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  • 7/27/2019 Tarabot Highlights

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    PARTNERSHIP FORW

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    2 USAID-TARABOT ANNUAL REPORT

    I welcome the opporReport for 2012. Thihas already become We see the partnerspeople as one of muvalue the daily contrteam.

    In 2012, Iraq is addreMinistry of Migrationthousands of Iraqis sUSAID-Tarabot goeshas rolled up its sleemost crucial prioritieTarabot is a real partproblem to successf

    As the Iraqi governmand as we rene andwith USAID and TaraThe Iraqi governmenthis partnership with

    and expand on our jyears of success as w

    Dindar Najman ShaMinister of Migration

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    4 USAID-TARABOT ANNUAL REPORT

    OVERThe Iraqi government its recent past to focu

    With the government ably man

    affairs, its focus has shifted tow

    Iraqi citizens. This maturing visi

    service, robust policy-making m

    quality services to all of its citiz

    the most marginalized persons.

    Tarabot program is designed to

    with expertise, systems, and knadministration.

    USAID-Tarabot is a whole-of-g

    three pillars: Civil Service Refor

    and Administrative Decentraliza

    separately and together, are ass

    initiate far reaching changes for

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    6 USAID-TARABOT ANNUAL REPORT

    CIVIL SERVICE REFORM (CSR)

    The CSR component provides top-to-bottom technical assistance to improve Iraqs civilservice. With more than two million Iraqis working for the government, an effective civil

    service helps build popular support for the legitimacy of a unied, non-sectarian elected

    government. At the highest levels of government, the CSR component works with Iraqs High

    Committee for Civil Service Reform to produce comprehensive civil service legislation and

    develop guidelines, standard procedures, and training materials for Iraqs Federal Civil Service

    Commission. At the institutional level, the CSR component assists ministries and other entities

    to establish integrated human resources departments that link together the hiring, promoting,

    manpower planning and training functions. USAID-Tarabot is helping to put in place the

    infrastructure of an effective, efcient government and a culture of service to Iraqs citizens.

    The NPM component assists the highest levels o

    that are well-researched and inclusive of all appr

    governments top decision-makers to establish ef

    policy changes; consult effectively with ministeria

    guide the introduction of new policies once they

    focuses on streamlining or eliminating ineffective

    decrees, and regulations.

    The AD component works in close cooperation

    strengthen the nations service infrastructure an

    decentralization of administrative functions to lo

    delivery requires the active involvement of muni

    to beneciaries, as well as line ministries in Bagh

    largest-spending, biggest-building ministries (Oil,

    ministries (Migration & Displacement). The AD

    to increase operational decision-making authorit

    where services are actually delivered.

    NATIONAL POLICY MANA

    ADMINISTRATIVE DECENT

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    8 USAID-TARABOT ANNUAL REPORT

    NUMBER OF TARABOT ACTIVITIES BY PROVINCES AND KEY INSTITUTIONS

    COUNCIL OF

    MINISTERS

    SECRETARIAT

    64PRIME MINISTERS

    OFFICE AND

    ADVISORY COUNCIL

    95MINISTRY OF

    AGRICULTURE

    111MINISTRY OF

    CONSTRUCTION &

    HOUSING

    94

    MINISTRY OF

    MIGRATION &

    DISPLACEMENT

    48MINISTRY OF

    EDUCATION

    128MINISTRY OF

    ELECTRICITY

    82MINISTRY

    OF HIGHER

    EDUCATION

    143

    MINISTRY OF

    HUMAN RIGHTS

    33MINISTRY OF

    JUSTICE

    48MINISTRY OF LABOR

    & SOCIAL AFFAIRS

    68MINISTRY OF

    MUNICIPALITIES &

    PUBLIC WORKS

    216

    MINISTRY OF

    PLANNING

    106MINISTRY OF

    TRANSPORTATION

    65OTHER MINISTRIES

    449OTHER EXECUTIVE

    OFFICES

    139

    MINISTRIES

    WHAT DOES A WHOLE-OF-GOVERNMENTPROJECT LOOK LIKE?

