talking points 2010 infosession...launch sept 1, 2010 full-campus proposal dec 1, 2010 . org chart...

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Talking Points 2010 Infosession Mark W. Newman 12/8/09 School of Information, U. of Michigan

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Page 1: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

Talking Points 2010 Infosession

Mark W. Newman 12/8/09 School of Information, U. of Michigan

Page 2: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

What is Talking Points?   Video

Page 3: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

History of Talking Points   Jim Knox and the RFID cart

  ASSETS short paper   ATCS demo

  GROCS 2008 Team   WinMo-based client, Bluetooth tags   Ubicomp & ADDW papers   Ubicomp demo   SI Research Fair demo   1st press release

  Talking Points v3 (2009)   Symbian & Android clients, Bluetooth and GPS location   South U. user tests

Page 4: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

The Talking Points Team(s)   Winter 2008    

  Jason Stewart, Jakob Hilden, Michelle Escobar, Kumud Bihani, Sara Bauman, Travis Yoo, Peter Kretschman, Josh Rychlinski

  Fall 2009       Jakob Hilden, Travis Yoo, Peter Kretschman

  Winter 2009       Jakob Hilden, Travis Yoo, Peter Kretschman, Rayoung Yang, Eunice Shin,

Ashu Kaushik, Sang Koh, Zhenan Hong, Andres Montejo, Dan Marano, Taeho Ko, Tammy Greene, Pablo Quinones

  Fall 2009       Travis Yoo, Peter Kretschman, Rayoung Yang, Eunice Shin, Ashu

Kaushik, Sang Koh, Zhenan Hong, Tammy Greene, Pablo Quinones, Zhenan Hong

  Winter 2010       ???

Page 5: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

The Next Step: Talking Points 2010   We have attracted the interest of University

administration   Royster Harper, VP of Student Affairs at UM   $10,000 to support installation of Talking Points in Michigan

Union   Also, outdoor tagging of central campus

  Limited pre-pilot installation in Shapiro 1st floor as well

Page 6: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

A Rough Timeline

Milestone Date

Shapiro Testbed Plan Feb 1, 2010

Shapiro Testbed Deployment March 1, 2010

Mich Union plan April 1, 2010

Mich Union install start June 1, 2010

Mich Union install complete August 1, 2010

Launch Sept 1, 2010

Full-campus proposal Dec 1, 2010

Page 7: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

Org Chart

Project & UX Team Manager

Tech Team Manager

UX Team (4-8)

Server Team (2-4)

Tag Team (2-4)

Client Team (4-8)

Mark Newman

Jim Knox

Erik Hofer

Symbian

Android

Client

Deploy

Research

Bluetooth

GPS

Page 8: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

UX Team   Client UI design(s)   Tag deployment locations   Content creation   Work with other stakeholders   Deployment planning   User testing   Research contributions

Page 9: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

UX Team Open Questions   How do we do iterative testing?   How does content and tag range interact?   What are the right places to tag?   How would we add navigation capabilities?   What are the commercial opportunities?   What are the research contributions?

Page 10: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

Tech Team: System Architecture

Client Device

Web UI

Tag Reader

BT GPS UI

Content Server

Page 11: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

Client Team   Build and maintain Symbian and Android versions   Decouple client code from tag detection code   Add navigation functionality   Test and verify on all supported clients   Determine recommended configurations   Design installation, deployment, upgrade processes   Possibly: explore alternative clients (e.g., iPhone, Palm Pre)

Page 12: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

Tag Team   Gain a deeper understanding of the limitations of tagging/

location technology   Explore tagging hardware options   Build a portable pilot testing kit   Figure out how to control the range & precision of tags

  Build a custom tag   Explore triangulation   Understand how tag placement effects detection range

  Explore support for navigation (Android’s built in compass)

  Possibly explore other tagging/location approaches (RFID, QR codes, WiFi triangulation)

Page 13: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

Server Team   Update and maintain database and client protocol   Explore integration with other Location-Based

Information systems (e.g., Google, Yahoo, Yelp)   Revisit “build vs. buy” decision: should we be using a standard

protocol?

  Design the Talking Points Information Service

Page 14: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

Talking Points Information Service   Talking Points as an infrastructure for multiple

applications   Wheelable: LBI for wheelchair accessibility   Rayoung’s international student guide   Self-guided campus tours   Freshman orientation application   Building maintenance application   Friend finders (Facebook plugin)   Etc., etc.

  Task: defining the TP web service interface to support multiple client development efforts (in the future)

Page 15: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

Scope

~ 40 tags in Michigan Union ~ 10 client devices for checkout at info desk

20 – 100 Outdoor locations to tag on central campus

Page 16: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

This is a pilot   Leading up to what?

  A truly useful service   What would it take to make this available to all visually

impaired students and visitors to campus?

  Full campus deployment proposal   Use the pilot to attract a big funder

  Business opportunity   Dr. Harper thinks that other campuses will be beating down

our doors to get one

Page 17: Talking Points 2010 Infosession...Launch Sept 1, 2010 Full-campus proposal Dec 1, 2010 . Org Chart Project & UX Team Manager Tech Team Manager UX Team (4-8) Server Team (2-4) Tag Team

Interested?   Please fill out form here

http://mwnewman.wufoo.com/forms/talking-points-2010-interest-survey/