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Deliverable 4.2: Detailed roadmap for establishing LEMRA
Task A: Sector performance
and structural sector reform
October 2017
REVISED FINAL REPORTP
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Strategy& | PwC
Disclaimer and copyright note
This document has been prepared only for the International
Bank of Reconstruction and Development ("IBRD") and solely
for the purpose and on the terms agreed with the IBRD in our
agreement dated 21 March 2017 relating to Task A.
The scope of our work was limited to a review of documentary
evidence made available to us. We have not independently
verified any information given to us relating to the services.
We accept no liability (including for negligence) to anyone else
in connection with this document. We have agreed with you
that the report will be provided by you to GECOL for their
consideration. We would ask that it not be provided to anyone
else unless otherwise agreed in writing by us.
This is a draft prepared for discussion purposes only and
should not be relied upon; the contents are subject to
amendment or withdrawal and our final conclusions and
findings will be set out in our final deliverable.
© 2017
PricewaterhouseCoopers
LLP
All rights reserved. In this
document, 'PwC' refers to the
UK member firm, and may
sometimes refer to the PwC
network. Each member firm
is a separate legal entity.
Please see
www.pwc.com/structure for
further details
1
Strategy& | PwC
The present report focuses on detailing the options for the establishment of the Libyan electricity regulator (LEMRA)
Focus of this report
Source: Task A inception report
Rapid sector
performance
assessment
Gap analysis of the
sector structure vs.
previous plan
High-level options for
sector reform
Option study for
GECOL restructuring
Roadmap for
establishing of LEMRA
2.1 3.1
3.2
4.1
4.2
Findings review and
final report
5.1
Data collection
1.1
Workshop & trainings6
Project review and
recommendation
Restructuring of
key actors
Regulatory
reform
Rapid assessment
of the sector
performance
Project
set-up
2 3 4 5
Sector restructuring
(framework, actors and
roadmap)
3.3
Electricity
Act
3.4
1
Methodology,
team and approach
validation
1.2
PMO (progress reporting)7
Focus of
this report
2
Strategy& | PwC
To design the establishment of the LEMRA we have focused on 3 dimensions, answering a number of questions
3
Approach for the LEMRA establishment roadmap
WHAT HOW WHEN
ROLES AND
RESPONSIBILITIES
ORGANIZATIONAL
STRUCTURE
• What is the role of the
regulator in the sector?
• What are the main
responsibilities that the
regulatory body has to
fulfill?
• How are responsibilities
allocated among sector
institutions?
• Which is the best suited
organizational structure for
the Libyan regulator?
• What kind of leadership is
required for the regulator to
be effective?
ESTABLISHMENT
ROADMAP
• What are the main steps
that have to be
accomplished for the set up
of a regulatory entity?
• Is a gradual or a more
daring approach best
suited to the Libyan
context?
Source: Strategy& analysis
Strategy& | PwC
Roles and responsibilities
Organizational set-up
Establishment roadmap
Appendix – Benchmarking study
4
Strategy& | PwC
The main role of the electricity regulator is to balance the sector stakeholders’ conflicting interests
5
Electricity sector stakeholders’ interests
Regulator’s
aims
Government
Reluctant to increase tariffs
because subject to short
term political pressure
• Promote long term
targets of economic and
resource efficiency to
achieve an affordable
cost of service
• Avoid undue short term
political pressure on
prices
Service Suppliers
Wiling to charge higher
prices in order to pursue
high returns
• Support investment by
protecting suppliers
from arbitrary
governmental action
• Guarantee adequate
returns
Customers
Want to receive a reliable
electricity service at low
prices
• Protect consumers from
abuse by firms with
substantial market
power
• Guarantee reliable
service at reasonable
price
Source: Strategy& analysis
Strategy& | PwC
Executive roleAdvisory role
The typical role of a regulator can vary from weak advisory to full functional executive…
6
Types of regulatory institution roles
Weak advisoryConfidential advice to Ministry in
charge
Strong advisoryWritten public advice to the Ministry
in charge
Full functional executiveFinal decision authority &
accountability
Legal
mandate
Secondary legislation
(i.e. presidential or ministerial
decree)
Secondary legislation
(i.e. presidential or ministerial
decree)
Primary legislation
(i.e. parliamentary act)
Decision
making
authority
No decision making authority No decision making authority Full decision making authority
without need for Ministry approval
FundingNo separate budget (depends solely
on ministry budget)
Separate funding outside the
ministry’s budget
Separate funding outside the
ministry’s budget
Decisions
transparency
Decisions might be unwritten or
written but private
Public written decisions with full
discussion of rationale, supporting
analysis / evidence
Public written decisions with full
discussion of rationale, supporting
analysis / evidence
Minister’s
policy and
directives
Given confidentially to the regulator Given through public document Given through public document
Public
consultationsLittle or no public consultation
Public consultations with affected
parties
Public consultations with affected
parties
Source: Strategy& analysis
Strategy& | PwC
… And its responsibilities are concentrated in 4 areas: supply, customers, technical and sector development issues
7
Regulatory body responsibilities
Source: Strategy& analysis
Supply matters
Dealing with license issuance, monitoring of license compliance,
service providers performance monitoring and improvement
Consumers issues
Dealing with tariff assessment and their periodic review,
stakeholders protection, investigating and resolving complaints
by involved parties
Sector development
Defining public interest, developing of regulations for
infrastructure expansion, encouraging private sector investments
Technical issues
Developing technical standards of performance for each
electrical activity, monitoring and enforcing compliance with the
standards
Performance monitoring
Licenses1
2
Standards and rules
Rules enforcement
Information
3
4
5
Tariff
Consumer protection
Disputes settlement
6
7
8
Competition
Market development
Sector structure
9
10
11
Strategy& | PwC
Supply matters
The supply and technical issues involve licensing, setting and enforcing standards and monitoring the sector performance
8
Regulatory body responsibilities
Source: Strategy& analysis
Technical issues
• Set binding minimum technical, safety and service quality
standards for regulated entities
• Develop unified regulatory accounting and reporting procedures for
sector entities
• Adopt and compel compliance with accounting standards and
practices
• Draft subsidiary policy for the sector, consistently with primary policy
(i.e. government declared policies)
• Fully enforce its decisions, standards, and rules, as well as relevant
public policy, either issuing its own order which would be enforced by
the government in the exercise of its police powers, or through the
courts
• Compel the production and provision of information as may be
necessary to carry out the regulatory functions and serve the interests
of transparency
• Set the Electricity Market License Regulation
• Review, approve or reject applications for licenses and grant permits
upon collection of the related fees
• Monitor licensees’ compliance with their license requirements and
conditions
• Develop performance KPIs for sector entities
• Monitor the performance of regulated entities, the functioning of the
market, and the maintenance of supply
• Supervise security and reliability of the power system and propose
performance improvement measures
1
2
3
4
5
Performance monitoring
Licenses1
2
Standards and rules
Rules enforcement
Information
3
4
5
Strategy& | PwC
Consumers issues
Sector development
Customers and sector development deal with users complaints, competition and private investment attraction
9
Regulatory body responsibilities
Source: Strategy& analysis
• Draft the tariff regulation setting the principles governing examination,
modification and approval
• Set tariffs at reasonable levels for both consumers and regulated
entities
• Adequately protect consumers from unfair or abusive business
practices
• Examine consumer’s complaints on tariffs, quality of service and billing
acting as consumer advocate in public proceedings
• Arbitrate ad adjudicate any dispute that may arise among sector
entities and between regulated entities and consumers through out-of-
court settlements
• Promote competition and impose penalties/sanctions for non
compliance with rules of competition, transparency of information and
equal opportunity principles
• Encourage private sector participation and investments in the
electricity sector
• Provide information and act as advisor to the Ministry on matters
related to sector development (i.e. National Electricity Strategy
drafting)
• Draft unbundling regulation (e.g. accounting unbundling manual with
operating guidelines to draft separated accounts, timing and
procedures for annual accounts submission)
6
7
8
9
10
11
Tariff
Consumer protection
Disputes settlement
6
7
8
Competition
Market development
Sector structure
9
10
11
Strategy& | PwC
The reform roadmap has recommended to set-up an Agency (Wave I) before a fully-functional Authority (Wave II)
10
Evolution of regulatory role
Regulator with
executive role
Full functional
executive
Final decision authority &
accountability
Regulator with
advisory role
Strong
advisory role
Written public advice to
the ministry
Weak
advisory role
Confidential advice to the
ministry
2017 2019 2023
As-is
Government fulfilling sector
regulatory duties
Regulatory Agency
Provides expert advice on
regulatory decisions to the
Minister of electricity.
However, the formal final
decision remains with the
Ministry in charge
Regulatory Authority
(LEMRA)Autonomous, final decision-
making authority set
through primary legislation
(Electricity Act) and
financed through a
separate budget
No regulator
IWave IIWave
Source: Strategy& analysis
Strategy& | PwC
The Agency shall focus on drafting manuals/regulations for performance monitoring, tariff and account unbundling …
11
Regulatory Agency responsibilities (Wave 1)
Regulatory Agency
in operation
Supply matters
Sector development
Market development
Sector structure
Consumers issues
Tariff
Technical matters
Standards and rules
Activities Regulations/Manuals
Source: Strategy& analysis
Draft the KPIs Manual and set short term (3 years) KPI targets
Provide incentives to encourage the utility to achieve targets
Supervise system’s security and reliability and propose improv. measures
Develop unified regulatory accounting and reporting procedures
Set minimum safety standards for O&M, construction and installation
Draft the Grid Code/Interconnecting Guidelines
Draft the Tariff Regulation
State criteria for the preparation of tariff proposals by GECOL
Advise the ministry on matters related to development and operation plans
Draft accounting unbundling regulation
Draft operating guidelines for separated annual accounts
Analyze and review GECOL’s separated annual accounts
KPIs Manual & targets
Safety standards
Grid Code
Tariff Regulation
Accounting unbundling
regulation
2019
Responsibilities
Performance monitoring
Strategy& | PwC
… Advising the Government, who remains in charge of accomplishing all the key regulatory functions
12
Actors redistribution of responsibilities (Wave I)
Source: Strategy& analysis
Government GECOL GECOL
As-is After Regulatory Agency set up
Set performance
standards R R P
Monitor performance R R P
Define sector vision R R
Determine prices R R R P
Choose technologies R R
Determine investments R R
Establish market rules R R P
Receive public input R R R P R
Balance environmental
and economic goals R R
Determine market
structure R R P
Receive consumer
complaints R P R
Actors
GovernmentRegulatory
Agency
P Full responsibility PAdvisory function
IWave
Responsibilities
Strategy& | PwC
Supply matters
With Wave 2, the Agency will become an Authority (LEMRA), starting to license and enforce the market rules…
Source: Strategy& analysis
Primary responsibilities / tasks (Wave II)
13
Licenses
Performance monitoring
Regulatory Authority
in operation
Activities Regulations/Manuals
Establish quality of service standards
Impose penalties/sanctions for non compliance with rules
Rules for submission of information to the Authority
Rules for availability of the Authority’s information to the public
Start drafting the National Electricity Registry containing full text of
licenses decisions, codes/standards approved by the BoD, etc.
2023
Responsibilities
Technical issues
Rules enforcement
Information
Standards and rules
License regulationSet the Electricity Market License Regulation
Grant (and cancel) licenses and collect license fees
Review short term (3 years) KPI targets
Review incentives to encourage the utility to achieve targets
Supervise system’s security and reliability and propose improv. measures
Service provision manual
National Electricity
Registry
Information submission
and availability rules
Strategy& | PwC
…as well as enacting regulations to foster the electricity industry restructuring
Source: Strategy& analysis
Primary responsibilities / tasks (Wave II)
14
Sector development
Consumers issues
Consumer protection
Tariff
Disputes settlement
Market development
Sector structure
Competition
Regulatory Authority
in operation
Activities Regulations/Manuals
Approve/reject/amend regulations for IPP procurement submitted by the
Commission
Approve/reject proposals for IPPs submitted by the IPP Commission after
close scrutiny during the tendering process
Grant concession to the approved winner of the tendering process
Advise the Ministry
Helps the Ministry in drafting the National Electricity Strategy
Promote the development of renewable energy
Draft the Electricity industry restructuring plan
2023
Responsibilities
Review the Tariff Regulation
Review criteria for the preparation of tariff proposals by GECOL
Examine consumer’s complaints, acting as consumer advocate in public proceedings
Arbitrate and adjudicate disputes between licensees and consumers and
among licensees through out-of-court settlements
Tariff regulation
Electricity industry
restructuring plan
Disputes resolution rules
Strategy& | PwC
In Wave 2, LEMRA will draft regulations, standards and rules as in other countries (i.e. ECRA in Saudi Arabia)
15
ECRA’s area of operation & outputs produced
Saudi Arabia
Source: ECRA website, Strategy& analysis
Electricity Law Implementing
Regulations
Provides greater detail on the duties, functions and obligations of the Authority and industry participants outlined in the Electricity Act (e.g. tariff setting and review procedure, process of licensing process and criteria, disputes mediation procedure, etc.)
