contents · tableware has been replaced with stainless steel tableware to effectively reduce waste...
TRANSCRIPT
1
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
Co
nte
nts
目錄 CONTENTS
Editing Guidelines
Words from Business Operator
About Us
Stakeholder Management
Chapter 1 Corporate Governance
Chapter 2 Envrionment Sustainable Management
1.1 Senior Level Operation Management
1.2 Economic Performance
1.3 Supply Partner
2.1 Material's Volume and Weight
2.2 Reduction of Energy Consumption
Water Resource Consumption Statistics
2.4 Waste Management
2.5 Lower Product and Service's Demands on Environment Resources
2.6 Supplier Assessment & Review
2.3
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2 2017 CSR Report
Co
nte
nts
Chapter 3 Employee Caring
Chapter 4 Society Participation
Appendix 、 GRI Sustainability Reporting Standards 2016 Disclosure Item Comparison Table
CSR Independent Assurance Opinion Statement
3.1 Employee Structure
3.2 Compensation Benefits & Retirement Plan
3.3 Employee Rights & Communication
3.4 Employee Training
3.5 Occupation Health & Safety
3
Ed
iting
Gu
ide
line
s C
orp
ora
te S
oc
ial R
esp
on
sibility
Re
po
rt
Editing Guidelines
This is the 3nd Corporate Social Responsibi l i ty report issued by EZconn Corporat ion. With long term in-depth cultivation and interaction with local communities and through communications with various stakeholders, we regularly disclose management measures and execution results for sustainable operations with respect to corporate governance and integr ity , environmental -f r iendliness and employees caring to stakeholders concerned about EZconn Corporation, and present future continuous improvement goal for the purpose of becoming a sustainable cit izen with actual actions.
Compilation Guidelines This report is compiled in accordance with Sustainabi l i ty Report ing Standards issued by Global Report ing Ini t iative (GRI) . In addition to GRI Standards core options, this report also takes references f rom ※Governing Rules for Preparation and Fi l ing of Corporate Social Responsibi l i ty Reports by TWSE Listed Companies§ dur ing its compilat ion. For major issues concerned by stakeholders, Ezconn Corporation discloses response to this year 's sustainable issues in re lated chapters . A GRI guidel ine indicator disclosure i tem comparison table has been presented in appendix for references on contents of respective chapters .
Disclosure Measures & External assurance
EZconn Corporation compiles this report through the fol lowing steps:
1.Al l f inancial statistics have been calculated in NTD and consolidated statements have al ready been audited by Deloitte & Touche i n accordance with International F inancial Reporting Standards (“IFRS”) (For the purpose of consistency between f inancial statist ics and f inancial statements, materials herei n encompass EZconn Corporation, EZconn Europe GmbH, EC-Link Technology Inc. , Light-Master Technology Inc. , EZconn Czech a.s . , EZconn technologies CZ s. r .o. and EZconn Corporation (Ningbo)) . Environmental safety management systems of ISO 14001: 2015 environmental management system, OHSAS 18001: 2007 Occupational Health and Safety Assessment System and TOSHMS Taiwan Occupational Safety & Health Management System have al l been veri f ied by Br it ish Standards Insti tut ion (“BSI”) Taiwan Branch Off ice. Additional ly, performance statistics on environment and society have been compi led and provided by internal units of EZconn Corporation and are presented in international ly adopted measures of indicator calculation.
2.Contents of this report have been provided by respective responsible units, and have been init ial ly confi rmed by supervisors of compliance with completeness, material i ty and response for information disclosure before being f inal ized and published after General Manager 's approval .
Period Covered January 1st, 2017 to December 31st, 2017
Time of Report Previously Issued
September, 2017
Time for This Report Issued
June, 2018
Interval for Issuance
Once Yearly
Scope Encompassed
EZconn Corporation's Respective Business Locations in Taiwan
Territory and Disclosure Period for Report
2017 CSR Report
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
4 2017 CSR Report
Ed
iting
Gu
ide
line
s
Contact Window
You're most welcome to contact us should you have any comments or recommendations to the contents of this report.
EZconn Corporation
Address: No. 10 and 12, Lane 121, Lide Rd., Taipei
Telephone: +886-2-2895-9777
Spokesperson: FA & IT Division. Director
Spokesperson Telephone No.:
+886-2-2895-9777#8668
Spokesperson E-mail:
Responsibility Zone:
http://www.ezconn.com/chinese/about/detail.php?pid=7
Ezconn Corporation is to improve the credibil i ty of this report, Independent and fair third party verif ication institute British Standards Institution (BSI) has been commissioned to verify information disclosed in this report, and received certif ication of AA1000 2008 Account Abil ity Type 1 Moderate Level. BSI indicated in its verif ication report that it is worth affirmation that the organization‘s current corporate social responsibi l i ty operation has been included in regular communications with management. Going forward, Ezconn Corporation shall continue to fulfi l l and enhance its perform in accordance with corporate social responsibil i ty policy.
5 2017 CSR Report
Wo
rds fro
m B
usin
ess O
pe
rato
r C
orp
ora
te S
oc
ial R
esp
on
sibility
Re
po
rt
Words from Business Operator
Every single drop of good deed will eventually become a raging torrent which shall contribute to sustainable operation.
This is the 3nd Corporate Social Responsibility book released by EZconn Corporation. It discloses to its finance-excluded operation performances, which includes corporate governance, green production process and environmental friendly management measures, update of employee occupational safety hardware equipment, employee education and training, welfare policy and social public benefit execution result, to stakeholders for the purpose of presenting corporate vision and mission in sustainable operation.
Chairman e-Signature
General Manager e-Signature
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
6 2017 CSR Report
Wo
rds fro
m B
usin
ess O
pe
rato
r
Operation Performance and Integrity Governance First off, we would like to report our brilliant business achievements over the past three years. On July 14, 2015, we became a publicly listed company (ticker symbol 6442). The annual consolidated revenue in 2017 reached NT$ 2,899,950,000, which represents a decline of 33% (NT$ 4,350,570,000) compared to 2016. The gross profit margin dropped by almost 3% from 20.27% in 2016 to 17.52% in 2017.
To ensure related organizations are in line with individual responsibilities and duties, we're deeply aware of the importance in Corporate Governance and transparency in the forming of an organization. To fulfi ll corporate governance ultimate goal of guarantee to maximize shareholder's benefits, we've reasonably defined and allocated rights and obligation relationship between shareholders as a whole and the operation team through super vision and balance system over the operation team. Our operation concepts are integrity, hard-working and thrif ty, stable and sound, practical, no compromise in quality, no customer complaints and no pollution to environment. The ultimate governance institute for corporate governance is Board of Directors' Meeting. Shareholders' Meetings are held regularly in accordance with the “Company Act” for the purpose of complying with “Corporate Governance Best-Practice Principles for TSEC/TPEx Listed Companies” requirements. We have also drafted integrity operation policy in accordance with “ The 4rd Corporate Governance Assessment Self-Assessment Indicator ” published by the Corporate Governance Center of the Taiwan Stock Exchange Corporation in order to fulfill integrity operation.
7
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
Wo
rds fro
m B
usin
ess O
pe
rato
r
Green Sustainability Faced with high standard procurement thresholds on product quality and green production process from top
clients around the world, we work hard to enhance our supplier's compliance with global environmental regulations and requirements, including EU's environmental requirements of RoHS, WEEE and HSF. For local suppliers, they must enhance their skil ls and knowledge continuously, improve labor's traditional skil ls and cultivate department's abili ty in selecting environmental and non-hazardous materials . We try to build a sustainable industry growth S curve for Taiwan's high frequency connector and optical communication products. Taiwan's green manufacturing power will be enhanced if connector industry chain can be integrated through EZconn Corporation.
EZconn continues its firm commitment to measures in the field of hard- and software and equipment improvements. Energy-saving
concepts are adopted for newly purchased equipment or newly established offices. We also aim to reduce greenhouse gas emissions generated during manufacturing, delivery, and waste treatment processes through dedicated efforts in the fields of R&D and process improvements as well as proper waste treatment. Environmental impacts generated by waste are minimized through material control at the source and back-end waste recycling and reuse. The following three examples illustrate our concrete achievements in the minimization of impacts on natural resources and pollution of the environment.
Reduction of power consumption
EZconn installed 118 10-28W LED lamps in 2017. The 30HP air compressors were replaced with 20HP highly efficient air compressors. These two initiatives will generate annual power savings of 43,210kWh.
Pollution prevention
Washable and reusable tableware has been utilized for the staff cafeteria over many years. As of 2017, melamine tableware has been replaced with stainless steel tableware to effectively reduce waste and pollution and prevent the generation of residual toxics through the use of disposable tableware. This not only minimizes ecological impacts but also helps protect employee health.
Process improvements
The efforts of the company in this area may be illustrated with the example of the bi-directional optical sub-assemblies (BOSA) which are conducive to green and sustainable development due to the reduced use of raw or packaging materials. The original design allowed the execution of the transmission and reception functions of two components. Upon improvement, BOSA can accommodate four transmission and reception components. This reduces the demand for optical fiber and optical fiber splices. In the field of packaging materials (trays, boxes, and cartons) , a greatly reduced demand for packaging materials is achieved through increased product quantities in shipping containers.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
8 2017 CSR Report
Wo
rds fro
m B
usin
ess O
pe
rato
r
Employee Caring and Charity Participation
We're fully dedicated to caring and taking caring of our employees. The Company offers various programs of group insurance, health check , on-job education subsidy, employee pension, annual travel, emergency assistance, family day, subsidy in wedding, funeral or other events, scholarship as well as contracted vendors to our employees. We also offer business trip insurance and subsidy in business flight to staffs on business trip in order to offer more convenience to their business trip. Furthermore, to encourage company employee's active improvement activities on operation process, we offer improvement proposal cash reward, QCC quality control circle cash reward and project cash reward to activate employee's passion in conducting innovation and improvement over their job contents and related operation process. Annual employee bonus program is also offered to allow employees to share the joy of growth in the Company's performance with the Company!
The following three examples illustrate our efforts in the field of social welfare: 1.The company grants each employee two days of charity leave per year to encourage them to embrace a spirit of service and actively participate in social welfare activities. During the reporting period, employees applied for charity leaves to participate in a blood donation drives organized by the Taipei Blood Center and give back to society through concrete action. 2.The company also sponsors Beitou Community Disaster Prevention Educational Activities to assist the Taipei Fire Department in the promotion of disaster prevention and evacuation concepts in communities. The goal is to make a valuable contribution to disaster prevention in communities and create a safe environment in cooperation with local residents. 3.The company provides elite talent for lectures organized in cooperation with Chung Yuan Christian University and Taipei City University of Science and Technology to train outstanding talent in sync with current trends and make a contribution to raising the country’s core competitiveness. Looking back to the initial establishment of EZconn Corporation, our members have evolved from grass-root technicians to a R&D team with high education background. We work extremely hard to come up with a different path and we're very honored to add another invisible champion for Taiwan. Going for ward, we shall uphold strong persistence and belief in continuing our in-depth cultivation on the rich soil by the side of Tamsui River. We shall work hard to push the Company's performance to the top and to the global market and achieve perfection on sustainable brand reputation. More importantly, we shall also launch numerous fulfi llment activities on our corporate social responsibilities and continue to feed back to the society.
9
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
About Us
EZconn Enterprise Inc. was established in 1996 and
in 2003 merged with Jian-Sheng Co., Ltd., which was
established in 1971, and changed the name to EZconn Corporation. It has become
optical communication industry's next shining star through the combination of
the two companies' experience and innovative
advantages.
The third verification certificate : ISO 9001(left), ISO 14001(middle), OHSAS 18001(right).
Ab
ou
t Us
2017 CSR Report
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
10
Ab
ou
t Us
Company Name
EZconn Corporation
Headquarters’ Location
No. 10 and No. 12, Lane 121, Lide Rd., Taipei
Capital Amount
NTD 660,000K
Current Year Revenue
NTD2,899,950K
Main Products Radio frequency connector, optical communication component
Number of Employees
462 in Taiwan, 870 in Ningbo, China, 15 in Czech Republic
Total Number of Business Locations
Taiwan (Taipei operation headquarters and Beitou Plant, Tamsui Shang-Dar Plant,Tamsui Hong Shu Lin Plant, Chiayi Dal in Plant)
Ningbo, China Czech Republic
Main operation locations are in Taiwan, Czech Republic in Europe and Ningbo, China. Taiwan plants are mainly responsible for R&D, manufacturing of Radio Frequency Connector and small amount trial production of Optical f iber component.
We established New Taipei City Tamsui District Hong
Shu Lin Plant in December 2014. Serves as a base for optical communication product R&D and small amount trial production. As for offshore business locations, Czech Republic in Europe is mainly engaged in optical communication product R&D, while Ningbo Plant in China is mainly for optical communication product mass production.
Ezconn Corporation went public on July 14th, 2015
with stock code of 6442. Operation performance was officially disclosed to investors in a pre-l isting performance presentation held in June of the same year. Our main products are categorized into two types, one is Radio Frequency Connector which is mainly used in consumer electronic communication, computer and peripherals, and cars. ; First, the product optical fiber component (Optical fiber component), mainly used in fiber-optic network equipment, telecommunications optical transmission equipment and cable TV optical transmission equipment, etc.
In 2017, high-frequency connectors and optical communication products accounted for 56% and 44% of the total revenue, respectively. Our high-frequency connectors are mostly sold to cable TV providers in Europe and America. The company has established long-term, stable partnerships with its cl ients and minimized the risk of order loss by relying on its excellent mold and jig manufacturing capabilit ies and outstanding delivery times and quality. Optical communication products are mostly sold to renowned equipment manufacturers worldwide. Following integration trends in the optical communication industry in recent years, downstream equipment providers have maintained stable cooperative relationships with system providers. EZconn continues to strengthen the vertical integration of its suppliers, provision of comprehensive product l ine services, and active expansion into European and American markets to increase core customer numbers. The company is also actively committed to developing new products and services to satisfy customer demands in the fields of quality, costs, and delivery times.
2017 CSR Report
11
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Reputed Worldwide
Invisible Pioneer and Champions ,
and Found in the Nearby Tamsui River.
Connector is Well-known in the World!
Ningbo, China Professional Production Line
870persons
Taiwan R&D/Product Engineering/High-End Production /Professional Production Line
462persons
Czech Republic R&D/Product Engineering/ High-End Production
15persons
Ab
ou
t Us
2017 CSR Report
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
12
Ab
ou
t Us
In recent years, national and international third-party verifications have been adopted successively. Constant improvements of product quality and implementation of green processes have been achieved through external audits. We have acquired and continue to maintain the following third-party accreditation certificates: ISO 9001: 2015 Quality Management System, ISO 14001: 2015 Environmental Management System, OHSAS 18001: 2007 Occupational Safety and Health Management System, TOSHMS (Taiwan Occupational Safety and Health Management System), and the Talent Quality Management System (TTQS) certificate issued by the Workforce Development Agency of the Ministry of Labor (Silver medal rating). In 2017, the company also underwent an RBA (Responsible Business Alliance) evaluation to ensure compliance with relevant requirements in the dimensions of labor, health and safety, environment, ethical norms, and management systems and guarantee work environment safety, respect for employees, and fulfillment of environmental responsibility during manufacturing processes.
2017 CSR Report
EZconn
TTQS
OHSAS
18001
ISO 9001 ISO 14001
TOSHMS
EICC
13 2017 CSR Report
Ab
ou
t Us
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Products and Service Radio Frequency Coaxial Connector
During initial stage of EZconn Corporation's founding, domestic and offshore cable TV businesses enjoyed prosperous development. With its excellent and solid technologies in metal stamping and lathe cutting processing, the Company produced high quality Radio Frequency Coaxial Connector (RF Connector) serial products which meet with cable TV transmission tool market demands. Back then in the mold design workshop, a group of technicians with education background of only vocational high school came up with mold design graphs one by one in short time only with stationeries of ruler, compass and accumulated experience instead of computer graphics . This i l lustrated profound expert skil ls . Under years of efforts in continuous manufacturing process improvement, processing error for metal parts completed through the lathe machining processing process has been lowered from plus or minus 0.05 mm to 0.02 mm or less, with 1.5 times of enhanced precision and error value generated is thinner than one sheet of A4 paper. This indicates that radio frequency connector precision manufacturing process is obviously enhanced. As of today, radio frequency coaxial connector application field has expanded to consumer electronics, communication, computer, peripherals and cars. Ezconn Corporation's radio frequency connectors products include: • CATV / Head end / Satell ite TV • STB / Cable Modem • Wireless Lan • Infrastructure / Base station • Instrument / Test Equipment • Automotive Connection System
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
14 2017 CSR Report
Ab
ou
t Us
Optical Communication Product After radio frequency connector product established a
stable operation foundation for EZconn Corporation, we're aggressive in innovating and exploring market new trend. The Company acquisitioned German company Infineon's f iber optical communication department in August, 2005. During that time, we had not only smoothly obtained Infineon's 10 optical communication patents, which had been developed for over 15 years, but also continued to offer services to its critical cl ients of European major manufacturers of Siemens and Alcatel . Since then, market competitive edge for EZconn Corporation's Optical communication products has made a giant leap into the international stage. After that, we continue to improve ourselves in fiber optics technology based on our commitment to pursue excel lence, specifically the capability to develop mold and equipment by ourselves. Given the fact that the width of a f iber optics is only one-third of a hair. It is therefore imaginable the difficulty to develop fiber optics communication component on it . EZconn Corporation is capable of carving out a bore with the width of only 3 microns on a fiber optics thinner than hair. This micron is only visible to naked eyes after being magnified dozens of times under a microscope. The precision of this bore has become a crucial factor influencing the quality of f iber optics communication components. Optical communication products we manufacture include active components which can generate Photoelectric Conversion Effect by themselves. Through this Photoelectric Conversion, electricity communication is changed and conducted in l ight signals, and Photoelectric Conversion will be conducted again once such communication reaches to the receiving end. This includes:
Products and Service
Passive Components: Components cannot generate Photoelectric Conversion by themselves. Their main functions are to connect, diverge, f i lter, attenuate or isolate l ight signals . Products include: Connector WDM (Wavelength Division Multiplexing) , Optical
Communication Wavelength Division Multiplexing Optical Transceiver Magnifier VCSEL (Vertical Cavity Surface Emitting Laser Diode) OSA (Optical Sub- Assembly) which are categorized
into the followings, accounting for nearly 90% of Ezconn Corporation optical communication product revenue.
