintheOnlineTermsandConditionsareforreferencepurposesonlyandshallnotbeconstruedtolimitorotherwiseaffecttheinterpretationofanyprovisionintheOnlineTermsandConditionsinanyway.

20.16GoverningLawandJurisdictiona. TheOnlineTermsandConditionsshallbegovernedbyandconstruedinaccordancewith

the Federal laws of the UAE, regulations ofCentral Bankand regulations of Emirate ofSharjah,asapplicablefromtimetotimeandtheBankandtheCustomerherebyirrevocablysubmitstotheexclusivejurisdictionofthecourtsintheUAEtohearanddetermineanysuit,actionorproceedingandtosettleanydisputeswhichmayariseoutoforinconnectionwiththeOnlineTermsandConditions.

b. TheCustomerirrevocablywaivesanyobjectionwhichitmightnoworhereafterhavetothecourtsreferredtointhisclausebeingnominatedastheforumtohearanddetermineany suit, actionor proceedingand to settle anydisputeswhichmayarise out of or inconnectionwith theOnline TermsandConditionsmade hereunder andagrees not toclaimthatanysuchcourtisnotaconvenientorappropriateforum.

c. Submissiontothe jurisdictionofthecourtsoftheUAEshallnot limittherightoftheBanktobringproceedingsagainst theCustomer inanyothercourtofcompetent jurisdictionnor shall taking of proceedings in any oneormore jurisdictions preclude the taking ofproceedingsinanyotherjurisdiction,whetherconcurrentlyornot.

G. SMS SERVICES

21 Allmessagesshallbetransmitted24hoursaday.Themessagesshallnotbedeliveredifserviceprovidersstopthecustomer’smobileservice.

22 Bysubscribing,youconsenttoreceiving,fromtimetotime,furthertextmessagesfromtheBankwhichmayincludeoffersandpromotions.

23 The customer needs to notify the bank immediately in case s/he changed his/her mobilenumberor themobile is lostand s/he shallbear the risk forany lossordamagedue to thecustomerfailuretonotifythebank.

24 The bank, without referring to the customer, may debit the customers accounts with anycharges, expenses or commission payable against SMS rendered in accordance with thebankingchargesandcommissionsapprovedandannouncedbythebank.

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25 ServiceproviderswillchargethecustomerdirectlyforreceivingSMSmessagesbythebankifthecustomerusesthisserviceoutsidetheUAEandtheforeignoperatorchargesforSMSmessages.

26 TransmittingSMSissubjecttochangesappliedbyserviceproviders.

27 ThecustomershallexerciseallpossiblecaretoensureproperusageofthisserviceandshouldnotdisclosethePINtoanypartyinordertopreventmisuseoftheservice.

28 JointaccountholdersshallagreeandacknowledgebeingjointlyandseverallyresponsibleforalltransactionsretrievedthroughtheSMS.

29 Yourepresentthatyouaretheownerorauthorizeduserofthecellnumberyouusetosubscribefortheservice,andthatyouareauthorizedtoapprovetheapplicablecharges.

30 TheserviceisavailableonlyfortheUnitedArabEmiratesnetworkoperators.

31 The customer agrees that the Bank will not be responsible for any failure, instability orinterruptionofserviceduetoanymalfunctionoftheequipment,powersupplysystem’sand/orcommunicationlinesornetworkssupplied,provided,operatedand/ormaintainedbythirdparties. Thecustomer furtheragrees thatSharjah IslamicBankwillnotbe responsible foranylossesincurredbythecustomerinrelationtohis/heruseoftheservice(includinglossescausedbywrongfulactsoromissionsofthirdparties),unlesssuchlossesaredirectlycausedbywrongfulactsoromissionsofSharjahIslamicBankactingwillfully,grosslyornegligently.

32 Youshallnotdamage,impair,interferewithordisrupttheserviceoritsfunctionality.

33 TheBankreservestherighttochangethesetofservicesprovidedtothecustomerbymeansofTawasulSMSorcompletelydiscontinuetheservicewithorwithoutpriornoticetothecustomer,atanytimeatitssolediscretion.

34 TheBankmayatanytimevarythesetermsandconditionswithoutpriornotice.

H. SAFE DEPOSIT LOCKERS

35 TheBankrentstothecustomertheSafedeposit lockerasperthesignedagreement inSafedeposit locker Form between the customer and the Bank detailed in schedule (2) of thisagreement.

36 TheCustomerdesires to hire the locker from the Bank inaccordancewith the termsof thisAgreement:

36.1 TheBankhereby lets thecustomeracceptsonhire the locker foraperiodofoneyear(hereinaftercalled“RentalPeriod”)whichexpressionshallwhenthecontext so requiresincludeanyperiodforwhichthisAgreementisextended.

