tableof contents - meslek.eba.gov.tr

TABLEOF CONTENTS

INTRODUCTION .................................................................................................................................................. 4

1.CURRICULUM DEVELOPMENT PROCESS IN VOCATIONAL AND TECHNICAL EDUCATION .......................................................................................................................................................... 4

2. THE CURRICULUM PERSPECTIVE ................................................................................................... 6

2.1. VALUES ..................................................................................................................................................... 6

2.2. COMPETENCIES .................................................................................................................................... 6

3. ASSESSMENT AND EVALUATION ......................................................................................................... 8

4.CERTIFICATION .............................................................................................................................................. 9

5. ACCOMMODATION AND TRAVEL SERVICES FIELD ..................................................................... 9

5.1. CURRICULUM OBJECTIVES ............................................................................................................. 9

5.2. DURATION .............................................................................................................................................. 11

5.3. REFERENCE DOCUMENTS AND BASES .................................................................................. 11

WEEKLY COURSE SCHEDULE(WCS) IMPLEMENTATION PRINCIPLES ......................... 15

5.5. IMPLEMENTATION PRINCIPLES OF THE CURRICULUM ................................................... 16

5.6. COMPULSORY (*) VOCATIONAL COURSES TABLE ............................................................ 17

6. COURSES ....................................................................................................................................................... 18

6.1. COMMON COURSES ......................................................................................................................... 18

6.2. VOCATIONAL COURSES .................................................................................................................. 18

9TH GRADE VOCATIONAL COURSES AND OUTCOMES ....................................................... 18

GENERAL TOURISM COURSE ...................................................................................................... 18

SUSTAINABLE TOURISM COURSE ............................................................................................. 19

ACCOMMODATION AND TRAVEL SERVICES WORKSHOP ............................................. 20

10th, 11th and 12th GRADE VOCATIONAL COURSES AND OUTCOMES ......................... 21

ACCOMMODATION SERVICES BRANCH ...................................................................................... 21

FRONT OFFICE RESERVATION COURSE ................................................................................ 21

GUEST CHECK-IN AND CHECK-OUT PROCESSES COURSE ......................................... 22

HOUSEKEEPING WORKSHOP COURSE .................................................................................. 23

FRONT OFFICE WORKSHOP COURSE ..................................................................................... 24



ACCOMMODATION MANAGEMENT COURSE ........................................................................ 26



TRAVEL AGENCY BRANCH ................................................................................................................ 28

TOURIST GUIDING COURSE ......................................................................................................... 28

TRAVEL AGENCY WORKSHOP COURSE ................................................................................. 29

AGENCY PACKAGE PROGRAMS WORKSHOP COURSE .................................................. 30

ANATOLIAN CULTURE COURSE .................................................................................................. 31

BOOKING AND STATISTICAL TRANSACTIONS WORKSHOP COURSE ...................... 32

ANIMATORING BRANCH ...................................................................................................................... 33

ANIMATION SERVICES COURSE ................................................................................................. 33

SPECIAL EVENTS PRACTICES COURSE ................................................................................. 33

ANIMATION ACTIVITIES WORKSHOP COURSE .................................................................... 34

SPORTS ACTIVITIES IN ANIMATION WORKSHOP COURSE ........................................... 34

TECHNICAL SUPPORT IN ANIMATION ...................................................................................... 35

DANCE AND MUSIC ACTIVITIES IN ANIMATION WORKSHOP COURSE .................... 36

PREPARATION FOR WORK LIFE ................................................................................................. 36

STAGE PRACTICES WORKSHOP COURSE...................................................................... 37

6.3. ON-SITE VOCATIONAL TRAINING ....................................................................................... 37

6.4. ELECTIVE COURSES .............................................................................................................. 37

INTRODUCTION

The rapid changes in science and technology, the changing needs of the individual and society,

innovations and improvements in learning teaching theories and approaches have also directly affected

the roles expected from individuals. This change describes an individual with qualifications like

generating information; being able to use it functionally in life, problem solving, critical thinking,

entrepreneurial, decisive, having communication skills, being able to empathize, contributing to the

society and culture. Acquiring a profession is prioritized in the expectations of individuals and societies

from education. Vocational education, within the integrity of the National Education System, comprises

planning, researching, improving and organizing all vocational and technical education services together

with agriculture, industry and service sectors and activities of coordinated administration, supervision

and teaching. The objective of these educational activities carried out within the scope of a certain plan

and schedule included in the applications of Vocational and Technical Education is to raise qualified

intermediate member power which is needed at all stages of production and to raise competent

individuals that will ensure continuity of the society. While curriculums that will serve to raise individuals

having this texture of qualification are prepared, a structure that pays regard to individual differences,

aims for the value and skill acquisition and turns out to be comprehensible has been adopted rather

than a structure that merely conveys information. In line with this purpose, on the one hand, the

repetitive acquisitions and explanations at different subject and grade levels with a spiral approach, and

on the other hand, the learning outcomes aimed to be achieved in a holistic and one-time manner were

included. Outcomes and explanations in both groups are competent, up-to-date, valid and capable of

being interrelated with life during the education and training period of the relevant discipline. These

outcomes and their demarcating explanations refer to a plain content with an aspect of providing

integrity ın the perspective of competencies, skills and values at the level of grades and education

degrees. Thus, a total of currıculums providing meaningful and permanent learning, durable and

interrelated with previous learnings, integrated with other disciplines and daily life around values, skills

and competencies has been constituted.

1.CURRICULUM DEVELOPMENT PROCESS IN VOCATIONAL AND TECHNICAL EDUCATION

Vocational and technical education field curriculums are designed to prepare the individuals for

the business life and based on the labor market needs and the approach of job analysis. In this

approach, the profession profile is defined by analyzing the professions and the tasks/duties and

processes assigned for the member of the profession are determined. On the one hand, while the

curriculum aims to provide the students with the necessary knowledge, skills, manners and attitudes for

fulfilling the relevant tasks and processes via courses and their outcomes; educational activities are

planned in a way to prepare individuals for business life in accordance with this framework.

The developed curriculum is a detailed plan comprising the preparation, implementation and

evaluation of the educational activities.

This plan is prepared in such a manner that

• It will raise members of profession meeting the requirements of the sector, having the national

and international knowledge, skills and competencies.

• It will provide internal and vertical transfer opportunities for individuals at all proficiency levels.

• It will present the individuals convenient options in line with their differences and characteristics.

To that end, a curriculum approach based on the analysis of task and profession has been

adopted in vocational and technical education.

The curriculum development process is made up of the stages below:

Analysis : Labor market needs analysis / skill needs analysis / training needs

analysis / occupation analysis / national occupational standards

Planning : Specification of the currıculum approach and establishing a framework

according to the approach

Development : Preparation of curriculum documents

Implementation : Approval and implementation of the curriculums

Evaluation : Monitoring, evaluation and updating of applications

Within this process, a commission has been established with the participation of labor market

representatives, field teachers, specialist academicians in the field and representatives of civil society

organizations to carry out the analysis, design and development stages. In the commision studies, the

data from the European Qualifications Framework (EQF),theTurkish Qualifications Framework (TQF),

international developments, the emerging developments in business life and professions , 3rd and 4th

level of national occupational standards and national competencies, feedbacks from educational

institutions and practitioners, international classifications and standards, educational policies, protocols,

Research and Development (RD) reports, data from the Turkish Statistical Institute (TSI) and other

institutions / associations have been referenced.

The curriculum frameworks prepared at the end of this process are based on the competencies

of more than one profession within the framework of interdisciplinary curriculum perception. The

vocational competencies generating the focus of the curriculum are separated into two units. These are

“basic vocational skills” and “advanced or specific vocational skills” related to the profession. In

vocational and technical education curriculums, it’s aimed to provide the students with the basic

vocational skills by means of workshops, labs and vocational courses, and advanced or specific

vocational skills through on-site vocational training and elective vocational courses.

By means of on-site vocational training, outcomes comprising the knowledge and skills required

by the branch, necessitating the implementation and practicing of mainly the tasks, projects,

experiments and the services are included.

Elective vocational courses aim to ensure the students adapt to the changes in science, industry

and technology easily. These courses have been designed in a structure compatible with the properties

of the school (students’ interests and needs, educational environments, etc) and with the regional needs

of the sector.

2. THE CURRICULUM PERSPECTIVE

The basic objective of our education system is to raise individuals having knowledge, skills and

behaviours integrated with our values and competencies. While knowledge, skills and behaviors are

tried to be achieved through the curriculums, our values and competencies function as a horizon and a

connection that provide integrity among these knowledge, skills and behaviours.

Our values are our own heritage from the national and spiritual resources of our society, which

have reached today and will be transferred to our future. Competencies are our operational integrities

that enable this heritage to participate and contribute to life and humanity.