TOSA (Transmitter transmitter optical sub-assembly) ROSA (Receiver optical sub-assembly) BOSA (Bi-directional OSA) 1.25G EPON BOSA 2.5G GPON BOSA 10G EPON BOSA 40G / 100G product development TRX
(QSFP+QSFP28) XGS-PON OLT TRx Product development GPON Mini stick
15
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Ab
ou
t Us
2017 CSR Report
TO-can Component PIN-TIA TO FP/DFB TO ToBiDi (Tocan Bi-Direction): ToBiDi uses micro module
technology and integrates TX and RX into the same one Tocan product. Mirominiaturization is the product's biggest competitive edge which is an exclusive patent across the world.
10G cooled TOSA (CML): Normally, cooler must be used to ensure fixed wavelength laser l ight once TO-can over 10G is used.
EZconn Corporation is the only one in Taiwan capable of making optical test measuring equipment design and manufacturing -Tunable Laser. Additionally, the Company also provides Micro-iTLA Tunable Laser.
Adjustable light source used in 40G/100G DWDM (Dense Wavelength Division Multiplexing) system.
Wavelength Division Multiplexer. Filter Isolator GPON (Gigabit-capable Passive Optical Network) : It integrates
Ethernet business. It belongs to the same communication protocol to which TDM business belongs and it provides even higher bandwidth than the one from Ethernet service, as well as traditional voice mail ser vice with even lower costs. Compared with copper cable, GPON can reduce maintenance expense and completely avoid noise jamming. Among numerous internet bottleneck solution technologies, GPON is the only technology capable of providing 2.5Gbps broad band technology under single wavelength. For access layer, it is more capable of adapting to future FTTx broad band market.
EPON (Ethernet passive optical network) OLT (Optical Line Terminal) ONU (Optical Network Unit) WDM (Wavelength Division Multiplexing)
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
16 2017 CSR Report
Ab
ou
t Us
EZconn extends its core competitiveness in the field of optical communication and RF products to other industries and applications. Team formation and supply chain deployment was completed in 2016. The main focus lies on MEMS laser scanning model properties and development and applications characterized by complete vertical integration from components and modules to systems. Product applications include light detection and ranging (LiDAR), Head Up Display (HUD), 3D depth measurement, and medical imaging systems. Wide application of Advanced Driver Assistance Systems in recent years have stimulated the commercial use of LiDAR. The demand of the Indian market for high-speed networking creates business opportunities for different technologies and optical products. In view of the rising visibility of these market demands facilitates the rapid transition of other EZconn optical products to the mass production stage.
17
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Sta
ke
ho
lde
r Ma
na
ge
me
nt
2017 CSR Report
Stakeholder Management For the purpose of due-t ime communication
with stakeholders in order to master issues concerned by stakeholders, integrate these issues into corporate sustainable development strategies and establ ish smooth communication and response mechanisms, EZconn Corporation responded to corporate social responsibi l i t ies ' concerns in three major aspects of economy, environment and society, which encompass corporate governance, customer relationship, environment protect ion, society participation and employee caring, and establ ished CSR Committee in 2015. Committee members are composed of EZconn Corporation's f i rst level management staff in headquarters and respective plants in Taiwan, with Chairman being the Committee Director and HR head as the Secretary General . In addition to promoting compi lat ion of related corporate social responsibi l i ty reports, related corporate social responsibi l i ty matters have also been l isted as long term operation goals and regular tracking and review of performance is conducted for the purpose of presenting EZconn Corporation's sustainable operation performance.
For the purpose of EZconn Corporation's fulf i l lment corporate social responsibi l i t ies and comply with requirements f rom related government laws and regulations, General Manager released EZconn Corporation's corporate social responsibi l i ty pol icy and commitment. The fol lowing behavior shal l be compl ied with during processes of related products ' design, manufacturing and sel l ing and provision of after-sale service to customers, and the Company is wi l l ing to accept supervision by corporate employees and related competent authorit ies . Also to enhance suppl ier 's corporate social responsibi l i ty sense, supply partners have been requested to conduct self-inspection in accordance with this principle for the purpose of jointly establ ishing a good, healthy and sustainable supply chain:
With EZCONN
Related
Stakeholder
client
bank
shareholder
/Investors
Insurance company
(group insurance, property
insurance,)
Media
landlord
Public
association
(industrial
union)
Supplier/
contractor/
outsourcer
Public
business
(water/elect
ricity/oil)
Governmet
agencies
Neighborh
ood
community
Office
Employee
Non-governmental organizations
(non-profit organizations, social welfare
groups)
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
18
Sta
ke
ho
lde
r Ma
na
ge
me
nt
2017 CSR Report
Stakeholder identification
Stakeholders are internal or external groups or individuals that affect organizational decisions, business activities, production, or services or are affected by the aforementioned activities of the organization. EZconn has identified stakeholders in accordance with operation and business characteristics to fulfill the pledge of the company to its stakeholders and safeguard their respective rights and interests. 14 stakeholder groups that affect or are affected by EZconn have been identified in accordance with the Stakeholder Engagement Standards (AA1000 SES: 2015). 23 EZconn supervisors were then asked to fill out Stakeholder Identification Questionnaires to identify the main EZconn stakeholders in accordance with 5 key principles (responsibility, influence, dependence, tension, and multiple perspectives). The six main groups include Customers, Employees, Suppliers/Contractors/Subcontractors, Shareholders/Investors, Government Agencies, and Neighboring Communities.
Significance of main stakeholders
Customers
EZconn’s responsibility is
to provide its customers with
innovative products and stable quality.
This also represents the
company’s main revenue source.
Employees
This is one of the key assets of the
company and excellent labor-
management relations are the driving force for
productivity.
Suppliers/Contractors/Subcontractors
Up- and midstream
suppliers are indispensable
production partners of
EZconn in the field of raw
material supply and outsourcing.
Shareholders/Investors
Profit sharing principles, stable
revenues, and sustainable
development are the main
prerequisites for continued
investments and trust of investors and shareholders.
Government agencies
Legal compliance is a minimum
requirement for enterprise
operations. Government
agencies supervise legal compliance of
the company in various fields.
Neighboring communities
Active participation in community and
social welfare activities, giving back to society, and concern for
local communities represent a
concrete commitment of
EZconn.
19
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Sta
ke
ho
lde
r Ma
na
ge
me
nt
2017 CSR Report
Stakeholder communication and attention issues
Communication channels and issues Maintenance of positive communications and interactions with stakeholders represents a key link of sustainable corporate operations.
EZconn has established an excellent communication platform for all stakeholders. The goal is to gain a firm grasp of precious stakeholder opinions through diverse communication channels as a reference for responses by the company. Communication methods vary for different shareholder groups. The company utilizes routine response methods and non-routine communication channels. Issues of concern also vary for different categories. A summary of communication channels and issues of concern to major stakeholders is provided below. Appropriate responses to issues of concern are offered in the report to maintain excellent relations.
Communication and Response Through routine and non-routine engagement with internal/external stakeholders, EZconn Corporation aggressively responds to issues and
matters concerned by stakeholders. For external stakeholders, shareholders' regular meeting is held once every year. As for competent authority's various information disclosure requirements, we have announced messages regularly on Taiwan Stock Exchange's Market Observation Post System. We're also fully committed to working with corporate governance assessment system proposed by government and actively present one “Corporate Governance Assessment Report” each year. With respect to customer retention, business and quality control colleagues respond to product quotation request and deliver product quality test report requested by customers in a real-time way. As for operation performance concerned by financial and economic media, our spokesman will officially respond to media's questions after receiving official interview notification, and public relations press release will be universally posted on Taiwan Stock Exchange's Market Observation Post System and the Company's official website. In the meantime, close communication with internal stakeholders will also be conducted aggressively. This includes quarterly holding of at least one Board of Directors' Meeting, labor-management meeting, labor pension reserve supervision committee meeting, occupational safety & health committee meeting as well as communications conducted through the Company's internal website. Please refer to the following explanation on communication forms and frequency with major stakeholders during the period of this report.
Institutional Investor Conference
On Dec. 14th, 2017, EZconn Corporation held an institutional investor conference at Taiwan Stock Exchange's Information Display Center. With message delivered through institutional investor conference, the Company's management team explained operation performance, business development status and market trend, and unequivocally disclosed EZconn Corporation's operation performance and future prospect to investors. Financial performance report annual finance report: it will be published prior to March 31st each year. In accordance with Article 36 of “Securities and Exchange Law,” financial statement verified by certified public accountant will be released and reported within 3 months after the end of accounting year. Media for such release will be official website and Taiwan Stock Exchange's Market Observation Post System. Both shareholders and stakeholders will be able to obtain transparent financial information in a speedy and convenient way. Quarterly financial statement: 1st quarter financial statement will be released prior to May 15th of each year; 2nd quarter financial statement will be released prior to August 15th of each year and 3rd quarter financial statement will be released prior to November 15th of each year.
As per Article 36 of “Securities and Exchange Law,” accountant verified financial statements which have been submitted to the Board Meeting will be released and reported within 45 days after the end of the 1st, 2nd and 3rd quarters of each accounting year. Media for such release will be official website and Taiwan Stock Exchange's Market Observation Post System.
Monthly revenue report: It will be release once each month, and consolidated financial statements will be released prior to 10th of each month. Media for such release will be official website and Taiwan Stock Exchange's Market Observation Post System. Both shareholders and stakeholders will be able to obtain transparent financial information in a convenient way.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
20
Sta
ke
ho
lde
r Ma
na
ge
me
nt
2017 CSR Report
21
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Sta
ke
ho
lde
r Ma
na
ge
me
nt
2017 CSR Report
Non-Financial Performance Report “Corporate Social Responsibil ity Report” wil l be released each year starting 2016. There will be 3nd release of
“EZconn Corporation 2017 Corporate Social Responsibi l i ty Report” this year for the purpose of disclosing non-financial operation performance to stakeholders . That includes execution results from corporate governance, green manufacturing process and environmental friendly management measures, employee occupational safety soft/hardware equipment update, employee education and training, benefit policy and society charity. This wil l present our corporate vision and mission for sustainable operation. Media for such release will be official website and Taiwan Stock Exchange's Market Observation Post System. Both shareholders and stakeholders will be able to obtain transparent non-financial performance information in a speedy and convenient way.
Customer satisfaction surveys EZconn is fully aware of the fact that the continued purchase of our products by customers is a key prerequisite for stable revenue growth.
We therefore aim to provide high-quality, relevant products to satisfy the demands of customers. We also conduct regular satisfaction surveys to gain a better understanding of inadequacies as a basis for future advances and build a rapport with customers.Customer satisfaction is one of the indicators of annual quality goals. Our target is a score of 90 or above. A score of 10 (extremely satisfied) to 0 (extremely dissatisfied) is awarded for each question on the customer satisfaction questionnaire. Upon collection of the filled out surveys by operating personnel, the score for each question is entered in the customer satisfaction survey summary form for calculation. If the calculated average customer satisfaction score fails to reach 90, business units will carry out project improvements and contact competent units for the joint implementation of improvement activities in accordance with project issue contents. Reports are submitted in Quality and Environmental Committee meetings. An overall appraisal of the 2017 customer satisfaction survey indicates that scores awarded by customers in the business categories of high-frequency connectors and optical communication products exceeded the target value of 90. Ezconn will continue to improve its product quality and services to increase customer trust and loyalty.
Radio Frequency Connector Business Group
Assessment Items 2015年 2016年 2017年
Product Quality Satisfaction
6.08points 6.43points 9.10points
Delivery Quantity Satisfaction
6points 6.4points 9.19points
HSF Control Satisfaction 6.19points 6.23points N/A
Delivery Date Satisfaction
5.9points 6.3points 8.77points
Service Quality Satisfaction
6.38points 6.4points 9.35points
Complaint Handling Satisfaction
5.86points 6.11points 8.92points
Average 86.26points 89.76points 90.38points
Note: Customer satisfaction questionnaire scoring methods: In 2015/2016 from 0 (extremely dissatisfied) to 7 (extremely satisfied); in 2017 from 0 (extremely dissatisfied) to 10 (extremely satisfied)
Optical Communication Product Business Group
Assessment Items 2015年 2016年 2017年
Product Quality Satisfaction
6.30points 6.24points 9.07points
Delivery Quantity Satisfaction
6.55points 6.41points 9.07points
HSF Control Satisfaction 6.33points 6.22points N/A
Delivery Date Satisfaction
6.09points 6.06points 8.70points
Service Quality Satisfaction
6.75points 6.47points 9.60points
Complaint Handling Satisfaction
6.28points 6.19points 9.09points
Average 93.09points 93points 91.33points
Note: Customer satisfaction questionnaire scoring methods: In 2015/2016 from 0 (extremely dissatisfied) to 7 (extremely satisfied); in 2017 from 0 (extremely dissatisfied) to 10 (extremely satisfied)
22
Sta
ke
ho
lde
r Ma
na
ge
me
nt
2017 CSR Report
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Analysis of Material Issues
During the 1st step of identification process, a l ist of issues, which is also called Relevant Issues, worthy of being included in this report has been organized through internal meetings held by corporate social responsibil ity responsible units following GRI Standards: 2016 Topics and Standard Disclosures of selection for related issues.
The next step is the filling out of “Sustainable Development and Material Issue Impact Assessment Questionnaires” by EZconn stakeholders. Stakeholders were asked to rate their level of concern for each issue. A total of 128 questionnaires were collected. EZconn top executives assessed the level of economic, environmental, and social impact of material issues. Based on the scoring results, 3 material issues (“Ethical Corporate Management” and “Legal Compliance” in the corporate governance dimension and “Occupational Safety and Health” in the employee care dimension) were identified from a total of 33 issues. These issues meet the criteria of a score of 4 or above in the fields of stakeholder impact assessment, decision-making, and economic, environmental, and social impact level or a product of 14 or above. Another 4 issues (“Product and Service Responsibility” in the customer relations dimension, “Environmental Sustainability” in the environmental protection dimension, “Social Engagement” in the social engagement dimension, and “Competency Management” in the employee care dimension) were added to balance information disclosure in the five major dimensions of corporate governance, customer relations, environmental protection, social engagement, and employee care. The aforementioned 7 material issues represent the foundation for compilation of this report.
List of Related Issues
Corporate Governance Customer Relationship Environment Protection Society Participation Employee Caring
Integrity Management Product & Service
Responsibilities Sustainable Environment
Management Community Participation Occupational Safety & Health
Compliance Customer Information
Confidentiality Carbon Reduction
Management Society Caring
Occupational Skill Management
Organization Strategy Consumer Rights Protection Green Procurement Charity Activities Employee Benefits
Risk Management Customer Relationship
Maintenance Supplier Management Corporate Image Employee Compensation
Shareholder’s Equity Green Design Sustainable Environment
Promotion Education & Training
Information Transparency Green Product Labor Management
Relationship
Economic Performance Employee Diversity
Internal Control Employment Environment
Anti-Corruption
Brand Reputation
Identification Prioritization Validation Review
23
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Low Medium High
Sta
ke
ho
lde
r Ma
na
ge
me
nt
2017 CSR Report
Material Issues & Disclosure
Topic Boundaries During step 3 validation process, we utilized four major principles, which include Stakeholder Inclusiveness, Materiality, Sustainability Context and Completeness, in the contents of GRI Standards: 2016 definition report to assess validated material issue subjects. Principle 1: Clarify stakeholders based on Stakeholder Inclusiveness and explain how to respond to their reasonable expectation and benefits in this report. Principle 2: With materiality as the basis, issues selected in this report are re-verified if they cause obvious impact to economy, environment and society. Principle 3: Sustainability Context. Disclose how EZconn Corporation completes improvement or mitigates destruction to local or global economy, environment and society development trends. Principle 4: Scope with Completeness principle. This report encompasses all subjects such as economic performance, emission and occupational health and safety. With respect to Topic Boundaries, each Topic has been defined of its impact boundaries as well as information completeness during the report period.
Education and Training ※ Competency Management ※ Environmental Sustainability
※ Ethical Corporate Management ※ Occupational Health and Safety ※ Legal Compliance
N/A ※ Community Engagement Economic Performance
※ Product and Service Responsibility
Employee Benefits Brand Reputation Employee Compensation Labor-Management Relations Customer Information
Confidentiality Information Transparency
Social Concern Charity Activities Employee diversity Environmental
Sustainability Education
Shareholder Right and Interests
Carbon Reduction Management
Green Products Internal Control Customer Relation
Maintenance Safeguarding of Consumer
Rights Anti-Corruption Green Procurement Corporate Image Supplier Management
Risk Management Organizational Strategy Green Design Employment Environment
Lo
w
Me
diu
m
Hig
h
Level of concern of stakeholders for identified issues
Imp
ac
t o
n d
ec
isio
n m
ak
ing
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
24
Sta
ke
ho
lde
r Ma
na
ge
me
nt
2017 CSR Report
Material Issue Comparison Table
Year 2017 Year 2016
Material Issue Material Issue
Integrity Management 102 General Disclosure – Integrity
Management Integrity Management
102 General Disclosure – Integrity Management
Occupational Health and Safety
403 Occupational Health and Safety Occupational Health and Safety
201 Economic Performance
Compliance 307 Environmental Compliance 419 Socioeconomic Compliance
Compliance 307 Environmental Compliance 419 Socioeconomic Compliance
Material Issues adopted by CSR Committee resolution Supplementary Disclosure
Sustainable Environment Management
306 Effluents and Waste Green Product 301 Materials
Product and Service Responsibility
102 General Disclosure – Integrity Management
416 Customer Health and Safety
Sustainable Environment Management
306 Effluents and Waste
Competency management 404 Training and Education Corporate Image No applicable GRI Standards
Social Engagement 203 Indirect Economic Impacts Occupational Health and Safety
403 Occupational Safety & Health
Note:■Same issues- 2016 & 2017 ■Supplementary issues in 2017
25
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Sta
ke
ho
lde
r Ma
na
ge
me
nt
2017 CSR Report
Ultimately, for prioritized material issues and material subject list in this report approved by senior management decision maker, compilation and disclosure of issue related management directions and performance achievement will be launched in accordance with 6 major principles, which include principles of Accuracy, Balance, Clarity, Comparability, Reliability and Timeliness, prescribed in GRI Standards: 2016 definition report quality.
