tangible solutions to help your business · 2020-04-10 · 2 in a challenging context, tangible...
TRANSCRIPT
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IN A CHALLENGING CONTEXT, TANGIBLE SOLUTIONS TO HELP YOUR BUSINESS
2020 HAS BEGUN WITH A
GLOBAL CHALLENGE FOR YOUR
BUSINESS
THIS EXTRAORDINARY CONTEXT REQUIRES
THE APPROPRIATE SOLUTIONS TO ADAPT
TO THE SITUATION
LET’S ADDRESS YOUR CHALLENGES
TOGETHER, CMA CGM IS HERE TO
HELP YOUR BUSINESS
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DISCOVER OUR CMA CGM’S SOLUTIONS TO ADAPT YOUR SUPPLY CHAIN TO THE GLOBAL SITUATION…
ADJUST THE PACE OF SHIPMENTS
SOLUTIONS FOR URGENT SHIPMENTS
> ACCELERATE YOUR SUPPLY CHAIN
SOLUTIONS FOR NON-URGENT SHIPMENTS
> SLOW DOWN YOUR SUPPLY CHAIN
SUPPORT BUSINESS ACTIVITY
AND PROTECT CARGO
PURSUE BUSINESS ACTIVITY
REMOTELY
NETWORKING INTERMEDIATION SERVICES
SHIPFIN TRADE FINANCE
SERENITY CARGO VALUE GUARANTEE
GET A QUOTE
ONLINE BOOKING
BILL OF LADING PAPERLESS
TRACK MY SHIPMENTS
SEE MY DOCUMENTS
EPAYMENT
PRIORITY BOARDING
• SEAPRIORITY GO
PRIORITY DISCHARGE
• LANDSPEED
DELAY IN TRANSIT
AIR FREIGHT
RAIL SOLUTIONS
GROUND SOLUTIONS
LESS THAN CONTAINER LOAD SHIPMENTS
ADVANCED HUBS
TEMPORARY CARGO STORAGE SOLUTIONS
REEFER PHARMA DIVISION
BARLOCK SECURITY DEVICE
SOLUTIONS TO SUPPORT YOUR
BUSINESS
SOLUTIONS TO PROTECT YOUR
MERCHANDISE
FEATURES TO OPERATE EVEN IN
LOCKDOWN
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PRIORITY BOARDING – SEAPRIORITY GOADJUST THE PACE OF SHIPMENTS –
SOLUTIONS FOR URGENT SHIPMENTS
WHAT IS SEAPRIORITY GO AND HOW IT WORKS?
BENEFITS
When it comes to shipping time-sensitive goods, you want to be certain your cargo gets moving without delay. Thanks to SEAPRIORITY Go, you will enjoy a priority status for the equipment release and space on board. No roll, no worry.
● Select your most time-sensitive cargo and add this extra protection easily and quickly
● Use our eBusiness platform, and select SEAPRIORITY Go during your booking request.
● Simply ask for SEAPRIORITY Go when discussing your bookings with a CMA CGM representative.
● Available on all major CMA CGM trades.
Boarding priorityYour shipment is flagged and
closely tracked to ensure your space on board stays available.
Equipment availabilityYour equipment release will
be treated in priority, preventing any unwanted
surprises.
Money-back guaranteeNo rolling or your money back. We
are committed to making your shipment a success.
BECAUSE YOU NEED MORE CERTAINTY ON YOUR SHIPPING PROCESS, WE OFFERS YOU AN EQUIPMENT AND ON-BOARD SPACE PRIORITY.
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PRIORITY DISCHARGE – LANDSPEED
WHAT IS LANDSPEED?
BENEFITS
CMA CGM offers you a range of innovative expedited solutions designed to ensure your goods are in market faster than ever before.
Whether you need expedited pickups or quick services to inland U.S. destinations, CMA CGM has the resources and the expertise to keep your freight moving.
Rapid discharge/ Expedited port release• Containers dropped on chassis for
immediate pickup• Dedicated chassis for merchant
haulage• No appointment required
IMPROVE YOUR SPEED TO THE MARKET IN THIS DIFFICULT TIME, CMA CGM OFFERS YOU A SERVICE DESIGNED TO FAST TRACK YOUR CARGO
Rapid shuttle/ Expedited service to LA’s Inland Empire
• How stowage and no rolls at the port of loading• Free-flow pile, dedicated chassis and truck• Expedited port release and accelerated service
to LA market
Rapid rail/ Expedited service to U.S. inland destinations
• How stowage and no rolls at the port of loading• Dedicated drayage to the ramp• Reduced transit time to major IPI destinations
ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR URGENT SHIPMENTS
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AIR FREIGHT – OPERATED BY CEVA
WHAT IT IS?
