table of contents - vmware · troubleshooting the oracle enterprise manager adapter instance.....67...

Table of ContentsLab Overview - HOL-PRT-1463 - vCenter Operations Manager Management Pack forOracle Enterprise Manager ............................................................................................... 2

Lab Guidance .......................................................................................................... 3Module 1 - Oracle Enterprise Manager Management Pack Introduction (15 Min)..............4

Overview of Oracle Enterprise Manager.................................................................. 5View Performance, Health, and Availability Metrics for Oracle Workloads...............7

Module 2 - Installation of Oracle Enterprise Manager Management Pack (15 Min) .........13Overview of Management Pack Installation .......................................................... 14Management Pack Installation for vApp Version ................................................... 15Management Pack Files and Folders...................................................................... 19

Module 3 - Configuration of Oracle Enterprise Manager Management Pack (30 Min) .....23Overview of Management Pack Configuration....................................................... 24Adding Oracle Enterprise Manager Credentials..................................................... 25Adapter Instance Configuration ............................................................................ 28Verifying Adapter Data.......................................................................................... 31Licensing the Management Pack........................................................................... 34Reducing Metrics Collected Through Advanced Filtering Configuration ................37

Module 4 - Understanding Oracle on VMware Relationships (15 Min) .............................40Overview of VMware Relationships ....................................................................... 41Environment Overview and Relationship Mapping ................................................ 42

Module 5 - Performance, Health, and Availability Diagnosis Using Oracle EnterpriseManager Dashboards (30 Min) ........................................................................................ 46

Overview of the Dashboards Provided with Management Pack.............................47Oracle EM Managed Environment Overview Dashboard .......................................48Oracle Databases Overview Dashboard................................................................ 55Oracle Hosts Overview Dashboards ...................................................................... 57Oracle Relationship Dashboard ............................................................................. 59Oracle DB VM Mashup Dashboard......................................................................... 62

Module 6 - Troubleshooting and Trend Spotting the Oracle Enterprise ManagerManagement Pack (15 Min)............................................................................................. 66

Troubleshooting the Oracle Enterprise Manager Adapter Instance .......................67

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Lab Overview - HOL-PRT-1463 - vCenter

Operations ManagerManagement Pack for

Oracle EnterpriseManager

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Lab GuidanceThe Management Pack for Oracle OEM provides unified management of OracleWorkloads Running on VMware through a tool that both Oracle admins and VMwareadmins can jointly use to understand the relationship, availability, performance, as wellas bottlenecks within your converged Oracle and VMware environment. This enablesintelligent operations and the ability to proactively avoid performance issues and gaindeep insights into the health, risk, and efficiency of Oracle running on VMware. On topof it all, you gain vCenter Operations native capacity planning and predictive analyticsto forecast critical Oracle related outages well before they occur.

Learn how to get the most out of your data contained in Oracle Enterprise Managerusing vCenter Operations Manager. This lab will guide you through the process ofinstalling and configuring the vCenter Operations Management Pack for OracleEnterprise Manager, as well as walk you through common use cases on how to utilizethe management pack to achieve comprehensive visibility and insights into theperformance, capacity, and health of the monitored infrastructure. The entire lab willtake 2 - 3 hours to complete. Each module in the lab is independent and can beperformed in any order.

Table of Contents

This Hands on Lab will contain the following modules.

1. Oracle Enterprise Manager Management Pack Introduction - Beginner, 15Minutes

2. Installation of Oracle Enterprise Manager Management Pack - Beginner,15 Minutes

3. Configuration of Oracle Enterprise Manager Management Pack -Intermediate, 30 Minutes

4. Understanding Oracle of VMware Relationships - Advanced, 15 Minutes5. Performance, Health, and Availability Diagnosis Using Oracle Enterprise

Manager Dashboards - Intermediate, 30 Minutes6. Troubleshooting and Trend Spotting the Oracle Enterprise Manager

Management Pack - Advanced, 15 Minutes

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Module 1 - OracleEnterprise ManagerManagement Pack

Introduction (15 Min)

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Overview of Oracle Enterprise ManagerWhat is the vCenter Operations Management Pack for Oracle Enterprise Manager? TheManagement Pack takes in metrics about “Targets” (managed objects like databases,listeners, servers, data stores, etc.) along with Oracle performance data, availabilitydata, configuration data, and relationship data. The Blue Medora Management Pack canthen take advantage of the advanced event correlation and predictive analyticcapabilities that make vCenter Operations the most powerful tool for helping IT Adminsto maintain the health of, reduce risk of issues occurring in, and to optimize, the ITenvironment.