2.1. VALUES

Current developments of our era are one of the reasons for the diversification in professions,

trade and economy;even the most important one. The diversification in the labor market instruments,

frequent use of virtual platforms have weakened face to face communication. This rapid change has

revealed how important the human factor is in the work done and in the quality of the goods produced.

Raising members of professions who have national, spiritual,ethical and all humanistic values,

stimulating cooperation and reliance between tradesmen and craftsmen; nascency of values like

kindness, love, respect have become a social requirement. Professional associations, -Ahi Brotherhood

community being in the first place- have regulated the cultural and social life of Turkish society as well

as the professional life.

Professionals doing their job within the framework of moral principles always stand out from

other colleagues.The Ahi Brotherhood culture is the supreme example of professional ethics in our

history. The spread of values such as love, respect, solidarity, philanthropy, cooperation, justice,

honesty and reliability, which are the building blocks of this culture, will bring dynamism to the business

and commercial world.

2.2. COMPETENCIES

With the transition of societies from the technology age to the information age, the expectations

of the society from the future members have also changed in the axis of scientific, technological, social

changes and developments that have occurred in recent years. These developments and

advancements necessitate providing the students with the competencies and skills such as cognitive

ones like critical and original thinking, researching, problem solving; social ones like cultural and social

participation,entrepreneurship, communication, developing empathy; personal ones like self-control,

self-confidence, stability, leadership along with basic knowledge and skills.

As the skill ranges of the students, the competencies that will be needed in their personal,

social, academic and business lives at a national and international level are defined in the Turkish

Qualifications Framework (TQF). TQF defines eight key qualifications and describes them as follows:

1. Communication in the native language: Means the interpretation and expression of

notions, thoughts, opinions and facts both verbally and in written (listening, speaking,

reading and writing); having a linguistic interaction, convenient within all the social and

cultural contexts like education and training, workplace, home and entertainment, so as to

be able to generate new ideas.

2. Communication in foreign languages: Mostly, shares the basic skill aspects of

communication in native language and is based on the skills of interpretation, expression

and comprehension of the feelings, thoughts, notions, facts and opinions both verbally and

in written within a range of convenient social and cultural contexts like education, training,

workplace, home and entertainment according to the requests and needs of the person.

Communication in foreign languages also requires the skills of mediation and intercultural

understanding. Competency level of the individual will vary between different languages

with the aspects of listening, speaking, reading and writing depending on the individual’s

social and cultural background, environment, needs and interests.

3. Mathematical competence and basic competencies in science/technology:

Mathematical competence is the improvement and implementation of mathematical thinking

style to solve a range of problems encountered in daily life. The processes, activities and

knowledge built on a steady arithmetical skill are emphasized. Mathematical competence

includes the ability and willingness to use mathematical modes of thinking (logical and

spatial thinking) and presenting (formulas, models, constructs, graphs and tables) to varying

degrees. Competence in science refers to the ability and willingness to utilize methodology

and the existence of the knowledge to explain the natural world in order to define questions

and produce evidence-based results. Competence in technology is considered as the

application of the methodology and knowledge within the context of meeting the perceived

human wants and needs. Competence in science and technology involves understanding of

the changes resulting from human activities and the responsibilities of each individual as a

citizen.

4. Digital competence: Involves the safe and critical use of information communication

technologies for business, daily life and communication. This competence is supported by

means of basic skills such as access to information and the use of computers for the

evaluation, storage, production, presentation and exchange of information, as well as

engaging in common networks and communicating via the Internet.

5. Learning to learn: It is the ability to pursue and insist on learning so that the individual can

organize his / her learning action individually or as a group in such a way to involve the

effective time and information management. This competence involves the individual’s

awareness of learning needs and processes through recognizing the existing potentials and

the ability of the individual to deal with challenges for a successful learning action. It means

seeking for counselling support and making use of it as well as gaining new knowledge and

skills, processing and adapting them to oneself. Learning to learn motivates learners to rely

on previous learning and life experiences to use and apply the knowledge and skills in

various contexts such as home, workplace, education and training environment.

6. Social and citizenship competencies: These competencies include the personal,

interpersonal and interculturalcompetencies; involve all courses of action enabling

individuals to participate in diversifying society and working life effectively and

constructively; providing them to be equipped with the qualifications to resolve conflicts

when needed. Citizenship competence equips individuals to fully participate in civic life

based on knowledge of social and political concepts and structures, and a commitment to

democratic and active participation.

7. Taking initiative and entrepreneurship: States the ability of individuals to turn their

thoughts into action. It also includes the ability to plan and manage projects to achieve

goals besides innovative thinking and taking risks. This competence supports everyone not

only at home and in the community, but also in business life so that they can be aware of

the context and conditions of their work and seize job opportunities; it also provides a basis

for the more specific knowledge and skills needed by people who engage in or contribute to

social and commercial activities. It also includes awareness of ethical values and supporting

good governance.

8. Cultural awareness and expression: It is an appreciation of the importance of expressing

opinions, experiences and feelings more productively using a variety of mass media,

including music, performing arts, literature and visual arts.

3. ASSESSMENT AND EVALUATION

Assessment is defined as the representation of the observations after surveying a quality, with

numbers or other symbols; and evaluation is the process of concluding by comparing the assessment

results with a standard. Assessment and evaluation practices defining the extent to which the

knowledge, skills and attitudes specified in the curriculum outcomes are achieved have an important

place in making the education effective and successful in the education-training process. Assessment

and evaluation practices enable the specification and correction of deficient learnings and the

conducting of effective guidance in the process with feedback. It is essential for the assessment

instruments to be used in education to have sufficiently high validity and reliability and objectively reveal

whether the students have learned the intended behaviours to be taught to them and the levels of

competency and determination they have reached in these behaviours. Traditional and performance-

based evaluation approaches should evenly take part in the curriculums of vocational and technical

education institutions. Traditional assessment, also called result-based assessment, is predominantly

used to measure acquisitions based on cognitive skills. Assessment instruments in traditional approach

consist of true/false, matching, gap filling, short-answer, open ended and multiple-choice question

types. Type of the question to be used is determined depending on the cognitive-skill level of the

curriculum outcomes. Performance-based assessment, on the other hand, includes practices and tasks

that will enable students to transfer their knowledge and skills to real life, taking into account their

individual differences. Evaluation doesn’t depend on a certain time in this approach in which students

are expected to create a product or perform a task including more than one skill, it is carried out

throughout the process. Individuals are expected to transform the knowledge they obtained into skills by

putting them into practice in vocational and technical education where psychomotor skills requiring

mind-muscle coordination are predominant. On the purpose of assessing the process and the product

that they present by integrating their knowledge and skills, students are asked to perform a task or an

operation by means of experiments, projects, practices, etc and the results obtained are evaluated in

accordance with predetermined criteria. In order to make a performance based evaluation, it is required

to evaluate and score the performances of the students for the assigned performance-tasks with the

appropriate one of check-list, rating scale, rubric, etc., consisting of previously prepared criteria.

Students can be ensured to take part in the training process with the improvement of their critical

thinking skills by using self-assessment and peer- assessment forms along with these evaluation

approaches. While preparing assessment instruments, manners and behaviours needed for the skill

should also be taken into consideration; a holistic structure appropriate for observing the cognitive,

affective and psychomotor features as a whole should be constituted.

As diversity in education is influenced by the dynamics such as the individual, course content,

social surroundings, school potentials, etc, the role of the education practitioners is considerably

important in providing the efficiency of assessment and evaluation applications. The curriculum doesn’t

set certain limitations for the practitioners in terms of assessment instruments and methods that can be

used in the assessment process, it only guides. However, necessary technical and academic standards

should be observed within the preferred assessment and evaluation instrument and method.

4.CERTIFICATION

The graduate student is given a diploma showing his / her field and branch, and a business

licence, as well as a certificate of the relevant professions that can be accessed through elective

vocational courses. Along with an additional Europass certificate/diploma including the information of

the basic competencies gained through training period within the scope of Turkish Qualifications

Framework; a document representing the name of the business in which the student had his/her

traineeship or on-site vocational training, the name of the learning unit taken and accomplished; is

arranged for the requestor graduates of vocational and technical secondary education programs.

5. ACCOMMODATION AND TRAVEL SERVICES FIELD

5.1. CURRICULUM OBJECTIVES

With Accommodation and Travel Services Field Curriculum, in addition to providing students with basic knowledge and skills related to the field / branches, it is aimed to raise students as individuals who can adapt to innovation, change, communicate well with the people around them, set goals and take initiatives to reach them, are creative, open to criticism and have occupational competencies.

In Accommodation and Travel Services Field Framework Curriculum; 1. Accommodation Services 2. Travel Agency 3. Animatoring

branches are included. In this direction, a formal education program has been prepared in accordance with national and

international standards for occupations in the field of Accommodation and Travel Services and under

the field.

