tarabot highlights
TRANSCRIPT
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PARTNERSHIP FORW
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2 USAID-TARABOT ANNUAL REPORT
I welcome the opporReport for 2012. Thihas already become We see the partnerspeople as one of muvalue the daily contrteam.
In 2012, Iraq is addreMinistry of Migrationthousands of Iraqis sUSAID-Tarabot goeshas rolled up its sleemost crucial prioritieTarabot is a real partproblem to successf
As the Iraqi governmand as we rene andwith USAID and TaraThe Iraqi governmenthis partnership with
and expand on our jyears of success as w
Dindar Najman ShaMinister of Migration
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4 USAID-TARABOT ANNUAL REPORT
OVERThe Iraqi government its recent past to focu
With the government ably man
affairs, its focus has shifted tow
Iraqi citizens. This maturing visi
service, robust policy-making m
quality services to all of its citiz
the most marginalized persons.
Tarabot program is designed to
with expertise, systems, and knadministration.
USAID-Tarabot is a whole-of-g
three pillars: Civil Service Refor
and Administrative Decentraliza
separately and together, are ass
initiate far reaching changes for
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6 USAID-TARABOT ANNUAL REPORT
CIVIL SERVICE REFORM (CSR)
The CSR component provides top-to-bottom technical assistance to improve Iraqs civilservice. With more than two million Iraqis working for the government, an effective civil
service helps build popular support for the legitimacy of a unied, non-sectarian elected
government. At the highest levels of government, the CSR component works with Iraqs High
Committee for Civil Service Reform to produce comprehensive civil service legislation and
develop guidelines, standard procedures, and training materials for Iraqs Federal Civil Service
Commission. At the institutional level, the CSR component assists ministries and other entities
to establish integrated human resources departments that link together the hiring, promoting,
manpower planning and training functions. USAID-Tarabot is helping to put in place the
infrastructure of an effective, efcient government and a culture of service to Iraqs citizens.
The NPM component assists the highest levels o
that are well-researched and inclusive of all appr
governments top decision-makers to establish ef
policy changes; consult effectively with ministeria
guide the introduction of new policies once they
focuses on streamlining or eliminating ineffective
decrees, and regulations.
The AD component works in close cooperation
strengthen the nations service infrastructure an
decentralization of administrative functions to lo
delivery requires the active involvement of muni
to beneciaries, as well as line ministries in Bagh
largest-spending, biggest-building ministries (Oil,
ministries (Migration & Displacement). The AD
to increase operational decision-making authorit
where services are actually delivered.
NATIONAL POLICY MANA
ADMINISTRATIVE DECENT
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NUMBER OF TARABOT ACTIVITIES BY PROVINCES AND KEY INSTITUTIONS
COUNCIL OF
MINISTERS
SECRETARIAT
64PRIME MINISTERS
OFFICE AND
ADVISORY COUNCIL
95MINISTRY OF
AGRICULTURE
111MINISTRY OF
CONSTRUCTION &
HOUSING
94
MINISTRY OF
MIGRATION &
DISPLACEMENT
48MINISTRY OF
EDUCATION
128MINISTRY OF
ELECTRICITY
82MINISTRY
OF HIGHER
EDUCATION
143
MINISTRY OF
HUMAN RIGHTS
33MINISTRY OF
JUSTICE
48MINISTRY OF LABOR
& SOCIAL AFFAIRS
68MINISTRY OF
MUNICIPALITIES &
PUBLIC WORKS
216
MINISTRY OF
PLANNING
106MINISTRY OF
TRANSPORTATION
65OTHER MINISTRIES
449OTHER EXECUTIVE
OFFICES
139
MINISTRIES
WHAT DOES A WHOLE-OF-GOVERNMENTPROJECT LOOK LIKE?
43ANBAR
KARBALA
NAJAF
MU
SALAH AD
NINAWA
BABIL
D
56
47
85
47
2
PROVINCES
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CIVIL SERVICE In April, the Council of Ministers S
Federal Civil Service Law with exte
Tarabots CSR advisors and submit
The legislation mandates transpare
civil service by introducing merit-b
performance appraisal system, unifo
The draft legislation also provides c
for Iraqs women, minorities, and o
the nations civil service. USAID-Ta
a vehicle to ingrain professionalism
antidote to corruption and sectaria
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Drafted the Federal Civil Service
Law(FCS) and organizational
documents for the Federal Civil
Service Commission and the
Federal Civil Service Training
Institute
Presented the draft law to the
State Shura Council
Currently acting as the de facto
Federal Civil Service Commission
CIVIL SERVICE REFORM HIGH
COMMITTEE
Standardizes HR practices across the Iraqi government Mandates merit-based, transparent HR practices
Introduces equal opportunity principles
Creates the permanent Federal Civil Service Commission
and the Federal Civil Service Training Institute
FEDERAL CIVIL SERVICE LAW
USAID-TARABOT
Provided technical assistancewith the drafting, particularlyin inclusion of equal rights
and afrmative actionfor Iraqs women, ethnicminorities, and disabled
persons for the rst time inIraqs history.