ECRA CharterConstitution of the Authority outlining its objectives, responsibilities, leadership composition, organizational structure and operating model
Targets & Incentives
Report
Outlines targets for KPIs related to generation, transmission, distribution and customer service determined through international comparisons
Audit ManualDescribes the audit methodology performed by the Regulator on an annual basis on the underlying processes and data applied by the utility to compute submitted KPI values
KPI ManualDetails formulas and methodologies for the computation of KPIs in order to provide a base for consistency among licensees’ KPIs reporting procedure
Saudi Arabian
Grid Code
Defines obligations, responsibilities, minimum technical requirements of all parties towards ensuring open, transparent, non-discriminatory and economic access and use of the grid while maintaining its safe, reliable and efficient operation
Saudi Arabian
Distribution Code
Indicates procedures for both planning and operational purposes covering both normal and exceptional circumstances for various participants access and use of the distribution system
ECRA Charter Implementing
Regulations
Provides greater detail on the duties, functions and obligations of the Authority outlined in the Charter
Le
ve
ls o
f re
gu
lati
on
Documents
Rules and Manuals
Codes &
Standards
Regula-
tions
SELECTED EXAMPLE
Strategy& | PwC
Outlines:• tariff review process and the procedure for submission of tariff recommendations by the Authority• reporting requirements for the calculation of the cost of provision of electricity services
Sets out:• requirements for submission of information to the Authority by sector entities • rules for Authority’s disclosure of information to the public through the National Electricity Registry
Defines:• electricity activities subject to licensing• licensing application process, granting criteria and conditions (i.e. renewal, amendment, suspension, revocation
and withdrawal and required fees)
Details:• the quality of service for consumers• standards and conditions as well as the situations in which service to consumers may be suspended
States:• the definition of anti-competitive practices• remedies for anti-competitive practices, mergers and acquisitions
Defines the content of the Electricity Industry restructuring plan to be prepared by the Authority consistently with the National Strategy prepared by the Ministry and in accordance with the requirements of the Electricity Act
Defines procedures for resolution of:• consumer disputes (i.e. between a consumer and a licensee)• electricity industry disputes (i.e. between licensees or licensees and large consumers)• disputes relating to the Authority decisions
ECRA for example, drafts all the necessary regulations mandated by the Saudi Arabian Electricity Law …
16
Electricity Law Implementing Regulations contents
Tariff
Licensing of electricity activities
Quality of service
SELECTED EXAMPLE
Restructuring of the electricity industry
Disputes and resolutions procedures
Saudi Arabia
Source: ECRA website, ECRA Electricity Law Implementing Regulations, Strategy& analysis
Submission and provision of information
Key
Titles
Competition and anti-competitive
conduct
Electricity Law Implementing Regulations
Strategy& | PwC
… And also leads a program of performance monitoring of the sector entities against a set of specific targets / KPIs
17
KPI Manual contents
Source: ECRA website, ECRA KPIs Manual, Strategy& analysis
Generation Transmission Distribution Supply
Availability factor
Forced outage factor
Scheduled outage factor
Equivalent forced outage rate
Starting reliability
Gross capacity factor
Net capacity factor
SAIDI
SAIFI
MAIFI
Network losses
SAIDI
SAIFI
MAIFI
Network losses
Average time to supply
(existing connections)
Average time to supply
(new connections)
Average time to reconnect
after payment
Notification of interruption of
supply
Frequency of complaints
Average time to resolve
billing complaints
Average waiting time call
center
SELECTED EXAMPLE
Saudi Arabia
KPI Manual ECRA has initiated a project to develop Key Performance Indicators for Saudi power
sector participants. As part of this project the KPI Report has been produced setting
out the recommendations for the computation of KPIs for each value chain
activity. The Regulator has established specific KPI targets, against which
performance of market participants will be audited each year
Strategy& | PwC
With Wave II, the Government will delegate many of its current responsibilities to LEMRA
18
Actors redistribution of responsibilities — Wave II
Source: Strategy& analysis
Government GECOL GECOL
As-is After LEMRA establishment
Actors
Responsibilities
P Full responsibility PAdvisory function
Wave
Government Regulator
II
Set performance
standards R R
Monitor performance R R
Define sector vision R R
Determine prices R R R
Choose technologies R R
Determine investments R R
Establish market rules R R
Receive public input R R R R R
Balance environmental
and economic goals R R
Determine market
structure R R P
Receive consumer
complaints R R R
Issue licenses R R
Responsibilities transferred to other actor
Strategy& | PwC
Roles and responsibilities
Organizational set-up
Establishment roadmap
Appendix – Benchmarking study
19
Strategy& | PwC
For the identification of the target organizational set-up, we benchmarked similar countries along 4 dimensions
20
Organizational structure dimensions benchmarked
Source: Strategy& analysis
SUPPORT SERVICES UNITS
FUNCTIONAL DEPARTMENTS
LEADERSHIP MODEL2
3
4
International benchmarking
SIZE AND COMPLEXITY1
Dimensions
Strategy& | PwC
The benchmarking exercise highlighted a number of insights on how regulators are usually set-up
21
Source: Strategy& analysis
Summary of lessons learnt
SUPPORT SERVICES UNITS
FUNCTIONAL DEPARTMENTS
LEADERSHIP MODEL2
3
4
• There are two main types of leadership structure: centralized
or delegated
• BoD terms of office and renewal are common across countries
(3-4 years with 1 term renewal)
• Composition varies widely from 5 to 13 members
Regulatory organizations are typically split vertically along their
key functions which reflect their primary responsibilities
HR, General administration, IT, Financial planning and Budgeting
are typically centralized within a Support Services unit
SIZE AND COMPLEXITY1
Dimensions
There are streamlined horizontal organizations and more complex
vertical ones
Key lessons learned
Strategy& | PwC
Organizational structures of regulators vary from simple / streamlined to complex set-ups
22
Examples of Regulators’ organizational structures SELECTED EXAMPLES
1) Does not include departments not dealing with the electricity sector (Mineral Resources and Affairs, Radiological and Nuclear Affairs, Petroleum and Gas Affairs)
Source: Centre for Administrative Innovation in the Euro Mediterranean Region (C.A.I.MED.), Energy and Mineral Resources Commission website, Strategy& analysis
LeanElectric Utility and Consumer
Protection Regulatory Agency (EUCPRA)
ComplexElectricity Regulatory Commission
(ERC)1
Chairman of
BoDBoD
Chaiman’s
Office
Inspection
and Control
Quality
Control Unit
Technical Audit
Section
Environment
and Public
Safety Section
Control and
Internal Audit
Planning and
Org.
development
Admin. of
Supportive
Services
Admin. of
Electricity &
Renewables
Comm. &
Inter. Coop.
Financial
Affairs
Adm. & HR
IT
Legal
Electricity &
Renewable
Energy
Tariffs and
Financial
Analysis
Generation &
transmission
Distribution
El. energy
studies
Renewables
Energy
conservation
Tariffs
Financial
Analysis
Statistics
BoD
CEO
Tariff &
licensing
Awareness
& customer
protection
Legal affairs
general
department
Financial
administrativ
e & affairs
department
Information
& doc.
general
department
Cost &
pricing
License
evaluation
Plan
revision
Consumer
protection
Awareness &
mass comm.