The student who completes this program;

It is aimed to provide common knowledge, skills and competencies about;

• Vocational development in "vocational ethics and ahi brotherhood, occupational health and

safety, technological developments and industrial transformation, environmental protection,

entrepreneurial ideas, establishing and running a business, intellectual and industrial property

rights"in accoradance with new age skills and design-oriented thinking approach,

• Explaining general tourism in accordance with the communication technique and operating

procedure,

• Performing front office, housekeeping and animation services in accommodation establishments

in line with occupational health and safety measures;

In Accommodation Services Branch;

It is aimed to provide common knowledge, skills and competencies about

• Booking at the front office,

• Performing guest check-in and check-out processes,

• Performing housekeeping process in accommodation establishments,

• Performing front office services in accommodation establishments,

• Explaining sustainable tourism activities according to national standards and operating

procedure,

• Explaining accommodation management according to national standards and operating

procedure,

• Using a basic vocational foreign language in the field of accommodation and travel services,

• Performing laundry process and periodic services in accommodation establishments,

• Performing shift operations, statistics and accounting transactions at the front office,

In Travel Agency Branch;

It is aimed to provide the students with the knowledge,skill and competencies about:

• Providing tourist guidance in accordance with national legislation,

• Performing travel agency services,

• Explaining Anatolian Culture in accordance with national legislation,

• Explaining sustainable tourism activities according to national standards and operating

procedures,

• Using a basic vocational foreign language in the field of accommodation and travel services,

• Performing travel agency process using agency package programs,

• Booking and and making statistical process in travel agency,

In the Animatoring Branch;

• Making preparations for animation services,

• Organizingspecial events,

• Performing practices for animation and children's activities,

• Practicing sports activities in animation activities,

• Performing technical support activities in animation,

• Making preparations for work life,

• Vocational foreign language for basic level animator,

• Performing stage practices,

• Doing dance and music activities in animation.

5.2. DURATION

Total education period of the field program has been planned as 4 academic years.

5.3. REFERENCE DOCUMENTS AND BASES

While the program was being prepared, the below-listed reference documents and bases were

taken into consideration along with the educational legislation and reflected in the components of the

curriculum.

• ISCED-F classification

• Labor Law No. 4857

• Social Insurance and General Health Insurance Law No. 5510

• Law No. 6331 on Occupational Health and Safety

• Occupational Health and Safety Risk Assessment Regulation

• Regulation on Emergency Situations in Workplaces

• Regulation on Health and Safety Measures to be Taken in Workplace Building and Extensions

• Regulation on the Use of Personal Protective Equipment in Workplaces

• Health and Safety Signs Regulation

• Manual Transport Regulation

• Regulation on Health and Safety Measures in Working with Carcinogenic or Mutagenic

Substances

• Front Office Officer 4th Level National Occupational Standard published in the Official Gazette

dated 05.07.2010 and numbered 27632

• 4th Level National Occupational Standard of Housekeeping Officer published in the Official

Gazette dated 20.08.2015 and numbered 29451

• Travel Sales Officer 4th Level National Occupation Standard published in the Official Gazette


• 4th Level National Occupational Standard for Laundry and Dry Cleaning Officer published in the

Official Gazette dated 29.01.2013 and numbered 28543

Vocational and technical training development cooperation protocols with the Ministry of National

Education General Directorate of Vocational and Technical Education, Ministry of Culture and Tourism

General Directorate of Research and Education and related hotels.

5.4. ANATOLIAN VOCATIONAL AND ANATOLIAN TECHNICAL PROGRAM WEEKLY COURSE

SCHEDULES

VOCATIONAL AND TECHNICAL ANATOLIAN HIGH SCHOOL ANATOLIAN VOCATIONAL PROGRAM FOR THE SCHOOLS UNDER PROTOCOL

ACCOMMODATION AND TRAVEL SERVICES FIELD (ACCOMMODATION SERVICES BRANCH)

WEEKLY COURSE SCHEDULE

COURSE CATEGORIES

COURSES 9th

GRADE 10th

GRADE 11th

GRADE 12th

GRADE

COMMON COURSES

TURKISH LANGUAGE AND LITERATURE (*) 4 4 4 4

RELIGIOUS CULTURE AND MORAL KNOWLEDGE

2 2 2 2

HISTORY - - 4 2

MATHS - 6 5 -

TR. REVOLUTION HISTORY AND KEMALISM - - - 2

PHYSICS - 3 - -

CHEMISTRY - - 3 -

BIOLOGY - - - 3

GEOGRAPHY - - - 3

PHILOSOPHY - - 3

FOREIGN LANGUAGE (ENGLISH) 20 6 6 6

SECOND FOREIGN LANGUAGE (RUSSIAN) - 8 6 6

THIRD FOREIGN LANGUAGE (GERMAN/ ARABIC/CHINESE/ FRENCH)

- 2 4 4

PHYSICAL EDUCATION AND SPORTS / VISUAL ARTS / MUSIC

2 2 2 -

HEALTH INFORMATION AND TRAFFIC EDUCATION

- - - 1

TOTAL 28 33 36 36

VOCATIONAL COURSES

VOCATIONAL DEVELOPMENT WORKSHOP 2 - - -

GENERAL TOURISM (*) 3 - - -

SUSTAINABLE TOURISM 2 - - -

ACCOMMODATION AND TRAVEL SERVICES WORKSHOP

6 - - -

BOOKING AT THE FRONT OFFICE - 2 -

GUEST CHECK-IN AND CHECK-OUT PROCEDURES

- 2 - -

HOUSEKEEPING WORKSHOP(*) - 2 3 2

FRONT OFFICE SERVICES WORKSHOP (*) - 3 3 2

ACCOMMODATION MANAGEMENT (*) - - - 2

TOTAL FIELD/BRANCH COURSE HOURS 13 9 6 6

GUIDANCE AND ORIENTATION 1 1 1 1

TOTAL ELECTIVE COURSE HOURS (**) 1 - - -

TOTAL COURSE HOURS 43 43 43 43

ON-SITE VOCATIONAL TRAINING (*) (***) - - 24 24

NOTES:

(*)Courses which cannot be regarded as achieved with the year-end grade point average according to the

Regulation on Secondary Education Institutions of the Ministry of National Education.

(**) Explanations about the elective vocational courses and elective courses are included in the Application

Principles of Curriculum.

(***) An intensive program can be applied in accordance with the 63rd and 121st article of the Ministry of National

Education Regulation on Secondary Education Institutions.

VOCATIONAL AND TECHNICAL ANATOLIAN HIGH SCHOOL ANATOLIAN VOCATIONAL PROGRAM FOR SCHOOLS UNDER PROTOCOL

ACCOMMODATION AND TRAVEL SERVICES FIELD (TRAVEL AGENCY BRANCH)


COURSE CATEGORIES

COURSES 9th

GRADE 10th

GRADE 11th

GRADE 12th

GRADE

COMMON COURSES


RELIGIOUS CULTURE AND MORAL KNOWLEDGE 2 2 2 2

HISTORY - - 4 2

MATHS - 6 5 -


PHYSICS - 3 - -

CHEMISTRY - - 3 -

BIOLOGY - - - 3

GEOGRAPHY - - - 3

PHILOSOPHY - - 3



THIRD FOREIGN LANGUAGE (GERMAN/

ARABIC/CHINESE/ FRENCH) - 2 4 4


2 2 2 -

HEALTH INFORMATION AND TRAFFIC EDUCATION

- - - 1

TOTAL 28 33 36 36

VOCATIONAL COURSES





6 - - -

TOURIST GUIDING - 2 - -

TRAVEL AGENCY WORKSHOP (*) - 7 - -

AGENCY PACKAGE PROGRAMS WORKSHOP (*) - - 6 -

ANATOLIAN CULTURE - - - 3

BOOKING AND STATISTICAL TRANSACTIONS WORKSHOP

- - - 3












VOCATIONAL AND TECHNICAL ANATOLIAN HIGH SCHOOL ANATOLIAN VOCATIONAL PROGRAM FOR THE SCHOOLS UNDER PROTOCOL

ACCOMMODATION AND TRAVEL SERVICES FIELD (ANIMATORING BRANCH)


COURSE CATEGORIES

COURSES 9th

GRADE 10th

GRADE 11th

GRADE 12th

GRADE

COMMON COURSES


RELIGIOUS CULTURE AND MORAL KNOWLEDGE 2 2 2 2

HISTORY - - 4 2

MATHS - 6 5 -


PHYSICS - 3 - -

CHEMISTRY - - 3 -

BIOLOGY - - - 3

GEOGRAPHY - - - 3

PHILOSOPHY - - 3



THIRD FOREIGN LANGUAGE (GERMAN/

ARABIC/CHINESE/ FRENCH) - 2 4 4


2 2 2 -

HEALTH INFORMATION AND TRAFFIC EDUCATION - - - 1

TOTAL 28 33 36 36

VOCATIONAL COURSES





6 - - -

ANIMATION SERVICES - 2 - -

SPECIAL EVENTS PRACTICES - 2 - -

ANIMATION ACTIVITIES WORKSHOP (*) - 5 - -

SPORTS ACTIVITIES IN ANIMATION WORKSHOP - - 2 -

TECHNICAL SUPPORT IN ANIMATION - - 2 -

DANCE AND MUSIC ACTIVITIES IN ANIMATION WORKSHOP

- - 2 -

PREPARATION TO WORK LIFE - - - 2

STAGE PRACTICES WORKSHOP (*) - - - 4












WEEKLY COURSE SCHEDULE(WCS) IMPLEMENTATION PRINCIPLES

1. It will be implemented in the schools under protocol and determined by the General

Directorate of Vocational and Technical Education.