Contains nine commissioners that oversee implementation
of the FSC law
Offers guidance and issues regulations based on FCS law
Oversees and assists institutional reform and restructuring
in the ministries
Approves Senior Executive Service actions
FEDERAL CIVIL SERVICE
COMMISSION (FCSC)
Designs training cou
Trains federal civil se
Project Management
Provides mandatory
FEDERAL CIV
Establish a unied General Directorate for HR
Implement policies laid out in the law, as directed by the FCSC
Offer equal opportunities to Iraqs women, minorities, and
disabled persons
Carry out systematic employee reviews
Make organizational changes to ensure compliance
with FCS Law
MINISTRY AND GOVERNORS OFFICES
HUMAN RESOURCES DEPARTMENTS
USAID-TARABOTDesigned the organizationalstructure, implementationplan, and set of core public
administration courseofferings mandatory for all
Iraqi civil servants.
CIVIL SERVICE REFORM
USAID-TARABOT
As a full member of thecommittee, Tarabot providestechnical assistance to andcoordination among Iraqs
executive bodies to developlegislation that will enable amodern, effective Iraqi civil
service.
Wpreby a
orgasyste
of
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NATIONAL PMANAGEMENOver the rst year of the project, th
makers from the government face-toshapers, including universities, think t
professional associations. The team h
capacity in critical ofces by emphasi
voices in prospective policy, including
In a particularly notable milestone, U
helped the GoI establish Iraqs rst e
Policy Development. Tarabots ongoin
support, organizational innovation, an
policy communication and outreach.
The list of non-governmental actors
table under NPMs initiative includes
Universities, the Al-Amal NGO, the I
ESTIQRAA, the Iraqi Civil Dialogue F
Association, and many more.
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The number of newly-registered Iraqi companies has dropped by since 200863 %
#177out of185countries for registering a business
Registering a company in Iraq takes14separate procedures
There are over 25,000 regulationson the books in Iraq, and many are
unnecessary or harmfulto businessstart-up and operations. Starting anew
business in Iraq takes several monthsand thousands of dollars. With 16%unemployment and more than 200,000Iraqis entering the labor force each year,
a growing private sector is the key to the
prosperity and stability of thecountry.
REGULATORY REFORM
According to the World Banks DoingBusiness Report, Iraq is currently ranked:
#84out of185for issuing construction permits
#179out of185countries for trade across borders
Eli
unstthe
stadm
req
and
opfo
IMPROVES Iraqs performance i
SOLUTION: Iraq Solutions for Regula
Administrative Reform/ISRAR
RESULT: By opening t
and new investors, Iraqs
will rise signicantly.
FOSTERS a private secresponsive to Iraqs mar
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EDUCATION BUILDING2012 marked the start of signicant USAI
of Education(MoED). The ministrys manag
facilities had remained relatively unchange
campaign underway throughout the count
focused on the urgent need for improvem
Tarabot project as the vehicle for this eng
In April 2012, USAID-Tarabot kicked off t
Initiative, a direct assistance program for
and capacity building initiative is training a
scal management, procurement, informatleadership and communications. More tha
are already trained, employing their new s
touch every family in the country. Improv
sustaining Iraqs reintegration into the glo
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Tarabots Financial Management workshops provided not only
essential training, but also helped me to connect with other
ministry staff facing similar challenges. In collaboration with
other participants, I am sharing with schools the procedures
and templates that I learned to make the audit process less
cumbersome and more transparent, extending the benets of
training down to the communities.
With Tarabots help, I am drafting a 2013 procurement plan,
with tender deadlines, for my directorate. In past years, to
achieve the 75% expenditure rate required of the directorates,
they issued contracts without planning, frequently late in the
year. This year, the directorate is planning ahead and setting
reasonable deadlines to ensure that funds go toward priority
areas and are not wasted.
-Mr. Laith Abdul Hussain Ali, Head of a MoED Contracts Unit
-Ms. Eman Hamdil Hasan, MoED Auditing Manager
I have much bett
workplace. Wher
employee for neg
to discuss proble
anticipate problem
USAID-Tarabots success in bolstering the minist
the way for even more signicant reforms and im
coming years.
Dr. Nihad A
made during
Baghdad, Jun
We began our partnership with T
clear that opening up to the inter
started a signicant transformatio
-Mrs. Hawazin Ab
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ONE STOP FOR SERVICEIMPROVEMENTAs Iraq continues to rebuild and reconstruct, its citizens continue to demand better basic services,whether it is medicines in clinics, clean water, or garbage removal. Long lines, unclear procedures,deep bureaucratic redundancy, and a lack of accountability among some civil servants are chiefamong the challenges facing public service delivery in Iraq.