In the last phase of validating materials issue topic and boundary, i .e., step 4 review, stakeholder's feedback
information collection will be launched after this report is released for the purpose of preparing for the next report cycle. This is because respective stakeholder's opinion sur vey result comes with significant meaning and reference value. They will assist in the validation step for the next report cycle.
Material issue related material topic and impact may occur in EZconn Corporation's internal or external boundaries:
Material Issue GRI Topic Disclosure / Description
EZconn Corporation’s
Internal Boundary
EZconn Corporation’s Internal Boundary
All staff Shareholder
/Investor Customer
Supplier /Proprietary /Contractor
Government Agency
Local Communities
Integrity Management
102 General Disclosure – Integrity Management
102-16 Values, principles, standards, and norms of behavior ● ● ● ● ●
Occupational Health and Safety
403 Occupational Health and Safety
403-1 Workers representation in formal joint management–worker health and safety committees
403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities
403-3 Workers with high incidence or high risk of diseases related to their occupation
● ● ● ● ● ●
Compliance
307 Environmental Compliance
419 Socioeconomic Compliance
307-1 Non-compliance with environmental laws and regulations
419-1 Non-compliance with laws and regulations in the social and economic area
● ● ● ● ● ●
Product and Service Responsibility
102 General Disclosure – Integrity Management
416 Customer Health and Safety
102-2 Activities, brands, products, and services 102-44 Key topics and concerns raised 416-1 Assessment of the health and safety impacts of product and service categories
● ● ●
Sustainable Environment Management
306 Effluents and Waste 306-2 Waste by type and disposal method ● ● ●
Competency management
404 Training and Education
404-2 Programs implemented and assistance provided to upgrade employee skills ● ●
Social Engagement
203 Indirect Economic Impacts
203-1 Infrastructure investments and services supported ● ● ● ● ●
26
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Material Issues
•Integrity Management •Compliance
•Economic Performance
Meanings to
EZconn
Corporation
•Integrity is the fundamental of a corporate's operation. It is also EZconn Corporation's core value. Based on integrity spirit in interacting with our business partners, we maintain good supply and demand relationship.
•To comply with laws and to create synergy that binds EZconn Corporation's staff as a whole, we have imposed upon ourselves requirements higher than the ones prescribed by laws in the fields of corporate governance, green environment and employee caring.
•EZconn Corporation enjoys continuous and stable profits and is responsible to its shareholders. It builds up a good and stable work environment for colleagues and works hard towards sustainable corporate operation in a bid to create tri-win situation for company, shareholder and employee.
Management
Mechanism
•Being engaged in business activities in integrity and transparent spirit, senior management aggressively promotes transparent governance and requests colleagues as a whole to fulfill regulation compliance and perform various risk controls without fail. It is also dedicated to stable revenue and profit growth for the purpose of pursuing maximized business profits as well as creating benefits for all shareholders and related stakeholders.
•Production costs are lowered and product yield rates are enhanced through resource integration. Solid competitive edge is established via technology R&D.
•Regulation compliance dual insurance has been constituted through establishment of internal complete complaint and consulting channels as well as fulfillment of internal audit mechanism.
•Financial statement information released has been verified by independent accountant's audit to ensure accuracy.
Major
Achievements
•With the launch of annual operation plan, respective department drafts their Key Performance Indicators (KPI) which are connected with the Company's operation goal and individual performance.
•Cross-department meetings are held regularly to review target achievement status as well as to present responding improvement strategy. •Proposals to enhance rewarding system have been submitted for the dedication to manufacturing process research and product quality improvement.
•Respective departments validate their potential risk factors and research appropriate and feasible control measures accordingly. •Risks of violation in regulation compliance has been minimized through legal personnel and internal audit office's control mechanisms.
Future Plan
•Short Term Goal: Continuous dedication to innovative technology development and product quality enhancement, full-strength satisfaction of customer's needs, maintenance of stable profit growth and sharing of operation achievements with shareholders, customers and employees.
•Mid and Long Term Goal: 1.Aggressive searching for collaboration with up/down stream vendors and optimal business models for the purpose of expanding operation scale. 2.Establishment of global strategic planning to ensure the Company's operation profit and stable growth. In addition to profit, the Company shall work hard to ensure balance between green sustainable environment and employee benefit caring. 3. Corporate culture of Integrity Management has been deepened into colleague's business execution process, and complete corporate governance system has been established in order to achieve the goal of sustainable operation growth.
Chapter 1 Corporate Governance
27
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
EZconn Corporation understands the importance of corporate governance and transparency in organization decision-making. In the meantime, being a legal person seeking profits, our business goal is to pursue maximization of shareholder's benefits. Through senior management team's strategy and planning, the Company has reasonably defined and allocated responsibilities and rights for shareholders and operation team.
General Manager
Executive Vice President
Optics R&D
Engineering Division
Optical Component Development Dept
Optical Module Development Dept
Components Testing Dept
Packaging Process Dept.
Process Integration Dept.
Optics Marketing
& Sales Division
Key Customer Operations
Dept.
Business Development Dept.
Supply Chain Management Dept.
Manufacturing
Division
Manufacturing Dept.
Machining Dept.
Finished Product Dept
Purchasing Dept.
Production Control Dept.
Jig Dept.
Research & Sales
Division
Sales Dept.
R&D Dept.
FA & IT Division
Accounting Dept.
Finance Dept.
Finance Sec.
Administration
Center
Occupational Safety &
Health Office.
Human Resources Dept.
Factory Affairs Dept.
Ningbo EZconn
CTO
General Manager office
Audit office
Quality Control Division
Individual function committee
EZconn Corporation Organization Structure
Note: The Organization Chart Reveals that the Deadline is the Same as the Annual Finance Report .
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
28
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.1 Senior Level Operation Management EZconn Corporation's operation concepts are integrity, frugality, stabili ty, practical ity , non-compromise in quality , no
customer complaint and no environmental pollution. Shareholders' Meeting are held regularly in accordance with “Company Act” in order to comply with “Corporate Governance Best-Practice Principles for TSEC/TPEx Listed Companies .” The Board of Directors' Meeting appoints and authorizes Chairman and General Manager to execute the Company's daily operation. The Compensation Committee drafts and supervises salary compensation system for director, supervisor and manager. Meanwhile, supervisors have been established to exercise supervision rights and facil itate even more smooth internal supervision and internal audit system operation based on concepts of fair , transparent and division of duties. Furthermore, part t ime corporate social responsibi l ity organization is established inside the Company with General Manager as the convener. This organization will submit recommendation reports regarding impact to environment and society to the most senior management and Chairman under non-regular basis.
Economic issues will be reported to the most senior management and Chairman by business departments under regular basis. Additionally , we have commissioned professional accounting firm to conduct audit in accordance with “Regulations Governing Auditing & Attestation of Financial Statement by Certif ied Public Accountants” and Generally Accepted Auditing Principles, and verify contents of consolidated financial statements accordingly. An Occupational Safety and Health Office has been established under General Manager. This office will be responsible for handling employee occupational health and safety issues. Meanwhile, radio frequency connector business group and optical communication business groups have been established to jointly accept and report economy and environment issues.
Establishment of Preeminent Senior
Management Governance
Structure
Protection of
Shareholder’s
Equity
Enhancement of
Board of Director’s
Meeting Functions
Development of
Supervisor’s
Functions
Respect for
Stakeholder’s
Rights
Increase of
Information
Transparency
Goal of Corporate
Governance
29
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.1.1 Operation of Board of Directors' Meeting
With integrity principles, EZconn Corporation emphasizes shareholder's equity and is convinced that an efficient Board of Director's Meeting is the foundation for a preeminent corporate sustainable governance. Persons with integrity and professional capability are selected by shareholders' meeting to constitute the supreme governance institute. In addition to considering composing member's diversity, selection by the Board of Director's Meeting also consider its own operation, business types and basic conditions needed for development, integrity belief matching EZconn Corporation's core value, and professional knowledge and skil ls such as seasoned practical experiences needed for business, legal, finance, accounting or company's business in order to provide the Board of Director's Meeting a comprehensive consideration over perspectives of legal risks, green environment, labor and society when faced with critical decision-making. This is to ensure sustainable operation for EZconn Corporation's operation.
In recent years, we have gradually established comprehensive corporate governance structure. Given considerations that independent directors do not have conflicting interest with the Company, and with their professionalism and independence, they're able to provide objective and neutral opinions for diversification consideration during the Board of Director's Meeting decision-making in order to avoid the disadvantage of making decision behind closed doors, and establishment of independent directors will also assist in super vising the Company's operation governance and protection of shareholder's equities, therefore, there are 2 independent directors out of a total of 7 directors in the Board of Director's Meeting. Also, 3 super visors have been established accordingly. The Board of Director's Meeting authorizes establishment of salary and compensation committee under the Board to assist in performance of duties and report its meeting resolutions to the Board of Director's Meeting under regular basis.
Operation
Judgment
Capability
Accounting & Finance
Analytical Capability
Operation
Management
Capability
Risk Handling
Capability
Industry Knowledge & International
Market Perspective
Operation
Judgment
Capability
Enhancement of
Board of
Director's Meeting
Functions
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
30
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
Job Title Legal Person/Natural Person Representative Major Education/Experience
Chairman SHC Consolidated Investors LLC Chen, Steve J.D. Law School, Harvard University; Independent Director for Sercomm Corporation
Director Dural Holding LTD Li, Shi-Zheng Ph.D, Electrical Engineering, Southern Methodist University, US; General Manager, Gtran INC.
Director Jia Jiu Investment Co., Ltd Chang, Yin-Hua Accounting Dept., Hsing Wu College; Director, EZconn Corporation (Ningbo)
Director Transnational Investment LTD Chen, Ho-Feng Da Yo Land Administration Agent Office
Director Chen, Hsiao-Yun MBA, University of Southern California, US; Director, Yon Xin Security/IQ Technology
Independent Director
Li, Chien-Pin Ph.D. Applied Physics, California Institute of Technology, US; Professor, Department of Electronics Engineering, National Chiao Tung University
Independent Director
Hsiao, Zhong-Qiang Ph. D. Consumer Science & Retailer Management, Purdue University, US; Associate Professor, Taiwan Normal University
Supervisor eGTran Corporation Chien, Ji-Chen Chairman, EZconn Corporation, EZconn Enterprise, Optoway Technology Inc.
Supervisor Lai, Wen-Shen Master, Economics, National Taiwan University; Independent Director, Audix Corporation; Section Chief, Dept. of Finance, Ministry of Finance; Assistant General Manager, Central Deposit Insurance Corp.
Supervisor Ko, Yuan-Yu Dept. of Accounting, Cheng Kung University/Founder, Ernst & Young Accounting Firm; Independent Director, AVerMedia Technologies, Inc.; Supervisor, Tung Ho Steel Enterprise Corp.
Note: There is one female director for this Board of Director's Meeting. Also, there are 2 directors aged under 50.
In 2017, the Board of Director's Meeting held 5 meetings, with directors and supervisors' attendance as follows:
Job Title Name Actual Number of
Attendance Number of Commissioned
Attendance Actual Attendance Rate (%)
Chairman SHC Consolidated Investors LLC Representative: Chen, Steve 5 0 100%
Director Dural Holding LTD Representative: Li, Shi-Zheng 5 0 100%
Director Jia Jiu Investment Co., Ltd Representative : Chang, Yin-Hua 5 0 100%
Director Transnational Investment LTD Representative: Chen, Ho-Fon 5 0 100%
Director Chen, Hsiao-Yun 5 0 100%
Independent Director
Hsiao, Zhong-Qiang 4 1 80%
Independent Director
Li, Chien-Pin 5 0 100%
Supervisor Ko, Yuan-Yu 5 0 100%
Supervisor Lai, Wen-Shen 5 0 100%
Supervisor eGTran Corporation Representative: Chien, Ji-Chen 5 0 100%
31
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.1.2 Salary & Compensation
Committee Operation I n o r d e r t o a s s e s s s e n i o r
man agement 's oper at ion per form ance and i f the i r co mpen sat io n rece i ve d i s f a i r a n d r e a s o n a b l e , E Z c o n n C o r p o r a t i o n e s t a b l i s h e d a S a l a r y & Compensat ion Committee (here inafter r e f e r r e d t o a s “ C o m p e n s a t i o n Committee”) which is under the Board o f Di r e cto r 's Meet in g, an d reta ine d 3 i n d e p e n d e n t p e r s o n s t o s e r v e a s c o m p e n s a t i o n c o m m i s s i o n e r .
Upon assessment, the Compensation C o m m i t te e wi l l c o n s i d e r d i re c to r an d su pe r v i so r 's p e r form an ce asse ssm ent , r e f e r e n c e s f r o m n o r m a l p a y m e n t o f fe red b y the indu str y , r at ion a l i ty i n c o n n e c t i o n s a m o n g i n d i v i d u a l performance, the Company's operation performance and future r isks, whi le at the same time ensure that there are no circumstances of director and manager b e i n g l u r e d t o c o n d u c t o f b e h a v i o r s beyond the Company's risk appetite for the purpose of pursuing compensation.
Furthermore , w i th r espect to bonus p e r c e n t a g e s f o r d i r e c t o r a n d s e n i o r m an age r 's shor t ter m per for m an ce as well as payment time for some changed c o m p e n s a t i o n , t h e C o m p e n s a t i o n C o m m i t t e e w i l l a l s o d e t e r m i n e a c c o r d i n g l y u n d e r c o n s i d e r a t i o n o f i n d u s t r y c h a r a c t e r i s t i c s a n d t h e C o m p a n y ' s b u s i n e s s n a t u r e . T h e Compensation Committee shall stick to and comply with its due care obligation o f a g o o d a d m i n i s t r a t o r i n i t s l o y a l e x e c u t i n g o f d u t i e s i n d r a f t i n g a n d regular reviewing of director, supervisor and manager's performance assessment as well as compensation policy, system, s t a n d a r d a n d s t r u c t u r e , a n d r e g u l a r a s s e s s m e n t a n d d r a f t i n g o f d i r e c t o r , supervisor and manager's compensation, and submit its proposal to the Board of D i r e c t o r ' s M e e t i n g f o r d i s c u s s i o n .
In 2017, the Compensation Committee held 2 meetings, with attendance as follows:
Job Title Name Number of
Actual Attendance
Number of Commissioned
Attendance
Actual Attendance
Rate (%) Note
Convener Hsiao,Zhong-Qiang
2 0 100% Appointed by the 2017/8/10 Board of Directors, re-elected for the third convener
Commissioner Li, Chien-
Pin 2 0 100%
Appointed by the 2017/8/10 Board of Directors, re-elected for the third term member
Commissioner Peng, Xie-
Ru 2 0 100%
Appointed by the 2017/8/10 Board of Directors, re-elected for the third term member
Compensation
Committee
regularly assesses
director and
manager’s
performance
in the Company’s
perspectives
of operation and
economy.
It is to ensure that
there are
appropriate
percentages
between director
and manager’s
performance and
personal
compensation.
and assist the Board
of Director’s Meeting
in executing and
assessing the
Company’s overall
compensation and
benefit policy as well
as director and
manager’s
compensation.
Future r`esearch and
review shall connect
corporate
sustainable
performance
with senior
management’s
compensation.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
32
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.1.3 Operation of Corporate Social
Responsibility Against the backdrop of government
or private sector's increased call for corporate to truly fulfi l l its social responsibil ity in recent years, EZconn Corporation, being a part of the society, has felt deeply the need to feedback to society after getting something from the society. As such, for the purpose of promoting corporate sustainable operation as well as fulfi l l ing our own social responsibil ity, we have established goals in the realms of promoting corporate governance, boosting economic growth, fulfi l l ing green environment and aggressive participation in social activities and we're dedicated to fulfi l l ing these goals gradually .
Corporate Social
Responsibility Principles
Society Participation Fultillment
Promotion of Corporate Governance
Development of Sustainable Environment
Enhancement in CSR
information Disclosure
Promotion of Corporate Governance
•The Board of Director's Meeting shall exercise due care obligation of a good administrator in supervising the corporate to
•he Board of Director's Meeting shall fulfill corporate social responsibility in the following fields: •(1)Proposing corporate social responsibility mission or vision and drafting corporate social responsibility policy statement;
•(2)Integrating corporate social responsibility into the Company's operation activity and development direction;
•(3)Ensuring timeliness and accuracy on corporate social responsibility related information disclosure; •(4)Regular holding of education and training on fulfilling corporate social responsibility and promoting matters prescribed in the preceding paragraph.
•To respect stakeholder's rights, the Company's stakeholders are identified and a designated zone has been established on the Company's website. Stakeholder's reasonable expectation and needs are understood through appropriate communication measures, and their concern in material corporate social responsibility issues have been responded appropriately.
