Taking  Business  Intelligence  to  the  Next  Level:  Collabora:ve  BI  

Stacia  Misner  blog.datainspira3ons.com  @StaciaMisner  

   

Agenda  

•  BI  and  Collabora:on  Overview  •  Collabora:ve  Decision  Making  Process  •  Collabora:ve  BI  Environment  

BI  and  Collabora:on  Overview  

Business  Intelligence  

“With a single entry point, decision-makers quickly find, organize, automate, deliver, and aggregate all forms of information supporting the decision process…without IT assistance.”

Business Intelligence Portals, TDWI, May 1, 1999

Tradi:onal  BI…  

Data Warehouse & BI Solutions

ETL

Is  Usually  Not  Self-­‐Service  BI  

Data Warehouse & BI Solutions

ETL

IT •  Nightly •  Weekly •  Real time

Supplemental data

Users  Build  Alterna:ves  

Data Warehouse & BI Solutions

ETL

IT

•  Hard to repeat •  Difficult to share

80/20 rule

“Unfortunately, as many organizations have discovered the hard way, self-service BI is a myth and doesn’t translate well to reality. Although the concept is valid, implementation is misguided. The result is reporting chaos.” —TDWI

ETL

Self-Service BI

Fast & easy deployment

Compromise  Solu:on  

Q…

Q…

Collabora:on  and  BI  

Q…

•  Share & discuss •  Refresh data •  Personalize

Employee productivity

Business process efficiency

BI adoption

Speed of decision-making

Methods  of  Collabora:on  

•  Simultaneous  

Methods  of  Collabora:on  

•  Disjoined  

Methods  of  Collabora:on  

•  Serialized  

Collabora:ve  Decision  Making  Process  

Collabora:ve  Decision  Making  

Step  1:  Decide  to  Decide  

Step  2:  Diagnose  the  Problem  

Step  3:  Analyze  and  Act  

Step  4:  Assess  Results  

Collabora:ve  BI  Environment  

Delivering  Business  Intelligence  

•  Document  libraries  

•  Dashboards  

Connec:ng  People  

•  Organiza:onal  view  of  rela:onships  

•  Social  network  management  

•  Subject  maSer  expert  iden:fica:on  

 

Connec:ng  People:  User  Profiles  

Connec:ng  People  

•  Status  updates  

•  Owned  content  

•  Blog  posts  

Connec:ng  People:  My  Site  Web  Sites  

Connec:ng  People  

•  Newsfeed  

Connec:ng  People:  My  Site  Web  Sites  

Sharing  Informa:on  

•  Scorecard  comments  

 •  Note  Board  

•  Blogs  and  wikis  

Sharing  Informa:on:  Discussion  

Sharing  Informa:on  

•  Tags  

•  Ra:ngs  

Sharing  Informa:on:  Discoverability  

Informa:on  Foraging  

•  Informa:on  searching  like  food  foraging  o  Peter  Piroli  and  Stuart  Card  

•  Informa:on  “scent”    o  Aids  es:ma:on  of  usefulness  of  informa:on  

•  Informa:on  “snacking”  o  Encourages  short  visits  for  targeted  answers  

Finding  Informa:on  

•  Subject-­‐Oriented  Folders  o  Lack  of  certainty  about  where  to  find  content  

o  Poten:al  for  discovery  of  previously  unknown  resources  

•  Thumbnail  views  o  Visualiza:on  of  content  enhances  browse  experience  

 

Finding  Informa:on:  Browsing  

Finding  Informa:on  

•  Quality  of  results  depends  on  quality  of  query  •  Keywords  maximize  discoverability  

Finding  Informa:on:  Search  

Finding  Informa:on  

•  Peer-­‐to-­‐peer  recommenda:ons  o  Direct  sugges:on  

o  Newsfeeds    

Finding  Informa:on:  Social  Discovery  

Start  Collabora:ng!  

•  Implement  collabora:ve  features  incrementally  •  Teach  collabora:ve  decision-­‐making  skills,  one  group  at  a  

:me  •  Encourage  content  development  •  Fit  the  process  to  user  behavior,  not  to  technology  

http://blog.datainspirations.com/collaborative-bi-resources/