36.2 Detailed in schedule 3 to this agreement shall be the consideration payable by theCustomertotheBankfortheuseofthelockerfortheRentalPeriodandshallbepayableinadvance.ThisagreementshallberenewedupontheexpiryoftheinitialoranyrenewedRentalPeriodforanadditionalperiodofoneyearandtherentpayableforsuchrenewalperiodshallbenotifiedbytheBanktothecustomerbeforetheexpiryofanyrentalperiodprovidedalwaysthateitherpartymayterminatethisagreementbygivingtotheparty15daysnoticeofterminationandaproratarefundoftherentpaidbythecustomershallbemadeonlyifthisagreementisterminatedbytheBank.

36.3 The customer shall place with the Bank by way of deposit for any loss of or damage

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tothe lockerorthe lockorthekeycausedbythecustomertheamountas issetout inSchedule4tothisagreement.ThisamountshallbeappliedbytheBanktowardstherepairorreplacementofthelockerorthelockorthekey.

36.4 If thecustomerwishesanotherperson tohaveaccess to the locker suchauthority shallbegivenonlyinwritingonaformtobesuppliedbytheBankanddulyexecutedbythecustomerandevidence satisfactory to theBankof the identifyof suchperson shallbeprovided.Thisauthoritystandsnullandvoidonthedemiseofthecustomer.

36.5 TheliabilityoftheBankunderandintermsoftheagreementislimitedsolelytotheexerciseof reasonable diligence and the observation of the terms, conditions and stipulationscontainedinthisagreementandtheBankshallnotbeliabletothecustomerforanylossofordamagetocontentsofthe lockeroranypartthereof.It isalsounderstoodbythecustomerthattheBankisnotinformedofthevalueofthecontentsinthelockerandthatnoclaimscanbemadeagainsttheBankunderandintermsofthisagreement.

36.6 ItisalsounderstoodbythecustomerthatthecontentsofthelockerarenotinsuredbytheBankforfireorburglaryandactsofgodandnoclaimswillbemadeagainsttheBankinthisrespect.

36.7 Anynotice,demandorcommunicationrequiredintermsofthisagreementshallbemadeinwritingandexecutedbyadulyauthorizedofficeroftheBankorthecustomerasthecasemaybe.

36.8 Intheeventofdeathofthecustomer,theLegalheirswillbepermittedtotakepossessionofthearticlesdepositedinthelockeronproductionoftheOriginalCourtOrder/will/Probate/SuccessionCertificate,alongwiththekeytoThelockerthatcontentsofthelocker.

36.9 The Bank reserve the right to cease the locker operations for the customer or his/herauthorizedrepresentativeand/orapplylegalandregulatorymeasuresincludingbreak-openingofthelocker,incasetherentisnotpaidbythecustomer.

I. MISCELLANEOUS

37. Disclosure37.1 ThecustomerirrevocablyagreesthattheBankmayatitsdiscretionandforanypurpose

(includingforthepurposeoffraudprevention,auditanddebtcollection,orifrequiredbyanycompetentgovernmentorregulatorybody)shareanyinformation,detailsordatarelatingtothecustomerand/ortheAccountsand/orthecustomer’stransactionswiththeBankoritsaffiliatesorbranchesoranycreditagencyoranypersonwhomayenter intocontractual relationswith theBankas theBankmayconsiderappropriatewithoutnoticetothecustomer

37.2 The customer irrevocably agrees that the Bank may transfer or sub-contract theprovisionofanypartoftheservicesprovidedtothecustomertoanythirdparty.TheBankshallremainliabletothecustomerforanyrecoverablelossordamageincurredorsufferedbythecustomerasaresultofthenegligence,breachordefaultofanysuchthirdparty.

37.3 Incaseofthedeathofthecustomer,theinstallmentsofanycreditfacilityextendedtothecustomer(ifany)shallbecomeimmediatelydueandpayableandtheAccountshall be frozen and no amounts in the name of the deceased customer’s shall bereleasedunlessaformalorderbythecompetentcourtisreceivedbytheBanktothiseffect,andtheBankshallonlyberesponsiblethereforefromthedateonwhichithasbeennotifiedaboutthedeath.

37.4 TheBankmayopen suchAccounts (asmaybeapprovedby theBank from time to

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timeinaccordancewiththeCentralBankrulesandregulationsandapplicablefederalandlocallaws)forminorsunderthesignatureofhisnaturalguardianorlegalguardianuntiltheminoristheageofmajority,whereuponsuchminorshallbeentitledtooperatetherelevantAccountinhisownrightwithouttheneedforanyconsentofthenaturalguardianorlegalguardianoranyparty.