Size and complexity1
Strategy& | PwC
Board of Directors
In terms of leadership, there can be delegated or centralized models …
23
BoD
Executive
Director
Technical
department
Accounting and
finance
department
Legal
department
Management
Services
department
Technical
department
Accounting and
finance
department
Legal
department
Management
Services
department
Chairman
Commissioner Commissioner Commissioner Commissioner
Regulatory institutions leadership models
Source: Strategy& analysis
CentralizedDelegated
• Chairman and commissioners are part of a Board of
directors, which concentrates on decision making
• Professional and preparatory work and due-
diligence effort is done under the supervision of an
appointed executive director
• Individual BoD members have two roles:
– Hands-on managerial roles as heads of
individual functional departments
– Decision making role as directors on board
meetings
Leadership model2
Strategy& | PwC
…with BoD terms of office usually set for 3-4 years and composition varying from 5 to 13 members
24
Board of Directors characteristics
Egypt Jordan Saudi Arabia
Reporting toMinistry of Electricity
and EnergyPrime Minister Council of Ministers
AppointmentPrime Minister’s Decree
upon proposal by the Ministry of
Electricity and Energy
Council of Ministers upon
recommendation of the Prime
Minister
Council of ministers upon
recommendation of the Minister
Chairman Competent MinisterSecretary general of Ministry of
Energy and Mineral ResourcesMinister of Water and Electricity
Terms
of office
# years 3 4 3
Renewal
conditions1 for a term of equal time 1 for a term of equal time 1 for a term of equal time
Qualifications Electricity, legal, economics
At least a bachelor in either law,
accounting, administration,
economics, engineering or finance
and 15 years experience or 10 years
experience in the electricity sector
N/A
Number of commissioners 12 5 (fulltime) 13
Represented stakeholders• Electricity company (3 members)
• Consumers (4 members)
• Technical experts (3 members)
No required representatives
1 representative for each of the
following Ministries:
• Water and Electricity
• Finance
• Petroleum & Mineral Resources
• Commerce and Industry
• Economy and Planning
Source: Centre for Administrative Innovation in the Euro Mediterranean Region (C.A.I.MED.), EMRC website, ECRA website, Strategy& analysis
Leadership model2
Strategy& | PwC
Functions / divisions are functionally split in accordance with the key responsibilities
25
Typical functional departments
Egypt Jordan1 Saudi Arabia Argentina Italy
Tariff and licensing Legal and licensing
Service Providers Planning and control
Technical affairsAnalysis for reg. and
special studies
Sanctions and
penalties
Appl. & admin. of
regulatory standards
Accountability and
enforcement
Information & doc.
general dept.PR & Information
Tariff and licensingTariff and financial
analysisEconomics & Tariffs Tariff revision
Awareness &
customer protectionCustomer care
Customer
advocacy/protection
Planning and controlEnergy infrastructure
& unbundling
1) No clear division of responsibilities among organizational units can be determined from Annual report
Source: Centre for Administrative Innovation in the Euro Mediterranean Region (C.A.I.MED.), EMRC website, ECRA website, ENRE website, AEEGSI website, Strategy& analysis
Focus on customer
protection and
enforcementFocus on tariff setting
Market structure Single Buyer Wholesale market Retail competition
Technical
issuesRules
enforcement
Standards
and rules
Information
3
4
5
Consumers
issues
Consumer
protection
Tariff
Disputes
settlement
6
7
8
Sector
developmentMarket
development
Competition
Sector
structure
9
10
11
Supply
matters
Performance
monitoring
Licenses1
2
Responsibilities
Functional departments3
Strategy& | PwC
Energy and
Mineral Resources
Commission
(EMRC)
Typical support services departments are HR, Finance and ICT , generally centralized under one single general manager
26
Typical support services units
Electricity &
Cogeneration
Regulatory Authority
(ECRA)
Ente Nacional
Regulador
de la Electricidad
(ENRE)
Source: Centre for Administrative Innovation in the Euro Mediterranean Region (C.A.I.MED.), EMRC website, ECRA website, ENRE website, AEEGSI website, Strategy& analysis
Support services aggregated under Administrative and
Supportive Services division:
– Communication and International cooperation
– Financial affairs
– Administration & HR
– IT
– Legal
• Support services grouped under the managament of the Vice
Governor of Support Services:
– Finance
– HR
– Property management
– Administrative support
• Support services reporting directly to Governor (MD):
– IT
– PR & Information
• Support services aggregated under the Administration
department:
– Heritage & Supply
– Treasury
– Accounting
– HR
– Purchasing & Contracts
• Support services reporting directly to Directory:
– IT
Support services units4
Strategy& | PwC
The reform identified specific responsibilities for the Agency (Wave I) and Authority (Wave II)
27
Regulatory responsibilities evolution
Regulatory Agency
Supply
matters
Sector
development
Consumers
issues
Technical
issues
Source: Strategy& analysis
Regulatory Authority
Performance monitoring
Licenses
Rules enforcement
Standards and rules
Information
Consumer protection
Tariff
Disputes settlement
Market development
Competition
1
2
3
4
5
6
7
8
9
10
Sector structure11
IWave IIWave
Performance monitoring2
Standards and rules3
Rules enforcement4
Information5
Tariff6
Consumer protection7
Disputes settlement8
Competition9
Market development10
Sector structure11
Licenses1
Strategy& | PwC
Government
In line with its limited responsibilities, the Agency shall have a simple and centralized structure with only 3 departments
28
Agency organizational structure
Source: Strategy& analysis
Responsibilities
Supply
matters
Sector
development
Consumers
issues
Technical
issues
Performance monitoring2
Standards and rules3
Rules enforcement4
Information5
Tariff6
Consumer protection7
Disputes settlement8
Competition9
Market development10
Sector structure11
Licenses1
Chairman
Support
services head
IT
Financial
admin. & HR
Internal
audit
Tariff
Commissioner
6
Technical
affairs
Commissioner
Sector
development
Commissioner
2 3 10 11
Proposed organizational structure(Regulatory Agency – Wave I)
Ministry in
charge
IWave
Strategy& | PwC
With increasing responsibilities, the Regulator will instead assume a more decentralized structure …
29
LEMRA Organizational structure
Source: Strategy& analysis
Responsibilities
Supply
matters
Sector
development
Consumers
issues
Technical
issues
Performance monitoring2
Standards and rules3
Rules enforcement4
Information5
Tariff6
Consumer protection7
Disputes settlement8
Competition9
Market development10
Sector structure11
Licenses1 Board of Directors
Regulatory affairs
Executive
Commissioner
Stakeholders affairs
Executive
Commissioner
Support services head
IT
Administration
& HRTariff
Technical
affairs
Service
providers
Customer
protection
Finance and
budget
Public relations
Development
studies
5
Legal &
licensing
6
10
87
911
1
8
2 3 4
ChairmanInternal
audit
Proposed organizational structure(Regulatory Authority – Wave II)
IIWave
Strategy& | PwC
…with a regulator’s stakeholders affairs division that will oversee licensees and monitor service quality…
30
LEMRA Organizational structure — Functional statements
• Handle documentation for service
providers’ rights and obligations
• Conduct fair and impartial investigations
• Review disputes and claims of violations
by service providers against each other
and against the Authority
Service Providers
Customer Protection
Stakeholders affairs
• Investigate consumer complaints and
claims of violations by service providers
• Review periodically causes of customers’
complaints and disputes in order to
suggest appropriate rules and procedures
to eliminate them
Source: Strategy& analysis
IT
Administration
& HRTariff
Technical
affairs
Service
providers
Customer
protection
Finance and
budget
Public relations
Development
studies
Legal &
licensing
ChairmanInternal
audit
ActivitiesOrg. unit
Regulatory affairs
Executive
Commissioner
Stakeholders affairs
Executive
Commissioner
Support services head
IIWave
Strategy& | PwC
Tariff
Technical
affairs
Service
providers
Customer
protection
Public relations
Development
studies
Legal &
licensing
ChairmanInternal
audit
IT
Administration
& HR
Finance and
budget
…and a regulatory affairs division that will handle both tariff reviews and technical affairs…
31
LEMRA Organizational structure — Functional statements
Regulatory affairs
Source: Strategy& analysis
• Conduct studies on the economics of the
electricity industry
• Draft studies for tariff reviews
• Review methodologies and procedures for
tariff setting
• Develop indicators and incentives for
consumers and service providers to
encourage conservation and reserve
margins
Tariff
Technical affairs
• Prepare technical studies dealing with
regulating the electricity sector
• Develop rules to insure provision of reliable
and efficient services
• Set standards of performance for licenses
and overseeing their compliance with
these standards (KPIs)
• Establish performance targets and
incentivize their achievement by industry
participants
ActivitiesOrg. unit
Regulatory affairs
Executive
Commissioner
Stakeholders affairs
Executive
Commissioner
Support services head
IIWave
Strategy& | PwC
… as well as performing all necessary development studies and handling of legal & licensing issues
32
LEMRA Organizational structure — Functional statements
Regulatory affairs
Source: Strategy& analysis
• Forecast medium to long-term power
system security, stability and reliability
• Carry out power studies to enhance
competition and find sector development
opportunities
• Advise the Government on development
issues
• Regulate sector structure evolution (e.g.
unbundling regulation)
• Estimate new investment projects that
should be implemented in electricity sector
Development studies
Legal & licensing
• Receive applications for authorizations,
licenses and exemptions from licensing
• Oversee compliance of licensees with the
requirements and conditions of the law and
their licenses
• Prepare contracts and agreements
• Draft and review proposed rules,
procedures and standard forms used in the
industry
• Represent the Authority in litigations and
courts
ActivitiesOrg. unit
Regulatory affairs
Executive
Commissioner
Stakeholders affairs
Executive
Commissioner
Support services head
Tariff
Technical
affairs
Service
providers
Customer
protection
Public relations
Development
studies
Legal &
licensing
ChairmanInternal
audit
IT
Administration
& HR
Finance and
budget
IIWave
Strategy& | PwC
LEMRA BoD, in charge of 4-years, may have 5 members of which 2 will be non-executive representatives
33
LEMRA Organizational structure — Board of Directors
Number of members 5
AppointmentPrime Minister Decree upon proposal by the
Ministry in charge of the electricity sector
Terms of
office
Duration 4-years
Renewal 1 term of equal duration
MeetingsAt least 4 times a year and upon demand from
Commissioners
Responsibilities
• Monitoring of LEMRA management
• Ratification of the Authority’s work plan and
its operational plans within the framework of
the government overall plan
• Approval of the Authority’s proposed budget,
its closing accounts and annual report prior
to their submittal to higher authorities
• Approval of received grants, donations
• Approval of the Agency’s organizational
structure and of the financial, technical,
administrative and employment regulations
that organize the Agency’s activities
• Approval of the
regulations/rules/codes/manuals
implementing the Electricity Law in matters
concerning LEMRA’s responsibilities
• Approval of rules for licenses, authorizations
and other services offered by the Authority
and determination of the related fees
Executive
Commissioner
Commissioner
(GECOL
representative)
Chairman
Executive
Commissioner
Commissioner
(Consumers
Representative)
BoD Chairman & CEO
Executive Board Members
BoD Composition
Stakeholder representative Members
Source: Strategy& analysis
IIWave
Strategy& | PwC
Roles and responsibilities
Organizational set-up
Establishment roadmap
Appendix – Benchmarking study
34
Strategy& | PwC
The roadmap for the establishment of the Libyan regulator could be summarized in two steps for each wave
35
Roadmap evolution of regulatory body
Step / measure
Set
regulatory
agency
2018
2019 2023
2027
Set up
regulatory
authority
Regulatory
Agency
Regulatory
Authority
Agency in
operation
Authority in
operation
1) Beside its regulatory functions, this government agency will be in charge for supporting, leading and overseeing the sector reform implementation;
Source: Strategy& analysis
2019202020212022202320242025
Regulatory agency in operation
Ministry in
charge
Regulatory
Agency
Establish regulatory agency within the government1
LEMRA BoD
Appointment/Renewal of BoD and budget review
OwnerYear
Drafting and approval of LEMRA’s Charter
Ministry in charge
Renewal/termination of key personnel office
Review and approval proposed organizational structure Senior mgmt. team
&BoD
Recruitment to achieve target org. structure Senior mgmt. team
& HR head
LEMRARegulatory authority in operation
Activities
Senior mgmt. team
&BoD
IWave IIWave Ambition
A
B
C
D
Strategy& | PwC
In Wave 1, by end of 2018, the Gov’t will set-up the Agency and its new mgmt. team will start prepare its operations
36
Regulatory agency setting roadmap
2018 2019
Q1 Q2 Q3 Q4 Q1 OwnerActivities
Select and appoint consultants/advisors to help in the process
Senior mgmt. team & HR headHire technical and support staff for each org. unit
Senior mgmt. team & HR head
BoD and Chairman
Senior mgmt. team1
Government
BoD
Develop basic recruitment criteria
Select and appoint departments heads
(e.g. Executive Commissioners)
Vote and approve strategic goals/objectives
Recruitment of technical and support staff
Select Chairman among BoD members1
Define key goals of the strategic goals/objectives
Development and approval of Agency’s 4 years strategic goals
Government
Appoint initial BoD members for a 4 years term
Year
Government
Appointment of BoD and initial budget allocation
Define and allocate the initial budget
Recruitment of key personnel
Government
1) Executive Commissioners; Source: Strategy& analysis
A Agency set-up
BoD & chairman selected and
in operation
Approved agency statute
and [4]-years strategic plan
Full operating team in place
PRELIMINARY
Strategy& | PwC
From 2019 for 4 years, the Agency will then support the Gov’t and draw all the necessary rules & regulations
37
Regulatory agency setting roadmap
2018 2019 2020-2023
Q4 Q1 Q2 Q3 Q4 … …
Department in chargeOther manuals & regulations2
Year
Senior mgmt. team
Training of technical and support staff
Activities
Department in charge
Support in the National Electricity Strategy definition
Draft regulations/manuals in line with the Agency’s responsibilities
Department in chargeAccounting unbundling regulation
Department in charge
Department in charge
Department in chargeReview KPIs manual & targets
Grid code
Agency (& advisors)
Support Government in legal framework review
Support Government in legal advisors selection process
Owner
Draft Tariff regulation
Support in the Electricity Act endorsement process
Launch staff training programs1
Department in charge
Senior mgmt. team
Ex. Commissioners
Support in the internal Electricity Act endorsement discussions
Safety standards
1) As an example, during its first 3 years the Saudi Arabian Regulatory Authority (ECRA) began English and IT skills trainings for all staff resources;
2) In line with the Agency 4-years strategic goals & objectives
Source: Strategy& analysis
B Agency operation
Electricity Act
endorsed
Accounting unbundling
regulation published
PRELIMINARY
Strategy& | PwC
In 2022 the Gov’t will then spin-off the Agency and the BoDwill form the regulator charter and organization
38
LEMRA establishment detailed roadmap
Source: Strategy& analysis
C Regulatory Authority set-up
2021 2022 2023
Q4 Q1 Q2 Q3 Q4 Q1
Approve LEMRA’s Charter LEMRA BoD
BoD & Chairman
Ministry in charge
LEMRA BoD
Ministry in charge
Activities