Why deploy vCenter Operations for Oracle EnterpriseManager?

vCenter Operations Manager provides the following benefits when used in conjunctionwith Oracle Enterprise Manager:

1. Unified Management of Oracle Workloads Running on VMware: provides a toolthat both Oracle admins and VMware admins can jointly use to understand therelationships, availability, performance, and bottlenecks within your convergedOracle and VMware environment.

2. Intelligent Operations: ability to proactively avoid performance issues and gaindeep insights into the health, risk, and efficiency of Oracle running on VMware.

3. vCenter Operations Native Capacity Planning and Predictive Analytics: forecastscritical Oracle related outages well before they occur.

For each configured OEM ‘Target’ (i.e. a Database, an Operating System, a WebLogicJ2EE instance, etc), OEM collects and storeshundreds of near-real-time health,performance, availability, and configuration metrics. These are the same metrics thatare used within OEM to visualize Oracle environments and generate alerts on issues.

The Blue Medora vC Ops Management Pack for OEM makes all these essential Oracle-related metrics available within vCenter Operations Manager. It allows the use ofvCenter Operations Manager’s capabilities to identify performance issues and gain deepinsights into the health, risk and efficiency of your virtual and physical Oracle workloads(the underlying operating systems and in particular related VMware infrastructure, ifapplicable). The Blue Medora Management Pack for OEM helps customers recognizeand address symptoms that threaten performance and availability, before thesymptoms become issues that impact business users and the business itself.

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Leverage Oracle Focused Real-time Metrics

The next generation vCenter Operations Management Pack for OEM provides deepvCenter Operations visibility into a customer’s entire OEM managed estates includingcritical data on Oracle technologies such as:

• Oracle Database, Oracle RAC, Oracle Database Listener, ASM, ASM Clusters,Oracle TimesTen Database

• WebLogic Servers, J2EE Applications, WebLogic Clusters & Pools, Tuxedo• Oracle Identity Management, Goldengate• Oracle Exadata, Oracle ZFS Storage Appliances, Oracle Pillar Storage• PeopleSoft, Siebel CRM, JD Edwards, Oracle E-Business Suite, and Oracle Fusions

Apps

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View Performance, Health, andAvailability Metrics for OracleWorkloadsThe greatest benefit of connecting vCenter Operations to Oracle Enterprise Manager isthat it allows customers to have a unified and integrated view of their critical Oracleworkloads that are virtualized with VMware. This integration reveals the key metrics thatmust be monitored, tracked, and measured from each platform to ensure overall systemavailability and efficiency.

Log in to the vCenter Operations Manager Admin Interface

In Google Chrome, click the vCOps Admin bookmark. Log in to the Admin Interfacewith user "admin" and password "VMware1!".

Note: This step is only required if the error "...product is unlicensed or cannot connect tothe vSphere Server..." occurs when logging in to the vCenter Operations ManagerCustom UI.

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Log in to the vCenter Operations Manager Environment

In Google Chrome, click on the vCOps Custom bookmark. Log in to the CustomInterface with user "admin" and password "VMware1!".

Note: If the error "...product is unlicensed or cannot connect to the vSphere Server..."occurs, simply logging in to the vCenter Operations Manager Admin Interface as"admin" with the password "VMware1!" will fix the issue.

Open the Dashboards

The vCenter Operations Management Pack for Oracle Enterprise Manager comes withpowerful out-of-the-box dashboards.

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Managed Environment Overview

Oracle EM Management EnvironmentDashboard is your high level view of your entireOracle environment from vC Ops.

Oracle Databases Overview

In the Oracle Database Overview dashboard, you can look at the Top Oracle Databasesby ten different key performance indicators.

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Oracle Hosts (Operating Systems) Overview

The Oracle Host Overview dashboard allows you to look at the top Oracle Hosts by ninedifferent operating system key performance indicators.

Oracle Relationships

The Oracle Relationship dashboard provides a single view of the database and itsrelated operating system and virtual machine key performance indicators.

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Oracle DB VM Mashup

The Oracle DB VM Mashup dashboard shows a side-by-side view of the key performanceindicators for both the Oracle database and the related VMware virtual machine.

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Oracle Adapter Status

The Oracle Adapter Status dashboard is a diagnostic tool provided with themanagement pack to give a quick view of the adapter's performance and status.

