table of contents - susan constantine, mpsy · 2018-10-24 · company logo table of contents part 1...
TRANSCRIPT
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Company Logo
TABLE OF CONTENTS
Part 1
Analytic Interview a New Approach to Evaluating Truthfulness
About the Author—Susan Constantine
Instructions—Facial Recognition Training
Advanced—Facial Recognition Training
Power Point—Presentation Slides 1– 28
Part 2
Techniques of Verbal Deception 1– 2
Documenting Behavioral Cues 3
Casey Anthony L.I.W.C Word Analysis 4-6
Glossary 7-8
Research Articles and Book Recommendations
Silent Messages, Inc.
Orlando Florida • Phone 407.405.3417 [email protected] • www.susanconstantine.com
Silent Messages, Inc.
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What is the Analytical Approach to Evaluate Truthfulness?
This is an interdisciplinary course that stresses an analytical approach to
interviewing suspects, witnesses, and/or potential employees, business interactions,
and sales negotiations. It combines the observance of non-verbal communication
disciplines to the verbal behavior studies used successfully by other interviewers
and interrogators. It emphasizes rapport building skills utilizing body language
techniques and an understanding of how people process information. This course
incorporates information on detecting signs of deception based on research
conducted by Paul Ekman, PhD., and David Matsumoto, PhD.
Susan Constantine combines the objective (science) and subjective (art)
with her years of research and personal experiences in evaluating truthfulness. The
main purpose of this course is to provide techniques for attorneys, mediators,
investigators, Intelligence agencies, medical professionals, and sales professionals
to enhance their abilities and success during interviews, jury selection, and
depositions, cross examinations, interrogations, and negotiations.
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Instructions to Humintell Facial Recognition Training
1. Go to: http://training.humintell.com
2. Create a new account by clicking "register"
3. Once the account has been created, login with the email and password you just created.
4. Click "register license code" on the ride hand side bar.
5. Enter the license code EXACTLY how it is written and then click "register". Please note
if you do not enter the code exactly as how it is written, the training will not work.
"Click to access course" to begin your training.
6. License code is located in the upper left hand corner inside the front cover of your
workbook
Contact information if you have any questions
Sayaka Matsumoto
Marketing and Operations Assistant
Humintell, LLC
PO Box 1304
El Cerrito, CA 94530
1-800-783-6043
www.humintell.com
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Advanced Microexpression and Subtle Expression Training
Finished the MiX Original and want more advanced microexpression training?
We suggest the following courses to further your training:
MiX Professional: Pre-set at a speed of 1/10th of a second, MiX Professional features brand new practice images, instructional videos and additional information on each basic emotion. Additional information includes FACS codes, associated nonverbal behaviors, and universal triggers. A certificate of achievement is given upon completion of the post test at a minimum 80% proficiency.
MiX 2: Advanced microexpression training that can help you detect microexpressions from all angles: frontal, profile and ¾ side views. The user can set the speed of their training and a certificate of achievement is given upon completion of the post test at a minimum 80% proficiency.
MiX Elite: Pre-set at a speed of 1/16th of a second, MiX Elite is our most advanced microexpression training. The training features information such as the evolutionary vestige of the seven basic emotions as well as brand new practice images from all angles. Also includes additional information including FACS codes, associated nonverbal behaviors, and universal triggers. A certificate of achievement is given upon completion of the post test at a minimum 80% proficiency.
SubX Professional or SubX Elite: Pre-set at speed of 1/5th of a second and 1/10th of a second respectively, SubX Pro and Elite can teach you how to read subtle signs of emotion- facial expressions that may be expressed on only 1 part of the face. A certificate of achievement is given upon completion of the post test at a minimum 80% proficiency.
Simply go to and click to purchase your advanced training. Simply go to www.susanconstantine.com and click to purchase your advanced training.
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Pages 1-28
PowerPoint Slides
Silent Messages, Inc.