Development of Sustainable Environment
•Comply with environment related laws and related international guidelines and requirements. Protect natural environment properly and is dedicated to environment sustainable goals during execution of business activities. Promote increase in respective resource utilization efficiencies and use renewable materials with low impact to environment to ensure sustainable utilization of resources on earth. Appropriate environment management systems have been established based on industry characteristics. Unit or personnel responsible for environment management shall promote and maintain environment management related systems, and hold environment education lessons to management and employees.
•To increase water resource utilization efficiency, water resource utilization will be improved in a sustainable way and related management measures will be established accordingly. Meanwhile, building and enhancing related environment protection and handling facilities are being planned to avoid polluting water, air and land. Best effort will be made to reduce negative influence to human health and environment, and optimal feasible pollution prevention and
•control technology measures will be adopted accordingly.
Society Participation Fulfillment
•Compliance with Related Labor Laws, Protection of Employee's Legitimate Rights; No differential treatments from discrimination of gender, race, age, marriage or family condition on human resource retainment in order to fulfill equality in compensation, employment condition, training and promotion opportunity.
•The Company provides a safe and health work environment to employees, including providing necessary health and first aid facilities, and is dedicated to lowering risk factors to employee's safety and health in order to prevent occupation disaster. Safety and health education and training will be implemented to employees on a regular basis.
•Procurement behavior's influence to environment and society of supply source community will be assessed and collaboration with suppliers will be conducted to jointly enhance corporate social responsibility.
•The Company participates in civil organization, charity group and local government institute's related activities on community development and community education for the purpose of facilitating community development.
CSR Goals
33
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
With the Board of Director's Meeting resolution approving “corporate social responsibility practice guidelines,” EZconn Corporation has established “Corporate Social Responsibil ity Committee (hereinafter referred to as “CSR Committee”)” accordingly. The Board of Director's Meeting authorized CSR Committee to take charge of corporate governance, economy, environment and society issues. With Chairman being the chairperson, five teams of corporate governance, environment protection, employee caring, society participation and customer relationship have been established under the committee for the purpose of facil itating improvements in the fields of economy, environment and society as well as achieving the goal of sustainable development.
Chairman
General Manager
Executive Secretary General Department of Human Resource
Corporate Governance Team
General Manager office
Audit office
FA & IT Division
Human Resources Dept.
Customer Relationship Team
Department of Business
Department of R&D
Business Development Dept.
Optical Component
Development Dept.
Key Customer Operations
Dept.
Optical Module Development
Dept.
Components Testing Dept.
Packaging Process Dept.
Environment Protection Team
Department of Plant Matters
Occupational Safety Guard
Office
Department of Procurement
Department of Production
Management
Department of Fixture
Department of Machining
Department of Processing
Department of Finished Product
Department of Quality Control
Supply Chain Management Dept.
Process Integration Dept.
Society Participation Team
General Manager Office
Company Spokesman
Department of Human
Resources
Department of Procurement
Department of Production
Management
Supply Chain Management
Dept.
Process Integration Dept.
Employee Caring Team
Human Resources
Dept.
CSR Committee Organization Structure Chart for EZconn Corporation
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
34
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
Additionally, we have further released 「Corporate Social Responsibility Policy Statement and Commitment
Report」to declare EZconn Corporation‘s commitment to becoming a corporate sustainable citizen
Prohibition of Child Labor, Prohibition of
Forced Labor
Provision of Excellent Work Environment and
Emphasis of Occupational Safety
Enhancement of Labor Management Harmony, Respect for Employee’s Opinion and Offering of Reasonable Compensation and Benefits
Compliance with Related Laws of the Nation where Operation is Located and Prohibition of Conflict Minerals
Any forms of bribery, corruption or other illegal benefits with business partners are strictly prohibited.
Currently, EZconn Corporation already operated routine cross-department meetings to discuss various material issues on corporate sustainable operation, establish goals for respective departments and review implementation status.
Going forward, the Company plans to bring corporate social responsibil ity implementation spirit into routine cross-department meetings. Respective departments shall work with corresponding various stakeholders, regardless if they are competent authorities, shareholders, employees, suppliers or customers, in discussing their reasonable demand and expectation on EZconn Corporation. Engagement shall be conducted through diversified channels. Comprehensive discussion wil l be conducted and resolutions wil l be made during such meetings in order to form EZconn Corporation and stakeholder's consensus in the f ields of corporate governance, economy, environment and society. Meanwhile, respective departments' reports during cross-department meetings regarding their implementation results in the fields of economy, environment and society for current year will be assessed and feasibil ity for future goals will be established accordingly. Ultimately, reports to the Board of Director's Meeting will be submitted on a regular basis to allow the supreme governance institute to understand the Company's achievements in the fields of economic growth, green environment and society caring.
S u m m a r y of C S R St a t e m e n t a n d C o m m i t m e n t
Discussion of
Corporate Operation
Issues, Review of
Implementation
Results an
Establishment of
Future Goals in Cross-
Department Meeting
Going forward, engagement with various stakeholders shall be enhanced in order to understand and respond to their reasonable demands and expectation.
Reports of implementation results will be submitted to the Board of Director’s Meeting on a regular basis.
35
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.1.4 Regulation Compliance Regulat ion compliance is the basic requirement for corporate operat ion. I t 's l ike the foundation of a bui lding which wil l only be
able to develop upwards with a stable foundation. Furthermore, there are cases of news report which ruin corporate's hard-earned reputation because of senior management's insider trading, factory's malicious discharge of wastewater or abuse of employees. Huge amount of penalty or compensation has eroded the Company's profi t and even shareholder 's equit ies . Employee's l ivel ihood is even more af fected in the event of suspension of business or operat ion. Customers wil l a lso be af fected and this has created exponential damage to corporate.
Based on its core bel ief of integri ty, EZconn Corporation has implemented re lated necessary measures in regulation compliance . Internal ly, al l col leagues as a whole have been requested to comply with laws and regulations, and responsible compliance units are tracking and reviewing contents of ex isting laws on a regular basis . In the event of modif ication of laws, related responsible units wi l l a lso be notif ied at the same t ime, and report of law modif ication's impact to the Company wil l be submitted to senior management i f necessary.
Additional ly, the Company al lows col leagues to fami l iar ize with business related laws and regulations through internal education, training and promotion. Meanwhi le, in the event that col leagues are not famil iarized with their business related laws or regulations, the Company also provides a legal personnel consulting channel to prevent col league's violation of laws by mistake.
Furthermore, Internal Audit wi l l comply with “Regulations Governing Establ ishment of Internal Control System by Public Companies” requirements and include laws and regulation compliance matters in one of the items for annual audit plan. Through aforementioned dual-control mechanisms, EZconn Corporation manages to keep an excel lent record in corporate governance regulation compliance, with no records of f ines imposed by competent authority . Additional ly, EZconn Corporation's business locat ions across the world al l insist on complying with laws and regulations f rom where their operation is located. As such, there is no violat ion of regulations, or prohibition of sales in specif ic markets on our products imposed by local competent authority, or question or controversy raised by respective stakeholders .
With respect to environment protect ion laws, EZconn Corporation headquarters and respective branch off ices al l comply with
our nat ion's environmental protection laws and regulat ions, which include Air Pol lution Control Act, Water Pol lution Control Act , Noise Control Act and Drinking Water Management Act. They also include regular report, cleaning, disposal and test operations. During the period of this report, there are no cases of f ines imposed by environmental protec competent authority .
As for impacts of laws and regulations on employee r ights and interests, dedicated units are responsible for tracking of updates. Amendments of OHS and Labor re lated laws and regulat ions are reviewed by the OHS Off ice and HR Department on a regular basis . Management pol icies are updated in accordance with the latest legal amendments. Updated policies are made public to the whole company. The goal is to ensure that working conditions conform to relevant laws and safeguard employee r ights and interests . In 2017, make-to-order production led to a s ituation where employees in manufacturing units had to work over 7 consecutive days . Express consent of al l involved employees was obtained and suff icient rest and sleeping times were guaranteed. Supervisors inspected work operations periodical ly to monitor the mental state of employees. A f ine of NT$ 20,000 imposed by the Labor Inspection Off ice was paid in accordance with relevant laws. EZconn has conducted a new inventory of manpower resources of al l units to prevent the recurrence of similar situations in the future and faci l i tate cross-unit manpower al location in the future.
Last but not least, we're deeply aware that regulation compliance is merely a basis to operate a business. For the purpose of becoming a corporate of sustainable operation, we need to conduct business more cautiously in the f ields of corporate governance, ethics & integrity, environment protection and employee caring.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
36
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.1.5 Internal Audit & Risk Control
Internal Audit Ezconn Corporation's Internal Audit Office reports directly to the Board of Director's Meeting. It operates
independently, objectively and in a bias-free way and it verif ies if the Company's internal control system works effectively by reviewing and auditing. In addition to reports in the Board's routine meetings, reports to independent director or to senior management meetings will also be conducted if necessary. Audit tasks are mainly executed in accordance with audit plan which is drafted based on identified risks. Project audit is executed regularly or upon necessity in order to verify if the Company's various internal operations comply with laws and internal control system. Project audit wil l also be executed depending on actual situations and the Board of Director's Meeting will be provided detai ls in order to understand operation potential risks. Also, the Board of Director's Meeting and senior management will be assisted to conduct independent and objective assessment over internal control system's completeness, effectiveness and fulfi l lment. Improvement recommendations will be provided in due time to reasonably ensure that internal control system can be implemented continuously while at the same time providing related investigation, assessment or consulting services for the purpose of assisting the Board of Director's Meeting fulfi l l i ts corporate governance duty.
Internal Audit Process Flow
In 2017, 365
processes were
audited from audits
conducted on 542items.
18 irregularities or
deficiencies had been
presented
Internal Audit Office shall
continue to track them and request
rectifications within deadlines.
37
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
Risk Control
Risk Perspective Responding Strategy
Finance
Change of Interest
Rate
This is mainly interest expense incurred from loans extended by respective financial institutes. Changes in interest rate do not have material impact to EZconn Corporation and its subsidiaries because interest expense only accounts for a very small percentage of business revenue. We shall pay close attention to changes in interest rates while working for more preferential interest rate terms with transacting banks in order to lower interest costs.
Change of Exchange
Rate
• Ezconn Corporation and its subsidiaries’ product sales is mainly for export with US dollars being the main currency for product sales income. Purchase of materials involves both offshore and domestic vendors. However, USD denominated account receivables is still larger than USD denominated account payables. Therefore, changes in exchange rates has potential influence over the Company’s profit/loss.
• We mainly adopt natural hedging method which adopts offsets between foreign currency denominated payment and income, and pay attention at all times to exchange rate change information as well as foreign currency capital needs. Foreign currency position and exchange timing will be adjusted in due time, and appropriate hedging tools will also be selected in due time upon necessity for the purpose of lowering risks from exchange rate changes.
Inflation
• Main production material for EZconn Corporation and its subsidiary‘s radio frequency connector is bar copper. Product costs and sales prices will appropriately reflect international Material price changes. Therefore, it does not pose material influence to us.
• As for other main materials, we all pay close attention to fluctuations in Material prices and inflation hoping to reflect cost price changes on sales price in due time and avoid incurring material impact to profits.
• We shall continue to enhance production process in a bid to increase production efficiency and lower costs. This will ensure maintenance of excellent competitiveness when faced with price competition in the market.
Overly Concentrated
Purchase and Product
Sales
Purchase
Most of EZconn Corporation and its subsidiaries' supplier vendors are companies with long term business relationship. Supplier vendor for some specific materials have all maintained good collaboration relationship and this ensures stable supply source of materials. Due to specific industry features, our procurement of Laser Diode materials is overly concentrated on specific vendors. As such, we will pay close attention to supply/demand changes in Material supply market. Additionally, we're also aggressively developing new supplier in order to diversify our procurement risks.
Product Sales
• or EZconn corporation and its subsidiaries’ radio frequency connectors, we mainly strive for Europe and US top line manufacturers’ orders. This is because end customers for radio frequency connector are mainly cable TV system providers. This industry is already maturely developed and major players will continue to remain the major players in the market. Therefore, our products are mainly delivered to Europe and US cable TV system and this has resulted in concentrated sales. However, with our excellent mold and fixture manufacturing capability, we’re able to obtain customer’s long term stable collaboration. We’re still able to lower the risk of losing orders by obtaining other customers’ orders even if sales to respective end customer increases or decreases at times.
• Sales of optical communication products are mainly to global renowned equipment manufacturers. With consolidation of optical communication industry in recent years, there is also a trend that major players will continue to remain major players in the market. Optical communication downstream equipment vendors have all maintained stable collaboration relationship with system vendors while also routinely working with upstream supply chain. Once certification is received, suppliers will not be replaced easily unless there are major concerns over quality or delivery. We have overly concentrated sales because we’ve become supplier for terminal system major manufacturers such as Huawei Group. We’ve aggressively enhanced vertical integration on equipment suppliers and provided comprehensive product line service. In the meantime, we also aggressively develop Europe and US telecommunication system vendor customers in order to increase the number of our core customers. We will also continue to work hard in developing new products and technologies to satisfy customer’s demand on quality, cost and delivery. Meanwhile, we’re able to accept customer’s specific manufacturing needs and lower the risk of overly concentrated sales with our excellent technological capability.
Impact to the Company from
Modification of Labor Laws
Modification of some of Labor Standard Act have been officially implemented after being promulgated by the President. Various industries have experienced different levels of impact since its promulgation. EZconn Corporation always complies with labor laws and even provides labor conditions better than those prescribed in laws. Our actual responding measures as follows: • Work Hour: One fixed day off and one flexible rest day is the one specifically prescribe by law. After considering our colleague’s work/life balance, we’ve already
fully implemented 2-day off per work system for years. Therefore, operation will not be affected by this modification. • Shift of Work: EZconn Corporation adopts 2 shifts per day system. This modification will not affect the Company’s operation. • Wage: For overtime on rest days, rest day overtime fee has always been distributed in accordance with standards prescribed in existing laws for long time except for
wage starting from the 9th hour. This modification has minor impact on us. Responding measure will be to control overtime hours on rest day in case overtime work is needed out of operation needs. Calculation units will be 4 hours and 8 hours of overwork is to be avoided in order to maintain colleague’s physical and mental health.
• Annual Leave: This modification increases the number of days for annual leave. Under consideration that purposes of annual leave are to ensure colleague’s full rest for the purpose of balanced physical/mental state, enhanced work efficiency and taking care of both family and work, EZconn Corporation responded this by offering annual leave days more than the ones prescribed in laws. Colleagues are given 3 days of annual leave from the day of their onboarding. After that, days of annual leave will be given as required by laws and in accordance with “service year + 1 year” standard. Colleagues are requested to automatically arrange their annual leave schedule. Days of annual leave not used will be settled in accordance with laws.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
38
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.1.6 Ethics & Integrity Ezconn Corporation's core value is integrity. To establish an Integrity
Management environment, EZconn Corporation has drafted related guidelines for director, manager and colleagues as a whole to comply accordingly. Risks of violating Integrity Management are minimized through rigorous management mechanism and effective control . The Board of Director's Meeting approved related internal rules of “Integrity Management Principle” and “Ethical Behavior Guidelines” drafted by the Shareholder's Meeting and announced them on internal website for colleague's reference from time to time. Meanwhile, colleagues are ensured to fully understand and comply with these requirements during their daily work through education, training and Integrity Management policy promotion.
•During the process of conducting business activities, all colleagues are prohibited to be engaged in behaviors of directly or indirectly providing, committing, requesting or receiving illegitimate benefits or any behavior that are not integrity.
•Compliance with corporate governance related laws of the Republic of China serves as a foundation to fulfill Integrity Management.
•To fulfill clean, transparent and responsible operation concepts, the Company has established prevention measures to prevent behavior which are not integrity. They include prevention of the following behaviors: 1. Offering and accepting bribe; 2. Provision of illegal political cash contribution; 3. Inappropriate charity donation or sponsorship; 4. Offering or accepting unreasonable gift, entertainment or other illegitimate benefits.
•Prior to business relationship, consider if supplier, customer or other transaction party is involved in records that are not integrity, and avoid having transaction with parties with records of not being integrity.
•Agreement contents with transaction party shall include terms of compliance with Integrity Management policy, and agreement may be terminated or cancelled in the event that the counter party is involved in behavior which is not integrity.
•Drafting of Conflict of Interest Prevention Policy and providing appropriate channels to stakeholders for active explanation if there is potential conflict of interest with the Company.
•Education and training to all colleagues are held regularly. Integrity Management policy is connected with employee's performance and definite and effective disciplinary system is established accordingly.
•Report system has been planned. Responsible person will accept report and launch subsequent investigation accordingly. The reporting person will be treated in an anonymous way for the purpose of protection.
Summary of Integrity Management Principles Parties Applied: All Colleagues
•Prevention of Conflict of Interest •Avoidance of Opportunity to Gain Personal Profit •Confidentiality Duty •Fair Transaction •Protection and Appropriate Utilization of Company's Assets •Regulation Compliance •Encouragement Reporting of Any Illegal Behavior •Establishment of Disciplinary Measures
Summary of Ethical Behavior Guidelines Parties Applied: Director and Manager
Establishment
of Excellent
Corporate
Governance
Ethical
Behavior
Guidelines
Ethics and
integrity
Principle
39
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.1.7 Participation in External Association
External Initiatives
Ezconn provides the following Certificates/Declarations to
different interested parties in accordance with customer
commitments and emphasis on environmental protection.