2. (***) Elective courses, in line with the decisions of the Board of Education published in the

Journal of Notifications and the explanations stated in the annex of the weekly course

schedules to be applied in vocational and technical secondary education schools and

institutions, the courses in the table of elective courses, the field / branch courses studied or

other field / can be selected from the courses of the branches.

3. In the event that the common course hours differ from the ones specified in the current

curriculum, the programs to be prepared by the group teachers' board are implemented in

line with the aims and explanations of the curriculum.

4. In schools under the protocol, common courses can be applied in different classes for the

application of the technology field, taking into account the program requirements and time

constraints.

In the common courses block;

• In the Turkish Language and Literature course, the curriculum approved by the Board of

Education, dated 19.01.2018 and numbered 39 is applied.

• In the Religious Culture and Moral Knowledge course, the curriculum approved by the Board of

Education and Discipline, dated 19.01.2018 and numbered 18, is applied.

• In T.R Revolution History and Kemalism course, the curriculum adopted by the Board of


• In history course, the curriculum adopted by the Board of Education and Discipline dated

19.01.2018 and numbered 36,

• In the Geography course,the curriculum adopted by the Board of Education and Discipline


• In Mathematics course, the curriculum adopted by the decision of the Board of Education and

Discipline dated 19.01.2018 and number 32,

• In the Physics course, the curriculum adopted by the decision of the Board of Education, dated


• In the Chemistry course, the curriculum approved by the decision of the Board of Education,

dated 19.01.2018 and numbered 30,

• In the Biology course, the curriculum accepted by the decision of the Board of Education, dated


• In the philosophy course, the curriculum adopted by the Board of Education and Discipline,

dated 19.01.2018 and numbered 27,

• In the First Foreign Language course (English Prep-Class, 9th, 10th, 11th and 12th grade),the

curriculum approved by the Board of Education's decision dated 29.07.2016 and numbered 53,

• In the Second Foreign Language course, a Russian curriculum prepared by the General

Directorate of Vocational and Technical Education is applied.

• In the 3rd Foreign Language course, only one of the following courses is selected in line with

the needs of the sector and the school's facilities.

• In the German lesson; The curriculum approved by the Board of Education and Discipline,

dated 19.01.2018 and numbered 41, is applied.

• In the French lesson; The curriculum approved by the Board of Education and Discipline, dated

19.01.2018 and numbered 42, is applied.

• In the Arabic lesson; The curriculum approved by the Board of Education and Discipline, dated

31.05.2017 and numbered 60, is applied.

• In the Chinese lesson; In the 10th grade; The curriculum approved by the Board of Education

and Discipline, dated 23.10.2009 and numbered 184, is applied.

• In 11th and 12th grades; The curriculum accepted by the Board of Education and Discipline,


• In the Physical Education and Sports course; The curriculum approved by the Board of


• In the Visual Arts course; The curriculum approved by the Board of Education and Discipline,


• In the Health Knowledge and Traffic Culture course, the curriculum approved by the Board of


5.5. IMPLEMENTATION PRINCIPLES OF THE CURRICULUM

1. This program will be implemented in the schools determined by the bilateral protocols

signed with the General Directorate of Vocational and Technical Education and sector

representatives under the framework cooperation protocol between the Ministry of Culture

and Tourism and the Ministry of National Education.

2. The program is designed for four years. Common courses, vocational courses and elective

courses are included in the weekly course schedule.

3. The courses covering the basic vocational skills of the field in the 9th grade, and in the 10th,

11th and 12th grades, the courses covering the vocational skills of the branch are given.

4. The outcomes of the field / branch courses applied in the current framework curriculum will

be completed during the on-site vocational training in the education unit of the enterprise, in

addition to the time studied at the school.

5. The weekly course schedule includes common courses, field / branch courses and elective

courses. Field / branch courses consist of learning outcomes and learning units. While

determining the duration of the learning units in these courses, the total learning time

related to the activities such as exams, performance studies, projects, practices, as well as

face-to-face teaching time has been taken into account.

6. The duration of the course hours specified in the weekly course schedule of the vocational

courses is determined by the class teachers' board, without changing the duration of the

learning unit of the course in the course information forms.

7. The courses indicated with (*) in the vocational courses are the compulsory courses to be

achieved in the field and the branch. These courses are those that cannot be considered

successful with year-end success points in accordance with the Ministry of National


8. The content of the vocational training course in businesses is prepared by the group

teachers' board, taking into account the learning outcomes that mainly require the execution

and implementation of work, projects, experiments and services, covering all the knowledge

and skills required by the branch for each branch.

9. Occupational health and safety measures should be taken while applying the course

outcomes. The measurements that need to be taken in accordance with the occupational

health and safety legislation stated in the reference documents are included by taking the

features of the fields and branches in course information forms into account. Accordingly,

occupational health and safety issues within the curriculum framework and other documents

are negotiated at group teachers’ board in order to raise individuals who make necessary

skills and information related to occupational health and safety a habit.

10. Activities within the scope of values education in line with the general and special purpose

and basic principles of Turkish national education, are committed to the Ahi Brotherhood,

respectful to the law, democracy and human rights, sensitive to social problems, having the

consciousness and power to contribute to the economic, social and cultural development of

the country, in a way to raise individuals who avoid all kinds of harmful habits, negative

behaviors, excesses and waste are planned and implemented. In this context;It is aimed to

raise individuals who glorify and internalize values such as justice, diligence, cleanliness,

patience, business ethics, conviction and gratitude, compassion, generosity, responsibility,

respect, kindness, honesty, love, patriotism, self-confidence, solidarity and

cooperation.While the course is being taught, different activities are planned and applied in

line with the values specified in the explanations about the application of the course

information forms.

5.6. COMPULSORY (*) VOCATIONAL COURSES TABLE

Branches Grade Anatolian Vocational Program Anatolian Technical Program

Accommodation Services

9 General Tourism General Tourism

10 Front Office Services Front Office Services

11 Housekeeping Workshop Housekeeping Workshop

12 Accommodation Management Accommodation Management

Travel Agency


10 Travel Agency Workshop Travel Agency Workshop

11 Agency Package Programs Workshop

Agency Package Programs Workshop

12 Booking and Statistical Transactions

Booking and Statistical Transactions

Animatoring


10 Animation Activities Workshop Animation Activities Workshop

11 Sports Activities Workshop in Animation

Sports Activities Workshop in Animation

12 Stage Practices Workshop Stage Practices Workshop

6. COURSES

6.1. COMMON COURSES

Common courses are the courses that each student takes until they graduate from secondary

education, which provide a minimum common general culture, aim to ensure awareness and power

about being sensitive towards social problems, contribute to the economic, social and cultural

development of the country, and prepare the students for higher education programs.

In the common courses in the weekly course schedule, the courses, course hours and programs

determined by the Board of Education are applied.

6.2. VOCATIONAL COURSES

Vocational courses are the courses that orient the students to the higher education programs

and / or the occupation and working areas that they aim and enable them to develop in this direction.

9TH GRADE VOCATIONAL COURSES AND OUTCOMES

GENERAL TOURISM COURSE

Course Objectives : In this course, it is aimed to provide the student with the knowledge and skills

related to general tourism in accordance with the communication technique and operating procedures.

Grade : 9

Weekly Course Hours : 3

Learning Unit Communication Techniques

Learning Outcomes

1. Students will be able to build positive relationships with colleagues in accordance with rules ofcourtesy and etiquette and operating procedures.

2. Students will be able to use body language correctly in accordance with rules of courtesy and etiquette and operating procedures.

Learning Unit Tourism Movements

Learning Outcomes

1. Students will be able toexplain the types of tourism according to national and international literature.

2. Students will be able toexplain the effects of tourism according to national and international literature.

Learning Unit Tourism Establishments

Learning Outcomes

1. Students will be able toexplain the enterprises in the tourism industry according to national and international literature.

2. Students will be able to explain the travel formalities of the guests participating in the tourism movement according to the national and international literature.

Learning Unit Front Office Services

Learning Outcomes

1. Students will be able to explain the organizational structure of the front office in accordance with the operating procedure.

2. Students will be able to explain the types of rooms in accommodation establishments in accordance with national regulations and standards.

3. Students will be able to explain the equipment and forms used in the front office in accordance with national standards and operating procedures.

Learning Unit Housekeeping

Learning Outcomes

1. Students will be able toexplain the organizational structure in housekeeping services in accordance with the operating procedure.

2. Students will be able tocarry out the works related to their subordinates in accordance with national standards and operating procedures.

3. Students will be able tomake a business plan in accordance with national standards and operating procedures.

Learning Unit Travel Agency Establishment

Learning Outcomes

1. Students will be able toexplain the organizational structure of travel agencies in accordance with national standards.

2. Students will be able to explain the relations of travel agencies with the institutions / organizations that they are in contact with in accordance with national standards.

Learning Unit Animation Services

Learning Outcomes

1. Students will be able toexplain the animation in tourism in accordance with the national literature.

2. Students will be able toexplain entertainment services section in accommodation facilities in accordance with national literature.

3. Students will be able to explain the implementation areas of animation in accordance with the tourism establishment structure.

4. Students will be able to explain the kids club in accordance with its standard.

5. Students will be able toexplain the activities of the kids club in accordance with the national literature.

Learning Unit Touristic Regions of Turkey

Learning Outcomes

1. Students will be able todescribe the geography of Turkey in accordance with national literature

2. Students will be able to introduce the coastal region of Turkey in accordance with national literature.

3. Students will be able tointroduce the inner regions of Turkey in accordance with national literature.

SUSTAINABLE TOURISM COURSE


about sustainable tourism activities according to national standards and operating procedures.

Grade : 9


Learning Unit The Concept of Sustainable Tourism

Learning Outcomes

1. Students will be able todefine sustainable tourism according to international literature.

2. Students will be able toexplain the purpose and principles of sustainable tourism according to the international literature.

3. Students will be able toexplain the conditions of success in sustainable tourism according to the international literature.

4. Students will be able toexplain the reasons that cause the need for sustainable tourism according to the international literature.

Learning Unit Sustainable Tourism Market

Learning Outcomes

1. Students will be able toexplain the sustainable tourism market according to the international literature.

2. Students will be able toexplain the sustainable touristic product / service concepts according to the international literature.

3. Students will be able to explain the marketing activities in sustainable tourism according to the international literature.

Learning Unit Sustainable Tourism Process

Learning Outcomes

1. Students will be able toexplain the planning process in sustainable tourism according to the international literature.

2. Students will be able toexplain the sustainable tourism activities in the world according to the international literature.

3. Students will be able to explain sustainable tourism activities in Turkey.


CourseObjectives : In this course, it is aimed to provide the student with the knowledge and skills

about front office, housekeeping and animation services in accommodation

establishmentsunderoccupational health and safety measures.

Grade : 9


Learning Unit Personal Hygiene

Learning Outcomes

1. Students will be able to make personal care in accordance with itstechnique.

2. Students will be able to wear work clothes in accordance with its technique.

3. Students will be able to act according to their body mechanics in accordance with its technique.

Learning Unit Hygiene and Sanitation

Learning Outcomes

1. Students will be able to explain the legislation and systems related to hygiene and sanitation in accordance with national and international legislation.

2. Students will be able to provide food hygiene in accordance with national and international legislation.

3. Students will be able to provide work environment hygiene in accordance with national and international legislation.

4. Students will be able toprovidehygiene equipment in accordance with national and international legislation.

Learning Unit Protocol and Etiquette Rules

Learning Outcomes

1. Students will be able tobehave in accordance with the protocol rules.

2. Students will be able tobehave in accordance with courtesy and etiquette rules.

Learning Unit Acting According to Guest Types

Learning Outcomes

1. Students will be able to behave according to the characteristics of the guest types in accordance with the rules of courtesy and etiquette and the operating procedure.

2. Students will be able to provide guest satisfaction in accordance

with the rules of courtesy and etiquette and operating procedure. 3. Students will be able to find solutions to the problems of the guest

in accordance with the business procedure with the rules of courtesy and etiquette.

Learning Unit Welcoming Guests

Learning Outcomes

1. Students will be able to greet the guests at the entrance in accordance with the rules of courtesy and etiquette and the operating procedure.

2. Students will be able to carry out baggage services in accordance with the rules of courtesy and etiquette and the operating procedure.

Learning Unit Acting According to Extraordinary Situations and Events

Learning Outcomes

1. Students will be able to help the guest in extraordinary situations in accordance with the occupational health and safety standards.

2. Students will be able to help the guest in situations where it is not possible to interfere in accordance with occupational health and safety standards.

Learning Unit Telephone Services

Learning Outcomes

1. Students will be able to provide communication by phone in accordance with the business procedure with courtesy and etiquette rules.

2. Students will be able to transmit the messages received by phone in accordance with the rules of courtesy and etiquette and operating procedure.

Learning Unit Guest Processes in Housekeeping

Learning Outcomes

1. Students will be able to create a lost and found process in accordance with national standards and operating procedures.

2. Students will be able to assist the guests with special needs in accordance with national standards and operating procedure.

Learning Unit Surface and Floor Cleaning

Learning Outcomes

1. Students will be able to make preliminary preparation of surface and floor cleaning in accordance with the operating procedure.

2. Students will be able to clean the surface and floor in accordance with the operating procedure.

Learning Unit Preparation for Animation Activities

Learning Outcomes

1. Students will be able tomake preparation for adult animation activities according to the characteristics of the accommodation facility and the type of activity.

2. Students will be able to prepare youth club activities according to the characteristics of the accommodation facility and the type of activity.

3. Students will be able tomake preparation for animation activity programs according to the characteristics of the accommodation facility and the type of activity.

10TH, 11TH AND 12TH GRADE VOCATIONAL COURSES AND OUTCOMES ACCOMMODATION SERVICES BRANCH

FRONT OFFICE RESERVATION COURSE


related to the reservation procedures at the front office underoccupational health and safety measures.

Grade : 10


Learning Unit Receiving Reservation

Learning Outcomes

1. Students will be able to explain the concepts and abbreviations related to reservation in accordance with national and international literature.

2. Students will be able to fill the reservation forms in accordance with national standards and operating procedure.

3. Students will be able to receive reservations according to arrival types In accordance with national standards and operating procedure

4. Students will be able to receive reservations according to the types In accordance with national standards and operating procedure

Learning Unit Registering a Reservation

Learning Outcomes

1. Students will be able to make the reservation registration in accordance with the operating procedure.

2. Students will be able to make reservation changes and cancellations in accordance with the operating procedure.

3. Students will be able to check waiting and optional reservations in accordance with the operating procedure.

4. Students will be able to apply reservation guarantee methods in accordance with the operating procedure.

5. Students will be able to prepare reservation schedules in accordance with the operating procedure.

Learning Unit Reservation Situation Analysis

Learning Outcomes

1. Students will be able to list the reservation status according to the operating procedure.

2. Students will be able to issue reservation forecast reports in accordance with the operating procedure.

Learning Unit Booking for Other Services

Learning Outcomes

1. Students will be able to receive Health tourism reservations in accordance with the operating procedure.

2. Students will be able to receive golf reservations in accordance with the operating procedure.

3. Students will be able to receive congress reservations according to the operating procedure.

GUEST CHECK-IN AND CHECK-OUT PROCESSES COURSE


about guest check-in and check-out processesunderoccupational health and safety measures.

Grade : 10


Learning Unit Selling Room to Guests

Learning Outcomes

1. Students will be able to handle room sales techniques in accordance with national standards and operating procedures.

2. Students will be able to sell rooms in accordance with national standards and operating procedures.

Learning Unit Preparations of Guest Check-in

Learning Outcomes

1. Students will be able to handle the individual guest process before check-in in accordance with national standards and operating procedure.

2. Students will be able to handle the group check-in process in

accordance with national standards and operating procedures. 3. Students will be able to handle special guest check-in process in

accordance with national standards and operating procedure.

Learning Unit Guest Check-in Process

Learning Outcomes

1. Students will be able to fill in the registration card in accordance with national standards and operating procedure.

2. Students will be able to give information to the guests about the facilities in accordance with national standards and operating procedure.

3. Students will be able to provide a safe deposit box to the guest in accordance with national standards and operating procedures.

4. Students will be able to ensure that guests can proceed to their rooms in accordance with national standards and operating procedure.

5. Students will be able to handle guest account card transactions in accordance with national standards and operating procedures.

