[tamtamy] - create a social network: it's easy!
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Filippo RizzanteEmanuela Spreafico
9
Playing with the web in order to better
understand the social networking dynamics
Building a social network around his
company or products in order to involve
customers / partners / employees in new
internal or external ways of
communication
Integrating directly some specific
Enterprise 2.0 tools with his Intranet
current platform.
Integrating directly some specific
Enterprise 2.0 tools with his Intranet current platform
Reply is today a leading IT Services Company with a
distinctive set of specialized services that covers the
areas of: Consulting, System Integration, Service
Management (Application & Operation), Business
Process Outsourcing
Reply offering is based on new communication
channels and digital media
Impressive track record: from €18.6m in 1999 to
€277m sales in 2007, with a CAGR of 40.1%
Constant two digit Ebit margin1
More than 2,2702 employees distributed on a network
of specialized companies focused on specific lines of
offer
Large customers, with a very high customer
retention
Operations in Europe 1. Except for 2003 2. As of 31 December 2007
Mill
ions
of
EU
RO
Headcount as at Dec. 31
2006
230.2
1999
244
18.6
2003
875
86
2004
1011
112
2005
1277
144.7
2002
750
77.1
2001
647
60.3
2000
396
33.3
1925
2007
277.2
2272
People
Reply’s offer is built on technology innovation ...
ApplicationsSystem Integration
Focusing on vertical solutions
Verticals – Market core competencies
TechnologySystem integration
Focusing on horizontal solutions
Hor
izon
tals
ProcessesBusiness Process Consulting
Business Process OutsourcingFinancial Services
Extended Enterprise
PA&
Healthcare
Telco Media
&Utilities
... with an in-depth knowledge of business markets and processes.
Web 2.0 SOABI&
DWH
Doc & Info
Mngt.Security
IT Govern.
ServiceMngt.
Distinctive Offering
Distinctive Offering
KeyFactsKey
Facts
KeyProjects
KeyProjects
Enterprise 2.0 platform for knowledge management intra-company based on social networking approaches
Social Networking solutions to take advantage of Internet fragmentation and people readinessMashup development of open, internet-based company architectures to foster affiliation programs, personalized relationships and content aggregation Mobile 2.0 based on convergence between mobile and web services, solutions for location base marketing, user generated contents, integrated search marketing and micro payments
First mover in Europe for the business communityStandardized Web 2.0 offering stacks for Microsoft and Open Source SolutionsExclusive partner for Italy and Germany of Web 2.0 University
Travel Community (Todomondo)
Viral Marketing (Fashion 313)
ICT 2.0 (ENI)Tam Tamy (Reply)
TelecHome (Telecom Italia)
Mobile Social Network (Blue Lion Mobile)
BlogBlog
Personal SpacePersonal Space
File sharingFile sharing
RatingRating
ForumForum
WikiWiki RSSRSS
RankingRanking
CommunityCommunity
ChatChat
UsabilityUsabilityUsabilityUsability
SimplicitySimplicitySimplicitySimplicity
CollaborationCollaborationCollaborationCollaboration Self-moderationSelf-moderationSelf-moderationSelf-moderation
Personal PagesPersonal Pages
AppearanceAppearance
ReportingReporting
Personal profilePersonal profile
TaggingTaggingInternal useInternal use
External useExternal use
Community core tools
File sharingRSSIdentity & Presence
RatingTaggingRanking
Admin backoffice
tools
Destructured content tools
Blog Forum Wiki Comments• ...
Ad
min
istr
atio
n
Mod
erat
ion
Sta
tistic
s
Mon
itorin
g
ChatSearchPoll
Re
po
rtin
gA
ppea
ranc
e
Wiki
Forum
Blog
User Integration
Product Standard ComponentsProduct Standard Components
Customized ComponentsCustomized Components
TamTamy Core Components
Customized Pages
User Integration
User Integration
Customized Services
Personal Pages
Sharing contents
TamTamy – Social Network A
Sharing Contents
TamTamy Multi Network Admin
Rate
Comment
Groups
TamTamy Multi Network
ForumsBlogs
Poll
Wiki
TamTamy – Social Network B
Sharing Contents Rate
Comment User Profiles
Groups
ForumsBlogs
Poll
Wiki
TamTamy Personal User Pages
………………
User Profiles
37
Playing with the web in order to better
understand the social networking dynamics
Building a social network around his
company or products in order to involve
customers / partners / employees in new
internal or external ways of
communication
Filippo Rizzante: [email protected]
Emanuela Spreafico: [email protected]
Tamtamy info: [email protected]