(1) Certificate of Non-Use of Restricted Substances
(2) Declaration of Addition of DEHP, DBP, BBP, and DIBP (RoHS)
(3) Reach SVHC-free (174 Substances of very high concern)
Declaration
(4) RoHS Declaration of Conformity
(5) EMS Supplier Quality Commitment
(6) RoHS Exemption Clause Declaration
(7) Certificate of Non-Use of Hazardous Substances
(8) Declaration of Non-Use of Conflict Minerals
(9) Certificate of Non-Use of PFOs
(10) Certificate of Non-Use of Halogen
(11) Certificate of Non-Use of ODS
(12) ISO 9001:2015 Quality Management System Certificate
(13) ISO 14001:2015 Environmental Management System
Certificate
(14) OHSAS 18001:2007 Occupational Health and Safety
Management System Certificate
(15) TOSHMS Taiwan Occupational Safety and Health
Management System Certificate
(16) TTQS Talent Quality-Management System Certificate
(Silver Medal)
Ezconn Corporation knows for sure that participating in
industry association or academic institute is a good
interaction channel if it wants to excel its capability in
communication network industry and develop its influence
in corporate social responsibility. As such, we've aggressively
participated in related industry associations in recent years
and serve as association members in a hope to utilize its
influence in the industry to promote emphasis on
sustainable operation to members of the industry.
Participation in External Association
Roles Assumed
Taiwan Electrical and Electronic Manufacturer's Association
Member
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
40
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.2 Economic Performance Direct economic impact assesses transaction value between a corporate and stakeholders and is presented
in the form of currency. Specifically, for EZconn Corporation Taipei headquarters, Beitou plant, Tamsui Shang-Dar Plant, Tamsui Hong Shu Lin Plant and Chiayi Dalin Plant, the number of employees having household registration in the neighboring areas accounts for 64% of employees as a whole. This represents that our operation activities have imposed positive influence on the prosperity of local economy. They have also prompted employment for local residents.
Meanwhile, under the context of sustainable development, indirect economic impact has also been generated in addition to direct economic impact positive result from capital flowing among stakeholders. In other words, for impact result to local society generated from EZconn Corporation's operation activities, more potential, not so obvious or immediate long term effects have also been triggered in addition to economic numbers which can be quantified.
2017 Economic Performance
Direct Economic Values Generated
Report Year – Income NTD 2,899,950 K
Allocated Economic Values
Cost of Operation NTD 2,206,099 K
Employee Salary & Benefit NTD 622,653 K
Payment Paid to Capital Contributor (Bank Loan, Shareholder’s Dividend)
NTD 217,800 K
Payment to Government (Tax, Fine)
NTD 32,868 K 72%
20%
7%
1%
Distributed Economic Values
營運成本
員工薪資與福利
支付出資人的款項
支付政府的款項
Cost of Operation Employee Salary & Benefit Payment Paid to Capital Contributor
Payment to Government
41
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
Product Revenues for the Last 3 Years (Unit: NTD1,000)
Types of Department Product
2015 2016 2017
Operation Revenue
Operation Percentage
Operation Revenue
Operation Percentage
Operation Revenue
Operation Percentage
Radio Frequency Connector
1,574,178 36% 1,427,034 33% 1,617,069 56%
Optical Communication Products
2,738,701 64% 2,923,536 67% 1,282,881 44%
Total 4,312,879 100% 4,350,570 100% 2,899,950 100%
Sales Territory Comparison in the Last 3 Years (Unit: NTD1,000) 2015 2016 2017
Sales Amount Sales
Percentage Sales Amount
Sales Percentage
Sales Amount Sales
Percentage Domestic 324,965 8% 263,558 6% 311,145 11%
Export 3,987,914 92% 4,087,012 94% 2,588,805 89%
Total 4,312,879 100% 4,350,570 100% 2,899,950 100%
6%
94%
YEAR 2016
內銷 外銷
11%
89%
YEAR 2017
內銷 外銷
0
1,000,000
2,000,000
3,000,000
4,000,000
2015年 2016年 2017年
Op
era
tion
Re
ve
nu
e
Product Revenues for the Last 3 Years
高頻連接器 光通訊產品
8%
92%
YEAR 2015
內銷 外銷 ▓Domestic ▓ Export
▓Domestic ▓ Export
▓Domestic ▓ Export
Radio Frequency Connector
Optical Communication Product
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
42
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
1.3 Supply Partner
Cultivation of Green Manufacturing Process Soft Power, Taiwan Supply Chain Benefited Gradually
Faced with customer's high standard procurement threshold on product quality and green manufacturing process, EZconn Corporation has implemented requirements in l ine with global environmental regulations on local suppliers. Therefore, for local suppliers, they also continue to enhance skil ls and knowledge, improve labor's traditional skills and cultivate procurement department's selection of environmental friendly and hazard-free materials . All these have indirectly facilitated the forming of a whole new learning cycle.
We continue to conduct internal and external education and training, cultivate our own procurement and quality control departments' human resource soft power and build up supply chains in neighboring areas for the purpose of trying to build an industry growth S cur ve for Taiwan's radio frequency connector and optical communication product. Taiwan's manufacturing power wil l be enhanced if the connector industr y chain is able to integrate through EZconn Corporation.
Therefore, we're not only responsible for our own company's sustainable development. We also hope that we can contribute to Taiwan's connector industr y as well as to generate more production capability. Looking forwards to subsequent development, with Chinese government's promotion of delivering fiber optics to 80 mill ion families as well as powerful demands from US telecommunication industr y's broad band upgrade, we can span across our footprint to auto and smart family industries . This is because connector is the key component to integrate various appliances in smart families. This fully indicates EZconn Corporation product's growth trend presented from the changes in global market.
1.3.1 Radio Frequency Connector Ezconn Corporation is a professional connector
manufacturer. Upstream main materials are copper and plastic while its end products expand into industries of electronics, communication, consumer electronics and transportation. Up/Middle/Downstream connections are illustrated as follows:
43
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Co
rpo
rate
Go
ve
rna
nc
e
2017 CSR Report
Upstream materials for connector industry are suppliers of metal, electron-plating, plastics and other materials . For middle-stream, they are connector design, assembly and manufacturing vendors. As for downstream, they are suppliers of various types of electronic products. With respect to upstream materials, they are mainly metal materials, electro-plating materials and plastic materials. Main consideration for metal material l ies in its mechanical strength, good conductivity features and heat resistance. Therefore, copper alloy plat uti l ized by domestic connector manufacturers are mainly brass and phosphor bronze. Although international laws do not have specific requirements on “green product,” certif icate of non-util ization of prohibited materials has already become a trend. Unreliable documents will not only result in connector products being returned by customers, they will also create customer's mistrust to connector manufacturer . Given the fact that downstream customers are reducing the number of connector suppliers, the chance of being replaced is extremely high. As such, long term trust and collaboration relationship with upstream suppliers have become the best protection for a good Material supply and rel iabil ity for documents of non-uti l ization of prohibited materials . As for downstream industry application, Taiwan connector downstream application fields are mainly for computer and computer peripherals . EZconn Connector's radio frequency connector is mainly used in cable TV system establishment as well as cable broad band infrastructure building.
1.3.2 Optical Communication Product Fiber optical transmission equipment can be
categorized into three types of Material (f iber optics, cable), photoelectric active component and photoelectric passive component. Among them, active components are photoelectric components that use electrical energy for photoelectric or electronic-optical signal conversion as well as optical s ignal amplification, while passive components are components responsible for transmission and tuning of optical signal and are irrelevant to photoelectric energy conversion. Connections among up/middle/downstream is i l lustrated as follows:
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
44
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
Chapter 2 Environment Sustainable Management
Ezconn Corporation is an optical communication
industry component manufacturer. With respect to
life cycle of products which are produced from
environment and then dumped into environment
afterwards, impact to environment mainly comes
from respective manufacturer's energy consumption
during production and discharge of wastes. Starting
from 2002, EZconn Corporation has complied with
ISO14001 released by the International Organization
for Standardization in establishing an environment
management system suitable for EZconn Corporation.
This system includes headquarters, Shang-Dar Plant
and Hong Shu Lin Plant. Environment management
policy is signed and announced by General Manager.
Impact to environment is dealt with accordingly
through green design and source control.
45
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
Environment Management Policy and Commitment With the global environmental view that there is only one earth,
EZconn Corporation encourages employees as a whole to actively participate in environmental protection system, follows operation of environment management system, commits to comply with various laws and environmental spirit in manufacturing process and products, educates employees and communicates with customers, cares and fulfi l ls environmental issues and assumes social responsibil ity of being an excellent global company. EZconn Corporation establishes the following environment policies which wil l be fulfi l led by employees as a whole:
1. Comply and meet with environmental protection regulations requirements;
2. Fulfi l l operation of environment management system; 3. All-employee participation and pursuit of low pollution
environment; 4. Promote environment management cycle and continue to
improve accordingly .
Environment Target and Subject Product Perspective: 1. New products comply with HSF requirements: RF& optical
communication monthly achievement rate of 100%; 2. HSF D level supplier no order rate:RF& optical communication
monthly achievement rate of 100%.(Note: 1.RF Group D level suppliers do not include “bar copper” vendors.)
Operation Activity Perspective: 1.Waste Reduction: Control monthly industry waste (excluding
recycled and renewable resource wastes) average mount per person to 11.3kg/person for Beitou Plant and 12.9kg/person (excluding sawdust) for Shang-Dar Plant;
2.CO2 Discharge Amount: Control average CO2 discharge amount per person converted from monthly power consumption to 508 kg-CO2-e/person for Beitou Plannt, 723 kg-CO2-e /person for Shang-Dar Plant and 479 kg-CO2-e/person for Hong Shu Lin Plant.
Ezconn holds “Quality and Environment Committee Meeting” each quarter to review if subject's monthly performance meets with target requirements. In the event of fai lure to meet with target requirements, “Meeting Resolution Implementation Form” wil l be issued afer the meeting and wil l be delivered to responsible units for irregularity analysis and improvement operations. Re-verification wil l be conducted for management representative's determination to close the case.
Quality & Environment Committee To continue to improve environment management,
Ezconn Corporation establishes「Quality & Environment Committee」 to take charge of the following environment management businesses:
1. Review environment management manual, procedure documents and company standard documents of related plans and guidelines
2. Coordinate and solve environment management problems (e.g ., cross department environment problems)
3. Review environment operation implementation and performance, and report implementation results to General Manager on a regular basis
4. Review prevention and rectification measure effectiveness
5. Direct promotion and fulfi l lment of various projects related to environment continuous improvement
6. Operate and execute respective department's various environment systems
7. Review implementation and performance of respective department's environment systems
8. 8.Review effectiveness of respective department's prevention and rectification measures
9. Promote and fulfi l l respective department's various projects related to continuous improvement.
Grievance Mechanism: Ezconn Corporation has yet to establish an open
complaint platform. In the event that related stakeholders are affected during the process from the generation of wastes in plant to shipping out and outsourced handling of wastes, complaints can be fi led to local environment protection bureau and EZconn Corporation's Plant Matter Department of which the complaint channel is : 02-28959777.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
46 2017 CSR Report
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
2.1Raw Material Volume And Weight 2.1.1High-frequency Connectors We demonstrate our contributions to global resource protection and commitment to reduction of raw material consumption intensity and increased economic benefits through disclosure of raw material consumption indicators. Raw materials utilized for the manufacture of high-frequency connectors include plastic, plating nickel, plating tin, rubber, and copper. We select recyclable brass which can be reused and converted into copper alloy rods at the end of product life cycles and after processing. These materials are purchased from external suppliers and are not extracted through internal operations. Pursuant to the Restriction of Hazardous Substance Directive (RoHS) of the EU which took effect in 2006, the aforementioned raw materials are non-hazardous substances. During the reporting period, recyclable materials utilized for high-frequency connectors included plastic, copper, plating nickel, and plating tin. Total consumption amounted to 137,393kg, which accounts for 100% of all utilized materials. The greatly increased consumption of raw materials was mainly caused by a large-scale increase of make-to-order production by 122% compared to 2016.
2.1.2 Optical Communication Product With respect to disclosed Material consumption statistics for
optical communication products, materials utilized include zinc alloy, SUS stainless steel, plastics and 2 compound materials. According to EU RoHS (2011/65/EU) and EU REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), we impose restrictions on hazardous substance (RoHS) as well as Substance of Very High Concern (SVHC) test. Results showed that all of aforementioned materials do not include hazardous substances. This illustrates the result of EZconn Corporation's commitment to control hazard-free substances. During the period of this report, renewable materials for optical communication products include plastics, copper and electroplated nickel, with a total consumption of 2,336.4 kg and accounting for 97%, while non-renewable Material of rubber consumed a total of 72.1kg and accounted for 3%.
Material Consumption Statistics for Radio Frequency Connector
Year 2015 2016 2017
Raw If hazardous
materials are included
Consumption (kg)
Percentage Consumption
(kg) Percentage
Consumption
(kg) Percentag
e
Re
ne
wa
ble
Plastics NO 6,447 8.95% 5,541 8.94% 12,284 8.94%
Copper NO 64,905 90.06% 55,780 90.01% 123,673 90.01%
Electroplated Nickel
NO 229 0.32% 229 0.37% 508 0.37%
Electroplated Tin
NO 487 0.68% 419 0.68% 928 0.68%
Material Consumption Statistics for Optical Transceiver
Raw If hazardous
materials are included
2015 2016 2017
Consumption (kg)
Percentage Consumption
(kg) Percentage
Consumption (kg)
Percentage
Re
ne
wa
ble
Zinc Alloy NO 3421.9 58% 1279.6 35% 1716.3 71%
SUS Stainless
Steel NO 990.3 17% 524.9 14% 436.6 18%
Plastics NO 669.8 11% 859.9 24% 87.5 4%
Compound
Material NO 257.8 4% 224.3 6% 82.7 3%
Nickel-Platted Copper
NO 141.2 2% 289.2 8% 13.3 1%
NO
-R
en
ew
ab
le
Plastics NO 416.0 7% 468.6 13% 72.1 3%
Note1. According to EU RoHS (2011/65/EU) and EU REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), we impose restrictions on hazardous substance (RoHS) as well as Substance of Very High Concern (SVHC) test.
47
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
2.2 Reduction of Energy Consumption Reporting boundaries for energy consumption will
be further expanded in future reports and consistent calculation methods will be maintained. EZconn is also firmly committed to the adoption of energy conservation measures. During the reporting period, a total of 118 10-28W LED lamps were installed. This is expected to generate power savings of 24,730 KwH. In the Hongshulin Plant, 30HP air compressors were replaced with 20HP high-performance air compressors, which is expected to result in annual power savings of 18,840 KwH. Total electricity consumption in 2017 amounted to 4,722,305 KwH, which represents an increase by 53,532 KwH compared to 2016. This increase was mainly caused by the addition of one floor of office and lab space in the Hongshulin Plant in February 2017, which raised power consumption by 54,214 KwH, and addition of production capacities and dorm space for foreign workers in the Shangda Plant, which pushed up power consumption by another 466,200 KwH. If these facilities are excluded, the aforementioned lighting equipment upgrades, air compressor replacements, and energy conservation achievements of different units should have generated power savings of at least 520,414 KwH In 2018, the company will continue to invest in energy conservation improvements of the air compressor system and continue its commitment to improvement measures for other types of hard- and software. Electricity is the company’s only main energy consumption category. As for internal energy consumption, we disclose consumed purchased electricity measured in KwH during the reporting period. Taipei HQ and Beitou Plant, the Shangda and Hongshulin Plants in Tamsui, and the Dalin Plant in Chiayi represent the reporting boundaries in this report. The Ningbo Plant, which is a Chinese subsidiary, and EZconn Czech a.s. are not included.
Electricity Consumption Statistics
YEAR 2015 2016 2017
Power Consumption
(Unit: KwH) 4,220,966 4,668,773
4,722,305
Energy Consumption
(Unit: Megajoule) 15,195,477.6 16,807,582.8
17,000,298
Carbon Emission (kg) 2,228,670 2,465,112 2,766,309
Announcement from the Bureau of Energy, Ministry of Economic Affairs :
Conversion Formula: 1 KwH is equal to 3.6 Megajoule .
Power Carbon Emission Coeffic ient:2015year :0.528 kg - CO2-
e/KwH;2016year :0.529 kg - CO2-e/KwH;
2017year :This was not released when the report was compiled. Therefore,
pr inciple for calculat ion shal l be mainly in l ine with the latest version (2016
Power Carbon Emission Coeffic ient) .
4,220,966
4,668,773 4,722,305
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
2015年 2016年 2017年
Water Resource Consumption Statistics
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
48 2017 CSR Report
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
Indirect (Scope 2) emissions resulting from the generation of purchased or acquired electricity consumed within the organization are calculated in accordance with the latest electricity emission coefficient made public by the Ministry of Economic Affairs in 2016. This coefficient is based on the assumption that 1 KwH of electricity generates 0.529 kg of CO2. Internal statistics reveal that indirect (Scope 2) emissions reached roughly 2,766 tons of CO2 during the reporting period. Per capita carbon emissions were as follows: 423 kg-CO2-e/person in the Beitou Plant; 656 kg-CO2-e/person in the Shangda Plant; 479 kg-CO2-e/person in the Hongshulin Plant. These values meet the expected targets.
2.3Water Resource Consumption Statistics
As for water resource consumption divided by source, EZconn processes do not consume any water. The lubricants required for machine operations are 100% recyclable. The sole source of water consumption is therefore domestic water supplied by the Taiwan Water Corporation. In 2017, annual consumption amounted to 20,267,000 m³, which represents an increase by 12% compared to the same period of the previous year. This difference can be explained by the addition of dorm space for 20 foreign workers in the Shangda Plant.
Targets for Average Carbon Emission per Person vs.