LEMRA BoD
& CEO
LEMRA
In operation
Design and approve LEMRA organizational structure
Year
Owner
LEMRA CEO
& HR
Recruit and appoint staff
Develop LEMRA strategic plan
Hire/recruit/confirm key personnel
Appoint BoD and allocate initial budget
Spin-off regulatory agency from government
Clarify duties/functions/powers of the Authority LEMRA BoD
Release of
Electricity Act
Either confirm
Agency BoD or
appoint a new one
PRELIMINARY
Strategy& | PwC
Starting from 2023, LEMRA will then begin operating as an independent regulatory institution
39
LEMRA establishment detailed roadmap 2024+
Q1 Q2 Q3 Q4Activities
Draft Service Provision Manual
Department in chargeDraft licensing regulation
Year
Update electricity industry restructuring plan for Wave III
Department in charge
Owner
Draft disputes resolution rules
Department in chargeDraft Information submission and availability rules
Department in charge
Department in charge
Review & approve new tariff Department in charge
Source: Strategy& analysis
D Regulatory Authority operation PRELIMINARY
Strategy& | PwC
By 2023, LEMRA will operate on the basis of a series of clear principles, among which independence
40
Core principles
Consultation
Consistency
Independence
Effectiveness and efficiency
Communication
Predictability
Flexibility
Accountability
Transparency
Information should be made available to all stakeholders on a timely and
accessible basis
Participation of stakeholders in meetings promote the exchange of information
and the education of those affected by regulatory decisions
The logic, data sources, and legal basis for decisions should be consistent
across market participants and over time
A reputation for predictable decisions facilitates planning by suppliers and
customers, and reduces risk as perceived by the investment community
The agency should use appropriate instruments in response to changing
conditions
Freedom from undue stakeholder influence promotes public confidence in the
regulatory system
Cost effectiveness should be emphasized in data collection and in policies
implemented by the regulator
Regulators should provide clearly defined processes and rationales for
decisions. Appeals procedures need to be specified to provide appropriate
checks and balances
The openness of the process to stakeholders promotes legitimacy
Focus in next slide
Source: Strategy& analysis
D Regulatory Authority operation
Strategy& | PwC
The regulator will act independence (impartiality), but continue to respond to the Government (owner of the policy)
41
Regulator independence misconceptions
Independent regulators are free
from government oversight
Independent regulatory are ministerial
entities that do not have to get the
approval of the prime minister or other
higher level political authority to
raise/lower tariffs
Independent regulators are not
accountable towards other
institutions
Regulators are set through primary law,
hence are accountable (directly or through
the ministry) to the Parliament
Independent regulatory entity must
be given complete authority over all
policy decisions that affect the
power sector
Policy development stays with the
government and policy implementation is
delegated to the regulatory body
Independence is a guarantee of
ethical and impartial behavior
A regulatory entity could be independent
and still become a rogue/corrupted
regulatory body
COMMON MISCONCEPTIONS WHAT INDEPENDENCE MEANS
Independence
Source: Strategy& analysis
D Regulatory Authority operation
Strategy& | PwC
However, restrictions to Gov’t ability to overrule Regulator’s decisions will be taken (thus guaranteeing its independence)
42
Building blocks of independence
Independent funding
Fixed and staggered terms
for BoD commissioners
Restrictions on post
regulatory employment
Restrictions on the
government’s ability to
delay or overrule the
Regulator decisions
Limits on government’s
ability to remove BoD
commissioners and
protection from being sued
for performance of official
Prohibitions on current
and future financial ties
with regulated entities
INDEPENDECE
Focus in next
slides
Source: Strategy& analysis
D Regulatory Authority operation
Strategy& | PwC
LEMRA will fund its operations through the revenues collected from licensees (same as other regulators)…
43
Example of regulators sources of funding
SELECTED EXAMPLES
Source: EMRC Annual report 2014; AEEGSI Annual report 2014; Strategy& analysis
CEGCOCentral Electricity Generation Company
0.7
NEPCONational Electric Power Co.
1.7
EDCElectricity Distribution Company
0.3
SEPGCOSamra Electric Power Company
0.5
IDECOIrbid District Electric Company
0.2
JEPCOJordan Electric Power Company
0.9
AAEPC Ammam Asia Electric Power Co. (IPP3)
0.3
QEPCOAl-Quatraneh Power Gen. Co. (IPP2)
0.3
One time licensee 0.2
Average revenue per licensee 0.6
LicenseesRevenues
from licensee(Mn $)
Regulatory Authority for
Electricity, Gas and Water(AEEGSI)
Energy and Mineral
Resources Commission (EMRC)
91%
52.0
4%
100%
4%
5.3100%
94%
4%1%
Revenues of grants
Other revenues
Revenues from electricity licensees
Other revenues
Revenues from Water licensees
Revenues from electricity and gas licensees
2013 2013
Mn $ Mn $
D Regulatory Authority operation
Strategy& | PwC
… With revenues sufficient to cover the personnel costs, G&A and the expenses for studies and consultations
44
Example of regulatory authority income statement
SELECTED EXAMPLE
Source: EMRC Annual report 2014; ECRA Annual report 2014; Strategy& analysis
5.3
4.6
0.7
8.5
13.4
0.0
32.5
Mn $2013
Total Expenses
Personnel costs
Training expenses
Studies and
consultation
Rent
Depreciation &
amortization
General &
administrative
expenses
Electricity & Cogeneration
Regulatory Authority(ECRA)
Mn $
0.2
0.3
0.1
0.0
2.1
1.3
0.1
Energy and Mineral
Resources Commission (EMRC)
100%1.3
4%9%
53%
34%
Personnel
Costs(Mn $)
Salaries and wages
Allowances and bonuses
Social security
Retirement compensations
D Regulatory Authority operation
Strategy& | PwC
Roles and responsibilities
Organizational set-up
Establishment roadmap
Appendix – Benchmarking study
45
Strategy& | PwC
EgyptERA is set-up through a delegated lean structure with organizational units reflecting its key responsibilities
46
Source: Strategy& analysis, EgyptERA website, A.R.E. Presidential Decree Law of 2015, Centre for Administrative Innovation in the Euro-Mediterranean Region (C.A.I.M.E.D.)