USAID-Tarabot introduced the One-Stop Shop concept to make a rapid, tangible impact on Iraqspublic services. One-Stop Shop service centers will vastly improve service delivery for Iraqscitizens by offering locations for citizen services that are organized, well-managed, and operate withstreamlined procedures. These tangible signs of effective government are currently being developedfor the Min istries of Justice , Migration & Displacement, Municipalities & Public Works, and more.These centers not only streamline important publics services but are central to the broad effort toencourage a culture of citizen-oriented service and public accountability.
Its the worst kind
committee, who se
gate opened at eigh
started this proces
would answer all ou
Infrastructure: Welcoming facilities in whibusiness.Systems: Efcient, linear service systems annish their business in the same trip with min
Service: Polite and accountable GoI civil serwith dignity and respect.
MSIs One-Stop Shop approach
MINISTRY SERVICE OFFE
JUSTICE NOTARY PUBLIC
MIGRATION IDP REGISTRATION AND S
MUNICIPALITIES MUNICIPAL SERVICE CENT
LABOR SOCIAL SAFETY BENEFITS
HIGHER EDUCATION STUDENT SERVICES/REGIST
FINANCEPENSION SERVICES (COLLA
WITH THE WORLD BANK)
Mr. Ahmed Haj A
Displacement and Migra
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SOCIAL SAFETYThe SSN is an early success in Tarabots
be more responsive to the needs of theSSN software system in the Ministry of
to automate the distribution of benets
citizens. So far, the SSN system has help
million. By streamlining and reducing du
estimated that it saved more than US$2
redirected to the truly needy.
USAID-Tarabot
invaluable, not on
my ministry, but a
persons Iraqs w
Mr. Dara Hass
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PROCUREMENT & PROJECT
MANAGEMENT SYSTEMS
REFORMUSAID-Tarabots AD component assisted the largest-spending, biggest-
building ministries as well as 15 governors ofces to improve their capital
investment and service infrastructure. Tarabot uses a ve-point approach
that includes tailored technical assistance in public procurement and
project management. Every system, process, and facet of Tarabots capital
investment assistance is compliant with internationally-recognized practices
and standards. The introduction of these systems places many of Iraqs most
important institutions in a position to deal professionally and transparently
with leading international and local contractors to implement projects in the
future.
Creating Project Management Ofces (PMO
Implementing internationally-recognized pro
ministries and all governors ofces
Standardizing procurement processes in 20
Making procurement regulations, instruction
available online
Implementing the Iraq Development Manage
the capital investment cycle
With the help o
reorganized and d
ISO9001 quality m
directorate, in pa
accreditation, allo
Randah Sadii Sa
at the Ministry of Con
TARABOT HAS BEEN:
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STRENGTHENING PLANNING
LINKAGES ACROSS IRAQ
AT THE NATIONAL LEVELUSAID-Tarabot assists the Ministry of Planning
to develop a robust National Development Plan
to steer economic and social development in
Iraq for the coming ve years.
1
AT TUSAI
to en
proje
well a
4
2
LOCUSAID
provin
local
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30 USAID-TARABOT ANNUAL REPORT
THE IRAQI GOV
CONTRIBUTIOIn the rst year of the project, USAID-Ta
the Iraqi government to contribute Iraqi r
support of joint initiatives. This partnersh
design and level of Iraqi ownership as wel
its ample resources. Some major exampl
Tarabots activities include:
Over eight million dollars designated for dire
well as over 100 million dollars expected ove
Inclusion of Tarabot-supported One-Stop Sho
plans and budgets
Commitments to pay for custom-designed an
Human Resources Management Information
Ministries and governors ofces are paying fo
workshops, training courses, and conferences
Signicant numbers of GoI staff dedicated to including civil service reform, procurement re
Seventeen counterpart ministries allocated of
advisors
In year two, USAID-Tarabot will continue to solicit
extent possible. The project is also a pioneer in de
help all USAID projects manage Iraqi government c
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NEXT The USAID-Tarabot projectwith major successes and a building upon an unprecedespans the entire Iraqi gover
Entering the second year of the project, U
progressed well beyond engagement and
higher level advisory services, and hands-o
Tarabot will continue with its integrated a
nations civil service, public policy-making
service delivery and generation. In year tw
the passage of key legislation, developmen
of professional One-Stop Shop service ce
the country. USAID-Tarabot expects its b
to produce visible impacts that will be dir
particularly the traditionally marginal and A band of Iraqi musicians, comprised entirely ofphysically-impaired persons, playing traditional
music at the Ministry of Human Rights