37.5 TheBankshallkeepduplicateofthecorrespondences,telegraphsandinvoicessentorissuedinrespectofthefinancialtransactionsandshallalsokeepallincomingcorrespondences,telegraphs,invoicesandotherdocumentsrelatingtothefinancialtransactionsincludingtheoriginal cheques thatmaybe required tobe keptandmaintainedby the Bank inaccordancewith the banking commonpractices and the same shall be kept in suchorganizedmanner that facilitates auditing every 5 years from the date of issuance ofincomingthereof.Aftertheabovedate,thecustomershallauthorizetheBanktodestroythesaiddocumentswithoutanyliabilityonthepartoftheBank.

38. ClosureofAccount

38.1 TheBankshallhavetherightatanytimeinitsdiscretion,andwithnoticetothecustomer,tocloseanyAccountandtorequestimmediatesettlementthereof.

38.2 Without prejudice to the Bank’s aforesaid right, the Bank shall be entitled to close theAccountwithoutnoticetothecustomerifthecustomerissuesanychequeswithinsufficientfundsintheAccount.

38.3 UponclosureoftheCurrentAccount,anyunusedchequesrelatingtotheAccountmustbereturnedbythecustomertotheBank.TheBankwilldischargeitsliabilitytothecustomerbyissuingandmailingtothecustomerapostaldraftintheamountofthecreditbalanceremainingintheAccountafterdeductinganyactualcharges,feesandotherexpensesincurredby theBank in relation to theclosureof theAccount. If there isdebitbalanceintheAccount,thecustomershall immediatelypaytheBanktheamountduefromthecustomeruponreceiptoftheBank’sadviceoftheclosureoftheAccount.

39.Non-Waiver IftheBankdoesnotatanytimeexercisethefullimplementationofanyclauseorobligation

set out in this terms and conditions, or if the Bank delays the implementation thereof,thesameshallnotbeconsideredtobeawaiverof its rightorabandonmentofthefullimplementationatasubsequenttime.

40. Customer’sInformation40.1 TheBank’sbooks,recordsandaccountsshallbeconclusiveandbinding.Anycertificate,

printoutorStatementofAccountissuedbytheBankshallbefinalandconclusiveevidencesagainst thecustomerof thecorrectness thereof inany legalproceedingsorotherwise,unlessthecustomerprovesthecontrarytowhatismentionedintherecords.

40.2 ThecustomeracknowledgesandacceptsthattelephonecallsbyortotheBankmayberecordedfortheprotectionoftheinterestofthecustomerandtheBank.

40.3 ThecustomeracknowledgesandagreesthattheBankmaymaintain,transfer,processandstoreitsdata, informationandrecords inelectronicform,onmicrofilmorothermethods(includinginprocessingcentersanddatabasesoutsideoftheUAE)andfurtheragreesthatthemessages,cables,telexesfax,microfilms,tapescomputerprintoutsandphotocopies,whichmaybeexhibitedbytheBankasanextractfromitsfiles,books,recordsoraccountsshallconstituteconclusiveevidenceofthegenuinenessofthecontentsthereof.

40.4 TheCustomeracknowledgesandagreestheBankmayutilizetheservicesofthirdpartycontractorsandthatanysuchthirdpartymayhaveaccesstotheBank’sbooksandrecordsincludinginformationregardingtheCustomerandtheAccount.However,thethirdparty

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shouldsignconfidentialityagreementwiththeBanktosafeguardtheCustomer’sinterestasperspecificationsoftheCentralBank.

40.5 TheCustomerirrevocablyconsentstothedisclosureandreportingbytheBank,itsofficers,employeesand/oragents,inanywhatsoever,ofthedisclosureofanyinformationrelatingtotheCustomerand itsaccountrelationshipwiththeBank(includingwithout limitation,creditbalancesanddepositswiththeBank,accounthistoryandotherCustomerrelatedinformation) as the Bank, its officers, employees, and/or agents may in their absolutediscretiondeemfit,including:

(a) theBank’sheadoffice,anyof its representativeoffices, subsidiaries,affiliatesandbranchinanyjurisdictionandanyrelatedcorporationsoftheBank;

(b) serviceprovidersincludingpersonstowhomtheBankhasoutsourcedanyoperationalfunctionswhichmaybeengagedbytheBanktocarryoutanyoftheBank’sbusinessesoroperations(includingwithout limitation,ATMorothernetworkproviders)withinoroutsideoftheUAEandareunderadutyofconfidentialitytotheBank;

(c) anyguarantor,thirdpartypledgeorsecurityprovider;

(d) anylegaladvisersoraccountantsorotherprofessionaladvisorsactingfortheBankand/oragentsandindependentcontractors;

(e) anyregulatory,fiscal,supervisoryorgovernmentalauthorityinanyjurisdiction;and/or

(f) anyotherperson(s)whichtheBankconsiders,isinitsinteresttomakesuchdisclosure.