Organizational structure and key information
Focus in
next slide
Support services
BoD
CEO
Tariff &
licensing
Awareness
& customer
protection
Legal affairs
general
department
Financial
administrativ
e & affairs
department
Information
& doc.
general
department
Cost &
pricing
License
evaluation
Plan
revision
Consumer
protection
Awareness &
mass comm.
Egypt
EstablishmentPresidential Decree
(Decree 326 of 1997 and reorganized
through Decree 339 of 2000)
Organizational structure Legal Mandate
Separate
annual budgetYes
Sources of
income
• Funds allocated from the State
budget
• Proceeds from licenses
issuance/renewal
• Proceeds from services rendered to
electricity companies users
• Agency’s fund investment proceeds
• Donations, contributions and grants
AppointmentPrime Minister Decree upon
suggestion of Competent Minister
Terms of
office
Duration 3-years
Renewal 1 term of equal duration
RemunerationDetermined by Prime Minister
Decree
Funding
CEO
Strategy& | PwC
The BoD is composed of 12 members appointed through Prime Minister’s Decree for a term of 3 years
47
BoD composition and key facts
Egypt
Chief executive
officer
x3 Electricity Utility
representatives
x3 experts in
technical,
financial,
legal areas
Minister of Electricity
and Energy
Chairman of the
Competition
Protection and Anti-
monopolistic
Practices Agency
Chairman of the
Consumer
Protection
Agency
Chairman of the
Chambers of Commerce
Federation
Chairman of the
Egyptian
Industries Union
Source: Strategy& analysis, EgyptERA website, A.R.E. Presidential Decree Law of 2015, Centre for Administrative Innovation in the Euro-Mediterranean Region (C.A.I.M.E.D.)
BoD ChairmanCEOBoard Members
AppointmentPrime Minister Decree upon proposal by the
Ministry of Electricity and Energy
Reporting institution Ministry of Electricity and Energy
Terms of
office
Duration 3-years
Renewal 1 term of equal duration
Meetings At least once a month and whenever required
Responsibilities
• Approval of Agency’s action plans
• Approval of rules required to exercise
electricity power activities
• Decisions on of concessions, renewal and
monitoring of licenses for projects involving
the generation, transmission, distribution
and sale of electricity
• Supervision of projects realization
• Ratification of procedures for the granting of
licenses
• Determination of fees for licenses and other
services rendered by the Agency to third
parties
• Draft and approval of annual budget
• Approval of the Agency’s organizational
structure and of the financial, technical,
administrative and employment regulations
that organize the Agency’s activities
• Approval of grants, donations
BoD Composition
Strategy& | PwC
ECRA is organized around 3 divisions: Regulatory Affairs, Consumers and Providers Affairs and Support Services
48
1) Source Thomson Reuters does not clarify reference year
Source: Strategy& analysis, ECRA website, ECRA Annual report 2015, Charter of the Electricity & Cogeneration Regulatory Authority
Focus in
next slide
Support services
Support services
BoD
Governor
IT
Governor‘s
Office
Consultants
Internal
Auditing
Vice-Governor
Regulatory affairs
Vice-Governor
Consumers and Service
Providers Affairs
Vice-Governor
Support Services
Finance
HR
Property
Management
Administrative
support
Legal &
Licensing
Economics
& Tariffs
Technical
Affairs
PR &
Information
External
Auditor
Service
Providers
Customer Care
Saudi Arabia
Organizational structure Legal Mandate
Separate
annual budgetYes
Sources of
income
• Fees for licenses and authorizations
issued by the Authority
• Fees charged by the Authority for
services and work offered to third
parties
• Revenues from fines
AppointmentRoyal Order on recommendation
of the Ministry of Electricity
Terms of
office
Duration 3-years
Renewal 1 term of equal duration
Remuneration Council of Ministers decision
Funding
Governor
Organizational structure and key information
125 FTEs1
EstablishmentCouncil of Minister decision number 236
issued on 13th November 2001
Strategy& | PwC
The BoD is composed by 13 members elected upon Government recommendation for a term of 3 years
49
Saudi Arabia
BoD composition and key facts
Minister of Water and
Electricity
BoD Composition
BoD ChairmanCEOBoard Members
AppointmentRoyal Order on recommendation of the Ministry
of Electricity
Reporting institution Ministry of Electricity and Water
Terms of
office
Duration 3-years (with exception of the Chairman)
Renewal 1 term of equal duration
MeetingsAt least 4 times a year and upon demand from
public stakeholders
Responsibilities
• Monitoring of ECRA’s management
• Approval of the Authority’s organization
chart
• Approval of the Authority’s internal, financial
and administrative bylaws
• Approval of the regulations implementing
the Law in matters concerning the
responsibilities of the Authority
• Approval of technical, environmental and
procedural bylaws, rules and standards
• Approval of the Authority’s work plan and its
operational plans within the framework of
the government overall plan
• Approval of the Authority’s proposed budget,
its closing accounts and annual report prior
to their submittal to higher authorities
• Approval of rules for licenses, authorizations
and other services offered by the Authority
and determination of the related fees
GovernorRepresentative of
Ministry of Water and
Electricity
Representative of
the Ministry of
Finance
Representative of
the Ministry of
Petroleum &
Mineral
Resources
Representative of the
Ministry of Commerce &
Industry
Representative of the
Ministry of Economy
and Planning
Representative of
the Ministry of
Saline Water
Conversion
Corporation
5x members
appointed by
Council of
Ministers
Source: Strategy& analysis, ECRA website, ECRA Annual report 2015, Charter of the Electricity & Cogeneration Regulatory Authority
Strategy& | PwC
Focus in
next slide
EMRC has a more centralized organizational structure with the Chairman of the BoD covering also the role of CEO
50
1) Sub-departments not dealing with electricity sector matters are not displayed
Source: Strategy& analysis, EMRC website, General Electricity Law N° 64 of 2003, EMRC Annual Report 2014
Support services
Chairman of
BoDBoD
Chaiman’s
Office
Inspection
and Control
Quality
Control Unit
Technical
Audit Section
Environ. &
Public Safety
Control and
Internal Audit
Planning and
Org.
development
Admin. of
Supportive
Services
Admin. of
Electricity &
Renewables
Comm. &
Inter. Coop.