    43ANBAR

    KARBALA

    NAJAF

    MU

    SALAH AD

    NINAWA

    BABIL

    D

    56

    47

    85

    47

    2

    PROVINCES

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    10 USAID-TARABOT ANNUAL REPORT

    CIVIL SERVICE In April, the Council of Ministers S

    Federal Civil Service Law with exte

    Tarabots CSR advisors and submit

    The legislation mandates transpare

    civil service by introducing merit-b

    performance appraisal system, unifo

    The draft legislation also provides c

    for Iraqs women, minorities, and o

    the nations civil service. USAID-Ta

    a vehicle to ingrain professionalism

    antidote to corruption and sectaria

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    12 USAID-TARABOT ANNUAL REPORT

    Drafted the Federal Civil Service

    Law(FCS) and organizational

    documents for the Federal Civil

    Service Commission and the

    Federal Civil Service Training

    Institute

    Presented the draft law to the

    State Shura Council

    Currently acting as the de facto

    Federal Civil Service Commission

    CIVIL SERVICE REFORM HIGH

    COMMITTEE

    Standardizes HR practices across the Iraqi government Mandates merit-based, transparent HR practices

    Introduces equal opportunity principles

    Creates the permanent Federal Civil Service Commission

    and the Federal Civil Service Training Institute

    FEDERAL CIVIL SERVICE LAW

    USAID-TARABOT

    Provided technical assistancewith the drafting, particularlyin inclusion of equal rights

    and afrmative actionfor Iraqs women, ethnicminorities, and disabled

    persons for the rst time inIraqs history.

    Contains nine commissioners that oversee implementation

    of the FSC law

    Offers guidance and issues regulations based on FCS law

    Oversees and assists institutional reform and restructuring

    in the ministries

    Approves Senior Executive Service actions

    FEDERAL CIVIL SERVICE

    COMMISSION (FCSC)

    Designs training cou

    Trains federal civil se

    Project Management

    Provides mandatory

    FEDERAL CIV

    Establish a unied General Directorate for HR

    Implement policies laid out in the law, as directed by the FCSC

    Offer equal opportunities to Iraqs women, minorities, and

    disabled persons

    Carry out systematic employee reviews

    Make organizational changes to ensure compliance

    with FCS Law

    MINISTRY AND GOVERNORS OFFICES

    HUMAN RESOURCES DEPARTMENTS

    USAID-TARABOTDesigned the organizationalstructure, implementationplan, and set of core public

    administration courseofferings mandatory for all

    Iraqi civil servants.

    CIVIL SERVICE REFORM

    USAID-TARABOT

    As a full member of thecommittee, Tarabot providestechnical assistance to andcoordination among Iraqs

    executive bodies to developlegislation that will enable amodern, effective Iraqi civil

    service.

    Wpreby a

    orgasyste

    of

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    14 USAID-TARABOT ANNUAL REPORT

    NATIONAL PMANAGEMENOver the rst year of the project, th

    makers from the government face-toshapers, including universities, think t

    professional associations. The team h

    capacity in critical ofces by emphasi

    voices in prospective policy, including

    In a particularly notable milestone, U

    helped the GoI establish Iraqs rst e

    Policy Development. Tarabots ongoin

    support, organizational innovation, an

    policy communication and outreach.

    The list of non-governmental actors

    table under NPMs initiative includes

    Universities, the Al-Amal NGO, the I

    ESTIQRAA, the Iraqi Civil Dialogue F

    Association, and many more.

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    16 USAID-TARABOT ANNUAL REPORT

    The number of newly-registered Iraqi companies has dropped by since 200863 %

    #177out of185countries for registering a business

    Registering a company in Iraq takes14separate procedures

    There are over 25,000 regulationson the books in Iraq, and many are

    unnecessary or harmfulto businessstart-up and operations. Starting anew

    business in Iraq takes several monthsand thousands of dollars. With 16%unemployment and more than 200,000Iraqis entering the labor force each year,

    a growing private sector is the key to the

    prosperity and stability of thecountry.