BENEFITS
Ensure your high value or emergency shipments get to their ultimate destination on time.
● Air Charter: Emergency services direct charter booking with airlines, dedicated On-board Courier services with maximum flexibility 24/7, globally.
● Air Now: Expedited service with transit times of 24-48 hours, with exclusive “Hot Shot” pick up and “Next Flight Out(NFO)”
● Air Premium: Direct Routings services for shipments with required transit times 48-96 hours
● Air Value: Cost efficient consolidation service with transit times of +96 hours
Fast and reliable Air Freight
Services: Transit times 40-75%
faster vs. Ocean Freight
Consolidation through CFS
(Container Freight Station)
Global network with
presence in 160 countries
Strong presence in 14
strategic gateways
BECAUSE IN THESE UNCERTAIN TIMES SPEED IS WHAT PREVAILS FOR RELIEF OR URGENT CARGO.
ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR URGENT SHIPMENTS
MEDICAL RELIEF
CARGO SOLUTION
CEVA’s COVID-19 Medical
Relief Solution offers air
capacity for your emergency
relief shipments between Asia
and Europe.
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RAIL SOLUTIONS – OPERATED BY CEVA
WHAT IT IS?
BENEFITS
Globally door to door service, efficient alternative to Ocean Freight, Air Freight, connecting China, Russia and
Europe via Silk Road .
● Regular Rail FCL: An alternative solution to Sea and Air Freight● Regular Rail LCL: The solution to ensure supply chain stability● Blocktrain: To secure capacity and lead times - possible to have a dedicated train per customer● Silk Road: Efficient alternative to Ocean Freight, from China to Europe, Russia, Mongolia and Central Asia.
(Dedicated Door to Door Train Solution via Xi’an to Duisburg/Dourges - Weekly departure (on Duisburg -Shanghai line), 24/25 transit time)
Reliable
● Stable and frequent weekly train departures:
10 to 15 days faster than Ocean
● Reliable and predictable STS transit time
● Significant ecological advantage: 80% less
carbon emissions compared to Air
● Comprehensive one way solutions
Flexibility
● LCL/FCL/Block train service
● Door to Door tailor made solutions
● 2 Control Towers dedicated to
Door-to-Door Rail operations –
Shanghai & Vienna
Optimization
● Active member of the GETO
● Optimization of supply chain
● Track & trace system and dedicated
team of Rail Specialists
FAST AND RELIABLE SERVICE TRANSPORTATION TO ALLOW YOU TO HAVE CARGO DELIVERED FASTER THAN MARITIME SOLUTIONS.
ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR URGENT SHIPMENTS
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GROUND SOLUTIONS – OPERATED BY CEVA
WHAT IT IS?
BENEFITS
Door to Door - A network of owned and operated ground services, connecting
beyond the CFS (Container Freight Stations)
● Full Truck Load (FTL) Service across Europe
● Less than Truck Load (LTL) Service across Europe
● Domestic & Cross-border services across Europe, North America and Asia
● Value-added Services: temperature controlled trucks, CEVA Control
Tower
Benefit from CEVA extended sets of services
● Supply & Demand Planning, Forecasting
● Customs clearance
● Sophisticated technology platform and solution
suite focus across our customers’ activities
(Network design, LEAN activities, consolidation,
etc.)
Benefit from CEVA network
● Fully controlled network in Americas, China, UK, Turkey,
including owned and operated CEVA fleet of trucks
● Flexible model and Seamless connection between ocean
freight schedules, pick up and delivery services through
alignment of service schedules
● World class Customer Service with a multilingual team
North America
7 hubs, 51 stations
Largest heavyweight
forwarder in US
Asia Pacific
No. 1 Ground Operator in
China/ ASEAN
Europe
Cross-Border main transport
Domestic and International
Services
Pan-European players and
niche specialists
N. 1 Ground operator in
Turkey
Direct Ground Asia to Europe
OUR SOLUTIONS
EVEN IF YOU ARE IN A DIFFICULT PLACE TO ACCESS, WE WILL TAKE YOUR CHARGE WHEREVER YOU ASK THANKS TO THIS DOOR-TO-DOOR SERVICE.
ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR URGENT SHIPMENTS
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WHAT IT IS?
BENEFITS
Reduce surplus inventory by shipping smaller quantities and sharing your container with an expedite
end to end service. Less than container Load Solution using fast and reliable CMA CGM lines with
group’s assets : APL vessels, CEVA trucks and CFS to help customers realize shipments via our global
network and strategic located gateways: customers pay only for the volumes they actually ship.
