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TapRooT® as a Proactive Process Safety Management Tool Gas Processors Association GCC Chapter November 3, 2010

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Page 1: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

TapRooT® as a Proactive Process Safety

Management Tool

Gas Processors AssociationGCC Chapter

November 3, 2010

Page 2: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Page 3: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Presentation Overview

• Need for an expert system

• System overview• System uses• System description• Case study

Page 4: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

The Need for an Expert System

Page 5: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

The Need for an Expert System

• Not everyone is an expert

• We tend to focus onwhat we know

• We tend to haveoperational biases

Page 6: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Characteristics of a Root Cause Analysis Expert System

• It is a closed loop process

• It is time-based• It is well

structured

Page 7: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Characteristics of a Cause Analysis Expert System

• Produces actionableroot causes

• Identifies genericcauses

• Includes correctiveactions

• Based in humanfactors theory

Page 8: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Immediate vs. Root vs. Generic Causes

Immediate Causes:Deal with specific people and circumstances

Root Causes:Deal with everyone in the unit or department

Generic Causes:Deal with multiple issues across the corporation

Page 9: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

System Overview

Page 10: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

System Overview

• Event flow chart• Human

performance guide• Root cause

dictionary• Corrective

action helper

• Event flow chart• Human

performance guide• Root cause

dictionary• Corrective

action helper

Page 11: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

System Uses

Gas Processors AssociationGCC Chapter

November 3, 2010

Page 12: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

System Uses

• Process incidentinvestigation

• HAZOP• Process Review

• Process incidentinvestigation

• HAZOP• Process Review

Page 13: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

System Description

Page 14: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

System OverviewIncident Investigation

• Chart events• Select causal

factors• Select root

causes• Select generic

causes• Select corrective

actions• Implement

• Chart events• Select causal

factors• Select root

causes• Select generic

causes• Select corrective

actions• Implement

Page 15: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

System OverviewProcess Review

• Plan audit• Perform audit• Identify significant

issues• Select generic

causes• Select corrective

actions• Implement

• Plan audit• Perform audit• Identify significant

issues• Select generic

causes• Select corrective

actions• Implement

• Chart events• Select causal

factors• Select root

causes• Select generic

causes• Select corrective

actions• Implement

• Chart events• Select causal

factors• Select root

causes• Select generic

causes• Select corrective

actions• Implement

Page 16: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Equipment

MaintenanceTraining Procedure

Page 17: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Case Study

Page 18: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Yes

No

Oily Water Sewer System (OWSS) Process

Page 19: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010

MH: ManholeC.B.: Catch BasinC.O. : Cleanout$: Water Seal

C.B.

$

C.O.

Vent Vent

C.O.C.B.

$

Disposal Facilities

SumpPit

Vent

C.O. $ MHMH$Lateral

• HC Spillage• Storm Water• Fire Water• Plant Washdown• Accidental Spillage• Equipment Leaks• Equipment Drain Points• Fluid Sample Collection Points

C.B.

C.O.

$

Oily Water Sewer System Schematic

Page 20: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Audit ScopeAudit Scope

Yes

No

Oily Water Sewer System Process Audit

Page 21: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Yes

No

OWSS Audit – Significant Issues

Page 22: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

OWSS Audit – Significant Issue and Supporting Data/Facts

#1

Page 23: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

#2

OWSS Audit – Significant Issue and Supporting Data/Facts

Page 24: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

OWSS Audit – Significant Issue and Supporting Data/Facts

#3

Page 25: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

#4

OWSS Audit – Significant Issue and Supporting Data/Facts

Page 26: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Root Causes• Arrangement/Placement NI - Poor situation of

equipment contributed to the CF;• Enforcement NI – Operators routinely failed to dip

sumps on long pump operation and mgmt tacitly condoned

• Procedures NI - Situation not covered - Procedure does not require dipping sump and recording value. Nor is there space on the checklist to record levels;

• Work Package NI – No JSA done on this task;• No training - No Operator training is carried out on

sump pit operation or control system;

Significant Issue (CF) #4 - Operators run pumps more than 10 minutes without dipping sump

Page 27: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Root Causes• Enforcement NI

• Work Package NI• Procedures NI –

Situation not covered

• No Training

• Arrangement & Placement NI

Action Recommendations• Add checking sumps to dept KPI

and BBS; include checking sumps in reward/celebration calculations

• Conduct JSA on sump pit;• Revise procedure to reflect policy.

Add a space in the procedure for operators to record dip values;

• Develop and carry out operator training on OWSS. Ensure training is consistent with procedures and JSA;

• Arrange for each sump to have a suitable dip stick;

Significant Issue (CF) #4 - Operators run pumps more than 10 minutes without dipping sump

Page 28: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

SummaryAn expert system meeting the criteria outlined can be used to audit the human performance side of PSM proactively, identify significant issues, provide the structure to uncover both specific and generic root causes, and assist with the development of corrective actions to prevent and/or minimize process safety‐related incidents.  TapRooT fulfills these requirements.

Page 29: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Thank you

Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Page 30: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

Operator

leaves plant

Tankoverflows,

spilling 100barrels ofproduct

Stop buttondidn't work

Operator didn'tcheck that flow

stops

Procedure requirescheck beforeleaving area

Stop button failureshave happened 3times at 2 othercompany plants

Operator in ahurry to get home

Operator hits

stop button

Assumes itshuts down butflow continues

<1 minute later

Page 31: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

An error or equipment failure that, if corrected, could have prevented the incident fromoccurring or would have significantly reduced its consequences

Causal Factor

Page 32: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

A root cause is the absence of best practices or the failure to apply knowledge that would have prevented the problem or significantly reduced the consequences.

Root Cause

Page 33: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

A comprehensive set of definitions that helps determine definitively what root causes were involved with an issue and that ensure both internal consistency in an investigation or audit and external consistency between investigators/ auditors.

Page 34: TapRooT as a Proactive Process Safety Management Tool · 2016-12-03 · Gas Processors Association Meeting – GCC Chapter - 11/3/2010 Root Causes • Arrangement/Placement NI - Poor

Gas Processors Association Meeting – GCC Chapter - 11/3/2010Gas Processors Association Meeting – GCC Chapter - 11/3/2010

An aid for developing useful, effective complete corrective actions; provides ideas for addressing root causes; provides ideas for addressing generic causes; provides references for more detailed, in‐depth research.