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ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes 24 Edgars Pentjuss MD, ECR Baltic edgars@ecr-baltic.org +37126546645

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Page 1: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR Baltic (Efficient Consumer Response Initiative)

open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes 24

Edgars Pentjuss MD, ECR Baltic

[email protected] +37126546645

Page 2: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Congratulations: Ruta Meilutyte, Lietuva

with the GOLD on Olympics!

Page 3: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

AGENDA (Tallink Hotel, Riga):

12:30 - 13:00 Welcome coffee 13:00 - 14:30 - Introduction (competition law and antitrust caution, what is ECR and its principles) - ECR Baltic annual report - ECR Europe and ECR Baltic strategy - ECR Baltic working streams (EUR Pallets assessment, Returnable/Reusable Transport Items unification, Master Data Management and Data Synchronization, EDI, Category Management-Shopper, Training and Education) 14:30 - 15:00 Coffee break 15:00 - 16:30 - ECR Baltic working streams continued (annual ECR Baltic forum 2012 on 8th of November in Vilnius) - Voting for statutes change request: 8.1. Administrative body of the Association is an executive board that consists of one (1) board member who is elected for 1 (one) to maximum 3 (three) years. - Election and voting for the Board (Council) members representing manufacturing side from Estonia. If you are a manufacturer based in Estonia and would like to join ECR Baltic on Board (Council) level, please send your nomination to [email protected] - Members time and closure

Page 4: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Antitrust and Competition Law Caution

ECR Baltic will not enter into any discussion, activity or conduct that may infringe, on its part or on the part of its members and participants, any applicable competition laws. By way of example, members and participants shall not discuss, communicate or exchange any commercially sensitive information, including non-public information relating to prices, marketing and advertisement strategy, costs and revenues, trading terms and conditions and conditions with third parties, including purchasing strategy, terms of supply, trade programs or distribution strategy. This applies not only to discussion in formal meetings but also to informal discussions before, during or after meetings.

Message to new members, participants and/or people taking part for the first time: Please note that taking part in ECR Europe’s and ECR Baltic activities is subject to having read and understood ECR Europe’s EC Competition Law Compliance Program. If you have not done so, please do so now. http://www.ecr-baltic.org/f/docs/clcp.pdf

Page 5: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR Baltic members:

Page 6: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

What is ECR?

ECR Baltic is an Efficient Consumer Response Initiative in Estonia, Latvia and Lithuania.

ECR Baltic is a collaborative retailer-manufacturer platform with a mission “to fulfill consumer wishes better, faster and at less cost”. It is a non-profit organization which aims to help retailers and manufacturers in the FMCG sector to drive supply chain efficiencies and deliver business growth and consumer value.

ECR Baltic is a member of ECR Europe: http://www.ecr-europe.org/

Since November 2010, ECR Europe is the regional platform for collaboration of the Global Consumer Goods Forum.

Uniqueness: Only European platform for value chain co-operation on a parity basis between brand manufacturers and retailers.

Page 7: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR mission and objectives?

Page 8: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

How does ECR work on supply side?

Cutting Costs!

Manufacturers part Retailers part

Whole Supply Chain Cost

Manufacturers part Retailers part

Working collaboratively to remove unncessary costs!

ECR win

Page 9: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

How does ECR work on demand side?

Growing Demand!

Manufacturers part Retailers part

Current business value

Manufacturers part Retailers part

Working collaboratively to focus on consumer/shopper needs

ECR WIN

Page 10: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Manufacturers part Retailers part

ECR is about efficiency and cost reduction of whole supply/value chain and not moving costs and profit part back and forth! For overall cost calculation ECR use ABC – Activity Based Costing

Page 11: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

What ECR is all about?

Page 12: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR Working Groups:

FMCG Retailers and

manufacturers:

STRATEGY & STANDARDS

Consumer Goods

Forum

ECR Europe

ECR Baltic

Global Standards (GS1) and local

legislation

EDI 4Doc

GDS Datapool

RTIs & Pallets

SOLUTIONS &

IMPLEMENTATION

Telema, Edisoft Itella, BPO

SA2, Edisoft, GS1, Saphety

Nielsen, Analyse2 Solutions

EPAL Chep Bepco MPS CC

Shopper CatMan

Page 13: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR Basics and

GS1 standards

Page 14: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Welcome to globalscorecard.net

Page 15: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR Baltic work streams

Category Management, OSA,

Shopper engagement, Shooper insights

Supply Chain Committee: Pallets and

secondary packaging unification,

DataSync

EDI – Electonic Data Interchange

working group

Trainings and Education

Academic partnership with Industry

Annual ECR Baltic Forum

Focus on consumer

Networking and people

development

Efficient Supply Chain

Page 16: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

What ECR is all about?

All ECR initiatives are aimed at Change Management to improve business efficiency

Page 18: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR Baltic Student Award 2011

(Education and Training Committee)

1st Place (17.0 points) Consumer Response to Unethical Corporate Behavior: A Stage Approach by David Manuel Brückmann (SSE Riga) 2nd Place (16.5 points) The Influence of Ethnic Identity Primes on Responses to Targeted Advertising: The Case of Latvians and Russians in Latvia by Kristiāna Pavlova and Marta Tomase (SSE Riga) 3rd Place (16.0 points) Optimal Location Problem: Mathematical Model and Fuzzy Approach to Solution by Olga Montvida (University of Latvia)

Page 20: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR Baltic Annual Report: 2011

1st time someone was fulltime employed for ECR for the whole

year

Reinvested in extensive training plan, student award, 2 members

participated on ECR Europe forum

5 years anniversary ECR Baltic Forum (with divided

Supply/Demand streams)

Communication platform

Members from 28 to 38 on 31.12.2011

Page 21: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Agenda and priorities of ECR Europe (26 countries) for 2012

Global level Europe 26 national ECRs in Europe

Page 22: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR Europe strategy

At the ECR Europe 2012 Conference Jan Zijderveld and Thomas Hübner, co-chairs of ECR Europe, announced that, with the agreement of the Board, ECR Europe would establish a set of indicators that will be used to track the progress that our European industry makes on the four pillars of the ECR framework. These four pillars are:

1. Transforming the Shopping Experience 2. Step Change Efficiency 3. Working Together… Responsibly 4. Developing Next Generation Talent

ECR: The Next Generation

10 for 20 Ten targets that ECR

Europe community of

member companies will deliver by 2020

Page 23: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

The mission of ECR Europe is to promote ECR as fundamental business principle in the consumer goods value chain.