Learning Unit Guest Check-out Process

Learning Outcomes

1. Students will be able to make preparations before the guest's check-out in accordance with national standards and operating procedure.

2. Students will be able to handle guest check-out process in accordance with national standards and operating procedures.

3. Students will be able to issue invoice in accordance with national standards and operating procedure.

HOUSEKEEPING WORKSHOP COURSE


about housekeeping in accommodation establishments under occupational health and safety measures.

Grade : 10


Learning Unit Room Cleaning Process

Learning Outcomes

1. Students will be able to make guest check-in process in accordance with national standards and operating procedures.

2. Students will be able to ventilate the room under occupational health and safety measures in accordance with national standards and operating procedure,

3. Students will be able to collect garbage from the room in accordance with occupational health and safety standards.

4. Students will be able to detect defective items in the room in accordance with occupational health and safety standards.

5. Students will be able to clean the mini fridge in accordance with occupational health and safety standards.

6. Students will be able to clean balconies in accordance with the operating procedure under occupational health and safety measures.

7. Students will be able to place the hotel guest amenities in the room in accordance with national standards and operating procedure.

Learning Unit Bed Making Process

Learning Outcomes

1. Students will be able to make preliminary preparation for bed making in accordance with the operating procedure.

2. Students will be able to make beds in accordance with international standards and operating procedures.

3. Students will be able to make the folding process (origami) of the

towels in the guest room in accordance with national standards.

Learning Unit Bathroom Cleaning Process

Learning Outcomes

1. Students will be able to clean the bathroom in the guest room in accordance with occupational health and safety standards.

2. Students will be able to place guest bathroom amenities in accordance with national standards and operating procedure.

Learning Unit General Area Cleaning

Learning Outcomes

1. Students will be able to clean the interior surface in accordance with national standards and operating procedures.

2. Students will be able to clean the exterior surface in accordance with national standards and operating procedures.

Learning Unit Housekeeping Process

Learning Outcomes

1. Students will be able to make housekeeping process in accordance with national standards and operating procedure.

2. Students will be able to prepare the housekeeping cart in accordance with national standards and operating procedure.

3. Students will be able to maintain equipment in accordance with occupational health and safety standards.

4. Students will be able to fill in forms and reports used in housekeeping in accordance with occupational health and safety standards.

FRONT OFFICE WORKSHOP COURSE


about performing front office services under occupational health and safety measures.

Grade : 10


Learning Unit Reservation and Reception Process in Hotel Package Program

Learning Outcomes

1. Students will be able to make the general settings of the hotel package program in accordance with the operating procedure.

2. Students will be able to book in the hotel package program in accordance with the operating procedure.

3. Students will be able to perform the reception procedures in the hotel package program in accordance with the operating procedure.

Learning Unit Front and Back Office Process in Hotel Package Program

Learning Outcomes

1. Students will be able to perform the front office process in the hotel package program in accordance with the operating procedure.

2. Students will be able to perform the back office process in the hotel package program in accordance with the operating procedure.

Learning Unit Housekeeping and Reporting Process in Hotel Package Program

Learning Outcomes

1. Students will be able to perform housekeeping process in hotel package programs in accordance with the operating procedure.

2. Students will be able to perform the reporting process in the hotel package program in accordance with the operating procedure.



about performing laundry processes and periodic services in accommodation businesses under

occupational health and safety measures.

Grade : 11


Learning Unit Cleaning Furnishings

Learning Outcomes

1. Students will be able to clean curtains and blinds in accordance with national standards and operating procedureunder occupational health and safety measures

2. Students will be able to clean carpets in accordance with national standards and operating procedure.

3. Students will be able to clean sitting set in accordance with national standards and operating procedure.

4. Students will be able to clean the mite in accordance with national standards and operating procedure.

Learning Unit Curing and Polishing Process of Various Surfaces

Learning Outcomes

1. Students will be able to make the process of polishing the surfaces in accordance with national standards and operating procedure.

2. Students will be able to clean ceilings in accordance with national standards and operating procedure under occupational health and safety measures.

3. Students will be able to clean the walls in accordance with national standards and operating procedure under occupational health and safety measures.

Learning Unit Material Tracking

Learning Outcomes

1. Students will be able to organize housekeeping warehouses in accordance with national standards and operating procedure.

2. Students will be able to inventorize in accordance with national standards and operating procedure.

3. Students will be able to take austerity measures in accordance with national standards and operating procedures.

4. Students will be able to ensure the fulfillment of externally supported in accordance with national standards and operating procedure.

Learning Unit Managing Decoration Services

Learning Outcomes

1. Students will be able to arrange the venues in accordance with the operating procedure.

2. Students will be able to arrange the flowers in accordance with the operating procedures.



about shift operations, statistics and accounting processes in the front office under occupational health

and safety measures.

Grade : 11


Learning Unit Morning and Evening Shift Process

Learning Outcomes

1. Students will be able to handle daily check-out process at the front office in accordance with national standards and operating procedure.

2. Students will be able to check housekeeping reports in accordance with national standards and operating procedure.

3. Students will be able to control daily check-in process in accordance with national standards and operating procedure.

4. Students will be able to control forecast regularly in accordance with national standards and operating procedure.

5. Students will be able to control the room change requests in accordance with national standards and operating procedure.

6. Students will be able to handle handover process for morning and evening shifts in accordance with national standards and operating procedures.

Learning Unit Night Audit Process

Learning Outcomes

1. Students will be able to control day-ahead reports in accordance with national standards and operating procedure.

2. Students will be able to control the reports according to the national standards and the operating procedure.

3. Students will be able to handle end of day reports in accordance with national standards and operating procedures.

4. Students will be able to handle the night shift handover in accordance with national standards and operating procedures.

Learning Unit Explaining Logbook in the Front Office

Learning Outcomes

1. Students will be able to handle the transactions related to legal books in accordance with national standards and operating procedure.

2. Students will be able to keep the books on the request of the facility in accordance with national standards and operating procedure.

ACCOMMODATION MANAGEMENT COURSE


about accommodation management.

Grade : 12


Learning Unit AccommodationIndustry

Learning Outcomes

1. Students will be able to explain accommodation establishments and their facilities according to national standards.

2. Students will be able to classify accommodation establishments. 3. Students will be able to explain the development of accommodation

establishments in Turkey and in the world.

Learning Unit Departments of Accommadation Establishments

Learning Outcomes

1. Students will be able to explain the main departments of accommodation establishments

2. Students will be able to explain the support departments of accommodation establishments.

Learning Unit Human Resources Management in Accommodation Establishments

Learning Outcomes

1. Students will be able to explain human resources planning according to departments.

2. Students will be able to explain the recruitment process in human resources in accordance with the operating procedure.

3. Students will be able to explain employee and job evaluation and salary policies in accordance with national standards and operating procedure.

4. Students will be able to explain the importance of personnel efficiency in accordance with national standards and operating procedure.

5. Students will be able to explain the basic concepts of labor law in

accommodation establishments in accordance with national standards and operating procedure.

Learning Unit Marketing in Accommodation Establishments

Learning Outcomes

1. Students will be able to explain the concept of marketing in tourism. 2. Students will be able to explain the methods of market analysis and

target market selection in accordance with the operating procedure. 3. Students will be able to explain marketing techniques and the use

of innovation in accommadation establishments. 4. Students will be able to explain the different pricing policies of

accommodation establishments in accordance withnational standards and operating procedure.

5. Students will be able to describe sales development activities in accordance with national standards and operating procedure.

Learning Unit New Technologies and Work Life in Accommodation Establishments

Learning Outcomes

1. Students will be able to explain the emergence of the information society and its effects on employment in accordance with national standards and operating procedure.

2. Students will be able to explain new technologies and the future of work life in accordance with national standards and operating procedure.



about performing laundry processes and periodic services in accommodation businesses under

occupational health and safety measures.

Grade : 12


Learning Unit Laundry Process

Learning Outcomes

1. Students will be able togroup the laundries in accordance with the operating procedure.

2. Students will be able to do laundry in accordance with national standards and operating procedure under occupational health and safety measures.

3. Students will be able to iron laundries in accordance with national standards and operating procedure, under occupational health and safety measures.

4. Students will be able to store laundry in accordance with national standards and operating procedure.

Learning Unit Dry Cleaning Process

Learning Outcomes

1. Students will be able to make preparations for dry cleaning in accordance with national standards and operating procedure under occupational health and safety measures.

2. Students will be able to make stain removal process in accordance with national standards and operating procedure under occupational health and safety measures.

3. Students will be able to prepare dry cleaning tools and equipment in accordance with national standards and operating procedure under occupational health and safety measures.

