Unit 1

Listening 1

Conversation 1

Man: Hi Laura. This is……Jason Jackman…….from Showkase storesWoman: Hi,…Jason………Whan can I do for you?Man: Well, I’m calling to ask you if there’s any.....chance......of………getting…. Sabrina Marquez to do another…contract…….with us. You know, she worked at our Lexington store last year during the holiday period. Is there any way we can……get..her ……back…..again this year?Woman: Just let me have a look at her…schedule……..Ok, here it is. Well, right now she’s……working…… on a two month contract for a department store. But that finishes on the…15th……….-when do you need her to start?

Man: It would be great if she could start right after that and work through the end of January.Woman: She’s ……down…..for …another………..contract in January but that hasn’t been…finalized……..yet. Let me…check………with her on this.Man: I really need to get this…sorted out…… ……..pretty quickly. Can you …get…… ……back…… …to…me before the end of the week?Woman: No problem. I’ll let you know.

Conversation 2

Woman: People power. Can I help you?Man: Yes, my name is……Howard Mason…..I’m the manager of Dextro Logistics and we need to some temporary staff.Woman: Fine, Mr. Mason. What exactly are you looking for?Man: Well, I need to hire…two…… …truck….… ..drivers……for a service contract that we’ve just taken on. Do you have any drivers available?

Woman: Yes, we do have a number of drivers available

Man: It’s for an international assignment. We have to deliver some merchandise to a……client….in Mexico. And they gave us your name. The job would be for two drivers and would take about a week, I reckon.

Woman: I’ll need to know the exact dates and we’ll also have to discuss the conditions and…go… ………over the contract together. I think it might be better to meet.

Man: Sure. Could you…come… over…….to my office……tomorrow… mid-morning…………?We’re at 19 West 57th third floor.

Woman: Just let me check. Ok. That’s fine. Shall we say…11…….?

Conversation 3

Listening 2

Listening 3

Don Stanley

Good morning. My name’s Don Stanley and I’d like to welcome you to my seminar “Getting the most out of the ………15-minute….interview”

As recruitment managers, you may find that you have ……less……..time to spend interviewing. With ………more…..applicants due to internet job postings and toughter competition for top prospects, recruiters have to be more efficient in the hiring process.

Well, today I’m going to teach you some tips on how to do that. By following a few simple stpes, you can save time without giving candidates the impression that you are…rushing………them ……through……a quick and impersonal interview:

First, open with…small……… …talk…………., but don’t let it …exceed………..two or three minutes

Second, focus on a few………essential……..questions

Then, give the applicant a few minutes to …ask………. …questions………..about the job

And finally, conclude by…complimenting………….. the candidate on their strengths.

Kimberly Armstrong

At the end of most interviews, ..job seekers............have the opportunity to ask questions. But very few take advantage of this…moment……….. to learn more about the job. Remember, you also want to find out whether the company and the job are …right………for you. It’s a good idea to ask …what…….. ……results…….are expected from the position. You may want to know how job performance is……evaluated……….

You may also want to ask one or more of these questions:

So let me elaborate on my first point, small talk………….

“…what………are the…challenges…………of the job?”

“ …what………. …advancement………… ……opportunities………….. Can the company offer?”

“ …what……….are the …long-term………… …goals……….of this department?”

Questions like these can help you decided whether the job fits your career plans.

Unit 2

Listening 1

A: Isn’t there any way we can get the …air conditioning…to…work…?

B: …Where…am I going to …put……..all these…files………?

C. …How…..can you…concentrate……… with all the …construction…… work …going… …on……outside?

D. Don’t you …think……..they could……provide…….more reserved…space…….in the parking garage?

E. …Why……can’t they…figure…… …out………what’s……wrong…… with my ……email……… …account………?

F. Didn’t the …janitor……….say that he would……get…..someone to ……clean…………the………windows………….over the weekend?

G. …When…….are they going to…turn…..the …heating…….. …on……..?

H. …How…. ……come…… the conference………rooms……… are always ……booked…… when you……need…..them?

I.…Why……… …don’t………you ……ask….them to ……give…….you your own…office……………?

J. Can we……close………that……window……… and

…keep………the……dust……….from ……coming……… …in…?

Listening 2

Welcome to my office. Yes, this is where I work. It may look like a …mess……………….to you, but don’t worry, I know …where……………. everything is, or ……………at least…………….I’m pretty sure I do. As you can see I have a nice big desk where I can lay everything out, so it’s usually covered ………with….........an ………assortment…………………of things- reports that I’m working on, documents that I have to. There’s an in-box tray too and you can just see it under that pile of papers. That’s where I keep all the important correspondence that I have to ……deal..…………with like invoices, bills and important emails I’ve printed out. Then there’s the electronic heart of my working life, my computer, and I use it all the time. It’s connected to a network and to the ……Internet………………and that’s where I get most of the …information………………………I need. I have headphones too, so I can …………listen……………….to music while I work.

On the wall behind it there are two…shelves………. The one on the …left……..is where I put all the books that I need, you know, reference material, manuals, price lists, software guides and that sort of thing. And then on the one on the…right…………, there’s all my personal stuff like photos of the family and friends, and my collection of puppets. Oh, and also my two good luck charms- a silver key and a little

miniature elephant. Under the desk you can just see a black……filing cabinet………………… That’s where I keep all the print documents that I need to refer to- reports and customer files. There’s not that much in there because most of it’s on the computer. It’s also got ……drawer…………where I can keep the office supplies that I need like staplers, tape, printer cartridges and so on.

Listening 3