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Module 2 - Installation ofOracle Enterprise

Manager ManagementPack (15 Min)

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Overview of Management PackInstallationThis module will guide you through the installation of the Management Pack and giveyou an overview of the important files and folders created in the installation. Thismodule is a beginner module that will take around 15 minutes.

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Management Pack Installation for vAppVersionThis article presents step-by-step instructions to install the vCenter OperationsManagement Pack for Oracle Enterprise Manager. When completed, the managementpack will be fully installed including all dashboards and super metrics. It will takeapproximately 15 minutes to complete the installation.


In Google Chrome, click on the vCOps Admin bookmark. Log in to the Admin Interfacewith user "admin" and password "VMware1!".

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Upload the PAK File

On the Update tab, click Browse to locate the PAK file on the desktop. Click Updateand then click OK to confirm the update. The upload might take several minutes.

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Update the Adapter

Read and accept the End User License Agreement and click OK. Click OK to confirm theupdate process. The update might take several minutes.



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Describe the adapters

Select Admin > Support, then click on the Info tab. Find the adapters Info pane andclick the Describe button in the upper right corner of the pane. Click Yes to start thedescribe process and click OK. The describe may take several minutes.

Verify the Adapter Installed Successfully

After the adapter has described, verify that the build number in the Adapter Versioncolumn for the adapter matches the build number in the PAK file that you uploaded.

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Management Pack Files and FoldersThe Oracle Enterprise Manager management pack is configured through several files.This article will explore those.

Connect with PuTTY

Open the PuTTY application. In the PuTTY Configuration dialog click on Session andselect the vcops-analytics in Saved Sessions. Click the Load button to and then open theconnection.

When prompted, log in as root with the password VMware1!

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Navigate to the adapter directory

Run the command:

cd $ALIVE_BASE/user/plugins/inbound/oem_adapter3/

This will move you to the location where the adapter is installed.

View the properties file

Run the command:

cat conf/oem.properties

This file configures various aspects of collection for the management pack. A laterarticle will explore oem.properties in detail.

View the ResourceGroups file

Run the command:

cat conf/resourceGroups.conf

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This file determines which resource groups should be included in collection. A laterarticle will explore resourceGroups.conf in detail.

View the describe file

Run the command:

cat conf/describe.xml

A standard part of any vCenter Operations Manager management pack, describe.xmldefines the structure of resource kinds, credentials, and more. It also defines label textfor everything in the management pack.

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View the Version file

Run the command:

cat conf/version.txt

This file simply contains version information of the management pack.

View the License file

Run the command:

cat conf/license.properties

This file contains the license information that activates the adapter. A later article willexplore license.properties in more detail.

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Module 3 - Configurationof Oracle Enterprise

Manager ManagementPack (30 Min)

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Overview of Management PackConfigurationThis module will detail the configuration and licensing of the Oracle Enterprise ManagerAdapter through the used of the vCenter Operations Manager web interface and thefiles installed with the management pack. This module is and intermediate module thatwill take 15 to 30 minutes to complete.

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Adding Oracle Enterprise ManagerCredentialsAn Oracle Enterprise Manager adapter instance uses a user name and password toconnect to the Oracle Enterprise Manager database. You use this user name andpassword to create a credential for the adapter instance in vCenter Operations Manager.

You can add the credential before you create the adapter instance and select the correctcredential when you define the adapter instance, or you can add the credential whenyou define the adapter instance.




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Navigate to the Custom Interface

Open Google Chrome and click the vCOps Custom bookmark. Log in as "admin" withthe password "VMware1!".

Note: If the error "...product is unlicensed or cannot connect to the vSphere Server..."occurs, simply logging in to the vCenter Operations Manager Admin Interface will fix theissue.

Open the credential management screen

Navigate to Environment> Configuration> Credentials

Filter the view

Select OEM Adapter from the Adapter Kind drop-down menu. Select OracleDatabase Credentials from the Credential kind drop-down menu.

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Add the credential

At the top of the list of credentials, next to Action, click Add. Type a unique name forthe credential instance in the Instance name text box. Type "root" in the User nametext box. Type "VMware1!" in the Password text box. Click OK.

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Adapter Instance ConfigurationAn Oracle Enterprise Manager adapter instance uses a user name and password toconnect to the Oracle Enterprise Manager database. You use this user name andpassword to create a credential for the adapter instance in vCenter Operations Manager.

You can add the credential before you create the adapter instance and select the correctcredential when you define the adapter instance, or you can add the credential whenyou define the adapter instance.




Open the adapter instance management screen

Navigate to Environment > Configuration > Adapter Instances.