TheCustomerwill notassertanyclaim,andwaivesany right toassertanyclaim,againsttheBankforanyloss,damageorinjurysufferedorallegedasaresultofanysuchdisclosureorreporting.

41. ForceMajeure TheobligationtopayanyamountsdepositedwiththeBankislimitedtopaymentbythe

branchatwhich theAccount ismaintained. TheBank shallnotbe liable for its inabilitytopayfromsuchbranchduetorestrictionsonconvertibilityortransferability,requisitions,involuntary transfers,actsofwarorcivil strifeorother similarcausesbeyond theBank’scontrol. Insucheventnootheroffice,branch,subsidiaryoraffiliateoftheBankshallberesponsibleorliabletotheCustomer.

42. Notices42.1 AnynoticeorcommunicationpostedtotheCustomerattheaddressstatedintheAccount

OpeningApplicationshallbedeemedtohavebeendulyreceivedbytheCustomerfifteen(15)bankingdaysafterthedateofpostingofthesameunlesstheCustomersprovesthatthesameisundelivered.TheBankshallnotbeliableforanydelayorlossofmailforreasonsbeyondtheBank’scontrol.NotificationofanychangeofaddressoftheCustomershallnotbebindingontheBankuntiltheBank’srecordshavebeenamended.

42.2 Where the Bank is required to give notice to the Customer under these Terms andConditions, such notice shall be considered valid and binding on the Customer if it isdisplayedattheBank’sbranchesoronitswebsite,sentbypost,SMSorfaxorotherwisenotifiedtotheCustomerontheStatementofAccountorthroughotherelectronicmeansdeemedfittodeliverthenoticetotheCustomer.

43. RulesandPrinciplesofIslamicShari’ah,andtheAuthorizationoftheFatwaandShari’ah SupervisoryBoardTheCustomeracknowledgesandagreesthattheseTermsandConditionsshallbesubject

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to the rules and principles of the Islamic Shari’ah as per the Shari’ah standards of theAccountingandAuditingOrganizationforIslamicFinancialInstitutions.

44. IllegalFundsThe Bank shall be entitled to freeze any funds in the Account or take other action

necessaryiftheBankbelievesthefundstohavebeenobtainedotherthanthroughlawfulmeansorarising fromanunlawful transaction. TheBank’s judgment in this respect shallbeconclusive.TheBankmayalsoreportanymoneylaundering,illegaland/orsuspicioustransactions in theAccount to theauthoritieswithin theUAEorabroad. TheBank shallcomplywithallanti-moneylaunderinglawsandregulationsinforceandapplicabletoitfromtimetotimeandmayatitsdiscretioncallforadditionaldetailsorinformationontheCustomerand/ortheAccountsandprovidethesametoregulatoryauthorities involvedinthesaidoperations.TheBankwillnottakeanyresponsibility fordelayedexecutionoftransactionsiftheinformationcalledforisnotprovidedbytheCustomersintime.

45. PrevailingLanguage TheseTermsandConditionshavebeendraftedinArabic,andthentranslatedintoEnglish.

Incaseofany shortage,discrepancy, contradictionordifferencebetween theArabiclanguageandtheEnglishlanguageintheseTermsandConditions,theArabiclanguageshall prevail and shall be considered the dominant language and the reference forinterpretingtheintentionofthepartiesandthetermsofthecontract.

46. GoverningLawandJurisdiction46.1 TheseTermsandConditionsshallbegovernedbyandconstruedinaccordancewiththe

FederallawsoftheUAEanyotherlocallawsasmaybeapplicabletotheextentthatsuchlawsdonotcontradictwiththerulesandprinciplesoftheIslamicShari’ahasstipulatedaboveinClause(28),incaseofcontradiction,therulesandprinciplesofIslamicShari’ahshallprevail,andtheCustomerherebyirrevocablysubmitstotheexclusivejurisdictionofthecourtsofUAEtohearanddetermineanysuit,actionorproceedingandtosettleanydisputeswhichmayariseoutoforinconnectionwiththeseTermsandConditions.

46.2 SubmissiontothejurisdictionofthecourtsofUAEshallnotlimittherightoftheBanktobringproceedingsagainsttheCustomerinanyothercourtofcompetentjurisdiction.

47. TakafulInsurance TheBankhastherighttocoverallfinance(investment)andthedebitbalancestowardsthe

bankbyaCreditTakafulinsurancepolicyonthecustomerlifeinaccordancewithShari’aprinciplesanduptolimitsoftheTakafulcoverdefinedbythebankandinaccordancewith terms and conditions of the Takaful Policy .Takaful contribution /installments willbe calculated on the debit balances monthly based on a proportion defined at thetransactionproceduresandtobedeductedfromthecustomer’saccount/swiththebankonmonthlybasisandthecustomerundertakestoensurebalancesintheaccounttomeetthemonthlyTakafulcontribution/installments.

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