tablets in the workplace

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012 Tablets in the Workplace. A Discussion. Friday, February 24, 12

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A discussion on the value of tablets to employees and mobile workers. Includes a few trends driving demand for tablets in the workplace and case studies on their use.

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Page 1: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Tablets in the Workplace.A Discussion.

Friday, February 24, 12

Page 2: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Friday, February 24, 12

Page 3: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Tablets should reduce PC market growth by 3 percentage points in

2011

Source: Morgan Stanley

Friday, February 24, 12

Page 4: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Friday, February 24, 12

Page 5: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Page 6: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Tablets are primarily personal devices.

(For now)

Friday, February 24, 12

Page 7: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

About 91 percent worldwide who have iPads use it for work first.

Source: IDG

Friday, February 24, 12

Page 8: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

About 91 percent worldwide who have iPads use it for work first.

About a quarter of those tablets had been supplied by work, showing that companies were increasingly handing out Apple's tablet as a corporate tool.

Source: IDG

Friday, February 24, 12

Page 9: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Discussion Topics

•Quick overview of the market

•Trends driving demand

•Business use cases

•Common barriers to adoption

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Page 13: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

14%57% 8% 7%

$499 $199 $349 $209

Friday, February 24, 12

Page 14: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Friday, February 24, 12

Page 15: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

•65.2M tablet shipments in 2011

•55% growth from Q3 to Q4 2011

•US accounts for 50% of tablet sales

•Morgan Stanley predicts tablet shipments could top 100M in 2012

Friday, February 24, 12

Page 16: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Friday, February 24, 12

Page 17: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Consumerization

Trends Driving Business Demand

Friday, February 24, 12

Page 18: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Consumerization#1

Trends Driving Demand

Friday, February 24, 12

Page 19: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Consumerization is a stable neologism that describes the trend for new information technology to emerge first in the consumer market and then spread into business organizations, resulting in the convergence of the IT and consumer electronics industries...”

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Page 21: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Consumerization

Mobile Workforce#2

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

"Interestingly, the line that divides home life and corporate life has blurred considerably over the past few years...."

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Page 23: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Whether at home, on the road, or from an office, work is becoming something people do, not somewhere people go.”66% of information workers in North America and Europe already work remotely

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Page 25: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

ConsumerizationMobile Workforce

The rise of Apps#3

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Over the past few years, one of the most important shifts in the digital world has been the

move from the wide-open Web to semiclosed platforms that use the Internet for transport

but not the browser for display. It’s driven primarily by the rise

of... mobile computing.”

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

AppsFriday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

The share of non-computer Internet traffic for the US was

at 6.8 percent in August of 2011. The iPad generates 1/3 of

that non-computer traffic

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Less about the searching and more about the getting.”

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Consumerization

Business Use Cases

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Personal Productivity

Market Research and Analytics

Sales

Customer Support

Communication

Learning and Development

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Evernote

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Remember the Milk

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

DropBox

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Documents to Go

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Microstrategy

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

iSurvey

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

SAP Business One

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012Sales, ERP, and CRMFriday, February 24, 12

Page 45: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Keynote

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Omnigraffle

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Webex

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

FaceTime

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Page 49: Tablets in the Workplace

Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

iSSH

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Emerging Technologies

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“There’s an App for that.”

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Barriers to Adoption

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

It depends.

“Do you really need another

device.”

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Do we really need ANOTHER device?”

It depends.

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Do we really need ANOTHER device?”

Personal productivity

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Do we really need ANOTHER device?”

Enhanced Mobility

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Do we really need ANOTHER device?”

Role-specific Apps

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Do we really need ANOTHER device?”

Cost Savings(and Green initiatives)

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

“Do we really need ANOTHER device?”

Cultural Relevance

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Consider actual vs. perceived risk.

“We can’t put company data at

risk.”

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

Consider actual vs. perceived risk.

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

• Access controls (Strong passcodes and policies)

• Device recovery (Remote and local wipe)

• Data protection (Encrypted data transmission and storage)

• Application isolation

Friday, February 24, 12

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

2/3 of companies expect to allow tablets on their networks within the year

Source: Morgan Stanley

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Tablets in the Workplace | Messiah Business Alumni | February 23, 2012

How does all this apply to your business?

Source: Morgan Stanley

Friday, February 24, 12