    REGULATORY REFORM

    According to the World Banks DoingBusiness Report, Iraq is currently ranked:

    #84out of185for issuing construction permits

    #179out of185countries for trade across borders

    Eli

    unstthe

    stadm

    req

    and

    opfo

    IMPROVES Iraqs performance i

    SOLUTION: Iraq Solutions for Regula

    Administrative Reform/ISRAR

    RESULT: By opening t

    and new investors, Iraqs

    will rise signicantly.

    FOSTERS a private secresponsive to Iraqs mar

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    18 USAID-TARABOT ANNUAL REPORT

    EDUCATION BUILDING2012 marked the start of signicant USAI

    of Education(MoED). The ministrys manag

    facilities had remained relatively unchange

    campaign underway throughout the count

    focused on the urgent need for improvem

    Tarabot project as the vehicle for this eng

    In April 2012, USAID-Tarabot kicked off t

    Initiative, a direct assistance program for

    and capacity building initiative is training a

    scal management, procurement, informatleadership and communications. More tha

    are already trained, employing their new s

    touch every family in the country. Improv

    sustaining Iraqs reintegration into the glo

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    20 USAID-TARABOT ANNUAL REPORT

    Tarabots Financial Management workshops provided not only

    essential training, but also helped me to connect with other

    ministry staff facing similar challenges. In collaboration with

    other participants, I am sharing with schools the procedures

    and templates that I learned to make the audit process less

    cumbersome and more transparent, extending the benets of

    training down to the communities.

    With Tarabots help, I am drafting a 2013 procurement plan,

    with tender deadlines, for my directorate. In past years, to

    achieve the 75% expenditure rate required of the directorates,

    they issued contracts without planning, frequently late in the

    year. This year, the directorate is planning ahead and setting

    reasonable deadlines to ensure that funds go toward priority

    areas and are not wasted.

    -Mr. Laith Abdul Hussain Ali, Head of a MoED Contracts Unit

    -Ms. Eman Hamdil Hasan, MoED Auditing Manager

    I have much bett

    workplace. Wher

    employee for neg

    to discuss proble

    anticipate problem

    USAID-Tarabots success in bolstering the minist

    the way for even more signicant reforms and im

    coming years.

    Dr. Nihad A

    made during

    Baghdad, Jun

    We began our partnership with T

    clear that opening up to the inter

    started a signicant transformatio

    -Mrs. Hawazin Ab

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    22 USAID-TARABOT ANNUAL REPORT

    ONE STOP FOR SERVICEIMPROVEMENTAs Iraq continues to rebuild and reconstruct, its citizens continue to demand better basic services,whether it is medicines in clinics, clean water, or garbage removal. Long lines, unclear procedures,deep bureaucratic redundancy, and a lack of accountability among some civil servants are chiefamong the challenges facing public service delivery in Iraq.

    USAID-Tarabot introduced the One-Stop Shop concept to make a rapid, tangible impact on Iraqspublic services. One-Stop Shop service centers will vastly improve service delivery for Iraqscitizens by offering locations for citizen services that are organized, well-managed, and operate withstreamlined procedures. These tangible signs of effective government are currently being developedfor the Min istries of Justice , Migration & Displacement, Municipalities & Public Works, and more.These centers not only streamline important publics services but are central to the broad effort toencourage a culture of citizen-oriented service and public accountability.

    Its the worst kind

    committee, who se

    gate opened at eigh

    started this proces

    would answer all ou

    Infrastructure: Welcoming facilities in whibusiness.Systems: Efcient, linear service systems annish their business in the same trip with min

    Service: Polite and accountable GoI civil serwith dignity and respect.