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Filter the view

Select vCenter Operations Server from the Collector drop-down menu. Select OEMAdapter from the Adapter Kind drop-down menu.

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Add an Adapter Instance

Click the Add New Adapter Instance icon. Select OEM Adapter in the Adapter Kinddrop-down menu. Type a name for the adapter in the Adapter Instance Name textbox. Type "jdbc:oracle:thin:@em-oel6-it:1521:OEM12C" in the JDBC URL text box. SelectAll resource kinds from the Resource Kinds drop-down menu. Select sysman fromthe Credential drop-down menu. Click OK to create the adapter instance.

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Verifying Adapter DataAll metrics collected in vCenter Operations Manager can be viewed and verified throughthe user interface. This module will show you how to located and verify the data givenby the Oracle Enterprise Manager Adapter.




Navigate to the Environment Overview

Choose the Environment > Environment Overview menu option.

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Show Detail for OEM - Cluster

In the navigation tree on the left, expand Resource Kinds. Choose OEM - Cluster.Select oradb-cluster from the list on the right. Click the Show Detail icon.

Explore the available metrics

In the metric selector in the bottom left, expand Private Interconnect. Double-clickPrivate Interconnect Transfer Rate (MB/sec) and observe the graph on the right.View as many more metrics as you like, then return to the Environment Overviewscreen by using your browser's back button or the Environment > EnvironmentOverview menu option.

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Repeat the process

This process can be repeated to display data on any available metric.

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Licensing the Management PackThe Management Pack requires a valid license for full operation.

Connect with PuTTY

Open the PuTTY application. In the PuTTY Configuration dialog click on Session andselect vcops-analytics from the Saved Sessions list. Click the Load button and thenOpen the connection.

When prompted, log in as root with password VMware1.

Navigate to the conf Directory

Run the command:

cd $ALIVE_BASE/user/plugins/inbound/oem_adapter3/conf/

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Edit the license key file and add the key

Use your favorite terminal editor to open the file named license.properties.

Set the licenseKey property to your key. For this example, the entire file should read:

licenseKey=1/BlueMedora/07-18-2014/trial/08-07-2014/Unlimited/4D2F6447E1EC528FC157E970A42885B8EDEA049C

There are no spaces in the license key.

Log in to the Custom UI

Now the adapters need to be restarted. This is done in the vCenter Operations ManagerCustom UI.

Open Google Chrome and click the vCOps admin bookmark. Log in as "admin" with thepassword "VMware1!".


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Restart the Adapter Instances

Navigate to Environment > Environment Overview. On the left side, select AdapterInstances > OEM - Adapter Instances. Click on the the OEM - Adapter Instance taband make sure that it is highlighted as shown. Then select all adapter instances andclick the Stop Collecting icon, then click the Start Collecting icon.

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Reducing Metrics Collected ThroughAdvanced Filtering ConfigurationThe resourceGroups.conf file allows turning on and off resource groups. Turning off aresource group will cause it to not be collected from Oracle Enterprise Manager oradded into vCenter Operations Manager. Limiting the number of resource groups resultsin higher performance both for Oracle Enterprise Manager (faster query execution) andvCenter Operations Manager (reduced processing and storage requirements).

This file is created when the first collect cycle starts for an adapter instance, and willcontain all Resource Groups present in MGMT$METRIC_CURRENT. By default, onlyResource Groups that are not instanced will be marked to collect (i.e., the value for thecolumn key_value in MGMT$METRIC_CURRENT is null).

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Connect with PuTTY

Open the PuTTY application. In the PuTTY Configuration dialog click on Session andselect vcops-analytics from the Saved Sessions list. Click the Load button and thenOpen the connection.

When prompted, log is as root with password VMware1!.

Navigate to the adapter directory

Run the command:

cd /usr/lib/vmware-vcops/user/plugins/inbound/oem_adapter3/

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View the resourceGroups.conf file

Run the command:

cat conf/resourceGroups.conf

Each line has three fields, separated by a pipe (‘|’). The first is the target_type, thesecond is the resource_group, and the third determines whether the Resource Group ismarked to collect. To mark a resource Group to collect, set the third column to ‘X’.

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Module 4 - UnderstandingOracle on VMware

Relationships (15 Min)

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Overview of VMware RelationshipsThis module will show how the Oracle Enterprise Manager Adapter uses relationships tomonitor a system's health. These relationships are useful when determining the rootcause of a system's errors. This module is an advanced module that will take about 15minutes.