�� Overview
�� Analytic Interviewing
�� Facial Recognition Training
�� Communication
�� Rapport Building
�� Mirroring
�� Deception Detection
�� Techniques of Verbal Deception
�� Truthful and Deceptive Behaviors Attitudes
�� Truthful and Deceptive Body Language
�� Conclusion
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1
THE��ANALYTIC�INTERVIEWING�APPROACH�TO�EVALUATE�TRUTHFULNESS
“SEE�WHAT�YOU�HAVE�BEEN�MISSING”��
Housekeeping�activation�code�XXXXXXXXXXXXXXXXXXXX
Dr.David�Matsumoto��
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2
DISCLAIMER�WARNING…What�you�will�learn� today�will�open�your�eyes�wide
open�to�“see�what�you�have�been�missing.”�Having�this�ability�to�read�people�
accurately�is�a�powerful�tool.��Therefore,��I�caution�you�to�keep�the�skills�you�
learn�into�perspective�and�use�it�responsibly�to�make�better�assessments�of�
others�professionally�and�personally.��
Raise�your�right�hand
Open
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3
Closed
Forward
Back
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What�is�the�Analytic�Approach��to�Evaluating�Truthfulness?
ElicitationTo�gather�information�to�put�the�pieces�together
Who�are�you�Evaluating?
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5
Where�can�I�use�the�skills?
How�can�I�use�this�information?
Who�else�can�benefit�from�training?
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6
In�Sales�Negotiations
Interviewing�and�Human�Resources
Making�Purchases
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7
Purchasing�a�Home
Purchasing�large�Items
Personal�Relationships
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8
Are�there�people�you�can’t�read?
What�you�will�learn�in�the�next�5�hours
“The�7�steps�to�Finding�the�Truth”
� How�to�spot�a�liar�� How�to�elicit�the�truth� How�to�build�instant�rapport�� How�to�read�verbal�objections�� Uncover�hidden�agenda’s� How�to�detect�concealed�emotions�� How�to�base�line�and�norm�witnesses�
How�accurate�are�you?Subjects�right�when�in�front�of�you
Genuine�(R)���������False�(L)��������� Poor lie detectors
� 50% accuracy rate
� Lower without facial cues.
� With facial cues is 67% +
� 58 % body language
� 38% voice
� 7% words (noise)
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9
No�Pinocchio�Response
Unmasking�the�Face�
� Clues�of�deception� Face� Body� Words� Voice� Communication
Facial�Action�Coding�System�
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10
The�7�Universal�Facial�Expressions
� Fear� Anger� Disgust� Happiness����������� Sadness� Surprise� Contempt
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Easily�Confused�Expressions�
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Surprise Fear
Disgust Anger
Happy�������������������������������������������������Contempt
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Sadness Fear
Facial�Recognition�Training�activation�code:�xxxxxxxxxxxx
Look�in�your�book�for�directions
� Kato�case�� disgust� Neil�Entwistle�clip�– duping�delight� Casey�Anthony�clip�� nonverbal�admission
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What�are�you�looking�for?
� Look�for�congruent�or�incongruent��clues
� Does�it�connect�?
� Does�the�facial�expression�match�the�words?
� Does�the�words�match�the�body�language?
� Does�the�words�match�the�voice?
� Facial�expressions�are�the�most�reliable
How�to�use�Reading�FacesOften�it�is�best�to�say�nothing,�except�be�aware
Inquiring�Questions:
� Is�there�anything�more�you�would�like�to�say�about�how�you�are�feeling?
� I�had�the�impression�you�were�feeling�more�than�what�you�said…
� I�sense�that�you�felt�sad,�happy,�angry,�frustrated�etc…�or�is�there�something�you�would�like�to�share?
Cont.…� Inconsistences�and�consistencies
� Are�facial�expressions�congruent�with�words�and�body�language
� Cluster�gestures
� In�Session�clip�– duping�delight
� Tiger�Woods�clip�– no�sadness�or�remorse�in�forehead�(�incongruent)
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Reporter�Clip
� Reporter�was�having�stoke�like�symptoms
� Watch�reporter�as�she�tries�to�recover
� She�makes�an�attempt�to�conceal�emotions
� She�knows�something is�wrong
� Surprise,�fear,�and�sadness�appear
Selective�Attention�Test
� Approved�for�training�purposes�only
CommunicationReading�people�requires�good�communication�skills�
� To�see�things�from�the�others�perspective
� To�elicit�information
� Gather�evidence
� To�use�as�a�baseline
� Tie�it�all�together
� To��find�the�truth�������������������������German�Coastguard
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Be�an�Active�Listener�and�Communicator
� Lean�forward
� 70%�eye�contact
� Body�alignment�� BBR
� Angles�
� Mirror�� subway
Rapport��Building�Techniques
� Mirror
� Pace
� Lead
� Clip�on�mirroring�body�language
Minimal�Encouragers�to�Elicit�Information
� And …so … then…
� Grunts and groans
� Nod head
� My�turn�/your�turn�
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Echoing/Energy�Words�� Repeat�back�the�last�phrase/word� spoken
� Repeat�energy�word�
“I�was�determined to�do�what�was�right.”