CollaborationNeutral

Platform

Holistic

Best Practices

… to help companies to create a sustainable consumer goods value chain

to serve consumers better, faster and at less cost.

ECR Europe provides and fosters…

Page 24: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Supply Chain

- OSA Reloaded

- Inventory Optimization

- Shrinkage

Shopper

- Consumer/Shopper Journey

- Mobile Commerce

Enabling Technologies - Master Data sync & Data Quality

- POS Data Sharing

Page 25: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Join ECR Baltic working groups

• Supply Chain Committee

• Pallets assessment working groups

• RTI (reusable transport items) unification

• Electronic Data Interchange

• Master Data Management and Data Synchronozation

• Education and Training Committee

• Demand – Category Management

www.ecr-baltic.org

Edgars Pentjuss [email protected]

+37126546645

Page 26: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR Baltic EDI working group

progress and challenges for EDI

in Baltics

Riga, Tallink Hotel

Edgars Pentjuss

Page 27: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

What is EDI?

By definition:

‘Transfer of structured

data, by agreed message

standards, from one

computer application to

another, by electronic

means, with a minimum

of human intervention’

Page 28: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Classic EDI and XML

Page 29: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Key learnings from previous EDI

seminars

• Start using EDI like email or Internet – it’s here!

• Quick win if well implemented

• Governments (Public sector) in general is very similar to big

retailer (GS1 Denmark case: all invoices addressed to the

public sector should be only in EDI)

• For retail and suppliers EDI is core enabler for efficient

replenishment

• Use ID standards (GTIN, GLN) for EDI routing and replacing

product/party details on every message

Learn more: http://www.ecr-baltic.org/en/publications/edi-seminar-

presentations/

Page 30: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

EDI business model for CP&R

1. Product (GTIN) and Party

(GLN) Masterdata: PRICAT,

PARTIN

4. Receiving

Advise. EDI:

RECADV

2. Electronic Orders

EDI: ORDERS un ORDRSP

3. EDI: DESADV

(Despatch advise) +

corresponding

Logistic Label

(SSCC).

6. Planning and

Forecasting

messages

5. Invoicing.

EDI: INVOIC (copy to

bank in case of

factoring). Wire

confirmation from

retailer

Page 31: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

EDI benefits (Invoic sample)

outbound

Inbound paper vs eInvoice

Page 32: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR EDI working group challanges:

Telema sample

Page 33: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

ECR EDI working group

• Aim: to promote EDI for business process automation and

efficiency between trading partners in FMCG sector.

• Step 1: EDI business model for CP&R (Order to Cash)

• Step 2: Message standards and content alignment (i.e. Retail

eInvoice and other messages)

• Step 3: Tax compliant (lobby to tax authorities where

necessary)

• Extra: Electronic document achieving

• MDM and Data Synchronization working group:

Regular

members:

Page 34: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Join ECR Baltic working groups

• Supply Chain Committee

• Pallets assessment working group

• RTI (reusable transport items) unification

• Electronic Data Interchange

• Master Data Management and Data Synchronozation

• Education and Training Committee

• Demand – Category Management

www.ecr-baltic.org

Edgars Pentjuss [email protected] +37126546645

Page 38: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Moved to Vilnius by voting on FB:

Page 39: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Forum 2011: improving together 5th

anniversary

The consumer is in the center of our universe and existence thus for us in the

consumer goods sector, the competitiveness in our home and export markets

are directly linked to our ECR ability internally and with our trading partners.

ECR Baltic Forum in pictures, official program 2011 and statistics:

ECR Baltic forum participant lists: 2010 ; 2011

Page 40: Tallink hotel, Riga, Elizabetes 24 - Ecr Baltic · ECR Baltic (Efficient Consumer Response Initiative) open General Meeting on 31st of July in Riga, Tallink hotel, Riga, Elizabetes

Call for presentations, sponsorship –

investment opportunities:

The sponsorship – investment opportunities according to the sponsorship levels summarized below:

Sponsorship level: Platinum Gold Silver Custom

Registration fees (EUR 125 / ECR Baltic members EUR 99 per person)*: 375 250 125 125

Participation fee (guaranteed 15 min presentation)*: 1400 - - -

Standard stand (one module - 3 m2 from EUR 1000) at market place (exhibition area)*: 2000 1400 800 1000

Sponsor logo and information in official program and all visuals*: 500 500 500 600

Sponsor banner on main and secondary stage: included included - 1000

Sponsor branded lunch or reception: included - - -

Sponsor branded coffee break: - included - -

Product sampling: included included included 750

Total (EUR excl. VAT): 4275 2150 1425

NEW: If you are manufacturer or solution provider based in Latvia you can apply for 50% refund for

the above (*) marked costs including hotel accommodation and economy travel with Latvian Investment and

Development Agency (similar institution to Enterprise Estonia) under “new market penetration – export

marketing” program: