talis: what happened in 2015?

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REFERENCES IN TOTAL REFERENCES IN TOTAL PEAK USAGE: TUESDAYS, OCTOBER AT 2PM 86 INSTITUTIONS 86 INSTITUTIONS 86 INSTITUTIONS 86 INSTITUTIONS ACROSS 8 COUNTRIES USING TALIS ACROSS 8 COUNTRIES USING TALIS 6.55 MILLION 6.55 MILLION NEW REFERENCES ADDED IN 2015 500K READING LISTS 500K READING LISTS 86.31K 86.31K READING LISTS CREATED IN 2015 READING LISTS CREATED IN 2015 20 MILLION HITS ON READING LISTS IN 2015 HITS ON READING LISTS IN 2015 176.6 MILLION 1.1 MILLION 1.1 MILLION INTENTIONS RECORDED APPROX. 3.1K PER DAY INTENTIONS RECORDED APPROX. 3.1K PER DAY ACCESSING READING LISTS ACROSS THE GLOBE DISTRIBUTION OF STUDENTS DISTRIBUTION OF STUDENTS PAGES HOSTED 1.3 MILLION LIVE DOCUMENTS 70K SCANNED 70K SCANNED 670K VIEWS 670K VIEWS 37K DOWNLOADS 37K DOWNLOADS 270K 270K PRINTED DOCUMENTS OVER 100K DIGITISATION REQUESTS RAISED OVER 100K DIGITISATION REQUESTS RAISED AUG BUSIEST MONTH FOR PROCESSING DIGITISATION REQUESTS BUSIEST MONTH FOR PROCESSING DIGITISATION REQUESTS www.talis.com @talis What happened in 2015? Helping universities around the world to manage and deliver digital learning resources online to support student success is what we love doing! Thank you for another great year. Here is what happened in the Talis community. 31.6M 31.6M PEAK REQUESTS PEAK REQUESTS IN A SINGLE WEEK 99.99% 99.99% UPTIME 3,830 WERE RAISED... SUPPORT REQUESTS 42% OF 42% OF CASES CASES RAISED WERE DEALT WITH IN ONE TOUCH 3,910 WERE CLOSED SUPPORT REQUESTS 8 NEW 8 NEW STARTERS STARTERS <div> </div> 3 HACK-A-THONS 3 HACK-A-THONS A DIY A DIY CHROMEBOX CHROMEBOX UX VOTING MACHINE UX VOTING MACHINE A A B B NEW BASEMENT SPACE NEW BASEMENT SPACE 13 NEW CUSTOMERS 13 NEW CUSTOMERS 13 NEW CUSTOMERS 13 NEW CUSTOMERS ADDED THIS YEAR 3 NEW COUNTRIES 3 NEW COUNTRIES ADDED THIS YEAR 3 NEW COUNTRIES 3 NEW COUNTRIES ADDED DIGITISED CONTENT TO THEIR READING LISTS ADDED DIGITISED CONTENT TO THEIR READING LISTS 5 CUSTOMERS ADDED DIGITISED CONTENT TO THEIR READING LISTS ADDED DIGITISED CONTENT TO THEIR READING LISTS 5 CUSTOMERS RENEWALS 100 % RENEWALS 100 % CULTURE CULTURE IN 2015, ALONG WITH 415 IMPROVEMENTS 415 IMPROVEMENTS TO OUR PRODUCTS 177 PRODUCT RELEASES 177 PRODUCT RELEASES IMPROVED REVIEWS IMPROVED REVIEWS LTI INTEGRATION LTI INTEGRATION ENHANCED REPORTS ENHANCED REPORTS 140 NEW BOOKMARK RECOGNISERS CREATED 140 NEW BOOKMARK RECOGNISERS CREATED BRITISH LIBRARY ON-DEMAND SERVICE INTEGRATION BRITISH LIBRARY ON-DEMAND SERVICE INTEGRATION ENCRYPTED DATA ENCRYPTED DATA SUPPORTING CUSTOMERS' SUCCESS SUPPORTING CUSTOMERS' SUCCESS TALIS ASPIRE READING LISTS & DIGITISED CONTENT TALIS ASPIRE READING LISTS & DIGITISED CONTENT ENGAGEMENT & SERVICE ENGAGEMENT & SERVICE RESULTS RESULTS So... 2016. What’s in store? Register free at: Join us at Talis Insight 2016 to find out more www.talis.com/insight SOUPED UP SOUPED UP WEBINAR BOOTH WEBINAR BOOTH REQUESTS REQUESTS UPTIME UPTIME

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Page 1: Talis: What happened in 2015?