� Stay�on�point�with��your�agenda.�
� Asking�a�question� is�dealing�with�your�agenda�not�theirs.
Illustrators,Emblems,and Manipulators
Nonverbal�Gestures
Illustrators� Illustrators�are�physical�acts�that�help�explain�what�is�being�said�but�
have�no�meaning�on�their�own.�
� Waving�the�arms�raising�or�lowering�the�eyebrows,�snapping�the�fingers�and�pounding�the�table�may�enhance�or�explain�the�words�that�accompany�them,�but�they�cannot�stand�alone unlike�emblems.
� People�sometimes�use�illustrators��when�they�can't�think�of�the�right�words,�or�when�it's�simply�easier�to�illustrate,�as�in�defining�"zigzag�"or�explaining�how�to�tie�a�shoe.
� An�illustrator�might�accompany�a�positive�statement�one�moment�and�a�negative�one�the�next.�This�is�not�the�case�with�emblems,�which�have�the�same�precise�meaning�on�all�occasions�for�all�members�of�a�group,�class,�culture,�or�subculture.
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Emblems
� An�emblem�is�a�physical�act�that�fully�takes��place�of�words.�
� Nodding�the�head�up�and�down�in�many�cultures�is�a�substitute�for�saying�"Yes."�
� Raising�the�shoulders�and�turning�the�palms�upward�clearly�means�"I�don't�know,"�or�"I'm�not�sure
Michelle�Obama
� Can�appear�rude�or�cause�embarrassment�
� Can�be�misunderstood��
Emblem�Examples� The�thumb�and�forefinger�in�a�circle�gesture
is�friendly�in�the�U.S
� France�and�Belgium:�"You're�worth�zero”
� Greece�and�Turkey�it�is�an�insulting�or�vulgar�sexual�invitation
� Nodding�the�head�up�and�down�in�many�cultures�is�a�substitute�for�saying�"Yes.“
� Raising�the�shoulders�and�turning�the�palms�upward�clearly�means�"I�don't�know,"�or�"I'm�not�sure."
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Manipulators
� Are�in�one�part�of�the�body�– grooming�gestures
� The�hands,�rubs,�picks,�squeezes,�cleans�or�some�other�part of�the�body
� Casey�Anthony�clip�“In�Session”� Senate�debates
Communicating�with�Illustrators�and�Voice
10�minute�video�
Eye�Movement�Cues�Exercise
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Insert�Disk�2
DECEPTION�DETECTION
� WHY�PEOPLE�LIE� DIFFERENT�TYPES�OF�LIES� MOTIVES� NORMING�AND�BASE�LINING� HOW�TO�SPOT�A�LIAR� INTERVIEWING�AND�INVESTIGATE
Truth�and�Lies
� Truth�� is�what�one�believes�to�be�"their”�truth
� Lies�� knows�the�truth�and�chooses�to�mislead�
� Half�� truths�– telling�the�truth�falsely�or�partially��
� If�one�believes�something�to�be�true�then�it�is�not�a�lie
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Lies
Tactics�
Tactics Physiological�changes
� Persuade� Manipulate� Dodge� Misdirect�� Fear�of�Punishment
� Smiles�inappropriately�� Changes�in�body��
language� Anxiousness� Excessive�blinking� Verbal��hesitations
Why�People�Lie
� Loss�of�Freedom� Avoid�embarrassment� Protecting�someone�else�from�harm� Protecting�yourself�from�harm� To�win�admiration�from�others�through�boasting� Maintain�privacy� The�thrill�of�getting�away�with�something� To�get�away�from�an�awkward�situation
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Serious�Lies� Fear�of�punishment�or�consequences�
� Job� Relationships� Wealth� Life
Clinton�clip
� Serious�lies�create�a�higher�level�of�threat�that�cause�leakages�to�increase�
� Facial�expressions� Voice�and/or�words� Gestures� Gaze
Everyday�Life�Lies
� Are��lies� where�there�is�no�fear�of�being�caught
� No�punishment�or�reward
� Lies�told�more�easily�and�flawlessly.
� Less�detectable�in�demeanor��
The�7�Rules�to�Interviewing�to�obtain�the�Truth
1.�You�must�know�what�you�what�to�obtain
2.�Understand�WHAT�a�person�believes�to�be�the�truth�and�WHY�they�believe�it.
3.�Video�Clip�� obtaining�a�confession
4.�Establish�a�baseline
4.�Be�flexible
5.�Read�behavioral�clues
6.�Save�face�– story�telling�or�themes
7.�Must�establish�and�maintain�rapport
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7�Steps�to�Norming�and�Base�lining
1.�Ask��questions�to�build�rapport�(kids,�family,�work,�and�hobbies)
2.�Observe��normal�behavior�(voice,�words,�and�BL)
3.�Use�this�as�your�baseline
4.�Look�for�inconsistencies�from�the�norm�when�questioning
5.�Note�“Hot�Spots”
6.�Probe�“�Hot�Spots”
7.�Ask�critical�questions
Documenting�Behavioral�Cues
� Xarms�– Crossing�arms
� DB�– Deep�breath
� � No�
� +�Yes
� PptQ�– Repeating�the�question
Detecting�Deception
12�Techniques�of�Verbal�Deception
1. Argumentum�Ignore
2.�The�exaggeration�method
3.�Argumentum�attack
4.�“Petty�fogging”
5.�Poisoning�the�well
6.�Big�lie�or�repeated�assertion
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Continued...
7.�You�don’t�understand�tactic
8.�Lying�by�referral
9.The�third�person�gimmick
10.�Loophole�� lying
11.The�non�responsive�liar
12.�Testing�the�waters
LIWC�� Linguistic�Inquiry�Word�Count
� Computerized�text�analysis�program�
� Extraction�of�deceptive�and�truthful�words
� Analyzes�people’s�personality�
� LIWC�detects�lies�over�truth�– tellers�by�67%
Linguistic�Markers�for�Deception�
� L.I.W.C��� Linguistic�Inquiry�and�Word�Count
In�your�workbook��are�the�results�on�the�Anthony�case
� Liars�use�fewer�first�person�singular�pronouns�(self)
� Liars�use�more�third�person�pronouns�(others)
� Liars�use�more�(negative�emotion�words)
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Truthful�Behavioral�Attitudes
� Composed�and�controlled�movements� Rational��answers� Maintains�eye�contact� Strong�judgments�towards�crime� Longer�relevant�responses� Volunteers�relevant�information�� Thoughtfulness�in�responses� Strong�denials�in�strength�and�frequency
Deceptive�Behavioral�Attitudes
� Closed�posture� Overly�calm� Long�delays�before�answering� Void�of�descriptive�language� Answers�question�early� Frequent�movements� Insincere�or�phony� Offers�irrational�or�contradictory�responses
Truthful�Body�Language
� Sits�upright�and�erect� Hands�away�from�face�� Open�body�language� Leans�forward�in�listening�position� Belly�Button�Rule�� aligned�with�interviewer
� Relaxed�and�casual�body�posture�
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Deceptive�Body�Language� Body�is�pulled�in�(turtle�like)� Angles�body�towards�door�or�away�from�
interviewer� Stiff�or�frozen� Eye�locks� No�alignment�with�interviewer� Hands�over�face� Barriers� Slumping� Action�stance��� Rapid�posture�changes� Lack�of�illustrators
Casey�Anthony�video�
Signs�of�Surrender�
� Head�goes�back,�closes�eyes�and�sighs.��Then�leans�forward�in�defeated�position�(surrendering�position)
� Arms�out�front��and�wimpy�(fig�leaf)� Hands�cupping�ones�head� Covering�ones��face�with�their�hand� Emotional� Surrender
Tying�it�all�together
� Voice
� Words
� Body�Language
� How�to�Spot�a�Liar�� video
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1
TECHNIQUES OF VERBAL DECEPTION
The following are taken from Warren D. Holmes, “How the Guilty Revealed Themselves,” Vol.
6, No. 4, pp. 325-336, Polygraph--Journal of the American Polygraph Association; Linthicum
Heights, MD; December, l979.i
Argumentum ad ignoratim. This technique is based on the faulty assumption that if the
government can't prove you did it; it automatically proves that you didn't. This type of argument
is easily recognized. Instead of denying they did the crime, the subject attacks the government's
case.
The Exaggeration Method. In this technique the subject will exaggerate your position, just so
he can attack it. For example, he might say to you "You guys think everybody is a thief. Do you
think the Pope is a thief too?" This subject has just changed the allegation regarding himself to
an attack against the Catholic Church and is trying to make the Pope his co-defendant. It's
awfully hard to attack the church and the Pope, and this man banks on that.
Argumentum ad Hominum. This device is not to attack the allegation, but to attack the accuser.
For example, in a sexual assault case, instead of denying he raped her, the subject will attack the
victim as being a slut and a liar.
“Petty-Fogging” is a device by which the subject tries to tie up the interviewer by arguing about
trivial points and fine distinctions, rather than addressing the issues. For example, regarding a
theft case from a bonded container, the subject might raise issue about what the weather was that
night, something that was non-pertinent to the actual crime.
Poisoning the Well is a well-known debating tactic which in effect tries to discount your
opponent’s argument in advance. For example, if you make a statement regarding some point of
evidence, the subject might say, "You really don't expect anyone to believe that do you?" Or in
the initial interview when you confront the subject with the allegation against him, he states, "Me
do that. Don't be silly." This subject may also try to "poison the well" about the use of a
polygraph by saying that he doesn't believe it works or the courts don't accept the results of
polygraph tests.
Big Lie or Repeated Assertion. This is based on the assumption that if you say something often
enough and loud enough, some people will begin to believe it. The repeated denial of the crime
reinforces the subject's ability to lie. Interviewers should not give the subject an opportunity to
repeatedly deny the crime during questioning.
You Don’t Understand Tactic is a device used by many clever liars to block in-depth
interrogation. They will sometimes say, "You wouldn't understand" or "You don't know how
these things work." This tactic is most often used by informants.
Lying by Referral is the attempt by the subject to block the in depth interview by referring to
previous statements they had made. For instance, he might say, "I have already told the other
agents about that," or "Why don't you check the court records about that." These individuals are
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2
afraid to repeat their stories because they can't always remember what they already said and don't
want to develop inconsistencies in their "stories."
The Third Person Gimmick is a very interesting device where the subject becomes a witness in
his own behalf by stating things like, "Ask anyone, Joe Blow (himself) is not a thief," or "I want
you to know that Joe Blow (himself) is no liar." The person using this tactic is often loud and
boisterous.
Loophole Lying. Loophole liars are the individuals not sure about what you already know or can
prove. They will make statements like "not that I remember" or "to the best of my recollection."
This individual is in effect qualifying his answers in case he is later confronted by contrary
evidence. He is a dodger, dodging the facts.
The Non-responsive Liar. These individuals love time-delaying tactics such as saying "Who
me?" or "Would you mind repeating the question?" The non-responsive liar will try to put the
interrogator on the defensive by making statements such as "Are you calling me a thief?" or
"Why would I do something like that?"
Testing the Water. This individual is the one who after the interview calls you up and asks you a
non-related question or comes back into the office to ask directions. This man just wants to get as
much feedback as possible regarding your feelings about his position.
In addition, when a suspect makes statements like, "To tell you the truth," "I wouldn't lie to you,"
to the best of my knowledge," or "I swear to God," they are probably going to follow these
statements with a lie.
The following was written for this manual by Mark Frank, Ph.D. Rutgers University.
i. Holmes, Warren D. “How the Guilty Revealed Themselves” ; Polygraph--Journal of the
American Polygraph Assocation, Vol. 6, No. 4, pp. 325-336; December, 1979.
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������������������������������������������������������������������������������������������������������������������������������������������
Documenting Behavior Cues
3�
� There is no Pinocchio response � Build rapport then norm and baseline prospect � Leakage and “Hot Spots” � Look for deviations � What is a Lie? � Half – truths � Telling the truth falsely � Concealment � What is truth? � Inattentive blindness
Behavior Provoking Questions _- Save –face /never accuse/ minimize
1. Why do you think someone would take money from the cash drawer?2. Is there anything you would like to get off your chest?3. What do you think the punishment would be if someone was dishonest in our company?4. Have you ever borrowed something and forgot to return it?5. Was there any one else that could have taken the money?