4. Students will be able to carry out dry cleaning operations in accordance with national standards and operating procedure under occupational health and safety measures.



about shift operations, statistics and accounting process in the front office under occupational health

and safety measures

Grade : 12


Learning Unit Vocational Mathematical Arithmetic

Learning Outcomes

1. Students will be able to use easy calculation techniques according to mathematical rules.

2. Students will be able to calculate ratio and proportion according to mathematical rules.

3. Students will be able tomake percent and per mille calculation according to mathematical rules.

Learning Unit Vocational Mathematics Calculations

Learning Outcomes

1. Students will be able to calculate cost and sales according to mathematical rules.

2. Students will be able to calculate interest according to mathematical rules.

3. Students will be able to calculate discounts according to mathematical rules.

Learning Unit Statistical Inference of Facility

Learning Outcomes

1. Students will be able to calculate facility occupancy rates in accordance with relevant legislation, national standards and operating procedure.

2. Students will be able to calculate the facility income statistics in accordance with the relevant legislation, national standards and operating procedure.

Learning Unit Commercial Documents

Learning Outcomes

1. Students will be able todraft the retail sales documents in accordance with the Tax Procedure Law, Turkish Commercial Code, Value Added Tax Law and related legislation.

2. Students will be able todraft invoices and delivery notes in accordance with the Tax Procedure Law, Turkish Commercial Code, Value Added Tax Law and related legislation.

3. Students will be able todraft the documents substituting invoices in accordance with the Tax Procedure Law, Turkish Commercial Code, Value Added Tax Law and related legislation.

4. Students will be able todraft the documents in the Turkish Commercial Code.

TRAVEL AGENCY BRANCH

TOURIST GUIDING COURSE


related to tourist guidance in accordance with the national legislation under occupational health and

safety measures.

Grade : 10


Learning Unit Preliminary Preparation for Guiding Tours

Learning Outcomes

1. Students will be able to explain the place and importance of guidance in the tourism sector in accordance with national legislation.

2. Students will be able to explain the staff and their duties in the tours in accordance with the national occupational standards.

3. Students will be able to explain the conditions of being a professional tourist guide in accordance with national occupational standards.

Learning Unit Conducting Tourist Guiding Service in Accommodation Establishments

Learning Outcomes

1. Students will be able to provide tourist guidance service in tours in accordance with national occupational standards.

2. Students will be able to provide tourist guidance in accommodation establishments according to national occupational standards.

TRAVEL AGENCY WORKSHOP COURSE


related to travel agency services under occupational health and safety measures.

Grade : 10


Learning Unit Preparing Package Tour

Learning Outcomes

1. Students will be able to prepare a package tour program in accordance with national occupational standards.

2. Students will be able to make a package tour contract in accordance with national occupational standards.

Learning Unit Preparing for the Tour Operation

Learning Outcomes

1. Students will be able to prepare work uniforms in accordance with the operating procedure.

2. Students will be able to prepare the necessary tools for the work in accordance with the operating procedure.

3. Students will be able to ensure the security of valuable documents, collected money and personal passwords in accordance with the operating procedure.

Learning Unit Developing a Tour Operation

Learning Outcomes

1. Students will be able to prepare a tour program in accordance with the occupational health and safety rules and national occupational standards.

2. Students will be able to prepare a tour program in accordance with occupational health and safety rules and national occupational standards.

3. Students will be able to calculate tour cost in accordance with national occupational standards.

4. Students will be able to sell tours in accordance with national occupational standards.

5. Students will be able to conduct the tour in accordance with the occupational health and safety rules and national occupational standards.

Learning Unit Performing Agency Operations

Learning Outcomes 1. Students will be able to make preparations before the transfer

according to the occupational health and safety rules.

2. Students will be able to arrange transfers according to occupational health and safety rules.

AGENCY PACKAGE PROGRAMS WORKSHOP COURSE


about travel agency services using agency package programs under occupational health and safety

measures.

Grade : 11


Learning Unit Installation Settings in Agency Package Programs

Learning Outcomes

1. Students will be able to make the general settings in the agency package program in accordance with the national occupational standard.

2. Students will be able to make the agency package tour program settings in accordance with the national occupational standard.

Learning Unit Booking and Customer Traffic Transactions in Agency Package Programs

Learning Outcomes

1. Students will be able to book in agency package programs in accordance with the national occupational standard.

2. Students will be able to perform transactions related to customer traffic in agency package programs in accordance with the national occupational standard.

Learning Unit Process and Invoicing Procedures in Agency Package Programs

Learning Outcomes

1. Students will be able to carry out the proces in agency package program in accordance with national occupational standard.

2. Students will be able to carry out invoicing procedures in agency package program in accordance with national occupational standard.

3. Students will be able to report in agency package program in accordance with national occupational standard.

Learning Unit Airport

Learning Outcomes

1. Students will be able to explain the basic information about the airport in accordance with the national occupational standard.

2. Students will be able to explain the International Air Transport Association (IATA) in accordance with the national occupational standard.

3. Students will be able to explain the general rules at the airport in accordance with the national occupational standard.

4. Students will be able to explain the rules to be applied to passengers with special needs in accordance with the national occupational standard.

Learning Unit Ticketing

Learning Outcomes

1. Students will be able to explain the types of ticket in accordance with the national occupational standard.

2. Students will be able to explain the types of commission in accordance with the national occupational standard.

3. Students will be able to describe online check-in process in accordance with national occupational standards.

4. Students will be able to explain in-flight meal and beverage requests in accordance with o national occupational standards.

Learning Unit Account Management

Learning Outcomes

1. Students will be able to explain the types of airline supplier payments in accordance with national occupational standards.

2. Students will be able to explain the collecting payments from the customer in accordance with the national occupational standards.

3. Students will be able to explain the types of discounts in accordance with national occupational standards.

4. Students will be able to explain the invoice process in accordance with the Turkish Commercial Law.

Learning Unit Ticketing Package Program Settings

Learning Outcomes

1. Students will be able to explain definitions in ticketing package program in accordance with national occupational standards.

2. Students will be able to make help desk process in ticketing package program in accordance with national occupational standards.

3. Students will be able to make the agenda of ticketing package program in accordance with national occupational standards.

Learning Unit Booking and Current Accounts in Ticketing Package Program

Learning Outcomes

1. Students will be able to book in ticketing package program in accordance with national occupational standards.

2. Students will be able to carry out the current transactions in ticketing package program in accordance with national occupational standards.

Learning Unit Cash and Report Transactions in Ticketing Package Program

Learning Outcomes

1. Students will be able to carry out cash transactions in ticketing package program in accordance with national occupational standards.

2. Students will be able to carry out report transactions in ticketing package program in accordance with national occupational standards.

ANATOLIAN CULTURE COURSE


related to Anatolian culture in accordance with national legislation.

Grade : 12


Learning Unit Anatolian Folk Culture

Learning Outcomes

1. Students will be able to explain Turkish folklore. 2. Students will be able to explain Anatolian folk culture and traditional

customs. 3. Students will be able to list the history of Anatolian religions

according to their periodic characteristics.

Learning Unit Turkish Folk Art

Learning Outcomes

1. Students will be able to explain Turkish folk art in accordance with national legislation.

2. Students will be able to explain the Turkish handicrafts and Turkish architecture in Anatolia in accordance with the national legislation.

Learning Unit Anatolian Ages

Learning Outcomes 1. Students will be able to explain the prehistoric ages of Anatolia.

2. Students will be able to explain the civilizations that lived in Anatolia.

Learning Unit Anatolian Mythology

Learning Outcomes 1. Students will be able to explain the classical mythology. 2. Students will be able to explain Anatolian mythology.

BOOKING AND STATISTICAL TRANSACTIONS WORKSHOP COURSE


about booking and statistical transactions in travel agency under occupational health and safety

measures.

Grade : 12


Learning Unit Agency Reservation Systems

Learning Outcomes

1. Students will be able to explain the organizational structure of the agency reservation department in accordance with the national occupational standard.

2. Students will be able to use reservation systems at the agency in accordance with the national occupational standard.

Learning Unit Hotel Reservation Procedures of the Agency

Learning Outcomes

1. Students will be able to prepare agency-hotel agreements in accordance with the national occupational standard.

2. Students will be able to book according to national occupational standards.

3. Students will be able to solve the problems that guests encounter with the reservation İn accordance with the national occupational standard.

4. Students will be able to make transactions after booking in accordance with national occupational standard.

Learning Unit Basic Math Calculations

Learning Outcomes

1. Students will be able to use easy calculation techniques in accordance with the national occupational standard.

2. Students will be able to make percent and per mille calculations in accordance with the national occupational standard.

