“taking project performance to the next level” dick jessop ontario power generation cii...

““Taking Project Taking Project Performance to the Next Performance to the Next

Level”Level”

Dick JessopDick Jessop

Ontario Power GenerationOntario Power Generation

CII Implementation Strategy CommitteeCII Implementation Strategy Committee

2000 CII Annual Conference2000 CII Annual ConferenceNashville, TennesseeNashville, Tennessee

RESEARCHRESEARCH

BEST PRACTICESBEST PRACTICES

BENCHMARKINGBENCHMARKING&&

METRICSMETRICS

IMPLEMENTATIONIMPLEMENTATION

Improved Improved Business Business

PerformanPerformancece

Why Implementation?Why Implementation?

Why Implementation?Why Implementation?

• Implementation of CII Practices Implementation of CII Practices produces bottom-line benefits.produces bottom-line benefits.

• CII supports your implementation CII supports your implementation of CII Practices through:of CII Practices through:

– Implementation ChampionsImplementation Champions

– Experienced UsersExperienced Users

– CII Knowledge StructureCII Knowledge Structure

The Implementation The Implementation ModelModel

Celebrate Success

Products Training

Measure Results

Product Implementation

Product Champions/Review Boards

Implementation Plan and Goals

Self Audit

Corporate Implementation Champion

Corporate Commitment

CII ProductsCII Products CII SupportCII Support Benefit/Cost DataBenefit/Cost Data

Celebrate Success

Measure Results

Celebrate Success

Measure Results

Product ImplementationProduct Implementation


Products Training



Self Audit


Products Training



Self Audit



Celebrate Success

Measure Results


Celebrate Success

Measure Results


Products Training



Self Audit

Products Training



Self Audit





Role of Implementation Role of Implementation ChampionsChampions

• Implementation must be part of Implementation must be part of corporate culture.corporate culture.

• Implementation Champion (IC) becomes Implementation Champion (IC) becomes the ambassador.the ambassador.

• ICs must receive broad and continuous ICs must receive broad and continuous support:support:

– Position should be stable.Position should be stable.– Recognized as part of performance Recognized as part of performance

accountability.accountability.– Career-enhancingCareer-enhancing

Support forSupport forImplementation ChampionsImplementation Champions

• Two-thirds of CII members have Two-thirds of CII members have Implementation Champions.Implementation Champions.

• IC Workshops held two times per year.IC Workshops held two times per year.

• Networking among ICs is a valuable Networking among ICs is a valuable benefit.benefit.

• Continuing support for ICs available Continuing support for ICs available via Internet with experienced via Internet with experienced facilitator.facilitator.



Celebrate Success

Products Training

Measure Results




Self Audit



Performance IndicatorsPerformance Indicators

Benchmarking & Metrics DataBenchmarking & Metrics Data

Measured Performance of Projects Measured Performance of Projects from Member Organizations with:from Member Organizations with:

• Implementation ChampionImplementation Champion

• No Implementation ChampionNo Implementation Champion

Average Safety Practice Use (Owner Projects)Average Safety Practice Use (Owner Projects)

All ICs = 26% higher use — SafetyAll ICs = 26% higher use — Safety

0.000.00

2.002.00

4.004.00

6.006.00

8.008.00

10.0010.00

Implementation Champion CategoryImplementation Champion Category

Safe

ty P

racti

ce U

se

Safe

ty P

racti

ce U

se

Owner Safety Practice Use Owner Safety Practice Use ComparisonComparison

BetterBetter

ICICn=59n=59

7.747.74

No ICNo ICn=9n=9

6.156.15

OwnerOwner Safety Performance (LWCIR)Safety Performance (LWCIR) ComparisonComparison

BetterBetter

Lost Workday Case Incident Rate (Owner Projects)Lost Workday Case Incident Rate (Owner Projects)All ICs = Four times better performanceAll ICs = Four times better performance

0.000.00

0.200.20

0.400.40

0.600.60

0.800.80

1.001.00

1.201.20

1.041.04

No ICNo ICn=3n=3

0.250.25

ICICn=34n=34


Lost

Work

day

Lost

Work

day

Case I

ncid

en

t C

ase I

ncid

en

t R

ate

R

ate

Safety Practice Use (Contractor Projects)Safety Practice Use (Contractor Projects)

All ICs = 10% higher use — SafetyAll ICs = 10% higher use — Safety

0.000.00

2.002.00

4.004.00

6.006.00

8.008.00

10.0010.00

8.088.08

No ICNo ICn=10n=10

8.898.89

ICICn=29n=29


Safe

ty P

racti

ce U

se

Safe

ty P

racti

ce U

se

Contractor Safety Practice Use Contractor Safety Practice Use ComparisonComparison