Achievement of Performance
Plant 2017Target
(kg-CO2-e/人)
2017Performance
(kg-CO2-e/人)
Target Achievement
Status
Beitou Plant <508 423 Achieved
Shang-Dar Plant
<723 656 Achieved
Hong Shu Lin Plant
<479 417 Achieved
17808 18080
20267
16500
17000
17500
18000
18500
19000
19500
20000
20500
2015年 2016年 2017年
Water Resource Consumption Statistics
49
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
2.4Waste management Waste generated by the company can be divided into
process waste and domestic waste. Domestic waste is managed separately and stored in designated areas by assigned personnel in accordance with waste sorting principles. Upon sorting, recyclable waste such as paper and PET bottles are donated to NPOs and charity foundations. Resource recycling reached 10,074kg (Taipei HQ and Beitou Plant 3,506kg and Shangda Plant 6,568kg). Non-recyclable waste is treated and disposed of by selected waste treatment businesses licensed by the Environmental Protection Administration of the Executive Yuan in accordance with waste disposal plans. A total of 70,205 kg of general waste and industrial waste was generated during the reporting period. This waste is incinerated in the Beitou and Bali Waste Incineration Plants. In addition, no hazardous industrial waste is generated during processes. EZconn formulates per capita waste control targets for monthly industrial waste amounts (excluding recyclable resource waste). Actual amounts of 9.9kg/person in the Beitou Plant and 12kg/person in the Shangda Plant (excluding wood filings) meet the set targets. No major incidents involving leakage of waste or chemicals occurred during the process of waste storage, disposal, and treatment. No fines were incurred due to violations of environmental laws and regulations and all manufacturing activities conform to local environmental laws.
Category of Wastes
Categorization Principle Storage/Clearing
Measure Disposal Principle
Average
Wastes
This refers to average wastes excluding resource garbage.
Installment of Dust Box
Daily cleaning and removal will be done by legal
vendors.
Manure, Sewage Contact vendors
to do cleaning and removal.
This is disposed by vendors on a regular basis.
Re
sou
rce
Re
cy
clin
g
Drink Cans and Bottles Made of Paper (including Tetra Pak, Paper Container), Aluminum, Glass and Plastics (PET,PE,PVC,PP, PS, excluding Plastic Bag)
Installment of Recycle Tank
This is recycled by Tsu Chi on a regular
basis.
Waste Fluorescent Tube, Waste Dry Battery
Installment of Recycle Tank
This is recycled by Tsu Chi on a regular
basis.
Average
Industry
Wastes
Electronic Appliances & Information Items
Contact vendors to do cleaning and recycling.
Vendors will do cleaning and removal on a regular basis.
Scrap Metal, Leftovers Installment of
Collection Location
This will be scrapped by vendors on a regular basis
Waste Chemical Liquid or Container
Installment of Collection Tank
Recycling and disposal will be conducted by
qualified vendors on a regular basis.
Oil Stain Clothes for Wiping Machine
Installment of Collection Tank
Cleaning and removal will be
conducted by legal vendors
Targets & Performance of Average Carbon Emission
per Person
Plant 2017Target
(kg-CO2-e/person)
2017Target
(kg-CO2-e/person)
Target Achievement
Status
Beitou Plant <11.3 9.9 Target
Achieved
Shang-Dar Plant
<12.9 12.0 Target
Achieved
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
50 2017 CSR Report
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
2.5 Lower Product and Service's Demands on Environment Resources
During operation planning, the ultimate goal is green product for product l i fe cycle. Any potential threats to environment and inf luences on work mission wil l al l be removed. The Company is committed to bui lding new generation product R&D and continuous improvement on green manufacturing process in a bid to achieve early warning for a fr iendly environment. Radio frequency connector produced by EZconn Corporation is a low power consumption product . There won't be feel of electrici ty when touched during operation and there is no heat f rom the product i tself . The fol lowing explanation i l lustrates our continuous effort to lower product and service's demands on environment resources.
Green Product Design 1 Enhanced Design, Reduction of Material Utilized
About optical communication product:The or iginal design al lowed the execution of the transmiss ion and reception functions of two components . Upon improvement, BOSA can accommodate four transmission and reception components . This reduces the demand for optical f iber and optical f iber spl ices .
After
Improvement
Before Improvement
51
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
Green Product Design 2
BOSA Product Packing Material (Tray) Increase in Capacity
Green Product Design 3
BOSA Product Packing Material (Tray, PIN CAP is cancelled.)
Speci f icat ions for Or igina l Des ign :
Length 337 .5mm x Width 211 .5mm x Height 13 .6
mm
Speci f icat ions for New Des ign :
Length 360mm x Width 245mm x Height 12 .7mm
Original Design: Tray has PIN CAP
New Des ign : T ray does not have PIN CAP.
Speci f icat ions for Or igina l Des ign :
Length 370mm x Width 218mm x Height 144mm
Speci f icat ions for New Des ign :
Length 390mm x Width 254mm x Height 144mm
Green Product Design 4:BOSA Product Packing Material (Box), Capacity is increased and use of packing materials is reduced.
2017 CSR Report
52
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
2017 CSR Report
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Specif icat ions for New Design:
Length 405mm x Width 275mm x Height 322mm
Specif icat ions for Original Design:
Length 375mm x Width 240mm x Height 302mm
53
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
2.6 Supplier Assessment & Review
Each review is an opportunity for improvement EZconn has formulated Supplier Management
Guidelines and Incoming Material Control Management Guidelines. Production Management, Procurement and QA conduct supplier evaluations and appraisals of all suppliers. Evaluation items include Quality, Cost, Delivery, Service, and EU HSF (Hazardous Substance Free) regulations. This audit mechanism is utilized to enhance supplier QCDS capabilities. Audit procedures for all stages have therefore been developed to facilitate conformity of suppliers to EZconn Quality Standards. Since HSF evaluations are conducted in writing and on-site, evaluation results are divided into four levels (A, B, C, D). Vendors with a D rating are not listed as qualified suppliers unless they monopolize the market or have been designated by customers. We also approve and sign up for various external environmental initiatives and require our suppliers to make a firm commitment to abiding by these rules and regulations. A total of four new suppliers have met the criteria of written, HSF, and on-site evaluations during the reporting report and have therefore been listed as qualified suppliers. The Procurement Department conducted an annual appraisal of suppliers the company has had business dealings with or whose transaction volume is ranked in the top 90% of the respective year. HSF appraisals are conducted in accordance with customer requirements or for suppliers with abnormalities in the field of HSF. A total of 24 and 235 suppliers underwent HSF appraisals and annual supplier evaluations to determine qualifications, respectively.
Down Stream
Cable TV Service &
Equipment Vendor
Telecommunication Service
& Equipment Vendor
Electronic Appliance
Equipment Vendor
Middle Stream
Ezconn
Corporation
Radio Frequency Connector and
Optical Communication Product
Design, Research
and Manufacturing
Upstream
Material Supplier Outsource Supplier
EZconn Corporation Up/Middle/
Down Stream Supply Chain Process Chart
2017 CSR Report
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
54 2017 CSR Report
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
In 2017, EZconn Corporation established product management and procurement targets on product HSF requirements and supplier management. New product targets for radio frequency connector and optical communication products can 100% meet with HSF requirements, and non-order rate reaches 100% for HSF D level suppliers except for “brass bar ” suppliers. The followings disclose target achievements for product's compliance with HSF and D level supplier's non-order rate during report period. Through super vision and measurement and analysis on monthly performance, all new products for radio frequency connector and optical communication product comply with HSF requirements 100%. With respect to suppliers for radio frequency connectors, D level optical communication product and radio frequency connector suppliers have all achieved 100% non-order rate with the exception of vendors designated by customers.
Radio Frequency Connector:
Name of Indicator
Target
(Annual
Target)
Review
Cycle 2017/01 2017/02 2017/03 2017/04 2017/05 2017/06 2017/07 2017/08 2017/09 2017/10 2017/11 2017/12
New Product's Compliance with
HSF Requirements
100% Each
Month 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
HSF C Level Supplier's Non-
Order Rate 100%
Each Month
100% 100% 100% 100% 100% 100% 100% 100% 99.4% 100% 100% 99.4%
Optical Communication Product:
Name of Indicator
Target
(Annual
Target)
Review
Cycle 2017/01 2017/02 2017/03 2017/04 2017/05 2017/06 2017/07 2017/08 2017/09 2017/10 2017/11 2017/12
New Product's Compliance with
HSF Requirements
100% Each
Month 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
HSF C Level Supplier's Non-
Order Rate 100%
Each Month
100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
55
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
Localization of Radio Frequency Connector Supplier Take serial number RF CSR Sample radio frequency connector
main product which accounts for high revenue percentage for example, locations for R&D and delivery are al l in Taipei operation headquarters and Beitou Plant and Taipei Tamsui Shang-Dar Plant . Percentage of the product's procurement expenditure from local suppl iers is 100%. From economics perspect ive, economic impact generated from EZconn Corporation's operation activity reaches far beyond creating employment opportunit ies, distr ibut ing salary and paying taxes. It a lso integrates local small and medium satell ite factories into supply chain to energize posit ive influence over economic development in Taipei Tamsui areas. Our select ion to purchase from local suppl iers has, to a certain degree, proven more effective than remote management. On the other hand, we've also considered supplier 's sustainable development. For instance, uti l izat ion of hazard-free materials and enhancement of environmental manufacturing process are al l directions for EZconn Corporation and collaborating vendors' joint efforts .
Optical Communication Product Offshore Supplier Management Optical communicat ion product 's suppl ier management policy is
same as the one for radio frequency connector . This i l lustrates EZconn Corporation's consistency in management measures. With respect to the most upstream materials of Die and Chip for f iber optical active component, EZconn Corporation has maintained a very fr iendly relationship with Japanese major suppliers . In recent years, EZconn Corporation has gradually expanded its optical communicat ion product pi lot production in Taiwan and China and mass production bases. Result from this is increase in offshore suppl ier's cross-border logistics transportation distance. This has generated certain degree of carbon emission during transportat ion process as well as increase in transportation costs . Optical Communication Department has made cross-border transportat ion patch reduct ion as one of the goals to fulfi l l corporate social responsibil i ty and wil l continue to work hard towards low carbon emission. Furthermore, global warming in recent years has resulted in weather change and irregularit ies which include aggravated wind disaster, f lood, drought or even extreme weather . Through establishing long term stable collaboration relationship with offshore suppliers, wastes generated from transportat ion wil l be reduced and carbon emission wil l be lowered effectively , and the goal of reducing greenhouse gas emission wil l be achieved.
Suppliers must conform to EU RoHS, WEEE,
HSF environmental norms In addition to conformity to Hazardous Substance Free (HSF) regulations, suppliers must sign a letter of commitment to Restriction of Hazardous Substances Directive 2011/65/EU,RoHS and Waste Electrical and Electronic Equipment Directive (WEEE). RoHS rigorously regulates hazardous substance contents in raw materials provided by suppliers. The following 6 chemical substances are strictly prohibited: lead, mercury, cadmium (the permissible limit is 100ppm), hexavalent chromium (CrVI), polybrominated biphenyl (PBB), and polybrominated diphenyl ether (PBDE). Suppliers are also required to provide a Material Safety Data Sheet (MSDS) for chemical substances utilized for item processing and manufacturing and inspection reports issued by third-party accreditation units. In 2017, the company signed agreements for relevant environmental regulations and carried out simultaneous updates of supplier evaluation items. 1. Addition of 4 phtalate acids in Supplier HSF certificates
(171006) – 191 copies 2. 2nd version of Supplier Restricted Substance Certificates (No.
C28) – 11 copies 3. 7th version of Supplier 3rd Grade Hazardous Substance Check
List (No. C01) – 24 copies 4. New version of the Supplier SVHC (Substance of very high
concern) Check list (4 newly added items) 20170119 – 116 copies signed
5. New version of the Supplier SVHC (Substance of very high concern) Check list (1 newly added item) 20170720 – 99 copies signed
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
56 2017 CSR Report
En
viro
nm
en
t Su
stain
ab
le M
an
ag
em
en
t
Request to Sign EU REACH Commitment
EU's regulation of Registration, Evaluation, and Authorization of Chemicals is also called EU REACH regulation. Compared to RoHS directive which imposes control over electronic and electrical products, control subjects for REACH regulation are chemical materials. EU has come the sense that chemical products, such as plastics, rubber, organic or non-organic chemical materials, have been used during electronic and electrical product manufacturing process and for source of materials . Therefore, international chemical product prevention management regulations were passed in 2008. Starting from 2009, EZconn Corporation introduced EU REACH regulations into supplier management system and requested supplier to commit and guarantee their products comply with EU REACH requirements. In the event that supplier's products contain Substances of Ver y High Concern (“SVHC”), suppliers must then fulfill their Duty to Communicate.
Metal Conflict-Free
In accordance with “Act of Conflict Minerals,” EZconn Corporation requests supplier not to purchase or use conflict minerals. Suppliers must commit to adopt responsible mineral source to ensure minerals used in EZconn Corporation's products, such as metals of zinc, tantalum, tungsten and gold, wil l not bring profits for arm conflicts . This policy has already been integrated into necessar y items for supplier purchase management provision and product design. In the event of supplier's use of conflict minerals, forced disclosure of smelting factory information must be made accordingly.
57
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Em
plo
ye
e C
arin
g
Chapter 3 Employee Caring
3.1 Employee Structure EZconn Corporation's measures for human
resource arrangement and organization business models for overall strategy can be understood through employee number statistics and disclosure. Employee Job stabil ity and level of benefits given by organization to employees can also presented. Gender distribution within organization can be i l lustrated through detail categorization based on gender. Comprehensive human resource planning and arrangement on existing labor power and talents have already been conducted.
In 2017, total number of EZconn Corporation's employees in Taiwan area is 462. 100% of employees are full-time employees with contracts of unspecified term (interns are equivalent to full-time employees), and they enjoy all labor benefits mandated by the government. This indicates employee structure is stable and it is helpful in the Company's operation development. There are 216 male employees which account for 47%, and there are 246 female employees which account for 53%. Percentages between male and female employees are balanced and there is no obvious change in employee numbers.
The turnover rate dropped from 22% in 2016 to 12% in 2017. The contracts of 9 foreign workers and 2 interns of the industry-academia collaboration program expired and 6 employees reached retirement age in 2017. The number of outgoing employees dropped by 26 compared to 2016. The turnover rate therefore decreased by 10%.
3.1.1 Employee Statistics
During the report period, the following illustrates total numbers and percentages for new and terminated employees based on their age group, genders and regions.
Major Category
Sub-Category
Male -216 Persons Female -246 Persons Subtotal – 462
Persons Number of
Persons
Number of
Persons
Number of
Persons
Number of
Persons
Number of
Persons
Percentage
New Employee
Under 30 Years Old
42 19% 18 7% 60 13%
31-50 Years Old 4 2% 5 2% 9 2%
Over 51 Years Old
0 0% 0 0% 0 0%
Subtotal 46 21% 23 9% 69 15%
Terminated
Employee
Under 30 Years Old
13 6% 7 3% 20 4%
31-50 Years Old 13 6% 15 6% 28 6%
Over 51 Years Old
2 1% 6 2% 8 2%
Subtotal 28 13% 28 11% 56 12%
Note 1: There are no temporary employees at the end of December 2017.
Note2: Regions for statistics include operation headquarters Beitou Plant Shang-Dar Plant, Hong Shu
Lin Plant and Dalin Plant. Regions for China subsidiary and Czech sub-subsidiary are not
included, and numbers of labors in supply chain are not included either.
2017 CSR Report
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
58
Em
plo
ye
e C
arin
g
Percentages of male-female employees based on duty, age, education, aboriginal people, physical disability and
nationality are as follows: Major Category
(This is calculated based on percentage of total employees.)
Sub-Category
Male Female Subtotal
Number of
Persons Percentage
Number of
Persons Percentage
Number of
Persons Percentage
Based on Duty
Management Duty 46 10% 29 6% 75 16%
Technology Duty 160 35% 150 32% 310 67%
Administration Duty 10 2% 67 15% 77 17%
Subtotal 216 216 47% 246 53% 462
Based on Age
Under 30 Years Old 51 11% 79 17% 130 28%
31-50 Years Old 137 30% 139 30% 276 60%
Over 51 Years Old 28 6% 28 6% 56 12%
Subtotal 216 216 47% 246 53% 462
Based on Education
Master, Doctor 20 4% 5 1% 25 5%
University (College) 120 26% 100 22% 220 48%
Under Senior High School/
Occupational School (included)
76 16% 141 31% 217 47%
Subtotal 216 216 47% 246 53% 462
Based on Aboriginal
People
Aboriginal People 2 0.4% 1 0.2% 3 1%
Non-Aboriginal People 214 46% 245 53% 459 99%
Subtotal 216 216 47% 246 53% 462
Based on Physical
Disability
Physical Disability 2 0.4% 2 0.4% 4 1%
Non-Physical Disability 214 46% 244 53% 458 99%
Subtotal 216 216 47% 246 53% 462
Based on Nationality
Domestic 187 40% 187 40% 374 81%
Vietnam 20 4% 59 13% 79 17%
Thailand 9 2% 0 0% 9 2%
Subtotal 216 216 47% 246 53% 462
Note1: To respond to new GRI guidelines, indicators of physical disability and minority ethnic group have been reduced. Instead, this is presented in education level.
Note2: Category is based on duties Management Duty: Duties of (Deputy)Team Leader, (Deputy) Section Chief, (Assistant) Manager, (Vice)Director, Associate Director, Business Group General Manager, Executive Assistant General Manager. Technology Duty: Duties of Operator, Technician, Level I Engineer, Level II Engineer, Level III Engineer, Senior Engineer, Project (Assistant) Manager, Chief of technology.
Administration Duty: Duties of Assistant, Level I Administrator/Sales Specialist, Level II Administrator/Sales Specialist, Level III administrator/Sales Specialist, Senior Administrator/Sales Specialist, Project (Assistant) Manager, Special Assistant.