3. Students will be able to calculate ratio and proportion in accordance with national occupational standard.

Learning Unit Business Mathematics Calculations

Learning Outcomes

1. Students will be able to calculate cost and selling prices in accordance with national occupational standard.

2. Students will be able to calculate internal and external discounts in accordance with national occupational standard.

Learning Unit Agency Statistics

Learning Outcomes

3. Students will be able to forecast agency occupancy rates in accordance with national occupational standard.

4. Students will be able to report agency income statistics in accordance with national occupational standard.

ANIMATORING BRANCH

ANIMATION SERVICES COURSE


about preparing for animation services under occupational health and safety measures.

Grade : 10

Weekly Course Hours :2

Learning Unit Animation Practices

Learning Outcomes

1. Students will be able to determine the activity programs according to the type, characteristics and target audience of the tourism enterprises.

2. Students will be able to explain the activity work area and materials according to the type, characteristics and target audience of the tourism enterprises.

3. Students will be able to determine the activity safety precautions in accordance with the occupational health and safety rules.

Learning Unit Animation Desk

Learning Outcomes

1. Students will be able to explain the animation desk according to the functions of the materials.

2. Students will be able to organize the animation desk in accordance with the materials.

Learning Unit Different cultures

Learning Outcomes

1. Students will be able to explain the characteristics of Turkish culture according to Turkish cultural elements.

2. Students will be able to explain the cultural characteristics of different countries according to the characteristics of the countries and nationalities.

SPECIAL EVENTS PRACTICES COURSE Course Objectives : In this course, it is aimed to provide the student with the knowledge and skills about special event practices under occupational health and safety measures. Grade : 10


Learning Unit Special Events for Children

Learning Outcomes

1. Students will be able to explain children's party organization according to theme and target audience.

2. Students will be able to explain the special themed day organization according to the theme and target audience.

3. Students will be able to explain the organization of children trips according to the characteristics of the target audience and the type of trip.

Learning Unit Special Events for Young and Adults

Learning Outcomes

1. Students will be able to explain the special events in the tourism enterprises according to the facility type, characteristics and target audience.

2. Students will be able to explain the special events outside of tourism enterprises according to the target audience and the type of organization.

ANIMATION ACTIVITIES WORKSHOP COURSE


about animation and practices for children's activities under occupational health and safety measures.

Grade : 10


Learning Unit Face and Body Painting Activities

Learning Outcomes

1. Students will be able to make face and body painting preparations in accordance with its tecnique.

2. Students will be able to apply face and body painting in accordance with its tecnique.

Learning Unit Children’s games

Learning Outcomes

1. Students will be able to apply activities for children’s games in accordance with standards and occupational health and safety rules.

2. Students will be able to apply activities for traditional children’s games in Turkey in accordance with standards and occupational health and safety rules.

Learning Unit Art and Craft Activities

Learning Outcomes

1. Students will be able to prepare painting and handicraft activities for children in accordance with its technique.

2. Students will be able to practice painting and handicraft activities for children in accordance with the standards.

Learning Unit Special Event Activities

Learning Outcomes

1. Students will be able to prepare special event activities in accordance with operating procedures.

2. Students will be able to implement special event activities in accordance with operating procedures.

Learning Unit Activities of Different Cultures

Learning Outcomes

1. Students will be able to prepare activities for different cultures in accordance with the operating procedures.

2. Students will be able to practice cultural activities in accordance with the procedures of enterprise.

Learning Unit Stage Activities

Learning Outcomes

1. Students will be able to make stage activity preparations in accordance with its technique.

2. Students will be able to apply the stage activity in accordance with its technique.

SPORTS ACTIVITIES IN ANIMATION WORKSHOP COURSE


related to the applications of sports activities in animation activities under occupational health and safety

measures.

Grade : 11


Learning Unit Individual Sports Activities

Learning Outcomes

1. Students will be able to make preparations for individual sports in accordance with its technique.

2. Students will be able to play individual sports in accordance with technique.

3. Students will be able to apply individual sports activities in accordance withitsechnique.

Learning Unit Team Sport Activities

Learning Outcomes

1. Students will be able to prepare for team sports in accordance with its technique.

2. Students will be able to play team sports in accordance with its technique.

3. Students will be able to apply individual sports activities in accordance with its technique.

Learning Unit Other Sports Activities

Learning Outcomes

1. Students will be able to make preparations for other sports activities in accordance with its technique.

2. Students will be able to apply other sports activities according to its technique.

TECHNICAL SUPPORT IN ANIMATION


about making technical support works in animation under occupational health and safety measures.

Grade : 11


Learning Unit Costumes and Accessories

Learning Outcomes

1. Students will be able to explain costumes and accessories in accordance with their usage areas and activity features in animation activities.

2. Students will be able to explain the preparation and storage of costumes and accessories in accordance with their usage areas and activity features in animation activities.

Learning Unit Decor and Accessories

Learning Outcomes

1. Students will be able to explain the decor and accessories in accordance with the usage areas and activity features in animation activities.

2. Students will be able to explain the preparation and storage of the decor and accessories in accordance with the usage areas and activity features in animation activities.

Learning Unit Sound and Light Systems

Learning Outcomes

1. Students will be able to explain the sound and light systems in accordance with the usage areas and activity features in animation activities.

2. Students will be able to explain the preparation and storage of sound and light systems in accordance with the usage areas and activity features in animation activities.

Learning Unit Competition Activities

Learning Outcomes 1. Students will be able toperform competition activities for adults in

accordance with its technique.

2. Students will be able toperform competition activities for children in accordance with its technique.

Learning Unit Special Talent Shows

Learning Outcomes

1. Students will be able toperform special talent shows for adults in accordance with its technique.

2. Students will be able toperform special talent shows for children in accordance with its technique.

Learning Unit Traditional Turkish Stage Shows

Learning Outcomes

1. Students will be able toperform traditional Turkish shadow play in accordance with its technique.

2. Students will be able to performtraditional Turkish theatrical play in accordance with its technique.

DANCE AND MUSIC ACTIVITIES IN ANIMATION WORKSHOP COURSE


related to dance and music activities in animation under occupational health and safety measures.

Grade : 11


Learning Unit Movement and Rhythm

Learning Outcomes

1. Students will be able to apply rhythm patterns by using the instruments according to the features of rhythm instruments.

2. Students will be able to dance by combining rhythm and movement in accordance with its technique.

Learning Unit Music Activities

Learning Outcomes

1. Students will be able to apply a musical activity for children according to its technique.

2. Students will be able to apply music activity for adults according to its technique.

Learning Unit Dance Activities

Learning Outcomes

1. Students will be able to apply dance activities for children according to the technique.

2. Students will be able to apply dance activities for adults according to the technique.

PREPARATION FOR WORK LIFE


aboutmaking preparation for work life.

Grade : 12


Learning Unit Rules of Work

Learning Outcomes

1. Students will be able to explain the rules of work in accordance with the operating procedures.

2. Students will be able toake preparation for supervisingtheir subordinates in accordance with the operating procedures and techniques.

Learning Unit Types of Official Letter

Learning Outcomes

1. Students will be able to explain the types of official and business letters in accordance with itstechnique.

2. Students will be able to prepare the letters about the staff in accordance with its technique.

Learning Unit Reporting

Learning Outcomes

1. Students will be able to collect information to write reports in accordance with the technique.

2. Students will be able to prepare reports in accordance with the technique.

STAGE PRACTICES WORKSHOP COURSE


about performing stage practices under occupational health and safety measures.

Grade : 12


Learning Unit Using a Microphone

Learning Outcomes

1. Students will be able to do voice, breathing and body language exercises in accordance with the technique.

2. Students will be able to use microphone in animation activities in accordance with the technique.

Learning Unit Dramatic Activities

Learning Outcomes

1. Students will be able to perform dramatic activities for adults in accordance with the technique.

2. Students will be able to perform dramatic activities for children in accordance with the technique.

3. Students will be able to use mythology in dramatic activities in accordance with the technique

6.3. ON-SITE VOCATIONAL TRAINING

Students carry out on-site vocational training in the enterprises which operate on the branch that

students are educated in accordance with Regulation on Secondary Education Institutions of the

Ministry of National Education. The course content of on-site vocational training is determined by the

coordinator teachers, field teachers in the school and the authorities of the enterprise, taking into

account the regional needs and the vocational area in which the enterprise operates. The students of

the program types which do not involve on-site vocational training attend job trainings in accordance

with the related legislation.

6.4. ELECTIVE COURSES

Elective courses that enable students to develop themselves in various programs in accordance

with their interests and desires, improve their personal abilities in the field they aim and tend to.

Elective courses can be selected from the table of elective courses determined by the decision

of the Board of Education and published in the Journal of Announcements, as well as among the

vocational courses / elective vocational coursesof the field / branch or other fields / branches studied in

the 11th grade in line with the explanations specified in the annex to the weekly course schedules to be

applied in Vocational and Technical Secondary Schools and Institutions.

While selecting an elective course, other schedules which belong to the course, if there isany,

follow an order and the courses which are required to be taken previously are considered.