BetterBetter

Recordable Incident Rate (Contractor Projects)Recordable Incident Rate (Contractor Projects)

All ICs = 3.6 times better performanceAll ICs = 3.6 times better performance

0.000.00

2.002.00

4.004.00

6.006.00

8.008.00

10.0010.00

Record

ab

le I

ncid

en

t R

ate

Record

ab

le I

ncid

en

t R

ate

ContractorContractor Safety Performance Safety Performance (RIR)(RIR) ComparisonComparison

Better7.067.06

No ICNo ICn=10n=10

1.931.93

ICICn=24n=24


Lost Workday Case Incident Rate (ContractorLost Workday Case Incident Rate (Contractor Projects)Projects)

All ICs = 12 times better performanceAll ICs = 12 times better performance

0.000.00

1.001.00

2.002.00

3.003.00

4.004.00

5.005.00

ContractorContractor Safety Performance Safety Performance (LWCIR)(LWCIR) ComparisonComparison

Better

Lost

Work

day

Lost

Work

day

Case I

ncid

en

t C

ase I

ncid

en

t R

ate

R

ate

1.961.96

No ICNo ICn=10n=10

0.160.16

ICICn=24n=24


Project Schedule Growth (Contractor Projects)Project Schedule Growth (Contractor Projects)

All ICs = Four times better performanceAll ICs = Four times better performance

0.000.00

0.050.05

0.100.10

0.150.15

0.200.20

0.250.25

0.300.30

Pro

ject

Sch

ed

ule

Gro

wth

Pro

ject

Sch

ed

ule

Gro

wth

ContractorContractor Schedule GrowthSchedule Growth ComparisonComparison

BetterBetter0.240.24

No ICNo ICn=23n=23

0.060.06

ICICn=32n=32



CII ProductsCII Products CII SupportCII Support Benefit/Cost Data

Celebrate Success

Products Training

Measure Results




Self Audit




CII ProductsCII Products CII Support Benefit/Cost Data

Celebrate Success

Products Training

Measure Results




Self Audit



CII ProductsCII Products

• Knowledge StructureKnowledge Structure

• DemonstrationDemonstration– Internet CatalogInternet Catalog

• Future —Future — e-Commerce e-Commerce opportunityopportunity

CII Knowledge StructureCII Knowledge Structure

CII Best CII Best PracticesPractices

Information Information AreasAreas

CII Proposed CII Proposed Best Practices —Best Practices —

Pending Pending ValidationValidation

• Tools

• Supporting Products

• References

• Tools


• References


• References

CII Knowledge Area

DefinitionsDefinitions• Knowledge Structure:Knowledge Structure: Overall body of CII knowledge Overall body of CII knowledge

arranged in topological form.arranged in topological form.

•Best Practice:Practice: A process or method that, when A process or method that, when executed effectively, leads to enhanced project executed effectively, leads to enhanced project performance.performance.

• Proposed Proposed Best Practice — Pending Validation:Practice — Pending Validation: A A process or method that may become a CII process or method that may become a CII Best Practice, but has not been sufficiently proven.Practice, but has not been sufficiently proven.

• Information Topic: Investigation results that provide findings and/or reports, but do not provide processes or methods.

CII Knowledge StructureCII Knowledge Structure

http://construction-institute.org/

CII Support — CII Support — Additional Additional ResourcesResources

• Experienced UsersExperienced Users

– Organized by topicOrganized by topic

– Available to advise on Available to advise on practice usepractice use

– Traditional CII relationshipTraditional CII relationship

SummarySummary• Implementation of CII Practices produces Implementation of CII Practices produces

better project performance.better project performance.

• Commitment is the first step toward Commitment is the first step toward implementation.implementation.

• CII supports implementation.CII supports implementation.– Implementation ChampionsImplementation Champions– Experienced UsersExperienced Users– Knowledge StructureKnowledge Structure

• UsUse it, don’t lose it!e it, don’t lose it!

• Implementation requires effort and Implementation requires effort and support.support.

This Stuff Works!This Stuff Works!

Implementation Champions Implementation Champions WorkshopWorkshop

October 10-11, 2000October 10-11, 2000

Houston Intercontinental Airport Houston Intercontinental Airport Marriott HotelMarriott Hotel

Houston, TexasHouston, Texas

““What is success? I think it What is success? I think it

is a mixture of having a flair is a mixture of having a flair

for the thing that you are for the thing that you are

doing; knowing that it is not doing; knowing that it is not

enough, that you have got to enough, that you have got to

have hard work and a certain have hard work and a certain

sense of purpose.”sense of purpose.”– Margaret Margaret ThatcherThatcher

“taking project performance to the next level” dick jessop ontario power generation cii...

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