    MSIs One-Stop Shop approach

    MINISTRY SERVICE OFFE

    JUSTICE NOTARY PUBLIC

    MIGRATION IDP REGISTRATION AND S

    MUNICIPALITIES MUNICIPAL SERVICE CENT

    LABOR SOCIAL SAFETY BENEFITS

    HIGHER EDUCATION STUDENT SERVICES/REGIST

    FINANCEPENSION SERVICES (COLLA

    WITH THE WORLD BANK)

    Mr. Ahmed Haj A

    Displacement and Migra

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    24 USAID-TARABOT ANNUAL REPORT

    SOCIAL SAFETYThe SSN is an early success in Tarabots

    be more responsive to the needs of theSSN software system in the Ministry of

    to automate the distribution of benets

    citizens. So far, the SSN system has help

    million. By streamlining and reducing du

    estimated that it saved more than US$2

    redirected to the truly needy.

    USAID-Tarabot

    invaluable, not on

    my ministry, but a

    persons Iraqs w

    Mr. Dara Hass

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    26 USAID-TARABOT ANNUAL REPORT

    PROCUREMENT & PROJECT

    MANAGEMENT SYSTEMS

    REFORMUSAID-Tarabots AD component assisted the largest-spending, biggest-

    building ministries as well as 15 governors ofces to improve their capital

    investment and service infrastructure. Tarabot uses a ve-point approach

    that includes tailored technical assistance in public procurement and

    project management. Every system, process, and facet of Tarabots capital

    investment assistance is compliant with internationally-recognized practices

    and standards. The introduction of these systems places many of Iraqs most

    important institutions in a position to deal professionally and transparently

    with leading international and local contractors to implement projects in the

    future.

    Creating Project Management Ofces (PMO

    Implementing internationally-recognized pro

    ministries and all governors ofces

    Standardizing procurement processes in 20

    Making procurement regulations, instruction

    available online

    Implementing the Iraq Development Manage

    the capital investment cycle

    With the help o

    reorganized and d

    ISO9001 quality m

    directorate, in pa

    accreditation, allo

    Randah Sadii Sa

    at the Ministry of Con

    TARABOT HAS BEEN:

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    28 USAID-TARABOT ANNUAL REPORT

    STRENGTHENING PLANNING

    LINKAGES ACROSS IRAQ

    AT THE NATIONAL LEVELUSAID-Tarabot assists the Ministry of Planning

    to develop a robust National Development Plan

    to steer economic and social development in

    Iraq for the coming ve years.

    1

    AT TUSAI

    to en

    proje

    well a

    4

    2

    LOCUSAID

    provin

    local

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    30 USAID-TARABOT ANNUAL REPORT

    THE IRAQI GOV

    CONTRIBUTIOIn the rst year of the project, USAID-Ta

    the Iraqi government to contribute Iraqi r

    support of joint initiatives. This partnersh

    design and level of Iraqi ownership as wel

    its ample resources. Some major exampl

    Tarabots activities include:

    Over eight million dollars designated for dire

    well as over 100 million dollars expected ove

    Inclusion of Tarabot-supported One-Stop Sho

    plans and budgets

    Commitments to pay for custom-designed an

    Human Resources Management Information

    Ministries and governors ofces are paying fo

    workshops, training courses, and conferences

    Signicant numbers of GoI staff dedicated to including civil service reform, procurement re

    Seventeen counterpart ministries allocated of

    advisors

    In year two, USAID-Tarabot will continue to solicit

    extent possible. The project is also a pioneer in de

    help all USAID projects manage Iraqi government c

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    32 USAID-TARABOT ANNUAL REPORT

    NEXT The USAID-Tarabot projectwith major successes and a building upon an unprecedespans the entire Iraqi gover

    Entering the second year of the project, U

    progressed well beyond engagement and

    higher level advisory services, and hands-o

    Tarabot will continue with its integrated a

    nations civil service, public policy-making

    service delivery and generation. In year tw

    the passage of key legislation, developmen

    of professional One-Stop Shop service ce

    the country. USAID-Tarabot expects its b

    to produce visible impacts that will be dir

    particularly the traditionally marginal and A band of Iraqi musicians, comprised entirely ofphysically-impaired persons, playing traditional

    music at the Ministry of Human Rights