REFERENCESIN TOTALREFERENCESIN TOTALPEAK USAGE:

TUESDAYS,OCTOBERAT 2PM

86 INSTITUTIONS86 INSTITUTIONS86 INSTITUTIONS86 INSTITUTIONSACROSS 8 COUNTRIES USING TALISACROSS 8 COUNTRIES USING TALIS

6.55MILLION6.55MILLION

NEW REFERENCESADDED IN 2015

500KREADING LISTS500KREADING LISTS

86.31K86.31KREADING LISTSCREATED IN 2015READING LISTSCREATED IN 2015

20 MILLION

HITS ON READINGLISTS IN 2015HITS ON READINGLISTS IN 2015

176.6MILLION

1.1 MILLION1.1 MILLIONINTENTIONS RECORDEDAPPROX. 3.1K PER DAYINTENTIONS RECORDEDAPPROX. 3.1K PER DAY

ACCESSING READING LISTS ACROSS THE GLOBE

DISTRIBUTIONOF STUDENTSDISTRIBUTIONOF STUDENTS

PAGES HOSTED1.3 MILLION

LIVE DOCUMENTS70K SCANNED70K SCANNED

670KVIEWS670KVIEWS

37KDOWNLOADS

37KDOWNLOADS270K270K

PRINTEDDOCUMENTS

OVER 100KDIGITISATIONREQUESTS RAISED

OVER 100KDIGITISATIONREQUESTS RAISED

AUGAUGAUGAUGBUSIEST MONTHFOR PROCESSING

DIGITISATION REQUESTS

BUSIEST MONTHFOR PROCESSING

DIGITISATION REQUESTS

www.talis.com@talis

What happened in 2015?Helping universities around the world to manage and deliver digital learning

resources online to support student success is what we love doing! Thank you for another great year. Here is what happened in the Talis community.

31.6M31.6M PEAK REQUESTSPEAK REQUESTSIN A SINGLE WEEK

99.99%99.99%UPTIME

3,830 WERE RAISED...

SUPPORT REQUESTS

42% OF42% OFCASESCASESRAISED WERE DEALTWITH IN ONE TOUCH

3,910 WERE CLOSED

SUPPORTREQUESTS

8 NEW8 NEWSTARTERSSTARTERS

<div>

</div>

3 HACK-A-THONS3 HACK-A-THONS

A DIY A DIY

CHROMEBOXCHROMEBOX

UX VOTING MACHINEUX VOTING MACHINE

AA BBNEWBASEMENTSPACE

NEWBASEMENTSPACE

13 NEWCUSTOMERS13 NEWCUSTOMERS13 NEWCUSTOMERS13 NEWCUSTOMERS

ADDED THIS YEAR

3 NEWCOUNTRIES3 NEWCOUNTRIESADDED THIS YEAR

3 NEWCOUNTRIES3 NEWCOUNTRIES

ADDED DIGITISED CONTENTTO THEIR READING LISTSADDED DIGITISED CONTENTTO THEIR READING LISTS

5 CUSTOMERSADDED DIGITISED CONTENTTO THEIR READING LISTSADDED DIGITISED CONTENTTO THEIR READING LISTS

5 CUSTOMERSRENEWALS100%RENEWALS100%

CULTURECULTURE

IN 2015, ALONG WITH

415 IMPROVEMENTS415 IMPROVEMENTSTO OUR PRODUCTS

177 PRODUCT RELEASES177 PRODUCT RELEASES IMPROVED REVIEWSIMPROVED REVIEWS

LTIINTEGRATIONLTIINTEGRATION

ENHANCEDREPORTSENHANCEDREPORTS

140 NEWBOOKMARKRECOGNISERSCREATED

140 NEWBOOKMARKRECOGNISERSCREATED

BRITISH LIBRARYON-DEMANDSERVICE INTEGRATION

BRITISH LIBRARYON-DEMANDSERVICE INTEGRATION

ENCRYPTED DATAENCRYPTED DATA

SUPPORTING CUSTOMERS' SUCCESSSUPPORTING CUSTOMERS' SUCCESS

TALIS ASPIRE READING LISTS & DIGITISED CONTENTTALIS ASPIRE READING LISTS & DIGITISED CONTENT

ENGAGEMENT & SERVICEENGAGEMENT & SERVICE

RESULTSRESULTS

So... 2016. What’s in store?

Register free at:

Join us at Talis Insight 2016 to find out more

www.talis.com/insight

SOUPED UPSOUPED UP

WEBINAR BOOTHWEBINAR BOOTH

REQUESTSREQUESTS

UPT

IME

UPT

IME