● Operating more than 600 weekly services across CEVA network
● Serving more than 10 000 point to point services annually
● Strategically located gateways (LA, NY, Hamburg, Antwerp, Singapore, Shanghai,
Shenzhen/Hong Kong
Reliable transit times
Tailor made Solutions
Cost saving & leaner inventory
Simplified pricing
Dedicated monitoring
Sustainable
NEED TO SHIP MORE FREQUENTLY? WE CAN HELP YOU, AND WE WILL ALWAYS HANDLE IT WITH PRIORITY.
ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR URGENT SHIPMENTS
LESS THAN CONTAINER LOAD SHIPMENTS (LCL) - OPERATED BY CEVA
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DELAY IN TRANSITADJUST THE PACE OF SHIPMENTS –
SOLUTIONS FOR NON-URGENT SHIPMENTS
WHAT IT IS AND HOW DOES IT WORK?
BENEFITS
With Delay in Transit (DIT) solution, you can
request temporary retention of your goods at
a dedicated port/hub until your customer is
ready for the cargo to continue to the POD.
This enables you to control storage costs and
avoid demurrage and per-diem detention
charges as well as potential fines.
Choose arrival dates that work for your
schedule.
The container has a known final destination in the Bill of Lading. After the DIT service, the container
will continue its journey to the final destination previously detailed in the BL.
Flex for your customer, building
loyalty and future opportunities.
Avoid unexpected costs (warehousing,
storage, detention and demurrage, etc.).
Get your cargo closer to its destination to
ensure business continuity and quicker
turnaround times.
NEED ADDITIONAL TIME AND BUFFER FOR YOUR SHIPPED CARGO? THIS OPTION ALLOWS US TO TEMPORARILY RETAIN YOUR GOODS IN ORDER TO
RECEIVE THEM AT YOUR SPEED.
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ADVANCED HUBS – OPERATED BY CEVA
WHAT IT IS AND HOW DOES IT WORK?
BENEFITS
Strategically located, Advanced Hubs enable you
to push inventory closer to your potential
customer whether or not the final market is
known.
● 3 levels of service from basic freight and
storage services to more comprehensive
and customized 4PL solution
● Storage costs optimization by managing
“First In First Out” in the hub
Adjust your production to real physical
stock available in the hub and Monitor
customer entire supply chain with
advanced and innovative technologies
Free storage period in
HUB to reduce your
storage costs at origin or
destination
High level of service thanks
to dedicated control tower
expert team
Using group asset
whenever possible to
ensure best-in-class
service
IN THIS TIME, DEAL WITH DESTINATION UNCERTAINTY THANKS TO OUR ADVANCED HUBS.
ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR NON-URGENT SHIPMENTS
AVAILABLE HUBS
Kingston
Algeciras
Tangier Med
Malta
Jebel Ali
Khor Fakkan
Colombo
Port Klang
Singapore
Nansha
Kaohsiung
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TEMPORARY CARGO STORAGE SOLUTIONS – OPERATED BY CEVA
WHAT IT IS AND HOW DOES IT WORK?
CEVA Logistics can support the customer with COVID 19 supply chain disruptions in Europe, Asia
Pacific and Americas with temporary storage capacities (White Space). 9 000 000 m2 space
across 750 sites worldwide.
Range of service can
include:
•Inbound Transport
•Bonded / Non Bonded
Warehousing
•Value Add Services
•Manufacturing Support
•Distribution
Space available vary rapidly – please check offer availability with your CEVA Logistics Contact Person
YOU NEED HELP TO STORE YOUR MERCHANDISE BECAUSE YOU CANNOT STORE IT WHERE YOU USUALLY DO? WE ARE HERE TO HELP YOU.
ADJUST THE PACE OF SHIPMENTS –SOLUTIONS FOR NON-URGENT SHIPMENTS
1. Containers on the ground.
2. Containers on Chassis
3. Material inside the
containers stored in a
warehouse
OUR SOLUTIONS
Operated by two different
infrastructures:
• Warehouse
• Container Freight
Stations located next to
ocean terminal and
container depot (to
store bonded or non-
bonded containers)
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NETWORKING INTERMEDIATION SERVICES
Expect the highest standardsWe ensure your future partner respects the following
criteria: long-term relationship with CMA CGM, compliant with the CMA CGM Code of Ethics, free of any past liabilities or outstanding payments, adapted
to your needs, committed to growth.
SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO –SOLUTIONS TO SUPPORT YOUR BUSINESS
WHAT IS IT?
The first and only solution on the market that connects you to your next business
partner. It will enable you to expand your activity worldwide, create new business
opportunities and find suppliers or customers that best meet your needs.
BENEFITS
Find the right new partnerGet connected with our most reliable partners identified and known within our agent network
present in 160 countries and more than 750 offices.
Save costs and grow revenuesWhether you want to reach a new market or find new suppliers and buyers, our dedicated
team will help you reach your goals.
IN THIS VERY COMPLEX PERIOD, YOUR PARTNERS’ BUSINESSES MAY BE HALTED. LET US HELP YOU FIND NEW RELIABLE SUPPLIERS OR CUSTOMERS.
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SHIPFIN TRADE FINANCE
BENEFITS
Another way to get financedUse our SHIPFIN trade finance solution on a per-invoice basis.
It's there when you need it.
WHAT IS IT?Designed for our import and export
customers, our trade financing
solutions will strengthen and support
your growth. Shipfin Trade Finance
platform is available in 7 pilot
countries or regions and will be
deployed progressively in other areas.
Maximize your working capitalSuppliers are financed once
goods are loaded, and buyers benefit from additional credit
terms.
Strengthen your business partners relations
Simplify your collection task, secure your supply chain and
reinforce your commercial relations.
Optimize your balance sheetKeep your borrowing capacity
intact thanks to a financing without recourse and with no
collateral.
IT MAY BE MORE DIFFICULT TO HAVE YOUR CARGO OR SUPPLY CHAIN FINANCED AS USUAL. GET ACCESS TO A TRADE FINANCE SOLUTION ON A
PER-INVOICE BASIS.
SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO –SOLUTIONS TO SUPPORT YOUR BUSINESS
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SERENITY CARGO VALUE GUARANTEE
BENEFITS
WHAT IS IT AND HOW IT WORKS?
A revolutionary approach to handling
claims in case of damage to your cargo.
Regardless of what happened or who is
liable, you will receive compensation.
Your cargo value guaranteed door-to-door
Managing your supply chain is easier and more cost effective, even with merchant haulage.
No more intermediariesYou have one single point of
contact: CMA CGM
No more endless disputesLiable or not, CMA CGM will
compensate you up to the full secured value
The most comprehensive guaranteeIn-depth protection including refrigerated container in case of temperature variation
and even Force Majeure.
YOUR CARGO IS LIKELY TO BE EXPOSED TO MORE RISKS THAN USUAL DUE TO ADDITIONAL DELAYS. SERENITY CARGO VALUE GUARANTEE IS HERE TO
HAVE YOUR BACK.
SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO –SOLUTIONS TO SUPPORT YOUR BUSINESS
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REEFER PHARMA DIVISION
HOW DOES IT WORK?
BENEFITS
A GDP compliant solution to preserve the integrity of pharma products during transportation.*Good Distribution Practice: quality standard recommended by the European Commission, ensuring that the quality and integrity of pharmaceutical products are maintained throughout shipping.
● Security Procedures: Pre-Trip Inspection (PTI); clean, dry and odor-free container; locked keyboard, etc.
● A Centralized approach, CAPA (corrective and preventive actions), self-inspection, sharing of data after the trip available on demand.
● Dedicated team of experts: Technical support team running 24/7, three operation centers in Miami, Marseille and Singapore.
Reinforced security
A limited number of handling points, sealed equipment and risk assessment
prior to commercial offer.
Highest standard in the industry
GDP compliance, Certification ISO 9001:2015 of CMA Ships
(our fleet management subsidiary), selection of the best
business partners and subcontractors in the industry.
Risk control
Reefer spare parts on board, 24/7 technical support and additional
tracking facility available.
PHARMACEUTICAL PRODUCTS ARE CRITICAL, MAKE SURE TO CHOOSE OUR GDP-COMPLIANT OFFER TO HAVE IT DELIVERED IN PERFECT CONDITION.
SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO –SOLUTIONS TO PROTECT YOUR MERCHANDISE
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BARLOCK SECURITY DEVICE
HOW DOES IT WORK?
BENEFITS
Protect your valuable products against theft during transportation with the most
efficient and simple solution.
● Bar locks are made of steel and are easily installed on the container to secure doors.
● They can only be opened at the destination using a circular steel saw, making it much more difficult to breach your container than with a regular seal.
● To ensure traceability, the bar-lock number is added in the BL.
Enhance cargo securityAdd an extra layer of security
with our steel BARLOCK security device.