Documenting Behavior Clues
1. Breaking gaze to right_____________________________________________________ 2. Xarms- Crossing arms____________________________________________________ 3. Xlgs – Crossing legs______________________________________________________ 4. CT – Clearing throat______________________________________________________ 5. DB – Deep breath________________________________________________________ 6. D I – I – Direct eye to eye_________________________________________________ 7. e – early response_______________________________________________________ 8. … Delayed response_____________________________________________________ 9. Grm – Grooming behavior_________________________________________________ 10. ILL – Illustrators_________________________________________________________ 11. Lgh – Laugh____________________________________________________________ 12. MIC – Move in chair______________________________________________________ 13. – NO, + YES ___________________________________________________________14. PptQ – Repeating the question_____________________________________________ 15. Scr – Scratch___________________________________________________________ 16. SIC – Shift in chair_______________________________________________________ 17. // - Stop and start verbal behavior____________________________________________ 18. ! – Strong denial___________________________________________________
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Anthony Case Language Analysis
James W. Pennebaker
Department of Psychology
University of Texas at Austin
www.psy.utexas.edu/Pennebaker
For the last several years, my research team has been involved in the analysis of natural language
as a way of understanding personality, emotional state, motivations, leadership, group processes,
and deception. Most of this work focuses on a class of words called function words – basically
the “junk words” that most of us never notice. Examples include pronouns (I, she, you),
prepositions (to, with, that), articles (a, the), conjunctions (but, and), auxiliary verbs (is, have),
etc. Function words are processed in the brain differently from nouns and regular verbs and are
generally very difficult to control or even hear in daily conversation.
Most relevant are studies on the detection of deception. Across five different laboratory studies
with college students, we have been able to analyze the words people use when telling the truth
versus when lying at rates well above chance. In general, we reliably catch lying at about 65%
where 50% is chance. Note that humans who read the transcripts only hit 53% and professionals
who watch videotapes average 57-63%. (You can download this study from the publications
link on my website – the paper is by Newman et al, 2002).
More recently, working with a private investigator, Denise Huddle, we have tracked down the
transcripts of about 40 trials where people were found guilty. About half were individuals who
were initially found guilty and then, on top of that, were convicted of perjury. The remaining
group were people found guilty but who were later exonerated, usually by DNA. In this project
– which has not yet been published, we have been quite successful in distinguishing guilty from
not guilty.
Using the language markers of deception and guilt, we used my text analysis computer program
(Linguistic Inquirer and Word Count, LIWC) to study transcripts of three suspects in the Caylee
Anthony murder. The transcripts included:
George Anthony interview by Yuri Melich, July 24, 2008
George Anthony surreptitious recording by Melich, September 5, 2008
Casey Anthony interview by Melich, July 21, 2008
Casey, Cindy, Lee Anthony jail call, July 16, 2008
Lee Anthony interview by Eric Edwards, July 29, 2008
All of the words used by Casey, George, and Lee were separated and analyzed. The numbers in
the table refer to percentage of total words used by each person. So, for example, 8.83% of all
the words Casey Anthony used were 1st person pronouns – most of which were 1
st person
singular pronouns (I, mine) and only 0.15% were first person plural pronouns.
In the table, the column labeled “High Number” refers to the interpretation of what a high
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percentage refers to – a truthful versus deceptive response. Consequently, a high number for 1st
person singular pronouns refers to the truthful response. A high number for “me” words, on the
other hand, indicates deceptiveness. The column “Suspect” refers to who of the three suspects
comes across as most deceptive. As is apparent, Lee Anthony’s responses tend to be most
suspicious across language dimensions.
Finally, some items in the last two columns are bold and some are not. A bold entry suggests
one that is more trustworthy. Trustworthiness is based on the reliability of the language
dimension to capture deceptiveness and, in the case of the Suspect column, the magnitude of the
differences among speakers.