2017 CSR Report
59
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Em
plo
ye
e C
arin
g
3.1.2 Facilitation of Local Community Employment Ezconn Corporation has a total of 296 employees with household
registration in neighboring communities. That accounts for 64% of all employees and average service year is 7.95 years . This indicates that EZconn Corporation's operation activit ies have truly facil i tated economic prosperity and employment opportunities for local communities. Additionally, percentage of senior management's (General Manager and Chairman) being Taiwan local residents is 100%. EZconn Corporation's selection of senior management personnel complies with local hir ing principles. Local ization of management team ensures enhanced human resources and improves local talent quality.
Critical Operation
Locations
Address Number of
employees in the factory
Number and percentage of
neighbors in the neighborhood
Define neighborhoods
Operation Headquarters beitou plant
No.10 and 12, Lane 121, Li Deh Rd., Beitou District, Taipei
193 94 49%
Employees with household
registration in Shilin/ Tatung/Beitou of Taipei
Shang-Dar Plant
No. 380, Sec. 3, Tam Jin Rd., Tamsui District, New Taipei City
167 140 84%
Employees with household
registration in Beitou/
Tamsui/Bali/ Sanji of Taipei
Hong Shu Lin Plant
26F, No. 27-3 and 2F, No. 27, Sec. 2, Jung Zheng E. Rd., Tamsui District, New Taipei City
88 48 55%
Employees with household
registration in Beitou/Tamsui/Bali/
Sanji of Taipei
Dalin Plant
No. 151, Jong Zheng Rd., Dalin
Town, Jia Yi County
14 14 100%
Employees with household
registration in Jia Yi City & County
Total 462 296 64%
Note 1: In 2017, foreign employees living in Taiwan area are excluded (20 employees in Beitou Plant and 68 employees in Shang-Dar Plant). Only local employees with household registration in plant areas are counted.
Note 2: Geographical definition for “local community” shall refer to Taiwan area.
Note 3: “Critical Operation Locations” shall refer to operation headquarters, Beitou Plant, Shang-Dar Plant,
Hong Shu Lin Plant and Dalin Plant which are all located in Taiwan area。
3.2 Compensation Benefits & Retirement Plan Preferential compensation assists in enhancing
employee's loyalty and aggressiveness in their work. It is also effective in keeping professional talents a company needs in the labor-intensive manufacturing industry. EZconn Corporation's compensation differs in accordance with an individual's education and experience, job duty and performance result. However, there are no differences based on different genders . Employee's compensation is higher than Taiwan's regulations on minimum compensation, and compensation policy is executed in accordance with government laws and regulations.
In 2017, mandatory minimum basic wage was
NTD21,009. Minimum salaries for male and female employees in respective plants in Taiwan have all exceeded this requirement. However, there are differences in job duties for male and female employees with minimum salaries. Male employees enjoy higher minimum salaries because of the heavy-labor nature of their work.
Male's Minimum Salary Exceeding Mandatory
Salary 24%
Female's Minimum Salary
Exceeding Mandatory Salary 14%
2017 CSR Report
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
60 2017 CSR Report
Em
plo
ye
e C
arin
g
3.2.1 Employee Benefits Employee benefits for EZconn Corporation's full-time employees in Taiwan are divided into company benefits and employee
benefit committee benefits . In addition to offering basic protection of special leave, birth leave, maternity leave without pay, labor insurance and health insurance, employees are also entitled to charity leave, birth examination leave, preferential payroll transfer, group meal subsidy, employee bonus, on-job-training, employee pension, business trip travel insurance, year-end party and year-end bonus. Furthermore, “Employee Benefit Committee” has been established for the purpose of managing employee related benefit systems, regular holding of employee activities, distributing cash gift , various subsidies and scholarship. Preferential matters have also been discussed with contracted vendors. Total expenditure for benefit expenses in 2017 is NTD40,108K.
Benefits and allowances Employee Welfare Committee benefits
Group insurance, employee health checks, business travel insurance, year-end banquet, employee bonuses and stock options, year-end bonus, charity leaves, paternity and maternity leaves, pensions, referral bonus, breastfeeding room, health station, health check allowance, labor and health insurance allowance, additional days of special leave, allowance for internal instructors, allowance for private vehicles and smartphones used for business, QCC bonus, LEAN bonus, improvement proposal bonus, bonus for reporting of near-miss incidents, parking lot, preferential rates for salary deposit accounts, and meal allowances
Staff trips, festival bonus and coupons, birthday bonus, year-end activities, marriage/funeral/celebration allowance, company dinner allowance, signing of contracts with businesses offering special discounts, scholarships, emergency allowance, club allowance, family days, special T-shirts
2017Family Day Family Day is held once every year. External professional PR companies are commissioned to plan and hold this event which
comes with family activity booth, challenging games, hiking, abundant meals and lucky draw event. These events are suitable for family members to participate and have fun together. Visually disadvantaged massage professionals were invited to set up a booth during this event. This is the Company's action to support disadvantaged groups. Through the holding of family day event, employee family members are able to better understand this big family of EZconn Corporation.
262 employees and 148 employee family members, equaling a total of 410 people, have participated in 2017 Family Day event.
61
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Em
plo
ye
e C
arin
g
2017 CSR Report
3.2.2 On-Job-Training Subsidy
To cultivate talents, enhance occupational skills and combine occupation with career development, the Company encourages its employees to have on-job-training in order to learn professional knowledge and skil ls systematically and continuously. In 2016, “On-Job-Training Management Approach” has been established to provide 70 percent tuition fee subsidy and one day paid business leave each week in order to support employee's on-job-training with actual actions.
3.2.3 Excellent Quality Group Cash Reward
In recent years, EZconn Corporation promotes quality enhancement plans of QCC/QIT (Quality Control Circle / Quality Improvement Team) for the purpose of fulfill ing its quality policy. Employees participate in these activities in groups and present their achievements on a regular basis. Cash rewards and certificates are given to groups with excellent performance for encouragement. In 2017, 5 groups and 15 individuals had received awards accordingly.
Purpose for QCC project is to encourage employees to emphasize work improvement. Quality control circle have been held accordingly. After that, QCC improvement results are converted into dollar amount which ser ves as a proportioned feedback to employee to encourage employees to participate in such events aggressively.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
62
Em
plo
ye
e C
arin
g
2017 CSR Report
3.2.4Retirement Plan Employees are provided with definite retirement plan
which assists in attracting talents and maintaining employee team stabil ity . This has exerted positive support function to the Company's long term operation strategy planning. EZconn Corporation was established in 1971 with years of operation up until now. Years of service for some employees have reached their retirement threshold. To manage employee retirement related matters, EZconn Corporation has established “Retirement Management Approach” to clearly prescribe retirement term. Meanwhile, under considerations of employee's self career planning, physical conditions and family factors, preferential retirement guidelines better than Labor Standard Act were added in 2016. Application of retirement is available as long as years of service plus age reach the threshold of 60 years.
In 2017, a total of 6 employees applied retirement when
they reached retirement age. Retirement benefits provided by EZconn Corporation include pension, post-retirement benefit fee, insurance fee as well as fees for other benefit fees. In 2017, the total amount spent was NTD5,967,497. Processing of employee's pension is conducted in accordance with requirements prescribed in “Labor Standard Act” and “Labor Pension Act.” Labor retirement reserve has been appropriated on a regular basis. This reserve is deposited in a designated Labor Pension Account in the Bank of Taiwan. Review to verify if reserve deposited in this designated account is sufficient is conducted each year. At the end of 2017, this designated account has a deposit totaling NTD57,339,347 which is sufficient to pay for next year's expected retirement expense.
Preferential Retirement Guidelines:
Years of Service + Age ≧60
3.2.5Non-Paid Parental Leave According to requirements prescribed in the “Act
of Gender Equality in Employment,” EZconn Corporation's employees are entit led to apply for Non-Paid Parental Leave in accordance with requirements as long as employment period reaches 6 months and the age of child is under 3 years old. Based on different genders, related statistics during the report period as as follows :
Statistics for Parental Leave
Parental Leave Gender total/proportion
2016 2017
Total number of employees that were entitled to Parental Leave (within 3 years)
Male 21 19
Female 24 18
Total number of employees that took parental Leave
Male 0 0
Female 4 2
Total number of employees due to return to work after taking parental leave
Male 0 0
Female 3 2
Total number of employees that did return to work after parental leave
Male 0 0
Female 2 1
Percentage of employees who returned to work after parental leave ended (Return to work rate)
Male 0% 0%
Female 67% 50%
Total number of employees that returned to work after parental leave ended that were still employed 12 months after their return to work
Male 0 0
Female 0 1
Percentage of employees that returned to work after parental leave ended that were still employed 12 months after their return to work (Retention Rate)
Male 0% 0%
Female 0% 50%
In 2016, after the parental leave ended two employees returned to work , who were one employee who had served for 12 months after reinstatement, so the retention rate was 50%.
63
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Em
plo
ye
e C
arin
g
2017 CSR Report
3.3 Employee Rights & Communication EZconn Corporation emphasizes on labor's rights . Employees shall be
treated equally with dignity to ensure work conditions and payment comply with spirit and rules of labor related regulations regardless of their domestic or foreign nationality, male or female or in different duties. To truly comply with basic human rights, various labor rules and Management Approach al l meet with human rights justice principles . During the period of this report, there was no occurrence of critical human rights infringement, which includes discrimination events, violation or seriously endangering of freedom of association and group negotiation, use of chi ld labor or sexual harassment events, in respective operation locations. Meanwhile, there was no occurrence of risk of serious forced or compulsory labor events.
Additionally, Employee Benefit Committee and employee report channels have been established in accordance with rules. As for Labor-Management Meeting, Labor Pension Reserve Supervision Committee and Occupation Safety & Health Committee, EZconn Corporation conducts operations in accordance with laws and regulations. Employee's r ights can be reported through aforementioned various channels and can be handled equally and fairly. Smooth and diversified report channels help employees safeguard their r ights . Provision of an equal and worry-free work environment has always been the direction of our efforts . EZconn Corporation aims at the goal of zero labor management disputes. There was no occurrence of complaint during the report year.
Labor-Management Meeting EZconn Corporation established labor-management meeting to
promote employee caring business and strengthen the Company's good employee relationship.
Labor representatives are selected by employees in an open and fair way. Each quarter, representatives from labor and management will hold meetings for discussions on a regular basis. Main purposes are to collect issues, draft up solutions, reflect employee concerned issues, coordinate labor management relationship, communicate and explain the Company's major policies, and so on. Collaboration is promoted and communication is enhanced through util ization of such labor management negotiation measures. For resolution matters made by labor management meeting, EZconn Corporation has conducted execution in accordance with resolution. EZconn Corporation's Department of Human Resource is responsible for maintaining related meeting records appropriately .
Major negotiation conducted through labor management meeting in 2017 was modification of work rules. There were a total of 1 modifications since the beginning of the year. This has been reported to the Department of Labor of Taipei City Government and has been approved via return mail dated 20170814. It ensures that requirements are legal and allows employees to follow regulations accordingly .
The Company‘s operation rel ies on employee's efforts. Employees with good quality is the key factor to a company's future development. As such, EZconn Corporation invests resources and the Department of Human Resource is taking the lead in planning employee training and establishing systematic education & training. Employee 's knowledge basis and work ski l ls are enhanced through planned training courses.
With categories based on gender and
employee types, annual average training hours per person are 15.29 hours for male and 10.61 hours for female in 2017. Given the fact that there are more training hours for professional trainings of R&D and technology and that male accounts for the major part of trained supervisors, the average training hour for male is therefore higher than the one for female.
3.4Employee Training
EZconn Corporation provides diversified training lessons and on-job-training which include new staff training and departmental work skil l training, internal and external training lessons with high quality training effectiveness. In 2016, the Company received affirmation of Silver Awards for Talent Quality-management System (“TTQS”) from the Workforce Development Agency of Ministry of Labor.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
64
Em
plo
ye
e C
arin
g
2017 CSR Report
Employee's Average Training Hours Based on Gender and Employee Types
2017年 Item Total Training
Hours Number of Employees
Average Training Hours
Gender
Male 3302 216 15.29
Female 2609 246 10.61
Duty
Management Duty
1248 75 16.64
Technology Duty
3506 310 11.31
Administration Duty
1157 77 15.03
Subtotal 5911 462 12.79
Competency management The investment climate in Taiwan has seen significant changes in recent years. In addition to arduous challenges posed by the external business
environment, the whole industry faces a crisis caused by the shortage of available talent. This poses a major problem for traditional industries that strongly rely on human-based technologies. The company which was established over four decades ago has entered a stage of sturdy transformations. In the face of a volatile environment, the adoption of accurate business strategies to boost business goal achievement is the key to corporate success. In recent years, we have been firmly committed to the adoption of competency building programs to achieve corporate sustainability and strengthen our manpower resources. Relevant programs have been adopted by all units in 2016 and SOWs (Statement of Work) have been formulated for a total of 89 positions. These SOWs were collected and organized by HR in 2017 to give them a more professional and standardized character. Competency data has been collected through research literature reviews and multiple interview methods. SOWs for the high-frequency connector and optical communication business groups have been integrated in an effort to create standardized SOWs for all positions and enhance the reliability and validity of established competency models. Competency experts have been invited to verify every SOW in cooperation with relevant supervisors. A total of 38 SOWs were verified and approved. In 2018, we expect to continue our efforts in the enhancement of core and professional competencies based on our achievements in 2017. The goal is to set a solid foundation for the talent cultivation programs of the company.
Performance Review
The Company has drafted performance review Management Approach in order to assess employee's work performance and establish occupational career planning. Based on the Company and department's annual targets, department heads will discuss with his/her employees on setting personal KPI. Feedback improvement projects will be presented in response to target achievement status in each quarter.
Department heads will review his/her employee's target achievement status, work capability and feature behavioral performance, and must discuss with the person and conduct performance review interview as well as provide suggestions, expectations and improvement directions.
Based on performance interview result, a concrete improvement action plan shall be jointly drafted. This includes supervisor's expectation of employee's fulfillment of improvement and subordinate's expectation of assistance from supervisor. Action plan will be drafted and turned into the direction for personal annual training planning. During report period, percentage of employees taking official performance assessment and occupational development review is 100%.
65
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Em
plo
ye
e C
arin
g
2017 CSR Report
3.5 Occupation Health & Safety There are frequent numerous occurrences of occupation disasters in recent years. Domestic related laws and regulations have thus
become more comprehensive gradually. Therefore, EZconn Corporation established an Occupation Safety & Health Committee. As high as 57% of committee memebers are labor representatives (7 commissioners and 4 labor representatives) selected by respective plants. This committee is responsible for establishing annual occupation safety goal, drafting improvement projects and supervising execution accordingly, designating related matters to occupation safety and health office responsible personnel to promote operation safety improvement, conducting regular audits for the purpose of ensuring protection of employee's physical life and safety as well as implanting safety first core target deep inside work culture. Occupational injuries occurred inside respective plants during report period from operation headquarters, Beitou Plant, Shang-Dar Plant and Hong Shu Lin Plant were all minor injuries which can be settled via onsite first aid. During the report period, there were no occurrences of major work safety incidents or incidents of death from performing businesses.
Environment Safety Policy: 1. Comply and meet with environmental safety and health
regulation requirements. 2. Fulfill operation of environment safety & health system. 3. All personnel participate in the pursuit of a low-pollution
environment. 4. Promote environment safety & health management cycle
and continuous improvement. 5. Prevent accident, disease and injuries and promote health.
0
0.5
1
1.5
2
2.5
3
Ber of Cases on Work Injury Categories
Male Female
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
66
Em
plo
ye
e C
arin
g
2017 CSR Report
3.5.1 Occupational Safety & Health Management System
It is the Company's basic responsibility to ensure employee's health and safety during working. Introduction of management system can assist the Company to plan and draft comprehensive policy, procedures and improvement projects for the purpose of smooth promotion of internal occupational safety and health operations. As such, EZconn Corporation passes OHSAS 18001 and Taiwan Occupational Safety & Health Management System (TOSHMS) audit verif ications each year. Through comprehensive management cycle mechanisms, hazard identification and risk assessment are conducted each year in order to detect high risk operation behavior in early stage, establish improvement measures and install prevention mechanism, ensure compliance with occupational safety and health regulations, lower the r isk of accident occurrence, reduce occupational injuries and build up a healthy and safe working environment.
In 2017, 8 male and 6 female co-workers were involved in occupational accidents. The Disabling Injury Frequency Rate (FR) reached 8.4 for male and 6.3 for female employees. The Disabling Injury Severity Rate (SR) for male and female employees was 149.1 and 17.9, respectively. One business trip accident occurred in 2016. The involved employee was on long-term convalescent leave until the end of July 2017 and was not reinstated until July. This resulted in a lower Occupational Accident Frequency Rate (FR) in 2017 than in 2016, but the number of lost working hours due to accidents (SR) was significantly higher than in 2016. The company therefore provided traffic safety education for its employees in 2017 to strengthen defensive driving concepts, enhance traffic safety awareness, and reduce traffic accident frequency rates.