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Environment Overview andRelationship MappingFor each configured OEM ‘Target’ (i.e. a Database, an Operating System, a WebLogicJ2EE instance, etc), OEM collects and stores hundreds of near-real-time health,performance, availability, and configuration metrics. These are the same metrics thatare used within OEM to visualize Oracle environments and their relationships.

For each OEM 'Target', the management pack creates a Resource Kind andcorresponding Resource Instance in the vCOps environment. The resource relationshipsfrom EM are maintained and integrated into the virtualized infrastructure when possible.




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View a Resource Kind

Navigate to Environment > Environment Overview. In the tree on the left, expandResource Kinds. In the tree, select OEM - Database Instance. On the right, selectOEM12C. Click the Show Detail button.

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View Metric Data

Every metric collected for the resource is available in the Metric Selector tree view inthe bottom left. Double click on any of the metrics to view its graph in the MetricGraph widget.

View Relationships

View the relationship chart in the top right. The current resource is in the middle, withparents above and children below. Health can easily be seen as a colored square.

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View Related Resource

View the relationship chart in the top right. The current resource is in the middle, withparents above and children below. Health can easily be seen as a colored square.

Select em-oel6-it.bluemedora.localnet in the relationship chart. Click the ResourceDetail button.

View Relationships

Return your attention to the relationship chart in the top right. The em-oel6-it.bluemedora.localnet Oracle Host resource is now shown in the middle of thehealth tree chart with the database below it as a child resource.

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Module 5 - Performance,Health, and AvailabilityDiagnosis Using Oracle

Enterprise ManagerDashboards (30 Min)

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Overview of the Dashboards Providedwith Management PackAll of the Oracle EM target types are now available to be ingested into VMware vCenterOperations Enterprise Edition and come with powerful out-of-the-box dashboards toprovide immediate value. In this module we will take a look at a few of those Oraclespecific dashboards.

The management pack ships with six out-of-the box dashboards.

• Oracle EM Managed Environment• Oracle DB VM Mashup• Oracle Databases Overview• Oracle Hosts• Oracle Relationships• Oracle Adapter Status

The module will walkthrough each dashboard and explain how each is used tounderstand the Oracle Enterprise Manager environment and should take 15-30 minutesto complete.

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Oracle EM Managed EnvironmentOverview DashboardThe Oracle EM Management EnvironmentDashboard is your high level view of yourentire Oracle environment from vCenter Operations Manager. This dashboard includes ahandful of widgets designed to promote availability and key metrics to the surface orquick analysis of your environment.







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Open the Dashboard

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Oracle Heat Maps Widget

On the left side of the dashboard is the Oracle Heat Maps Widget. For each Oracledatabase in the Oracle Enterprise Manager environment, it will display a block coloredto indicate the current health of the database and size the block to display the currentmemory usage of the database.

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Select the OEM12C database from Heat Map

Select, from the heat map widget, OEM12C to view data collected from the adapter.

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Oracle Relationships Widget

Focusing on the Oracle Relationships view, this key widget is used as your starting pointfor diagnosing issues within the environment, understanding the relationship betweenthe Oracle layer and the VMware layers, and highlighting where issues may beoccurring. It is an intuitive way to perform root cause analysis.

By selecting the OEM12C database from the heatmap, the relationship widget displaysall the resources relating to the database in the relationship widget. This gives a quickview of the health of each resource affecting the performance of the selected object.

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Select the Clustered Database from the RelationshipWidget

All the related resources are now highlighted to reflect the the relationships of theclustered database.

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Database Key Performance Indicators

On the right side of the dashboard are the key performance metrics for Oracledatabases broken down into four top 25 analysis widgets. Each widget displays thedatabases with the highest usage for the given metric.

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Oracle Databases Overview DashboardIn the Oracle Database Overview Dashboard, you can look at the Top Oracle Databasesby ten different key performance indicators.

Open the Dashboard

Click on the Dashboards tab in vCenter Operations Manager. Then click Oraclefollowed by Oracle Databases Overview to get to the Oracle Database OverviewDashboard.

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Understanding the Dashboard

The Oracle Database Overview dashboard allows you to look at the Top OracleDatabases by ‘Wait Bottlenecks by Active Sessions using I/O’ Widget and drill down toview more information about a specific database -- in this case OEM12c. From here youcan browse any of the hundreds of Oracle database related metrics, graph them, plotmultiple related metrics, and jump to related objects allowing you to understand what isgoing on at a micro level. This dashboard is used to look across the entire OracleDatabase landscape monitored by Enterprise Manager and provide a series of Top 25lists for critical Database key performance indicators. This includes Transactions persecond, Average Instance CPU, Database Hit Ratios, and several key Wait Bottlenecks toname a few.