Examples Casey George Lee High
number
Suspect
Total Pronouns
Personal Pronouns
1st person 8.83 11.44 6.42 True Lee
1st person
singular
I, me 8.68 9.96 5.80 True Lee
I I, I’m 6.78 7.42 3.43 True Lee
me Me 0.64 0.87 1.42 Lie Lee
1st person
plural
We, us 0.15 1.48 0.62 True Casey
2nd
person You, your 1.65 2.94 5.59 Lie Lee
3rd
person He, they 4.31 4.90 3.53 Lie George
3rd
person
singular
She, he 3.12 4.42 2.99 Lie George
3rd
person
plural
They, them 1.19 0.48 0.54
Impersonal Pronouns It. Those 6.28 7.46 9.65 Lie Lee
Emotion/Affect
Positive affect Happy,
good
2.02 3.21 2.33 True Casey/Lee
Negative affect Hate, Sad 1.97 1.13 1.42 True George
Other dimensions
Exclusive words Except, but 3.31 3.37 3.10 True -
Discrepancy words Would,
should
2.03 1.70 1.35 Lie Casey
Tentative Maybe 2.80 2.66 2.32 Lie -
Certainty Absolute 1.15 1.46 2.90 True Casey
Motion verbs Go, move 1.62 1.99 3.90 Lie Lee
Time Clock, day 6.23 5.62 5.18 True Lee
Future tense verbs Will 1.00 1.14 0.80 Lie -
Social words Friend, talk 13.1 17.4 16.2 Lie George/Lee
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Interpretation
Based solely on the use of language, Lee Anthony’s statements can be characterized as the most
deceptive of the three people. This could reflect a number of issues, including his withholding
basic facts or knowledge about the case. It could also indicate a profound suspicion of the
people he is talking to. Because we do not have extensive language samples where he is clearly
telling the truth, it is possible that his language may simply reflect the way he usually speaks.
Just as Lee appears most deceptive, George Anthony has a language style that is the least
deceptive. Casey is somewhere in between.
Lie detection through word analysis is in its infancy from a scientific perspective. As with other
forms of lie detection such as the polygraph, these results should be considered as clues to
further investigation rather than as scientific facts. A more detailed language analysis could
likely provide a slightly more trustworthy conclusion. However, if only one of the three people
is truly deceptive, these results would suggest that the odds of the guilty person being Lee
Anthony would probably be about 60% where 33% is chance.
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������������������������������������ Glossary
1. Base-lining – Is the initial observation of behavioral patterns at the
beginning of face-to-face communication. This establishes a beginning
point to observe changes to compare and contrast.
2. Cluster Gestures – Are a combination of gestures that are especially
reliable indicators of a person's true feelings. These combinations are
called gesture clusters.
3. Duping Delight - Can occur with truthful person, not likely in this
context when his own future is at stake. But some people feel superior to
law enforcement officers and enjoy being suspected when they know the
police are on the wrong track. And some innocent people enjoy the risk,
the danger of being under suspicion of a crime they didn’t commit.
4. Emblems - Are the non-verbal equivalent of a common word or phrase.
5. Illustrators - Are physical acts that help explained what is being said but
has no meaning on their own.
6. Leakage - This occurs when we say one thing but our body language
gestures give a different impression.
7. Manipulators - Are movements in which one part of the body touches
another body part that is also known as a self-soothing gesture.
8. Mirroring – Is the act in which one mimics the body position, breathing
patterns, and/or vocal intonation, pace and rhythm of another person
when sitting or standing.
9. Norming – Is the observance of one’s normal behavior in a non-
threatening environment.
10. Othello Error ��The phrase “Othello Error” was coined by Paul Ekman
in his book, TELLING LIES (1985). According to Ekman, “Othello
7
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11.Error” occurs when a suspicious observer discounts cues of truthfulness,
given the observer’s need to conform her observations to her suspicions,
which are usually of deception. Essentially, Othello Error occurs “when
the lie catcher fails to consider that a truthful person who is under stress
may appear to be lying.”
11. Rapport Building – Is the harmonious, empathetic, or sympathetic
relation or connection to another self.
8
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Company Logo
Books
Emotions Revealed—Dr. Paul Ekman
Unmasking the Face—Dr. Paul Ekman
Why Kids Lie—Dr. Paul Ekman
Instant Rapport—Michael Brooks
The Magic of Rapport—Jerry Richardson
The Anatomy of Interrogation Themes—Louis C. Senese
Telling Lies—D. Paul Ekman
Memory—Enhancing Techniques For Investigative Reporting—R. Edward Geiselman, Ph.D. & Ronal P. Fisher, Ph.D.
Recommended Reading