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The top documents tagged [la county3]
5/21/2008211 LA County1 211Centers Doing it – The How of Metrics Amy Latzer Chief Operations Officer, 211 LA County 30 th I&R Annual Training and Education
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6/2/2009211 LA County1 Quality, Training and Coaching: Best Practices for I & R Contact Centers Amy Latzer Chief Operations Officer 31 st I & R Annual
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