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Oracle Hosts Overview DashboardsThe Oracle Host Overview Dashboard allows you to look at the top Oracle Hosts by ninedifferent operating system key performance indicators.

Open the Dashboard

In vCenter Operations Manager, navigate to Dashboards > Oracle > OracleHosts(Operating System)

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Understanding the Dashboard

The Oracle Hosts Overview dashboard allows you to look at the Top Oracle Hosts by‘CPU % Used’ Widget and drill down to view more information about a specific operatingsystem -- in this case em-oel6-it.bluemedora.localhost. From here you can browse any ofthe hundreds of Oracle operating system related metrics, graph them, plot multiplerelated metrics, and jump to related objects allowing you to understand what is going onat a micro level. This dashboard is used to look across the entire Oracle Host landscapemonitored by Enterprise Manager and provide a series of Top 25 lists for criticaloperating system key performance indicators.

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Oracle Relationship DashboardThe Oracle Relationship dashboard provides a single view of the database and itsrelated operating system and virtual machine key performance indicators.

Open the Dashboard

Navigate to Dashboards > Oracle > Oracle Relationships

Select Oracle Database Instance

Select OEM12C in the Select: Oracle Database Instance Menu.

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Automatic Oracle Host and Virtual Machine Selection

Once the Oracle database is select the related Oracle Host and Virtual Machine will beselected automatically.

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Viewing the Key Performance Indicators

By selecting the Oracle database on the left, the metric sparkline widgets on the rightwill update to show the key performance indicators for each level in the virtualizedenvironment. Starting with the database metrics at the top to the Oracle Host metrics inthe middle and followed by the related virtual machine on the bottom. In a single view,the most important metrics are visible to help understand the performance and healthof the environment that database operates within.

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Oracle DB VM Mashup DashboardThe Oracle DB VM Mashup dashboard, allows the selection of any Oracle database in theenvironment and it will instantly show a side-by-side view of the key performanceindicators for both the Oracle database and the related VMware virtual machine.

Open the Dashboard

Navigate to Dashboards > Oracle > Oracle DB VM Mashup Dashboard.

Select Oracle Database

Select SCRM5 in the Select Oracle Database Menu.

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Related VMware Virtual Machine KPIs

Once the Oracle database has been selected, the scoreboard widget containing all therelated VMware virtual machine key performance indicators will be populated.

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Oracle Database Configuration and Performance

The right side of the screen contains a set of scoreboard widgets focused on the Oracledatabase. Key database configuration, settings, and performance metrics will populatefor the selected Oracle database.

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Relationships and Trending

At the bottom of the dashboard is a set of metric graphs to quickly display trends andanomalies for the Oracle database key performance indicators. The health andrelationships for the Oracle database are shown in the Health Tree widget.

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Module 6 -Troubleshooting and

Trend Spotting the OracleEnterprise Manager

Management Pack (15Min)

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Troubleshooting the Oracle EnterpriseManager Adapter InstancePerform these general troubleshooting steps to diagnose and correct problems with anOracle Enterprise Manager adapter instance.







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Check the collection state of the adapter instanceresource

Navigate to the Environment > Environment Overview page. In the tree on the left,expand Resource Kinds. Select OEM - Database System. On the right, selectOEM12C_sys. Check the Collection State and Collection Status columns.

Check the Log Files

If Collection Status is not "Data receiving", check the log files. Navigate to Admin >Support. Choose the Logs tab.

Open the Log Settings

Select the vCenter Operations Collector in the left pane, then click the EditProperties button.

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Set the Log level

Set the logger level to an appropriate value (INFO gives a great amount of detail.DEBUG gives even more). Click OK. This will take a few minutes to fully take effect.

View the logs

In the tree on the left, expand vCenter Operations Collector, then adapters andOEM Adapter. Double-click OEMAdapter_2108.log, scroll to the bottom and look forerrors.

Further Details

More troubleshooting information can be found in the vCenter Operations ManagementPack for OEM Installation and Configuration Guide available on the Blue Medora supportportal (support.bluemedora.com).

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ConclusionThank you for participating in the VMware Hands-on Labs. Be sure to visithttp://hol.vmware.com/ to continue your lab experience online.

Lab SKU: HOL-PRT-1463

Version: 20150226-112740

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http://hol.vmware.com/

table of contents - vmware · troubleshooting the oracle enterprise manager adapter instance.....67...

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