Financial
Affairs
Adm. & HR
IT
Legal
Electricity &
Renewable
Energy
Tariffs and
Financial
Analysis
Generation,
Transmission
Distribution
El. energy
studies
Renewables
Energy
conservation
Tariffs
Financial
Analysis
Statistics
Mineral
Resources
Radiological
and Nuclear
Petroleum and
Gas
Admin. not
dealing with
electricity sector1
Jordan
Organizational structure Legal Mandate
AppointmentCouncil of Ministers upon
recommendation of the Prime
Minister
Terms of
office
Duration 4 years (fulltime)
Renewal 1 term of equal duration
Remuneration Council of Ministers
Funding
Chairman of BoD/ CEO
Organizational structure and key information
Separate
annual budgetYes
Sources of
income
• Revenues from license fees and
services provided Amounts allocated
from general government budget in
case of emergency
• Grants, donations accepted by the
Board and approved by the Council
of Ministers
358 FTEs
in 2014
Establishment General Electricity Law N°64 of 2002
Strategy& | PwC
There are five BoD members, appointed upon fulfillment of several conditions for one renewable term of 4 years
51
Jordan
BoD composition and key facts
Chief Commissioner and
Chief Executive Officer
BoD CompositionAppointment
Council of Ministers upon recommendation of
the Prime Minister
Reporting institution Prime Minister
Terms of
office
Duration 4 years (fulltime)
Renewal 1 term of equal duration
MeetingsAt least once a month and as necessary
according to circumstances
Responsibilities
• Approval of licenses
• Issuance of the required directives to ensure
that the Commission obtains from the
licensees technical and financial data and
any other information for the purposes of
discharging its functions under the law
• Establishment of the methodological basis
for computing electric tariffs
• Prescription of directives for meters
inspection and testing
• Establishment of appropriate operating
codes and safety, security and reliability
standards
• Settlement of disputes
• Drafting and preparation of by-laws relating
to the sector
Deputy Chief
Commissioner
Commissioner Commissioner
Commissioner
Source: Strategy& analysis, EMRC website, General Electricity Law N° 64 of 2003, EMRC Annual Report 2014
Requirements for Council members appointment:
• Hold at least a bachelor degree in law, accounting,
administration, economics, engineering or general finance
and either a minimum of 15 years experience in the profession
related in the degree he possesses or a minimum of 10 years
experience in public or private sector in the fields of generation,
transmission, system operation, supply and distribution
• Does not have a financial interest in any business connected
directly or indirectly with the sector
• Is not an employee of licensees and has not worked for any of
them during the year preceding appointment
BoD Chairman & CEOBoard Members
Strategy& | PwC
Focus in
next slide
ENRE‘s units dealing with customer issues and technical matters report directly to the BoD
52
Source: Strategy& analysis, ENRE website
Argentina
Support services
BoD
Legal
Internal auditSecretariat of
directory
Institutional
relations
Planning &
controlIT
Analysis for
reg. and
special
studies
Public and
environment
protection
Application
and adm. of
regulatory
standards
Tariff revision
Administra-
tion
Attention to
users
Generation
Transmission
Distribution
Security
Communication
& networks
R&D
Tech. support
HR
Heritage
& Supply
Treasury
Accounting
Purchasing &
contracting
Organizational structure and key information
Organizational structure Legal Mandate
AppointmentSecretary of Energy after
selection from public job offering
Terms of
office
Duration 5 years
Renewal Indefinitely
Remuneration N/A
Funding
Chairman of BoD/ CEO
Separate
annual budgetYes
Sources of
income
• Revenues arising from collection of
the inspection and control duties
paid by the Wholesale Electricity
Market Agents (electricity
generators, transmitters and
distributors)
Establishment
Law N° 24.065 under the scope of the
Ministry of Energy and the Ministry of
Federal Planning, Public Investment
and National Services
Strategy& | PwC
There are five BoD members, appointed with the term of 5 years renewable indefinitely
53
Source: Strategy& analysis, ENRE website
Argentina
BoD composition and key facts
BoD Composition
Appointment
Appointment of the Presindent and Vice
president based on public job offering with
requirements being an economist or engineer.
Final selection was based on interviews
conducted by a private consulting firm
(shortlisting 3 among which the Secretary of
Energy would choose the President and Vice
president)
Reporting institutionEnergy Secretariat under the Ministry of
Federal Planning, Public Investment and
Services
Terms of
office
Duration 5 years
Renewal Indefinitely
Meetings
Responsibilities N/A
President
Vice-president
Commissioner Commissioner
Commissioner
BoD Chairman & CEOBoard Members
Strategy& | PwC
Focus in
next slide
AEEGSI org. structure displays many units dealing with customer advocacy, protection and complaints
54
Source: Strategy& analysis, Italian Regulatory Authority for Electricity and Gas website, AEEGSI Annual report 2017
Italy
General
Secretariat
BoD
Energy
DivisionEnvironment
Division
PR
Legal
Customer
advocacy/protection
Accountability and
enforcement
Institutional and
external relations
Sanctions and
penalties
General Affairs and
Resources
Wholesale market &
environmental
sustainability
Retail market &
consumers
protection
EU regulation
Energy
infrastructure &
unbundling
Water Systems
Environmental
Services (Heat)
Environmental
services customer
protection
Ethics
committee
Board of
Auditors
Legal
advisers
Strategic
Control
Organizational structure and key information
Organizational structure202 FTEs
in 2016
Legal Mandate
Appointment BoD
Terms of
office
Duration N/A
Renewal N/A
Remuneration N/A
Funding
General Secretary and Divisions’ Heads
Separate
annual budgetYes
Sources of
income
• Annual contributions paid by the
market operators
Establishment Law 481 of 14th November
Strategy& | PwC
There are five BoD members, appointed with the term of 7 years fulltime and they meet weekly and upon request
55
Italy
BoD composition and key facts
BoD Composition
Appointment
President of the Republic following qualified
majority vote of 2/3 of members of both
chambers of the Parliament on the Ministry of
Economic Development proposal
Reporting institution
Terms of
office
Duration7 years fulltime (BoD members can not
exercise any other working activity while in
office)
Renewal Not renewable
Meetings Weekly and upon request
Responsibilities N/A
Chairman
Commissioner
Commissioner Commissioner
Commissioner
Source: Strategy& analysis, Italian Regulatory Authority for Electricity and Gas website, AEEGSI Annual report 2017
BoD Chairman & CEOBoard Members
Strategy& | PwC
Saudi ArabiaEgypt
BoD members usually are ex executives of the sector players or government members
56
BoD members experience
Chairman Minister of Electricity and Energy Minister of Water and Electricity
Members
1. Ex. EEHC Board Member for G, T and D Companies
Affairs
2. Ex. EEHC Chairman
3. EEHC Chairman
4. AUC University Faculty Member, Chairman of Finbi
Group
5. Ex. EEHC Board Member for Financial and
Administrational Affairs
6. Head of EE Unit at the Council of Ministers
7. Ex. Minister of Utilities
8. Law Professor at Cairo University
9. Physics Professor at the AUC University
10. Agent Federation Of Egyptian Industries
1. Governor of ECRA & Deputy Chair of the Board
2. Vice-Governor for Planning & Development of the
Saline Water Conversion Corporation
3. Chair of the Saudi ABB Co. Board
4. Deputy Minister for Planning & Development of
Ministry of Water & Electricity
5. Executive Director of Educational & IT Projects Co.
6. Deputy Minister for Central Services of the Ministry of
Finance
7. Senior Vice-President for Technology and Operations
Group at Saudi Telecom Co.
8. Assistant Deputy for Follow-up and Information od
the Ministry of Economy & Planning
9. College of the Engineering King Saud University
10. Director, Gas Supplies and Pricing Department
Ministry of Petroleum & Mineral Resources
11. CEO of Southern Region Cement Co.
12. Director General, Industrial Cities and Technology
Zones Authority (Representing the Ministry of
Commerce and Industry)