2016~2017 Occupational Safety & Health Statistics for Taiwan
Occupational Safety Items 2016 2017
Annual Number of People from Occupational Accident
16 14
Disabling Frequency Rate (FR) 15.9 14.7
Disabling Severity Rate (SR) (Including traffic accidents during commuting)
74.2 167
Note 1: False alarms are not included. Note 2: Basis for Calculation: Disabling Frequency Rate (FR)=Number of Disabling People × 106 ÷ Total Enduring Work-Hours Disabling Severity Rate (SR)=Total Number of Days for Disabling Injury Loss × 106 ÷ Total Enduring Work-Hours Occupational Disease Rate (ODR)= Annual Number of People with Occupational Disease/Employee Current Year Total Work-Hours*106
2018 New Occupational Safety & Health Targets
Existing Management Indicators Management Indicators Target Value
Number of Occupational Accidents -False Alarm ≧ 10
Number of Occupational Accidents –No Hospitalization Needed
≦ 2
Number of Occupational Accidents –Hospitalization ≦ 8
Number of Days for Work-Hour Loss from Occupational Accidents
≦ 24 day
ESH & abnormal processing units do not meet the billing number
≧ 5
Disabling Frequency Rate (F.R.) ≦ 2.55
Disabling Severity Rate (S.R.) ≦ 222
Frequency Severity Indicator (FSI) ≦ 0.75
Occupational Safety and Health Management Plan Implementation Rate
≧ 80%
Number of Deficiencies to be Rectified from Labor Inspection
≦ 5
Number of Staff for Special Health Check Irregularity Management
≦ 39
67
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Em
plo
ye
e C
arin
g
2017 CSR Report
3.5.2 Occupational Safety Management System Certificates
CNS 25506:2001 Shang-Dar Plant
CNS 25506:2001
Beitou Plant
CNS 25506:2001
Shang-Dar Plant
OHSAS 18001:2007 Beitou Plant、
Shang-Dar Plant、 Hong Shu Lin Plant
Identification of hazards, risk assessment, and implemented improvement measures in 2017
Policy Annual plan Goal (Quantitative) Improvement measure
Compliance with and conformity to ESH laws and regulations
Strengthened contractor management
Subcontractor construction work protective measures carried out 100% according to plan
Strengthened management and implementation of measures to prevent falls from height
Compliance with and conformity to ESH laws and regulations
Strengthened contractor management
Subcontractor construction work protective measures carried out 100% according to plan
Safety of electrical operations and prevention of electric shocks
Prevention of accidents, diseases, and injuries and health promotion
Reduction of business trip and commuting accident frequency
Less than 5 traffic accidents per year Traffic safety education and strengthening of defensive driving concepts
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
68
Em
plo
ye
e C
arin
g
2017 CSR Report
3.5.3Health Checks
The company provides general checkups once every three years for employees between 40 and 65 years of age and once a year for employees above 65 to safeguard employee health. Health check items include physical exams, blood tests, X-rays, hearing tests, and health counseling. In addition, working environment testing organizations which have been approved by the Council of Labor Affairs are commissioned to carr y out chemical substance and noise level testing in working environments and assess actual exposure levels twice a year. Environmental improvements are carried out in accordance with test results and efficient protective gear is provided in sufficient amounts. Health checks for special operations are provided for operating personnel engaged in operations that pose special health hazards on an annual basis. The company also shows regular concern and constantly tracks the health status of its employees.
In 2017, it was detected in health checks for operations associated with special health hazards that 9
employees have suffered hearing loss (4th level management) determined as abnormal by the physician upon comprehensive judgment. The OHS office has reported this incident to the OHS commission for discussion and it was listed as an item requiring major improvements in 2018. The company plans to strengthen noise protection for relevant machiner y and equipment and provide appropriate earmuffs for employees involved in such operations. In addition, the company provides a 3-hour training course on known hazards for its employees ever y year. We will also continue to administer special health exams for personnel engaged in operations associated with special hazards and dangers to safeguard employee health.
69
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
Em
plo
ye
e C
arin
g
2017 CSR Report
3.5.4 Emergency Responding Drill
When disaster strikes, remaining calm helps employees escape from danger. The Company simulates different disasters and holds all-employee emergency responding dril l twice each year. For the first half year, 34 employees participated in the drill while 45 employees took part in the 2nd half of the year. Through watching emergency responding promotion video clip, simulation of escape routes and emergency responding team fire fighting dril l , employees are able to have a thorough understanding of personal duty upon occurrence of disaster, and will be able to calmly protect him/herself and assist colleagues to leave disaster zone in order to reduce possibility of injury to personnel.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
70
So
cie
ty P
artic
ipa
tion
2017 CSR Report
Chapter 4 Society Participation
Every single drop of good deed will eventually become a raging torrent
Ezconn Corporation is convinced that a good enterprise lies not only in its good operation performance but also in the society's recognition of the enterprise. Since its founding in Taiwan in 1971, EZconn Corporation feels appreciated of Taiwan society's support over the years and is will ing to assume more social responsibilities . Each year, EZconn Corporation continues to invest resources to feedback to local community. We care about neighbor's safety and we donate to help the disadvantaged. We also work with neighboring schools for industr y-academia collaboration to provide employment opportunities for the purpose of enhancing the Company's corporate social responsibility image and wishing Taiwan society's getting better and better.
Community disaster prevention education
The company sponsors Beitou Community Disaster Prevention Educational」 Activities to assist the Taipei Fire Department in the promotion of disaster prevention and evacuation concepts in communities. The goal is to make a valuable contribution to disaster prevention in communities and create a safe environment in cooperation with local residents.
71
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
So
cie
ty P
artic
ipa
tion
2017 CSR Report
Participation in charity activities
The company grants each employee two days of charity leave per year to encourage them to embrace a spirit of ser vice and actively participate in social welfare activities. During the reporting period, employees applied for charity leaves to participate in a blood donation drives organized by the Taipei Blood Center and give back to society through concrete action.
Academic donations
The R&D units of the optical communication business group has lent relevant equipment to Yuan Ze University for educational purposes and experiments for over ten years (starting in 2007) without compensation. In view of the fact that Yuan Ze University has a continued demand for such equipment, it has been decided to donate this equipment to the Department of Mechanical Engineering of Yuan Ze University to promote the cultivation of elite talent in sync with current trends and make a contribution to raising Taiwan’s core competitiveness.
Promotion of vegetarian diets
Global warming triggers climate change and extreme weather patterns. We can all make a personal contribution to stopping global warming and reducing carbon emissions by changing our diets. Vegetarian diets are the most direct and effective way to slow down climate change. In response to the promotion of vegetarian diets by the Tzu Chi Foundation and education of employees on the advantages and benefits of vegetarian diets by Tzu Chi volunteers, Hongshulin Plant participates in the provision of vegetarian meals to make a direct contribution to energy conser vation and carbon reduction.
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
72
So
cie
ty P
artic
ipa
tion
2017 CSR Report
Donations to Syin-Lu Social Welfare Foundation In deep appreciation of the long-term
contributions and efforts of Syin-Lu Social Welfare Foundation in assisting individuals with intellectual and developmental disabilities and their families, EZconn has made a special donation of NT$ 24,200 to support the foundation in its work , create opportunities for individuals with intellectual impairments, and give their lives dignity and value.
Industry-academia collaboration In 2017, the company provided elite talent for lectures organized in cooperation with Chung Yuan Christian
University and Taipei City University of Science and Technology. Industry-academia collaboration has been expanded from the original cooperation partners (Taipei City University of Science and Technology and St. John’s University) to two additional universities (Chinese Culture University and Shih Chien University). The goal is to provide workplace experience opportunities for students of the Department of Labor Relations of Chinese Culture University and the Department of Business Administration of Shih Chien University. Dedicated EZconn personnel provides guidance and 200 hours of instruction for all interns who also participate in all work practices and social gathering of their respective departments. The goal is to enhance their clerical skil ls and coping and communication abil ities as well as reinforce workplace ethics concepts. All participants stress the outstanding results of the internship program this year. They point out that the program helped them explore their own interests and will be extremely beneficial for their future transition to the job market. This internship program also brings fresh air to the company and generates new stimuli and substantial output, thereby creating a win-win situation for both sides.
73
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
GR
I Su
stain
ab
ility R
ep
ortin
g S
tan
da
rds 2
01
6 D
isclo
sure
Item
Co
mp
ariso
n T
ab
le
Appendix 、 GRI Sustainability Reporting Standards 2016 Disclosure Item Comparison Table
Topic Code of
Indicator Explanation of Indicator Chapter
Note(Including summarized explanation)
Page No
GRI 101: Basic 2016 (GRI 101 excludes any disclosure.)
Analysis of Material Issues Editing Guidelines
223
GRI 102: General Disclosure 2016
Organization Profile
102-1 Name of the organization About Us 9
102-2 Activities, brands, products, and services Product & Service 1.1.4 Regulation Compliance
1335
102-3 Location of headquarters About Us 9
102-4 Location of Operations About Us 9
102-5 Ownership and legal form About Us 9
102-6 Markets served 1.2 Economy Performance 40
102-7 Scale of the organization About Us 9
102-8 Information on employees and other workers 3.1 Employee Structure 57
102-9 Supply chain 1.3 Supply Partner 42
102-10 Significant changes to the organization and its supply chain
N/A No Material Changes
to Organization or Supply Chain
102-11 Precautionary Principle or approach 1.1.5 Internal Audit & Risk Control 36
102-12 1.1.7 Participation in External Association
1.1.7 Participation in External Association
39
102-13 Membership of associations 1.1.7 Participation in External Association
39
Strategy 102-14 Statement from senior decision-maker Words from Operator 5
Ethics & Integrity 102-16 Values, principles, standards, and norms of behavior
1.1.6 Ethics & Integrity 38
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
74 2017 CSR Report
GR
I Su
stain
ab
ility R
ep
ortin
g S
tan
da
rds 2
01
6 D
isclo
sure
Item
Co
mp
ariso
n T
ab
le
Topic Code of
Indicator Explanation of Indicator Chapter
Note(Including summarized explanation)
Page
No
Governance
102-18 Governance structure 1.1 Senior Operation Management
28
102-19 Delegating authority 1.1.3 Operation of Corporate Social Responsibility
32
102-20 Executive-level responsibility for economic, environmental, and social topics
1.1.3 Operation of Corporate Social Responsibility
32
102-21 Consulting stakeholders on economic, environmental, and social topics
1.1.3 Operation of Corporate Social Responsibility
32
102-36 Process for determining remuneration 1.1.2 Operation of Compensation Committee
31
Stakeholder Engagement
102-40 List of stakeholder groups Identification of Stakeholder 17
102-41 Collective bargaining agreements N/A Ezconn Corporation does not establish a labor union.
102-42 Identifying and selecting stakeholders Identification of Stakeholder 18
102-43 Approach to stakeholder engagement Communication Channels and Issues
20
102-44 Key topics and concerns raised Communication & Response 19
Practices in Reporting
102-45 All entities included or excluded in organization consolidated financial statements or equivalent documents.
Editing Guidelines 3
102-46 Process of defining report contents and topic boundaries, and how to comply with 「Principles of Defining Report Contents.」
Stakeholder Management 17
102-47 Make a list of all material topics identified during the process of defining report contents.
Stakeholder Management 22
102-48 Influence & Causes to Restatement Any Information Provided by Previous Reports.
Stakeholder Management 17
102-49 Compared with previous reports, there are obvious changes over the list of material topics and topic boundaries.
Stakeholder Management 17
102-50 Reporting period Editing Guidelines 3 102-51 Date of most recent report Editing Guidelines 3 102-52 Reporting cycle Editing Guidelines 3 102-53 Contact point for questions regarding the report Editing Guidelines 4 102-54 Claims of reporting in accordance with the GRI Standards Editing Guidelines 3 102-55 GRI content index Editing Guidelines 3 102-56 External Assurance Editing Guidelines 4
75
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
GR
I Su
stain
ab
ility R
ep
ortin
g S
tan
da
rds 2
01
6 D
isclo
sure
Item
Co
mp
ariso
n T
ab
le
Topic Code of Indicator Explanation of Indicator Chapter Note(Including
summarized explanation)
Page No.
Economic Performance
GRI 201: Economic Performance 2016
201-1 Direct economic value generated and distributed
1.2EconomyPerformance 40
GRI 202: Market Presence 2016
202-1 Ratios of standard entry level wage by gender compared to local minimum wage
3.2Compensation Benefits & Retirement Plan
59
202-2 Proportion of senior management hired from the local community
3.1Employee Structure 57
GRI 103:Managemen
103-1 Explanation of the material topic and its Boundary
Analysis of Material Issues 22
103-2 The management approach and its components
1.1.3Operation of Corporate Social Responsibility Chapter 4 Society Participation
32 70
103-3 Evaluation of the management approach
1.1.31.1.3Operation of Corporate Social Responsibility
32
※GRI 203:INDIRECT ECONOMIC IMPACTS 2016
203-1 Proportion of senior management hired from the local community
Chapter 4 Society Participation
70
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
76 2017 CSR Report
GR
I Su
stain
ab
ility R
ep
ortin
g S
tan
da
rds 2
01
6 D
isclo
sure
Item
Co
mp
ariso
n T
ab
le
GRI Specific Topics Code of
Indicator Explanation of Indicator Chapter
Note(Including summarized explanation)
Page
No
Environmental Topics
GRI 301:MATERIALS 2016
301-1 Materials used by weight or volume 2.1 Material Volume & Weight 46
301-2 Recycled input materials used Recycled input materials used 46
GRI 103:Managemen
103-1 Explanation of the material topic and its Boundary
Analysis of Material Issues Chapter 2 Environment Sustainable Management
22
44
103-2 The management approach and its components Chapter 2 Environment Sustainable Management
44
103-3 Evaluation of the management approach Chapter 2 Environment Sustainable Management
44
※GRI 306:Effluents and Waste 2016
306-2 Waste by type and disposal method 2.42.4Waste management 49
GRI 103:Managemen
103-1 Explanation of the material topic and its Boundary
Analysis of Material Issues Chapter 1 Corporate Governance 1.1.4Regulation Compliance
22 26
35
103-2 The management approach and its components Chapter 1 Corporate Governance 1.1.4Regulation Compliance 2.4Waste management
26 35
49
103-3 Evaluation of the management approach 1.4Regulation Compliance 35
GRI 307: Environmental Compliance 2016
307-1 Non-compliance with environmental laws and regulations
2.4Waste management 49
77
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
GR
I Su
stain
ab
ility R
ep
ortin
g S
tan
da
rds 2
01
6 D
isclo
sure
Item
Co
mp
ariso
n T
ab
le
GRI Specific Topics Code of
Indicator Explanation of Indicator Chapter
Note(Including summarized explanation)
Page
No
Society Perspective
GRI 401:Employment 2016
401-1 Total number and rate of new employee hires and employee turnover by age group, gender and region 3.1Employee Structure 57
401-2 Benefits only to Full-Time Employees Based on Critical Business Operation Locations 3.2.1Employee Benefits 60
401-3 Percentages for Duty Resumption and Retention After Parental Leave Based on Genders 3.2.5Non-Paid Parental Leave 62
GRI 103:Managemen
103-1 Explanation of the material topic and its Boundary Analysis of Material Issues 3.5 Occupation Health & Safety
22
65
103-2 The management approach and its components 3.5.1 Occupational Safety & Health Management System
66
103-3 Evaluation of the management approach 3.5.1 Occupational Safety & Health Management System
66
※GRI 403 : Occupational Safety & Health 2016
403-1
Percentage of workers whose work, or workplace, is controlled by the organization, that are represented by formal joint management-worker health and safety committees.
3.5 Occupation Health & Safety 65
403-3 Workers with high incidence or high risk of diseases related to their occupation.
3.5.1Occupational Safety & Health Management System
66
GRI 103:Managemen
103-1 Explanation of the material topic and its Boundary Analysis of Material Issues 3.4Employee Training
22
63
103-2 The management approach and its components 3.4Employee Training 63
103-3 Evaluation of the management approach 3.4Employee Training 63
※GRI 404: Training &
Education 2016
404-1 Average hours of training that the organization's employees have undertaken during the reporting period, by gender and employee category.
3.4Employee Training 63
404-2 Programs implemented and assistance provided to upgrade employee skills 3.4Employee Training 63
404-3 Percentage of total employees by gender and by employee category who received a regular performance and career development review.
3.4Employee Training 63
GRI 405:DIVERSITY AND EQUAL OPPORTUNITY 2016
405-1
Percentage of individuals within the organization's governance bodies and percentage of employees per employee category in each of the following diversity categories: gender, age group, minority and other indicators of diversity where relevant.
3.1.1Employee Statistics 57
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
78 2017 CSR Report
GR
I Su
stain
ab
ility R
ep
ortin
g S
tan
da
rds 2
01
6 D
isclo
sure
Item
Co
mp
ariso
n T
ab
le
GRI Specific Topics Code of Indicator Explanation of Indicator Chapter Note(Including
summarized explanation)
Page
No
Society Perspective
GRI 103:Managemen
103-1 Explanation of the material topic and its Boundary
Analysis of Material Issues Chapter 2 Environment Sustainable Management
22
44
103-2 The management approach and its components
2.1Raw material volume and weight 46
103-3 Evaluation of the management approach 2.1Raw material volume and weight 46
※GRI 416:Customer Health And Safety 2016 416-1
Assessment of the health and safety impacts of product and service categories
2.1Raw material volume and weight 2.6 Supplier Assessment & Review
46
53
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
Analysis of Material Issues Chapter 1 Corporate Governance 1.1.4Regulation Compliance
22
26
35
103-2 The management approach and its components
Chapter 1 Corporate Governance 1.1.4Regulation Compliance
26
35
103-3 Evaluation of the management approach 1.1.4Regulation Compliance 3.5.1 Occupational Safety & Health Management System
35
66
※GRI 419: Socioeconomic Compliance 2016
419-1 Non-compliance with laws and regulations in the social and economic area
1.1.4Regulation Compliance 35
79
Co
rpo
rate
So
cia
l Re
spo
nsib
ility R
ep
ort
2017 CSR Report
Ind
ep
en
de
nt A
ssura
nce
Op
inio
n S
tate
me
nt
Contact Window
You're most welcome to contact us should you have any comments or recommendations to the contents of this report.
EZconn Corporation
Address: No. 10 and 12, Lane 121, Lide Rd., Taipei
Telephone: +886-2-2895-9777
Spokesperson: FA & IT Division. Director
Spokesperson Telephone No.:
+886-2-2895-9777#8668
Spokesperson E-mail:
Responsibility Zone:
http://www.ezconn.com/chinese/about/detail.php?pid=7