Prevent complications and relative costs
Securing your containers will help lower your insurance premiums by using a safer way to transport your cargo. It
will also prevent the extra cost of having your cargo stolen.
Simple Process
Easily installed, the device is delivered directly by CMA
CGM to the requested depot.
Ideal option for the
following commodities
High-value cargo, beverages, shoes, garments, high-tech
and luxury products.
BECAUSE YOU CAN CHOOSE TO ADD ADDITIONAL DELAYS TO YOUR CONTAINERS, ADD EXTRA PROTECTION FOR YOUR VALUABLE CARGO.
SUPPORT BUSINESS ACTIVITY AND PROTECT CARGO –SOLUTIONS TO PROTECT YOUR MERCHANDISE
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GET A QUOTE
BENEFITS
1. Enter POL/POD, expected departure date & select a type of equipment
2. See if you have an offer associated to your contract. If not, get an instant quotation
3. Place a booking directly from the results page
Access your offer from one single
platform easilyAccess the information anytime,
anywhere, on any devices
Check applicable surcharges
depending on the vessel’s ETDManage access rights to prices for
staff members
PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN
A platform allowing you to access your rates online anytime, from anywhere.
Get instant quotation if no offer is available.
WHAT IS IT AND HOW DOES IT WORK?
ACCESS YOUR RATES EVEN DURING LOCKDOWNS THANKS TO OUR E-BUSINESS PLATFORM.
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ONLINE BOOKING
Easy and simple booking page
Place a booking in few clicks
Value-added services proposed
Smart suggestions based on
previous booking
WHAT IS IT?
"Click & Book" allows you to place Port-to-Port bookings for one or multiple
types of cargo, dry or reefer containers (operating/non-operating). A selection
of value-added services will also be suggested.
Your most frequent booking requests can be reused; select them on the right
hand-side of your screen. You can start typing in either POL or POD and the
reuse option will be displayed accordingly.
BENEFITS
MANAGE YOUR BOOKING FASTER THAN EVER THROUGH ONE SINGLE PLATFORM.
PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN
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BILL OF LADING PAPERLESS
Speed up your shipping processNo postage cost
An eco-friendly solution
WHAT IS IT?
A fully digital Original B/L, same value as paper but easier, faster, more
secure and 100% digital. Transfer your PAPERLESS BILL OF LADING online
to the next party in just one click!
BENEFITS
AN OPPORTUNITY TO MAKE EASY THE BL TRANSFER WITHIN THIS SITUATION.
PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN
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TRACK MY SHIPMENTS
BENEFITS
Follow your shipment live through the vessel’s position
Personalize your notification to receive updates on shipments
Get notified by email on events occurring for your containers
HOW DOES IT WORK?
● Enter the shipment reference No. & track the shipment in a click● View ETA & the remaining days to POD directly
WHAT IS IT?
A feature allowing to follow shipment through the vessel’s position at sea.
IN A UNCERTAIN CONTEXT AS THE ONE WE ARE FACING, GET THE LATEST UPDATES ABOUT YOUR SHIPMENT.
PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN
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SEE MY DOCUMENTS
BENEFITS
Upload documents! These will be attached to the shipment details for quick and persistent
communication with the local CMA CGM agency. (ex: custom Documents, commercial invoice, packing
list,...)
Choose to be notified by email, SMS or through online notifications when
shipping documents are uploaded on the customer account. (As soon as they are edited by your local CMA CGM Agency).
Approve and request modifications to a draft Bill of
Ladings directly from user account thanks to an interactive interface.
WHAT IS IT?
CMA CGM offers the possibility to access your shipping documents online, 24/7. Through a secure access on our website, customers can view, download and print their documents anywhere.
GET A CENTRALIZED VIEW AND A TOTAL CONTROL OVER YOUR DOCUMENTS, REMOTELY.
PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN
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EPAYMENT
BENEFITS
Speed up release process:Automatic document &
container release
HOW DOES IT WORK?
1. Access this feature through the invoice dashboard2. Select the invoices to be paid and click on the “Pay” button3. Choose your payment method & complete the payment
WHAT IS IT?
Pay your invoice(s) online using our web platform! You can choose between internet
banking or bank transfer.
Standard secure partnership to protect your transaction
Complete the payment instantly
No more invoicing delay:No “remittance invoice advise” to be managed
RETRIEVE YOUR INVOICES ONLINE AND ORGANIZE PAYMENT (WHERE APPLICABLE).
PURSUE BUSINESS ACTIVITY REMOTELY - FEATURES TO OPERATE EVEN IN LOCKDOWN